Curtis G3 Digital Sweet Tea Brewing System with Rotating Brew Basket User Manual

June 9, 2024
Curtis

G3 Digital Sweet Tea Brewing System with Rotating Brew Basket

USER GUIDE
G3 Digital Sweet Tea Brewing System with Rotating Brew Basket

øøøøøøøø ‘$345#
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READ AND SAVE THESE INSTRUCTIONS
NOTICE TO INSTALLER: Please leave this booklet with the machine.

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CONTENTS

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Contact Information
Wilbur Curtis Co., Inc. 6913 Acco Street | Montebello, CA 90640 US Phone: 323-837-2300 | Toll Free: 800-421-6150 Email: csrassistance@wilburcurtis.com | Web: www.wilburcurtis.com
‘PSUIFMBUFTUTQFDJmDBUJPOTBOEJOGPSNBUJPOHPUPXXXXJMCVSDVSUJTDPN 5PMM’SFF].POEBZ’SJEBZA.M. – 4:00 P.M. PT Email: techsupport@wilburcurtis.com
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UIFQSPEVDUTJMMVTUSBUFEQIPUPHSBQIFEJOUIJTHVJEFNBZWBSZTMJHIUMZGSPNUIFBDUVBMQSPEVDU

345#
$0/5&/54-*45ø

113018B

KEY FEATURES/SPECIFICATIONS/SYSTEM REQUIREMENTS

FS14

Key Features
· (%JHJUBM$POUSPM.PEVMFo1SPWJEFTQSFDJTFDPOUSPMGPSHPVSNFUmOFUVOJOHXJUIQVMTFCSFXJOH
EFMBZ
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· (&OIBODFE5FB’MBWPSBOE$MBSJUZo8JUIEJHJUBMBDDVSBDZ
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· i’BTU#SFXw0QUJPOo1SPHSBNTFMFDUBCMF4IPSUFOTCSFXUJNFCZBMMPXJOHDPODFOUSBUFBOEEJMVUJPODZDMFTUP SVOBUUIFTBNFUJNF
· *OUVJUJWF4DSPMM5ISPVHI1SFDJTJPO1SPHSBNNJOHo-BSHF
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MODEL #

DESCRIPTION

RSTB

Sweet Tea Brewing System with Rotating Brew Basket

RSTBA10000-001

Sweet Tea Brewing System with Rotating Brew Basket, Two Batch

RSTB3

Sweet Tea Brewing System with Rotating Brew Basket, Export

PHASE VOLTS AMPS HEATING CONFIG WIRE

1 PH 120 V 13.8 A

1 X 1600 W

2W + G

1 PH 120 V 13.8 A

1 X 1600 W

2W + G

1 PH 230 V 12.4 A

1 X 2500 W

2W + G

WATTS 1650 W 1650 W 2842 W

HERTZ 50/60 Hz 50/60 Hz 50/60 Hz

CAPACITY
12.0 gal/hr [45.4 l/hr] 12.0 gal/hr [45.4 l/hr] 15.0 gal/hr [56.8 l/hr]

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MODEL #

HEIGHT

RSTB RSTBA10000-001 RSTB3

34.20″ [86.9 cm]

WIDTH
13.16″ [33.4 cm]

DEPTH
22.96″ [58.3 cm]

SHIP WEIGHT
41.0 lbs [18.6 kg]

SHIP CUBE
9.14 cu. ft. [0.26 m3]

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WATER CONNECTOR WATER PRESSURE MIN. FLOW RATE

µÁDUH

20 – 90 psi [138 – 620 kPa]

1.0 gpm [3.8 lpm]

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IMPORTANT SAFEGUARDS

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Symbols
This is the safety alert symbol. It is used to alert you to potential physical injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER – Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING – Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION – Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE – Indicates a situation which, if not avoided, could result in property damage. IMPORTANT – Provides information and tips for proper operation. SANITATION REQUIREMENTS

WARNING – 5IJTQSPEVDUDBOFYQPTFZPVUPDIFNJDBMTJODMVEJOH”DSZMBNJEFBOE#JTQIFOPM”

1″

which are known to the State of California to cause cancer and birth defects or other reproductive harm. ‘PSNPSFJOGPSNBUJPOWJTJUXXX18BSOJOHTDBHPW
Important Safeguards/Conventions
WARNING:
· Make sure that this appliance is installed and grounded according to the INSTALLATION /4536$50/4CZRVBMJmFEQFSTPOOFMCFGPSFBUUFNQUJOHUPVTFJU’BJMVSFUPGPMMPXUIF/45″–“50/ INSTRUCTIONS could result in personal injury or void the warranty.
· This appliance is designed for commercial use. Any service other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician.
· 5PSFEVDFUIFSJTLPGmSFPSFMFDUSJDTIPDL
%0/05PQFOUIFTFSWJDFQBOFMT5IFSFBSFOPVTFS serviceable parts inside.
· Keep hands, arms and other items away from hot surfaces of the unit during operation.
· Clean the appliance and any dispensers completelyCFGPSFVTJOHUIFNGPSUIFmSTUUJNFBDDPSEJOHUP the CLEANING INSTRUCTIONS. Clean them regularly as instructed in the CLEANING INSTRUCTIONS.
· Use this appliance only for its intended use, brewing/dispensing hot and/or cold beverages/water.
· This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
· Avoid spillage onto the power (mains) connector.

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IMPORTANT SAFEGUARDS

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CE Requirements
· This appliance must be installed in locations where it can be overseen by trained personnel.
· ‘PSQSPQFSPQFSBUJPO
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· This appliance is not suitable for outdoor use.
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· “OFMFDUSJDJBONVTUQSPWJEFFMFDUSJDBMTFSWJDFBTTQFDJmFEJODPOGPSNBODFXJUIBMMMPDBMBOEOBUJPOBMDPEFT ‘PSTBGFVTF
BOBMMQPMFEJTDPOOFDUJPONVTUCFJODPSQPSBUFEJOUPUIFmYFEXJSJOHJOBDDPSEBODFXJUIUIF XJSJOHSVMFTPVUMJOFEJODMBVTFPG*&$GPSNFFUJOHUIFNJOJNVNFMFDUSJDBMTBGFUZPGUIJTTUBOEBSE
· This appliance must not be cleaned by water jet.
· 5IJTBQQMJBODFDBOCFVTFECZQFSTPOTBHFEGSPNZFBSTBOEBCPWFJGUIFZIBWFCFFOHJWFOTVQFSWJTJPOPS instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
· ,FFQUIFBQQMJBODFBOEJUTDPSEPVUPGSFBDIPGDIJMESFOBHFEMFTTUIBOZFBST
· “QQMJBODFTDBOCFVTFECZQFSTPOTZFBSTBOEBCPWFXJUISFEVDFEQIZTJDBM
TFOTPSZPSNFOUBMDBQBCJMJUJFT or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
· $IJMESFOVOEFSUIFBHFPGZFBSTTIPVMECFTVQFSWJTFEUPFOTVSFUIFZEPOPUQMBZXJUIUIFBQQMJBODF
· If the power cord is ever damaged, it must be replaced by the manufacturer or authorized service personnel with a special cord available from the manufacturer or its authorized service personnel in order to avoid a hazard.
· Machine must not be immersed for cleaning.
· $MFBOJOHBOEVTFSNBJOUFOBODFTIBMMOPUCFNBEFCZDIJMESFOVOMFTTUIFZBSFPMEFSUIBOZFBSTBOE supervised.
· This appliance is intended to be used in household and similar applications such as:
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­ bed and breakfast type environments.
· This appliance not intended to be used in applications such as:
­ farm houses
· Access to the service areas permitted by Authorized Service personnel only.
· 5IF”8FJHIUFETPVOEQSFTTVSFMFWFMJTCFMPXE#”

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INSTALLATION INSTRUCTIONS

II2

WARNING:OTUBMMBUJPOJTUPCFQFSGPSNFEPOMZCZBRVBMJmFEJOTUBMMFS
WARNING: Improper electrical connection may result in an electric shock hazard or damage the unit. This appliance must be properly grounded. NOTICE: DO NOT connect this appliance to a hot water supply. The water inlet valve is not rated for hot water. Do not exceed the maximum water pressure stated in the SPECIFICATIONS section.
IMPORTANT: Observe all governing codes and ordinances.
Installation Instructions
Installation Requirements · A secure surface capable of supporting the weight of the appliance.
· For units without an attached cord set attached or dual voltage units set up for use with 220 – 240 Volts: “QQSPQSJBUFMZTJ[FE
6-MJTUFE
HSPVOEJOHUZQFQPXFSDBCMFUPNFFUUIFFMFDUSJDBMTQFDJmDBUJPOTGPSUIF BQQMJBODF
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DPOTVMUBRVBMJmFEJOTUBMMFSGUIF appliance will be hard wired to a junction box, the power cable must be long enough so that the unit can be moved for cleaning underneath.
· “HSPVOEFEFMFDUSJDBMDPOOFDUJPOUPBOFMFDUSJDBMDJSDVJUUIBUNFFUTUIFFMFDUSJDBMTQFDJmDBUJPOTPGUIF appliance (see SPECIFICATIONS). The circuit must be protected by the appropriate sized circuit breaker. If you are not certain that the existing circuit meets the requirements for your unit, consult a licensed electrician.
· “XBUFSmMUSBUJPOTZTUFNJTSFRVJSFEUPNBJOUBJOUSPVCMFGSFFPQFSBUJPO8JMCVS$VSUJT$P
ODSFDPNNFOETB 8JMCVS$VSUJTBQQSPWFEXBUFSmMUFS4FFUIF$VSUJT&RVJQNFOU$BUBMPHGPSBGVMMMJOFPG8JMCVS$VSUJTBQQSPWFE XBUFSmMUFST
· 1PUBCMFXBUFSTVQQMZMJOFDPOOFDUJPOGSPNUIFXBUFSmMUFSDBQBCMFPGTVQQMZJOHUIFNJOJNVNnPXSBUFSFRVJSFE CZUIFTQFDJmDBUJPOT5IFXBUFSTVQQMZMJOFNVTUCFBCMFUPDPOOFDUUPUIFnBSFmUUJOHPOUIFCBDLPGUIF VOJU4FFUIFSPECIFICATIONS section for the correct size. The water line should also be capable of being controlled by a shut off valve. Do not connect the water line to a saddle valve or needle valve.
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1 A quick disconnect or additional coiled tubing (at least two times the depth of the appliance) is required so that it can be moved for cleaning underneath.
2 5IJTFRVJQNFOUJTUPCFJOTUBMMFEXJUIBEFRVBUFCBDLnPXQSPUFDUJPOUPDPNQMZXJUIBQQMJDBCMF federal, state and local codes.
8BUFSQJQFDPOOFDUJPOTBOEmYUVSFTEJSFDUMZDPOOFDUFEUPBQPUBCMFXBUFSTVQQMZTIBMMCFTJ[FE
installed and maintained in accordance with federal, state and local codes.

5IFOUFSOBUJPOBM1MVNCJOH$PEFPGUIFOUFSOBUJPOBM$PEF$PVODJMBOEUIF’PPEBOE%SVH”ENJOJTUSBUJPO ‘%”
‘PPE$PEFNBOVBM
EJSFDUUIBUUIJTFRVJQNFOUNVTUCFJOTUBMMFEXJUIBEFRVBUFCBDLnPX QSFWFOUJPOJODPNQMJBODFXJUIGFEFSBM
TUBUFBOEMPDBMDPEFT’PSVOJUTJOTUBMMFEPVUTJEFPGUIF64″
make sure that the installation is in compliance with the applicable plumbing/sanitation code for your area.

3&8&34=41&$”-5:%41&/4&34(&/&3*$

/45″–“50//4536$50/4

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INSTALLATION INSTRUCTIONS
Installation
Leveling
WARNING: Use the leveling legs to level the brewer only. Do not use them to adjust brewer height. Do not extend them higher than necessary.
1 Position the brewer on the countertop. Level it left to right and front to back by turning the bottom of the legs.
Connect the Water Supply 2 Flush the water supply line prior to installation to
QVSHFBJSBOEEFCSJTGSPNUIFXBUFSmMUFSBOEUVCJOH
3 $POOFDUUIFXBUFSTVQQMZMJOFUPUIFnBSFmUUJOHPO the back of the brewer. Leave the water supply valve closed until the power is connected.
Connect the Brewer Wiring Brewers With a Power Connector Mounted on the Back 4 Connect a C20 IEC power cord (not supplied)
compatible with the electrical outlet installed in the GBDJMJUZBOEUIBUNFFUTTQFDJmDBUJPOT

Brewers With a Strain Relief Mounted on the Back
5 Remove the front panel.
6 Loosen the strain relief on the back of the brewer.
7 On dual voltage units being operated at 220-240 Volts (nominal) disconnect the existing power cable from the terminal block and remove. Disconnect and cap the jumper wire between the “C” and “N” terminals on the terminal block.
8 Feed the 220-240 Volt power cable into the brewer. The brewer may be wired for connection directly to a junction box or (if local ordinances permit) for use with a power plug that connects to an electrical outlet meeting the brewer SPECIFICATIONS.
9 Connect the wires on the power cable to the terminal block inside the brewer.
10 Tighten the strain relief and replace the front panel.
DECANTER/DISPENSER BREWERS, INSTALLATION INSTRUCTIONS

Front panel

Style varies
Terminal block

II8
or
081519C

INSTALLATION INSTRUCTIONS
Connect the Brewer Wiring (cont.) 11 If the power cord will be connected directly to the
junction box, connect the power cable wires to the terminals in the junction box. See the ELECTRICAL SCHEMATIC for the power supply requirements.
WARNING: Turn off power to the junction box at the circuit breaker panel before connecting the power cable to the brewer. Lock out and tag the circuit breaker.
Brewers That Come With A Cord Attached
12 If not already installed, install the appropriate type of power plug for your locality. Consult local electrical codes to determine the approved type of power plug for your region.

II8
Power cable from brewer

Connect the Bag-in-Box (BIB) Sweetener Units Equipped for Brewing Sweet Tea Only
13 Connect two bag-in-box (BIB) sweeteners to the brewer sweetener supply hoses as instructed in the OPERATING INSTRUCTIONS section. Connecting two bags allows the brewer to continue operating if one bag runs out. The length of the tubing from the transfer valve to each bag-in-box connector is should be 1 ft. (30.5 cm) to 3 ft. (91.4 cm). The total length of tubing from each bag-in-box connector to the brewer can be up to 6 ft. (183 cm) under optimal conditions.
Power Up the Brewer
14 Turn on the water supply valve.
15 On units with a power plug, connect it to the appropriate electrical outlet.
WARNING: Connect the power cord only to the appropriate type and size electrical outlet. If it is not compatible, either have the cord replaced or have the electrical outlet upgraded by a licensed electrician. Do not use an extension cord. Do not use a power cord/plug that is damaged.
DECANTER/DISPENSER BREWERS, INSTALLATION INSTRUCTIONS

081519C

INSTALLATION INSTRUCTIONS

II8

Power Up the Brewer (cont.)
16 Make sure that the circuit breaker supplying power to the unit is on.
17 Turn the toggle switch on the back of the brewer to the 0/QPTJUJPO5IFXBUFSUBOLXJMMTUBSUUPmMM8IJMFUIF UBOLJTmMMJOH
JOTQFDUUIFXBUFSTVQQMZMJOFGPSMFBLT
18 When the water in the tank rises to the correct level, the heating elements will turn on automatically. Depending on the incoming water temperature and the electrical TQFDJmDBUJPOT
UIFXBUFSUBOLUZQJDBMMZSFRVJSFTUP minutes to reach the factory set operating temperature. When the water has heated, Ready to brew will be displayed on the LCD screen.
IMPORTANT: When operating the brewer at higher elevations, reduce the factory set operating temperature (204°F/96°C) by 2°F/1°C for each 1000 ft. (300 m) of elevation above 2000 ft. (600 m). See PROGRAMMING GUIDE.
19 Perform a brew cycle of a least 12 oz. (350 ml) to purge any remaining air from the system. See OPERATING INSTRUCTIONS. During the initial brew cycle and XIFOFWFSUIFmMUFSJTSFQMBDFE
ZPVNBZIFBSUIF TPVOETPGBJSCFJOHQVSHFEGSPNUIFmMUFS
UVCJOHBOE water tank.
20 *GUIFVOJUJTFRVJQQFEXJUIBIPUXBUFSGBVDFU
mMMB coffee cup with hot water to purge air from the hot water line.

DECANTER/DISPENSER BREWERS, INSTALLATION INSTRUCTIONS

081519C

OPERATING INSTRUCTIONS

OI9

Brewing Instructions
WARNING – TO AVOID SCALDING, AVOID SPLASHING. Keep body parts clear of the brewer during brewing. Do not remove the brew basket while “Brewing” appears on the display. WARNING – DO NOT refrigerate unused tea overnight for later consumption.
The G3 Tea Brewer is factory preset for optimal performance.

TEA DISPENSER

1 The brewer should be ON. $POmSNUIJTBUUIFSFBSUPHHMF switch. “Ready to brew”
should be on the display.

2 Remove/open the lid from an empty tea dispenser and position it on the brew deck. Center it under the brew basket.

3 *OTFSUBDMFBOQBQFSmMUFSJOUP the brew basket.

4 Fill with the proper amount of leaf tea. Level the tea in the mMUFS

5 4MJEFUIFmMMFECSFXCBTLFU into the brew rails under the control panel. Slide it all the way back until it stops. Rotate the brew basket to EJSFDUUIFnPXJOUPUIFMFGUPS right tea container.

6 Press the brew button. Brewing will begin immediately.

The brewer will brew coffee or tea based on the settings programmed into the universal control module (UCM). To change the settings, see the PROGRAMMING GUIDE.

G3 ROTATING TEA BREWERS, OPERATING INSTRUCTIONS

082216NC

OPERATING INSTRUCTIONS
Sweetener Bag-in-Box BIB Replacement/Connection Instructions
The sweet tea mixing system is designed to provide continuous operation, provided that two BIBs are always connected. When one BIB becomes empty, the system automatically switches over to the other one. Replace empty BIBs immediately to assure continuous operation.

OI14

Pull plunger out before removal

1 Release the quick connect/ disconnect connector (QCD) by pulling up on the hose and cap assembly on the opposite side. The plunger will pop up in the center of the QCD.

2 Slide the QCD sideways off of the BIB spout.

3 Place the new BIB container on the rack and remove the cardboard spout cover.

4 Pull off the shipping cap that covers the spout on the bag.

5 Place the QCD next to the spout, then slide sideways until it stops.

6 Push in on the QCD plunger until it snaps into place.

The brewer will prime the new bag and begin to use the contents when the other bag runs out of sweetener. If the hoses are empty (for example on new units), place a container under the brew basket and press the PRIME button until sweetener comes out of the spout.

SWEETENER REPLACEMENT/CONNECTION, OPERATING INSTRUCTIONS

100117A

CLEANING INSTRUCTIONS

CI1

WARNING: HOT SURFACES – To avoid injury, allow the brewer and dispenser(s) to cool before cleaning. NOTICE – Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives. 5IFTFQSPEVDUTQSPNPUFDPSSPTJPOBOEXJMMEBNBHFUIFmOJTIFT USE OF THESE PRODUCTS WILL VOID THE WARRANTY.
Cleaning The Brewer – Daily
WARNING: DO NOT immerse the brewer in water or any other liquid.
The brewer should be OFF.5VSOUIFCSFXFSPGGCZnJQQJOHUIFSFBSUPHHMFTXJUDIUPUIF0”QPTJUJPO 1 Remove the dispenser(s). Wipe exterior brewer surfaces with a damp cloth to remove spills and debris. 2 Remove the brew basket(s) and clean them in a mild detergent solution. Use a soft bristled brush for hard to
clean areas. Rinse with clean water, then dry. 3 Wipe the spray head area with a cloth soaked in a mild detergent solution. Rinse with a cloth soaked with
clean water removing any residual detergent. Use a clean, soft cloth to dry. 4 Dump out the drip tray(s) (if applicable). Rinse with clean water, then dry with a soft, clean cloth.
Cleaning The Brewer – Weekly
The brewer should be OFF.5VSOUIFCSFXFSPGGCZnJQQJOHUIFSFBSUPHHMFTXJUDIUPUIF0”QPTJUJPO 1 Remove the spray head(s), unscrewing counterclockwise from the dome plate. 2 Thoroughly clean and rinse the dome plate area. 3 Clean the brew basket rails with a brush soaked with a mild detergent solution. Rinse the area with a cloth
soaked with clean water, removing any residual detergent. 4 Dry the area with a soft, clean cloth. 5 Reattach the spray head(s).

BREWERS – GENERIC, CLEANING INSTRUCTIONS

080416B

CLEANING INSTRUCTIONS

CI8

Sweet Tea Mixing System Cleaning and Sanitizing (Weekly)
Use a concentrated sanitizing-cleaning solution to simplify the cleaning procedure. This procedure requires a TPMVUJPOPGXBSNXBUFSBOEBHSBOVMBUFE
DPODFOUSBUFETBOJUJ[FSDMFBOFS
EJMVUFEBTTQFDJmFECZUIFNBOVGBDUVSFS JOBPOFHBMMPOCVDLFUPGDMFBOXBSNXBUFS NBYJNVN’

3FNPWFCPUIRVJDLDPOOFDUEJTDPOOFDU 2$%
DPOOFDUPSTGSPNUIFTXFFUFOFSCBHJOCPY ##
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1VMMUIFDBQTPGGPGUIF2$%TBOEJNNFSTFUIFN in the container containing the sanitizing-cleaning solution.
3 1MBDFBMBSHF
FNQUZDPOUBJOFSPOUIFCSFXEFDL
CFMPXUIFTQSBZIFBE
4 1SFTTUIF13
.&CVUUPOVOUJMTBOJUJ[JOHDMFBOJOH solution is coming out of the spout instead of sweetener.
5 1VTIEPXOPSQVMMVQPOUIFLOPCPOUIFUPQ of the transfer valve until the arrow changes EJSFDUJPO TFFEJBHSBN
1VTIUIF13.&CVUUPO VOUJMUIFSFNBJOJOHTXFFUFOFSIBTCFFOQVSHFE from the hose system.
6 “MMPXUIFCSFXFSUPTJUGPSUIFBNPVOUPGUJNF TQFDJmFECZUIFTBOJUJ[FSDMFBOFSNBOVGBDUVSFS XJUIUIFDMFBOJOHTPMVUJPOJOUIFTXFFUFOFSIPTFT lines.
‘MVTIUIFTZTUFNCZmMMJOHBPOFHBMMPODPOUBJOFS XJUIDMFBO
XBSNXBUFS OPDMFBOJOHTPMVUJPO
1SFTTUIF13
.&CVUUPOVOUJMPOMZDMFBSXBUFS comes out of the system.
8 1VTIEPXOPSQVMMVQPOUIFLOPCPOUIFUPQ of the transfer valve until the arrow changes EJSFDUJPO1VTIUIF13.&CVUUPOBHBJOVOUJMUIF SFNBJOJOHDMFBOFSIBTCFFOnVTIFEPVUPGUIF hose system.
9 3FNPWFUIF2$%TGSPNUIFCVDLFUDPOUBJOJOHUIF hot water and replace the caps. Reconnect the 2$%TUPUIF#
#QSPEVDUCBHT
1SFTTUIF13*.&CVUUPOVOUJMTXFFUFOFSJTDPNJOH out of the dilution spout.
%JTDBSEUIFTPMVUJPOUIBUIBTQPVSFEJOUPUIF DPOUBJOFSPOUIFCSFXEFDL

Dilution spout
Container to catch
used solution

To transfer valve
Sweetener pump

Cap QCD
Mix sanitizercleaner in 1 Gal. of hot water

Sanitizing and Cleaning – Steps 1 to 6

Knob

Transfer valve
Transfer Valve

Sweetener hose assembly

Container to catch
used solution

Hot rinse water

Rinsing – Steps 7 to 11

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CLEANING INSTRUCTIONS

Cleaning the Tea Dispenser (Daily)
The following cleaning process requires a mild solution of dish-washing detergent and warm water, and One-Pro #FWFSBHF&RVJQNFOU$MFBOFS $VSUJT1/8$
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Remove the dispenser from the brewer and remove the MJE3JOTF
Wash8JQFUIFFYUFSJPSTVSGBDFTXJUIBTQPOHFBOE UIFEFUFSHFOUTPMVUJPOUPSFNPWFTQJMMTBOEEFCSJT6TF the detergent solution and a soft bristled brush to wash UIFJOTJEFPGUIFDPOUBJOFS
3 Rinse3JOTFXJUIDMFBO
XBSNXBUFS
4 Sanitize’JMMUIFDPOUBJOFSUPUIFUPQXJUI0OF1SP DMFBOJOHTPMVUJPO
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UIFOESBJO’JMM XJUIXBUFSBOEESBJOBTFDPOEUJNF
Disassemble the faucet – Unscrew the faucet assembly GSPNUIFEJTQFOTFS5IFO
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6 Air Dry – Turn the container upside down and allow to BJSESZ
Faucet, Lid and Drip Tray Wash – Wash the lid, drip tray and faucet parts with the
EFUFSHFOUTPMVUJPO
Rinse – Thoroughly rinse all parts with clean, warm XBUFS
Sanitize – After rinsing, place the faucet parts in One1SPTPMVUJPO
NJYFEBTTQFDJmFEBCPWF
BOEBMMPXUIFN UPTPBLGPSNJOVUFT
Air Dry3FNPWFUIFQBSUTGSPNUIFTBOJUJ[FS
SJOTF UIFNPGGUIPSPVHIMZ
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TEA DISPENSER, CLEANING INSTRUCTIONSø

Handle Bonnet
Seat cup Faucet

WASH

RINSE

SANITIZE

CI6
B

PROGRAMMING GUIDE

To enter programming mode:
With unit OFF, press and hold bottom right BREW button (4). Then press and release ON/OFF button. Continue to hold down BREW button until Enter Code appears.

Actual label appearance varies with model

Enter 4 digit code. (factory default = 1-2-3-4)

PG4
Curtis Entering Programming Mode Enter Code
– – – –

IMPORTANT: All programming functions are performed with the three center buttons.
The symbols below the buttons are: Scroll UP (1)
~ SELECT or ENTER to save new parameter (2) Scroll DOWN (3)
Once you enter programming mode, press or to scroll UP or DOWN through the various functions/features. Press ~ (Select) to make changes to the function/feature displayed. Then press or to scroll through the various available settings. See Programming Options for detailed descriptions.

Program Menus <– Select –>

Programming Options
To exit, press until Exit appears on the display, then press ~.
Tea Recipes – sets the tea recipe. Press ~ to access. Press or to choose from standard-gray, standard-purple, Standard-Amber, TropicalGray, Tropical-Purple, 76/308-Gray or 76/308-Purple. Press ~ to save and exit programming mode.
Tea by Volume – sets the tea brewing volume. After selecting this feature (~), press the BREW button for which the brew volume needs to be changed (SHIFT+BREW selects half batch on some models). Place an empty container under the (empty) brew basket. Press the same BREW button again to start. When the desired volume is reached, press the BREW button BHBJOUPTUPQUIFnPX5IFWPMVNFIBTCFFOTFU1SFTT to display the subsequent menu features.
8$
130(3″../((6%&ø

Tea Recipes <– Select –>
Tea by Volume <– Select –> continued…
B

PROGRAMMING GUIDE
Programming Options (cont.)
Tea by Time – sets the amount of tea brewed according to time. Once accessed (~), press the BREW button for which the brew time needs to be changed (SHIFT+BREW selects half batch on some models). Press or to highlight minutes or seconds. Press ~ to change the setting. The range is 0:00 to 9:59. Once the amount of time is entered, press VOUJMFYJTnBTIJOH
UIFOQSFTT~ to save. Press to display the subsequent menu features.
Tea Dilut. Delay – sets the delay until tea dilution begins. Once accessed (~), press the BREW button for which the dilution delay needs to be changed (SHIFT+BREW selects half batch on some models). Press or to increase or decrease time. The range is 0:30 to 10:00. Press ~ to save. Press to display the subsequent menu features.

PG4
continued Tea by Time <– Select –>
Tea Dilut. Delay <– Select –>

Tea Dilut. Volume – sets the tea dilution volume. Once accessed (~), press the BREW button for which the dilution volume needs to be changed (SHIFT+BREW selects half batch on some models). Place an empty container under the (empty) brew basket. Press the same BREW button a second time to start. When the desired dilution WPMVNFJTSFBDIFE
QSFTTUIF#3&8CVUUPOBHBJOUPTUPQUIFnPX5IFEJMVUJPOWPMVNF has been set. Press to display the subsequent menu features.

Tea Dilut. Volume <– Select –>

Tea Dilut. Time – sets the amount of tea dilution according to time. Once accessed (~), press the BREW button for which the dilution time needs to be changed
(SHIFT+BREW selects half batch on some models). Press or to highlight minutes or seconds. Press ~ to change the setting. The range is 0:00 to 9:59. Once the amount of time is entered, press VOUJMFYJTnBTIJOH
UIFOQSFTT~ to save. Press to display the subsequent menu features.

Tea Dilut. Time <– Select –>

Tea Dilut. Stir – turns the dilution stir feature On and Off. Once accessed (~), press
the BREW button for which stir needs to be turned On or Off (SHIFT-BREW selects half batch on some models). Press or to toggle between On and Off. Press ~ to save. Press to display the subsequent menu features.

Tea Dilut. Stir <– Select –>

Tea Pulse Brew – turns pulse brew On and Off and adjusts the pulse brew settings when set to On. Once accessed (~), press the BREW button for which pulse needs to be turned On or Off (SHIFT+BREW selects half batch on some models). Press ~ to
save. If On is selected, subsequent screens will appear to adjust the Pulse Count, On Time and Off Time. Press or to select the setting for each screen, then press ~ to move to the next screen. Press to display the subsequent menu features.

Tea Pulse Brew <– Select –>

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continued…
B

PROGRAMMING GUIDE
Programming Options (cont.)
Tea Fast Brew – turns fast brew On and Off and adjusts the Delay Time when set to On. Once accessed (~), press the BREW button for which fast brew needs to be turned On or Off (SHIFT+BREW selects half batch on some models). Press or to toggle between On and Off, then ~ to save. If On is selected, the Delay Time screen will appear. Press or to change the setting, then ~ to save. Press to display the subsequent menu features.

PG4
continued
Tea Fast Brew <– Select –>

Tea Half Batch – turns half batch On and Off. Once accessed (~), press or to toggle between On and Off. Press ~ to save. Press to display the subsequent
menu features.

1 Tea Half Batch <– Select –>

Tea Drip-Out – sets the Tea Drip-Out time. Drip-out allows additional time for tea to drain from the brew basket before “Brewing” disappears from the display. Once accessed (~), press the BREW button for which the drip-out feature needs to be changed (SHIFT+BREW selects half batch on some models). Press or to change the drip-out time. The range is Off to 15:00. Press ~ to save. Press to display the subsequent menu features.
Sweetener Time (units equipped for brewing sweet tea only) – adjusts the amount of time sweetener is dispensed when brewing sweet tea. Once accessed (~), press the BREW button for which the sweetener time needs to be changed (SHIFT+BREW selects half batch on some models). Press or to highlight minutes or seconds. Press ~ to change the setting. The range is 0:00 to 9:59. Once the amount of time is entered, press VOUJMFYJTnBTIJOH
UIFOQSFTT~ to save. Press to display the subsequent menu features.

Tea Drip-Out <– Select –>
2 Sweetener Time <– Select –>

Sweetener Delay (units equipped for brewing sweet tea only) – sets the delay until sweetener begins pour. Once accessed (~), press the BREW button for which the
sweetener delay needs to be changed. (SHIFT+BREW selects half batch on some
models). Press or to increase or decrease time. The range is Off to 10:00. Press ~ to save. Press to display the subsequent menu features.

2 Sweetener Delay <– Select –>

Swtnr-Dil Pulse (units equipped for brewing sweet tea only) – turns the Sweetener Dilution Pulse On and Off. Once accessed (~), press the BREW button for which dilution pulse needs to be turned On or Off. Press or to toggle between On and Off. Press ~ to save. Press to display the subsequent menu features.
1 Models TEA/IC-1BATCH, TEA/IC-2BATCH, TEA/IC-3BATCH, TEA/IC- 4BATCH, DUAL- DILUTION, TEA-SWEET, DUAL-SWEET and COMBO only.
2 Models TEA SWEET, DUAL-SWEET and COMBO-SWEET. only.
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2 Swtnr-Dil Pulse <– Select –>
continued…
B

PROGRAMMING GUIDE

PG4

Programming Options (cont.)

continued…

Coffee by Volume (combo units only) – sets coffee brewing volume. Once accessed (~), press the BREW button for which the brew volume needs to be changed (SHIFT+BREW selects half batch on some models). Place an empty container under the (empty) brew basket. Press the same BREW button again to start. When the EFTJSFEWPMVNFJTSFBDIFE
QSFTTUIF#3&8CVUUPOBHBJOUPTUPQUIFnPX5IFWPMVNF has been set. Press to display the subsequent menu features.

3 Coffee by Volume
<– Select –>

Coffee by Time (combo units only) – sets the amount of coffee brewed according to time. Once accessed (~), press the BREW button for which the brew time needs to be
changed (SHIFT+BREW selects half batch on some models). Press or to highlight minutes or seconds. Press ~ to change the setting. The range is 0:00 to 9:59. Once the amount of time is entered, press VOUJMFYJTnBTIJOH
UIFOQSFTT~ to save. Press to display the subsequent menu features.

3 Coffee by Time <– Select –>

Coffee Pre-Infusn (combo units only) – sets the brewer Coffee Pre-Infusion time (Pulse Brew must be Off to access). Pre-Infusion increases control of coffee clarity and extraction. Once accessed (~), press the BREW button for which pre-infusion needs to be changed. Press or to change the setting. The range is Off to 60 seconds. Press ~ to save. Press to display the subsequent menu features.
When Coffee Pre-Infusion is On, Coffee Pulse Brew is disabled.

3 Coffee Pre-Infusn
<– Select –>

Coffee Pulse Brew (combo units only) – selects the Coffee Pulse Brew pattern (PreInfusion must be Off to access). The pulse brew pattern selected “tunes” or changes UIFnBWPSPGUIFDPGGFF0ODFBDDFTTFE ~), press the BREW button for which Pulse Brew needs to be changed. Press or to select the desired setting (see guidelines below for information on various settings). Press ~ to save. Press to display the subsequent menu features.
When Coffee Pulse Brew is on, Pre-Infuson is disabled.

3 Coffee Pulse Brew
<– Select –>
continued…

Setting A B C D
E

Description Starts at beginning of brew cycle. 4 cycles of 10 seconds on and 5 seconds off, then on until end of brew cycle. Starts towards end of brew cycle. 4 cycles of 5 seconds off and 4 cycles of 10 seconds on. Ends when brew cycle ends. Starts at beginning of brew cycle. 5 cycles of 25 seconds on and 10 seconds off, then on until end of brew cycle. Manually set. Starts at beginning of brew cycle. Number of pulses is adjustable from 1 to 20. Pulse on time and off time are both adjustable from 5 to 150 seconds, in 5 second increments. Manually set. Starts at beginning of brew cycle. Number of pulses is adjustable from 1 to 8. Pulse on time and off time are both adjustable from 1 to 150 seconds.

3 Models COMBO, COMBO/IC and COMBO-SWEET only.

continued…

8$
130(3″../((6%&ø

B

PROGRAMMING GUIDE
Pulse Brew Guidelines · Filter pack type coffees typically extract better with the A and B pulse setting. · Decaffeinated coffees typically extract better with the B pulse setting. · High-yield coffees typically extract better with the C pulse setting. Of course,
BOZPGUIF”

PS$TFUUJOHTNBZCFVTFEUPTVJUZPVSUBTUFQSPmMF · Settings D and E are manual pulse

counts.

PG4
continued

Coffee Drip-Out (combo units only) – sets the Coffee Drip-Out time. Drip-out allows additional time for coffee to drain from the brew basket before “Brewing” disappears from the display. Once accessed (~), press the BREW button for which the Drip-Out time needs to be changed (SHIFT+BREW selects half batch on some models). Press or to increase or decrease time. The range is Off to 5:00. Press ~ to save. Press to display the subsequent menu features.

3 Coffee Drip-Out <– Select –>

Safety Sw On/Off (combo units only) – turns the feature On and Off. Once accessed (~), press or to toggle between On and Off. Press ~ to save. Press to display the subsequent menu features.

3 Safety Sw On/Off
<– Select –>

Temperature – adjusts the maximum tank water temperature. Once accessed (~), press or to increase or decrease the temperature. The setting range is 170ºF to 208ºF (77ºC to 98ºC). Press ~ to save. Press to display the subsequent menu features.
Energy Save Mode – saves energy during periods when the brewer is not in use. When set to On, the brewer automatically shuts off four hours after the last brew cycle. Press the ON/OFF button to return to normal operation. When set to On-140ºF (60ºC), the brewer shuts off four hours after the last brew cycle, but the water tank temperature remains at 140ºF. Use the On-140ºF setting to reach brewing temperature faster after periods of non-use. Once accessed (~), press or to choose the desired setting. Press ~ to save. Press to display the subsequent menu features.

Temperature <– Select –> Energy Save Mode <– Select –>

Brew Count Odom – When accessed, this feature displays the total brew cycles since the odometer was last reset. Press to go back without resetting or ~ to reset. Press to display the subsequent menu features.

Brew Count Odom <– Select –>

Brew Count Total – when accessed (~), displays the total brew cycles on the brewer. It cannot be reset. The display returns to the previous screen automatically after a few seconds. Press to display the subsequent menu features.
continued…
3 Models COMBO, COMBO/IC and COMBO-SWEET only.
8$
130(3″../((6%&ø

Brew Count Total <– Select –> continued…
B

PROGRAMMING GUIDE
Programming Options (cont.)
Cold Brew Lock – adjusts the temperature at which the brewer will brew when a BREW button is pressed (Ready to brew appears on the display). This feature also adjusts the temperature at which the heating element turns on to reheat the water in the tank. The available settings are 5°F/3°C, 15°F/8°C (below the water tank temperature settings) and Off. Off is within 30°F/17°C below the tank temperature setting. Once accessed (~), press or to select the desired setting. Press ~ to save. Press to display the subsequent menu features.

PG4
continued
Cold Brew Lock <– Select –>

Master Reset – resets the brewer universal control module (UCM) to the factory default settings. Once accessed (~), “Are You Sure?” will appear on the display. Press
for Yes or for No. If you press No, the display goes back to the programming menu. If you press Yes, the UCM will reset and exit programming mode.

Master Reset <– Select –>

Service Call – sets the service phone number that appears on the display when the UCM detects a SENSOR ERROR or WATER ERROR. Once accessed (~), press or to select the number to be changed. Press ~ repeatedly to change the number value. Press or to select the next number to change. When done, press VOUJMFYnBTIFTPOUIFEJTQMBZBOEQSFTT~. Press to display the subsequent menu features.
Access Code – sets the access code entered to access programming mode (the factory default is 1-2-3-4). Once accessed (~), press or to select the number to be changed. Press ~ repeatedly to change the number value. Press or to select the next number to change. When done, press VOUJMFYnBTIFTPOUIFEJTQMBZBOE press ~. Press to display the subsequent menu features.

Service Call <– Select –> Access Code <– Select –>

Banner Name – changes the banner name that appears on the display. No banner
name appears when all blanks are entered. Once accessed (~), press or to select the letter to change. Press ~ repeatedly to change the letter. When done, press
VOUJMFYnBTIFTPOUIFEJTQMBZBOEQSFTT~. Press to display the subsequent menu features.

Banner Name <– Select –>

P-Maintenance – adjusts the P-Maintenance (preventive maintenance) brew monitor. When on, the UCM measures the number of gallons brewed before the P-Maintenance reminder appears on the display. The range is Off to 3000 gallons (11,000 liters). Once accessed (~), press or to select the desired setting, then press ~ to save. Press to display the subsequent menu features.
continued…
8$
130(3″../((6%&ø

P-Maintenance <– Select –>
continued…
B

PROGRAMMING GUIDE
Programming Options (cont.)
Beeper On/Off – turns the beeper that is heard each time a button is pressed. Once accessed (~), press or to toggle between On and Off. Press ~ to save. Press to display the subsequent menu features.
Quality Timer -OPUJmFTUIFVTFSUIBUUIFDPGGFFUFBJTOPMPOHFSGSFTICZNPOJUPSJOH the amount of time since the BREW button was last pressed. When time expires, an audio alarm turns on and Quality TimernBTIFTPOUIFEJTQMBZ0ODFBDDFTTFE ~), press or to increase or decrease the amount of time. The range is Off to 10 hours. Press ~ to save. Press to display the subsequent menu features.
Displ. Brew Time – turns the display of the brew time during brewing On and Off. Once accessed (~), press or to toggle between On and Off. Press ~ to save. Press to display the subsequent menu features.

PG4
continued Beeper On/Off <– Select –>
Quality Timer <– Select –>
Displ. Brew Time <– Select –>

Display Messages – turns display of the message “Rinse Server Before Brewing” On or Off. Once accessed (~), press or to toggle between On and Off. Press ~ to save. Press to display the subsequent menu features.
Model Select – changes the UCM to operate according to the model number. For proper operation, the model selected must match the model number label on the outside of the machine. Once accessed (~), press or until the model number matching the model number label on the brewer appears, then press ~. The UCM will reset and exit programming mode.

Display Messages <– Select –> Model Select <– Select –> Exit <– Select –>

8$
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B

ROUGH-IN DRAWINGS RSTB – Sweet Tea Brewer

RD17

9.11 in [23.1 cm]

16.61 in [42.2 cm]

34.20 in [86.9 cm]

22.87 in 22.61 in [58.1 cm] [57.4 cm] 13.41 in [34.1 cm]

13.09 in I.D. [33.2 cm] 13.16 in O.D. [33.4 cm] 345#
306()/%3″8/(ø

1.20 in [3.0 cm]

20.84 in [52.9 cm] 20.96 in [58.3 cm]

11.92in [30.3 cm] ”

ILLUSTRATED PARTS/RECOMMENDED PARTS RSTB – Main Chassis – Exploded View

IP14

1

35

39

3A

15

3B

36

16A

16B

4

30A

23

30B

18

6

8

38

7

2A 2B
5

42
31A 31B

29

38

25

38

9

27*

10

26*

11A

11B

38

14

13

12

9

Orientation varies with date of manufacture
345#
–6453″5&%1″3543&$0..&/%&%1″354øø

See section IP21 for domestic units, IP23 for export units

17 32 40 19

20

21

41

22A

22B

24 34

33

28
37A 37B

(

ILLUSTRATED PARTS/RECOMMENDED PARTS

IP14

RSTB – Main Chassis – Parts List

ITEM # PART # 1 WC-58117

2Aa WC-390159

2Bb WC-390160

3Aa,b 3Bc 4 5 6

WC-13043-106 WC-13043-101 WC-43134 WC-58017-105 WC-66079

7 WC-786-104

8 WC-3396-101
9 WC-8531-101 10 WC-8556 11Aa,b WC-102

11Bc WC-103

12 WC-3503 13 WC-5310 14 WC-5231

15
16A1 16B2
17 18 19

WC-889
WC-2977K WC-2977-101K WC-29044-101 WC-800 WC-2707

20 WC-53169-12

21 WC-37255 22Aa,b WC-1200
22Bc WC-1231-102

DESCRIPTION COVER, TOP ALPGT/D500GT/D60GT TLP/TCTS/ CBS/GEMSS LABEL, UCM OVERLAY RSTB 1BATCH CURTIS LOGO LABEL, UCM OVERLAY RSTB W/HALF BATCH CURTIS LOGO HARNESS ASSY TCTS/PTT3/CBS/RSTB/STB HARNESS, ASSY TCTS/PTT3/CBS O’RING, .426 X 9/16 O.D X .070 WALL EDPM TCTS COVER, FRONT DUAL DILUTION SPOUT ASSY , DILUTION PLASTIC CONTROL MODULE, UCM 120V TEA/ COMBO/ SWEET TEA BREWER BREW CONE, ASSY BLACK ROTATE STD WITH BLUE SPLASH POCKET RAIL, BASE TCTS-RC HEATSINK, ASSY DV ALPDS/D500AP/TCTD/PTTD SWITCH, TOGGLE NON-LIT SPST 15A 125/6A 250VAC RESISTIVE SWITCH, TOGGLE NON-LIT DPST 25A 125/250VAC RESISTIVE LEG, 3/8″-16 STUD SCREW BUMPER TUBE, 5/16 ID x 1/8W SILICONE GEN USE COMPOUND, HEAT SINK 5OZ VALVE, DUMP LEFT 120V 12W ALPHA’S/D1000/ GEM-12/TLP KIT, SPRAYHEAD FITTING METAL KIT, SPRAYHEAD FITTING PLASTIC SLEEVE, OVERFLOW ASSY GEN USE VALVE, TRANSFER FLOJET SWEET TEA TEE, FLARE ¼ x ¼ x 3/8 BRASS TUBE ASSY, BRAIDED 1/4 FLARE X 11-1/4″ LG W/ FITTINGS KIT, DUAL VALVE WATER INLET CORD, 14/3 SJTO 6’ BLK W/PLUG CORD, 2.5 mm² 90ºC 36A 450/750 V STRIPPED W/ FERRULES ONE END

aRSTB, bRSTBA10000-001, cRSTB3

1Units built 05/15/17 and later. 28QLWVEXLOWEHIRUH7KHSODVWLFÀWWLQJPDEHUHSODFHGZLWKDVWDLQOHVVVWHHO ÀWWLQJ2ULQJDQGQXWLWHP$7KHEUHZVHWWLQJVIRUWKHXQLWPXVWEHFKDQJHGZKHQ FKDQJLQJÀWWLQJWSHV6HHWKHLQVWUXFWLRQVWKDWFRPHZLWKWKHQHZÀWWLQJ

RSTB – Recommended Parts to Stock

ITEM # PART # 10 WC-8556 11A WC-102 13 WC-5310 14 WC-5231 15 WC-889

DESCRIPTION
HEATSINK, ASSY DV ALPDS/D500AP/TCTD/PTTD
SWITCH, TOGGLE NON-LIT SPST 15A 125/6A 250VAC RESISTIVE
TUBE, 5/16 ID x 1/8W SILICONE GEN USE
COMPOUND, HEAT SINK 5OZ
VALVE, DUMP LEFT 120V 12W ALPHA’S/D1000/ GEM-12/TLP

ITEM # PART # 23 WC-8653 24 WC-1408 25 WC-29025 26 WC-895-104 27 WC-847 28 WC-3518

29 WC-1047-101K

30A1 30B2 31A1 31B2

WC-4320 WC-43089 WC-4213-P WC-4212-02

32 WC-2452
33c WC-592 34c WC-596K 35c WC-314

36 WC-4458

37A WC-37132

37B WC-37132-101 38 WC-4426 39 WC-4525 40 WC-4616 41 WC-4607 42 WC-4439

DESCRIPTION
QCD, LIQUID BOX BAG CONNECTOR TCC1/TCC2 CORD GRIP, 7/8″ O.D. SPRAYHEAD, PURPLE ADVANCE FLOW VALVE, INLET DUAL 120V 9W .53 GPM X .53 GPM VALVE, INLET 2 GPM 120V 9W LEG, GLIDE 3/8″-16 STUD SCREW KIT, PUMP SWEETENER W/FITTINGS 115V/.45A (INCLUDES MOUNTING HARDWARE AND BASE PLATE, REPLACES PN WC-1040 USED ON EARLIER UNITS) O’RING, 0.487I.D.x 0.693OD x0.103CS BUNA-N #112 GASKET, 1.00OD X .625 I.D. X .030 THK WHITE EPDM 70 SHORE NUT, 5/8 LOCK PLATED NUT, 5/8-18 JAM PLASTIC VALVE, CHECK 3/8 OD TUBE X 3/8 OD TUBE JOHN GUEST TRANSFORMER, 230-115V 130VA GEN USE KIT, NOISE FILTER EMI 250V/30A 1PH POWER BLOCK, 5 STATION SCREW, 6-19 x 1/2″ PHIL PAN HD TRI-LOBULAR 60-1 THRD FORMING KIT, VALVE REPAIR FOR INVENSYS WC-820WDR, WC-821WDR, WC-844WDR (OLDER UNITS) KIT, VALVE REPAIR FOR DELTROL WC-820WDR, WC-821WDR, WC-844WDR (NEWER UNITS) SCREW, 8-32×3/8 PH HEAD TRUSS SCREW, 8-32×1/4PHILLIPS TRUSS HD SS SCREW, 1/4-20 x 1/2 PHILLIPS PAN HEAD STAINLESS STEEL SCREW, 5/16-18×3/8″SS PAN HEAD SCREW, 6-32x¼ PHIL PAN HD SS

ITEM # PART # 16A WC-2977K 21 WC-37255 25 WC-29025

DESCRIPTION KIT, SPRAYHEAD FITTING METAL KIT, DUAL VALVE WATER INLET SPRAYHEAD, PURPLE ADVANCE FLOW

345#
*–6453″5&%1″3543&$0..&/%&%1″354øø

(

ILLUSTRATED PARTS/RECOMMENDED PARTS WC-6277/WC-75236[-20] – Tank Assembly
2 3

10 4A

1A

11

1B

1C

122

11

5A

8

5B

6 7

IP21
4B

9

WC-6277/WC-75236[-20] – Tank Assembly – Parts List

ITEM # PART # 1A WC-6277 1B1 WC-75236 1C3 WC-75236-20 2 WC-5853-102 3 WC-43062*

DESCRIPTION
TANK, COMPLETE 1600W 120V D500GT/TCTS/ PTT/CBS
TANK, ASSY D500GT/H/TCTS/PTT3/ CBS W/WC904 HEATING ELEMENT
TANK, ASSY D500GT/H/TCTS/PTT3/CBS W/WC- 917 HEATING ELEMENT
COVER, TOP HEATING TANK GEN USE
GASKET, TANK LID

1 For units without hot water faucet, specify that item 12 be installed in location shown when ordering
2 For units without hot water faucet 3 Canadian units a Units built 01/04/2019 and later. b Units built before 01/04/2019. Replaces WC-5527.

  • Recommended parts to stock.

ITEM # 4Aa 4Bb
5A 5B3
6
7
8
9 10 11 122

PART # WC-5528K WC-5502-01
WC-904-04 WC-917 WC-1438-101 WC-4394
WC-523
WC-37365 WC-37266 WC-37317 WC-2630

DESCRIPTION KIT, WATER LEVEL PROBE, SILICONE KIT, PROBE, ASSY WATER LEVEL W/HEX FITTING, O-RING & NUT KIT,ELEMENT, HEATING 1.6KW120V W/ JAM NUT & SILICONE O-RING ELEMENT, HEATING 1.45KW 120V W/JAM NUTS SENSOR, TEMPERATURE TANK GUARD, SHOCK/HEATING ELEMENT FOR SINGLE HEATING ELEMENT THERMOSTAT, MANUAL RESET 120/ 240 VAC 25A 220 DEG F MAX KIT, FITTING TANK INLET KIT, FITTING TANK OVERFLOW KIT, STRAIGHT FITTING & BUSHNG 8mm GEN USE BUSHING, CONICAL BLIND GEN USE

8$8$ø5″/,”44&.#-:
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ILLUSTRATED PARTS/RECOMMENDED PARTS WC-6290-101 – Tank Assembly
2 3
10
4A 4B
11 1A 1B
7 5
8 12 6

IP23

9

WC-6290-101 – Tank Assembly – Parts List

ITEM # PART #

DESCRIPTION

1A

WC-75236-35

TANK, ASSY D500GT/H/TCTS/PTT3/ CBS W/WC- 934101 ELEMENT

1B

WC-6290-101

PTT3 /CBS/W/WC- 934-01ELEMENT TANK, COMPLETE D500GT/TCTS/

2 WC-5853-102 COVER, TOP HEATING TANK GEN USE

3 WC-43062 4A1 WC-5528K

GASKET, TANK LID KIT, WATER LEVEL PROBE, SILICONE

4B2

WC-5502-01*

KIT, PROBE, ASSY WATER LEVEL W/HEX FITTING, O-RING & NUT

5

WC-934-04*

KIT,ELEMENT HEATING 2.5KW 220V W/ JAM NUT & SILICONE WASHERS

1 Units built 01/04/2019 and later. 2 Units built before 01/04/2019. Replaces WC-5527.

  • Recommended parts to stock.

ITEM # 6 7
8 9 10 11 12

PART # WC-1438-101 WC-4394
WC-522 WC-37365 WC-37266 WC-37317 WC-43055*

DESCRIPTION SENSOR, TEMPERATURE TANK GUARD, SHOCK/HEATING ELEMENT FOR SINGLE HEATING ELEMENT THERMOSTAT, HI LIMIT HEATER CONTROL DPST 277V 40A KIT, FITTING TANK INLET KIT, FITTING TANK OVERFLOW KIT, STRAIGHT FITTING & BUSHNG 8MM GEN USE GUARD, SHOCK RESET THERMOSTAT (WC-522)

8$ø5″/,”44&.#-:
*–6453″5&%1″3543&$0..&/%&%1″354ø

$

ELECTRICAL SCHEMATICS RSTB – 120 Volts

ES17

RSTB, ELECTRICAL SCHEMATIC

091516NC

ELECTRICAL SCHEMATICS RSTB – EXPORT

ES114

UCM Pin Assignments
16 Pin Connector
1 DILUTION VALVE LEFT 2 SWEETENER PUMP 3 DILUTION VALVE RIGHT 4 INLET VALVE 5 BREW VALVE 6 TRIAC GATE 7 TRIAC A2 8 120V HOT 9 TANK TEMPERATURE SENSOR 10 TANK TEMPERATURE SENSOR 11 UCM GROUND 12 WATER LEVEL PROBE 13 NOT USED 14 NOT USED 15 NOT USED 16 120V NEUTRAL

Model RSTB3x

Voltage Amps

V

A

220 11.8 230 12.4 240 12.9

ELECTRICAL RATING TABLE

Was W

Hertz Hz

of Conductor Phase

Wires

2600

2842 50/60

2

1

3100

Tank Element

of Tank

Rang

Elements

W/V

1 2500W/220V

RSTB3, ELECTRICAL SCHEMATIC

100417NC

TROUBLESHOOTING GUIDE

TG5

WARNING:
Electric Shock Hazard – UIFGPMMPXJOHQSPDFEVSFTBSFUPCFQFSGPSNFEPOMZCZBRVBMJmFETFSWJDFUFDIOJDJBO %JTDPOOFDU QPXFS XIFO SFQMBDJOH DPNQPOFOUT -PDL PVU BOE UBH UIF DJSDVJU CSFBLFS PO VOJUT XJUIPVU B QPXFSQMVH/FJUIFS8JMCVS$VSUJT$P
ODOPSUIFTFMMFSDBOCFIFMESFTQPOTJCMFGPSUIFJOUFSQSFUBUJPOPGUIJT JOGPSNBUJPO
PSBOZMJBCJMJUZJODPOOFDUJPOXJUIJUTVTF Scald and Burn Hazard -LFFQCPEZQBSUTDMFBSPGIPUTVSGBDFTEVSJOHUSPVCMFTIPPUJOH
IMPORTANT:
GJUJTOFDFTTBSZUPSFQMBDFUIF(VOJWFSTBMDPOUSPMNPEVMF 6$.

alwaysDIFDLallJOMFU
EVNQ CSFX

CZQBTT BOE EJMVUJPO WBMWF DPJMT GPS B TIPSU BOE SFQMBDF UIF WBMWF BT OFDFTTBSZ
CFGPSF SFQMBDJOHUIFNPEVMF4FFUIFValve Test Procedure
CFMPXUPUFTUGPSEFGFDUJWFWBMWFT4PNFVOJUTEPOPU IBWFUIJTGVODUJPO
TFFUIFELECTRICAL SCHEMATIC
Troubleshooting Guidelines
· GBOFSSPSNFTTBHFBQQFBSTPOUIFEJTQMBZ
DPOTVMUUIFERROR CODESTFDUJPOCFGPSFUSPVCMFTIPPUJOH · “CSFXFSUIBUJTOPUMFWFMNBZOPUGVODUJPOQSPQFSMZ.BLFTVSFUIFCSFXFSJTQSPQFSMZMFWFMFECFGPSF
QSPDFFEJOH · 5IJTUSPVCMFTIPPUJOHHVJEFJEFOUJmFTTPNF
CVUOPUBMM
PGUIFQPTTJCMFDBVTFTGPSDPNNPOQSPCMFNTUIBUDBO
PDDVS · Use this troubleshooting guide along with the appropriate ELECTRICAL SCHEMATIC.
Valve Test Procedure
6TFBEJHJUBMNVMUJNFUFSUPNFBTVSFUIFSFTJTUBODFPGWBMWFDPJMT .FBTVSFUIFSFTJTUBODFBDSPTTUIFWBMWFDPJMUFSNJOBMTXJUIUIFXJSJOHIBSOFTTEJTDPOOFDUFE3FWFSTFUIFNFUFS MFBETPOUIFUFSNJOBMTBOENFBTVSFUIFSFTJTUBODFJOUIFPQQPTJUFEJSFDUJPO”SFTJTUBODFPGMFTTUIBOPINT
in either direction
JOEJDBUFTBTIPSUFEDPJM5IFWBMWFNVTUCFSFQMBDFE
GBTIPSUFEDPJMJTOPUEFUFDUFE
UFTUGPSBOPQFODPJM 3FDPOOFDUUIFWBMWFUFSNJOBMTUPUIFXJSJOHIBSOFTT 2 1PXFSVQUIFCSFXFSXJUIUIFBQQSPQSJBUFDPWFSSFNPWFEUPBMMPXBDDFTTUPUIFWBMWF 3 3VOBCSFXDZDMFXIJMFNPOJUPSJOHUIFWPMUBHFBUUIFWBMWFDPJMUFSNJOBMTGWPMUBHFJTQSFTFOUPOUIFUFSNJOBMT
ZPVTIPVMEIFBSUIFWBMWFDMJDLPQFODMPTFEBUUIFNPNFOUQPXFSJTBQQMJFEPSSFNPWFEGSPNUIFUFSNJOBMT 5IFJOMFUWBMWFTIPVMEPQFOBOZUJNFUIFXBUFSUBOLJTOPUGVMM
GUIFWBMWFEPFTOPUPQFO
SFQMBDFUIFWBMWFG WPMUBHFJTOPUEFUFDUFE
mSTUDIFDLUIFXJSJOH
GUIFXJSJOHJT0,
SFQMBDFUIF6$.
Water Not Hot Enough
GUIFXBUFSIFBUT
CVUJTOPUIPUFOPVHI
mSTUDIFDLGPSUIFDPSSFDUUFNQFSBUVSFTFUUJOHPOUIFDPOUSPMQBOFM 3FQSPHSBNBTOFDFTTBSZ
2
GUIFUFNQFSBUVSFTFUUJOHJT0,
BOEUIFBDUVBMXBUFSUFNQFSBUVSFEPFTOPUNBUDITFUUJOHPOUIFDPOUSPMQBOFM
replace the temperature sensor
Water Heats More Slowly Than Usual
$IFDLGPSQPXFSBDSPTTUIFUFSNJOBMTPGUIFIFBUJOHFMFNFOU T
*GQPXFSJTCFJOHTVQQMJFE
EJTDPOOFDUUIFIFBUJOH FMFNFOU T
BOEDIFDLGPSDPOUJOVJUZ3FQMBDFBIFBUJOHFMFNFOUJGUIFSFTJTUBODFJTUPPIJHI OPNJOBMSFTJTUBODFJT 0INT

2 *GUIFSFJTOPQPXFSUPUIFIFBUJOHFMFNFOU T

DIFDLUIFXJSJOHUPBOZFMFNFOUUIBUEPFTOPUIBWFUIFQSPQFS WPMUBHFBDSPTTJU”MTPDIFDLGPSDPSSPEFEDPOOFDUJPOTBOZXIFSFCFUXFFOUIFQPXFSDPSEBOEUIFIFBUJOH FMFNFOU T

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TROUBLESHOOTING GUIDE

TG5

‘LVSHQVHU2YHUÁRZVDuring Brewing $IFDLUPNBLFTVSFUIFDPOUSPMNPEVMF 6$.
CSFX
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FNQUZJUCFGPSFCSFXJOH 4PNFVOJUTEPOPUIBWFUIJTGVODUJPO
TFFUIFELECTRICAL SCHEMATIC
No Power – Display Not Lit
.BLFTVSFUIFDJSDVJUCSFBLFSUPUIFDJSDVJUTVQQMZJOHQPXFSUPUIFCSFXFSJTOPUUSJQQFEBOEJTUVSOFEPO 2 0OCSFXFSTXJUIBQPXFSQMVH
NBLFTVSFJUJTDPOOFDUFEUPUIFQPXFSSFDFQUBDMF 3 .BLFTVSFUIBUUIFNBJOQPXFSUPHHMFTXJUDIPOUIFCBDLQBOFMJTUVSOFE0/ 4 7FSJGZUIBUBMMXJSFTGSPNUIFQPXFSDPSEBSFQSPQFSMZDPOOFDUFEJOTJEFUIFVOJU$IFDLUPNBLFTVSFUIFXJSFT
BSFOPUCVSOFEPWFSIFBUFE-PPTFDPOOFDUJPOTDBODSFBUFIFBU$IFDLDIBTTJTHSPVOE $IFDLUPNBLFTVSFQPXFSBOEHSPVOEBSFCFJOHTVQQMJFEUPUIFDPOUSPMNPEVMF 6$.
GUIFSFJTQPXFSJOUP
6$.
CVUEJTQMBZJTCMBOL
6$.JTQSPCBCMZCBE 6 GUIFSFJTOPQPXFSJOUPUIF6$.
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CVUOPUPVU
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CVUOPUPVU
DIFDLUPNBLFTVSFUIBUUIFXBUFSUBOLJTOPU
FNQUZ
GUIFUBOLJTFNQUZ
UIFSFTFUTXJUDIIBTQSPCBCMZPQFOFEVQEVFUPBMPXXBUFSMFWFM
HPUPWater Tank Does Not FillGUIFSFJTXBUFSJOUIFUBOL
CVUOPQPXFSPVU
QVTIJOPOUIFSFTFUTXJUDICVUUPOUPTFF JGJUSFTUPSFTQPXFS
GQPXFSJTSFTUPSFE
DIFDLUPNBLFTVSFUIBUUIFTXJUDIJTOPUPQFOJOHVQBUUIFXSPOH UFNQFSBUVSF UIFTXJUDITIPVMEOPUPQFOVQBUOPSNBMXBUFSUFNQFSBUVSFT
GUIFSFJTTUJMMOPQPXFSUISPVHIUIF TXJUDIBGUFSQVTIJOHUIFCVUUPO
SFQMBDFUIFUIFSNPTUBUSFTFUTXJUDI
Brewer Does Not Start When Brew Button is Pressed
GBrewingBQQFBSTPOUIFEJTQMBZ
DIFDLGPSGBVMUZXJSJOHBOEDPOOFDUJPOTCFUXFFOUIFVOJWFSTBMDPOUSPM NPEVMF 6$.
BOEUIFWBMWFT
2 *GBrewingEPFTOPUBQQFBSPOUIFEJTQMBZ
DIFDLGPSBGBVMUZVOJWFSTBMDPOUSPMNPEVMF 6$.

Sensor Error Message
5IJTFSSPSJOEJDBUFTBNBMGVODUJPO PQFODJSDVJU
JOUIFUFNQFSBUVSFTFOTPSTZTUFN0ODFUIFNBMGVODUJPOJT DPSSFDUFE
UIFFSSPSNFTTBHFNVTUCFDMFBSFE5PSFTFUUIFCSFXFSBOESFUVSOUPOPSNBMPQFSBUJPO
UVSOUIFUPHHMF TXJUDIPOUIFCBDLPGUIFCSFXFSUPUIF0”QPTJUJPOGPSTFDPOET
UIFOCBDL0/
$IFDLUIFSFTJTUBODFBDSPTTUIFMFBETPGUIFUFNQFSBUVSFTFOTPSXIJMFJUJTEJTDPOOFDUFEGSPNUIFVOJWFSTBM DPOUSPMNPEVMF 6$.
*GBOPQFODJSDVJUJTNFBTVSFE SFTJTUBODFBCPWFL

SFQMBDFUIFTFOTPS
2 *GUIFTFOTPSSFTJTUBODFJTMFTTUIBOLDIFDLUIFTFOTPSXJSFTGPSDPSSPTJPOBOESFDPOOFDUUIFNUPUIF 6$.”GUFSXBSE
JGUIFFSSPSNFTTBHFDPNFTCBDLBGUFSSFTFUUJOHUIFDPOUSPMBOEQPXFSNPEVMFT
SFQMBDFUIF 6$..

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5306#-&4)005/((6%&

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TROUBLESHOOTING GUIDE

TG5

:DWHU7DQN2YHUÀOOV 5VSOUIFUPHHMFTXJUDIPOUIFCBDLPGUIFCSFXFS0/BOE0”GXBUFSDPOUJOVFTUPnPXXIFOUIFTXJUDIJTJO
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2
GXBUFSTUPQTnPXJOHUPUIFXBUFSUBOLXIFOUIFUPHHMFTXJUDIJTUVSOFE0”BOEDPOUJOVFTXIFOUIFTXJUDI JTUVSOFECBDL0/
SFNPWFUIFPSBOHFXJSFGSPNUIFXBUFSQSPCFPOUIFUBOL8IJMFQPXFSJT0/
TIPSUUIF FOEPGUIFPSBOHFXJSFUPUIFNFUBMTVSGBDFPOUIFPVUTJEFPGUIFUBOLGUIFXBUFSUBOLTUPQTmMMJOHXIFOUIF PSBOHFXJSFJTTIPSUFEUPUIFUBOL
DIFDLGPSBDPSSPEFEDPOOFDUJPOBUUIFXBUFSQSPCF
3
GXBUFSEPFTOPUTUPQnPXJOHXIFOUIFPSBOHFXJSFJTTIPSUFEUPUIFUBOL
DIFDLUIFUBOLHSPVOEDPOOFDUJPO BOEUIFDPOUJOVJUZPGUIFPSBOHFXJSFDPOOFDUJOHUPUIFVOJWFSTBMDPOUSPMNPEVMF 6$.
GCPUIBSF0,
SFQMBDFUIF6$.
Water Tank Does Not Fill
IMPORTANT: /PXBUFSPSMPXXBUFSJOUIFUBOLDBODBVTFUIFUBOLUPPWFSIFBU
SFTVMUJOHJOUIFUIFSNPTUBU SFTFUTXJUDIPQFOJOH
GBGUFSDPSSFDUJOHBUBOLmMMQSPCMFNUIFSFJTOPQPXFSUPUIFDPOUSPMQBOFM
QVTIUIF SFTFUTXJUDICVUUPOUPSFTFU
$IFDLUPNBLFTVSFUIFXBUFSTVQQMZJTUVSOFEPO$IFDLGPSBDMPHHFEXBUFSTVQQMZMJOF
XBUFSmMUFSPS QMVHHFEJOMFUWBMWF
2 GUIFSFBSFOPQMVHTJOUIFXBUFSTVQQMZMJOF
DIFDLGPSQPXFSBDSPTTUIFJOMFUWBMWFUFSNJOBMT
GQPXFSJTCFJOH TVQQMJFE
CVUUIFSFJTOPXBUFSnPX
SFQMBDFUIFJOMFUWBMWF
3 GQPXFSJTOPUCFJOHTVQQMJFEUPUIFJOMFUWBMWF
DIFDLUIFXJSFTCFUXFFOUIFVOJWFSTBMDPOUSPMNPEVMF 6$.
BOEUIFJOMFUWBMWF$IFDLGPSDPSSPEFEDPOOFDUJPOT
4
GUIFXJSJOHCFUXFFOUIF6$.BOEUIFJOMFUWBMWFJT0,
CVUUIFSFJTOPQPXFSUPUIFJOMFUWBMWF
SFNPWFUIF PSBOHFXJSFGSPNUIFXBUFSUBOLQSPCFGUIFXBUFSUBOLTUBSUTUPmMM
SFQMBDFUIFXBUFSQSPCF
GUIFXBUFSUBOL EPFTOPUTUBSUUPmMM
SFQMBDFUIF6$.
Coffee/Tea Too Strong
4FFDispenser Not Filled To Normal Level During Brewing
Dispenser Not Filled To Normal Level During Brewing
$IFDLUPNBLFTVSFUIBUUIFVOJWFSTBMDPOUSPMNPEVMF 6$.
CSFX
CZQBTTBOEEJMVUJPOMFWFMTBSFTFU QSPQFSMZ
2 $IFDLUPNBLFTVSFUIBUUIFnPXSBUFBOEXBUFSQSFTTVSFGSPNUIFXBUFSTVQQMZMJOFNFFUUIFNJOJNVN TQFDJmDBUJPOTGPSUIFCSFXFS4FFUIFSPECIFICATIONSTFDUJPO
3 $IFDLUPNBLFTVSFUIBUUIFTQSBZIFBEJTDMFBOBOEGSFFPGEFCSJT$MFBOPSSFQMBDFBTOFFEFE”MTPNBLF sure that the spray head is correctly aligned and that the tubing is routed properly to allow for maximum water nPX OPLJOLT

4 3FNPWFUIFCSFXCBTLFUBOEQMBDFBMBSHFDPOUBJOFSVOEFSUIFEVNQ CSFX
BOEEJMVUJPOPVUMFUQPJOUT3VOB CSFXDZDMFBOEDPOmSNUIBUUIFEVNQ CSFX
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DIFDLGPSPCTUSVDUJPOTJOUIFSFMBUFEUVCJOHPSWBMWF
GUIFSFBSFOPPCTUSVDUJPOT
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JUDBOCFBTTVNFEUIBUUIFQBSUJDVMBSWBMWFJTOPUPQFOJOHBMMUIFXBZBOE TIPVMECFSFQMBDFEGXBUFSEPFTOPUnPXBUBMMUISPVHIBQBSUJDVMBSWBMWFEVSJOHUIFCSFXDZDMF
DIFDLUP NBLFTVSFUIBUQPXFSJTCFJOHTVQQMJFEUPUIFWBMWFJORVFTUJPO3FQMBDFBOZWBMWFUIBUJTOPUPQFOJOHXIFO QPXFSJTBQQMJFEUPUIFUFSNJOBMT
GQPXFSJTOPUCFJOHTVQQMJFEUPUIFWBMWF
DIFDLUIFXJSJOHCFUXFFOUIF WBMWFBOEUIF6$.*GUIFXJSJOHJT0,
SFQMBDFUIF6$.
4PNFVOJUTEPOPUIBWFUIJTGVODUJPO
TFFUIFELECTRICAL SCHEMATIC

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5306#-&4)005/((6%&

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TROUBLESHOOTING GUIDE

TG5

‘LVSHQVHU2YHUÁRZVAll Of The Time $IFDLUPTFFJGXBUFSDPOUJOVFTUPnPXGSPNUIFTQSBZIFBE
UIFCZQBTTPVUMFUPSUIFEJMVUJPOTQPVUXIFOUIF
UPHHMFTXJUDIJTUVSOFE0”3FQMBDFBOZWBMWFUIBUJTTUVDLPQFO 4PNFVOJUTEPOPUIBWFUIJTGVODUJPO
TFFUIFELECTRICAL SCHEMATIC 2 *GPOFPSNPSFPGUIFWBMWFTNFOUJPOFEJOTUFQUVSOTPOXIFOUIFUPHHMFTXJUDIPOUIFCBDLJT0/BOEUVSOT PGGXIFOUIFTXJUDIJT0”
SFQMBDFUIFVOJWFSTBMDPOUSPMNPEVMF 6$.

No Water/Tea Flows From Brewer During Brewing
.BLFTVSFUIBUUIFXBUFSTVQQMZJTUVSOFEPO 2 $IFDLUPTFFJGUIFXBUFSJOUIFUBOLJTMFWFMXJUIUIFXBUFSUBOLQSPCF GOPU
TFFWater Tank Does Not Fill 3
GUIFXBUFSUBOLJTGVMM
UIFXBUFSJTIPUBOEQPXFSJTPO
CVU/0XBUFSnPXTEVSJOHBCSFXDZDMF
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JTVTVBMMZBCBEVOJWFSTBMDPOUSPMNPEVMF 6$.
3VOBCSFXDZDMFBOEDIFDLGPSQPXFSGSPNUIF6$.UPUIF EVNQ CSFX

CZQBTTBOEEJMVUJPOWBMWFTGUIFSFJTOPQPXFSPVUQVU
SFQMBDFUIF6$. 4PNFVOJUTEPOPUIBWFUIJTGVODUJPO
TFFUIFELECTRICAL SCHEMATIC
Low Water Flow Warning
4FFWater Level Error Message
Water Level Error Message
8BUFSMFWFMmMMFSSPSPSPWFSnPX5IJTFSSPSNFTTBHFPDDVSTXIFOUIFJOMFUWBMWFTPMFOPJEIBTCFFOPOUPP MPOHEVSJOHJOJUJBMmMMPSUBOLSFmMM
4FFUIFERROR CODESTFDUJPOGPSUIFNBYJNVNUJNFTBMMPXFE0ODFUIF NBMGVODUJPOJTDPSSFDUFE
UIFFSSPSNFTTBHFNVTUCFDMFBSFE5PSFTFUUIFVOJUBOESFUVSOUPOPSNBMPQFSBUJPO
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UIFOCBDL0/
$IFDLUPNBLFTVSFUIBUUIFXBUFSmMUFSJTOPUDMPHHFE 2 $IFDLUPNBLFTVSFUIBUUIFnPXSBUFGSPNUIFXBUFSTVQQMZMJOFNFFUTUIFNJOJNVNnPXSBUFTQFDJmDBUJPOTGPS
UIFCSFXFS”MTPDIFDLUIFXBUFSQSFTTVSF4FFUIFSPECIFICATIONSTFDUJPO 3 $IFDLGPSCMPDLBHFBUUIFJOMFUWBMWFJOMFUBOEPVUMFUBOEUIBUJUPQFOTDPNQMFUFMZ$IFDLGPSCMPDLBHFJOUIF
UVCJOHCFUXFFOUIFJOMFUWBMWFBOEUIFXBUFSUBOL 4 $IFDLUIFXBUFSQSPCFXJSFGPSBOPQFODPOEJUJPOPSDPSSPEFEDPOOFDUJPOT
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CVUUIFSFJTOPU XBUFSnPX
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GUIFXJSJOHJT0,
SFQMBDFUIF 6$.

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5306#-&4)005/((6%&

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TROUBLESHOOTING GUIDE

TG8

Water Does Not Heat At All
· Check to see if the water level in the tank is in contact with the water level probe. If not, see Tank Does Not Fill. The water will not heat unless it is in contact with the probe.
· If the water heats, but is not hot enough, see Water Not Hot Enough. · If Ready to brew appears on the display, but the water is not hot, check the resistance across the leads of the
temperature sensor. If the resistance is less than 10 k and the water is not hot, replace the temperature sensor. If the sensor resistance is above 10 k when the water is cool, replace the universal control module (UCM).
If Heating… appears on the display, but the water is not hot, follow the steps below. The following steps are performed with the rear toggle switch in the ON position.
1 Check for power across the terminals of the heating element(s). If power is being supplied, remove the wires and check for an open heating element.
2 If there is no power to the element(s), trace the circuit back (using the ELECTRICAL SCHEMATIC) to the power DPSEUPmOEPVUXIFSFQPXFSJTMPTU*GUIFSFJTQPXFSJOUPUIFUSJBDCVUOPUPVU
TFFUIFGPMMPXJOHTUFQ
3 If there is power into a triac, but not out, check for power at the gate terminal. Also check the wire to A2 from the UCM. If the connections are good and power is being supplied to the triac, but there is no voltage out of A2, replace the triac. If power is not being supplied from the UCM, but Heating… appears on the display, check the wiring from the UCM to the triac. If the wiring is OK, replace the UCM.
Water Too Hot (Boiling or Excessive Steaming)
IMPORTANT: Before proceeding, make sure that the control panel temperature is adjusted to compensate for higher elevations. The factory setting is 204°F (96°C). Reduce the temperature setting two degrees for every 1000 ft. (300 m) of elevation above 2000 ft. (600 m).
1 If Over Temp Sensor or Ready to Brew appears on the display and the water is too hot, go to Over Temp Sensor Error Message.
2 If the display reads HeatingDPOTUBOUMZ
mSTUDIFDLUPNBLFTVSFUIBUUIFUFNQFSBUVSFTFOTPSJTBUUBDIFEUJHIUMZ to the tank and that heat sink compound was used. A properly mounted sensor should have a resistance of around 7 k when the water is hot. If not, replace the sensor.
3 Check to see if the universal control module (UCM) constantly has power output to the triac, regardless of the resistance of the temperature sensor. If so, the UCM is probably bad.
4 If the UCM is working properly, check for a bad triac.
Over Temp Sensor Error Message
This error message indicates that the universal control module (UCM) has detected a water overheating problem. The UCM is reading a water temperature in the tank above 210ºF (99°C). If the water temperature is too hot, but Heating… appears on the display, see Water Too Hot. Once the malfunction causing the error is corrected, the error message must be cleared. To reset the brewer and return to normal operation, turn the toggle switch on the back of the brewer to the OFF position for 5 seconds, then back on.
1 Check for power at the gate terminal on the triac. If there is no power at the triac gate terminal but the heating elements are always on, replace the triac.
2 Turn off power to the brewer and allow water tank to cool. Once cool, turn power back on while monitoring the triac gate voltage. During normal operation, power should be applied to the gate terminal, then drop to below 1 Vac. The universal control module (UCM) should be replaced if power is applied to the triac gate constantly even though Ready to brew or Over Temp Sensor appears on the display.
3 If the UCM is operating normally, check for a false over-temp error caused by the temperature sensor. Check the resistance across the leads of the temperature sensor. If the resistance is less than 10 k when the water is cool, replace the temperature sensor.

G3 BREWERS WITH TRIAC, TROUBLESHOOTING GUIDE

052919C

TROUBLESHOOTING GUIDE

TG10

Sweetener Does Not Flow into Dispenser During Sweet Tea Brewing Cycle
1 Check to see if both of the bag-in-box (BIB) product bags are empty.
2 Check for obstructions in the tubing anywhere between the BIBs and the dilution spout. If one BIBs is empty, check to make sure that the transfer valve is in the correct position.
3 If the tubing system is OK, check to see if power is being supplied to the sweetener pump during the brew DZDMF*GQPXFSJTCFJOHTVQQMJFEUPUIFQVNQ
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4 If power is not being supplied to the pump, check the wiring to the pump, then check for proper pump output power from the UPM (on G4 models) or the UCM (on G3 models).

SWEET TEA BREWER PUMP, TROUBLESHOOTING GUIDE

082316NC

ERROR CODES

EC4

System Fault Messages An error message will appear on the screen in the event of a malfunction under the following conditions:
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ERROR MESSAGE Water Level Error
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WARNING DESCRIPTION )LOOUXQHUURU2YHUÁRZ 2SHQ3UREH ([FHVV7HPSHUDWXUH

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G3 BREWER, ERROR CODES

042017A

PRODUCT WARRANTY

PW1

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3 years, parts and labor, from original date of purchase on digital control boards 2HDUVSDUWVIURPRULJLQDOGDWHRISXUFKDVHRQDOORWKHUHOHFWULFDOFRPSRQHQWV¿WWLQJVDQGWXELQJ 1HDUODERUIURPRULJLQDOGDWHRISXUFKDVHRQDOORWKHUHOHFWULFDOFRPSRQHQWV¿WWLQJVDQGWXELQJ
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CONDITIONS & EXCEPTIONS
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· Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the responsibility of the equipment owner. The owner is responsible for proper cleaning and regular maintenance of this equipment.
· Replacement of items subject to normal use and wear: This shall include, but is not limited to, spray heads, faucets, light bulbs, shear disks, “O” rings, gaskets, silicone tubing, silicone elbows, canister assemblies, whipper chambers and plates, mixing bowls, agitation assemblies and whipper propellers.
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· Improper operation of equipment: The equipment must be used for its designed and intended purpose and function. · Improper installation of equipment: This equipment must be installed by a professional technician and must comply with all local elec-
trical, mechanical and plumbing codes. · Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equipment. · Improper water supply: 7KLVLQFOXGHVEXWLVQRWOLPLWHGWRH[FHVVLYHRUORZZDWHUSUHVVXUHDQGLQDGHTXDWHRUÀXFWXDWLQJZDWHUÀRZUDWH · Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the carrier. · Abuse or neglect (including failure to periodically clean or remove lime accumulations): The manufacturer is not responsible for
variation in equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the manufacturer’s recommendations. · 8QDXWKRUL]HGUHSDLURUPRGLÀFDWLRQ7KLVHTXLSPHQWPXVWEHVHUYLFHGRQOETXDOL¿HGVHUYLFHWHFKQLFLDQVXVLQJIDFWRUVSHFL¿HG SDUWVWRIDFWRUVSHFL¿FDWLRQV · 0RGLÀHG0LVVLQJ6HULDO7DJThe serial number label (tag) must not be defaced or removed.
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Return Merchandise Authorization (RMA):$OOFODLPVXQGHUWKLVZDUUDQWPXVWEHVXEPLWWHGWRWKH:LOEXU&XUWLV7HFKQLFDO6XSSRUW’HSDUWPHQW SULRUWRSHUIRUPLQJDQUHSDLUZRUNRUUHWXUQRIWKLVHTXLSPHQWWRWKHIDFWRUAll returned equipment must be properly re-packaged in the original carton and received by Curtis within 45 days following the issuance of a RMA.1RXQLWVZLOOEHDFFHSWHGLIWKHDUHGDPDJHGLQ WUDQVLWGXHWRLPSURSHUSDFNDJLQJNO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA). THE RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING LABEL. All warranty claims must be submitted within 60 days of service. Invoices will not be processed or accepted without a RMA number. Any defective parts must be returned in order for warranty invoices to be processed and approved. $OOLQZDUUDQWVHUYLFHFDOOVPXVWEHSHUIRUPHGEDQDXWKRUL]HGVHUYLFHDJHQW&DOO WKH:LOEXU&XUWLV7HFKQLFDO6XSSRUW’HSDUWPHQWWR¿QGDQDJHQWQHDURX

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References

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