IP-INTEGRA TECHNOLOGIES VoIP App User Manual
- June 9, 2024
- IP-INTEGRA TECHNOLOGIES
Table of Contents
IP-INTEGRA TECHNOLOGIES VoIP App
Introduction
This user manual will explain how to operate the Integra VoIP application on
Android OS devices. We will in detail describe the procedures of activating
the application and setting it up with the account as well as making and
answering a call, giving door access (opening a door), and also explain the
call logs.
Setting up the application
After the correct information is entered into our SIP Server by your IT Manager, you should receive the Welcome mail to the address you provided. It should contain a .pdf file along with the following information:
PICTURES 1 & 2 SHOWING THE INFORMATION RECEIVED IN THE WELCOME MAIL
Step 1: Installing the application
-
Option 1
Open the PDF file provided in the Welcome mail.
Depending on the operating system of your mobile device (Android or iOS), click on one of the first two QR Codes. You will be taken to a Google Play Store or Apple AppStore from where you can install the INTEGRA VoIP Application. -
Option 2
Open the Google Play Store or Apple App Store on your mobile device. Search for the ‘Integra VoIP’ application and install it.
Step 2: Setting up the application
After the successful installation, run the application. In the bottom right, click on Settings.
-
Option 1
Click QR Scanner. Depending on the operating system of your mobile device (Android or iOS), scan one of the two QR Codes on the bottom of the PDF file you received in the Welcome mail. -
Option 2
Open the PDF file on your mobile phone. Scan one of the two QR Codes on the bottom of the PDF file you received in the Welcome mail, depending on the operating system of your mobile device (Android or iOS). -
Option 3
Click on Create Account button shown in the picture 5.Carefully fill out required fields with the information you received in the Welcome mail. Confirm it by clicking on white check sign in the top right corner.
- Option 4
Click on QR Scanner. Ask your IT Manager to display you your QR Code and scan it.
If you carefully followed any single option from each of the steps, your application will be connected and ready to make and receive calls.
Navigation bar
Navigation bar is located at the bottom of the screen.
Buttons present are Contacts, Intercoms, Keypad , Recents and
Settings.
Welcome screen / Keypad
After opening Integra VoIP application, following screen is displayed. User is able to make a call by entering an extension number and pressing either Audio or Video button, respective to which call they want to make.
If users encounter the screen shown in the picture bellow, it means that the Administrator has disabled keypad for this device. However, the calls can still be made and received through either Contacts or Intercoms tab.
Contacts
Tapping on Contacts tab will provide a list of contacts. Search bar is located above the list, and on the right side of Contact names are buttons for making an audio or a video call.
Registered and available contacts will have a green dot near their icon while the unregistered ones will have red dot.
Intercoms
Intercoms tab shows available intercom devices. Tapping on Intercom device in the list will dial that device, while long pressing will trigger a relay and open a door. Opening a door successfully will give a confirmation mesage.
Recents
User can access the history of incoming, outgoing or missed calls by clicking on Recents tab.
More information is available by clicking on the Info icon on the log.
Building administrator is able to send a message/notification to tenants
through a SIP server. These messages can be found under Messages tab in
Recents.
Settings
Under Settings, users are able to change the application language.
Account settings have been desribed in Section 1 of this document – Setting up
the application.
Account Status & DND
Account status have two options – Available and DND or Do not disturb.
Application by default has Available status. DND feature, when enabled, will
ignore all incoming traffic in the application.
To enable it, go to the Keypad screen and tap the circle icon in the top right
corner. Green circle indicates that the application has available status,
while orange indicates that DND is enabled.
ANDROID TIPS
Android manufacturers often prefer battery life over proper functionality of
users apps. Here we will give users a few tips on how to improve on this.
Removing battery optimization restrictions:
Keep application open
Freund Elektronik A/S, in cooperation with our sister company Freund
Elektronika D.O.O. Sarajevo, is developing an IP-Based Intercoms, Audio
Systems, Access Control and Smart Home solutions.
As a developer, manufacturer, and reseller, we have been self-improving and
perfecting ourselves for over 30 years.
In the industry, we negotiate the most advanced and innovative solutions
regarding the building communication. Our daily focus is on the development
and user friendliness of our high quality and pleasantly designed products.
As a developer and manufacturer of our own IP-INTEGRA system, we have made a
top-of-the-line products for Door Telephony, Public Audio, and Access Control
solution.
Our development department, together with our partners, has created elegant
and robust door phones, SIP-Centrals, Terminals, IP-Speakers, ACC Controllers,
and applications with intelligent features using the most advanced
technologies when available, and creating new technologies when they are not
while keeping it simple for our customers.
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza |
Bosnia and Herzegovina www.ip-integra.com | info
@ip-integra.com
References
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