VIA1 LoRaWAN Hiberband Via gateway User Guide
- June 5, 2024
- Hiber
Table of Contents
VIA1 LoRaWAN Hiberband Via gateway
QUICK START GUIDE OVERVIEW.
Before you start installation please check you have everything you need in the box. The illustration shows the contents of the box. Please note, the LoRa field antenna is shipped in a separate package Box B as the frequency used for LoRa communication differs from country to country. So we have to send out a specific antenna for your country.
Required installation tools
- (Electric) screwdriver set
- Wrench set
- Allen wrench set
- Power drill (optional)
- Screws and plugs (optional)
BOX A
- A01 Hiberband Via gateway
- A02 Power cable with MC4 connectors
- A03 AC/DC converter for outdoor usage with MC4 connectors
- A04 Wall mount AC/DC adapter with MC4 connectors
- A05 4x metal mounting straps
- A06 Quick start LoRa antenna (length: ~ 20cm)
- A07 LoRa antenna cable
- A08 Wi-Fi antenna
- A09 Lightning protection (2A. lightning arrestor)
- A10 LoRa reference sensor – might look slightly different depending on your country
- A11 Ethernet cable
BOX B
- B01 Field LoRa antenna (length: ~ 160cm)
- B02 Field LoRa antenna clamps
Step-by-step installation
INSTALLING THE EQUIPMENT
Why know you can’t wait to get started. But please refer to the Hiberband Via
Installation Checklist before starting with the installation. Not setting up
the Via in the right location can really affect performance.
Achieve the best LoRa coverage.
To ensure your Hiberband Via provides optimal LoRa coverage, mount the LoRa
antenna as high as possible to increase coverage of your LoRaWAN network. A
tall building, pole, or roof is ideal. Only do this if you have previous
experience. Otherwise, employ an expert.
Protect against lightning strikes.
It’s also worth remembering that antennas and tall metal objects are great
lightning conductors. So please follow our advice and instructions on the best
way to ground your antennae such as connecting the lightning protection to an
earth connection or large metal object. Both these topics are covered in depth
in the Hiberband Via Installation Checklist.
The Via gateway A01 can be installed on a pole, rail, or wall. The mounting bracket on the Via gateway consists of two parts, making it easy for one person to install the Via gateway.
-
On the Via gateway, unscrew the bolt at the bottom of the mounting bracket and remove the holder out of the mounting bracket
-
Pole or rail installation.
Fix the holder on a pole or rail, using the metal mounting straps A05 Wall installation
Fix the holder on a wall, using wall plugs and screws – not included. -
- Hang the Via gateway on the holder
-
Secure the holder on the mounting bracket using the bolt previously removed.
Make sure you install the Via gateway with the connectors facing down 
Install the Field LoRa antenna B01 on a pole or rail using the LoRa antenna
clamps B02. For testing purposes use the Quick Start LoRaantenna A06, no
mounting is required
CONNECTING THE CABLES AND ANTENNAS
The Via gateway has a series of connectors on its base. Please connect the correct cables and antennas to each other as explained below
- Two LoRa antennas are provided with the Via gateway. For a test installation, use the Quickstart LoRa antenna A06 by screwing it into the Via gateway connector A15. For a field installation, connect the LoRa antenna cable A07 to the Via gateway connector A15, and to the Field LoRa antenna B01. If grounding is required, first place the Lighting protection A09 on the gateway connector A15 before connecting the LoRa antenna cable A07.
- Connect the Wi-Fi antenna A08 to the Via gateway connector A14.
- Connect the ethernet cable A11 to the Via gateway connector A16, and to an ethernet port with an internet connection.
Please refer to the Quick Start Guide: Hiberband Via satellite connectivity provided in Box C if you require a satellite-enabled internet connection or visit hiber.global/support/via
- A12 GNSS (GPS) – not used
- A13 Hiberband – not used
- A14 2.4 GHz – Wi-Fi
- A15 SUB-GHz – LoRa
- A16 Ethernet
- A17 Power out
- A18 Ext. battery – not used
- A19 Power in
- A20 LED status indicator
- A21 Pressure compensation vent
POWERING UP THE VIA GATEWAY
Powering the Via gateway without all antennas connected may damage the device
Before continuing with the following steps ensure the Wi-Fi antenna A08 and
LoRa antenna A06 or B01 are connected to the Via gateway. Only use the power
cable A02 provided with the Via gateway. You can power up the Via gateway in
two different ways. The box contains the accessories you need for both
options.
POWER OPTION 01: INDOOR INSTALLATION
Use the wall mount adapter A04.
- Connect the MC4 connectors of the power cable A02 to the MC4 connectors of the wall mount adapter cable A04
- Connect the screw connector of the power cable A02 to the Via gateway connector A19
- Plug the wall mount adapter A04 into a power socket.
POWER OPTION 02: OUTDOOR INSTALLATION
Use the AC/DC convertor A03:
- Connect the MC4 connectors of the power cable A02 to the MC4 connectors of the AC/DC convertor A03
- The bare wires coming out of the AC/DC convertor A03 need to be properly connected to an AC power source. Consult a qualified electrician if in doubt.
- Connect the screw connector of the power cable A02 to the Via gateway connector A19.
Once powered, the LED status indicator A20 turns white while the Via gateway
is booting up. Within 5 minutes the LED should turn blue, indicating that the
Via gateway has booted up successfully and is fully operational.
CONNECTING TO HIBERBAND VIA GATEWAY WI-FI HOTSPOT.
Once operational, the Hiberband Via gateway creates a Wi-Fi hotspot. You can
use this to connect and access the Via configuration page. From the
configuration page, you can add additional LoRaWAN devices, see the status of
the system and safely reboot or shut down the Via gateway. To reduce the power
consumption of the Via gateway, the Wi-Fi hotspot is not continuously
available. Once the Via gateway is powered up, the hotspot will remain
available for 30 minutes. After 30 minutes, the hotspot turns on and off
during a 20-minute cycle. (For the first 5 minutes it is active and remains
visible, then for the next 15 minutes it is inactive and not visible.) Once
you are connected to the Wi-Fi hotspot, it will remain active until you
disconnect from it again.
To connect to the hotspot, follow these steps:
- Scan the QR code left of this text or on the back page of this guide with your phone, computer, or tablet to automatically connect to the Wi-Fi hotspot.
- Alternatively, you can manually connect to the hotspot through the
- Wi-Fi settings on your device using the Wi-Fi SSID and password on the front page of this guide.
- Once connected to the hotspot, visit http://www.hiber.gateway in an internet browser to access the gateway configuration page.
- From the configuration page, follow the instructions on the screen to add new LoRaWAN devices or see the status of the system.
- Switch on the LoRa reference sensor A10 and follow the instructions on the Via gateway configuration page.
- A message will appear to confirm the reference sensor has joined the network successfully.
LED STATUS INDICATOR TABLE
-
Cyan
The Via gateway is powered, operational, and connected to the internet. -
White.
The Via gateway is powered and starting up. -
1-time blinking White.
The Via gateway is shutting down. -
2-times blinking White.
The Via gateway is rebooting. -
Orange.
The gateway cannot connect to the internet. -
1-time blinking Orange.
The Via gateway encountered an internal server error. Please log in to the Wi- Fi hotspot and check the system status. -
2-times blinking Orange.
The Via gateway encountered an error with the LoRaWAN stack. Please log in to the Wi-Fi hotspot and check the system status.
Product information
Here’s everything you need to know about the product and technical specifications of your Hiberband Via gateway. Just in case.
Support: If you need any help, you’ll find most answers online or you can
email us. Documentation:
hiber.global/support/via
Email: support@hiber.global
LoRaWAN
- 8-channel LoRa concentrator for outdoor use (868/915/923 MHz versions available).
- Integrated LoRaWAN network- and application server.
- Supported LoRaWAN classes: A and C.
Power
- 5W continuous consumption.
- 12-24VDC, 10A max. Input.
- 12-24VDC, 2.5A max. Output.
- The output voltage is equal to input voltage.
Maximum transmit power
Supported radio networks| Operating frequency bands| Maximum
transmitted radio-frequency power
---|---|---
WLAN| ISM 2.4GHz| 17.0 dBm
LoRaWAN EU868 (EU)| ISM 863-870MHz| 27.5 dBm
LoRaWAN US915 (US)| ISM 902-928MHz| 23.9 dBm
LoRaWAN AS923 (Japan)| ISM 920-923Mhz| 23.9 dBm
Environmental
- Operating temperature range: -20°C/+60°C.
- Ingress protection level: IP67 with pressure relief valve.
IP connectivity
- Industrial ethernet port for IP
- Optimized connectivity logic for third-party satellite
Dimension incl. mounting bracket
- 330mm x 230mm x 140mm
- 4 kg
Adapter wiring.
Power in
M12 female L-coded 4 or 5-pin adapter:
- Position 1: GND
- Position 2: GND
- Position 3: NC
- Position 4: VCC (power)
- Position 5 (FE): GND
- Position 1 and 2 shorted: The short in the adapter acts as the power switch of the gateway
Power out.
M12 male A-coded 5-pin adapter:
- Position 1: NC
- Position 2: VCC (power)
- Position 3: Signal
- Position 4: GND
- Position 5: GND
Battery
M12 female A-coded 4-pin adapter:
- Position 1: NC
- Position 2: VCC (power)
- Position 4: GND
- Position 5: GND
Position 3 and 4 shorted:
- The short in the adapter acts as the switch between internal and external
- This allows for a 12V internal battery, whilst connecting a 24V battery
Ethernet
M12 male D-coded 5-pin adapter:
- Position 1: TX+
- Position 2: RX+
- Position 3: TX-
- Position 4: RX-
- Position 5: Shield
Certification
Manufacturer
- Hiber B.V.
- Keizersgracht 209-sous
- 1016 DT Amsterdam
- The Netherlands
EU Declaration of Conformity
The following statements only concern the Hiberband Via gateway EU868
version. Hereby, Hiber B.V. declares that the radio equipment Hiberband Via
gateway EU868 is in compliance with Directive 2014/53/EU. The full text of the
EU declaration of conformity is available at the following internet address:
hiber.global/support/via
FCC Notice / Canada
- FCC ID: 2ASDVVIA1
- IC: 24744-VIA1
The following statements only concern the Hiberband Via gateway US915 version.
- FCC Part 15.21 Warning: Changes or modifications not expressly approved by the manufacturer, Hiber B.V., could void the user’s authority to operate the equipment.
- FCC Part 15.19(a) Statement: This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.” FCC/ISED RF Exposure Guidance Statement: In order to comply with FCC/ISED RF Exposure requirements, this device must be installed to provide at least 20 centimeters separation from the human body at all times.
Japan
The following statements only concern the Hiberband Via gateway AS923 version. Japanese Radio Law and Japanese Telecommunications Business Law Compliance.
Safety guide and warranty
Introduction
Read these simple guidelines. Not following them may be dangerous or against
local laws and regulations. For further information, read the user guide and
visit hiber.global/support/via
Protection from lightning strikes
Lightning is not good for anything electrical. So grounding the Hiberband Via
gateway is highly recommended in cases where the LoRa antenna and/or the
Hiberband Via gateway are placed higher than surrounding objects. Simply
connect the lightning protection to an electrical earth connection. If this
isn’t available, connect the lightning protection to a large conducting
surface like a metal beam, preferably a conducting surface connected to the
earth. Consult a qualified electrician if in doubt.
Safety distance
The Hiberband Via gateway emits a radio frequency. So to be safe, you need to
keep a minimum of 1m away from the device when it is operating and always turn
it off before carrying out any work. Also, never install it where it will be
closer than 1m to people when operating.
Avoid seawater
Do not use the device in marine environments as this may damage the enclosure.
Damage
If the device is damaged contact support@hiber.global.
Only qualified personnel may repair this device.
Safety distance
Due to radio frequency exposure limits, the gateway should be installed and
operated with a minimum distance of 1m between the device and the body of the
user or nearby persons.
Storage
Always store and use the device with any covers attached and store it in the
provided packaging.
Small children
Your device is not a toy. It may contain small parts. Keep them out of the
reach of small children.
Care and maintenance
Handle your device with care. The following suggestions help you keep your
device operational.
- The device may only be opened by a specialist or an instructed person.
- Unauthorized modifications may damage the device and violate regulations governing radio devices.
- Do not drop, knock, or shake the device. Rough handling can break it.
- Do not clean the device with solvents, toxic chemicals, or strong detergents as they may damage your device and void the warranty.
- Do not paint the device. Paint can prevent proper operation.
If the device needs maintenance, contact support@hiber.global. Only qualified personnel may perform maintenance on this device.
Recycle Check the local regulations for proper disposal of electronic products. The Directive on Waste Electrical and Electronic Equipment (WEEE), which entered into force as European law on 13th February 2003, resulted in a major change in the treatment of electrical equipment at end-of-life. The purpose of this Directive is, as a first priority, the prevention of WEEE, and in addition, to promote the reuse, recycling, and other forms of recovery of such wastes so as to reduce disposal. The crossed-out, wheelie-bin symbol on your product, battery, literature, or packaging reminds you that all electrical and electronic products and batteries must be taken to a separate collection at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority. Warranty and service license agreement. “By using the Hiberband Via gateway”, you are agreeing to be bound by the terms of Hiber services terms and conditions, unless you return the Hiberband Via gateway as part of the return policy”. Hiber warranty, and Hiber services terms and conditions documents are available at the following internet address: https://hiber.global/legal-documents/
Support
If you need any help, you’ll find most answers online or you can email us.
Documentation:
hiber.global/support/via
Email: support@hiber.global
Version: VIAAB0920V1A2001