CARRO CES443J3L-FM Orren Ellis Vimukt Ceiling Fan Installation Guide

: June 9, 2024
: CARRO

CARRO CES443J3L-FM Orren Ellis Vimukt Ceiling Fan

SAFETY PRECAUTION:

IMPORTANT: PLEASE READ BEFORE INSTALLATION:

Before you begin installing the fan, shut power off at the circuit breaker of the fuse box.
CAUTION: Read all instructions and safety information before installing your new fan. Review accompanying assembly diagrams.
Make sure that all electrical connections are in accordance with National Electrical Code, ANSI/NFPA 70 and local codes. Hire a licensed electrician if you are unfamiliar with installing electrical wiring.
Make sure the installation site you choose allows the fan blades to rotate without any obstructions.
Allow a minimum clearance of 2.1 m (7 feet) from the floor and 18 inches from the tip of the blades to the wall.
WARNING: To reduce the risk of fire, electric shock, or personal injury, mount lo outlet box marked “Acceptable for Fen Support of 15.9 kg (35 lbs.) or less” and use mounting screws provided with the outlet box.
CAUTION: To reduce the risk of injury, use only the screws provided with the outlet box in conjunction with the lock washers provided with the fan.
The outlet box and support structure must be securely mounted and capable of reliably supporting a minimum of 35 pounds. Use only U.L. listed outlet boxes marked “Acceptable for Fan Support of 15.9 kg (35 lbs.) or less”.
After you install the fan, make sure that all mounting components are secured to prevent the fan from falling.
Do not insert anything into the fan blades while the fen is operating.
To change the direction of the rotation of the blades the fan must be in operation mode.
AII set screws must be checked and retightened where necessary before installation.
WARNING: To reduces the risk of personal injury, do not bend the blade bracket when installing the brackets, balancing the blades, or cleaning the fan. Do not insert foreign objects in between rotating fan blades
CAUTION: To reduce the risk of electric shock, disconnect the electrical supply circuit to the fan before installing light kit.
After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded conductor on the other side of the outlet box.
The splices after being made should be turned upward and pushed carefully up into the outlet box. Conductor wiring identified as grounded is to be connected to a grounded conductor of power supply. Conductor wiring identified as ungrounded conductor is to be connected to an ungrounded conductor. Conductor wiring identified for equipment grounding is to be connected to an equipment grounding conductor.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, anct (2) this device must accept any interference received, including interference that may cause undesired operation.
WARNING: To reduce the risk of fire or electric shock, this fan must be installed with a general use, isolating wall control/switch.
WARNING : To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control device.
NOTE: The important safeguards and instructions appearing in this manual are not meant to coverall possible conditions 11nd situations that may occur. It must be understood that common sense, caution and care are factors which cannot be built into this product. These factors must be supplied by the person (s) installing, caring for and operating the unit.
This product is suitable for use in damp locations. & CAUTION: The light source is designed for this specific application and can overheat if serviced by untrained personnel. If any servicing is required, the procluct should be returned to an authorized service facility for examination or repair.

BEFORE YOU START

Contact a licensed electrician if you are uncomfortable performing electrical work. A licensed electrician must install the fan If required by local code.
Do not use the fan with a dimmer switch. Turn off power at breaker.

Tools and Materials Required

Product instruction:

Installation:

Disassembling the Motor Assembly:

Take the motor assembly out of the box, use a screwdriver to loosen the

canopy screws and remove the mounting plate. Save the screws for later use.
Installation
Wiring the Fan and Installing the Motor Assembly:

You have two options for mounting plate installation. Pick which one works best for your location.
Note: For better fan performance, make sure the mounting plate is level.
2.1 Option 1: Fasten the mounting plate with the wood setscrews (included) when securing to the wooden ceiling beam or support structure with approved electrical outlet box as shown in Fig 2.1. Option 2: Use machine screws (provided with outlet box) and washers when securing to existing ceiling fan- rated outlet box. If the mounting plate is installed at 1he outlet box, it should be installed on the outlet box with the screws that came with your outlet box itself. Pull the supply wires (the black, white and ground wires) out of the outlet box and through the hole in the mounting plate and lay them to the side.
Note: DO NOT use the plastic outlet box. Use only U.L. listed outlet boxes marked” Acceptable for Fan Support of 15.9 kg (35 lbs.)or less”. Additional washers (not included) may be needed to insert between the outlet box and mounting plate.
2.2 Carefully lift the fan-motor assembly. Hang the motor assembly on lhe hook of the mounting plate by utilizing one of the holes at the outer rim of the motor housing so that it is securely suspended.

2.3 Confirm the wire plug of the motor connecting to the wire plug of the Adapter.
The Green/Yellow wire from mounting plate connects with the supply Ground wire using the wire nut. Connect the White wire of the Adapter to the supply White(Neutral) wire using a wire nut, connect the Black wire of the Adapter to the supply Black (Hot/Live)wire using a wire nut. Then hide them and the Adapter into the motor assembly.(Make sure all the wires are connected to the correct colors as shown in Fig 2.2.)
2.4 Re-install two of the four canopy screws (located diagonally from each other) that were removed in step 1 to the mounting plate, but DO NOT tighten them first. Using both hands, lift the fan body from the hook. Align the two key slots in the top of the motor assembly with the two loosened screws on the mounting plate. Push the fan motor assembly up and turn it counterclockwise to lock in the mounting plate. Tighten the two screws. Install back the other two canopy screws into the remaining two holes and tighten the four screws firmly.
Installation

Installing the Fan Blades:

Locate 9 blade attachment screws with integrated washers in hardware pack. Make sure each blade matches the corresponding place with the blade arm and tighten the blade screws.
Repeat these steps for the remaining blades. Make sure all the screws are firmly tightened.
Installation

Installing the Fan Blade Arms:

Locate 6 blade arm attachment screws in hardware pack. Install the blade arm screws to secure each blade arm to the motor hub securely.
Repeat these steps for the remaining blade arms. Make sure all the screws are firmly tightened.
Installation

Disassembling the Lamp Assembly:

5.1 Remove the lamp assembly out of the box and turn the lampshade counterclockwise to disassemble it as shown in Fig 5.1.
5.2 The lamp assembly after disassembly as shown in Fig 5.2.

Light Kit Pan, Lampshade and Light Kit Installation:

6.1 Remove one screw from the the centre fixing plate of the motor assembly and loosen but DO NOT remove the other two screws. Push the light kit pan to the fixing plate so that the two loosened screw heads fit into the keyhole slots . Feed the light wire connector plug from the fixing plate through center hole of the light kit pan. Turn the light kit pan clockwise. Re-install the screw that was removed. Make sure all the screws are firmly tightened.
6.2 Allow the light wire connector plug to come through the light kit. Install back the light kit and the light kit is magnetically attracted to the pan with the help of magnet. Insert the light wire connector plug to the light kit terminal block.
6.3 Rotate the lampshade clockwise until it locks into the pan tightly as shown in F ig 6.3.
Warning: To prevent SERIOUS INJURY or DEATH, make sure that lampshade is properly secured. Allow the lampshade to cool completely before removing.
Installation

Power on:

At this time, the ceiling fan has been installed. Turn on the power supply of the main switch or the room where the ceiling fan is installed. After power on, observe whether the fan light is on.
Installation

Remote Control Operating Instructions:

Pairing the Remote Control to Your Fan
Within 1 min. of plugging fan to power source, press and hold button for 3 sec. to pair remote control and fan . Successful pairing will trigger the fan lamp off.
Remote Control button definitions

| Turns the fan off.
---|---
| Switches between summer mode and winter mode.

Summer mode – (Counter-clockwise) A downward airflow creates a cooling effect.
Winter model – (Clockwise)

An upward airflow moves warm air away from the ceiling area and redistributes it around the living space.

| Turns the fan on and decreases fan speed.
| Turns the fan on and Increases fan speed .

Nature: Switches the fan speed between nature mode and normal mode. Simulates a natural breeze ,gentle enough not to disturb while you sleep.
Remote Control button definitions

| Turns the lights on or off and RF pairing.
Note: Press/hold button for 3 sec. within 1 min. of plugging fan to power source to pair remote and fan. Successful pairing wil I trigger the fan lamp off.
---|---
| Switches between warm light and cool light. WIFI Troubleshooting .
Note: Press/hold button for 5 sec. The fan will switch to AP Mode, then select AP Mode on APP, follow the APP control instructions and enable fan Wi- Fi.
| Press/Hold button to decrease the light intensity.
| Press/Hold to button to increase the light intensity.

Warning: Do not expose the remote control to direct contact of water.

APP Control Connection:

First download the free Carro Home app from the App Store or Google Play or scan the QR Code as below.
Note: This ceiling fan needs to use 2.4Ghz wife to work when you connecting the device, and after connecting it can use the 5Ghz or 2.4Ghz.
Open the Carro Home app to create your account. The account with “Carro Home” can be registered through E-mail or Mobile phone.
Connect the device to the Carro Home app (Four ways connection):

① Bluetooth connect (WIFI & Bluetooth on )
a. Press “+” button into the device list, then a window will pop up to show you some devices can be connected.
b. Click “Go to add” (If you click “Do not add” in mistake, please see “Do not add” steps).
c. Choose the device.
d. Connect to your home WIFI , then back to the app and wait for connecting . “Do not add” steps:
a. Select “Electrical”(smart switch} or “Air Circulation”(smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
b. Connect to your home WIFI and tap “Next” to wait for connecting .
② Auto Scan (WIFI & Bluetooth on)
a. Press “+” button into the device list.
b. Tap “Auto Scan” on the top .
c. Wait for the device comes out and tap “Next”.
d. Press “+” button to add device.
e. Connect to your home WIFI.
f . Wait for connecting .
③ WIFI connect -EZ Mode (WIFI on & Bluetooth off)
a. Press “+” button to select “Electrica l”(smart switch) or “Air Circulation “(smart ceiling fan) on
the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
b. Connect to your home WIFI (Only for 2.4Ghz).
c. EZ Mode is set as default, just tap “Next” button to wait for the connection to complete.
④ WIFI connect-AP Mode (WIFI on & Bluetooth off)
a. Smart ceiling fan: Press and hold the WIFI button on the remote for 5 seconds into AP Mode. Smart switch : Press and hold the “OFF” button for 10 seconds till the indicator light blinking slowly to into AP Mode.
b. Press “+” button to select “Electricall”(smart switch) or “Air Circulation”(smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
c. Connect to your home WIFI (Only for 2.4Ghz).
d. Choose AP Mode.
e. Press “Next” button to go to connect the fan’s WIFI signal.
f. Choose the fan’s WIFI signal “CarroHome-XXXX” then back to the app.
g. Wait for connecting.
Connect the device to the Alexa:
a. Make sure you have connected the device to the app and working normally.
b. Open Alexa app, go to the skill to search “Carro Home” skill.
c. Link the skill, log in with your Carro Home app account and password, then authorize and
connect with Carro Home app.
d. Then the Alexa will find out the device automatically.
Connect the device to the Google Home
a. Make sure you have connected the device to the app and working normally.
b. Open Google Home app, Set up a device, choose “Works with Google”.
c. Search “Carro Home”, log in with your Carro Home app account and password , then authorize and connect with Carro Home app.
d. Then the Google Assistant will find out the device automatically.
Connect the device to the Siri shortcuts
a. Make sure you have connected the device to the app and working in functional.
b. Tap “Smart” on the main menu.
c. Tap “+” button.
d. Tap “launch Tap To Run”.
e. Tap “Run the device”.
f. Choose the device you want to control by Siri.
g. Select the function you want to control by Siri.
h. Then save it.
I. Add to Siri, choose the scene you just made, Add to Siri.
j . Enter the sentence you want to say to make the device works , Add to Siri.

Basic product parameters:

Model

| CES443J3L-FM| Voltage| 120V
---|---|---|---
Fan Blade Span| 44″| Rated Wattage|

32W(Fan 17W Lamp 15W)

Gross weight

| 15.1Ibs.| Rpm| 95-250rpm
Maximum Airflow| 2850CFM| Maximum Noise|

58dB(A)

Model

| CES483J3L-FM| Voltage| 120V
---|---|---|---
Fan Blade Span| 48″| Rated Wattage|

32W(Fan 17W Lamp 15W)

Gross weight

| 15.1lbs.| Rpm| 80-230rpm
Maximum Airflow| 3500CFM| Maximum Noise|

58dB(A)

Model

| CES523J3L-FM| Voltage| 120V
---|---|---|---
Fan Blade Span| 52″| Rated Wattage|

42W(Fan 27W Lamp 15W)

Gross weight

| 15.6Ibs.| Rpm| 65-21 Srpm
Maximum Airflow| 4500CFM| Maximum Noise|

58dB(A)

Care and cleaning:

Check the support connections, brackets, and airfoil attachments twice a year. Make sure they are secure. Because of the fan ‘s natural movement, some connections may become loose over time.
It is not necessary y to remove the fan from the ceiling .
Clean your fan periodically. Use only a soft brush or lint-free cloth to avoid scratching the fin ish .
The plating is sealed with a lacquer to minimize discoloration or tarnish ing.
(Optional) Apply a light coat of furniture polish to the wood blades.
(Optional) Cover small scratches with a light application of shoe polish.

Do not:

Use water when cleaning. Water could damage the motor, or the wood , or possibly cause an
electrical shock.
Apply oil to your fan or motor. The motor has permanently lubricated sealed ball bearings.
Note: Power off the fan before product maintenance or cleaning the fan .

FCC Statement:

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules, These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If th is equipment does cause harmful interference to radio or television reception , which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna .
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications to this unit not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

Troubleshooting:

Try these troubleshooting steps before contacting the Customer Service. For additional operation, maintenance, and troubleshooting information, please contact our customer service center.

SYMPTOM	POSSIBLE SOLUTIO
Fan not spinning

Make sure the fan is getting power.
Check your circuit breaker or fuse panel and wall switch for functionality.
Fan wires are connecting with the house wires correctly.
Remote control must be paired with the fan within 1 minute after the fan getting power.
If you have paired the app but the fan still didn’t work (light and fan both didn’t work) or could ‘t pair the app to the fan, try to reset the fan: to reset the fan , cut the power for 10 minutes, then turn the power on and press the pairing button on the remote for 3 seconds till the fan lamp off, then pair the Carrohomeapp pp again.
Use a multi-meter and test the adapter wiring harness to see if there is any electrical output
All the pin wiring on the circuit board are inserted tight and in the right position .
Remote need to pair with the fan first.
Make sure the fan blades spin freely.
If you ‘re using a wall control, check the power to the breaker from your control and try working your ceiling fan manually. (Normal switch only for the fan power on/off)

Fan light not working|

Make sure LED wires are connected to the circuit board
Make sure the whole fan is powered
Remote need to pair with the fan first. correctly and in the retention slot.

The fan is noisy and wobbling|

Check if the blade screws are NOT rubbing against the round plastic part of the motor
Check the pin wire are NOT connected against the moving part.
Check the down fan cup is NOT hitting the motor.
Confirm the canopy is NOT touching the ceiling while the fan is in operation.
Check the down rod is NOT slanted.
Tighten any loose screws on the light kit, fan blades, motor coupling, down rod, brackets and mounting hardware.
Confirm the hanger ball is firmly seated in the mounting bracket.
The ceiling beam must meet the minimum tensile test strength of 30KG for installation.
Make sure the airfoils and brackets are NOT bent or deformed.
Verify the wire connections are not rattling against each other.
Verify the fan blades are not cracked. If the fan blades are cracked, replace the damaged blades with a new blade set from the same brand as your ceiling fan to ensure compatibility.
The light kit is NOT slanting and hitting the motor.

Unable to pair remote and app|

Check if the wires are connected in the right position or not
Check the batteries in the remote.
Disconnect the power for 10 minutes, reconnect the power and pair the remote with the fan immediately, within 3 seconds. Also try pairing the App to reconnect.
The WiFi must be 2.4Ghz, incompatible with 5Ghz WiFi or combine with 5Ghz.
App must in the new version.
Connect with correct app “Caro Home

Fan or light turning on or off by themselves|

Confirm the circuit breaker is not malfunctioning.
Verify the wire connections are not frayed .
Check the app is not set the timer or schedule
Cut the fan power for 10 minutes then power on again.
All the pins wiring on the circuit board are inserted tight and in the right position