tuya WiFi Smart Camera User Manual
- June 9, 2024
- Tuya
Table of Contents
tuya WiFi Smart Camera
Main Function Description
Download for App
Search for the “Tuya” app in App Store/App Market, or scan the QR code below to download.
Scan the QR code to download
Register / Login with the existing account
Register
If you do not have an App account yet, you can register an account or log in
via an SMS verification code. Please read the current page and the next page
for the description of the registration process. Click “Sign up”, enter the
Privacy Policy page on Tuya App, click Agree, and enter the registration page
for your Mobile number or E-mail address.
Log in with your existing account
If you have already registered an account, you can skip creating a new account, click “Log in”, and enter the login page.
- The system automatically select the current Country/Region, or you can manually select the Country/Region.
- Enter your registered mobile number or e-mail address, enter your password to log in the system.
Log in with social media account.
- If your phone has installed WeChat App or QQ App, click WeChat/QQ icon in the log-in with social media account area. After accessing the authorization page, log in to the system.
Add Device
A. QR code net-pairing (Recommended)
- The product only support 2.4GHz Wi-Fi network. It does not support 5GHz Wi-Fi network. Before configuring Wi-Fi, please set the router parameters. The Wi-Fi password should not contain special characters of ~!@#$%^&*().When configuring Wi-Fi, make sure your router, mobile and device are as close as possible for a quick configuration of the device.
- App supports QR code net-pairing and Wi-Fi connection. You can choose to add device by other options.(Figure 0)
- Power the camera, and you can hear the voice to remind you configure the network.
- When the mobile phone connecting to Wi-Fi, click “Add Device” (figure 1)on the Home of the App, select “Security & Video Surveillance”(figure 2)→ “Smart Camera”, click “next step” (figure 3).
- Enter Wi-Fi account and password, click “Confirm” (figure 4).
- Hold the mobile phone screen in front of the camera (figure 5), the distance between the two should be 15 to 20 cm. (figure 5) Try not to shake the mobile phone during the scanning.
- when you hear a prompt, click “I hear a Prompt”, and wait for connect (figure 6-7).
- Device added successfully (figure 8), you can choose the device name and room scene.
- B. WIFI Fast Connection Distribution Network can be connected according to the above steps, skipping Fig. 5.
- C. AP Mode Connection Distribution Network can be connected according to the below steps.
Function description
Real-time preview interface
- Setting & Management
- Sound switch
- SD/HD
- Fullscreen
- Screenshot
- Voice chat
- Record live view
- Playback of video
- PTZ control (The camera can be arbitrarily rotated to give you a different perspective. You can move it up and down, and capture any corner you want to view).
- Motion detection alarm (abnormal report notification through intelligent detection of an anomaly in the home. You can go out to work and play confidently. Setting the alarm level according to the camera’s field of view can make the alarm more accurate).
FAQ
Q： Fail to add a device during net-pairing?
- A： Please make sure the mobile phone and device are connected to a 2.4GHz router.
- Make sure the correct Wi-Fi password is entered.
Q： Still fail to add a device after re-scanning?
- A： If fail to add a device, it is recommended to restart the device or power off the device, and try again.
Q： The device cannot preview?
- A： Check for weak Wi-Fi signal. You can place the camera close to the router. If it still doesn’t work, reset the device, and add it again.
Q： Why the device is still on the list after resetting the device?
- A： The device resetting only resets the camera’s network configuration and cannot change the configuration on the App. You must log in the App to delet the camera from the list.
Q： How to connect the camera to another router?
- A： First log in to the App to delete and reset the device, and configure the device again through the App.
- Q： Why the device cannot identify the SD card?
- A： It is recommended to insert and remove the SD card after powering off the device.
- Check if the SD card is under normal service conditions and if the format is FAT32. The
- The app shall suggest “could not find SD card” under the unstable network of the mobile phone or the device.
Q： The device is online and has an alarm event, but the mobile phone cannot receive the information.
- A： First confirm that App allows notifications in the settings of your mobile phone.
- Under normal circumstances, when an anomaly is detected, a message will appear in the notification bar of your mobile phone.
- You should set a notification sound or vibration on your mobile phone.
- In addition, when viewing the real-time video in the App, you cannot receive an alarm of the camera being viewed.
- Because the device defaults the camera is being viewed indicating that the user is focusing on the monitoring video, and there is no need for an alarm.
- Using the advanced intelligent alarm push algorithm to ensure that the alarm message will not be frequently, but the camera will record all the alarm messages and videos.”
After-sale instructions
- Please refer to the real product, the manual is for reference only.
- The product is updated in real-time, it shall upgrade without prior notice, please go to the official website for queries.
- The manual contains the basic function description of the product, please check the operation.
- If there is any problem when using the camera, please contact the supplier or company in time.
- We have tried our best to ensure comprehensive and accurate manual content. But there may still be a deviation from the actual situation. If there are any questions or disputes, please refer to the final interpretation of the company.
- If you do not follow the instruction manual, any loss caused by it will be borne by yourself.
- This manual is suitable for consumer products.
Product warranty card
- Instructions for warranty Warranty period: A year. This warranty card is applicable to the series of products you purchased from our company.
- In order to better serve you, please take good care of this card.
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