CARTER-HOFFMANN PH Series PH1830 Heated Banquet and Transport Carts Owner’s Manual

PH Series PH1830 Heated Banquet and Transport Carts
Owner’s Manual

MANUFACTURED BY:
CARTER-HOFFMANN
1551 McCORMICK AVENUE
MUNDELEIN, IL 60060 U.S.A.
PHONE: 847-362-5500
FAX: 847-367-8981
EMAIL: technicalservice@carter-hoffmann.com

MODELS:
HEATED BANQUET
CARTS (for plated banquet meals)

| MODELS:
HEATED TRANSPORT CARTS
(for bulk food or compartment trays)
---|---
BB40
BB48
BB60
BB72
BB64
BB90
BB96
BB100
BB120
BB150 BB200D
BB96X BB120X
BB150X BB96XX
BB120XX BB150XX
BB96E BB120E
BB150E BB1824
BB1848 BB1864
BB1000 BB1200| PH1215
PH1225
PH1250
PH1800
PH1825
PH1850
PH185
PH181
PH1810
PH1830
PH1860
ST181
ST1811
PH1410
PH1420
PH1430

UNPACKING AND INSPECTION

This appliance should be thoroughly cleaned prior to use.
See the CLEANING INSTRUCTIONS in this manual.

NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and checked it for proper operation.
Refer to SHIPPING DAMAGE CLAIM PROCEDURE at the bottom of this page.

1. Remove the cabinet from the shipping carton, ensuring that all packing materials and protective plastic have been removed from the unit.
2. Inspect all components for completeness and condition.
3.  If any freight damage is present, a freight claim must be filed immediately with the shipping company.
4. Freight damage is not covered under warranty.
5. Check to insure all components are included: cabinet, instruction packet, and additional accessories.
6. Read operation instructions completely.
7. Appliance should be thoroughly cleaned before use. See CLEANING INSTRUCTIONS in this manual.

FREIGHT DAMAGE PROCEDURE

NOTE: For your protection, please note that the equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.
IF THE SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage. Contact your dealer immediately.
3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately, and then file a  “CONCEALED DAMAGE” claim with them. This should be done within fifteen (15) days from the date the delivery was made to you. Be sure to retain the container for inspection.

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is not covered under warranty. We will, however, at your request, supply you with the necessary documents to support your claim.

SAFETY PRECAUTIONS

| WARNING:  ELECTRIC SHOCK HAZARD
All services requiring access to non-insulated components must be performed by qualified service personnel.  Failure to heed this warning may result in severe electric shock.
---|---
| CAUTION:  ELECTRIC SHOCK HAZARD
Disconnect this appliance from electrical power before performing any maintenance or service.
| CAUTION:  BURN HAZARD
Exposed metal surfaces can be hot to the touch and may cause burns.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be followed, including the following:

1. Be familiar with the appliance use, limitations and associated restrictions. Operating instructions must be read and understood by all persons using or installing this appliance.

2. This appliance must be grounded. Connect only to properly grounded outlet.

3. Use this appliance only for its intended purpose as described in the manual.
   a. This equipment is specifically designed to hold pre-cooked food at temperature.
   b. This equipment is intended for use in commercial establishments only.
   c. This equipment is not designed for industrial or laboratory use.

4. The cleanliness of this appliance and its accessories is essential to good sanitation.

5. DO NOT submerge this appliance in water. This appliance is not jet stream approved. DO NOT direct the water jet or steam jet at this appliance, or at any control panel or wiring. DO NOT splash or pour water on, in, or over any controls, control panels, or wiring. DO NOT use corrosive chemicals or vapors in this appliance.

6. DO NOT store this appliance outdoors. DO NOT use this product near water – for example, near a kitchen sink, in a wet basement, or near a swimming pool, and the like.

7. DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped. Do not immerse the cord or plug in water,  keep the cord away from heated surfaces, and do not let the cord hang over the edge of the table or counter.

8. DO NOT cover or block any openings on the appliance.

9. Only qualified service personnel should service this appliance.

NOTE: The technical content of this manual, including any wiring diagrams, schematics, parts breakdown illustrations, and/or adjustment procedures, is intended for use by qualified technical personnel and is subject to change without notice.

INSTALLATION AND STARTUP

WARNING:
Risk of personal injury
Installation procedures must be performed by a qualified technician with full knowledge of all applicable electrical codes. Failure could result in personal injury and property damage.

IMPORTANT:
The power cord is 10′ long If necessary, contact a licensed electrician to install an appropriate 15 amp electrical circuit with the correct NEMA receptacle.
DO NOT use an extension cord.

CAUTION:
Electrical Shock Hazard
The ground prong of the power cord is part of a system designed to protect you from electric shock in the event of internal damage.
DO NOT cut off the large round ground prong or twist a blade to fit an existing receptacle.

IMPORTANT:
Not under warranty
Damage to the unit due to being connected to the wrong voltage or phase is NOT covered by warranty.

WARNING:
Risk of personal injury
The unit is not waterproof, to avoid electrical shock, keep the unit from being submerged in water. Do not operate if the unit has been in contact with water.

LOCATION
For proper operation and maximum performance, locate the unit in an ambient air temperature of 70ºF (21ºC).
Avoid placement in areas near exhaust fans or where there are active air movements.
For safe operation and maximum performance, locate the unit at least 2” from any wall or combustible material.
The unit must be on a solid level surface.

GROUNDING INSTRUCTIONS
This appliance is equipped with a cord having a grounding wire with a grounding plug which must be plugged into an outlet that is properly installed and grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current.
WARNING—Improper use of the grounding can result in a risk of electric shock.
Consult a qualified electrician or service agent if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.

STARTUP

1. Prior to use, thoroughly clean the interior of the unit, per the instructions in this manual (see page 8). Familiarize yourself with the controls.

2. Plug the power cord of the cabinet into a grounded outlet with an electrical service according to the electrical information provided below.
   DO NOT MODIFY THE CORD PLUG.

3. Turn the temperature dial to the highest setting (210°F).

4. Do not load product into the cabinet. Allow the heat to remove any residual oils which may adhere to inside metal surfaces. A slight emission of smoke is common during  the first few hours of operation.

Electrical Info for Standard US systems

NORMAL OPERATION

CAUTION:
HOT SURFACE
The inner and outer surfaces of the unit will be very hot during and after the operation.
Avoid touching the cabinet when loading or removing

Operating ranges:
– air temp: 80ºF-210ºF
*For food safety reasons, it is recommended that the food be held at 140°F or higher.

FIRST USE
Before using the cabinet, familiarize yourself with the heater controls. Plug the cabinet into a proven power source.
The power indicator lamp and fan will operate continuously whenever the heater is plugged in. This unit operates on 1650 watts, 120 volts, 13.7 Amps, NEMA 5-15P plug.

HEATER OPERATION

1. Turn the thermostat knob from 160°F to 180°F; allow the cabinet to preheat for at least 20 minutes. Be sure the cabinet door remains closed during preheat time. The dial thermometer will display the actual cabinet temperature.

2. Food serving temperature will vary with the mass, type & quantity of food (see FOOD HOLDING GUIDE on page 7). To adjust the temperature setting, rotate the HEAT dial clockwise to increase temperature and counterclockwise to decrease the temperature to the desired set point. Dial settings range from 80°F to 210°F.
   HEAT cycle light will turn on and off as the heat thermostat cycles.

3. Load food pans into the cabinet. NOTE: Follow all food safety guidelines. Put hot, cooked food into the cabinet. This cabinet is not intended to reheat food.
   Food must be cooked and at a safe serving temperature prior to being placed in the cabinet.

4. During loading, the cabinet temperature will drop. Close the door and allow the cabinet to recover for 10-15 minutes before moving the cabinet.

5. Be sure to unplug the cord and wind it around the cord bracket before moving the cabinet. Move the cabinet to the service area as quickly as possible.

6. Upon reaching the service area, unwind the power cord and reconnect the heater as soon as possible. Wait 5-10 minutes for the cabinet to recover temperature (check the thermometer to see if the temperature is at the desired level). Adjust thermostat as needed.

7. When removing items, start at the bottom and work up. This will keep food hotter and eliminate spillage onto lower items.

CALIBRATION PROCEDURES

THERMOMETER CALIBRATION
Place an oven thermometer in the center of the cabinet. Turn the heater on; turn the thermostat to maximum setting and wit approximately 45 minutes. Open the door and check the inside thermometer temperature.
If recalibration is required, pry the plastic cover off the dial body, and with a small flat blade screwdriver, insert it into the pointer as shown. Carefully turn the pointer with your finger to the correct setting. Be careful not to bend the pointer, as it is very fragile.

THERMOSTAT CALIBRATION
If additional heat range is desired, unplug the unit, remove the black thermostat knob, insert a small straight blade screwdriver into the opening and turn the limit control set screw counterclockwise one full turn (see diagram).
Replace the thermostat knob and turn it clockwise to reach the new maximum temperature.
Repeat the procedure until the desired temperature is reached. Each 1/4 turn of the calibration set screw will raise the element heating capacity by 25°F to 35°F degrees.
If a reduction of heat is desired, turn limit control set screw clockwise one full turn. Hold the door open allowing the cabinet to cool until the inside temperature is below the temperature desired. Close the door and allow the unit to rise to the new maximum temperature.
Repeat procedure until desired temperature is reached.

THERMOMETER CALIBRATION

THERMOSTAT CALIBRATION

FOOD HOLDING GUIDE

CAUTION: SAFE FOOD HOLDING PRACTICES RECOMMENDED
Cooking food to a safe temperature, and holding it at a temperature of at least 140°F is critical in the prevention of foodborne illness. Hold only cooked, hot food at 140°F or higher. This cabinet is not intended to cook or reheat food. Food must be at an appropriate temperature before being placed into the cabinet.

NOTE: Times and temperatures observed in a test kitchen environment. Times and temperatures may vary, depending on initial food quality, initial cooked temperature and  user expectations of acceptable food quality.

PRODUCT| SET TEMPERATURE (°F /°C)| MAXIMUM TIME
(MINUTES)
---|---|---
Bacon, Canadian| 180°F / 82°C| 30
Bacon, Crisp (uncovered)| 180°F / 82°C| 30
Baked Potato| 180°F / 82°C| 60
Biscuits| 170°F / 77°C| 60
Casseroles| 175°F / 79°C| 90
Chops, Sliced Meats| 160°F / 71°C| 60
Chicken, Fried (uncovered)| 170°F / 77°C| 30
Chicken, Boneless Breasts| 175°F / 79°C| 60
Chicken Nuggets, Deep Fried (uncovered)| 190°F / 88°C| 25
Chicken, Pre-Cooked Grilled Boneless Patties| 150°F / 66°C| 90
Coffee Cakes (uncovered)| 170°F / 77°C| 60
Cookies (uncovered)| 175°F / 79°C| 90
Crab Legs| 160°F / 71°C| 45
Croissants| 170°F / 77°C| 45
Eggs| 160°F / 71°C| 45
Fish, Deep-Fried (uncovered)| 170°F / 77°C| 30
Fish, Baked| 155°F / 68°C| 45
Fish, Broiled| 155°F / 68°C| 45
French Toast| 165°F / 74°C| 60
Gravies / Sauces| 170°F / 77°C| 45
Hamburgers / Ground Meat Patties| 180°F / 82°C| 45
Hot Dogs| 180°F / 82°C| 90
Muffins| 170°F / 77°C| 60
Omelets| 160°F / 71°C| 30
Pancakes| 180°F / 82°C| 30
Pasta| 175°F / 79°C| 60
Pastries| 165°F / 74°C| 30
Pizza (uncovered)| 180°F / 82°C| 15
Pizza (boxed)| 180°F / 82°C| 60
Poppers, Deep Fried (uncovered)| 190°F / 88°C| 25
Poultry, Whole, bone-in| 175°F / 79°C| 60
Poultry, Cut-up, bone-in| 175°F / 79°C| 60
Ribs| 175°F / 79°C| 90
Rice| 175°F / 79°C| 30
Roasts / Bone-in Meats| 165°F / 74°C| 90
Sausage| 180°F / 82°C| 90
Shrimp / Shellfish| 150°F / 66°C| 60
Soups (broth)| 185°F / 85°C| 90
Tortillas (soft)| 180°F / 82°C| 60
Vegetables| 175°F / 79°C| 45

DAILY CLEANING PROCEDURES

CAUTION: ELECTRIC SHOCK HAZARD
Disconnect the appliance from the electric power before cleaning.
CAUTION: HOT SURFACE
Exposed surfaces can be hot to the touch and may cause burns. Allow the appliance to cool before cleaning.
CAUTION: Beware of sharp edges with sheet metal during cleaning process.
CAUTION: Do not use steel wool pads as they will result in rusting from the ferrous metal in the pads.

1. Clean cabinet regularly, using the following procedure:

2. Allow the cabinet to cool completely.

3. The entire heating unit can be lifted out of the cabinet prior to cleaning. Unplug the heating unit and wrap the cord around the handle. Grasp the heater cord/handle with one hand and the rear of the heater unit with the other. Lift the heater up and then out.

4. Racks or shelves are easily removed without tools for cleaning. Simply lift up and pull out. The tray slides may be hand-washed or run through an automatic dishwasher.

5. Vinyl trim should be washed with a chlorine-free detergent and water. Rinse thoroughly with clear water and allow to dry. Never use abrasive cleaners, waxes, car polish, or substances containing strong aromatic solvents or alcohol. Use of direct steam/hot water cleaning at temperatures above 190°F (88°C) may result in bubbling or loosening of vinyl adhesive.

6. To clean stainless steel surfaces use only cleansers, detergents, degreasers, or sanitizers that are certified to be “chloride-free” and “phosphate-free”. DO NOT exceed recommended concentrations or mixing ratios. After cleaning and sanitizing, rinse all exposed surfaces thoroughly with large amounts of clear water. Wipe off any standing liquid or residue from all horizontal surfaces, in corners, or near edges.

7. Wipe dry with a clean soft cloth.

8. Replace the heating unit.

CAUTION:
Cleansers, detergents, degreasers, sanitizers, or bleaching agents that contain chlorides or phosphates will cause permanent damage to stainless steel products. The damage appears as pits, eruptions, voids, small holes, cracks, severe discoloration, or dulling of the metal finish. Water with high chloride content can also damage stainless steel. If unsure of your water quality, we recommend you have it tested.
Use of cleaning agents that are not recommended for stainless steel may cause permanent damage to the cabinet.
THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR, AND IS NOT COVERED BY THE WARRANTY.

RECOMMENDED TIPS FOR CLEANING STAINLESS STEEL

rinse with clear water and wipe dry
Smears/fingerprints| As Needed|  Stainless steel cleaner or similar
products| Rub with a cloth as directed on the package. Rub in direction of stainless steel grain. Do not use it on vinyl trim.
Stubborn spots & stains| Daily
As Needed| Any chloride-free or phosphate-free
cleaner| Apply with a damp sponge or cloth. Rub in direction of stainless steel grain. Rinse thoroughly.
Do not use vinyl trim.
Hard water spots| Daily
As Needed| Vinegar| Swab with a cloth. Rise with water & wipe dry.

MAINTENANCE

CAUTION:
Do not move the cabinet unless the door is securely closed. Serious damage to hinges and doors may result if bumped into tables, walls, or other equipment when the doors are open.

CASTERS
Some cabinets may have caster bearings that are equipped with Zerk grease fittings so that they may be easily lubricated with a grease gun. Lubricate bearings at least once every six months. Lubrication will be required more often if the cabinet is cleaned with hot water or steam cleaning system. Casters with special sealed bearings are recommended for frequent cart wash or steam cleaning systems.

LATCHES & HINGES
Make sure all joints remain sealed and door latches do not stick. If necessary, use WD-40, silicone spray, graphite or other commercial lubricants for aluminum products, to keep door latches & hinges from sticking. Do not use oil.

FOR CABINETS WITH PERIMETER BUMPERS
Vinyl that has been dislodged from the channel due to severe bumping or scraping can be pried back into place with a common screwdriver.

REPLACEMENT PARTS & WIRING DIAGRAMS

FH90 HEATER COMPONENTS 120V, 1650W, 13.7A

CAUTION: Use only (OEM) original equipment manufacturer replacement parts. Using unauthorized parts may cause serious injury or damage to the cabinet.
Replacement parts should be installed by a qualified service technician.
Contact Carter-Hoffmann with your model and serial number for replacement parts.
Call: 800-323-9793 or email:
technicalservice@carter-hoffmann.com

FH90 HEATER COMPONENTS 208V, 2048W, 9.8A

FH90 HEATER COMPONENTS 230V, 2507W, 10.9A

CAUTION: Use only (OEM) original equipment manufacturer replacement parts. Using unauthorized parts may cause serious injury or damage to the cabinet.
Replacement parts should be installed by a qualified service technician.
Contact Carter-Hoffmann with your model and serial number for replacement parts.
Call: 800-323-9793 or email:
TechnicalService@Carter-Hoffmann.com

WARRANTY

Carter-Hoffmann Warranty:
Carter-Hoffmann (“CARTER-HOFFMANN”) warrants to the initial purchaser of its standard Carter Line Products that CARTER-HOFFMANN will, at its option, repair or  replace, during the warranty period set forth below, any part of such products made necessary due to a defect in material or workmanship which is present when the product leaves its factory and which manifests itself during the warranty period under normal use and service.
This warranty applies only to original equipment owned and possessed by the initial purchaser and the warranty period begins on the date of original shipment from the CARTER-HOFFMANN factory and extends as follows: to component parts and labor for 12 months; to refrigeration compressor unit for one year (limited to replacement only – not to include labor for removal, repair or replacement).  Repair or replacements under this warranty will be performed, unless otherwise authorized in writing by CARTER-HOFFMANN, at its factory. All parts or components to be repaired or replaced under this warranty are to be shipped prepaid to CARTER-HOFFMANN, with reimbursement credit for such part or component to be given if found by CARTER-HOFFMANN to be defective.
CARTER-HOFFMANN neither makes nor assumes and does not authorize any other person to make or assume any obligation or liability in connection with its products other than that covered in this warranty.
This warranty applies only within the continental United States and Canada.
In Alaska and Hawaii, this warranty applies only to and is limited to the supply of replacement parts.

Warranty Exclusions and Limitations:
Any implied warranty of merchantability or fitness for a particular purpose is hereby specifically disclaimed by CARTER-HOFFMANN. There are no warranties, expressed or implied, which extend be- yond the description on the face hereof. This warranty does not cover and CARTER-HOFFMANN shall not under any circumstances be liable for any incidental, consequential or other damages (such as injury to persons or property, loss of time, inconvenience, loss of business or profits, or other matters not specifically covered) arising in connection with the use of, inability to use, or failure of these products.

Specifications are subject to change through product improvement and innovation.

Carter-Hoffmann
1551 McCormick Ave.
Mundelein, Illinois, 60060 USA
Phone: 847-362-5500 Toll free: 800-323-9793 Fax: 847-367-8981
Sales and Marketing E-mail: sales@carter-hoffmann.com
Service E-mail: technicalservice@carter-hoffmann.com
Company Website: www.carter-hoffmann.com

References

• Hoffmann
• Home - Carter-Hoffmann

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