atcom D2X IP Phone User Manual
- June 9, 2024
- atcom
Table of Contents
D2X IP Phone
D2X IP Phone User Manual
Version: 1.0 2019-02-26
D2X IP Phone User Manual
Copyright © 2022 ATCOM TECHNOLOGY
Copyright © 2022 ATCOM Technology CO., LTD. All rights reserved. No parts of
this publication may be reproduced or transmitted in any form or by any means,
electronic or mechanical, photocopying, recording or otherwise, for any
purpose, without the express written permission of ATCOM Technology CO., LTD.
Under the law, reproducing includes translating into another language or
format.
Caution:
Change or modifications to this product not expressly approved by ATCOM, or
operation of this product in any way other than as detailed by this User
Manual, could void your manufacture warranty. This document is subject to
change without notice, if the content of document is difference from the
actual IP phone feature, please refer to the actual IP phone.
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D2X IP Phone User Manual
Contact ATCOM
Overview of ATCOM
ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented, working with partners to establish a total solution for SMB VoIP with IP phone.
With more than ten years of experience in R&D, manufacturing and service in the VoIP industry. ATCOM mission is “creating maximum value for voice over IP applications”. We are dedicated to providing competitive IP phones and other IP voice terminals for equipment manufacturers, hosted PBX suppliers and telecoms operators. We offer extremely valuable IP voice solutions to enterprises.
Until now, our VoIP products have been available in 60+ countries and used by
millions of end users.
Contact Sales
Address
Tel FD2X(w) E-mail
Area C, A2F , Block 3 ,Huangguan Technology Park , #21 Tairan 9th Rd, Chegongmiao , Futian District , Shenzhen China + (86) 755-83018618-1 + (86) 755-83018319 sales@atcom.com.cn
Tel E-mail
Contact Technical Support
+ (86) 755-83018618-2 Support@atcom.com.cn
Website Address:http://www.atcom.cn/
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D2X IP Phone User Manual
Content
Contact ATCOM ……………………………………………………………………… 3 1. Overview of D2X
…………………………………………………………………. 7
1.1. Interface ……………………………………………………………….8 1.2. Hardware
………………………………………………………………..8 1.3. Software ………………………………………………………………..8 1.4.
Network …………………………………………………………………9 1.5. Management and Maintenance
………………………………………………..9 1.6. Protocol ………………………………………………………………..9 1.7. Compliant
and Certified Standard ………………………………………….10 1.8. Packing list
……………………………………………………………10 1.9. Connection ……………………………………………………………..10
1.10.Installation ……………………………………………………………… 11 2. Keypad and GUI
…………………………………………………………………. 13 2.1. Keypad …………………………………………………………………… 13 2.2.
Starting …………………………………………………………………. 15 2.3. Standby
………………………………………………………………….. 16 3. Call Function ………………………………………………………………….. 18
3.1. Answer the calls ………………………………………………………….. 18 3.2. Make Calls
……………………………………………………………….. 19 3.3. Multiple line dial-up ………………………………………………………
20 3.4. Call Hold ………………………………………………………………… 21 3.5. Call Transfer
…………………………………………………………….. 21 3.6. Mute calls ……………………………………………………………….. 22
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3.7. 3-Way Conference ………………………………………………………….. 22 3.8. Hang up the phone
…………………………………………………………. 23 3.9. Voicemail ………………………………………………………………… 24 4.
Configuration ………………………………………………………………….. 24 4.1. Guide document
……………………………………………………………. 25 4.2. Status info ………………………………………………………………. 26 4.3.
Multi-Scene ………………………………………………………………. 28
4.3.1. Configure the multiple scene from the LCD setting ………………………. 28 4.3.2.
Configure the multiple scene from the Webpage ………………………… 29 4.4. Call Features
…………………………………………………………….. 30 4.4.1. Call Forward ………………………………………………………… 31
4.4.2. Call Waiting…………………………………………………………. 34 4.4.3. Auto Answer
………………………………………………………… 35 4.4.4. DSS Keys …………………………………………………………… 36 4.4.5.
DND ……………………………………………………………….. 41 4.4.5. Key as Send ………………………………………………………… 43
4.4.6. Hotline …………………………………………………………….. 44 4.4.7. Anonymous Call
…………………………………………………….. 44 4.5. Contacts …………………………………………………………………. 46 4.6.
History ………………………………………………………………….. 52 4.7. Message
………………………………………………………………….. 55 4.7.1. Voice Mail ………………………………………………………….. 55
4.8. Settings …………………………………………………………………. 56 4.9. Display
………………………………………………………………….. 73 5. Advanced Feature ………………………………………………………………..
75
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5.1. Codecs …………………………………………………………………… 75 5.2. Capture and Upgrading
……………………………………………………… 76 5.3. Auto Provision ……………………………………………………………. 77 5.4.
Export & Import configuration file ………………………………………….. 79
5.4.1. Export configuration file ……………………………………………… 79 5.4.2. Import
configuration file ……………………………………………… 80 5.5. Export System log
…………………………………………………………. 80 5.6. Dial plan ………………………………………………………………… 81 5.6.1.
Replace Rule…………………………………………………………82 5.6.2. Dial-now…………………………………………………………….83
5.6.3. Area Code …………………………………………………………..84 5.6.4. Block Out
…………………………………………………………… 85 6. FAQ …………………………………………………………………………… 86 6.1. How to
reset to factory ……………………………………………………. 86 6.2. Upgrade the firmware on safe
mode …………………………………………… 87 6.3. How to make IP Peer to Peer call
……………………………………………. 87 7.Trouble shooting ………………………………………………………………… 88 7.1. The
phone is failed to register to SIP server ………………………………… 88 7.2. The phone is
failed to gain IP address ………………………………………. 89 7.3. Only one party can hear
from another on calling ………………………………. 89 8. Abbreviation
…………………………………………………………………… 89 9. FCC Caution ……………………………………………………………………. 90
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D2X IP Phone User Manual
1. Overview of D2X
Type D20 D21 D26
POE No Yes Yes
D2X Power adapter
Necessary Optional accessory Optional accessory
Wi-Fi No No No
1000M No No Yes
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1.1. Interface
Power Input DC 5V-600mA or POE
LAN Port
RJ45
PC Port
RJ45
Headset Jack RJ9
Handset Jack RJ9
1.2. Hardware
LCD
128*64
CPU
250MHz Dual-Core
LED Indicator
1 Status Light
1.3. Software
Sip 2.0 (RFC3261) and other related SIP RFCs 6 SIP accounts registration, 2
SIP line keys STUN Jitter Buffer, VAD,CNG G711A, G711U, G722, G726-16,
G726-24, G726-32, G726-40, G729, L16, iLBC_13_3, iLBC_15_2, OPUS Echo
Cancellation SIP Domain name, Authentication and Backup SIP Server
DTMFRFC2833, Inband, SIP INFO) Call transfer, Call forward, 3-way conference,
Call hold, Call back DND(Do Not Disturb), Auto answer, Blacklists, Block Call-
ID, Block Anonymous call, Dial plan, IP call Phone book with 1000contacts and
50 blacklists Call History with 400 records include answered calls, missed
calls, dialed calls and forward calls Auto update via HTTP, HTTPS, FTP, TFTP,
DHCP, RPS and PNP Syslog SNTP,NTP Customized Ringtone Daylight Saving time
VLAN, OpenVPN, Span to PC port, QoS
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802.1X, LLDP WEB access with different login level Soft button: soft button *4
Redundancy SIP server Multi-language: English, French, Hebrew, Russian,
Spanish, Chinese, Persian, Polish, Portuguese, Turkish, German, Italian
Support Multi-scene feature scenarios Support Guide document
1.4. Network
LAN/PC: Support Bridge mode Support VLAN Support Open VPN Support DHCP, STATIC
IP Primary/Secondary DNS Server Support QoS Support LLDP Support 802.1X
Support Span pc port Web access via HTTP&HTTPS
1.5. Management and Maintenance
Support firmware updating under safe mode Support different level user
management Configuration via web , keyboard Support multi-language Firmware
and configuration file auto provision Support system log
1.6. Protocol
IEEE 802.3 /802.3 u 10 Base T / 100Base TX DHCP: Dynamic Host Configuration
Protocol SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489,
RFC3842, RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889 TCP/IP: Transfer
Control Protocol/Internet Protocol RTP: Real-time Transport Protocol RTCP:RTP
Control Protocol DNS: Domain Name Server
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TFTP: Trivial File Transfer Protocol HTTP:Hypertext Transfer Protocol FTP:File
Transfer Protocol
1.7. Compliant and Certified Standard
CE: Comply with ROHS in EU Comply with ROHS in China
Operation temperature: -10 ~ 50° C Storage temperature: -10 ~ 50° C Humidity:
10 to 90% no dew
1.8. Packing list
Model Telephone
Handset Handset cable Stand bracket
Power adapter
Network Cable Quickstart Guide
Headset
D2X 1 Unit 1 Unit 1 Unit 1 Unit Optional for D21/D26 Standard for D20 1 Unit1.5 meters 1 Unit Optional
1.9. Connection
Connect to network cable
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D2X IP Phone User Manual D2X is able to be connected with network via LAN
port. Under the Bridge mode, other devices (Laptop, IP phone) is able to
access network via the PC port of D2X.
1.10.Installation
1.1. Stand bracket installation instruction
A. Bottom up the IP phone, press the joints of stand bracket into the slots
and push it to the right to fasten:
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D2X IP Phone User Manual B. After installation, the picture is as below:
C. Remove the stand bracket: Push the joint of stand to left and pull the
stand according to the direction of the arrow. When the joints are pulled out
of the slot, you can take off the stand bracket
1.2. Connecting port introduction
From as below picture show the connecting port:
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2. Keypad and GUI
2.1. Keypad
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Soft Keys
Status Indicator LED
LCD Screen Dial pad
Press to select a function which displayed at the softkey zone of screen
Display all optional functions at the last line of LCD screen.
It can change the soft keys feature from the multiple scene key.
Indicates the phone’s status,
If the phone is being started ,the LED is on If the phone is standby, the LED
is off If there is income calling, the LED will blink at 120ms on,
120ms off. If there is a new message, the LED will blink at 600ms on,
600ms off. All information such as date, time, phone number, incoming caller’s
ID(if available),line/call status, extension numbers and the soft key features
are displayed on it.
Entering numbers or characters.
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Navigation keys
Allows users to navigate(left, right, up, down).Press
can enter
“Directory”. Press
can enter “History”.
Multiple scene key, can change the soft key scene, add the BLF key, the most can change the soft key scenes 3 times, and add 12 BLF programmable keys.
Adjust the volume (speaker/handset/headset/ring). Volume level will be displayed on LCD when pressing volume key.
Confirm users’ operation and show status when D2X is idle.
The fourth soft key Default Menu key can enter menu settings. Pick up and hung
up under the speaker mode.
Mute the mic in a conversation by pressing the Mute button; this prevents the
person on the active call from hearing what you or someone else in the room is
saying. To un-mute, press the Mute button again. Pick up and hung up under
headset mode.
Check the Voicemail status.
Redial the last dialed number
2.2. Starting
1. When start on the phone, it turns to standby status in about 50 seconds.
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D2X IP Phone User Manual 2. After absolute boot up (first use or after reset
to factory setting), User can select the Language and time manually.
2.3. Standby
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1
3
2
4
5
Area Item 1 2 3 4 5
Icon on Standby UI Icon
Description Show the default account and indicate the call status Time Date
Softkey”History”, “Directory”, “DND,” “Menu” Line keys
Description The account is registered successfully. The account is not
registered successfully. The line is being occupied for dialing. New incoming
call Call hold. Call is talking Unavailable Network. Calling via handset
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Calling via Speaker. Calling via headset. Call Forward is activated. New
Voicemail. Auto-Answer is activated. DND is activated
3. Call Function
3.1. Answer the calls
When there is an incoming call, phone will remind user with ringing. There are
some ways to answer the call:
A. Answer by handset
Pick up the handset and talk with the caller. If you want to hang up, just put
back the handset. When you are talking with the handset and want to switch to
speaker or headset mode, please
press
key or
key, and then put down the handset.
B. Answer by speaker
Press
key and talk with callers by built-in Micro-phone and Speaker. If you want to
hang up, please press
key again. Switch calling or talking into handset mode by
lifting the handset under speaker mode. Press headset mode.
key will switch calling or talking into
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C. Answer by headset Keep your microphone connected with the RJ9 headset jack, when there is an incoming call,
press
and talk with the caller. If you want to hang up, please press
again.
Pressing
can change calling or talking into speaker mode, and lifting the handset
switches to handset mode.
D. Answer by line key
If the line key is blink when there is an incoming call, you can press the
line key to answer the call.
E. Answer by soft key
It could show the ringing interface when there is an incoming call, you can
press the `Answer’ key to answer the call.
3.2. Make Calls
A. Use the handset Pickup the handset, the LCD will show the current account
(user is able to switch from account 1 to account 6 by pressing the up key or
down key beside the LCD). Press soft key “Send” to dial the number. When you
hear the tones of “dudu” and the phone number your dialed is being
displayed on the LCD, the phone at the side of being called should be ringing.
If the called party answers this calling, the call is established and the
calling timer is started immediately.
B. Use the speaker
Press
key, the LCD will show the current lines (user is able to switch from account 1
to account 6 by pressing the up key or down key beside the LCD). Input the
phone number and press soft key “Send” to dial the number. When caller hear
the tones of “dudu” and the phone number your dialed is being displayed on
the LCD, the phone at the side of being called should be ringing. If the
called party answers this calling, the call is established and the calling
timer is started immediately.
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C. Use the headset
Press
Key, the LCD will show the current lines (user is able to switch from account 1
to account 6 by pressing the up key or down key beside the LCD). Input the phone number
and press soft key “Send” to dial the number. When caller hear the tones of
“dudu” and
the phone number your dialed is being displayed on the LCD, the phone at the side of being
called should be ringing. If the called party answers this calling, the call is established and the
calling timer is started immediately.
D. Use the send key Input the phone number and press the soft key “Send” to dial account.
E. Dial from phone book
1. Press the Menu soft key to enter the menu and choose “Contact” option.
Press “Enter” soft key and then find the contact person by navigation keys.
When the certain contact person is highlighted, press “Dial” or just pick up
the handset to call this number.
2. Pick up the handset, press “Contact” soft key, then find the contact
person and press “Dial” soft key.
3. Pick up the handset, press press “Dial” soft key.
and enter “Contact”, then find the contact person and
F. Dial from call history 1. Press the `Meun’ soft key to enter the menu and
choose “History” option, then select one
of call history entry, and press “Dial” soft key or pickup the handset to call
this number. 2. Pickup the handset, press “History” soft key, then select one
of call history entry, and
press “Dial” soft key to call this number.
3. Pickup the handset, press and enter “Call History” ,then select one of
call history entry, and press “Dial” soft key to call this number.
3.3. Multiple line dial-up
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D2X supports up to 24 concurrent calls. If there is a new incoming call when
you’re talking on D2X, the new incoming call will be displayed on LCD and
status indicator LED will be fast blinking. User can press soft key “Hold”
then press “Answer” to receive the new incoming call.
3.4. Call Hold
The current calling will be hold by pressing soft key “Hold” or
,and the held call will
be resumed after pressing soft key “Resume” or
or the corresponding line key. Even
on 3-way conference calling, the conference will be held after pressing “Hold” key, and be resumed to 3-way conference after pressing “Hold” Key again. Remember the conversation is still on hold without being ended even if hung up under the status of hold.
3.5. Call Transfer
1. Attended call transfer The attended transfer allows user to call a third-
party before transferring the calling.
While calling, press the “Transfer” soft key to hold the current call and dial
the target number you want to transfer to on the activated line and press
“Send” soft key to call that number. After the target party answers the call,
press “Transfer” soft key again to complete the transfer.
If the target number has been setup in the current BLF list, and you have
already finished the necessary setup on Webpage of D2X, there is an easier way
to complete the attend transfer. While calling, press the corresponding BLF
key of the target number and then press the “Transfer” soft key, the attend
transfer will be achieved.
2. Blind call transfer The blind transfer allows user to transfer a call
without speaking to the third party. On the user side, the call will be ended
as soon as the target phone number is dialed.
Operating steps: Press “Transfer” soft key to get more option, then press
“Blind” soft key, input the transfer target number and press “Send” soft key.
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If the target number has been setup in the current BLF list, and you have
already finished the necessary setup on Webpage of D2X, there is an easier way
to complete the Blind transfer. While calling, press the corresponding BLF key
of the target number, the blind transfer will be achieved.
3.6. Mute calls
The input audio will be not transmitted to peer phone after pressing
key, and the
phone will be muted even switched among different modes of speaker, handset and headset.
To un-mute, just press
key again.
3.7. 3-Way Conference
1. While on calling, press the soft key “Conf”, input the 3rd party’s phone
number and then press the softkey “Dial” or press the soft key “Conf” and
press the corresponding BLF key to invite the 3rd party to join a conference
call.
2. After the third party answers the call, pressing “Conf” key again to
establish the 3-way conference.
1. New call 1.1. While on the Conf call, the initiator can press the New call’ soft key to dial the call, then press theConf’ soft key join the conf
room; 1.2. Or when there is a new call incoming, answered the call, and press
the `Conf’ soft key, the more can add 3-ways in the conf room.
2. Mut
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2.1. While on the Conf call, the initiator can press the Mute’ soft key to forbidden the chosen conf member speak; 2.2. AfterMute’, the initiator can press UnMute’ to recover the chosen ways speak. 3. More 3.1. While on the Conf call, the initiator can pressMore’ soft key to switch
the first two keys feature.
4. Remove 4.1. While on the Conf call, the initiator can press the Remove’ soft key to remove the chosen conf member, the remove talking would be end the call. 4.2. If all the conf member be removed, the conf call would be ended. 5\. Hold 5.1. While on the Conf call, the initiator can press theHold’ soft
key to hold the current conf call, and press the Resume’ would recover the call. 6\. End 6.1. While on the Conf call, the initiator press theEnd’ key can end
the conf call.
3.8. Hang up the phone
1. Softkey hang up While on calling, press the softkey “End Call” to hang up.
2. Handset hang up Put back the handset at handset mode, the current calling will be hung up.
3. Speaker hang up
Press
key at speaker model, the current calling will be hung up.
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4. Headset Hang up
Press
key at headset model, the current calling will be hung up.
5. Hang up one line call Press the hook to hang up the current calling when 2 calls happened simultaneously.
3.9. Voicemail
D2X has a
key for entering voicemail box and indicating new voicemail. Press
key to enter the menu to configure voicemail number if you have never configured it previously. Otherwise, the voicemail number will be called after pressing it.
4. Configuration
Press the Menu soft key to enter the Main Menu
Move the navigation key and press the softkey “Enter” or input the
corresponding Number key Select the item of Main Menu
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Number Key”1″ Enter “Status” Number Key”2″ Enter “Multiple scene” Number
Key”3″ Enter “Feature” Number Key”4″ Enter “Directory” Number Key”5″ Enter
“History” Number Key”6″ Enter “Message” Number Key”7″ Enter “Settings” Number
Key”8″ Enter “Display”
4.1. Guide document
Press the `Guide’ can enter the Guide help document feature under the main
menu, please check as following of photo:
Press the
Down key or the number can enter the corresponding guide feature.
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D2X IP Phone User Manual
Press number 1 Enter the Introduction for Panel key
Press number 2 Enter the One-click Use
Press number 3 Enter the How to enter the menu
Press number 4
Enter the how to set the customize panel, to introduce how to use the multi- scene feature
Press number 5 Enter the how to use hot desking
Press number 6 Enter the how to make a call feature
Press number 7 Enter the how to answer the call feature
Press number 8 Enter the how to transfer the call feature
Press number 9 Enter the how to build the phone multi-conference feature
Press number 10 Enter the Cautions
4.2. Status info
It’s able to check the status info via LCD Display or Web. And the basic
status and details status will be optional displayed on LCD display
1. Basic Status—-IP address.MAC address. Firmware version 2. Details
Status—-Network info. Production info and Account info in details.
Basic Status
You’re able to check the basic status in both ways as below
1. Press the key
on standby.
2. Press the Menu soft key and select the “Status” of Main Menu. 3. Move the navigation key, the status display the Model, IP, MAC, Firmware, More
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Details Status
Select “More” and then press the softkey “Enter” to check details info, and
move the navigation key to check more.
Press the softkey “Enter” to check status info, and “Back” to return the Basis
Status page.
Check the Status info via Web
1. Check the IP address of IP phone 2. Type the IP address on a web browser
3. Input the username and password, the default user and password for
Administrator is
(admin, admin), for general user is (user, user), and then press “Enter”. 4.
By default, the Status info will be displayed.
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4.3. Multi-Scene
Press the
multiple scene key can switch to other softkey mode, and the default
scene softkey feature is BLF.
in our default setting you can press the
scene key change 1 softkey scene, User can
add more softkey scenes from the web and LCD setting, the most can switch 4 different softkey scenes and configure 16 BLF keys.
Under multi-scene softkey mode, user can long press the softkey to configure the BLF key.
When the BLF account is ringing or talking, the BLF light status would be change.
4.3.1. Configure the multiple scene from the LCD setting
1. Please press the Menu key. 2. Enter to the Multiple Scene .User can choose
Enabled or Disabled the multiple scene
feature.
3. When under the Multiple scene, you can press the down key enter to the
Scene settings, then user can enable the Scene1, Scene2 or Scene3. Only Scene1
is enabled as default.
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4. Enter to the Scene1 interface, press the down key, user can configure the
blf account or switch to another programmable feature.
4.3.2. Configure the multiple scene from the Webpage
Via web: DSS keysMultiple scenario You can see the factory softkey mode is
default scene, And you can choose Enabled or Disabled to add the scenes, can
add 3 multiple scenes in total.
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4.4. Call Features
In this part, we will introduce the following content: Call Forward Call
Waiting Auto Answer DND DSS Keys Key as send Hotline
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Anonymous Calls
4.4.1. Call Forward
“Call Forward” includes “Always Forward”, “Busy Forward”, “No Answer Forward”.
“Always Forward” has the highest priority, and “Busy Forward” has the same
priority as “No Answer Forward”, that means once the function of “Always
Forward” is activated, other call forward features will be unavailable. Any
type of Call forward feature is activated, the Icon will be indicated on the
LCD Display.
Always Forward
All incoming calls will be forwarded to target phone number once the “Always
Forward” activated, setup this feature as follow and please move the
navigation to check more
Item Always
Operation
Press the key
.
or the
soft key “Switch”to setup
Forward to The Number key, “*”key, and “#”are permitted to be input.
On Code
The Number key, “*” key, and “#”are permitted to be input.
Off Code
The Number key, “*” key, and “#”are permitted to be input.
Description
Switch on or Switch off the feature. “Enable”mean this feature is
enabled”Disable”mean this feature is disabled.
Setup the target phone number which all incoming calls transferred to
The feature code to enable all incoming calls forward, the phone will send the
feature code directly to open all incoming calls forward
The feature code to disable all incoming calls forward, the phone will send
the feature code to close all incoming calls
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forward directly
Busy Forward
It means the phone is busy once the phone is not at standby mode. Setup this
feature as below:
Item Busy Forward to On Code Off Code
Operation
Press the key
.
or
softkey”Switch”to setup
The Number key, “*”key, and “#”are permitted to be input.
The Number key, “*”key, and “#”are permitted to be input.
The Number key, “*”key, and “#”are permitted to be input.
Description
Switch on or Switch off the feature. “Enable”mean this feature is enabled
“Disable”mean this feature is disabled.
Setup the target phone number which all incoming calls transferred to
The feature code to enable busy calls forward, the phone will send the feature
code directly to open busy call forward
The feature code to disable busy calls forward, the phone will send the
feature code directly to close busy call forward
No Answer Forward
All incoming calls will be forwarded after time out, once the feature of “No
Answer Forward” is activated. Setup this feature as below, and please move the
navigation key to check more:
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Item No Answer
Forward to After Ring
Time On Code
Off Code
Operation
Description
Press the key
.
or
softkey “Switch”to setup
Switch on or Switch off the feature. “On”mean this feature is activated
“Off”mean this feature is
unactivated .
The Number key, “*”key, and “#”are permitted to be input.
Setup the target phone number which all incoming calls transferred to
Press the key
.
or
softkey “Switch” to setup
Setup timer for no answer status. All incoming calls will be forwarded after time out once Call forward when no answer activated.
The Number key, “*”key, and “#”are permitted to be input.
The feature code to enable no answer call forward, the phone will send the feature code directly to open all incoming calls forward
The Number key, “*”key, and “#”are permitted to be input.
The feature code to disable all incoming calls forward, the phone will send the feature code directly to close all incoming calls forward
Setup Call Forward Via Web
Set Call Forward via web: PhoneForward&DNDCall Forward User can choose two
forward mode: 1. Phone If choose Phone mode, after configure call forward
feature, it is used for all the phone accounts. 2. Custom
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D2X IP Phone User Manual If choose custom mode, user can configure each or all
accounts call forward feature, and this is our default mode. Notes: after
enable the emergency feature, you can input the Authorized accounts that it
could not effective by the call forward feature.
4.4.2. Call Waiting
The feature of “Call Waiting” is available by default. If switch off this
feature, whatever multiple SIP accounts had been registered successfully, only
one single active calling is permitted (for example Dialing, Ringing, Calling,
Holding).
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Item
Operation
Description
Call Waiting
Press the key
.
or
softkey “Switch” to setup
Switch on or Switch off the feature. “Enable”mean this feature is
enabled”Disable”mean this feature
is disabled.
Call Waiting Tone
Press the key
.
or
softkey “Switch” to setup
Switch on or Switch off the prompt playing. “Enable”mean this feature is
enabled”Disable”mean this feature
is disabled .
Setup call waiting via web:”Phone” “Feature” “General information” “Call
Waiting”.
Setup call waiting Tone via web: “Phone” “Feature” “Audio Settings” “Call
Waiting Tone”.
4.4.3. Auto Answer
The feature of “Auto Answer” is switched off by default. All incoming calls
will be answered automatically when the phone is standby once “Auto Answer” is
activated. “Auto Answer” when the phone is under “on Calling” status.
Please move the navigation key to check more:
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The Icon will be indicated once “Auto Answer” is available Setup “Auto Answer”
via Web”Phone” “Feature” “General information” “Auto Answer”
4.4.4. DSS Keys
The programmable keys include Line keys, Memory keys (aside the BLF LCD
Display), Programmable keys and Soft keys on Standby UI. Press the memory key
for 2 seconds, it is able to modify the feature of each programmable key. All
programmable keys has been classified as “N/A”, “Line Key”, “BLF”, “Key
event”, “Speed dial””Intercom” And the “Key Event” has been classified as
“Conference”,”Hold””DND”,”Redial”, “Call return”, “Pickup”, “Call Park”,
“DTMF”, “Directory”. Comments N/A N/A means this key is not permitted to be
set as a programmable key.
Line key Display the account information, press it for making a call,
answering incoming calls, call hold and resume.
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Item
Description
Account ID
To display the account ID, press the soft key “Switch” or
to modify, the optional value is Account 1 to 6.
Account name SIP Server
Display the account name of each account ID, non-modifiable.
The SIP server of each Account ID, non-modifiable. If not set any value for
some account ID, the account name will be null.
BLF
Indicate the status of monitored account. Once set the BLF key with Pickup
feature, user is able to answer the incoming call to the monitored account by
pressing the corresponding BLF key. If the monitored account is idle, press
the corresponding BLF key for speed dial.
Item Account ID
Label Value Extension
Description
To display the account ID, press the soft key “Switch” or
to modify, the optional value is Account 1 to 6.
To identify this key on LEDfor example”blf”
The phone number will be monitored by this key. For example, if user want to monitor the phone number (5003), please set “6070” here.
This code must be configured for pickup, and this code provide by Server. If the code is not matched by Server, the feature of pickup will not work.
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Conference The 3-way conference will be setup by pressing the key “Conf” while
on calling. For more info, please refer to Chapter 3.8 The configuration item
Label is a name to identify the key on LED, can be set as “conference”.
Hold
The same feature as the key
.For more info, please refer to Chapter 3.5.
The configuration item Label is a name to identify the key on LED, can be set as “hold”.
DND Press this key will switch on or switch off the feature of “DND”. The configuration item Label is a name to identify the key on LED, can be set as “DND”.
Redial
The same feature as the key
.
The configuration item Label is a name to identify the key on LED, can be set as “redial”.
Call return Automatically dial the latest phone number in history. The configuration item Label is a name to identify the key on LED, can be set as “return”.
Call Pickup Press this key to pick up if new incoming call to the monitored phone number.
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Item
Description
Value
The phone number monitored for pickup
Label
D2X cannot definition label
RemindingThis code must be set for pickup, and this code can be set via Web only.
Set the Pickup code as follow
Set the pickup code for one single Account: AccountAdvancedSelect an account to be configuredDirected Call Pickup Code.
Set the pickup code for all AccountsPhoneFeaturesCall PickupDirect Call Pickup. Direct Call Pickup CodeDirect Call Pickup should be set as Enable.
Call Park
Press this key while on calling, the phone will dial the specified phone
number, user will receive a code on the phone prompt, and then press the soft
key “Transfer”, the current calling will be parked successfully. At this
moment, user is able to continue the parked calling with any other phones
which registered on the same SIP server by dialing the code which user have
received.
Item Value Label
Description The code for pickup the parked call and it is provided by SIP server. D2X cannot definition label
DTMF Press this key while on calling, the phone will send the configured “Value” automatically.
Item Value Label
Description The value sent to remote end while on calling. D2X cannot definition label
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Directory Press this key to access Directory.
Speed Dial
Press this key while standby state, the specified target phone number will be
dial from the specified account.
Item Value Label
Description The target phone number for speed dial D2X cannot definition label
Intercom Press this key when the phone is idle, the phone will dial the specified “Value”, and there mote end will answer the call automatically. Note: This feature is supported by specified servers only.
Item Value Label
Description The target phone number for Intercom D2X cannot definition label
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4.4.5. DND
The phone enabled the DND(Do not diturb) feature, the phone reject all the
incoming call, and the phone would show icon. IP phone receive an incoming
invite message and responding 480 temporarily unavailable.
Item DND
On Code
Off Code
Operation
Description
Press the key
.
or
softkey”Switch”to setup
Switch on or Switch off the feature. “Enable”mean this feature is enabled “Disable”mean this feature is disabled.
The Number key, “*”key, and “#”are permitted to be input.
The feature code to enable busy calls forward, the phone will send the feature code directly to open busy call forward
The Number key, “*”key, and “#”are permitted to be input.
The feature code to disable busy calls forward, the phone will send the feature code directly to close busy call forward
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D2X IP Phone User Manual Setup DND feature Via Web Set DND via web:
PhoneForward&DNDDND User can choose DND mode: 1. Phone If choose Phone mode,
once enable the DND feature, it is used for all the phone accounts. 2. Custom
If choose custom mode, user can configure each or all accounts call forward
feature, and this is our default mode. Notes: after enable the emergency
feature, you can input the Authorized accounts that it could not effective by
the DND.
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4.4.5. Key as Send
The key “Key as Send” has the same function as the soft key “Dial”. Reminding:
This key is not available while pre-dial. It’s the only way to press the soft
key “Dial” or pickup the handset to finish pre-dial.
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The default value is “#”, and it could be set as “*”. If set the value as
“disable”, it means the function “Key as Send” is forbidden. Set “Key as Send”
via web PhoneFeaturesGeneral InformationKey As Send.
4.4.6. Hotline
Once “Hotline” has been set, the phone will automatically dial the hotline via
the 1st available line if the phone stay in the standby status exceed the
specified waiting time and there is no input (or input something and then all
deleted).
Item
Description
Hotline
Set up the hotline number, the value is null by default.
Hotline timeout Set up the timeout for hotline activation4 seconds by default.
Set hotline via web: PhoneFeaturesGeneral InformationHotline.
Set Hotline Time-out(secs) via web: PhoneFeaturesGeneral InformationHotline Time-out(secs).
4.4.7. Anonymous Call
This function includes making anonymous calls and blocking all anonymous
calls. If switch on the feature “Anonymous call”, all outgoing calls will be
displayed as anonymous call in the other side.
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D2X IP Phone User Manual If switch on the feature “Rejection”, all incoming anonymous calls will be blocked automatically.
Item
Operation
Accounts
press the soft key “Switch” or
.
to modify,
Anonymous Call
press the soft key “Switch” or
.
to modify,
Call On Code
The Number key, “*”key, and “#”are permitted to be input.
Call Off Code
The Number key, “*”key, and “#”are permitted to be input.
Rejection
Reject On Code
press the soft key “Switch” or
.
to modify
The Number key, “*”key, and “#”are permitted to be input.
Description
Select the Account for anonymous call.
Switch on/off the feature of making anonymous calls.
Set the feature code to turning on anonymous call, the phone enables anonymous
call by sending the feature code to the server
Set the feature code to turning off anonymous call, the phone disables
anonymous call by sending the feature code to the server
Switch on/off the feature of blocking anonymous calls.
Set the feature code to turning on anonymous call rejection, the phone enables
anonymous call rejection by sending the feature
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code to the server
Reject Off Code
The Number key, “*”key, and “#”are permitted to be input.
Set the feature code to turning off anonymous call rejection, the phone disables anonymous call rejection by sending the feature code to the server
Set Anonymous Call via webAccountBasicSelect the AccountAnonymous Call.
Set Anonymous Call Rejection via webAccountBasicSelect the AccountAnonymous Call Rejection.
4.5. Contacts
The content of Directory includes local phonebook and blacklist. Enter
Directory as follow, 1. Press the soft key “Contacts” when the phone is
standby 2. Press the navigation key 3. Press the menu softkey, and then select
“Contacts” Configure the “Contacts” via Web
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All operations on Directory via Web will be not active until click “Save”.
When too much item existed in the Directory, it will be an easy way to search
by keyword about name, Office Number, Mobile Number or other Number. The
exactly matched item will be listed, otherwise you will be prompted “Not find
the specified contact”. Local Contacts
Name and phone number are permitted to be saved into the local phonebook, and
up to 1000 items. It’s able to add new group, new contact, edit or delete
exist contact or dial, also move the item to blacklist. Make calls from
directory
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Path to set on the phone: Press Menu keyContactsLocal ContactsAll contact->
Select the recordDial If only one phone number saved with the selected contact
person, the phone number will be dialed while calling the contact person. If
multiple phone numbers saved with the selected contact person, user must
select one of the phone numbers for dialing while calling the contact person.
Add new contact
Path to add new contact on the phonePress Menu keyContactsLocal ContactsAll
contactAdd.
Item Name
Office Mobile Other
Ring
Operation
Description
Input by number keys,”*”or “#”key, change the input-method via pressing the soft key “abc”
It’s used to identify different phone numbers. Any reduplicated names are not permitted in the contacts.
Input by number keys, “*” or “#”key, change the input-method via pressing the soft key “abc”
You can save three numbers at most. While calling a contact person in contacts, the phone will redirect to the page that to select one number to dial when multiple numbers are saved for one contact record
Press the key
. or
the soft key “Switch” to
modify the account ID.
It’s used to bundle each item with the corresponding ringtone, and the optional value is “Auto” or “Ringtone 1″to “Ringtone 10”. “Auto” means the default ringtone will be played if new incoming call happened, otherwise the selected ringtone will be played.
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Add new contact via webContacts ContactsInput messagesAddSave. Edit the
contact User must re-edit the contact item while updating one item of local
phonebook. Path to edit the contact on the phonePress Menu keyContactsLocal
ContactsAll contacts Select the item to editOptionEditOK.
Edit the contact item via Web: Contacts Contactsclick on the item to
editmodify messagesClick “Edit”Click “Save”. Delete the contact Path to delete
the contact on the phonePress Menu keyContactsLocal Contacts All
contactsSelect the item to deleteOptionDelete OKOK. Press the soft key
“Cancel” at the Warning UI to stop deleting. Delete the contact item via web:
Contacts ContactsSelect the item to deleteClick on “Delete”Click on “Save”.
Move to blacklist Path to move to blacklist on the phonePress Menu
keyContactsLocal ContactsAll contactsSelect the item to moveOption Move to
Blacklist OKOK. Press the soft key “Cancel” at the Warning UI to stop this
operation.
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D2X IP Phone User Manual Move the contact item to blacklist via web Contacts
ContactsSelect the item to move to blacklistClick on “Move to black List”Click
on “Save”
Blacklist
The purpose of blacklist’s feature is to block the phone number inside
blacklist to call the host phone number, but it’s available for the hosted
phone number to call any phone number in the black list. The most operation of
blacklist is the same as local phonebook except for the feature “Move to
Contacts”, it means moving an item of blacklist to local phonebook to resume
the phone number to dial the host phone number normally.
Remote phonebook
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D2X IP Phone User Manual 1. Remote URL: Set a remote phonebook download path.
Support the TFTP,FTP,HTTP and HTTPs server. 2. Display name: Set a display
name on the phone. 3. Search Remote Phonebook name: Select “Yes” or “No” to
enable or disable search remote phonebook name. 4. Search Flash Time: Set the
search flash time. Defauts to 120. LDAP
1. Enable LDAP: Select “Yes” or “No” to enable or disable LDAP. 2. LDAP Name
Filter: Set the name of the LDAP search attributes.
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3. LDAP Number Filter: Set the number of the LDAP search attributes. 4.
Server Address: Set the LDAP server domain name or IP address. 5. Port: Set
the LDAP server port number. Default to 389. 6. Base: Set the LDAP search
base. 7. Username: Set the LDAP server username. 8. Password: Set the LDAP
server password. 9. MD2X(w) Hits(1~32000): Set the mD2X(w)imum number of
search results from the LDAP server. 10. LDAP Name Attributes: Set the name of
the attributes returned from the server. 11. LDAP Number Attributes: Set the
number of the attributes returned from the server. 12. LDAP Display Name: The
contact record the name of the displayed on the LCD. 13. Protocol: Set the
phone to support LDAP protocol version. Defauts to version 3. 14. LDAP Sorting
Results: Set the phone to sort the search results. 15. LDAP Lookup For
Incoming Call: Set the phone for LDAP search when incoming call. 16. LDAP
Lookup For dialing: Set the phone for LDAP search when dialing,
4.6. History
It includes the dialed, answered, missed and transferred items, mD2X(w)imum
400 items. User is able to review or delete any item of the history on the
phone. And enter “History” in below ways:
1. Press the key 2. Press the Menu key, then select “History” 3. Press the
soft key “History” while phone is under standby status When any one the above
of operations is done, details info of all recent history will be listed on
LCD display, include the type of each item, the name of contact person, date
and time.
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D2X IP Phone User Manual Also, user is able to check the detail info of call
history via Web, but only review operation is allowed while accessing via web.
Make calls from history Path to make calls from history on the phoneEnter
history UISelect the item to dial Dial.
Delete one item from history Path to delete one item from history on the
phoneEnter history UISelect the item to deleteDelete. Check the details of
history Path to check the details of history on the phoneEnter history
UISelect the item to checkOptionDetailPress or “OK”.
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Add to Contact
1. Enter “Call History”Select the target itemOptionadd to ContactPress the
key
or soft key “Confirm”.
At this moment an “edit” page will be popped up.
please move the navigation key to check more
The item of “Office”, “Mobile” and “Other” are able to be switched over
between “Old Number” and current number. If the being operated item had been
saved already in the contacts, “Old Number” will be the previous value,
otherwise “Old Number” will be null. The UI page of “Add to Blacklist” is the
same as above. 2. Modify the contact name, phone number and ringtone. 3. Press
the key or soft key “Saved” to save the modification, press the key
or soft key”Cancel”to Cancel the modification.
Add to Blacklist
For more info about this operation, please refer to Add to Contact.
Delete all History’s records
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Path to delete all history’s records on the phoneEnter History UIOptionDelete
all Press or “OK”.
4.7. Message
4.7.1. Voice Mail
User will benefit from the feature of voicemail when they’re not available to
answer an incoming call or missed some incoming calls. However this feature
must be supported by Server. Voicemail must be set up before using it. Set the
voicemail via Web: AccountBasicSelect an account to configureVoice Mail.
Sometimes the voicemail push can’t be reached in time, because the
configuration problem with Server, you must configure some related parameter
via Web to make the phone automatically send its request to Server for getting
voicemail info. Set “Subscribe for MWI” via web AccountAdvancedSubscribe for
MWI. Set “MWI Subscription Period(secs)” via webAccountAdvancedMWI
Subscription Period(secs).
Set Voice Mail
There are 3 different methods to set up the voicemail,
1. Press the key
after factory set
2. Press the key
for a while
3. Press the Menu keySelect “Message”Setup Voicemail
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View Voice Mail
User is able to check voicemail in below ways: 1. Setup voicemail numberPress the key
2. Press the key
Select “Message””View Voicemail”
Select the account with “N new N old mail”, and press the soft key “Connect”,
the corresponding voicemail will be connected. Select the account with
“Unregistered”, and press the soft key “Connect”, the setting page of
Voicemail will be popped up.
4.8. Settings
Basic settings and Advanced settings will be introduces in this part,
Basic Settings
1. Language D2Xsupports multiple language, to modify the language, please
press the Menu keySetting Basic settingLanguageSelect the target language and
press the soft key “Save”.
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Set language via webThere is a drop-down box at the top left corner of
webpagechoice one kind of language and click, the language will take effect
immediately.
2. Time &Date Time & Date will be displayed at the standby page of D2Xand
these info will be related with all process of IP phone. “Time & Date” can be
gained by NTP Server automatically or set manually. NTP Setting Path to set on
the phonePress the Menu keySettingsBasic SettingsTime & Date NTP Settings.
Please move the navigation key to check more:
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Item Time Zone
NTP Server
Secondary NTP Server
Daylight-Saving Time
Operation
Press the key
.
or soft
key “Switch” to modify it.
Key in the IP address of domain name by the number keys,”*”,”#”
Key in the IP address of domain name by the number keys,”*”,”#”
Press the key
.
or soft
key “Switch” to modify it.
Set NTP via WebPhonePreference.
Description
Select the correct Time Zone for the IP phone.
Specify the NTP Server
Specify the standby NTP Server
Optional: “Off”, “Auto” or “Manual”. And “Manual” mean user must set this via
web.
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Item Time Zone
Primary NTP Server
Secondary NTP Server Update
Interval(secs) Daylight
Fixed Type
Operation Click drop-down box to select Manual input
Manual input
Manual input Click drop-down box to select Radio content
Start Month Start Date
Click drop-down box to select
Manual input
Start Hour of Day Manual input
Start Day of Week Click drop-down box to select
Start Week of Month
Click drop-down box to select
Stop Month
Click drop-down box to select
Stop Date
Manual input
Stop Hour of Day Manual input
Stop Day of Week Click drop-down box to select
Stop Week of Month
Click drop-down box to select
Description
Set a time zone matches condition
The primary NTP server that provide time and date
The secondary NTP server that provide time and date
The interval that the phone gains time and date from NTP server
A switch to control the status that whether to enable the daylight or not
Daylight fixed type, only the specified items are configurable
The month that the daylight rule begins taking effect
The day that the daylight rule begins taking effect
The hour of day that the daylight rule begins taking effect
The day of week that the daylight rule begins taking effect
The week of month that the daylight rule begins taking effect
The month that the daylight rule stops taking effect
The day that the daylight rule stops taking effect
The hour of day that the daylight rule stops taking effect
The day of week that the daylight rule stops taking effect
The week of month that the daylight rule stops taking effect
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D2X IP Phone User Manual Offset(minutes) Manual input
The offset time that daylight rule takes effect
Manual Settings
Path to set on the phonePress the menu keySettingsBasic SettingsTime & Date
Manual Settings. Please move the navigation key to check more:
Item
Operation
Year
Key in “Year” with the number key, “*”and “#”
Month
Key in “Month” with the number key, “*”and “#”
Day
Key in “Day” with the number key, “*”and “#”
Hour
Key in “Hour” with the number key, “*”and “#”
Minute
Key in “Minute” with the number key, “*”and “#”
Second
Key in “Second” with the number key, “*”and “#”
Set the Time & Date manually via webPhonePreference.
Description Date info
Time info
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Item Manual Time
Date
Time
Operation
Click the drop-down box to select
Manual input, click “Generated Date” to gains date from the computer
Manual input, click “Generated Time” to gains time from the computer
Description A switch to control the status whether to enable the manual time
or not Set date manually
Set time manually
3. Time&Date Format
Path to set on the phonePress the Menu SoftkeySettingsBasic SettingsTime &
Date Format. please move the navigation key to check more:
Item Clock
Date
Optional 12 hour 24 hour WWW MMM DD DD-MMM-YY YYYY-MM-DD DD/MM/YYYY MM/DD/YY
Example of result 03:30pm 15:30 TuesdayOct.16 16Oct.-16 2016-10-16 16/10/2016 10/16/16
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DD MMM YYYY
16,Oct.,2016
WWW DD MMM
Tuesday,17,Oct.
Set the Time &Date Format via WebPhonePreference
4. Ringtones
5 different ringtones have been provided by D2X for selection. Path to set on
the phone Press the Menu softkeySettingsBasic SettingsRingtones
For the selected ringtonethere is a dot inside the circle. Press the key .
other ringtone for playing.
Set ringtones via WebAccountBasicRing tones.
to select
5. Headset Memory Mode
Headset memory mode can be used to control the default device to make or answer calls. This function is disabled by default, which means the phone will communicate with others by handfree when pre-dial or making calls from history or contacts, and so is the situation that pressing “Answer” soft key to accept an incoming call. Once this function is enabled, the phone
will make or answer calls by headset. Long press “Headset Memory Mode”.
can change the status of the
This function can be configured on the phone only: Press the Menu keySettingsBasic SettingsHeadset Memory Mode.
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6. Phone Unlock PIN Phone Unlock PIN: Unlock the phone locked conditions. please move the navigation key to check more and press the cancel key to back the function,
Item Current PIN
Operation Manual input
New PIN Confirm PIN
Manual input Manual input
Description Input the phone current PIN, Default factory pin:123 Set the new PIN Confirm the new PIN
Advanced Settings Password will be requested while accessing the page of
“Advanced Settings”. This password is the same as the user’s(“admin”) to
access.
1. Account
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path to set the account info on phonePress Input passwordAccounts.
SettingsAdvanced Settings
Item
Description
Activation
The status of accountthe default is “Enable”if set this as “Disable”, the account will be forbidden.
Label
It will show on the phone, can skip this item
Display Name Parameter that in the SIP, if the SIP Server is supportable, this name will show on the phone of called
Register Name The register ID, supplied by SIP Server, can skip this item
User Name
Account ID
Password
Password for account
SIP Server
The address that accounts needed to register from
Outbound Status
The status of Outbound Server, “off” by default
Outbound Proxy IP address of Outbound Agency
Stun Status The status of Stun Server, “off” by default
Stun Server IP address of Stun Server
Configure account via webAccountBasic
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2. Set Password
The password for Advanced Settings also is used for Web access as the role “admin”. Path to
set password on phone: Press Set Password.
SettingsAdvanced SettingsInput password
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Item Current PWD
New PWD Confirm PWD
Description The current password for web access as the role of “admin”, it’s “admin” by default. To set the new password, blank is acceptable. Input the new password again, to confirm the new password.
Set password via WebPhoneSecurity.
3. Network
Path to set network parameters on phone: Press Input the passwordNetwork.
please move the navigation key to check more:
SettingsAdvanced Settings
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LAN Port Connect the phone with local network via LAN port, to gain IP address
in 3 ways: DHCP, Static. Set the LAN port via WebNetwork Basic. DHCP The phone
gains IP address via DHCP and Static DNS by default. STATIC IP If the phone
gains IP address via Static IP, user must input the IP address info manually.
PC Port Only bridge mode support by PC port. VLAN The feature of VLAN must be
supported by network switch, and by default this feature it’s not activated.
Set the VLAN via WebNetwork AdvancedVLAN. Webserver Type
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D2X IP Phone User Manual Webserver type include HTTP and HTTPS, different
access port will be required by different access type, user is able to confirm
the port info at the webpage, HTTP & HTTPS are both permitted by default. Set
Webserver type via WebNetworkAdvancedWebServerType. VPN D2X support the
feature of Open VPN, and this feature must be supported by VPN Server.
Set the VPN via WebNetwork AdvancedVPN.
LLDP D2X supports LLDP, and enable in default. If the phone is connected to a
switch and using LLDP, the switch would notifies IP phone of VLAN information.
Set the LLDP via WebNetwork AdvancedLLDP
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802.1X IEEE 802.1X authentication is an IEEE standard for Port-based Network
Access Control(PNAC), part of the IEEE 802.1 group of networking protocols. It
offers an authentication mechanism for devices to connect to a LAN or WLAN. It
supports protocol EAP-MD5, EAP-TLS, EAP-PEAP/MSCHAPv2, EAP-TTLS/EAP-
MSCHAPv2,EAPPEAP/GTC and EAP-TTLS/EAP-GTC for 802.1X authentication. Set the
802.1X via the webpage: Network Advanced802.1X
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D2X IP Phone User Manual 4. Keypad Lock It support enable or disable the
keypad lock feature, if enable, the default password is 123: Please move the
navigation key to check more
Keypad lock via webpage: phonePhone lock
1. Keypad Lock Enable: select “Yes” or “No” to enable or disable keypad lock
2. Keypad Lock Type: Menu key/Function keys/All keys/Answer call only.
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D2X IP Phone User Manual 3. Phone Unlock PIN(0~15 Digit):set the phone unlock
PIN. Range: 0~15 digit. 4. Phone Lock Time Out(0~3600s): set the phone lock
time out. Range: 0~3600s 5. Emergency :set emergency number. Default to
110.120.119 and 911. 5. Reboot After the restart, the phone will back to
standby interface.
Reboot via webpage:PhoneUpgradeReboot
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6. Reset to factory Once reset to factory, all parameter settings will back
to the factory default value, and all configure will be cleared, users must be
careful on this.
Reset Option: Full Reset, Config Reset and UserData Reset.
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D2X IP Phone User Manual Reset to factory via WebPhoneUpgradeReset to Factory.
4.9. Display
For more convenient, users are able to adjust the contrast grade and backlight
of the main LCD display.
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1. Slave Contrast There are 9 different contrast grades for options, press
the soft key “Switch” or the key .
for modification,8 is the default value.
. 2. Backlight Backlight is the brightness of LCD, also it has been defined as
9 different grades. The number “9” means the lightest.
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5. Advanced Feature
5.1. Codecs
D2X support multiple codecs, users can select the codes via Web. The codec
include: PCMU, PCMA, G729, G722, iLBC_13_3, iLBC_15_2, G726-32, G726-16,
G726-40, G726-24, L16, OPUS.
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Notes: OPUS is our new support codec. means to enable the item of “Disabled Codes” means to disable the item of “Enabled Codes”
Click the button
or
to sort all enabled codes, the top item has the highest priority.
NoteMultiple different items of G726iLBC should not activated simultaneously.
5.2. Capture and Upgrading
Capture package: It would record the phone current info. Via
webpage:phoneDebugPCAP Feature
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D2X IP Phone User Manual Click the button “Start” to start the capture and
click the button “Stop” to end the capture. Then click the button “export” to
download the capture file. Upgrade firmware: Via webpage:phone Upgrade Upgrade
Firmware
Before upgrading the firmware of phone, users are suggested to check the
version of current firmware. Click the button “Choose file” to select the
target local file and click “Upgrade” to process upgrading, this will cost a
couple of minutes. And after reboot, the phone will be upgraded successfully.
5.3. Auto Provision
User is able to configure the phone to upgrade automatically.
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Item
Description
PnP Active
Select “On” or “Off” to enable or disablePNP automatic updates
DHCP Active
Select “On” or “Off” to enable or disableDHCP option automatic updates
Provisioning Server
The address to save control file for auto upgrading, it can filled by http, https, tftp and ftp serverfor example, tftp://192.168.1.111
User Name
The username to access the file server
Password
The password to access the file server
Common AES Key Configures the plaintext AES key for decrypting the Common CFG file
MAC-oriented AES Configures the plaintext AES key for decrypting the MAC- oriented CFG
KEY
file
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Check New Config If set this parameter as “On”, the phone will do some check for upgrading, and it will upgrade automatically once the conditions are met
Repeatedly
If set this parameter as “On”, the phone will do some check for upgrading
after “Interval(minutes)”and it will upgrade automatically
once the conditions are met
Interval(minutes) This parameter is configurable once the Repeatedly is “On”
Weekly
If set this parameter as “On”, the phone will do the check for upgrading at a certain time in every week
Time
The time range that the phone do the check for upgrading every week, and it’s configurable once the Repeatedly is “On”
Day of week
The day of week that the phone do the check for upgrading every week, and it’s configurable once the Repeatedly is “On”
5.4. Export & Import configuration file
If user wants to set the same configuration on multiple phones, there is an
easy way that export the configuration file from one phone and then import
this file into other phones. This operation can be completed via Web only.
5.4.1. Export configuration file
There is two ways to export the configuration files, Don’t check the “Export
User Data” and click “Export” directly, it will export the template of
the configuration file; Check the “Export User Data” and then click “Export”,
it will export a configuration file that
carries with user’s configured data.
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D2X IP Phone User Manual To modify the exported configuration file, you should
to decompress it until you get a file names as configuration.
The content of configuration file listed as below,
5.4.2. Import configuration file
Click the button “Choose file” to select the target file for importing, and
then click the button “Import”. The phone will be rebooted a couple of minutes
later, and import successfully. NoteIf some part of the configuration file has
been modified manually, it must be recompressed as the format of “tar.gz” in
Linux
5.5. Export System log
When the phone doesn’t working well, System log is the best assistant tools
for troubleshooting, all operation details has been recorded. This operation
is available via Web only.
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Item
Description
Log Location You can import the system log to local PC or remote Server.
Server Name User must fill the address of server if you choose to export the system log to remote server.
Log Level
It defines the detail of system log as 5 different levels, Fatal, Error, Warning, Info, and Debug. The Debug level is the most detailed.
5.6. Dial plan
The customized Dial Plan are available , for example , the rule of replacement, Instant Calling, Area code, Restriction of Outbound.
Before customizing the dial plan, user must learn the basic grammar as below,
.
Represent a character or multiple onese.g., “6.” can match
“66”,”678″,”6plus” and so on
x
Represent one character, e.g., “6x” can match “61”,”62″, ” 6s” and so on
[]
Represent a character in one range, e.g., ” 83[0-5]18618″can
matche”83018618″,”83488618″ and so on
()
Represent the combination of characters, e.g., “([1-9])([2-7])3” can match
“923”,”153″,”773″ and so on
$
Add a number after the character “$” to define the location of the characters,
e.g., use the prefix ” 8([1-3])(.)” to replace “7$2”, the phone will call “7837”
after dialing out “82837”
NoteAny operations (add, modify or delete) on the current dial plan will be not effective until click “Save”.
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5.6.1. Replace Rule
Dial plan “Replace Rule” means to replace a batch of complicated character
string by some simple characters, to make a speed dial.
Item Number Replace Account
Add
Edit
Delete
Description
Sample
The string works as replacer, not null
Set Number as “6”,
The string that to be replaced, not null Set Replace as”6032″,
The account to apply this dial plan, blank or 1~4 is valid.
Multiply replace rules can be configured in one phone, after one replace dial
plan configured, click this button to add a new one
Set Account as “1”.
It means when dial 6, the phone will dial 6032.
The existed replace dial plans are editable. The specified dial plan should be selected until it is covered with orange and the input fields “Number” and “Replace” shows the details correctly. After modifying, click button “Edit” to make it to be effect
Delete one added or saved replace dial plan or multiple ones, click the frame after the specified replace dial plan before delete it, and then click button “Delete”
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Save
Any alteration won’t take effect until the button “Save” is clicked.
5.6.2. Dial-now
Dial plan “Dial-now” permits the corresponding phone to be dialed instantly
without pressing the soft key “Dial”, once the input has been matched. It
works like a hotline.
Item
Description
Sample
Dial-now Rule Account Add
Edit
The string to be dialed out automatically by the phone
The account to apply this dial plan, blank or 1~4 is valid.
Multiply dial-now rules can be configured in one phone, after one dial-now
dial plan configured, click this button to add a new one
The existed dial-now dial plans are editable. The specified dial plan should
be selected until it is covered with orange and the input fields “Number” and
“Dial-now” shows the details correctly. After modifying, click button “Edit”
to make it to be effect
Set “Dial-now Rule” as 6xxx, keep “Account” as null
It means the phone will use the 1st available account to call 6033 after
“Dialnow Time-out” seconds when inputting four figures begin with 6
NoteDial-now rule is different with hotline. The Dial-now rule will take
effect when input
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Delete Save
Delete one added or saved dial-now dial plan or multiple ones, click the frame
after the specified dial-now dial plan before delete it, and then click button
“Delete”
Any alteration won’t take effect until the button “Save” is clicked.
numbersmatches the dial plan, and hotline takes effect in situation that the phone is in dialing state
Set “Dial-now Time-out” via web: PhoneFeaturesGeneral InformationDial-now Time-out (secs).
5.6.3. Area Code
Dial plan “Area Code” has been defined to identify each different area. To
call a phone number of other areas, user must add the area code to be in front
of the phone number. For convenience, area code has been recommended to be
configured while frequently dialing to that type of phone number.
Item Code
Minimum length
MD2X(w)imum length
Account
Description
The area code dialed before the number
The minimum length of the number input to active the area code dial plan
The mD2X(w)imum length of the number input to active the area code dial plan
The account to apply this dial plan, blank or 1 is valid.
Sample
Set “Code” as “0086577”,
Set “Minimum length” as “5”.
It means when dialing 83018618 with the 5th account, the phone will dial
0086577 before it.
NoteIf the length of the number input in the dial UI
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Confirm Cancel
Apply this dial plan
Recover all input fields to the state that saved at latest time
is not between minimum length and the mD2X(w)imum length, area code will not take effect
5.6.4. Block Out
Dial plan “Block out” is used to prohibit the phone number outgoing call from
some accounts.
Item
Description
Block Out Number The number that prohibited
Account
The account to apply this dial plan, blank or 1
Confirm
Apply this dial plan
Cancel
Recover all input fields to the state that saved at latest time
Sample
Set “Block Out Number 1″as”10086”
It means the phone will enter the “Call End” UI when dial “10086”
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6. FAQ
6.1. How to reset to factory
There are 3 methods for factory reset 1. Factory reset via phone
a) Press the Menu sofykey. b) Select “Settings”, then press the soft key
“Enter” c) Select “Advanced Settings”then press the soft key”Enter” d) Input
the access password, then press the soft key”Enter” e) Select “Reset to
factory”then press the soft key”Enter” f) Press the soft key”OK”then the phone
will be reboot and resumed to factory default
settings 2. Factory reset via Web:
a) Key in the IP address of phone with a browser, b) Access the webpage of
phone as the role of “admin”, username/password is
admin/admin. c) Select”Phone” d) Select”Upgrade” e) Click the button “Reset to
Factory” f) Click the button “OK” 3. Factory reset during starting: a) Hold
the key “*” and “#” while power on for 5 seconds b) The phone will be reboot
and resumed to factory default setting
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6.2. Upgrade the firmware on safe mode
If the phone can’t be started successfully, user is able to upgrade the
firmware on post mode, a) Setup a TFTP Server and set the PC’s IP address as
“192.168.1.200” b) Copy the kernel file we supplied to the root menu of TFTP
Server c) Ensure the TFTP Server and phone are connected to the same network
switch and both
reachable d) Long Press the key “” and “1” to upgrade the kernel file, and
then plug in power until
upgrading information displayed on LCD e) The phone will start downloading
file from TFTP server f) After downloading completed, the phone will be
automatically upgraded g) After upgrading completed, the phone will be started
with the factory default settings
6.3. How to make IP Peer to Peer call
1. Press it in dialing status 2. To make a IP peer to peer call
Switch the input type to 1aA’, then press’ key to choose .’. For example, to dial “192.168.1.100”: 1. Change to1aA’ input method; 2. input “192”,””,
“168”, “”,”1″, “*”,”100″ 3. Disable the IP call feature Via webpage modify
the make IP call feature: PhoneFeature Accept SIP Trust Server Only, press
“Enable”.
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7.Trouble shooting
7.1. The phone is failed to register to SIP server
1. First of all, check the IP address. If the LAN port is DHCP, please ensure
the DHCP server has been enabled.
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2. Check the network gateway 3. Check the DNS 4. Make sure the input account
matched the one provided by Service Provider 5. Make sure SIP Server has been
enabled already 6. Make sure the Port of SIP Server, it’s 5060 by default
7.2. The phone is failed to gain IP address
1. Make sure the network cable has been plugged into the LAN port 2. Make
sure the network cable or port of network switch are working fine, 3. Make
sure the DHCP server has been enabled, and there are available IP address 4.
Try to set the LAN port as Statics IP
7.3. Only one party can hear from another on calling
1. Try to make a IP peer to peer call, to make sure the mic and speaker are
working fine 2. Enable STUN via Web 3. Set the address of STUN Server, for
example stun.sipgate.com 4. Present this operation above and the phone will be
reboot 5. Try to make a normal call again
8. Abbreviation
DNDDo Not Disturb CFWDCall Forward
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BxferBlind Transfer ConfConference NumNumber SIPSession Initiate Protocol
RTPReal-time Transport Protocol SDPSession Description Protocol VPNVirtual
Private Network VLANVirtual Local Area Network QoSQuality of Service
SyslogSystem log UDPUser Data Protocol TCPTransmission Control Protocol
TLSTransport Layer Security Protocol BLFBusy Lamp Field DNSDomain Name System
SRTPSecure Real-time Transport Protocol NTPNetwork Time Protocol VADVoice
Activity Detection CNGComfort Noise Generator
9. FCC Caution
Any Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
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D2X IP Phone User Manual The devices complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) The device may not
cause harmful interference, (2) the device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, Pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection, uses and can radiate radio
frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communication. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment dose cause harmful interference to radio or
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna. Increase the separation between
the equipment and receiver. Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected. Consult the dealer or
an experienced radio/TV technician for help.
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