blackline safety Loner Mobile App User Guide

: June 9, 2024
: blackline safety

Table of Contents

TO BEGIN
LONER MOBILE & ACCESSORY DETAILS
PAIRING SOS BUTTON
FEATURES
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

LONER MOBILE QUICK REFERENCE

Loner Mobile is a convenient way to automate employee check-ins using your smartphone. Monitoring personnel can pin-point your location if you ever need help, to deliver an efficient emergency response.
SOS Button and Loner Duo are person-worn devices that enhances the overall capability of Loner Mobile. If you need to call for help and your smartphone is not within arm’s reach, SOS Button or Loner Duo can be kept on your employee to trigger an SOS alert or confirm a pending alarm.
Paired with low-power Bluetooth®, Loner Mobile and SOS Button or Loner Duo provide a compelling alternative to a dedicated lone worker monitoring device.

TO BEGIN

Download Loner Mobile online.

Your Loner Mobile Activation code is 52684

You will receive a text message to your smartphone with your Loner Mobile activation code. If you do not receive this message, contact your manager or our Customer Care team.

LONER MOBILE & ACCESSORY DETAILS

PAIRING SOS BUTTON

Ensure Bluetooth on your smartphone is turned on and SOS Button is powered on. Once you tap start monitoring in Loner Mobile, the Bluetooth symbol will be solid green indicating a connection.

To pair SOS Button in Loner Mobile:

Tap the Bluetooth symbol
Tap connect to device
Tap scan for devices
Select your accessory from the list of available devices
Tap save

| START MONITORING
1. Tap the power icon
2. Tap start monitoring
3. Loner Mobile connects to the Blackline Safety
Network and your safety is being monitored
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| STOP MONITORING
1. Tap the power icon
2. Press and hold stop monitoring for 3 seconds
3. Loner Mobile will log off the Blackline Safety Network

FEATURES

AUTOMATIC FEATURES (PENDING ALARMS)
When a check-in is required, a pending alarm will sound.

| If you do not confirm you’re OK within 30 seconds, a red alert will be sent to monitoring personnel.
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| To check in early and reset your timer:
Tap check in from the main screen

Customizing the check-in timer
You can customize the timer if you have permissions to configure your Loner Mobile app. Select change timer from the main screen to choose your countdown time period and repeat option.

Timer repeat options
Never – The check-in timer counts down once, then asks the user to confirm safety before turning off
Once – The check-in timer counts down and confirms the users safety, repeats the cycle once, then turns off
Twice – The check-in timer counts down and confirms the users safety, repeats the cycle twice, then turns off
Until turned off – The timer counts down and confirms safety, until the user manually turns it off.
Until a specific time The timer runs until a specified time. At that time safety is confirmed once more and then the timer shuts off.

MANUAL FEATURES (RED ALERTS)

| SOS alert request help with sound/vibration| | Silent SOS alert request help with no sound/vibration
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| Swipe emergency slider| | Press and hold emergency slider for 3 seconds
| Triple press| | Triple press

NOTE: SOS Button can only be configured to send SOS or Silent SOS alerts. Check Loner Mobile’s configuration to see how SOS Button is configured.

SILENCE RED ALERTS
Missed check-in, SOS and silent SOS alerts are immediately sent to monitoring personnel.
To silence a red alert:
Tap acknowledge & check-in
Press SOS Button once
This does not cancel the red alert – monitoring personnel will follow your emergency response protocol to ensure you’re okay.

NOTIFICATIONS

| Loner Mobile requires a cellular network connection and GPS to monitor your safety. Loner Mobile will notify you if there is a network error.
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| Loner Mobile will let you know your accessory’s battery level in the drop down menu.
| Keep your accessory and smartphone within 5 meters. Lost connection will display a notification and the Bluetooth icon will be gray.