Samsung UE43BU8000UXTK Crystal 4K Smart TV USER MANUAL
- June 9, 2024
- Samsung
Table of Contents
- Samsung UE43BU8000UXTK Crystal 4K Smart TV
- Before Reading This User Manual
- Warning! Important
- Installation
- Safety Precaution
- Operation
- Caring for the TV
- What’s in the Box?
- Initial Setup
- Troubleshooting and Maintenance
- Specifications and Other Information
- Decreasing power consumption
- Correct disposal of the batteries in this product
- Correct disposal of the batteries in this product
- Removing the battery
- Warranty Card
- WARRANTY CONDITIONS
- FAQ’s
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Samsung UE43BU8000UXTK Crystal 4K Smart TV
Before Reading This User Manual
This TV comes with this User Manual and an embedded e-Manual (Menu > Settings
Support > Open > e-Manual).
Warning! Important
Safety Instructions
Please read the Safety Instructions before using your TV. Refer to the table
below for an explanation of symbols that may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). THERE ARE NO USER-SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
- Do not overload wall outlets, extension cords, or adaptors beyond their voltage and It may cause fire or electric shock.
- Refer to the power specifications section of the manual and/or the power supply label on the product for voltage and amperage information.
- Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
- Never insert anything metallic into the open parts This may cause electric shock.
- To avoid electric shock, never touch the inside of this Only a qualified technician should open this apparatus.
- Be sure to plug in the power cable until it is firmly When unplugging the power cable from a wall outlet, always pull on the power cable’s plug. Never unplug it by pulling on the power cable. Do not touch the power cable with wet hands.
- If this apparatus does not operate normally – in particular, if there are any unusual sounds or smells coming from it – unplug it immediately and contact an authorized dealer or Samsung service center.
- To protect this apparatus from a lightning storm, or to leave it unattended and unused for a long time, be sure to unplug it from the wall outlet and disconnect the antenna or cable system.
- Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cable to generate sparks and heat or by causing the insulation to
- Use only a properly grounded plug and wall outlet.
- An improper ground may cause electric shock or equipment (Class l Equipment only.)
- To turn off this apparatus completely, disconnect it from the wall To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
Installation
- Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
- Do not place vessels (vases) containing water on this apparatus, as this can result in a fire or electric shock.
- Do not expose this apparatus to rain or moisture.
- Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, and chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, Failure to do so may lead to serious damage to your TV.
- Do not expose this apparatus to dripping or splashing.
Mounting the TV on a wall
- If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. If it is not correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.
- To order the Samsung wall mount kit, contact the Samsung service center.
- Samsung is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
- Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
- You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than the plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
- When installing a wall mount kit, we recommend you fasten all four VESA screws.
- If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical area.)
- Do not mount the TV at more than a 15-degree tilt.
- Standard dimensions for wall mount kits are shown in the table in the Quick Setup Guide.
- Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.
- Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
- For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
- Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
- Always have two people mount the TV onto a wall.
- For 82-inch or larger models, have four people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.
- When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
Safety Precaution
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device, referring to “Preventing the TV from falling”.
WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
- Always use cabinets or stands or mounting methods recommended by Samsung.
- Always use furniture that can safely support the television set.
- Always ensure the television set is not overhanging the edge of the supporting furniture.
- Always educate children about the dangers of climbing on furniture to reach the television set or its controls.
- Always route cords and cables connected to your television so they cannot be tripped over pulled or grabbed.
- Never place a television set in an unstable location.
- Never place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
- Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.
- Never place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed. If the existing television set is going to be retained and relocated, the same considerations as above should be applied.
- When you have to relocate or lift the TV for replacement or cleaning, be sure not to pull out the stand.
Preventing the TV from falling
- Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall.
- You may need additional material such as wall anchors depending on the type of wall.
- Using the appropriately sized screws, firmly fasten a set of brackets to the TV.
- For the screw specifications, refer to the standard screw part in the table in the Quick Setup Guide
- Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.
- Install the TV near the wall so that it does not fall backward.
- Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.
Operation
- This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
- Store the accessories (remote control, batteries, etc.) in a location safely out of the reach of children.
- Do not drop or strike the product. If the product is damaged, disconnect the power cable and contact a Samsung service center.
- Do not dispose of remote control or batteries in a fire.
- Do not short-circuit, disassemble, or overheat the batteries.
- CAUTION: There is a danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.
- WARNING – TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
Caring for the TV
- To clean this apparatus, unplug the power cable from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
- The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
- Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
What’s in the Box?
Make sure the following items are included with your TV. If any items are missing, contact your dealer.
- Samsung Smart Remote
- Standard Remote Control & Batteries (Depending on the model)
- User Manual
- CI Card Adapter
- Warranty Card / Regulatory Guide (Not available in some locations)
- TV Power Cable
- The type of battery may vary depending on the model.
- The items’ colors and shapes may vary depending on the models.
- Cables not included can be purchased separately.
- Check for any accessories hidden behind or in the packing materials when opening the box.
Warning: Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown. For more information about handling, refer to the Quick Setup Guide that came with this product.
Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV’s basic settings to suit your viewing environment.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On.
- The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.
- A: Control menu TV
- B: Controller button / Remote control sensor / Microphone switch
How to turn on and off the Microphone
You can turn the on or off the microphone by using the switch at the bottom of the TV. If the microphone is turned off, All voice and sound features using the microphone are not available.
- This function is supported only in Q7B/Q8B/QN8B/QN9B Series.
- The position and shape of the microphone switch may differ depending on the model.
- During analysis using data from the microphone, the data is not saved.
Troubleshooting and Maintenance
Troubleshooting
For more information, refer to “Troubleshooting” or “FAQ” in the e-Manual. > Menu > Settings > Support > Open e-Manual > Troubleshooting or FAQ If none of the troubleshooting tips apply, please visit “www.samsung.com” and click Support or contact the Samsung service center.
- This TFT LED panel is made up of sub-pixels that require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
- To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto-update functions on the TV’s menu ( > Menu > Settings > Support > Software Update > Update Now or Auto update).
The TV won’t turn on.
- Make sure that the power cable is securely plugged into the TV and the wall outlet.
- Make sure that the wall outlet is working and that the remote control sensor at the bottom of the TV is lit and glowing a solid red.
- Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “The remote control does not work”.
The remote control does not work.
- Check if the remote control sensor at the bottom of the TV blinks when you press the button on the remote control.
- Samsung Smart Remote: When the remote’s battery is discharged, charge the battery using the USB charging port (C-type), or turn over the remote to expose the solar cell to light.
- Standard Remote Control: If it does not blink, replace the remote control’s batteries. Make sure that the batteries are installed with their poles (+/–) in the correct direction. Alkaline batteries are recommended for longer battery life.
- Try pointing the remote directly at the TV from 1.5-1.8 m away.
- If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. To pair a Samsung Smart Remote, press the buttons together for 3 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to
Menu > Settings > All Settings > General & Privacy > Power and Energy Saving Brightness Optimisation.
- The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.
Specifications and Other Information
Specifications
Display Resolution
3840 x 2160
Sound (Output) BU8/Q6B/Q7B Series: 20 W Q8*B Series (50″): 40 W
QN8B/Q8B Series (55″-85″): 60 W
QN9B Series (43″): 20 W, QN9B Series (50″): 40 W
QN9*B Series (55″-85″): 60 W
Operating Temperature
10 °C to 40 °C (50 °F to 104 °F)
Operating Humidity
10 % to 80 %, non-condensing
Storage Temperature
-20 °C to 45 °C (-4 °F to 113 °F)
Storage Humidity
5 % to 95 %, non-condensing
Notes
- This device is a Class B digital
- For information about the power supply, and more information about power consumption, refer to the information on the label attached to the
- On most models, the label is attached to the back of the (On some models, the label is inside the cover terminal.)
- Typical power consumption is measured according to IEC
- To connect a LAN cable, use a CAT 7 (*STP type) cable for the (100/10 Mbps)
Shielded Twisted Pair
- The images and specifications of the Quick Setup Guide may differ from the actual
An administration fee may be charged in the following situations:
- An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).
- You bring the unit to the Samsung service center, but it is found that the product has no defect (i.e., where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cable when you don’t intend to use the TV for a long time.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)
This marking on the product, accessories, or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working
life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their suppliers and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal
Correct disposal of the batteries in this product
(Applicable in countries with separate collection systems)
This marking on the battery, manual, or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd, or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.
- The type of battery may vary depending on the
Correct disposal of the batteries in this product
(Applicable in countries with separate collection systems)
The marking on the battery, manual or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.
The battery incorporated in this product is not user replaceable. For information on its replacement, please contact your service provider. Do not attempt to remove the battery or dispose of it in a fire. Do not disassemble, crush, or puncture the battery. If you intend to discard the product, the waste collection site will take the appropriate measures for the recycling and treatment of the product, including the battery.
- The type of battery may vary depending on the
Removing the battery
- To remove the battery, contact an authorized service To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy.
- For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device began unsafe.
Warranty Card
United Kingdom and Republic of Ireland (EIRE)
This Samsung product is warranted for the period of twelve (12) months from the original date of purchase, against defective materials and workmanship. In the event that warranty service is required, you should return the product to the retailer from whom it was purchased. However, Samsung Authorised Dealers and Authorised Service Centres in the countries listed in Warranty Conditions will comply with the warranty on the terms issued to purchasers in the country concerned. In case of difficulty, details of our Authorised Service Centres are available from:
This Samsung product is warranted for the period of twelve (12) months from the original date of purchase, against defective materials and workmanship. In the event that warranty service is required, you should return the product to the retailer from whom it was purchased. However, Samsung Authorised Dealers and Authorised Service Centres in the countries listed in Warranty Conditions will comply with the warranty on the terms issued to purchasers in the country concerned. In case of difficulty, details of our Authorised Service Centres are available from:
WARRANTY CONDITIONS
- The warranty is only valid if, when warranty service is required, the warranty card is fully and properly completed and is presented with the original invoice or sales slip or confirmation, and the serial number on the product has not been
- Samsung’s obligations are limited to the repair or, at its discretion, replacement of the product or the defective Repaired or replaced products may include new and or refurbished components and equipment.
- Warranty repairs must be carried out by Authorised Samsung Dealers or Authorised Service No reimbursement will be made for repairs carried out by non-Samsung Dealers and, any such repair work and damage to the products caused by such repair work will not be covered by this warranty.
- This product is not considered to be defective in materials nor workmanship by reason that it requires adaptation in order to conform to national or local technical or safety standards in force in any Country other than the one for which the product was originally designed and
This warranty will not cover, and no reimbursement will be made for such adaptation nor any damage which may result.
- This warranty covers none of the following:
- Periodic check-ups, maintenance, and repair or replacement of parts due to normal wear and
- Cost relating to transport, removal, or installation of the
- Misuse, including the failure to use this product for its normal purposes or incorrect
- Use of this product in a commercial/ business environment, which shall include, but is not limited to, the following: any use for profit or financial gain, public display or events such as clubs, bars, and restaurants including continuous statistical or graphical display, or any commercial use of continuous or intentional long term display of Newsreels (“tickers”), static or fixed images such as timetables and 4:3 pictures or video content displaying permanent black
- Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper ventilation, or any other cause beyond the control of
- Spillage of food or liquid or use of any other hazardous substances, which may affect the
- Performance due to differences in broadcasting methods between
- This warranty is valid for any person who legally acquired possession of the product during the warranty
- The consumers’ statutory rights in any applicable national legislation whether against the retailer arising from the purchase contract or otherwise are not affected by this Unless there is national legislation to the contrary, the rights under this warranty are the consumers’ sole rights, and Samsung, its subsidiaries and distributors shall not be liable for indirect or consequential loss or any damage to disc-based media, removable memory or any other related equipment or material.
- Some products may differ from these Please check with your dealer or the local Samsung website.
- Samsung shall honor warranties for all EU specification products purchased by a consumer within the following European countries
The UK, the Republic of Ireland, Germany, France, Italy, Malta, Spain, Portugal, The Netherlands, Belgium, Luxembourg, Denmark, Sweden, Finland, Poland, Hungary, Czech Republic, Slovakia, Austria, Slovenia, Croatia, Estonia, Latvia, Lithuania, Greece, Cyprus, Romania, Bulgaria, Switzerland, Norway, Lichtenstein, and Iceland.
FAQ’s
Alexa is able to launch applications on television. like a Fire TV Cube from Alexa?
Indeed, Alexa is integrated into the TV, allowing you to use it to handle a variety of functions including opening applications, switching channels, and raising the volume. Hope this is helpful. Samsung Support, EM
What does this TV’s VESA stand for?
The dimensions of this excellent AU8000 Smart TV are 400 x 300 mm, and it supports Vesa wall mounting. I hope this is useful. Samsung Support CL
Any problems connecting a regular HDMI cable to the ports on the side of this device?
I own two of these TVs and have never experienced any issues.
Does the television automatically go to live TV when you turn it on, or do you have to click a different button to access it?
The Home Screen, which features all the available applications and a little window displaying the most recent source used, appears when the TV is turned on. It will appear there if live TV was the most recent source utilized. To open it, you click on that box.
What is the energy efficiency, given that several websites claim it has a g rating?
With the new guidelines that were implemented after May 1st, its g BEFORE MAY 2021 IT WOULD HAVE BEEN UNDER THE OLD STANDARD
Can I download Priority Plus and use it on this TV?
I don’t have Primetime Plus, but I do have Netflix and Amazon, so I’m assuming you can access it on this TV. It is a smart TV, so it has internet connectivity, and it makes it really simple to set up the shows you want. It has an amazing visual and feels like you’re at the movies.
Can you mount this TV on a freestanding bracket?
Yes. The little legs just slide in. On a page inside the package are detailed instructions for attaching the legs.
Can I use a Samsung Z-Flip to mirror from my phone to this TV?
Of course, you can! We are pleased to announce that you will be able to use Smart View and Wi-Fi to stream and mirror your favorite video from the fantastic Galaxy Z Flip4 onto the 55″ AU8000.
Although it claims to be a Samsung UHD TV, it doesn’t specify which series (for example, series 8) it belongs to. Please let me know if you know.
Good Izzy With the absence of technical information, it is difficult to discern, but I believe the product name alone gives it away: Alexa is incorporated into the Samsung 2021 43-inch AU8000 Crystal UHD 4K HDR Smart TV.
Does this support AirPlay from Apple?
The AU8000 requires iOS 12.3 or later or macOS 10.14.5 or later and supports AirPlay 2.
I’m unsure if the 43″ version’s legs will fit my television stand.
The stand width of the 43-inch model is 681.9mm.
number of USB ports
Two USB ports are on the AU8000.
The compatibility of this TV with a free box and the ability to attach an old scart video. observing Samsung
We can confirm that this device lacks a scarT connector, however, newer versions of free sat boxes may be connected to it via HDMI connections.
Is it simple to connect to wireless Wi-Fi?
really simple as you access the Wi-Fi settings Once you input your password, everything works flawlessly, and thus far the Wi-Fi has never given me any problems.
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