DEWALT DXWP62383 Aluminum Stainless Steel and Cast Iron Submersible Sump Pump Instruction Manual

June 9, 2024
Dewalt

DEWALT DXWP62383 Aluminum Stainless Steel and Cast Iron Submersible Sump Pump Instruction Manual
DEWALT DXWP62383 Aluminum Stainless Steel and Cast Iron Submersible Sump
Pump

Components

  1. Float Switch
  2. Handle
  3. Motor
  4. 1-1/2 in. (38.1mm) Adapter
  5. 2 in. (50.8mm) Discharge
  6. Base
  7. Check Valve*
    *Included with DXWP62389 or sold separately under part no. DXWPCV69512
    Components
    Components

Safety Guidelines

| Carefully read, understand and follow all safety instructions in this manual. Retain this manual for future reference
---|---
| This is the safety alert symbol. When you see this symbol, look for one of the following signal words.

Important
Read these warnings carefully. Know the application and limitations of this pump.
Failure to follow these warnings could result in serious bodily injury and/or property damage.

DANGER: Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: Indicates to address practices not related to personal injury.

WARNING RISK OF ELECTRICAL SHOCK:
Disconnect and lockout power supply before removing existing pump or installing or servicing this pump.
WARNING RISK OF ELECTRICAL SHOCK:
This pump is supplied with a grounding conductor and grounding type attachment plug. To reduce the risk of electric shock, connect only to a properly grounded GFCI receptacle.
WARNING RISK OF ELECTRICAL SHOCK:
Connect only to a receptacle that is adequately rated for the voltage and amperage of this pump.
WARNING: The installation of this pump must be in accordance with the National Electric Code (NEC), Uniform Plumbing Code (UPC), International Plumbing Code (IPC) as well as all applicable local codes and ordinances.
WARNING: Do not install this pump in any location classified as hazardous by the National Electrical Code, ANSI/ NFPA70.
DANGER: Do not use this pump to pump corrosive, flammable or explosive fluids such as gasoline, kerosene, etc.
Do not use this pump in flammable or explosive environments. Use only with liquids compatible with pump component materials.
WARNING RISK OF ELECTRICAL SHOCK:
This pump has not been investigated for use in swimming pool or marine areas.
WARNING RISK OF ELECTRICAL SHOCK:
Do not use the power cord to remove or lower the pump into the basin.
The cord may pull apart exposing bare wires which could cause a fire or electrical shock. Use the handle supplied with the pump for installing and removing the pump from the basin.
WARNING: Don’t expose the pump to freezing temperatures.
Discharge lines exposed to freezing temperatures should be positioned with a downward slope to prevent freezing.
WARNING: All wiring and electrical connections must be performed by a qualified electrician.
WARNING: Make certain that the electrical outlet is within the reach of the power supply cord. DO NOT USE AN EXTENSION CORD.
WARNING: Do not run the pump dry.
This pump relies on water for lubrication and cooling.
Running the pump dry can cause the pump to overheat and risks the possibility of burns to anyone that handles the pump.
Running the pump dry will void the warranty.
WARNING: Do not use this pump for potable/drinking water. Use only in applications for which the pump is designed.
WARNING: According to the state of California (Prop 65), this product contains chemicals known to the state of California to cause cancer and birth defects or other reproductive harm.

WARNING: DO NOT UNDER ANY CIRCUMSTANCES REMOVE THE GROUND PIN.
The 3-prong plug must be inserted into a mating 3-prong grounded receptacle.
If the installation does not have such a receptacle, it must be changed to the proper type, wired and grounded in accordance with the National Electrical Code and all applicable local codes and ordinances.

WARNING: This pump is not intended to pump water softener discharge (brine) or condensate high efficiency appliances. These liquids are corrosive and could cause damage to the pump and will void the warranty.
WARNING: Keep hands clear of suction and discharge openings. To prevent injury, never insert fingers into pump while it is plugged in.
WARNING: Do not handle this pump with wet hands or while standing on wet or damp surfaces or in water.
CAUTION: If a flexible discharge hose is used, make sure the pump is secured in the basin to prevent movement.
Failure to secure the pump could result in flooding from switch malfunction.
CAUTION: This pump motor is equipped with an automatic resetting thermal protector and may restart unexpectedly.
NOTICE: This pump is not designed as a waterfall, pond or fountain pump. Use of this pump for waterfalls, ponds or
fountains will void the warranty.

Description

This sump pump is designed to remove ground water from residential sump pits.
The motor is oil cooled and hermetically sealed.
A float switch is provided for automatic operation and is equipped with a 10 ft., 3-prong grounding type power cord.

Specifications

 | DXWP62383 DXWP62381| DXWP62389| DXWP62583 DXWP62581| DXWP62783 DXWP62781| DXWP62183 DWXP62181
Check Valve| Sold Separately| Included| Sold Separately| Sold Separately| Sold Separately
HP| 1/3| 1/3| 1/2| 3/4| 1
Volts| 120 Volt AC| 120 Volt AC| 120 Volt AC| 120 Volt AC| 120 Volt AC
Amps| 6.5| 6.5| 10| 10.7| 12
Hz| 60| 60| 60| 60| 60
Phase| 1| 1| 1| 1| 1
Discharge Size| 2 in. (50.8mm) FNPT| 2 in. (50.8mm) FNPT| 2 in. (50.8mm) FNPT| 2 in. (50.8mm) FNPT| 2 in. (50.8mm) FNPT
Adapter Size| 1-1/2 in. (38.1mm) NPT| 1-1/2 in. (38.1mm) NPT| 1-1/2 in. (38.1mm) NPT| 1-1/2 in. (38.1mm) NPT| 1-1/2 in. (38.1mm) NPT
Max. Solids Handling| 1/2 in. (12.7mm)| 1/2 in. (12.7mm)| 1/2 in. (12.7mm)| 1/2 in. (12.7mm)| 1/2 in. (12.7mm)
Liquid Temp. Range| 35°F – 120°F (1.67°C – 48.9°C)| 35°F – 120°F (1.67°C – 48.9°C)| 35°F – 120°F (1.67°C – 48.9°C)| 35°F – 120°F (1.67°C – 48.9°C)| 35°F – 120°F (1.67°C – 48.9°C)
Cord Length| 10 ft. (3.05m)| 10 ft. (3.05m)| 10 ft. (3.05m)| 10 ft. (3.05m)| 10 ft. (3.05m)
Pump Motor Cap| Aluminum| Aluminum| Aluminum| Aluminum| Aluminum
Motor Housing Construction| Stainless Steel| Stainless Steel| Stainless Steel| Stainless Steel| Stainless Steel
Pump Base Construction| Cast Iron| Cast Iron| Cast Iron| Cast Iron| Cast Iron
Impeller| Cast Iron| Cast Iron| Cast Iron| Cast Iron| Cast Iron
Motor Shaft| Stainless Steel| Stainless Steel| Stainless Steel| Stainless Steel| Stainless Steel
Shaft Seal| Carbon/Ceramic/ Stainless Steel| Carbon/Ceramic/ Stainless Steel| Carbon/Ceramic/ Stainless Steel| Carbon/Ceramic/ Stainless Steel| Carbon/Ceramic/ Stainless Steel
Fasteners| Stainless Steel| Stainless Steel| Stainless Steel| Stainless Steel| Stainless Steel
Max Vertical Lift| 25 ft. (7.62m)| 25 ft. (7.62m)| 35 ft. (10.7m)| 37 ft. (11.3m)| 34 ft. (10.4m)
Max. PSI| 10.8| 10.8| 15.1| 16.0| 14.7
 | DXWP62383| DXWP62389| DXWP62583| DXWP62783| DXWP62183
---|---|---|---|---|---
Switch Type| Vertical| Vertical| Vertical| Vertical| Vertical
Switch On Level (Factory Set)| 8.5 in. (215.9mm)| 8.5 in. (215.9mm)| 8.5 in. (215.9mm)| 8.5 in. (215.9mm)| 8.5 in. (215.9mm)
Switch Off Level (Factory Set)| 3 in. (76.2mm)| 3 in. (76.2mm)| 3 in. (76.2mm)| 3 in. (76.2mm)| 3 in. (76.2mm)
 | DXWP62381| DXWP62581| DXWP62781| DWXP62181
---|---|---|---|---
Switch Type| Tethered| Tethered| Tethered| Tethered
Switch On Level (Factory Set)| 8.5 in. (215.9mm)| 8.5 in. (215.9mm)| 8.5 in. (215.9mm)| 8.5 in. (215.9mm)
Switch Off Level (Factory Set)| 3 in. (76.2mm)| 3 in. (76.2mm)| 3 in. (76.2mm)| 3 in. (76.2mm)

Installation

WARNING: Always disconnect the power source before attempting to install, service or perform maintenance on the pump. Failure to do so may result in fatal electrical shock.
NOTICE: Your pump is designed and built to give you reliable performance and long life. It will pump water automatically for years when properly installed in the right environment.
NOTICE: A qualified electrician must perform all wiring.

Remove old pump (if necessary):

  1. Make sure power supply is disconnected.
  2. After power is off, remove the old pump. When you are installing a new pump, this is a good time to inspect and replace any damaged piping.
    Be sure to clean all debris and dirt out of the sump basin before installing your new pump.

CAUTION: Before installing a new pump, be certain a grounded 120V AC outlet is installed within 6 ft. (1.83m) of your sump basin.

Install new pump:

  1. Set your new pump in the bottom of the sump basin. The pump should be placed on a solid foundation. Do not place the pump directly on the ground or on sandy or rocky surfaces. Sand/silt and small stones may clog or ause damage to your pump.
  2. Make sure the float switch operates freely from the bottom to top without coming in contact with the side of the sump basin. Contact with the side of the sump basin may cause the float to malfunction and the pump will not operate as intended.
  3. It is highly recommended to install a full flow, swing-type check valve (Included only on model DWXP62389) in the discharge line. For ease of future removal or maintenance it is recommended to install the check valve above the cover of the sump basin. A new check valve will greatly increase the life of your pump. The check valve should be the same size as the pump discharge.
  4. Connect the pump and check valve together using PVC or ABS pipe and fittings. Corrugated drain hose is intended for temporary use and should not be used in a permanent installation. Although there are many types of pipe that work adequately for this installation, PVC or ABS is recommended.

Figure 1:

  1. Full-flow swing type check valve*
  2. GFCI outlet
  3. Discharge Pipe
  4. Sump Basin
  5. Position pump so the float switch operates freely without touching the sides of the basin.
  • (1) Included with DXWP62389 only. (2,3,4) not included with all pumps. Or sold separately under part no.
    DXWPCV69512
    Installation Instruction
    Installation Instruction

Install new pump – Cont.

  1. Test your installation after you have completed setting up the pump. Insert switch piggyback plug into outlet.
    Then, plug the pump into the piggy-back plug as show in Figure 2.
    The pump should not run at this point. If the pump runs, the switch is stuck in the upright position or the pump is plugged directly into the outlet and not through the piggyback switch plug.
    Fill the sump basin with water using buckets or a hose. When the switch floats to the upright position, the pump will turn on.
    The switch will turn off the pump when it reaches the down position.
    Remember the switch must move freely without touching the sides of the sump basin.

Operation

WARNING: The pump motor is thermally protected.
It is not recommended for pumping liquids over 120° F (48.9°C).
The thermal overload protector will automatically shut down the pump in an overheat situation.
The pump will reset itself once the pump cools down.
This overload is designed as a safety device and it will fail after repeated use. Normal operation is for fluids between 35° F – 120° F (1.7°C – 48,9°C).
WARNING: Do not let the pump run dry. This pump relies on water for lubrication and cooling.
Operating the pump without water may cause the motor to overheat or cause damage to internal parts. It may also shorten the life of your pump.

Automatic Operation:

  1. Connect the piggy-back plug of the float switch into a 120 volt grounded GFCI receptacle. See Figure 2.

  2. Connect the pump plug into the back of the piggy-back float switch plug. See Figure 2.

  3. Test your installation by filling the basin with water.
    Observe the float switch through at least one complete cycle to ensure it operates freely and does not contact the sides of the basin. If necessary, adjust the float switch or reposition the pump to ensure proper operation.

  4. This pump is equipped with an (A) anti-airlock hole. A stream of water will emit from this hole when the pump is operating. This is a normal feature of this pump. The anti-airlock hole should be cleaned periodically to prevent the pump from becoming air locked. See Figure 3.

Manual Operation:

  1. For manual operation or float switch failure, the pump power cord can be disconnected from the piggyback float switch plug and connected directly to the receptacle. This will bypass the float switch and the pump will run continuously. During manual operation the pump should be monitored at all times to ensure the pump does not run dry. When pumping is complete disconnect from receptacle.

Components

  1. Float Switch Plug
  2. Pump Plug
    Manual Operation

Maintenance

WARNING: Risk of electric shock. Always disconnect the power supply before attempting to install, service or perform maintenance on the pump.
WARNING: All repairs must be made by a qualified technician.
CAUTION: This submersible pump contains oil which may become pressurized and hot under normal operating conditions allow the pump to cool for 2-3 hours before servicing

  1. The pump motor is hermetically sealed in the housing and does not require any service. Disassembly of the motor housing or modification of the power cord voids the warranty.
  2. Periodically check the sump basin for accumulation of mud, silt, sand and foreign objects. Clean the basin as needed to prevent damage or clogging of the pump.
  3. Periodically check the intake for obstructions. Clean if necessary.
  4. Periodically inspect and clean the anti-airlock hole.
  5. Inspect the float switch for any accumulated sediment or debris that may inhibit it from operating properly. Clean if necessary.
  6. Inspect the power cord for signs of damage or wear. Do not operate the pump if the cord is damaged or worn.
  7. In applications where the pump may not activate for extended periods of time, it is recommended to cycle the pump at least once per month to ensure the pumping system is working properly when needed.

Troubleshooting

Problem Possible Causes How To Correct
If the pump does not start or run Pump is not plugged in; switch or breaker
is turned off Plug pump in or turn on switch/breaker
Check for blown fuses or tripped circuit breakers or tripped GFCI outlets

Replace fuse, reset circuit breaker, reset GFCI outlet
Float switch is defective| Check and replace if necessary
Motor thermal protector tripped| Allow pump to cool. Pump will reset automatically.
Float switch is stuck or obstructed| Remove obstruction or position pump so the float switch will operate freely.
The pump starts and stops too often| Back-flow of water from discharge hose/pipe| Install or replace check valve. If check valve is installed, check for broken or leaking valve and replace if necessary.
Float switch is defective| Replace float switch
If the pump runs, but moves little or no water| Clogged discharge hose/pipe| Remove clog
Frozen discharge hose/pipe| Allow hose/pipe to thaw
Pump is air locked| Check airlock hole for clogs and clean if necessary
Low line voltage| Check wire size and increase if necessary
Check valve is stuck in the closed position| Inspect, repair or replace if necessary
Check valve is installed backwards| Make sure check valve is installed in the correct direction of flow
Clogged intake screen| Clean or replace screen
Worn, damaged or clogged pump parts| Inspect for wear, damage or clog and clean or replace part if necessary
Discharge height exceeds pump capacity| See performance chart for pump limitations
Pump does not shut off| Float switch is obstructed or stuck| Remove obstruction
Defective float switch| Replace float switch

Performance

Height and/or piping restriction will reduce the pump output performance.
It is recommended to use the same size or larger pipe as the pump discharge for optimum performance.
Performance

Gallons Per Minute At Discharge Height


Model| 0 ft.| 5 ft.| 10 ft.| 15 ft.| 20 ft.| 25 ft.| 30 ft.| Max Lift
DXWP62383 DXWP62389 DXWP62381| ****

75

| ****

70

| ****

63

| ****

56

| ****

48

| ****

38

| ****

28

| ****

25 ft.

DXWP62583 DXWP62581| 102| 94| 86| 74| 63| 50| 38| 35 ft.
DXWP62783 DXWP62781| 108| 101| 90| 84| 73| 60| 46| 37 ft.
DXWP62183 DXWP62181| 117| 109| 100| 89| 78| 64| 49| 34 ft.

Liters Per Minute At Discharge Height


Model| 0 m| 1.52 m| 3.05 m| 4.6 m| 6.1 m| 7.62 m| 9.14 m| Max Lift
DXWP62383 DXWP62389 DXWP62381| ****

284

| ****

265

| ****

238

| ****

212

| ****

182

| ****

144

| ****

106

| ****

7.62 m

DXWP62583 DXWP62581| 386| 356| 326| 280| 238| 189| 144| 10.7 m
DXWP62783 DXWP62781| 409| 382| 341| 318| 276| 227| 174| 11.3 m
DXWP62183 DXWP62181| 443| 413| 379| 337| 295| 242| 185| 10.4 m

Replacement Parts

For parts, contact customer support at 855-222-3841 or customer.service @pedrollo-usa.com.

Reference| Description| DXWP62383 DXWP62381| DXWP62389| DXWP62583 DXWP62581| DXWP62783 DXWP62781| DXWP62183 DWXP62181
---|---|---|---|---|---|---
1| Handle| ADW100000| ADW100000| ADW100000| ADW100000| ADW100000
2| Power Cord| 98101040| 98101040| 98101040| 98101014| 98101014
3| Shaft Seal| T00900037/38| T00900037/38| T00900037/38| T00900037/38| T00900037/38
4| Impeller| ADW100001| ADW100001| ADW100002| ADW100003| ADW100003
5| Adapter| G81200164| G81200164| G81200164| G81200164| G81200164
9| Check Valve| Not Included| Included| Not Included| Not Included| Not Included
*If motor fails, replace entire pump.
Reference| Description| DXWP62383| DXWP62389| DXWP62583| DXWP62783| DXWP62183
---|---|---|---|---|---|---
6| Vertical Float Switch Bracket| C30010195| C30010195| C30010195| C30010195| C30010195
7| Vertical Float Switch| F20010005| F20010005| F20010005| F20010005| F20010006
Reference| Description| DXWP62381| DXWP62581| DXWP62781| DWXP62181
---|---|---|---|---|---
4| Tethered Float Switch| O10100001| O10100001| O10100006| O10100006

Replacement Parts

Limited Warranty

Manufacturer warrants the products specified in this warranty to be free from defects in material or workmanship for ten (10) years from date of purchase.
During the time period and subject to the terms and conditions, manufacturer will repair or replace to the original user or consumer any portion of this product which proves to be defective due to materials or workmanship.
At all times, manufacturer shall have and possess the sole right and option to determine whether to repair or replace defective equipment, parts or components.
Manufacturer has the option to inspect any product returned under warranty to confirm that the warranty applies before repair or replacement under warranty is approved.
This warranty sets forth manufacturer’s sole obligation and purchaser’s exclusive remedy for defective product. For warranty consideration, call 855-222-3841 or customer.service @pedrollo-usa.com.

Warranty Period:
If, within the duration of product use by the original user, this product proves to be defective due to materials or workmanship, the product shall be repaired or replaced at the manufacturer’s option, subject to the terms and conditions set forth in this warranty statement. Proof of purchase is required for warranty consideration. In the absence of suitable proof of the purchase date, the effective period of this warranty is 12 months from the product’s date of manufacture. If a warranty replacement pump is provided
to the customer, the warranty of the replacement pump will be subject to the original purchase date of the original pump.

Labor, ETC, Costs :
The manufacturer shall IN NO EVENT be responsible or liable for the cost of field labor or other charges incurred by any customer in removing and/or affixing any product, part, or component thereof.

Product Improvements:
The manufacturer reserves the right to change or improve its products or any portions thereof without being obligated to
provide such a change or improvement for units sold and/or shipped prior to such change or improvement.

General Terms and Conditions:
This warranty shall not apply to damage due to acts of God, normal wear and tear, normal maintenance services and the parts used in connection with such service, lightning or conditions beyond the control of the manufacturer, nor shall it apply to products which, in the sole judgment of the manufacturer, have been subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to improper installation, operation, maintenance or storage; nor to excess of recommended maximums as set forth in the instructions.

General Terms and Conditions – Cont:
Warranty will be VOID if any of the following conditions are found:

  1. Product is used for purposes other than those for which it was designed and manufactured. Pump has been used for pumping liquids above 120°F (48.9°C).
  2. Product is not installed in accordance with applicable codes, ordinances, and good trade practices.
  3. Product is connected to voltage other than indicated on nameplate or labels.
  4. Pump has been exposed to but not limited to the following: sand, gravel, cement, grease, plaster, mud, tar, oil, gasoline, solvents or other abrasive or corrosive substances.
  5. Pump has been allowed to operate dry (liquid supply cut off ).

Disclaimer
Any oral statements about the product made by the seller, the manufacturer, the representatives, or any other parties do not constitute warranties, shall not be relied upon by the user, and are not part of the contract for sale. Seller’s and the manufacturer’s only obligation, and buyer’s only remedy, shall be the replacement and/or repair by the manufacturer of the product as described above.
NEITHER SELLER NOR THE MANUFACTURER SHALL BE LIABLE FOR ANY INJURY, LOSS OR DAMAGE, DIRECT, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR LOST PROFITS, LOST SALES, INJURY TO PERSON OR PROPERTY, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL LOSS), ARISING OUT OF THE USE OR THE INABILITY TO USE THE PRODUCT, AND THE USER AGREES THAT NO OTHER REMEDY SHALL BE AVAILABLE TO IT.
Before using, the user shall determine the suitability of the product for their intended use, and user assumes all risk and liability
whatsoever in connection therewith.
THE WARRANTY AND REMEDY DESCRIBED IN THIS LIMITED WARRANTY IS AN EXCLUSIVE WARRANTY AND REMEDY AND IS IN LIEU OF ANY OTHER WARRANTY OR REMEDY, EXPRESSED OR IMPLIED, WHICH OTHER WARRANTIES AND REMEDIES ARE HEREBY EXPRESSLY EXCLUDED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT EITHER APPLIES TO A PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIODS OF THE EXPRESSED WARRANTIES GIVEN ABOVE.
Some states and countries do not allow the exclusion or limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Manufactured under license by:
Pedrollo Group Inc.
45 Maryland Ave East
St. Paul, Minnesota 55117

CUSTOMER SUPPORT

If you have questions or comments, contact us.
1-855-222-3841
customer.service@pedrollo-usa.com
Logo.png

References

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