Panasonic AW-HE20 PTZ Camera Systems User Manual

AW-HE20 PTZ Camera Systems

Operating Instructions Basics
Installation Instructions provided
HD Integrated Camera
Model No. AW-HE20KP Model No.
AW-HE20WP Model No. AW-HE20KE
Model No. AW-HE20WE Model No.
AW-HE20KED Model No. AW-HE20WED

ENGLISH Basics

Before using this product, be sure to read “Read this first!” (pages 6, 31 to 36). This “Basics” describes the procedure for basic operation and installation. For more information, please visit the Panasonic website (https ://pro-av.panasonic. net/manual/en/index.html), and refer to the Operating Instruction (Operations and Settings).

Avant d’utiliser cet appareil, assurez-vous de lire la section « Lire ces informations en

FRANÇAIS

premier ! » (pages 6, 37 à 42). Pour de plus amples informations sur le mode d’emploi, visiter le site Web de Panasonic

(https://pro-av.panasonic.net/manual/en/index.html) et consulter le mode d’emploi.

ESPAÑOL

Antes de usar este producto, asegúrese de leer “Lea esto primero” (páginas 7, 43 a 48). Si desea obtener más información acerca de las instrucciones de funcionamiento, visite el sitio web de Panasonic (https://pro- av.panasonic.net/manual/en/index.html) y consulte las instrucciones de funcionamiento.

DEUTSCH

Bitte lesen Sie sorgfältig die ,,Bitte lesen Sie zuerst diesen Hinweis!” vor der Nutzung dieses Produkts. (Seiten 7, 49 bis 52). Weitere Informationen zu den Bedienungsanleitungen finden Sie auf der Panasonic-Webseite (https://pro- av.panasonic.net/manual/en/index.html) und in den Bedienungsanleitungen.

ITALIANO

Prima di utilizzare il prodotto, assicurarsi di leggere “Leggere prima quanto segue!” (pagine da 8, 53 a 56). Per maggiori informazioni sulle istruzioni per l’uso, per favore visitare il sito web Panasonic (https://pro- av.panasonic.net/manual/en/index.html), e fare riferimento alle istruzioni per l’uso.

« !» (. 8, 57 59). – Panasonic (https://pro- av.panasonic.net/manual/en/index.html) .

AV0222AM2082 -AV-PS Printed in Taiwan

ENGLISH
DVQX2246XA

Hrvatski Cestina Dansk
Nederlands Eesti Suomi
Magyar Latviesu Lietuvi Polski Português Român Slovensky Slovenscina Svenska

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Besøg følgende webside for den seneste sikkerhedsinformation og vigtige bemærkninger vedrørende produktet.
Ga naar de volgende website voor de recentste veiligheidsinformatie en belangrijke meldingen over het product.
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Vizitai urmtoarea pagin web pentru ultimele informaii de securitate i notificri importante cu privire la produs.
Pre najnovsie bezpecnostné informácie a dôlezité oznámenia súvisiace s produktom navstívte túto webovú stránku.
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Besök följande webbplats för senaste säkerhetsinformation och viktiga meddelanden om produkten.

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Trademarks and Registered Trademarks
Microsoft®, Windows®, Windows® 7, Windows® 10, Microsoft Edge, Internet Explorer® are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
Apple, Mac, macOS, OS X, Safari are registered trademarks of Apple Inc., in the United States and other countries.
Google ChromeTM browser is a trademark of Google LLC. Intel® and Intel® CoreTM are trademarks or registered trademarks of Intel Corporation in the
United States and other countries. Adobe® and Reader® are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. Other names of companies and products contained in these Operating Instructions may be trademarks or registered trademarks of their respective owners.

About Copyright and License
Distributing, copying, disassembling, reverse compiling, reverse engineering, and also exporting in violation of export laws of the software provided with this unit are expressly prohibited.

Abbreviations
For the purposes of this manual, the model numbers of the units are given as listed in the table below.

Model number of unit

Model number given in manual

AW-HE20KP, AW-HE20WP AW-HE20KE, AW-HE20WE AW-HE20KED, AW-HE20WED

AW-HE20

AW-RP60G

AW-RP60

AW-RP150G

AW-RP150

Illustrations and screen displays featured in the manual
What is shown in the manual’s illustrations and screen displays may differ from how it is actually appears.
3

Contents
Installation Instructions ………………………………………………………………………………….6 Read this first!………………………………………………………………………………………………6 Lire ces informations en premier! ……………………………………………………………………6 Lea esto primero!………………………………………………………………………………………….7 Bitte lesen Sie zuerst diesen Hinweis!……………………………………………………………..7 Leggere prima quanto segue!…………………………………………………………………………8 Installation Instructions ………………………………………………………………………………….9 Installation Precautions …………………………………………………………………………………9 How to Connect and Install the Unit ………………………………………………………………13
Checking the Installation Location …………………………………………………………13 Regarding the Power Source………………………………………………………………..14 Ceiling Mount Installation……………………………………………………………………..14 Check the following points ……………………………………………………………………18 When using the WV-Q105A (optional accessory)…………………………………….19 Stand-alone installation………………………………………………………………………..21 Connecting Cables………………………………………………………………………………22 Connecting with an HD Monitor…………………………………………………………………….23 System example 1 (IP control, PoE+) ……………………………………………………………24 System example 2 (connection with commercially available controller, RS-422 connection) ………………………………………………………………………………………………..25 System example 3 (IP image transmission, PoE+) ………………………………………….27 System example 4 (connection with commercially available controller, RS-232C daisy-chain connection) ……………………………………………………………………………….28 System example 5 (USB connection, Web camera) ………………………………………..30 Operating Instructions …………………………………………………………………………………31 Read this first! (For AW-HE20KP, AW-HE20WP) …………………………………………….31 Lire ces informations en premier ! …………………………………………………………………37 (Pour AW-HE20KP, AW-HE20WP) ………………………………………………………….37 cordon d’alimentation…………………………………………………………………………………..40 Lea esto primero!………………………………………………………………………………………..43 Bitte lesen Sie zuerst diesen Hinweis!……………………………………………………………49 Vorsichtshinweis zum Netzkabel……………………………………………………………………50 Leggere prima quanto segue!……………………………………………………………………….53 ! ……………………………….57 …………..58 Characteristics ……………………………………………………………………………………………61 Required Personal Computer Environment…………………………………………………….63 Disclaimer of Warranty ………………………………………………………………………………..64
4

Network security …………………………………………………………………………………………65 Accessories ……………………………………………………………………………………………….66
Optional accessories……………………………………………………………………………66 Operating Precautions …………………………………………………………………………………67 Parts and Functions…………………………………………………………………………………….71
Camera Unit ……………………………………………………………………………………….71 Wireless Remote Control (optional accessory) ……………………………………………….75 Network Settings…………………………………………………………………………………………79
Use the Easy IP Setup Software to Establish the Unit’s Settings……………….79 Use the EasyIP Setup Tool Plus Software to Establish the Unit’s Settings ….81 Setting the Initial Account……………………………………………………………………..83 Starting the Web Setting Screen …………………………………………………………………..85 Starting the Web Setting Screen (Live Screen/Setup Screen) …………………..85 Power on and Power Off the Camera Unit ……………………………………………………..88 Power on the Camera Unit……………………………………………………………………88 Power off the Camera Unit……………………………………………………………………89 Troubleshooting ………………………………………………………………………………………….90 Specifications …………………………………………………………………………………………….. 93 Index …………………………………………………………………………………………………………94
5

Installation Instructions
Read this first!

ENGLISH

WARNING:
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
WARNING:
Installation should only be performed by qualified installation personnel. Improper installation may result in the entire apparatus falling down and causing injury.
indicates safety information.

CAUTION:
This camera intended for use only with the Mount Bracket enclosed with the unit and Panasonic Direct Ceiling Mount Bracket, WV-Q105A. Use with other apparatus is capable of resulting in instability causing possible injury.
CAUTION:
To reduce the risk of fire or electric shock, install making sure that the mounting screws do not come in contact with electrical wiring within the wall.

Lire ces informations en premier!

FRANÇAIS

AVERTISSEMENT:
Pour éviter tout risque de blessures, l’appareil doit être solidement fixé au plancher/mur conformément aux instructions d’installation.
AVERTISSEMENT:
L’installation ne doit être effectuée que par du personnel d’installation qualifié. Une mauvaise installation peut avoir pour conséquence la chute de l’appareil et provoquer des blessures.
Informations concernant la sécurité.

ATTENTION:
Cette caméra est conçue pour être utilisée uniquement avec la potence de fixation fournie avec l’appareil ou avec la potence de fixation directe au plafond Panasonic WV-Q105A. L’utilisation de tout autre dispositif risque de se traduire par une instabilité et être cause de blessures à des personnes.
ATTENTION:
Pour réduire les risques d’incendie ou d’électrocution, faire l’installation en s’assurant que les vis de montage n’entrent pas en contact avec un fil électrique présent dans le mur.

6

Lea esto primero!
ADVERTENCIA:
Para evitar heridas, este aparato debe estar firmemente instalado al piso/pared de acuerdo con las instrucciones de instalación.
ADVERTENCIA:
La instalación solamente debe llevarla a cabo personal cualificado. Una instalación incorrecta podría provocar la caída del dispositivo y causar lesiones.
indica información de seguridad.

ESPAÑOL
PRECAUCIÓN:
Esta cámara ha sido diseñada para ser utilizada solamente con la ménsula de montaje suministrada con la unidad y con la ménsula de montaje directo en el techo de Panasonic modelo WV-Q105A. La utilización con otros aparatos puede causar inestabilidad y posibles lesiones.
PRECAUCIÓN:
Para reducir el riesgo de incendio o descarga eléctrica, instálelo asegurándose de que los tornillos de montaje no entren en contacto con el cableado eléctrico dentro de la pared.

Bitte lesen Sie zuerst diesen Hinweis!

DEUTSCH

WARNUNG:
Um Verletzungen zu verhüten, muss dieser Apparat gemäß der Installationsanleitung sicher am Boden bzw. an der Wand befestigt werden.
WARNUNG:
Die Installation darf nur durch qualifiziertes Personal ausgeführt werden. Fehlerhafte Installation kann zum Herunterfallen des Gerätes und zu Verletzungen führen.
ist die Sicherheitsinformation.

VORSICHT:
Diese Kamera ist nur für den Einsatz mit der mitgelieferten Montagehalterung und der Panasonic Decken-Direktmontagehalterung WV-Q105A vorgesehen. Wird die Kamera mit anderen Apparaten verwendet, kann es zu Instabilität kommen, die Verletzungen verursachen kann.
VORSICHT:
Zur Reduzierung der Gefahr von Brand und elektrischem Schlag bei der Installation sicherstellen, dass die Befestigungsschrauben nicht mit in der Wand verlegten elektrischen Leitungen in Berührung kommen.

7

Leggere prima quanto segue!

ITALIANO

AVVISO:
Per prevenire ferite, questo apparecchio deve essere montato saldamente al pavimento/muro in conformità alle istruzioni di installazione.
AVVISO:
L’installazione deve essere realizzata unicamente da tecnici qualificati. Un’installazione incorretta può risultare nella caduta dell’apparecchio con conseguenti danni alle persone.
sono le informazioni sulla sicurezza.

PRECAUZIONE:
La videocamera deve essere utilizzata esclusivamente con la staffa di montaggio in dotazione con l’unità e con la staffa per montaggio diretto a soffitto WV-Q105A. L’uso con altri apparecchi potrebbe causare instabilità ed eventuali infortuni.
PRECAUZIONE:
Per ridurre il rischio di incendio o di folgorazione, installare accertandosi che le viti di montaggio non vengano a contatto con i cablaggi elettrici all’interno del muro.

!

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, , Panasonic WV-Q105A. .
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8

Installation Instructions
Installation Precautions
Panasonic does not accept any responsibility for accident or damage during installation if procedure in this manual is not followed.

To installation personnel Read the “Installation Instructions” thoroughly and then perform the operation correctly and safely. Also, always read the “Read this First!” (Page 6) of this manual as they contain important information. After the installation, give the “Operating Instructions ” to the customer to save for future use.

Ensure that the installation work complies with the technical standards governing electrical equipment.
This unit is for indoor use only. It cannot be used outdoors. Avoid installation in a location where the unit will be exposed to direct sunlight for extended periods or near a cooling or heating appliance. Otherwise, deformation, discoloration, malfunctioning and/or problems in operation may result. Operate the unit where it will not be splashed or sprayed by water.
Concerning the installation location Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a location which is susceptible to shaking, this will cause the unit’s images to shake in turn. Install the unit after conferring in detail with your dealer. Install the unit on a ceiling that is strong enough (such as a concrete ceiling). If the unit is to be installed on a ceiling which is not strong enough, reinforce the ceiling sufficiently first.

Use the unit with an installation where the unit is suspended from an overhead surface or with a stand-alone installation. Do not use the unit on its side or tilted at an angle.
[Note] Be absolutely sure to use the 4 bracket
mounting screws (M4 x 10 mm) for mounting the mount bracket. These are supplied with the unit. Do not use wood screws, nails, etc. In the case of a concrete ceiling, secure the unit using anchor bolts (for M4) or AY plug bolts (for M4). Recommended clamping torque M4 x 10 mm: 1.47 N · m {15 kgf · cm} The withdrawal strength of the mounting location for each screw must be at least 215.75 N {22 kgf}. When mounting the unit on a ceiling made of plasterboard, for instance, if it is not strong enough to support its weight, either reinforce the ceiling adequately or use the WV-Q105A direct ceiling mount bracket, which is sold separately.

When using a mount bracket which is sold

separately, read the handling instructions.

Do not hold the camera head while

undertaking the installation work. Doing so

may cause malfunctioning.

OK

NG

OK

NG

Desktop Installation

Hanging Installation

9

Do not install or use the unit in the following kinds of locations.
On walls (where the unit would be installed sideways)
In locations (including places such as under the eaves of a building) where the unit would be directly exposed to rain or water
In locations such as kitchens where there are high concentrations of steam and grease
In outdoor locations or hot places where the temperature will exceed 40°C (104°F)
In cold locations where the temperature will drop below 0°C (32 °F)
In locations where the humidity will exceed 85%RH
In locations where chemicals are used such as near swimming pools
At sea, in coastal areas or in locations where corrosive gases are emitted
In locations where radiation, X-rays, or strong radio waves or magnetic fields are generated
In locations where the unit would be subject to a great deal of vibration such as on board a vehicle or ship (this unit is not designed to be used in vehicles)
In locations where the temperature is subject to sudden changes such as near the air outlet of an air conditioner or near a door which allows the outside air to come in.

Be absolutely sure to use the supplied brackets and screws to install the camera.
Do not mount the unit by employing any methods other than those specified.
Do not remodel the mounting bracket or mounting screws provided with the unit.
What to avoid to ensure that the unit will perform stably over a prolonged period
Using the unit for a prolonged period in a location with high temperature and humidity levels will cause its parts to deteriorate and shorten its service life.
Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location.
Before installation, always disconnect the DC connector
When installing, always use the supplied components. Do not disassemble or modify the wall mount adaptor.
Tightening up the mounting screws
Tighten up the screws and bolts securely to the degree that is appropriate for each of the materials used in the mounting location and structures.
After tightening up the screws and bolts, check that there is no unsteadiness and that the parts have been tightened securely.
Use the specified tools and tighten the screws firmly.
Tighten up the screws using the specified torque driver. Do not use electrical drivers or impact drivers.

10

When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to dispose of it properly.
When installing, transferring or disposing of the unit, be absolutely sure to hold it by its pedestal area.
Problems may result if the camera head is held or rotated.
Do not attach a filter, hood, extender or other parts to the unit.
Use the dedicated AC adaptor and power cable provided with the unit.
Connect the AC adaptor and power cable to the power inlet securely.
Installing the AC adaptor
Do not place the adaptor directly onto a ceiling panel or other such surface.
Extreme danger is posed when water has collected on the surface as a result of leaking rain, for instance.
Secure the adaptor firmly to the bottom or other surface of a reinforcing member made of channel steel where dust and other foreign matter will not accumulate. (Refer to page 20.)
Secure the adaptor firmly so that there will be no chance that it will fall off or fall down.
Secure it using a strength which can withstand the mass of the AC adaptor.

Power switch
This unit does not have a power switch. Before proceeding with maintenance, be absolutely sure to disconnect the power plug from the power outlet. [Note] Under factory default conditions, the unit
will be in Power ON mode when power is supplied for the first time. (Status display lamp: Lit green). When the power supply is cut off while the unit is in Standby mode, the unit will be in Standby mode the next time power is supplied. (Status display lamp: Lit orange) When the power supply is cut off while the unit is in Power ON mode, the unit will be in Power ON mode the next time power is supplied. (Status display lamp: Lit green)
Radio signal interference
If the unit is positioned near a TV or radio transmitting antenna or a strong electrical field or magnetic field (such as that generated by a motor, transformer or power lines), its images may be distorted and/ or the images may be affected by noise.
Allowing the generated heat to escape
This unit allows the heat generated inside to escape from its surfaces. Do not install the unit in a location where it will be surrounded by walls or other surfaces and where heat will be trapped. In addition, the heat is dissipated to the bottom panel which will warm up over time: This is normal and not indicative of any trouble.

11

Install the external DC power supply near the main power outlet, and position it in such a way that its power plug can be plugged into and unplugged from the outlet easily.
When connecting the external DC power supply to a power outlet on the ceiling or on any other surface where dust may collect, wipe off the dust on the power plug at periodic intervals as an anti-tracking measure.

Network settings
The network function of this unit does not work unless an initial account is set up (except when using the Easy IP Setup Software. A personal computer is required to set up an initial account. [Note] Network connection with AW-HE20 also requires setup of an initial account. When an initial account is not set up, AW-HE20 can detect but cannot control this unit.

If there is a possibility of noise interference
Either wire the cables so that the power cable (ceiling light cord) of AC 100 V (AC 220 V) or more, and the signal cable are placed at least 1 meter (3.3 ft.) apart. Alternatively run each cable through its own metal conduit. (The metal conduits must be grounded.)

When connecting the cables, ensure that the connector areas will not be subject to any load.
Doing so may cause malfunctioning.

PoE+ power supplies
Use a PoE+ [IEEE802.3at] compatible hub or power supply device. [Note] The unit is connected to PoE networks without routing to the outside plant.

12

Installation Instructions
How to Connect and Install the Unit
Be absolutely sure to read through the “Read this first!” and “Installation precautions”. 1) Connect and install in the following order: 2) Checking the installation location 3) Preparing the power source 4) Ceiling-suspended Installation/Standing Installation/Mount to a Tripod 5) Connecting the cables

Checking the Installation Location

Refer to the illustration, and determine where the unit is to be installed and in which direction it should be mounted with due consideration for the unit and the wiring space on the back. Ensure that there is at least 200 mm (7-7/8) of space for wiring behind the rear cover. Unit: mm
(inch)

77.0

118.7

176.2

134.7

2* 1/4″-20
UNC Depth
6mm
4.2

165.1 82.6

82.6

1.5

163.1 176.1

15.0 13.0

93.5

13

Regarding the Power Source

DC IN connector [12V

IN

]

Connect the AC adaptor supplied with the unit to this connector to supply the DC 12V to the unit.

This product is intended to be supplied by a UL Listed Power Adapter or DC power source marked

“L.P.S.” (or “Limited Power Source”), rated 12V DC, 1.3A minimum (supplied by a power adapter),

or 42.5-57V DC, 0.4A minimum (supplied by PoE), Tma =40 degree C minimum. Please contact

your local retailer for more information. It is absolutely essential to only use the dedicated AC

adaptor and power cable provided with the unit.

If the AC adaptor and a PoE+ power supply are connected simultaneously, the AC adaptor will have

priority.

Ceiling Mount Installation

Do not use any screws other than those supplied with the unit (do not use wood screws, nails, etc.). Make sure the camera is firmly mounted to the ceiling, with no tilting or wobbling.

1. Check the mounting space.

Refer to the illustration below, and determine where the unit is to be installed and in which direction

it should be mounted. In a case like this, the 4 holes (ø 4.5 mm) for installing the mount bracket for

installation surface on the ceiling must be drilled in the ceiling panel.

Unit: mm

51.8

57

99

93.5

83.1

76

46

82.6

81

83.5 162 165.1
Note
Make connections for each cable within the ceiling beforehand, and pass the cables through a cable-routing holein preparation for making connections for and installing the unit.
For a power outlet which is used on the ceiling, be absolutely sure to take measures to deal with the tracking that may be caused by the accumulation of dust and other foreign matter. 14

2. Use the attached mounting screws (M4 length 10 mm) to secure the mounting bracket on the
installation surface. Screw: M4, 10 mm length, bind-head Clamping torque: 1.47 N · m (15 kgf · cm)
3. Attach the drop-prevention wire.
Screw in the drop-prevention wire onto the ceiling mount bracket with the supplied main unit mounting screw (M4 x 6).
Clip in the other end of the drop-prevention wire unto the protruding hole near the middle of the camera bottom panel.
Screw in the drop-prevention wire with the supplied main unit mounting screw.
Clip in the other end of the drop-prevention wire unto the protruding hole near the middle of the camera bottom panel.
Note Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit. The drop-prevention wire is designed to be used for installation where the unit is suspended from an overhead surface so do not subject it to the weight of units other than the unit. 15

4. Mount the unit.

Align the position of the hole for checking the positioning with the status display lamp. Align the holes on the camera main unit used to insert the bottom panel with the protrusions on
the mount bracket used for inserting the camera, push the camera to the bracket firmly, and

rotate the main unit about 15 degrees counterclockwise. Secure the unit to the mount bracket using the main unit mounting screw (M4) as supplied. Attach the mount bracket securely with the prescribed tool using the clamping torque below.

Be absolutely sure to verify that none of the screws are loose.

Screw diameter

Clamping torque

M4

1.47 N · m {15 kgf · cm}

Hole for checking the positioning

3 protrusions on the mount bracket for installation surface
Attach the drop-prevention wire.
Insert the 3 holes on the camera bottom panel into the 3 protrusions on the mount bracket for installation surface.
Status display lamp

16

Main unit mounting screw (M4 screw)
Note Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit. Check that the unit has been mounted securely with no tilting or wobbling. The unit must be secured without fail using the main unit mounting screw before any the cables are connected.
5. Cable fixing bracket
Install the cable fixing bracket included in the ceiling mount package and you can better manage the power cable with a cable tie.
Screw in the cable fixing bracket with the supplied screw for cable fixing bracket (M2.6) on the back panel of AW-HE20. Clamping torque: 0.39 Nm (4 kgf.cm)] Slide a cable tie through the openings on the cable fixing bracket.
17

Run the power cable through the openings.
Insert the cable tie into a self-locking clip. The power cable is secured.
6. Check the mounting.
Check the following points Note
The main unit mounting screw must be mounted securerly. The unit must not tilt and it must be mounted properly. The unit must be securely installed. The unit pedestal part must not rotate even when at attempt is made to turn it.
18

When using the WV-Q105A (optional accessory)
It is recommended that you provide an inspection opening or other such space for access purposes in the area near where the equipment is installed in order to facilitate installation and the wiring connections work. Before mounting the mount bracket, check that the installation location is strong enough to withstand the total mass (approx. 2.32 kg [5.15 lb]) which will be exerted once the camera is mounted. When installing the unit on a ceiling, ensure that there is at least 100 mm (3-15/16 inches) of space above the ceiling panel in the place where the unit will be used. The unit can be installed on a ceiling panel with a thickness ranging from 5 mm (3/16 inches) to 40 mm (1-9/16 inches). The drop-prevention wire (supplied with the WV-Q105A) must be used when mounting the direct ceiling mount bracket.
(Withdrawal strength: 227.51 N {23.2 kgf} or more)
19

When installing the unit on a ceiling 1. Refer to the Operating Instructions of the WV-Q105A direct ceiling mount bracket, and
attach the WV-Q105A as well as the drop-prevention wire angle and drop- prevention wire supplied with the WV-Q105A to the anchor bolts. Mounting the anchor bolts and direct ceiling mount bracket (*) This job is facilitated if the direct ceiling mount bracket is loosely secured to the ceiling panel in one place, and the direct ceiling mount bracket and anchor bolts are vertically aligned before the nuts are tightened up. 2. First, remove the screws which were loosely fastened in step 1, and then align the camera mount bracket of the AW-HE20 with the screw holes in the WV-Q105A direct ceiling mount bracket and mount it in place. Use the mounting screws (the M4-L60 Phillips head screws with adhesive) supplied with the
WV-Q105A as the mounting screws. Fasten the AC adaptor securely to the bottom or other surface of the reinforcing member made of
channel steel where dust and other foreign matter will not accumulate. Do not place the AC adaptor directly onto the ceiling panel or other such surface.
3. Install the AW-HE20 camera by following the procedure starting with step 3 on page 15.
20

Installation Instructions
Stand-alone installation
(when the mount bracket is not going to be used)

When installing the unit on a desktop
Place the unit flat on the surface.

[Note]

Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a

location which is susceptible to shaking, this will cause the unit’s images to shake in turn. Take care not to allow the unit to fall or otherwise be damaged during installation.

When carrying the unit, do not hold it by its head.

Take care not to pull the connected cables. Doing so may cause the unit to fall and/or it may result

in injury.

Ensure that the unit will not fall off.

Correct

Incorrect

When mounting the unit on a tripod
Attach the tripod to the threaded holes for mounting the camera on the camera’s bottom panel. Place the tripod on a completely flat and level surface. Tighten the screws by hand to mount the tripod securely. Use screw for mounting tripod that satisfy the following standard.
[Note] Do not install the unit where people will be passing back and forth. When using the unit mounted on a tripod, do not put the tripod high above the floor level. Mount the unit securely so there is no looseness. Looseness may cause the unit to fall off and/or
result in injuries. When the unit is going to be used for a prolonged period of time, take steps to ensure that the unit
will not topple or fall over and that it will not fall off or fall down. After using the unit, restore the installation location to its original state without delay.
21

Connecting Cables
[Note] Do not connect PoE cable to the RS-422 port. For details on recommended products, refer to the catalog or consult your local dealer. Always disconnect the power supply before connecting or disconnecting cables. Connecting or disconnecting cables while the power is turned on may result in malfunctions.
LAN
RS-422
22

Installation Instructions
Connecting with an HD Monitor

HD Monitor

HDMI signal SDI signal

Supplied AC adaptor

Wireless Remote Control (Optional Accessory) Up to four units can be operated using one remote control
[Note] Cables not conforming to the HDMI standard will not work. When connecting with an HDMI cable using an HDMI-to-DVI converter, etc., be sure to connect the
HDMI cable to the connector of the AW-HE20 last. Connecting the HDMI cable to the connector of the AW-HE20 first may result in malfunction.

23

System example 1 (IP control, PoE+)
: SDI cable : LAN cable A. Remote Camera Controller AW-RP60 B. PoE+ switching hub C. Monitor 1/Monitor 2
A B
C D
[Note] Use a category 5e cable for the LAN cable.
24

System example 2 (connection with commercially available controller, RS-422 connection)
AW-HE20
[Note]: Daisy-chain connections are not possible for RS-422 connections. Select RS422 via either the WEB user interface or OSD menu of HE20. Then, you can connect to a controller via RS422.
25

WEB User Interface 1. Select Setup > Image/Audio > System. 2. You can scroll down and do either one of the followings to enable RS422.
Select Panasonic for Serial Communication Protocol.
Select Standard for Serial Communication Protocol. In the drop-down list of Connector Select, choose RS422.
3. Click Set to enable the configuration of RS422. OSD Menu Select System > Serial Com. Protocol > Panasonic. RS422 is thus enabled. Or Select System > Serial Com. Protocol > Standard. Right below Serial Com. Protocol, select Connector Select > RS422. RS422 is thus enabled.
26

System example 3 (IP image transmission, PoE+)
: LAN cable A. LAN connector B. Personal computer C. PoE+ compatible switching hub or PoE+ injector
A
C B
27

System example 4 (connection with commercially available controller, RS-232C daisy-chain connection)
H
*: You can connect up to seven cameras to a single controller.
Select RS232C via either the WEB user interface or OSD menu of HE20. Then, you can connect to a controller via RS232C. WEB User Interface Select Setup > Image/Audio > System > Connector Select > RS232C. Click Set to enable the configuration. 1. Select Setup > Image/Audio > System. 2. You can scroll down and select Standard for Serial Communication Protocol. 3. In the drop-down list of Connector Select, choose RS232C. 4. Click Set to enable the configuration.
28

OSD Menu Select System > Serial Com. Protocol > Standard. Right below Serial Com. Protocol, select Connector Select > RS232C. RS232C is thus enabled.
29

System example 5 (USB connection, Web camera)
AW-HE20

Communication software (optional accessory)

Microphone

Supplied AC adaptor

Personal computer

USB cable

Use a USB cable that is compatible with the USB 2.0 specification. Connect a USB Type-C connector to the unit.
You can connect the unit to your computer or lap top via a USB cable and use the unit as a USB camera. [Note]: 1. Access Setup > Basic > Priority mode on the Web User Interface. In the drop-down list of Priority mode, you can select either HDMI/USB or USB (Video Conference) and click Set. 2. Since USB (Video Conference) mode does not support HDMI output, OSD menu cannot be accessed under USB (Video Conference) mode. 3. Under USB (Video Conference) mode, if you connect the unit to the PC using a USB cable, only UVC connection will be supported. USB Audio Class will be off.
Use communication software (optional accessory) that is compatible with the USB Video Class and USB Audio Class.

30

Operating Instructions
Read this first! (For AW-HE20KP, AW-HE20WP) ENGLISH

WARNING:
· To reduce the risk of fire or electric shock, do not expose this equipment to rain or moisture.
· To reduce the risk of fire or electric shock, keep this equipment away from all liquids. Use and store only in locations which are not exposed to the risk of dripping or splashing liquids, and do not place any liquid containers on top of the equipment.
WARNING:
Always keep the main unit mounting screw, bracket mounting screws and dropprevention wire mounting screw out of the reach of infants and small children.
WARNING:
Installation should only be performed by qualified installation personnel. Improper installation may result in the entire apparatus falling down and causing injury.
CAUTION:
Do not remove panel covers by unscrewing. To reduce the risk of electric shock, do not remove the covers. No user serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION:
This apparatus can be operated at a voltage in the range of 100 ­ 240 V AC. Voltages other than 120 V are not intended for U.S.A. and Canada. Operation at a voltage other than 120 V AC may require the use of a different AC plug. Please contact either a local or foreign Panasonic authorized service center for assistance in selecting an alternate AC plug.

CAUTION:
The mains plug of the power supply cord shall remain readily operable. The AC receptacle (mains socket outlet) shall be installed near the equipment and shall be easily accessible. To completely disconnect this equipment from the AC mains, disconnect the power cord plug from the AC receptacle.
CAUTION:
In order to maintain adequate ventilation, do not install or place this unit in a bookcase, built-in cabinet or any other confined space. To prevent risk of electric shock or fire hazard due to overheating, ensure that curtains and any other materials do not obstruct the ventilation.
CAUTION:
To reduce the risk of fire or electric shock and annoying interference, use the recommended accessories only.
CAUTION:
Check the installation at least once a year. An improper installation could cause the unit to fall off resulting in personal injury.
CAUTION:
To reduce the risk of fire or electric shock caused by damage to the power supply cord, do not squeeze, bend, or pull the power supply cord when using the apparatus.

indicates safety information.

31

Read this first! (For AW-HE20KP, AW-HE20WP) (continued)

ENGLISH

FCC NOTICE (USA)
Supplier’s Declaration of Conformity Trade Name: Panasonic Model Number: AW- HE20KP/AW-HE20WP Responsible Party: Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ
07102 Support contact: 1-800-524-1448
This device complies with part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept anyinterference received, including interference that may cause undesired operation.
FCC Warning:
To assure continued FCC emission limit compliance, follow the attached installation instructions and the user must use only shielded interface cables when connecting to host computer or peripheral devices. Also, any unauthorized changes or modifications to this equipment could void the user’s authority to operate this device.
FCC CAUTION:
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmfulinterference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in whichcase the user will be required to correct the interference at his own expense.
NOTIFICATION (Canada)
CAN ICES-003 (A)/NMB-003(A)
indicates safety information.
The symbols on this product (including the accessories) represent thefollowing. (Some symbols are not displayed on this unit.)
ON
Standby (OFF)
AC
DC
Class II equipment (The construction of the product is double-insulated.)

32

Read this first! (For AW-HE20KE, AW-HE20WE, AW-HE20KED, AW-HE20WED)

ENGLISH

WARNING:
· To reduce the risk of fire or electric shock, do not expose this equipment to rain or moisture.
· To reduce the risk of fire or electric shock, keep this equipment away from all liquids. Use and store only in locations which are not exposed to the risk of dripping or splashing liquids, and do not place any liquid containers on top of the equipment.
WARNING:
Always keep the main unit mounting screw, bracket mounting screws and dropprevention wire mounting screw out of the reach of infants and small children.
WARNING:
This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.
WARNING:
Installation should only be performed by qualified installation personnel. Improper installation may result in the entire apparatus falling down and causing injury.

CAUTION:
Do not remove panel covers by unscrewing. To reduce the risk of electric shock, do not remove the covers. No user serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION:
The mains plug of the power supply cord shall remain readily operable. The AC receptacle (mains socket outlet) shall be installed near the equipment and shall be easily accessible. To completely disconnect this equipment from the AC mains, disconnect the power cord plug from the AC receptacle.
CAUTION:
In order to maintain adequate ventilation, do not install or place this unit in a bookcase, built-in cabinet or any other confined space. To prevent risk of electric shock or fire hazard due to overheating, ensure that curtains and any other materials do not obstruct the ventilation.
CAUTION:
To reduce the risk of fire or electric shock and annoying interference, use the recommended accessories only.
CAUTION:
Check the installation at least once a year. An improper installation could cause the unit to fall off resulting in personal injury.

indicates safety information.
Turkey Only AEEE Yönetmeliine Uygundur. AEEE Complies with Directive of Turkey.
33

Read this first! (For AW-HE20KE, AW-HE20WE, AW-HE20KED, AW-HE20WED) (continued)

ENGLISH

Caution for AC Mains Lead
FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY. This product is equipped with 2 types of AC mains cable. One is for continental Europe,etc. and the other one is only for U.K.

Appropriate mains cable must be used in each local area, since the other type of mains cable is not suitable.

FOR CONTINENTAL EUROPE, ETC.
Not to be used in the U.K.

FOR U.K. ONLY
If the plug supplied is not suitable for your socket outlet, it should be cut off and appropriate one fitted.

FOR U.K. ONLY
This appliance is supplied with a moulded three pin mains plug for your safety and convenience. A 13 amp fuse is fitted in this plug. Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 13 amps and that it is approved by ASTA or BSI to BS1362.

How to replace the fuse 1. Open the fuse compartment with a screwdriver.
Or

Check for the ASTA mark the body of the fuse.

or the BSI mark on

If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced. If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer.

2. Replace the fuse. Fuse
Or

Fuse

indicates safety information.
Importer for UK: Panasonic Connect UK, a branch of Panasonic Connect Europe GmbH, Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT
34

Read this first! (For AW-HE20KE, AW-HE20WE, AW-HE20KED, AW-HE20WED) (continued)

ENGLISH

EMC NOTICE FOR THE PURCHASER/USER OF THE APPARATUS
1. Pre-requisite conditions to achieving compliance with the above standards

35

Read this first! (For AW-HE20KE, AW-HE20WE, AW-HE20KED, AW-HE20WED) (continued)

ENGLISH

The symbols on this product (including the accessories) represent the following. (Some symbols are not displayed on this unit.)
ON Standby (OFF) AC
DC Class II equipment (The construction of the product is double-insulated.)

Disposal of Old Equipment
Only for European Union and countries with recycling systems
This symbol on the products, packaging, and/or accompanying documents means that used electrical and electronic products must not be mixed with general household waste.
For proper treatment, recovery and recycling of old products, please take them to applicable collection points in accordance with your national legislation.
By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local authority, dealer or supplier.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

36

Lire ces informations en premier ! (Pour AW-HE20KP, AW-HE20WP)

FRANÇAIS

AVERTISSEMENT:
· Pour réduire les risques d’incendie ou de choc électrique, évitez d’exposer cet appareil à la pluie ou à l’humidité.
· Pour réduire tout risque de feu ou de choc électrique, éloigner l’appareil des liquides — utiliser et ranger uniquement dans un endroit ne risquant pas de recevoir des gouttes ou d’être aspergé de liquides, et ne pas mettre de récipient renfermant des liquides sur le dessus de l’appareil.
AVERTISSEMENT:
Gardez toujours la vis de montage de l’appareil principal, celles de montage de la potence et celle de montage du fil antichute hors de portée des enfants et des nourissons.
AVERTISSEMENT:
L’installation ne doit être effectuée que par du personnel d’installation qualifié. Une mauvaise installation peut avoir pour conséquence la chute de l’appareil et provoquer des blessures.
ATTENTION:
Ne pas dévisser le couvercle. Pour réduire tout risque d’électrocution, ne pas retirer le couvercle. Il ne se trouve à l’intérieur aucune pièce qui puisse être réparée par l’utilisateur. Confier toute réparation à un personnel qualifié.
ATTENTION:
Cet appareil peut être mis en service sur la tension d’une plage de 100 ­ 240 V C.A. Le réglage autre que à 120 V C.A. n’est pas prévu pour utilisation au Canada ou aux États-Unis d’Amérique. L’utilisation d’une tension de secteur autre que à 120 V C.A. peut exiger une fiche différente. Consulter un centre de service Panasonic authrisé local ou à l’etranger pour le choix de l’adaptateur approprié.

ATTENTION:
La fiche du cordon d’alimentation doit être facilement accessible. La prise de courant (prise secteur) doit être installée à proximité de l’appareil et facilement accessible. Pour déconnecter complètement cet appareil du secteur, débranchez la fiche du cordon d’alimentation de la prise de courant.
ATTENTION:
Pour maintenir une bonne ventilation, ne pas installer ni placer l’appareil dans une étagère, un meuble encastré ni aucun endroit confiné. Pour éviter tout risque de choc électrique ou de feu dû à une surchauffe, vérifier qu’aucun rideau ni aucun autre matériau ne fait obstacle à la ventilation.
ATTENTION:
Pour éviter tout risque d’incendie, de chocs électriques ou d’interférences, n’utiliser que les accessoires recommandés.
ATTENTION:
Vérifiez l’installation au moins une fois par an. Une mauvaise installation peut provoquer la chute de l’appareil et engendrer des blessures.
ATTENTION:
Pour réduire le risque d’incendie ou d’électrocution résultant de l’endommagement du cordon d’alimentation, ne pas compresser, plier ni tirer sur le cordon d’alimentation lors de l’utilisation de l’appareil.

Informations concernant la sécurité.
37

Lire ces informations en premier ! (Pour AW-HE20KP, AW-HE20WP) (suite)

FRANÇAIS

NOTIFICATION (Canada)
CAN ICES-003 (A)/NMB-003(A)
Informations concernant la sécurité.
Les symboles présents sur ce produit (y compris sur les accessoires) signifient les choses suivantes. (Certains symboles ne sont pas affichés surcet appareil.)
MARCHE Veille (ARRÊT)
CA CC Équipement de Classe II (Le produit a été fabriqué avec une double isolation.)

38

Lire ces informations en premier ! (Pour AW-HE20KE, AW-HE20WE, AW-HE20KED, AW- HE20WED) FRANÇAIS

AVERTISSEMENT:
· Pour réduire les risques d’incendie ou de choc électrique, évitez d’exposer cet appareil à la pluie ou à l’humidité.
· Pour réduire tout risque de feu ou de choc électrique, éloigner l’appareil des liquides — utiliser et ranger uniquement dans un endroit ne risquant pas de recevoir des gouttes ou d’être aspergé de liquides, et ne pas mettre de récipient renfermant des liquides sur le dessus de l’appareil.
AVERTISSEMENT:
Gardez toujours la vis de montage de l’appareil principal, celles de montage de la potence et celle de montage du fil antichute hors de portée des enfants et des nourissons.
AVERTISSEMENT:
Cet appareil est conforme à la Classe A de la norme CISPR32. Dans un environnement résidentiel, cet appareil peut provoquer des interférences radio.
AVERTISSEMENT:
L’installation ne doit être effectuée que par du personnel d’installation qualifié. Une mauvaise installation peut avoir pour conséquence la chute de l’appareil et provoquer des blessures.

ATTENTION:
Ne pas dévisser le couvercle. Pour réduire tout risque d’électrocution, ne pas retirer le couvercle. Il ne se trouve à l’intérieur aucune pièce qui puisse être réparée par l’utilisateur. Confier toute réparation à un personnel qualifié.
ATTENTION:
La fiche du cordon d’alimentation doit être facilement accessible. La prise de courant (prise secteur) doit être installée à proximité de l’appareil et facilement accessible. Pour déconnecter complètement cet appareil du secteur, débranchez la fiche du cordon d’alimentation de la prise de courant.
ATTENTION:
Pour maintenir une bonne ventilation, ne pas installer ni placer l’appareil dans une étagère, un meuble encastré ni aucun endroit confiné. Pour éviter tout risque de choc électrique ou de feu dû à une surchauffe, vérifier qu’aucun rideau ni aucun autre matériau ne fait obstacle à la ventilation.
ATTENTION:
Pour éviter tout risque d’incendie, de chocs électriques ou d’interférences, n’utiliser que les accessoires recommandés.
ATTENTION:
Vérifiez l’installation au moins une fois par an. Une mauvaise installation peut provoquer la chute de l’appareil et engendrer des blessures.

Informations concernant la sécurité.

39

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FRANÇAIS

Avertissement concernant le cordon d’alimentation
POUR VOTRE PROPRE SÉCURITÉ, VEUILLEZ LIRE ATTENTIVEMENT LE TEXTE SUIVANT. Cet appareil est équipé de 2 types de cordon d’alimentation. L’un est pour l’Europe continentale, etc., l’autre pour le Royaume-Uni exclusivement.

Dans chacune des régions respectives, le cordon d’alimentation adéquat doit être utilisé; l’utilisation de l’autre cordon n’étant pas possible.

POUR L’EUROPE CONTINENTALE,ETC.
Ne doit pas être utilisé au Royaume-Uni.

POUR LE ROYAUME-UNI EXCLUSIVEMENT

Informations concernant la sécurité.

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FRANÇAIS

NOTE D’INFORMATION SUR LA CEM POUR L’ACHETEUR/ UTILISATEUR DE L’APPAREIL
1. Conditions requises pour obtenir la conformité aux normes ci-dessus

Fabriqué par: Panasonic Connect Co., Ltd. 4-1-62 Minoshima, Hakata-ku, Fukuoka 812-8531, Japon Importateur: Panasonic Connect Europe GmbH Représentant autorisé dans l’UE: Panasonic Testing Centre Winsbergring 15, 22525 Hamburg, Allemagne

41

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FRANÇAIS

Les symboles présents sur ce produit (y compris sur les accessoires) signifient les choses suivantes. (Certains symboles ne sont pas affichés sur cet appareil.)
MARCHE
Veille (ARRÊT) CA
CC
Équipement de Classe II (Le produit a été fabriqué avec une double isolation.)

L’élimination des équipements usagés
Applicable uniquement dans les pays membres de l’Union européenne
et les pays disposant de systèmes de recyclage.
Apposé sur le produit lui-même, sur son emballage, ou figurant dans la documentation qui l’accompagne, ce pictogramme indique que les appareils électriques et électroniques usagés, doivent être séparés des ordures ménagères.
Afin de permettre le traitement, la valorisation et le recyclage adéquats des appareils usagés, veuillez les porter à l’un des points de collecte prévus, conformément à la législation nationale en vigueur.
En les éliminant conformément à la réglementation en vigueur, vous contribuez à éviter le gaspillage de ressources précieuses ainsi qu’à protéger la santé humaine et l’environnement.
Pour de plus amples renseignements sur la collecte et le recyclage, veuillez vous renseigner auprès des collectivités locales, votre revendeur ou fournisseur.
Le non-respect de la réglementation relative à l’élimination des déchets est passible d’une peine d’amende.

42

Lea esto primero! (Para AW-HE20KP, AW-HE20WP) ESPAÑOL

ADVERTENCIA:
· Para reducir el riesgo de producir un incendio o recibir una descarga eléctrica, no exponga este equipo a la lluvia ni a la humedad.
· Para reducir el riesgo de incendio o sacudida eléctrica, mantenga este equipo alejado de todos los líquidos. Utilícelo y guárdelo solamente en lugares donde no corra el riesgo de que le caigan gotas o le salpiquen líquidos, y no coloque ningún recipiente de líquidos encima del equipo.
ADVERTENCIA:
Mantenga siempre el tornillo de montaje de la unidad, los tornillos de montaje de la ménsula y el tornillo de montaje del cable para evitar caídas fuera del alcance de los niños y bebés.
ADVERTENCIA:
La instalación solamente debe llevarla a cabo personal cualificado. Una instalación incorrecta podría provocar la caída del dispositivo y causar lesiones.
PRECAUCIÓN:
No quite la cubierta desatornillándola. No quite la tapa para evitar el riesgo de sacudidas eléctricas. Las piezas del interior no requieren mantenimiento por parte del usuario. Solicite las reparaciones al personal de servicio calificado.
PRECAUCIÓN:
Este aparato puede funcionar con una tensión de entre 100 ­ 240 V CA. Las tensiones diferentes de 120 V no son adecuadas para los EE.UU. y Canadá. El funcionamiento con una tensión diferente de 120 V CA puede requerir la utilización de una clavija de CA diferente. Póngase en contacto con un centro de servicio autorizado por Panasonic, bien sea local o del extranjero, para que le ayude en la selección de una clavija de CA alternativa.

PRECAUCIÓN:
El enchufe del cable de la alimentación deberá poder conectarse y desconectarse fácilmente.La toma de CA (toma de la red) deberá estar cercadel equipo y a ella podrá accederse fácilmente. Para desconectar completamente el equipo de la red, desconecte el cable de alimentación de la toma de red.
PRECAUCIÓN:
Para mantener unas buenas condiciones de ventilación, no instale ni ponga este aparato en una librería, mueble empotrado u otro espacio reducido. Para evitar el riesgo de que se produzcan sacudidas eléctricas o peligros de incendio debidos al recalentamiento, asegúrese de que las cortinas y otros materiales no obstruyan la ventilación.
PRECAUCIÓN:
Para reducir el riesgo de incendios, sacudidas eléctricas e interferencias molestas, utilice solamente los accesorios recomendados.
PRECAUCIÓN:
Compruebe la instalación al menos una vez al año. Una instalación incorrecta podría provocar la caída de la unidad, lo cual podría causar lesiones al usuario.
PRECAUCIÓN:
Para reducir el riesgo de incendio o de descarga eléctrica causado por daños en el cable de alimentación, no lo apriete, doble ni tire de él cuando utilice el aparato.

indica información de seguridad.

43

Lea esto primero! (ParaAW-HE20KP, AW-HE20WP) (continuación) ESPAÑOL Los símbolos en este producto (incluidos los accesorios) representan losiguiente. (Algunos símbolos no se muestran en esta unidad).
ENCENDIDO En espera (APAGADO) CA CC Equipamiento de Clase II (Producto fabricado con aislamiento doble.)
44

Lea esto primero! (Para AW-HE20KE, AW-HE20WE, AW-HE20KED, AW-HE20WED)

ESPAÑOL

ADVERTENCIA:
· Para reducir el riesgo de producir un incendio o recibir una descarga eléctrica, no exponga este equipo a la lluvia ni a la humedad.
· Para reducir el riesgo de incendio o sacudida eléctrica, mantenga este equipo alejado de todos los líquidos. Utilícelo y guárdelo solamente en lugares donde no corra el riesgo de que le caigan gotas o le salpiquen líquidos, y no coloque ningún recipiente de líquidos encima del equipo.
ADVERTENCIA:
Mantenga siempre el tornillo de montaje de la unidad, los tornillos de montaje de la ménsula y el tornillo de montaje del cable para evitar caídas fuera del alcance de los niños y bebés.
ADVERTENCIA:
Este equipo es compatible con la Clase A de CISPR32. En un entorno residencial, este equipo puede causar interferencias de radio.
ADVERTENCIA:
La instalación solamente debe llevarla a cabo personal cualificado. Una instalación incorrecta podría provocar la caída del dispositivo y causar lesiones.

PRECAUCIÓN:
No quite la cubierta desatornillándola. No quite la tapa para evitar el riesgo de sacudidas eléctricas. Las piezas del interior no requieren mantenimiento por parte del usuario. Solicite las reparaciones al personal de servicio calificado.
PRECAUCIÓN:
El enchufe del cable de la alimentación deberá poder conectarse y desconectarse fácilmente.La toma de CA (toma de la red) deberá estar cercadel equipo y a ella podrá accederse fácilmente. Para desconectar completamente el equipo de la red, desconecte el cable de alimentación de la toma de red.
PRECAUCIÓN:
Para mantener unas buenas condiciones de ventilación, no instale ni ponga este aparato en una librería, mueble empotrado u otro espacio reducido. Para evitar el riesgo de que se produzcan sacudidas eléctricas o peligros de incendio debidos al recalentamiento, asegúrese de que las cortinas y otros materiales no obstruyan la ventilación.
PRECAUCIÓN:
Para reducir el riesgo de incendios, sacudidas eléctricas e interferencias molestas, utilice solamente los accesorios recomendados.
PRECAUCIÓN:
Compruebe la instalación al menos una vez al año. Una instalación incorrecta podría provocar la caída de la unidad, lo cual podría causar lesiones al usuario.

indica información de seguridad.

45

Lea esto primero! (Para AW-HE20KE, AW-HE20WE, AW-HE20KED, AW-HE20WED) (continuación)

ESPAÑOL

Aviso para el cable de alimentación de CA
PARA SU SEGURIDAD, LEA CUIDADOSAMENTE LO SIGUIENTE. Este producto está equipado con 2 tipos de cable de alimentación de CA. Uno es para Europa continental, etc. y el otro es para el Reino Unido solamente.
En cada una de las zonas deberá utilizarse el cable de alimentación apropiado, ya que el otro tipo de cable no es adecuado para ello.

PARA EUROPA CONTINENTAL, ETC.
No debe utilizarse en el Reino Unido.

PARA EL REINO UNIDO SOLAMENTE

indica información de seguridad.

46

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ESPAÑOL

AVISO SOBRE CEM PARA EL COMPRADOR/USUARIO DEL APARATO
1. Condiciones previas para conseguir la conformidad con las normas mencionadas <1> Equipo periférico por conectar al aparato y cables de conexión especiales Se recomienda que el comprador/usuario utilice solo equipos recomendados por nosotros como equipos periféricos que se pueden conectar al aparato. Se recomienda que el comprador/usuario utilice solo los cables de conexión descritos más abajo. <2> Para los cables de conexión, utilizar cables apantallados que se ajusten al destino del aparato. Cables de conexión de señales de vídeo Utilizar cables coaxiales apantallados dobles, diseñados para aplicaciones de alta frecuencia del tipo de 75 ohm, para SDI (Interfaz digital en serie). Cables coaxiales, diseñados para aplicaciones de alta frecuencia del tipo de 75 ohm, están recomendados para señales de vídeo analógicas. Cables de conexión de señales de audio Si el aparato es compatible con las señales de audio digitales en serie AES/EBU, utilizar cables diseñados para AES/EBU. Utilizar cables apantallados, que proporcionan un rendimiento de calidad para aplicaciones de transmisión en alta frecuencia, para señales de audio analógicas. Otros cables de conexión (IEEE1394, USB) Utilizar cables apantallados, que proporcionan un rendimiento de calidad para aplicaciones de transmisión en alta frecuencia, como cables de conexión. Para conectar el terminal de señales DVI, utilice un cable con un núcleo de ferrita. Si el aparato está equipado con núcleo(s) de ferrita, tiene que conectarse al cable(s) siguiendo las instrucciones contenidas en este manual.
2. Nivel de rendimiento El nivel de rendimiento del aparato es equivalente a o mejor respecto al nivel de rendimiento requerido por estas normas. Sin embargo, el aparato puede quedar perjudicado por las interferencias si se está utilizando en un ambiente CEM, como una zona donde haya fuertes campos electromagnéticos (generados por la presencia de torres de transmisión de señales, teléfonos móviles, etc.). Para minimizar los efectos negativos de la interferencia en el aparato en casos como éste, se recomienda llevar a cabo las siguientes operaciones en el aparato afectado y en su ambiente de funcionamiento. 1. Colocar el aparato a cierta distancia de la fuente de la interferencia: 2. Cambiar de dirección el aparato. 3. Cambiar el método de conexión utilizado para el aparato. 4. Conectar el aparato a otra toma de corriente que no comparta su energía con otros dispositivos.
Fabricado por: Panasonic Connect Co., Ltd. 4-1-62 Minoshima, Hakata-ku, Fukuoka 812-8531, Japón Importador: Panasonic Connect Europe GmbH Representante Autorizado para la UE: Panasonic Testing Centre Winsbergring 15, 22525 Hamburg, Alemania
47

Lea esto primero! (Para AW-HE20KE, AW-HE20WE, AW-HE20KED, AW-HE20WED) (continuación) ESPAÑOL
Los símbolos en este producto (incluidos los accesorios) representan losiguiente. (Algunos símbolos no se muestran en esta unidad).
ENCENDIDO En espera (APAGADO) CA CC Equipamiento de Clase II (Producto fabricado con aislamiento doble.)
Eliminación de Aparatos Viejos Solamente para la Unión Europea y países con sistemas de reciclado. Este símbolo en los productos, su embalaje o en los documentos que los acompañen significa que los productos eléctricos y electrónicos usadas no deben mezclarse con los residuos domésticos. Para el adecuado tratamiento, recuperación y reciclaje de los productos viejos llévelos a los puntos de recogida de acuerdo con su legislación nacional. Si los elimina correctamente ayudará a preservar valiosos recursos y evitará potenciales efectos negativos sobre la salud de las personas y sobre el medio ambiente. Para más información sobre la recogida o reciclaje, por favor contacte con su ayuntamiento, su distribuidor o su proveedor. Puede haber sanciones por una incorrecta eliminación de este residuo, de acuerdo con la legislación nacional.
48

Bitte lesen Sie zuerst diesen Hinweis!

DEUTSCH

WARNUNG:
· Zur Reduzierung der Gefahr von Brand und elektrischem Schlag dieses Gerät weder Nässe noch Feuchtigkeit aussetzen.
· Um Brand- oder Stromschlaggefahr zu reduzieren, muss dieses Gerät von allen Flüssigkeiten ferngehalten werden. Vermeiden sie Gebrauch und Lagerung des Gerätes an Orten, an denen die Gefahr besteht, dass es mit Flüssigkeiten betropft oder bespritzt wird, und stellen sie keine Flüssigkeitsbehälter auf das Gerät.
WARNUNG:
Bewahren Sie die HaupteinheitBefestigungsschrauben, die HalterungsBefestigungsschrauben und die Befestigungsschraube für Fallschutzdraht stets außer Reichweite von Säuglingen und Kleinkindern auf.
WARNUNG:
Dieses Gerät ist mit der Klasse A von CISPR32 kompatibel. In einer Wohngegend kann dieses Gerät Funkstörungen verursachen.
WARNUNG:
Die Installation darf nur durch qualifiziertes Personal ausgeführt werden. Fehlerhafte Installation kann zum Herunterfallen des Gerätes und zu Verletzungen führen.

VORSICHT:
Öffnen Sie nicht das Gerät durch Abschrauben von Gehäuseteilen. Zur Vermeidung von elektrischem Schlag darf das Gehäuse nicht geöffnet werden. Im Geräteinneren befinden sich keine Teile, die vom Benutzer gewartet werden können. Wartungs- und Reparaturarbeiten grundsätzlich autorisiertem Kundendienstpersonal überlassen.
VORSICHT:
Ein unbehinderter Zugang zum Netzstecker des Netzkabels muss jederzeit gewährleistet sein. Die Steckdose (Netzsteckdose) sollte in der Nähe des Gerätes installiert werden und leicht zugänglich sein. Zur vollständigen Trennung dieses Gerätes vom Netz ziehen sie den Netzstecker aus der Steckdose.
VORSICHT:
Um eine ausreichende Belüftung zu gewährleisten, dieses Gerät nicht in einem Bücherregal, Einbauschrank oder an einem anderen engen Platz aufstellen. Sicherstellen, dass die Ventilationsöffnungen im Gehäuse nicht durch Vorhänge oder andere Materialien blockiert werden; anderenfalls besteht die Gefahr von elektrischem Schlag oder Feuer aufgrund von Überhitzung.
VORSICHT:
Nur das empfohlene Zubehör verwenden, um die Gefahr von Feuer und elektrischem Schlag sowie Störungen auszuschalten.
VORSICHT:
Die Installation ist mindestens einmal jährlich zu überprüfen. Bei fehlerhafter Installation besteht Verletzungsgefahr durch Herunterfallen des Gerätes.

ist die Sicherheitsinformation. 49

Bitte lesen Sie zuerst diesen Hinweis! (Fortsetzung)

DEUTSCH

Vorsichtshinweis zum Netzkabel
BITTE LESEN SIE IM INTERESSE IHRER SICHERHEIT DEN FOLGENDEN TEXT AUFMERKSAM DURCH. Dieses Gerät wird mit Netzkabeln in zwei verschiedenen Ausführungen geliefert. Ein Netzkabel ist für Kontinentaleuropa usw., das andere ausschließlich für Großbritannien bestimmt.
Bitte achten Sie unbedingt darauf, das für das jeweilige Bestimmungsgebiet vorgesehene Netzkabel zu verwenden, da die andere Ausführung nicht für Ihr Land geeignet ist.

FÜR KONTINENTALEUROPA USW.
Nicht für den Gebrauch in Großbritannien bestimmt.

NUR FÜR GROSSBRITANNIEN

ist die Sicherheitsinformation.

50

Bitte lesen Sie zuerst diesen Hinweis! (Fortsetzung)

DEUTSCH

EMV-HINWEIS FÜR DEN KÄUFER/ANWENDER DES GERÄTS
1. Erforderliche Bedingungen zur Einhaltung der oben genannten Standards <1> An das Gerät angeschlossene Geräte und spezielle Verbindungskabel Der Käufer/Anwender sollte nur Geräte verwenden, die von uns als Zusatzgeräte für den Anschluss an das Gerät empfohlen wurden. Der Käufer/Anwender sollte nur die unten aufgeführten Verbindungskabel verwenden. <2> Für den Anschluss abgeschirmte Kabel verwenden, die dem Gerätezweck entsprechen Videokabel Für SDI (Serial Digital Interface) doppelt abgeschirmte 75-Ohm HF-Koaxialkabel verwenden. Für analoge Videosignale werden 75-Ohm HF-Koaxialkabel empfohlen. Audiokabel Verwenden Sie Kabel für AES/EBU, wenn Ihr Gerät serielle digitale AES/EBUAudiosignale unterstützt. Verwenden Sie für analoge Audiosignale abgeschirmte Kabel für hochwertige HF-Übertragungen. Weitere Kabel (IEEE1394, USB) Verwenden Sie abgeschirmte Kabel für hochwertige HF-Anwendungen. Für die Verbindung zum DVI-Signalanschluss muss ein Kabel mit Ferritkern verwendet werden. Wird Ihr Gerät mit Ferritkernen geliefert, müssen diese an den Kabeln befestigt werden, siehe Angaben in dieser Anleitung.
2. Leistungsniveau Das Leistungsniveau des Geräts entspricht oder übersteigt das von diesen Standards verlangte Leistungsniveau. Das Gerät kann aber durch Nutzung in einer EMV-Umgebung, wie Bereichen mit starken elektromagnetischen Feldern (durch Sendemasten, Mobiltelefone etc.) störend beeinflusst werden. Um in diesen Situationen die störenden Einflüsse auf das Gerät zu minimieren wird empfohlen, folgende Schritte für betroffene Geräte und Betriebsumgebungen durchzuführen: 1. Positionieren Sie das Gerät von der Störquelle entfernt. 2. Ändern Sie die Geräterichtung. 3. Ändern Sie die Anschlussmethode des Geräts. 4. Schließen Sie das Gerät an eine andere Stromverbindung, die mit keinen weiteren Geräten geteilt wird.

Hergestellt von: Panasonic Connect Co., Ltd. 4-1-62 Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Importeur: Panasonic Connect Europe GmbH Vertretungsberechtigter in der EU: Panasonic Testing Centre Winsbergring 15, 22525 Hamburg, Deutschland

51

Bitte lesen Sie zuerst diesen Hinweis! (Fortsetzung)

DEUTSCH

Die Symbole an diesem Produkt (einschließlich Zubehör) haben die folgenden Bedeutungen. (Einige Symbole werden nicht auf diesem Gerät angezeigt.)
EIN
Standby (AUS)
Wechselstrom
Gleichstrom
Geräte der Klasse II (das Produkt wurde mit doppelter Isolierung konstruiert.)

Entsorgung von Altgeräten
Nur für die Europäische Union und Länder mit Recyclingsystemen Dieses Symbol, auf den Produkten, der Verpackung und/oder den Begleitdokumenten,bedeutet, dass gebrauchte elektrische und elektronische Produkte nicht in den allgemeinen Hausmüll gegeben werden dürfen. Bitte führen Sie alte Produkte zur Behandlung, Aufarbeitung bzw. zum Recycling gemäßden gesetzlichen Bestimmungen den zuständigen Sammelpunkten zu. Indem Sie diese Produkte ordnungsgemäß entsorgen, helfen Sie dabei, wertvolle Ressourcen zu schützen und eventuelle negative Auswirkungen auf die menschlicheGesundheit und die Umwelt zu vermeiden. Für mehr Informationen zu Sammlung und Recycling, wenden Sie sich bitte an Ihrenörtlichen Abfallentsorgungsdienstleister, Händler oder Zulieferer. Gemäß Landesvorschriften können wegen nicht ordnungsgemäßer Entsorgung dieses Abfalls Strafgelder verhängt werden.

52

Leggere prima quanto segue!

ITALIANO

AVVISO:
· Per ridurre il rischio d’incendio o di scosse, non esporre questo prodotto alla pioggia o all’umidità.
· Per ridurre il rischio d’incendio o di scosse elettriche, tenere questo prodotto lontano da tutti i liquidi. Usarlo e conservarlo soltanto in luoghi che non siano esposti a gocciolamenti o spruzzi di liquidi, e non mettervi sopra recipienti di liquidi.
AVVISO:
Mantenere sempre la vite di montaggio dell’unità principale, le viti di montaggio staffa e la vite di montaggio del cavo anticaduta lontano dalla portata dei bambini.
AVVISO:
Questa apparecchiatura è conforme alla Classe A della norma CISPR32. In ambienti residenziali questa apparecchiatura potrebbe causare interferenze radio.
AVVISO:
L’installazione deve essere realizzata unicamente da tecnici qualificati. Un’installazione incorretta può risultare nella caduta dell’apparecchio con conseguenti danni alle persone.

PRECAUZIONE:
Non togliere il coperchio svitandolo. Per ridurre i pericoli di scosse elettriche, non togliere il coperchio. All’interno non ci sono parti riparabili dall’utente. Per le riparazioni, rivolgersi a personale tecnico qualificato.
PRECAUZIONE:
La spina del cavo di alimentazione deve essere sempre a portata di mano.La presa c.a. (presa di rete) deve essere installata vicino all’apparecchio ed essere facilmente accessibile. Per scollegare completamente questo apparecchio dalla rete, scollegare la spina del cavo di alimentazione dalla presa c.a..
PRECAUZIONE:
Per assicurare una buona ventilazione, non installare o sistemare questo apparecchio in uno scaffale, mobile incorporato od altro spazio chiuso. Per evitare i pericoli di scosse elettriche o d’incendio a causa di un surriscaldamento, accertarsi che tende od altro materiale non ostacolino la ventilazione.
PRECAUZIONE:
Per ridurre i pericoli d’incendio o di scosse elettriche e di fastidiose interferenze, usare soltanto gli accessori raccomandati.
PRECAUZIONE:
Controllare l’installazione almeno una volta all’anno. Un’installazione incorretta può risultare nella caduta dell’apparecchio con conseguenti danni alle persone.

sono le informazioni sulla sicurezza.

53

Leggere prima quanto segue! (continua)

ITALIANO

Precauzione per il cavo di alimentazione

PER LA PROPRIA SICUREZZA, LEGGERE ATTENTAMENTE IL TESTO SEGUENTE. Questo prodotto è dotato di un cavo di alimentazione c.a. di 2 tipi. Uno è per l’Europa continentale, ecc. e l’altro esclusivamente per il Regno Unito.

In ciascuna area locale bisogna usare il cavo di alimentazione appropriato, perché ogni altro tipo di cavo non è adatto.

PER L’EUROPA CONTINENTALE, ECC.
Da non usare nel Regno Unito.

PER IL REGNO UNITO SOLTANTO

sono le informazioni sulla sicurezza.

54

Leggere prima quanto segue! (continua)

ITALIANO

AVVISO EMC PER L’ACQUIRENTE/UTENTE DELL’APPARATO
1. Prerequisiti essenziali per la conformità agli standard sopra menzionati

55

Leggere prima quanto segue! (continua)

ITALIANO

I simboli su questo prodotto (compresi gli accessori) rappresentano quanto segue. (Alcuni simboli non sono visualizzati su questa unità.)
ON Standby (OFF) CA DC Apparecchiatura di classe II (il prodotto dispone di doppio isolamento.)

Smaltimento di vecchie apparecchiature
Solo per Unione Europea e Nazioni con sistemi di raccolta e smaltimento Questo simbolo sui prodotti, sull’imballaggio e/o sulle documentazioni o manuali accompagnanti i prodotti indica che i prodotti elettrici, elettronici non devono essere smaltiti come rifiuti urbani ma deve essere effettuata una raccolta separata. Per un trattamento adeguato, recupero e riciclaggio di vecchi prodotti vi invitiamo a portarli negli appositi punti di raccolta secondo la legislazione vigente nel vostro paese. Con uno smaltimento corretto, contribuirete a salvare importanti risorse e ad evitare i potenziali effetti negativi sulla salute umana e sull’ambiente. Per ulteriori informazioni su raccolta e riciclaggio, vi invitiamo a contattare il vostro comune, rivenditore o fornitore. Lo smaltimento non corretto di questi rifiuti potrebbe comportare sanzioni in accordocon la legislazione nazionale.

56

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60

Operating Instructions

Characteristics

Multiple number of formats supported You can switch between the following formats via the camera menus or a web browser. [50Hz] 1080/50p, 1080/25p, 1080/50i, 720/50p [59.94Hz] 1080/59.94p, 1080/29.97p, 1080/59.94i, 720/59.94p [60Hz] 1080/60p, 1080/30p, 1080/60i, 720/60p
1/2.8-type MOS sensor and 12× zoom lens featured
1/2.8-type MOS sensor and DSP (digital signal processor) are incorporated. High-quality pictures are obtained by video processing in many different kinds of ways.

The unit is equipped with functions that allow clean and clear reproduction of images in a wide range of applications, such as dynamic range stretch (DRS) functions that compensate for overexposure and loss of dark detail and a digital noise reduction (DNR) function that allows you to shoot scenes clearly by minimizing image lag even in dark locations.
Easy operation of unit enabled by its integration with a high-performance pan- tilt head unit High-speed operations with maximum speed
of 200°/s during preset, and 100°/s during manual Wide rotational angles with a panning range of ±170° and a tilting range from ­30° to +90° Storage of up to 100 positions in the preset memory (The number of preset memories that can be used varies from one controller to another.)

IP video output function featured

In addition to its optical 12× zoom lens, the The unit is equipped with image compression

unit comes with a 4× digital zoom to

and IP transmission LSI capabilities. In

achieve high-quality images that overflow

addition, output at up to 60 fps is possible for

with ambiance.

Full HD images.

Employing the functions of this chip together with IP control opens the door to uses in a wide range of applications including the control of the camera from a remote location.

61

Standard serial communication support Connect up to seven cameras to a
commercially available controller via RS-232C interface.
Integrated pan-tilt head unit, camera and lens to facilitate installation By designing the camera, lens and pan-tilt
head as a single integrated unit, the time taken for the installation work has been drastically reduced.
Use of easy-to-operate wireless remote control (optional accessory) is possible A wireless remote control capable of
operating up to four units can be used. It can easily be used to set the various functions or switch between them while viewing the menu screens.

High degree of compatibility with Panasonic’s currently available controllers, enabling a flexible system to be put together A maximum of five units can be operated by
serial control from one of Panasonic’s currently available controllers (AW- RP60, AW-RP150).
The unit can also be used together with the cameras and pan-tilt head unit systems currently available from Panasonic Connect Co., Ltd. so that an existing system can be used to advantage to put together a system that is even more flexible.
[Note] It may be necessary to upgrade the version of the controller in order to support the unit.
The maximum distances between the units and controller is 1000 meters (3280 ft). (when serial control is exercised)

Flexible camera layout enabled by simple connection and installation The unit features excellent connectivity
and installability thanks to the IP control; a lightweight main unit, and the turn-lock mechanism, which enables the user to install it on his or her own (only when used indoors). [Note] Bear in mind that the unit is designed to be used indoors only: It cannot be used outdoors. The compact camera unit realizes space-saving installation. The unit is suitable for replacing an existing camera or for expanding the current system.
Use in online meetings
The unit supports UVC so the video and audio signals can be output over USB. By using the PTZ virtual USB Driver software and connecting with a LAN cable, it is possible to use the unit as a usb camera.

Use of an external device or some other means must be provided separately in order to extend the video signal connections.
PoE+ 1 eliminates need for camera power configurations Configurations for camera’s power supply
are not necessary when the unit is connected to a network device that supports the PoE+ standard (IEEE802.3at compliant)2.
[Note] If the AC adaptor and a PoE+ power supply are connected simultaneously, the AC adaptor will have priority.
Use a category 5e cable or higher when using aPoE+ power supply. The maximum length of the cable between the power supply unit and the unit is 100 meters (328 ft). Using a cable that is lower than category 5e may result in reduced power supply capabilities.
1: Power over Ethernet Plus. Referred to as “PoE+” in this manual.
2: For details on PoE+ power supply devices for which operation has been verified, consult your local dealer.

62

Operating Instructions
Required Personal Computer Environment

CPU Memory Network function
Image display
Supported operating systems and web browsers

Intel® CoreTM i5 3.2GHz or higher (Skylake 6500 or later) 4 GB or more 100BASE-T/TX or 1000BASE-T, RJ-45 connector Resolution: 1920 x 1080 pixels or more Color generation: True Color 24-bit or more For Windows:
Microsoft® Windows® 10 Windows® Internet Explorer® 11 64-bit/32-bit
Microsoft Edge Google Chrome For Mac:
macOS 10.15 macOS 10.14 macOS 10.13 macOS 10.12 OS X 10.11

Other

Safari Google Chrome Graphics card support hardware acceleration (for decode H.264/H.265/MJPEG streaming) Adobe® Reader® (for viewing the operating instructions available on the website)

IMPORTANT Failure to provide the required personal computer environment may slow down the delineation of the images on the screen, make it impossible for the web browser to work and cause other kinds of problems.

[Note] Depending on the software version of the unit, an update may be necessary. For the latest information on compatible operating systems, and web browsers, visit the support
desk at the following website: https://pro-av.panasonic.net/

63

Disclaimer of Warranty
IN NO EVENT SHALL Panasonic Connect Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW: 1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT,
SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT; 2) PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER; 3) UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER; 4) INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT; 5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY; 6) ANY DEMANDS FOR COMPENSATION, CLAIMS, ETC. OCCASIONED BY THE INFRINGEMENT OF PRIVACY BY INDIVIDUALS OR ORGANIZATIONS WHOSE IMAGES WERE SHOT BY THE USER BECAUSE THESE IMAGES (INCLUDING THE RECORDINGS MADE) WERE MADE AVAILABLE BY THE USER BECAUSE IN THE PUBLIC DOMAIN FOR SOME REASON OR OTHER OR BECAUSE THE IMAGES ENDED UP BEING USED FOR PURPOSES OTHER THAN THE ONE DESCRIBED ABOVE 7) LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
64

Network security
As you will use this unit connected to a network, your attention is called to the following security risks. Leakage or theft of information through this unit Use of this unit for illegal operations by persons with malicious intent Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks.
Enable user authentication from the web screen. Use this unit in a network secured by a firewall, etc. If this unit is connected to a network that includes personal computers, make sure that the
system is not infected by computer viruses or other malicious entities (using a regularly updated antivirus program, anti-spyware program, etc.). Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and password. After accessing the unit as an administrator, be sure to close all web browsers. Change the administrator password periodically. To avoid passwords that can be guessed easily by third parties, set a password of at least 8 characters in length, including at least 3 different types of characters, such as upper case, lower case, numbers, and symbols Restrict access to the unit by authenticating the users, for example, to prevent setting information stored on the unit from leaking over the network. Do not install the unit in locations where the unit, cables, and other parts can be easily damaged or destroyed by persons with malicious intent. Avoid connections that use public lines.
[Note] Notes on user authentication User authentication on the unit can performed via digest authentication or basic authentication. If basic authentication is used without the use of a dedicated authentication device, password leaks may occur. We recommend using digest authentication.
Usage restrictions Use of the same segment is recommended for the network in which the unit and personal computer are connected. If the equipment uses connections with different segments, events based on the settings inherent to the network equipment, for instance, may occur so check this thoroughly prior to operation.
65

Operating Instructions
Accessories
Check the accessories before using this unit. After removing the product from its container, dispose of the packing materials in an appropriate manner.
AC Adaptor
Power cable
Drop-prevention wire
Mount bracket for installation surface Cable fixing bracket

Optional accessories
Optional accessories
Wireless remote control AW-RM50AG (Size “AA” dry battery x2, obtained separately)
Direct ceiling mount bracket WV-Q105A
[Note] For details on optional accessories, refer to the catalog or consult your local dealer.

Cable Ties (x2)
Bracket mounting screws M4 x 10 mm (4 screws) Main unit mounting screws M4 x 6 mm (2 screws)
Screw for cable fixing bracket M2.6 x 5 mm (1 screw)
Lens cap

66

Operating Instructions
Operating Precautions

Shoot under the proper lighting conditions.
To produce pictures with eye-pleasing colors, shoot under the proper lighting conditions. The pictures may not appear with their proper colors when shooting under fluorescent lights. Select the proper lighting as required.
To ensure a stable performance in the long term
Using the unit for prolonged periods in locations where the temperature and humidity levels are high will cause its parts to deteriorate, resulting in a reduction of its service life. (Recommended temperature: Max. 35 oC (95 °F)) Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location.
Do not point the camera at strong lights.
When parts of the MOS sensor are exposed to spotlights or other strong lights, blooming (a phenomenon where the edges of strong lights become blurred) may occur.
What happens with high-brightness subjects
Flare may occur if an extremely bright light source is pointed at the lens. In a case like this, change the angle or take some other remedial action.

When using the automatic functions
In the [Scene] such as the camera menu, the initial settings on some items has been set to auto, making it impossible for these items to be operated manually. To operate them manually, switch from the auto settings to the manual settings as required. When using the ATW (auto tracking white adjustment) function under fluorescent lights, the white balance may vary.
Operating temperature range
Avoid using the unit in cold locations where the temperature drops below 0 oC (32 °F) or hot locations where the temperature rises above 40 oC (104 °F) since these temperatures downgrade the picture quality and adversely affect the internal parts. Also, it may take a few minutes to stabilize the image when used in low temperatures. We recommend that you turn on this unit before use.
Concerning the HDMI interface standard
This unit has been certified as HDMI-compatible, but on rare occasions images may not be displayed depending on the HDMI device which has been connected to the unit.

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Color bars
Color bars are used to adjust the color phase, and the widths and positions of these bars may differ from other models.
Concerning PoE+ power supply
The unit complies with the IEEE802.3at standard. Use a compatible Ethernet hub and PoE+ injector to use a PoE+ power supply.
Turn off the power before connecting or disconnecting the cables.
Always be sure to turn off the power before connecting or disconnecting the cables.
H.264/H.265 patent pool licensing
This product is licensed based on the AVC Patent Portfolio License, and the license does not extend beyond uses by users, who engage in the acts described below, for their own personal and non-profit applications. (i) Recoding of image information in
compliance with the AVC standard (hereafter, “AVC videos”) (ii) Playing of AVC videos recorded by consumers engaging in personal activities or AVC videos acquired from licensed providers For details, visit MPEG LA, LLC website (http://www.mpegla.com).
Handle the unit carefully.
Do not drop the unit or subject it to strong impact or vibration. Doing so may cause the unit to malfunction.

When the unit is not in use
Turn off the unit’s power when it is not in use. When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to dispose of it properly.
Do not touch the optical system.
Under no circumstances must they be touched. In the unlikely event that they have become dusty, remove the dust by using a camera blower or by wiping them gently with a lens cleaning paper.
Do not point the camera directly at the sun or a laser beam, no matter whether it is turned on or not.
Taking images of the sun, laser beams, or other brightly lit subjects for prolonged periods of time may damage the MOS sensor.
Personal computer used
If the same image is displayed for a prolonged period on a PC monitor, the monitor may be damaged. Use of a screen saver is recommended.
Concerning the IP address setting
Do not run the Easy IP Setup Software on a multiple number of personal computers for a single camera and set the IP address at the same time. Otherwise, you will be unable to complete the proper procedure and set the IP address correctly.

Keep the unit away from water
Avoid all direct contact with water. Otherwise, problems may occur.

Disposal of the unit
When the unit has reached the end of its service life and is to be disposed of, asks a qualified contractor to dispose of the unit properly in order to protect the environment. 68

Maintenance
Turn off the unit’s power before proceeding with maintenance. Otherwise, you may injure yourself. Wipe the surfaces using a soft dry cloth. Avoid all contact with benzene, paint thinners and other volatile substances, and avoid using these substances. Otherwise, the casing may become discolored.
Do not use the unit in oily-smoky or dusty places.
Performance may be adversely affected if small particles or other foreign objects get inside the product. Take extra care in environments where a special effect such as theatrical smoke is used.
Do not allow foreign matter to make contact with the rotating parts.
Failure to obey may cause the unit to malfunction.

Use the unit in an environment with minimal moisture and dust.
Avoid using the unit in an environment with high concentration of moisture or dust since these conditions will damage the internal parts.
Zooming and focusing
When the focus is set manually, out-of-focusing may occur during zooming. After zooming, if necessary, either adjust the focus or set the focus to auto. When using the focus at the manual setting, proceed with zooming after setting the focus position at the Tele end where the focusing accuracy is higher. (However, if the distance form the unit to the object is less than 1.5 meters (4.9 ft), the subject may shift out of focus at the Wide end.) If zooming is performed to the Tele end after having adjusted the focus at the Wide end, out-of-focusing may occur.
About the operation sound of pan/tilt
When pan/tilt is being operated, the operation sound is louder at high speed compare with that at low speed. For environment with operation sound concern, operate the pan/tilt at a low speed.

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Information on software used with this product
This product incorporates the following software: (1) the software developed independently by or for Panasonic Connect Co., Ltd., (2) the software owned by third party and licensed to Panasonic Connect Co., Ltd., (3) the software licensed under the GNU General Public License, Version 2.0 (GPL V2.0), (4) the software licensed under the GNU LESSER General Public License, Version 2.1 (LGPL V2.1), and/or (5) open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1. The software categorized as (3) – (5) are distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Please refer to the detailed terms and conditions that can be downloaded from the web screen At least three (3) years from delivery of this product, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge no more than our cost of physically performing source code distribution, a complete machine-readable copy of the corresponding source code covered under GPL V2.0, LGPL V2.1 or the other licenses with the obligation to do so, as well as the respective copyright notice thereof. https://pro-av.panasonic.net However, do not contact Panasonic for questions regarding obtained source codes.
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Operating Instructions

Parts and Functions
Camera Unit
1 23
4

1. Lens 2. Tally status indicator
– Red light: The unit is receiving tally command. – Red light flashing once (1Hz): The unit’s
pan/tilt limit is being configured. – Red light flashing twice (1Hz): The unit’s
pan/tilt limit is being cancelled. – Blue light: USB Video Class/Audio Class is in
operation. 3. Camera head 4. Power status indicator
– Orange light: Standby mode – Green light: The unit is turned on – Flashing green light (1Hz): The unit is
receiving a wireless remote control signal with a matching remote control ID – Flashing(1Hz) orange light: The unit is receiving a wireless remote control signal with a different remote control ID – Flashing (5Hz) green light: After Initialization 1 and Initialization 2 via DipSW – High speed (5Hz) flashing orange light: When a signal from the wireless remote control is received while the wireless control is set to “Disable” from the web screen menu. – Flash (1Hz) red light: Firmware updating – Red light: Firmware update failure or other abnormality. 5. LAN indicator(LINK/ACT) Lights up when data is transmitted/received via LAN. 6. LAN connector Use a category 5e or above LAN cable with a maximum length of 100 m (328 ft.) [Note]: Use of an STP (shielded twisted pair) cable is recommended.

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7. RS-422 connector [RS-422]

This RS-422 connector (RJ-45) is connected

when exercising serial control over the unit from

an external device.

Use a cable with the following specifications for

the connection to this connector.

[Note]:

8

LAN cable* (category 5 or above, straight

cable), max. 1000 meters [3280 ft]

5

Use of an STP (shielded twisted pair)

cable is recommended.

1 3 5 7 2 4 6 8

7 6

9 11 13 15 10 12 14 16

Pin No. Signal Pin No. Signal

1 GND

5 TXD +

2 —

6 RXD +

3

RXD ­

7 —

4 TXD ­

8 —

8. RS-232C connectors [RS-232C IN/OUT] Connect to RS-232C cables.
RS-232C IN/OUT connector

Mini DIN 8-pin (JST)

RS-232C IN

RS-232C OUT

Pin No. Signal Pin No. Signal

1 DTR_IN

1 DTR_OUT

2 DSR_IN

2 DSR_OUT

3 TXD_IN

3 TXD_OUT

4 GND

4 GND

5 RXD_IN

5 RXD_OUT

6 GND

6 GND

7 IR OUT R 7 NC

8 IR OUT L

8 NC

[Note]: Be aware that the polarities (+/-) of the serial data may be different depending on the specifications of the device to be connected.

9. Anti-theft wire mounting hole Use this hole to attach the wire bracket (commercially available).

10. Audio input connector [AUDIO IN] Inputs external audio (microphone, line).

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11. Service Switch Default: a full reset The unit is in its default mode.

8 5
7 9 11 13 15 6 10 12 14 16

Initialization 1: Reset the user authentication settings for network connection. (This will delete all the registered user information (IDs/passwords). After configuring the SERVICE switch in the manner of the following illustration, power on the unit.
[Note]: 1. Once Initialization 1 is configured
properly, the unit’s status indicator LED blinks green. 2. Restore the SERVICE switch to its previous setting. (Both SW1 and SW2 are set to OFF.) 3. Restart the unit to fully accomplish the setting of Initialization 1. Initialization 2 Initialization 2 restores the unit to its factory default, including the setting of the menu, and the Network Configuration. After configuring the SERVICE switch in the manner of the following illustration, power on the unit.

[Note]: 1. Once Initialization 2 is configured
properly, the unit’s status indicator LED in front of the unit blinks green. 2. Restore the SERVICE switch to its previous setting. (Both SW1 and SW2 are set to OFF.) 3. Restart the unit to fully accomplish the setting of Initialization 2.
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12. HDMI connector This is the HDMI video signal output connector. For limitations that pertain when simultaneously outputting HDMI and SDI signals, refer to the section on the Priority Mode in .
8

13. USB Type-C terminal [

]

5

The unit can be used as a Web camera by

connecting the unit and a personal computer

with USB Video Class.

7 6

9 11 13 15 10 12 14 16

14. SDI OUT connector [3G-SDI OUT] This is the SDI video signal output connector. For limitations that pertain when simultaneously outputting HDMI and SDI signals, refer to the section on the Priority Mode in <Operations and Settings>.

15. Screw hole for cable fixing bracket

16. DC IN connector [12V IN

]

Connect the AC adaptor supplied with the unit to

this connector to supply the DC 12 V voltage to

the unit.

[Note]

System will reboot as you plug in/out the AC

adapter in/out even when the power is supplied

from a PoE+ switch.

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Operating Instructions
Wireless Remote Control (optional accessory)

You can operate the unit with the optional wireless remote control (AW- RM50AG). Consult your dealer concerning the purchase of a wireless remote control.

Buttons used for operating this unit are described.

1

1 Signal transmission window

2 ON/STANDBY button

2

11

Each time this is pressed for 2 seconds, operation

3

switches between turning on the unit`s power and establishing the standby status.

54

3 CAMERA 1 to 4 buttons

6

Selects a camera to be operated. Once a button has been selected, the unit

corresponding to the selected button can be operated.

7

4 SET button

If this button is pressed when the [AWB A] memory or

[AWB B] memory has been selected for the white

balance adjustment, the white balance is

8

12

automatically adjusted and registered in the selected

9

memory.

5 MODE button

Each time you press the button, the signal switches

between the color bar signal output and the camera

13

image output.

10

14 6

GAIN buttons [OFF] [LOW] [HI] [AUTO] These are used to set the gain.

The gain increase can be set in three steps using the

[OFF], [LOW] and [HI] buttons. [OFF] is set to 0 dB, [LOW] is set to 9 dB, and [HI] is

set to 18 dB.

When the [AUTO] button is pressed, the AGC function

is activated, and the gain is adjusted automatically

depending on the light quantity.

The maximum gain of the AGC function can be set

using the camera menu.

7 1 to 12 buttons These are used to call the information on the unit’s

directions and other settings, which have been

registered in the units preset memories No.1 to No.12,

and reproduce those settings.

Setting in preset memories No.13 and above cannot

be called from the wireless remote control

8 PRESET button Press this button and any of the buttons from 1 to 12

simultaneously to register a preset memory.

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1

9 Pan-tilt buttons and menu operation buttons

(1)These are used to change the unit’s direction. The

2

11

unit is tilted in the up/down direction using the [] and

3

[] buttons and panned in the left/right direction using

54

the [] and [] buttons.

The [] button does not work during tilting and

6

panning.

When the [] or [] and [] or [] buttons are

7

pressed at the same time, the unit moves diagonally.

(2) The buttons are used for menu operations when

the unit displays the camera menus.

8

12

Use the [] and [] buttons to select the menu items.

9

When a selected item has a sub-menu, the sub-menu

will be displayed by pressing the [] or [] button.

When the [] or [] button is pressed on the setting

menu at the bottom hierarchical level, the new setting

13

is entered.

10

14 10 SLOW button

This is used to change the movement speed at which

the panning, tilting, zooming and focusing operations

are performed to the low speed.

11 MENU button Press and hold for 2 seconds to display the camera menu of the unit.

12 HOME button When this is pressed for 2 seconds, the unit’s direction (panning or tilting) returns to the front of the unit and the zoom level of the unit is changed back to x1.

13 ZOOM button These are used to adjust the digital zoom. The zoom is adjusted in the wide-angle using the [W] button and in the telephoto using the [T] button

14 FAST button This is used to change the movement speed at which the panning, tilting, zooming and focusing operations are performed to the high speed.

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This unit can be operated by remote control using a wireless remote control (model number: AW-RM50AG) purchased separately. Check out the following points before using the wireless remote control. Point the wireless remote control at the unit’s wireless remote control signal lightsensing
area (front side and back side), and operate it within a range of 10 meters (32.8 ft.) from the area. Refer to <Layout of wireless remote control signal light-sensing areas> on the below. The signal sensing distance is reduced if the angle at which the wireless remote control signals are sensed is increased. The light-sensing sensitivity is reduced to about one-half when the wireless remote control is pointed at an angle of 40 degrees from each position in front of a wireless remote control signal light-sensing area (front panel or back panel). If the unit is installed near fluorescent lights, plasma monitors or other such products or if the unit is exposed to sunlight, the effects of the light may make it impossible for the unit to be operated using the wireless remote control. Be sure to follow the steps below for installation and use. Take steps to ensure that the wireless remote control signal light- sensing area will not be
exposed to the light from fluorescent lights, plasma monitors or other such products or from the sun. Install the unit away from fluorescent lights, plasma monitors and other such products. For about 10 minutes even after the batteries have been removed from the wireless remote control, the selection of the operation to be performed (the CAMERA <1>, <2>, <3> or <4> button which was pressed last) will remain stored in the memory. When a longer period of time elapses, however, the selection is reset to the status established when the CAMERA<1> button was pressed. The unit’s status indicator LED blinks green when a signal matched by the wireless remote control ID has been received, and it blinks orange when a signal that is not matched by the wireless remote control ID has been received. When the wireless control in the web screen menu is set to “Off”, you cannot operate with the wireless remote control. The power status indicator flashes orange rapidly (5Hz). When operating with the wireless remote control, set the wireless control in the web screen menu to “On”.
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