lively Jitterbug Smart 3 Smartphone User Guide

lively Jitterbug Smart 3 Smartphone

IMPORTANT!
Before turning on your new Jitterbug® Smart 3, you must activate your phone.

Activation Guide

OPTION 1 – ONLINE
Activate without phone number transfer.

• Step 1: Visit lively.com/activate.
• Step 2: Follow instructions online to select your plan and activate your phone.
  Discounted $25 activation charge.

OPTION 2 – PHONE CALL
Connect to a live agent for activation:
• with phone number transfer see Steps 1 – 4.
• without phone number transfer see Steps 2 – 3.

• Step 1: If you want to transfer your phone number, fill out the Phone Number
  Transfer Worksheet. (You can find this information on past bills or by contacting your previous service provider.)

• Step 2: From another phone, call 1.888.900.1368.

• Step 3: The agent will help you select your plan and activate your phone.

• Step 4: The agent will collect the information on your Phone Number Transfer Worksheet.
  Standard $35 activation charge.
  No additional charge to transfer number.

Phone Number Transfer Worksheet

You can transfer your cell or home phone number to your new Jitterbug Smart3 at no cost, as long as your number is still available. Write down your previous service information below and provide it to the friendly agent when you call to activate.
IMPORTANT: Do not cancel your previous service until the number transfer is complete.

Typical time for phone number transfer: cell phone = 1-3 business days home phone = 5-7 business days

To activate your new phone, call 1.888.900.1368.
For general customer service or. existing account-related questions, please call 1.800.733.6632.

References

• Lively - Online Activation

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