Northland COMMUNICATIONS EXP50 Expansion Module User Guide
- June 9, 2024
- NORTHLAND COMMUNICATIONS
Table of Contents
Yealink EXP50
Expansion Module For T54 + T58 Phones
Quick Reference Guide
EXP50 Expansion Module
+ The Yealink EXP50 Expansion Module is compatible with both the T58A and
T54W Yealink Desk Phones.
+ The Expansion Module has three pages of keys with 20 keys on each page for
a total of 60 additional keys.
+ A total of three Expansion Modules can be added to each phone set.
+ The keys can be programmed as extensions, speed dials or features.
The main physical features of the EXP50 expansion module are described
below.
| No | Item | Description |
|---|---|---|
| 1 | Ext Keys | Can be assigned as busy lamp fields, speed dials or features. |
| 2 | LED Indicators | Appear on the key and when programmed as a BLF, show the |
user’s telephone status.
3| Color LCD Screen| Shows the key feature label and icon.
4| Page Keys| Press these keys to navigate to other pages to view additional
keys.
Icon/LCD Status Indicators
This chart represents the Icon and LCD Status indicator representations.
IMPORTANT: It is important to note that when a user is on a MaX Meeting
call, they will not be shown as in a call.
| Icon | LCD Light | Status |
|---|---|---|
| No Light | User is available. | |
| Fast Flashing GREEN | User’s line is ringing. | |
| Solid RED | User is on a call. | |
| Slow Flashing RED | User is on DND. | |
| No Light | User is logged out. | |
| No Light | Key is programmed as a Speed Dial. |
PROGRAM KEYS ON YOUR YEALINK EXP50 MODULE
Use the CommPortal Web Interface to program keys on your expansion module.
+ Log in to CommPortal.
+ On the Home Screen at the bottom, under Personal Details, select Devices.
+ On the pop-up, select Set Keys. A screen shows all devices assigned to your
Subscriber number.
Manage you phones
+ Select Edit under your device. (You will only see devices that are assigned to your Subscriber number).
+ On the next screen, select the sidecar. This will bring up the keys on the
sidecar.
Keys read left to right. ie: Key 1 Key 2
Key 3 Key 4, etc.
+ Click the Softkey action dropdown next to the key you wish to program.
+ This brings up a scrollable list of features.
+ Select the feature and complete the required information. Most features are
already available on fixed keys, Softkeys or line/feature keys.
+ See the next page for the most common sidecar keys.
+ Busy Lamp Field (Enhanced Monitor Extension)
+ Speed Dial
Program a Busy Lamp Field Key
A Busy Lamp Field Key, also known as an Autodial Key or an Enhanced Monitor
Extension Key, can be used to one touch dial an extension in your business
group, view the status of the extension or transfer a call to the
extension.
+ Select Enhanced Monitor Extension from the Softkey action dropdown.
+ Default line is Line 1. You do not need to change this.
+ In the Extension field, enter the extension number or type in a name to
select from the directory.
+ Fill in the label field with what information should appear on the display.
+ When finished, select Save changes at the bottom.
IMPORTANT: Selecting Save changes will cause an immediate reboot unless
you uncheck Update phone(s) immediately when saving.
+ Press the key once to dial the user.
+ When you are connected to a call, press the key once to do a “blind
transfer”. There is no need to press the Transfer Key.
Program a Speed Dial Key
A Speed Dial Key programs an external number on a key to enable one touch
dialing to that number.
+ Select Speed Dial from the Softkey action dropdown.
+ Default line is Line 1. You do not need to change this.
+ In the Number field, enter the telephone number exactly as you would dial
it.
+ Fill in the label field with what information should appear on the display.
+ When finished, select Save changes at the bottom.
IMPORTANT: Selecting Save changes will cause an immediate reboot unless you uncheck Update phone(s) immediately when saving.
TRANSFER USING ADVANCED MONITOR EXTENSION (BLF) KEYS
TRANSFER allows you to connect your call to someone else (with call on line)
Announced: Press either the TRANSFER Softkey or Press the TRANSFER Key on the
phone.
The current call is automatically placed on hold.
Press an ENHANCED MONITOR EXTENSION (BLF) KEY Wait for the person to answer,
announce the call.
+ COMPLETE TRANSFER: Press the TRANSFER Softkey, call is connected, hang up.
+ TO RETURN TO HELD CALL: Press the CANCEL Softkey and then press the RESUME
Softkey.
Blind Transfer: Press an ENHANCED MONITOR EXTENSION (BLF) KEY. The call is
automatically transferred.
TRANSFER TO VOICEMAIL: Sends a caller directly to voicemail without ringing
the phone.
+ Press the TRANSFER Softkey or press the TRANSFER key on the phone.
+ The current call is automatically placed on hold.
+ Dial *99 and enter the EXTENSION Number.
+ Press the TRANSFER Softkey again immediately.
NOTES: To program a Busy Lamp Field (Enhanced Monitor Extension) Key, see
the CommPortal User Manual.
Special administrative programming is required to use the BLF keys to
transfer. Check with your System Administrator.
Need support? Connect with us at
www.northland.net/support or
Dial 4357 (HELP) or 315-671-6262 to
speak to a Northland Representative