Lay-Z-Spa 54123 Outdoor Hot Tub Instructions Manual

June 9, 2024
LAY-Z-SPA

Lay-Z-Spa 54123 Outdoor Hot Tub

Lay-Z-Spa-541230-Outdoor-Hot-Tub-product

SAFETY INSTRUCTIONS

WARNING: When installing and using this electrical equipment, basic safety precautions should always be followed, including the following:

IMPORTANT SAFETY INSTRUCTIONS – READ AND FOLLOW ALL INSTRUCTIONS.

  • The spa must be supplied through an isolating transformer or supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30mA.
  • The pump must be tested before each use, to test follow the instruction of the pump.
  • If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or similarly qualified persons in order to avoid a hazard.
  • To reduce the risk of electric shock, do not use an extension cord to connect the unit to the electric supply; provide a properly located outlet.
  • No part of the appliance is to be located above the bath during use.
  • Parts containing live parts, except parts supplied with safety extra-low voltage not exceeding 12V, must be inaccessible to a person in the spa pool; Parts incorporating electrical components, except remote control devices, must be located or fixed so that they cannot fall into the spa pool.
  • The spa must be supplied by an earthed power source.
  • Warning: Always keep the plug dry, plug in with a wet plug is definitely forbidden!
  • It is necessary to have the plug accessible after the installation of the spa.

CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility. After using your spa for 3-5 years, you should contact your local qualified maintenance technician to ensure the safety and performance of the spa. The main components, such as the heating element, air blower motor, and non-return valves within the electric unit should be checked and replaced (if necessary) by professional persons.

  • TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA WHEN IT IS RAINING.
  • Never wear your contact lenses when in your spa.
  • Do not use the spa during chemical maintenance.
  • The power source on the wall of the building should keep more than 4m away from the pool and at a height of 1.2m at least.
  • Extension cords can’t be used.
  • Don’t plug or unplug the appliance if the hand is wet.
  • Always unplug the appliance:
    • on rainy days
    • before cleaning or other maintenance
    • if leave it unattended on holidays
  • Cleaning and user maintenance must be performed by an adult above 18 years old who is familiar with the risk of electric shock.
  • When the appliance will be not used for a long time, such as in the winter, the spa or pool set should be disassembled and stored indoors.
  • Caution: Read the instruction before using the appliance and installing or reassembling it every time.
  • Safekeeping the instruction. If the instruction is missed, please get in touch with the manufacturer or search for it on the website www.bestwaycorp.com

Warning: For electric safety, a PRCD is incorporated in the power cord, if the leakage current is detected as more than 10mA, the device will operate and cut off the power supply, in such case, please unplug and stop using the spa at once. Don’t reset the product by yourself. And you must contact the local service agent to check and repair the product.

This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Children shall not make cleaning and user maintenance without supervision. (For the EU market)

This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. (For markets other than the EU)

  • Water attracts children; always attach a spa cover after each use.
  • Do not bury the cord. Locate cord to minimize abuse from lawnmowers, hedge trimmers, and other equipment.
  • Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children can not use this spa unless they are supervised at all times.
  • RISK OF INJURY. Never operate the spa if the inlet/outlet pipes are broken or missing. Never attempt to replace the inlet/outlet pipes. Always consult your local Aftersales center.
  • RISK OF ELECTRIC SHOCK.  Install at least 2m from all metal surfaces.
  • RISK OF ELECTRIC SHOCK. Never operate any electrical appliance when in your spa or when your body is wet. Never place any electric appliance, such as a light, telephone, radio, or television, within 2m of the spa.
  • During pregnancy, soaking in hot water may cause damage to the fetus. Limit use to 10 minutes at a time.

TO REDUCE THE RISK OF INJURY

  • A.  The water in a spa should never exceed 40°C (104°F). Water temperature between 38°C (100°F) and 40°C (104°F) is considered safe for a healthy adult Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
  • B.  Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperature to 38°C (100°F).
  • C. Before entering a spa, the user should measure the water temperature with an accurate thermometer since the tolerance of the water temperature regulating device varies.
  • D. The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
  • E.  Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa.
  • F. Persons using medication should consult a physician before using a spa since some medications may induce drowsiness while other medications may affect heart rate. blood pressure, and circulation.

TO REDUCE THE RISK OF INJURY

  • Never pour water with a temperature higher than 40°C (104°F) into the spa pool directly.
  • The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level that is several degrees above the normal body temperature of 37°C (98.6°F). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia include failure to perceive heat; failure to recognize the need to exit the spa or hot tub; unawareness of impending hazards; fetal damage in pregnant women: physical inability to exit the spa or hot tub: and unconsciousness resulting in the danger of drowning.
  • Electric installations should follow national wiring rules, and consult a qualified electrician with any questions.
CONSULT YOUR PHYSICIAN FOR RECOMMENDATIONS

CAUTION:

  • The spa should not be set up or left out in temperatures lower than 4°C (40°F).
  • Do not use the spa alone.
  • People with infectious diseases should not use a spa.
  • Do not use the spa immediately following strenuous exercise.
  • Always enter and exit the spa slowly and cautiously. Wet surfaces are slippery.
  • To avoid damage to the pump. the spa must never be operated unless the spa is filled with water.
  • Immediately leave the spa if the user feels uncomfortable or sleepy.
  • Never add water to chemicals. Always add chemicals to the water to avoid strong fumes or violent reactions that may result in the hazardous chemical spray.
  • Regarding the information pertaining to cleaning, maintenance of water, and disposal of water, please see the section “MAINTENANCE”.
  • Regarding the information pertaining to the installation, thanks to refer to the below paragraph of the manual.
NOTE
  • Please examine the equipment before use. Notify Bestway at the customer service address listed on this manual for any damaged or missing parts at the time of purchase. Verify that the equipment components represent the models that you had intended to purchase.
  • This product is not intended for commercial use.

SAVE THESE INSTRUCTIONS

IMPORTANT

To reach 40°C (104°F), the heating duration required is based on the starting water temperature and ambient temperature, the data below is purely for reference. To display the current water temperature, run the filter system for at least a minute.

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NOTE:  The above heating rate is based on a lab test conducted with an ambient temperature of 25°C (77°F) and above.

What’s included

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INSTALLATION

Selected Location

WARNING

  • The selected location has to be able to support of supporting the expected load.
  • An adequate drainage system has to be provided to deal with overflow water for both indoor and outdoor installations.

IMPORTANT

Because of the combined weight of the Lay-Z-Spa, water, and users, it is extremely important that the base where the Lay-Z-Spa is installed is smooth, flat, level, and capable of uniformly supporting the weight for the entire time the Lay-Z-Spa is installed (not on the carpet or other similar material). If the Lay-Z-Spa is placed on a surface. which does not meet these requirements. any damage caused by improper support is not covered under the manufacturer’s warranty. It is the responsibility of the Lay-Z-Spa owner to ensure the site’s integrity at all times.

  1. Indoor Installation:
    • Be aware of special requirements if you install the spa indoors.
    • Humidity is a natural side effect of Lay-Z-Spa installation. Determine the effects of airborne moisture on exposed wood. paper, etc. in the proposed location. To minimize these effects it is best to provide plenty of ventilation in the selected area. An architect can help determine if more ventilation is needed.
  2. Outdoor Installation:
    • During filling, draining, or when in use, water may flow out of the spa. Therefore the Lay-Z-Spa should be installed near a floor drain.
    • Do not leave the spa’s surface exposed to direct sunlight for long periods of time.
Pump test
  1. Insert the plug into a mains socket. The LED automatically displays the Current water temperature.
  2. Press the “Test” button. All the indicator lights turn off, and the pump gives a warning beep.
  3. Unplug and then plug the pump back in to start the system. The pump is ready to use.
  • WARNING: RISK OF ELECTRIC SHOCK. The pump must be tested before each use.
  • WARNING: Before inserting a plug into a power outlet, make sure the Current rate of the power outlet is suitable for the pump.
  • WARNING: Do not use the pump if this test fails.

Assembly

  • NOTE: When inflating, you will notice that air will be expelled from the area where the air hose connects to the pump, which is normal for technique requirements.
  • NOTE: Do not use an air compressor to inflate the pool.
  • NOTE: Inflation time for reference only.
  • NOTE: The pressure gauge is for inflation purposes only, and the value of the pressure gauge is just for reference, should not be used as a precision instrument.

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ASSEMBLY: PARIS (#54148)

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PUMP OPERATION

Heating Reset: when using the Lay-z-Spa for the first time, or after a long period of inactivity, be sure to press the reset button on the pump using a small and thin object.

RESET BUTTON

IMPORTANT INSTRUCTIONS FOR USING the temperature on the control panel (or the water temperature) has not changed 4-5 hours after activation of the heating system, use a thin object to press the RESET BUTTON and restart the heating system.

IMPORTANT: The heating System will not operate if the outside temperature is above 40°C (104 °F) or if the Lay-Z-Spa is under direct sunlight. Under these conditions, please wait until a cooler time of day before pressing the RESET BUTTON with a thin object and restarting the heating system

Button layout and Symbols

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A: Lock/Unlock Button

The pump has a 5-minute auto-lock. To lock or unlock the pump, place a finger over the lock/unlock button for 3 seconds.

B: Power-Saving Timer Button

Use this button to set the heating duration and when to activate the heating system.

  1. Press the button and the LED starts to flash.
  2. Press the or button to adjust the heating duration, the time will display in hours.
  3. After setting the heating duration, press the button again, and the LED starts to flash. Press the or button to adjust the estimated time of activation, and press the button again or without action for 10 seconds to confirm the setting. The LED maintains.
  4. Modify the setting time: Press the button and use the or button to adjust.
  5. Press the button for 2 seconds to cancel the setting.
  • NOTE: After setting, the screen shows the current temperature and time alternately.
  • NOTE: Timer adjustment ranges from 0 to 48 hours; Reservation time adjustment ranges from 0 to 24 hours. If the timer sets at 0 hours mean the Timer function is not set.

C: Water Filter Button

This button turns the filter pump on and off. The light above the Water Filter Button displays red when activated.

D: Celsius/Fahrenheit Toggle

The temperature can be displayed in either Fahrenheit or Celsius.

E: Heat Button

Use this button to activate the heating system. When the light above the heat button is red, the heating system is activated. When the light is green, the water is at the set temperature and the heating system is at rest.

  • NOTE: If the heating system is activated the filtration system will automatically start.
  • NOTE: After turning off the heating system the filtration system will continue to operate.
  • NOTE: The Lay-Z-Massage System will automatically shut off when the heater is activated.

F: Lay-Z-Massage System Button

Use this button to activate the massage system, which has a 30-minute auto- shutoff feature. The light above the Lay-Z-Massage System Button displays red when activated.

IMPORTANT: Do not run the Lay-Z-Massage system when the cover is attached. Air can accumulate inside the spa and cause irreparable damage and bodily harm.

G: Temperature Adjustment Buttons

Pressing the Temperature Increase or Decrease buttons will cause the LED to flash. When it is flashing you can adjust it to the desired temperature setting. If you hold these buttons down the values will rapidly increase or decrease. The new and desired temperature setting will remain on the LED display for 3 seconds to confirm the new value.

  • NOTE: The default temperature is 35°C (95°F).
  • NOTE: Temperature adjustment ranges from 20°C (68°F) to 40°C (104°F).

H: Test Button

Test: Use this button to test if the pump’s electrical system is safe. See the Pump Test section for details.

I: Power-Saving Timer LED

When the light flickers, the Power-Saving Timer function is set. When the light is on, the Power-Saving Timer function is set.

J: LED Display

Once powered up the LED displays the current water temperature automatically. After 72 hours of operation, the pump will hibernate and flash “End” with the current water temperature. When the pump is hibernating both the heating and water filter functions are disabled. To re-activate the pump press
lock/unlock button for 3 seconds.

  • NOTE: The water heat rate may change in the conditions below:
  • NOTE: The water heat rate may change in the conditions below: When the outdoor temperature is below 15°C (59°F). If the cover is not in position when the heating function is activated.
  • NOTE: To display the current water temperature, run the filter system for at least a minute. The water temperature as tested by an external thermometer may vary from the temperature displayed on the spa panel by as much as approximately 2°C.

Alarms

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MAINTENANCE

CAUTION: YOU MUST ENSURE THE PUMP IS UNPLUGGED BEFORE BEGINNING SPA MAINTENANCE TO AVOID THE RISK OF INJURY OR DEATH.

Filter Cartridge Maintenance

NOTE: To ensure your spa water stays clean, check and clean your filter cartridges every day follow the steps below.

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NOTE: We recommend changing your filter cartridges every week or, if the filter cartridges remain soiled and discolored, they should be replaced.

Water Maintenance

Keeping your SPA water clean and chemically balanced is necessary. Simply cleaning the filter cartridge is not enough for proper maintenance, we recommend you use pool chemicals to maintain water chemistry and chlorine or bromine tablets (do not use granules) with the chemical floater. As a guide, the water should be changed about every 3 days. This is only a guide; water quality is influenced by the frequency of use, persons using the spa, and general maintenance.

Note: We recommend you take a shower before using your Lay-Z-Spa, as cosmetic products, lotions, and other residues on the skin can quickly degrade water quality.

To use the chemical floater, please follow the below instruction.

Using chemical tablets:

Lay-Z-Spa-54123-Outdoor-Hot-Tub-fig-15Using chemical liquid:

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NOTE: Remove the chemical floater from the spa when the spa is in use.

IMPORTANT: After performing chemical maintenance and before using the spa, use a test kit (not included) to test the water chemistry. We recommend maintaining your water as table below.

Lay-Z-Spa-54123-Outdoor-Hot-Tub-fig-17

NOTE: Damage resulting from chemical imbalance is not covered by the warranty. Pool chemicals are potentially toxic and should be handled with care. There are serious health risks from chemical vapors and the incorrect labeling and storage of chemical containers. Please consult your local pool supply retailer for more information about chemical maintenance. Pay close attention to the chemical manufacturer’s instructions. Spa damage resulting from the misuse of chemicals and mismanagement of spa water is not covered by the warranty.

Air-Valve Adjustment (For #54113 #54129 Only)

In case of air leakage, check the air valve first. Using soapy water, cover the air valve to check if the air is leaking, if so, use the provided wrench to fasten the air valve following these steps:

With one hand, hold the backside of the air valve from the inner side of the spa wall and turn the wrench clockwise

NOTE:

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  1. Do not over-tighten.
  2. Always check the air valve carefully before use.
  3. Do not adjust the air-valve connector when the spa is in use.
Draining the Spa

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Cleaning the spa

Detergent residues and dissolved solids from bathing suits and chemicals may build up on the spa walls. Use soap and water to clean the walls and rinse thoroughly.

NOTE: DO NOT use hard brushes or abrasive cleaners.

Spa Repair
For Spa #54112, #54123 and inflatable covers #54113, #54129, and #54148 If the spa is torn or punctured, use the provided heavy-duty repair patch.

  1. Clean area to be repaired.
  2. Carefully peel the patch.
  3. Press a patch over an area to be repaired.
  4. Wait 30 seconds before inflation.

For Spa #54113, #54129 (Not including inflatable cover)
If the spa is torn or punctured, use the provided PVC repair patch and glue (not included) following these steps:

  1. Clean and dry area to be repaired.
  2. Cut the provided PVC patch to the appropriate size.
  3. Use glue (not included) to coat one side of the newly cut patch. Make sure the glue is evenly distributed.
  4. Wait for 30 seconds and then place the cut patch with glue over the damaged area.
  5. Smooth out any bubbles of air that may be trapped underneath, and press firmly for two minutes.
  6. The product is once again ready for use. Repeat this process should further leaks occur.
  7. Wait 30 minutes before inflation.
Lay-Z-Spa Storage

Make sure the spa and pump are completely dry. This is essential to extend the life of the spa. We recommend using the pump to blow dry the spa, pump, and pipes. Remove the filter sets and discard the used filter cartridges. Re- attach the two stopper caps onto the spa’s inlet and outlet valves. It is recommended you store the spa in its original package in a warm dry place.

NOTE: Plastic becomes brittle and susceptible to breaking when exposed to subzero temperatures. Freezing can severely damage the spa. Improper winterization of your spa can void your warranty.

Disposal

Meaning of the crossed-out wheeled dustbin symbol: Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obligated to take back your old appliance for disposal at least free of charge.

TROUBLESHOOTING

Bestway strives to provide the most trouble-free spas on the market. If you experience any problems whatsoever, do not hesitate to contact Bestway or your authorized dealer. Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.

Problems Probable Causes Solutions
Pump does not operate –  Power failure

–  Test Button is pushed

–  Power circuits broken

| –  Check power source

–  Unplug and plug the pump back in

–  Contact your local Bestway After Sales service point to get instructions

Pump does not heat properly| –  Temperature set too low

–  Dirty Filter Cartridge

–  Improper water levels

–  The thermal cut-out cuts off

–  Heating element failed

| –  Set to a higher temperature refer to section pump operation

–  Clean/replace the Filter Cartridge refer to section filter cartridge cleaning and replacement

–  Add water to specified levels

–  Press the Reset button on the pump refer to section pump operation

–  Contact your local Bestway After Sales service point to get instructions

Lay-Z-Massage System does not work| – Air Pump is too hot

– The Lay-Z-Spa Massage stops automatically

– Air pump is broken

| –  Unplug the pump and wait two hours so the pump has cooled. Insert the plug and press the

Lay-Z-Massage System Button

–  Press the Lay-Z-Massage System Button to reactivate

–  Contact your local Bestway After Sales service point to get instructions

Pump adapters are not level with the spa adapters| – One characteristic of PVC is that it changes shape, which is normal| – Elevate the pump with wood or another type of insulated material to bring the pump’s adapters level with the spa’s adapters
Spa leakage| – Spa is torn or punctured| – Use provided repair patch

Water is not clean

| –  Insufficient filtering time

–  Dirty Filter Cartridge

–  Improper water maintenance

| –  Increase filtration time

–  Clean/replace the Filter Cartridge refer to section filter cartridge cleaning and replacement

–  Refer to the chemical manufacturer’s instructions

Limited BESTWAY® Manufacturer’s Warranty

The product you have purchased comes with a limited warranty. Bestway® stands behind our quality guarantee and assures, through a replacement warranty, your product will be free from manufacturer’s defects that result in leaks. To enact a warranty claim, this form must be completed and submitted with a copy of your purchase receipt to your local Bestway After Sales Center. Please contact your local Bestway After Sales Center before sending any document, they will provide full instructions on what is needed for your claim. Bestway® will not replace any products deemed to have been damaged due to negligence or having been used outside of the owner’s manual guidelines.

Bestway’s warranty covers manufacturing defects discovered while unpacking the product or during use as recommended within the user manual. This warranty applies only to products that must not have been modified by any 3rd parties. The product must be stored and handled in accordance with the technical recommendations. The warranty does not cover damages caused by misuse, abuse, or neglect, including, but not limited to collision, fire, use of incorrect voltage, excessive heat exposure, improper installation, improper wiring or testing, or improper storage. Replacements and repairs don’t extend the duration of the warranty. The date to be considered as the start of the warranty is only the one shown in the original receipt/purchase invoice

Please choose your SPA

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FAX/E-MAIL/TEL: Please refer to your country according to the information you find on the back cover or on our website:
www.bestway-service.com

Please provide your address details in full.

Note: Incomplete address details will result in delayed shipments. Bestway reserves the right to charge for the redelivery of undelivered packages where the recipient is at fault.

REQUIRED INFORMATION – PLEASE WRITE THE DELIVERY ADDRESS

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IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.

Bestway reserves the right to request photographic evidence of defective parts or to require the sending of the item for additional testing. In order to best assist you, we request all information you provide is complete.

FOR FAQS, MANUALS, VIDEOS, OR SPARE PARTS, PLEASE VISIT OUR WEBSITE WWW .BESTWAY-SERVICE.COM. VIDEOS ARE ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOUTUBE: http://youtube.com/user/BestwayService

Do you always have a Lay Z Spa running?

You can and should run your filter for at least eight hours each day. It is more cost-effective in the long run to leave the heat and filter on all the time if you intend to use your Lay-Z-Spa frequently.

What is the lifespan of a Lay Z Spa hot tub?

Some users only notice issues after a few months, while others claim their inflatable hot tub has lasted for up to five years. A hot tub typically lasts between two and three years of use.

How long does it take the Lay Z Spa to warm up?

The pump units heat the water by roughly 1 to 1.5 degrees Celsius every hour. It may take 24 to 48 hours to heat the water from cold.

A Lay Z Spa may be used in the rain.

A Lay-Z-Spa pump is waterproof, however, it is advised that you bring the spa and pump inside if there is going to be a lot of rain or other inclement weather. Consistently bad weather could harm your spa and pump.

Am I able to switch off my hot tub at night?

Your hot tub can be turned off, but it’s best to keep it going. Nevertheless, just a few factors could have an impact on whether you continue to run it or not.

What temperature is ideal for a relaxing spa?

Depending on the season, you and other household members can prefer different temperatures, but only you will know what you want. We at Lay-z-days want the tub to be between 38 and 39 degrees, but if our kids are entering, we always put it below 37 degrees.

What substances do lazy spas contain?

Both the chemical compounds bromine and chlorine have the ability to purify water by eradicating any bacteria or algae. The decision to use chlorine or bromine depends on your particular circumstances and personal preferences.

What is the lifespan of lazy spa filters?

It is advised that the filters be replaced every three days. After each usage, make sure to clean the filter.

Can a hot tub be used in the rain?

Although using your hot tub in the rain might not be your ideal situation, you might be shocked to hear that it can actually be quite peaceful and delightful. Learn how to get the most out of your hot tub experience on a wet day in the paragraphs below.

Can a hot tub be left running with water in it?

While the electricity is down, never leave your hot tub stocked with water. Use a lockable hot tub cover, please.

How frequently should the water in my hot tub be changed?

Every three to four months, we advise clients to change the water in their hot tubs.

How is a sluggish spa drained?

Attach a hose to the bottom outlet pipe of your Lay-Z-Spa, then screw on the hose pipe adaptor. The bottom stopper cap inside the liner should be removed to allow the water to escape after you direct your hose into a drain.

Do you have room for a lazy spa outside?

If you don’t use your Lay-Z-Spa during the winter and the temperature falls below 4°C, the water inside the pump may freeze, resulting in costly damage.

Is there a lot of electricity used by a hot tub?

They typically consume between 3.5 and 6 kWh of electricity per day, however, the following variables will affect how much energy they consume and how much you pay: The climate outside (hot tub power usage in winter is often greater) how often you employ it. the duration of each usage session.

What is the ideal hot tub temperature?

The US Consumer Product Safety Commission states that the ideal range for hot tub water temperature is between 100°F and 102°F.

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