Hytera P D60X UL913 Digital Portable Radio User Manual

Hytera P D60X UL913 Digital Portable Radio

INTRODUCTION

Welcome to the world of Hytera and thank you for purchasing this product. This manual includes a description of the functions and step-by-step procedures for use. It also includes a troubleshooting guide. To avoid bodily injury or property loss caused by incorrect operation, please carefully read the Safety Information Booklet before use.
This manual is applicable to the following product:
PD60X UL913 Digital Portable Radio (X may represent 2, 5, 6, or 8)

Copyright Information

Hytera is the trademark or registered trademark of Hytera Communications Corporation Limited (the Company) in the People’s Republic of China (PRC) and/or other countries or areas. The Company retains the ownership of its trademarks and product names. All other trademarks and/or product names that may be used in this manual are properties of their respective owners.

The product described in this manual may include the Company’s computer programs stored in memory or other media. Laws in PRC and/or other countries or areas protect the exclusive rights of the Company with respect to its computer programs. The purchase of this product shall not be deemed to grant, either directly or by implication, any rights to the purchaser regarding the Company’s computer programs. The Company’s computer programs may not be copied, modified, distributed, decompiled, or reverse engineered in any manner without the prior written consent of the Company.

Disclaimer

The Company endeavors to achieve the accuracy and completeness of this manual, but no warranty of accuracy or reliability is given. All the specifications and designs are subject to change without notice due to continuous technological development. No part of this manual may be copied, modified, translated, or distributed in any manner without the prior written consent of the Company.

We do not guarantee, for any particular purpose, the accuracy, validity, timeliness, legitimacy or completeness of the third- party products and contents involved in this manual.
If you have any suggestions or would like to receive more information, please visit our website at: http://www.hytera.com.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. Verification of harmful interference by this equipment to radio or television reception can be determined by turning it off and then on. The user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a different circuit to that of the receiver’s outlet.
• Consult the dealer or an experienced radio/TV technician for help.

Operation is subject to the following two conditions:

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.

Note: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Compliance with RF Exposure Standards

The radio complies with the following RF energy exposure standards and guidelines:

• United States Federal Communications Commission, Code of Federal Regulations; 47 CFR § 1.1307, 1.1310 and 2.1093
• American National Standards Institute (ANSI)/Institute of Electrical and Electronic Engineers (IEEE) C95. 1:2005; Canada RSS102 Issue 5 March 2015
• Institute of Electrical and Electronic Engineers (IEEE) C95.1:2005 Edition

RF Exposure Compliance and Control Guidelines and Operating Instructions

To control your exposure and ensure compliance with the occupational/controlled environmental exposure limits, always adhere to the
following procedures.

Guidelines:

• Do not remove the RF Exposure Label from the device.
• User awareness instructions should accompany device when transferred to other users.
• Do not use this device if the operational requirements described herein are not met.

Operating Instructions:

• Transmit no more than the rated duty factor of 50% of the time. To transmit (talk), press the Push-to-Talk (PTT) key. To receive calls, release the PTT key. Transmitting 50% of the time, or less, is important because the radio generates measurable RF energy only when transmitting (in terms of measuring for standards compliance).
• Keep the radio unit at least 2.5 cm away from the face. Keeping the radio at the proper distance is important as RF exposure decreases with distance from the antenna. The antenna should be kept away from the face and eyes.
• When worn on the body, always place the radio in an approved holder, holster, case, or body harness or by use of the correct clip for this product. Use of non-approved accessories may result in exposure levels which exceed the FCC’s occupational/controlled environmental RF exposure limits.
• Use of non-approved antennas, batteries, and accessories causes the radio to exceed the FCC RF exposure guidelines.
• Contact your local dealer for the product’s optional accessories.

IC Statement

The device has been tested and complies with SAR limits, users can obtain
Canadian information on RF exposure and compliance.

This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.

EU Regulatory Conformance
As certified by the qualified laboratory, the product is in compliance with the essential requirements and other relevant provisions of 2014/53/EU, 2012/19/EU, 2006/66/EC, and 2011/65/EU.
Please note that the above information is applicable to EU countries only

Product Marking

SGS
I.S Class I, II, III, Division 1, Group C, D, E, F, G, T4
NI Class I, Division 2, Group A, B, C, D
-30°C to +55°C
Certificate Number
SGSNA/17/SUW/00279

No Misoperations

Stop operating the product and leave the blasting area immediately when the intrinsic safety or integrity of the product is endangered, and deliver it to your local dealer for examination.
The safety or reliability of the product may be endangered when:

• The product is stored improperly.
• The product is faulty.
• The product works with overload.
• The product operates beyond the tolerance or threshold.
• The product is damaged during transportation.
• The product’s housing is obviously damaged or cracked.
• The logo or characters on the product are hard to be recognized.

Safety Instructions

To protect you against any property loss, bodily injury or even death, be sure to observe the following safety instructions.

• Use only the Ex-battery BL2020-Ex specified by the Company. The use of other batteries may result in Ex-protection (intrinsic safety) failure.
• Charge the battery in a non-hazardous area only with the designated charger.
• Do not remove the battery from the radio in a hazardous area.
• Do not carry any standby battery into a hazardous area.
• Use only the Hytera-specified accessories. Do not replace the accessories in a hazardous area.
• Do not use a damaged antenna. Moving a damaged antenna towards your skin may cause a minor burn.
• Do not expose the radio to direct sunlight for a long time, nor place it close to a heating source.
• Hold the radio upright and keep its microphone 2.5 to 5 centimeters away from your mouth during use.
• If you wear a radio on your body, ensure its antenna is at least 2.5 centimeters away from your body during transmission.
• Do not attempt to repair and service the radio, batteries and its accessories. Please contact your dealer for repair and servicing.
• Do not dissemble or redo the radio. Unauthorized modification of the radio may result in termination of Ex-protection (intrinsic safety) of the radio.
• Improper usage of the product other than it is intended to be used for will impair safety of the product, yourself and surrounding environment.
• Do not carry the radio into Zone 0 and 20. Please do not use the radio out of the operating temperature range specification of this product.

Specifications

Battery

| Ex-battery BL2020-Ex (2000 mAh)
Charging Time| About 4 hours

Compliance Standards

• UL 913, 5th Ed. February 21,1997
• ANSI/TIA-4950-A, Rev. May 13, 2014
• CAN/CSA C22.2 No. 157-92 (R2016) +Upd1 +Upd2

Packing List

Please unpack carefully and check that you have received the following items. If any item is missing or damaged, please contact your dealer.

Check whether the frequency band marked on the antenna label matches that on the radio label. If not, please contact your dealer.

Product Overview

Product Controls

Programmable Key
SK1 is programmed as a shortcut to emergency feature in digital trunking mode by default (short press: Emergency On; long press: Emergency Off). You can request your dealer to program SK1 as a shortcut to other features. Please consult your dealer for assignable radio features.

Before Use

Charging the Battery

• Read the Safety Information Booklet before charging.
• Use the approved charger to charge the battery.
• The remaining lithium-ion battery power is limited to 30% pursuant to the new lithium battery shipment regulation approved by International Air Transport Association (IATA).

Before initial use, fully charge the battery to ensure optimum performance.
To charge the battery, do as follows:

1. Insert the output connector of the power adapter into the port on the back of the charger.
2. Plug the power adapter into a power outlet.
3. Place the battery into the charger.

To determine the charging status, check the light-emitting diode (LED) indicator on the charger according to the following table:

In this case, take the battery out of the charger, and then place it into the charger for proper contact.
Flashes red rapidly| The battery fails to be charged. In this case, please contact your dealer to check whether the battery or power adapter is damaged.

Attaching the Battery

To remove the battery, make sure that the radio is turned off, and then slide the battery latch upwards to unlock the battery.

**Attaching the Antenna

**

Do not hold the radio by the antenna, because it might reduce the radio performance and life span of the antenna.

Attaching the Belt Clip

1. Use a Phillips screwdriver to turn the screws counter-clockwise on the back of the radio and remove them.
2. Align the screw holes on the belt clip with those on the back of the radio.
3. Put the screws back in places as shown below, and use the screwdriver to turn them clockwise until hand tight.

Attaching the Audio Accessory
For optimal waterproof and dustproof performance, do close the accessory connector cover and fasten the screw when no accessory is attached.

1. Loosen the screw fixing the accessory connector cover as shown below, and open the cover.

2. Align the accessory plug with the accessory connector, and then tighten the screw on the accessory plug as shown below.

Basic Operations

**Turning the Radio On or Off

**

**Adjusting the Volume

**

Checking the Battery Power

To check the battery power, press and hold the preprogrammed Battery Power Indicator key. The following table lists the battery power indications

recharge or replace the battery.

Switching the Operation Mode

The radio can operate in conventional or trunking mode. In conventional mode, you can receive and transmit voice and data after selecting the required channel. In trunking mode, you can receive and transmit voice and data after the radio registers successfully.
To manually switch the operation mode, press the preprogrammed Operation Mode Switch key.
To allow the radio to automatically switch to conventional mode when the signal drops below the preset level in trunking mode, press the preprogrammed Mode Automatic Switch key.

Selecting a Zone and Channel
In conventional mode, the radio receives and transmits data and voice on the selected channel. A zone is a group of channels within the same operational area.
To select a zone, press the preprogrammed Zone Up or Zone Down key.
To select a channel after selecting the required zone, do either of the following:

• Rotate the Channel Selector knob.
• Press the preprogrammed Channel Up or Channel Down key.

Checking LED Indications
To determine the radio status, check the LED indicator on the radio according to the following table:

Flashes red

| Establishing a call in trunking mode. This indication is applicable only to the calling radio.
Flashes orange slowly| Scanning, hunting, or roaming.
Flashes orange rapidly|

• Conventional mode: Working in emergency mode.
• Trunking mode: Establishing a Full Off Air Call Set- Up (FOACSU) call. This indication is applicable only to the called radio.

Glows orange| Call hang time: No voice is being transmitted or received on the channel during a call. Within such a period, you can press and hold the PTT key and speak.

Call Services

When you are speaking during a call, keep the microphone about 2.5 to 5 cm away from your mouth. This ensures optimal voice quality on the receiving radio.

Group Call
A group call is a call from an individual user in a group to all the other
members in the group.
Initiating a Group Call
Conventional Mode
To initiate a call to the group contact preset for the current channel, press
and hold the PTT key.
To initiate a call to another group contact, rotate the Channel Selector knob
to select the channel associated with the group contact, and then press and
hold the PTT key.
Trunking Mode
To initiate a call to a group contact, do one of the following:
l Rotate the Group Selector knob to select the required group contact,
and then press and hold the PTT key.
l Press the preprogrammed Group Up or Group Down key to select the
required group contact, and then press and hold the PTT key.
l Press the preprogrammed One Touch Call/Menu key, and then press
and hold the PTT key to initiate a call to the associated group contact.
Receiving a Group Call
You can listen to a received group call without any operation.
Ending a Group Call
In conventional mode and trunking mode, a group call automatically ends
when the call hang time expires.

In trunking mode, a group call also ends in any of the following cases:

• The calling party ends the call by pressing the preprogrammed Clear Down key.
• The call duration preset by your dealer expires.
• A preemptive or emergency call interrupts the call.
• The base station signal is lost.

Private Call

A private call is a call from an individual user to another individual user.

Initiating a Private Call
Conventional Mode
To initiate a call to the private contact preset for the current channel, press and hold the PTT key.
To initiate a call to another private contact, rotate the Channel Selector knob to select the channel associated with the private contact, and then press and hold the PTT key.

Trunking Mode
To initiate a call to a private contact, do one of the following:

• Rotate the Group Selector knob to select the target private contact, and then press and hold the PTT key.
• Press the preprogrammed Private Up or Private Down key to select the target private contact, and then press and hold the PTT key.
• Press the preprogrammed One Touch Call/Menu key to initiate a call to the associated private contact.

Receiving a Private Call
Conventional Mode
You can listen to a received private call without any operation.

Trunking Mode
When receiving an Off Air Call Set-Up (OACSU) private call, you can listen to it without any operation.
When receiving a FOACSU private call, the radio rings and vibrates. You can press the PTT key to establish the call.

Ending a Private Call
In conventional mode and trunking mode, a private call automatically ends when the call hang time expires.
In trunking mode, a private call also ends in any of the following cases:

• The calling or called party ends the call by pressing the preprogrammed Clear Down key.
• The call duration preset by your dealer expires.
• A preemptive or emergency call interrupts the call.
• The base station signal is lost.

All Call

Conventional Mode
An all call is a call from an individual user to all other users on the current channel.

Trunking Mode
An all call is a call from an individual user to all other users in a specific BS, area, or system.
According to whether the called party can respond, an all call is classified into the following two types:

• Broadcast All Call: The called party cannot respond to the call.
• General All Call: The called party can respond to the call.

Initiating an All Call
Your radio can initiate an all call only after being authorized by your dealer.

Conventional Mode
To initiate an all call, rotate the Channel Selector knob to select the channel associated with the all call contact, and then press and hold the PTT key.

Trunking Mode
To initiate an all call, press the preprogrammed One Touch Call/Menu key.

Receiving an All Call
You can listen to a received all call without any operation.

Ending an All Call
In conventional mode and trunking mode, an all call ends when the Timeout

Timer (TOT) expires.
In trunking mode, an all call also ends in any of the following cases:

• The calling party ends the call.
• The call duration exceeds the period preset by your dealer.
• The base station signal is lost.

Broadcast Call (Trunking Only)

A broadcast call is a special group call to which the called party cannot respond. Your radio can initiate a broadcast call only after being authorized by your dealer.

Initiating a Broadcast Call
To initiate a broadcast call, press the preprogrammed One Touch Call/Menu key.
Receiving a Broadcast Call
You can listen to a received broadcast call without any operation.

Ending a Broadcast Call
A broadcast call ends in any of the following cases:

• The calling party ends the call.
• The call duration exceeds the period preset by your dealer.
• A preemptive or emergency call interrupts the call.
• The base station signal is lost.

Include Call (Trunking Only)
An include call is a special group call initiated to another group in call hang time of an ongoing group call, so that the group joins the ongoing call. Your radio can initiate an include call only after being authorized by your dealer.
For operations of the include call, see “Group Call” on page 15.

Call on Analog Channel (Conventional Only)
On an analog channel without signaling, you can initiate a call to all the other users on the channel. On an analog channel with signaling, you can initiate a call to a specific contact on the channel.

To initiate a call on an analog channel, do as follows:

1. Rotate the Channel Selector knob to select the required channel.
2. Press and hold the PTT key, and speak into the microphone.

Supplementary Features

The features supported by the radio vary with the operation mode. For details, see the following table.

Feature

| Conventional|

Trunking

---|---|---
Digital| Analog
Mic Automatic Gain Control (AGC)| √| √| √
Treble Boost| √| √| √
3-Band Equalizer| √| √| √
LQO| √| √| √
Audio Feedback Suppression| √| ×| √
MIC & SPK| √| √| √
One Touch Call/Menu| √| √| √
Scan| √| √| ×
Hunt| ×| ×| √
Roam| √| ×| √
Talk Around| √| √| ×
Time-out Timer| √| √| √
VOX| √| √| √
Call Priority| ×| ×| √
Dynamic Group Number Assignment (DGNA)|

×

|

×

|

√

GPS| √| √| √
Analog Services| ×| √| ×
Personal Security Services| √| √| √
Encrypt| √| ×| √
Scrambler| ×| √| ×
Erasing Data in Emergency| √| √| √
Stun| ×| √| √
Kill| √| ×| √

Audio Optimization
Turning the LQO Feature On or Off
The LQO feature allows the radio to automatically adjust the volume and improve the quality of received voice in different environments.

To turn this feature on or off, press the preprogrammed LQO key.

MIC & SPK
The MIC & SPK feature allows you to select the microphone and speaker used by the radio for transmitting and receiving voice.

Selecting the Microphone
To set the way in which the radio uses the external or internal microphone, press the preprogrammed Mic Set Switch key. Four ways are available as below:

• Follow PTT: When you transmit by pressing and holding the radio’s PTT key, the radio uses the internal microphone; When you transmit by pressing and holding the PTT key on external device, it uses the external microphone.
• Only Internal: The radio uses only the internal microphone.
• Only External: The radio uses only the external microphone.
• External First: When an audio accessory is connected, the radio uses the external microphone; otherwise, it uses the internal microphone.

Selecting the Speaker
To set the way in which the radio uses the external or internal speaker, press the preprogrammed SPK Set Switch key. Three ways are available as below:

• External First: When an audio accessory is connected, the radio uses the external speaker; otherwise, it uses the internal speaker.
• INTR & EXTR: The radio uses both the internal speaker and external speaker.
• Only External: The radio uses only the external speaker.

One Touch Call/Menu
The One Touch Call/Menu feature allows you to press the preprogrammed One Touch Call/Menu key to quickly access a service assigned by your dealer. The services available for assignment are as follows:

Call to a 5-tone or 2-tone contact.

Digital Channel:

• Group call to a group contact.
• Private call, radio check, remote monitor, radio enable, radio disable to a private contact.
• All call to an all call contact.

Note: To initiate a one touch call on the digital channel in conventional mode, you need to press the PTT key after pressing the preprogrammed One Touch Call/Menu key.

Voice Services in Trunking Mode|

• Private call, emergency call, preemptive call to a private contact.
• Group call, broadcast call, emergency call, preemptive call, preemptive broadcast call, emergency broadcast call to a group contact.
• All call to an all call contact.

Scan
In conventional mode, the Scan feature allows you to listen to activities on other channels, keeping track of your team members. With this feature enabled, the radio searches the scan list preset for the current channel and stays on a channel with activities.

Turning the Scan Feature On or Off
To turn the Scan feature on or off, press the preprogrammed Scan key.
With the Scan feature enabled, the LED indicator slowly flashes orange.
When detecting activities on a channel, the radio stays on it, and the LED indicator glows green.
If you do not want to listen to the activities on a channel, press the preprogrammed Nuisance Temporary Delete key to temporarily remove the channel from the scan list.

Hunt
In trunking mode, the radio must register with a BS for normal operation.
The Hunt feature allows the radio to:

• Hunt through the Trunked Station Control Channels (TSCCs) for an available BS for registration.
• Always work under a BS with higher signal strength after registration, ensuring smooth communication.

Turning the Background Hunt Feature On or Off
The Background Hunt feature allows the radio in standby mode to keep detecting the signal strength of the current BS. If the signal strength drops below the preset threshold, the radio switches to another BS with higher signal strength.
To turn this feature on or off, press the preprogrammed Background Hunt key.

Turning the Homestation Hunt Feature On or Off
The Homestation Hunt feature allows the radio operating on another channel to switch back to the homestation channel if the signal strength of the homestation channel reaches the preset threshold. This ensures smooth communication in an overlapping area. It is recommended that you request the dealer to set the frequently used channel as the homestation channel and enable this feature.
To turn this feature on or off, press the preprogrammed HomeStation Hunt key.

Turning the Handover Feature On or Off
The Handover feature allows the radio to automatically switch to another BS with higher signal strength if the signal strength of the current BS drops below the preset threshold during a call. This prevents call drops or discontinuous voice caused by low signal strength.
To turn this feature on or off, press the preprogrammed Multi-site Handover key

Roam
The Roam feature allows you to enjoy seamless communication across sites or networks.
In conventional mode, you can press the preprogrammed Roam key to turn this feature on or off.
In trunking mode, only your dealer can turn on or off this feature.

Talk Around
The Talk Around feature allows your radio to continue transmitting and receiving when the repeater is not operating, or when your radio is out of the repeater’s coverage but within other radio’s coverage.
To turn this feature on or off, press the preprogrammed Talk Around key.

Time-out Timer
The Time-out Timer (TOT) feature allows the radio to automatically stop transmission and keep beeping when the period preset by your dealer expires. To stop beeping, release the PTT key. You need to wait for a certain period (also preset by your dealer) to initiate transmission again.
This feature aims to prevent a radio user from occupying a channel for an extended period. It also avoids potential radio damage caused by overheating.

VOX
The VOX feature allows you to transmit voice without pressing and holding the PTT key. The radio automatically transmits voice when the volume reaches the preset level.
To turn this feature on or off, press the preprogrammed VOX key.

Analog Services
The following features are available only on an analog channel in conventional mode.

Turning the Monitor Feature On or Off
The Monitor feature allows the radio to receive weak signals.
To turn this feature on, press the preprogrammed Monitor key or press and hold the preprogrammed Monitor Momentary key.
To turn this feature off, press the preprogrammed Monitor key again or release the preprogrammed Monitor Momentary key.

Turning the Squelch Off Feature On or Off
The Squelch Off feature allows the radio’s speaker to keep turned on no matter whether the squelch condition is satisfied.
To turn this feature on, press the preprogrammed Squelch Off key or press and hold the preprogrammed Squelch Off Momentary key.
To turn this feature off, press the preprogrammed Squelch Off key again or release the preprogrammed Squelch Off Momentary key.

Personal Safety Services
The features described in this section ensure personal safety.

Using the Emergency Feature
The Emergency feature allows you to ask for help from your companion or the control centre in case of emergency.
In emergency mode, the radio gives different indications according to the preset emergency type. The available emergency types are as follows:

listen to a received call.
Silent w/ Voice| The radio gives no audible or visible indication, but you can listen to a received call.
Alarm w/ Siren| The radio sends an alarm and sounds shrill alarm tones with visible indications.

In addition, you can request your dealer to set one of the following emergency modes:

call.

The three emergency modes can be combined with any of the following emergency types: Regular, Silent, and Siren w/ Voice.

Triggering the Emergency Mode
To trigger the emergency mode, press the preprogrammed Emergency On key. The radio then enters the preset emergency mode with or without indications depending on the preset emergency type.
If the Call to Follow feature is enabled by your dealer, the radio will transmit automatically. You can directly speak into the microphone in the preset period.

Exiting the Emergency Mode
To exit the emergency mode (as the initiating party) or emergency alert mode (as the receiving party), press the preprogrammed Emergency Off key or turn the radio off.
Turning the Man Down Feature On or Off
The Man Down feature allows the radio to enter the emergency mode when it tilts at an angle greater than the specified angle or stays motionless for a preset period.
To turn this feature on or off, press the preprogrammed Man Down key.

Turning the Lone Worker Feature On or Off
The Lone Worker feature allows the radio to enter the emergency mode when no operation is detected for a preset period.
To turn this feature on or off, press the preprogrammed Lone Worker key.

Communication Security Services
The features described in this section ensure communication security.

Using the Encrypt Feature
The Encrypt feature allows the radio to automatically encrypt transmitted voice or data. Only the receiving radio with the same key value or ID can decrypt the voice or data. This prevents eavesdropping and ensures communication privacy.
To turn this feature on or off in conventional mode, press the preprogrammed Scrambler/Encrypt key.
To turn this feature on or off in trunking mode, press the preprogrammed Encrypt key.

Turning the Scrambler Feature On or Off
The Scrambler feature allows the radio to invert the frequency spectrum of transmitted audio signals. Only the receiving radio with the same scrambler setting can restore the audio signals. This prevents eavesdropping and ensures communication privacy.
To turn this feature on or off, press the preprogrammed Scrambler/Encrypt key.

Erasing Data in Emergency
In case of emergency, you can erase encryption data from the radio to prevent the data from unauthorized access.
To erase the data, press the SK1 and PTT key by turns twice, and make sure the press interval is less than 1.5 seconds. Then, press SK1 to confirm.

Restoring the Stunned Radio
In case the radio has been stunned, you cannot initiate services such as call services.
To restore normal operation, request your dealer to program the radio or send a Revive command.

Restoring the Killed Radio
In case the radio has been killed, you can only turn the radio on or off.
To restore normal operation, request your dealer to burn the radio firmware.

Troubleshooting

Remove and reattach the battery.
The battery power may run out.| Recharge or replace the battery.
The battery may suffer from poor contact caused by dirty or damaged battery contacts.| ****

Clean the battery contacts or replace the battery.

During receiving, the voice is weak or intermittent.| The battery voltage may be low.| Recharge or replace the battery.
The volume level may be low.| Increase the volume.
The antenna may be loose or may be installed incorrectly.| Turn off the radio, and then remove and reattach the antenna.
The speaker may be blocked.| Clean the surface of the speaker.
You cannot communicate with other group members.| The frequency or signaling type may be inconsistent with that of other members.| Verify that your TX/RX frequency and signaling type are correct.
The channel type (digital or analog) may be set incorrectly.| Verify that you are on the correct digital or analog channel.
You may be too far away from other members.| Move towards other members.
You hear unknown voices or noise.| You may be interrupted by radios using the same frequency.| Change the frequency, or adjust the squelch level.
The radio in analog mode may be set with no signaling.| Request your dealer to set signaling for the current channel to

avoid interference.

You are unable to hear anyone because of too much noise and hiss.| You may be too far away from other members.| Move towards other members.
You may be in an unfavourable position. For example, your communication may be blocked by high buildings or blocked in an underground area.| Move to an open and flat area, restart the radio, and try again.
It may be the result of external disturbance (such as electromagnetic interference).| Stay away from equipment that may cause interference.

If the above solutions cannot fix your problems, or you may have some other queries, please contact your dealer for more technical support.

Care and Cleaning

To guarantee optimal performance as well as a long service life of the product, please follow these tips.

Product Care

• Do not pierce or scrape the product.
• Keep the product far away from substances that can corrode the circuitry.
• Do not hold the product by the antenna or earpiece cable.
• Close the accessory connector cover when no accessory is in use.

Product Cleaning
Turn off the product and disconnect the power supply before cleaning.

• Clean up the dust and fine particles on the product surface and charging piece with a clean and dry lint-free cloth or a brush regularly.
• Use neutral cleanser and a non-woven fabric to clean the keys, knobs, and front case after long-time use. Do not use chemical preparations such as stain removers, alcohol, sprays or oil preparations, so as to avoid surface case damage.
• Make sure the product is completely dry before use.

Optional Accessories

Contact your local dealer for the optional accessories used with the product.
Use the approved accessories only; otherwise, we will not be liable for any loss or damage arising out of the use of any unauthorised accessories

Abbreviations

References

• Hytera | Official Site - Trusted Two Way Radio and Critical Communications Solution

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