Northland Communications Meet Me Audio Conference Bridge User Manual
- June 9, 2024
- NORTHLAND COMMUNICATIONS
Table of Contents
Meet Me Audio
Conference Bridge
User Manual
CLICK ON ANY PAGE NUMBER TO RETURN TO THE TABLE OF CONTENTS
GETTING STARTED
Meet Me or Voice Conference is a dial-in conference bridge. There is one
conference bridge number and a moderator must join the conference for all
participants to be connected. Each moderator will have a unique moderator code
and a participant code to give to participants.
This will be provided to you by Northland’s System Administrator.
The maximum number of participants is dependent upon the package that was
purchased by your organization. Check with your System Administrator.
The Conference Bridge Number is
315-671-5000. When you dial the
conference bridge number, an automated voice will ask for either your
participant code or your moderator code followed by the # sign.
When you enter your code, you will be asked to speak your name followed by the
sign. As a participant, you will be placed on hold until the moderator
joins.
MODERATOR CALL CONTROLS
As the moderator you can:
- View current conference call participants
- Mute or drop participants
- Lock the conference so others cannot join
- Create your own directory
- View history of past conference calls
- Record and playback recordings
- Change options
To view and change moderator and participants options as well as view and control participants, enter https://buconf.northland.net in your web browser. This will bring to the Meet Me Conference Log-On.
Enter your participant and moderator codes.
CHANGING OPTIONS
Choose options from the menu on the left.
- Joining Announcements: Participants name is announced when they join.
- Joining Tones: Tone is heard when participants join.
- Notify When Full: Notification is heard when conference is at system capacity.
- Rejection Tones: Notification tone is heard when a participant dialing in is rejected because the number of participants has reached the maximum permitted.
- Music On Hold Resource: You can create a recording and upload it or use generic system music.
NOTE: If you, as the customer alters or customizes standard on hold music in any way, Northland Communications will not be held accountable or liable for any copyright infringement lawsuits that may come out of the per said act.
VIEW + CONTROL THE CURRENT CALL
Choose Current Call on the left. Here you can view and control participants as well as details of the call.
RECORD
- You can store up to 10 conference recordings. Maximum recording space is 20 minutes in total.
- Press Record to record the call. An announcement will indicate that the conference is being recorded.
- Press Record to end the recording. An announcement is heard that the recording has stopped.
- To view and listen to your recordings, select Recordings on the left.
IMPORTANT: Call recording laws from each state and country will differ
from one another. They will require either One-Party consent or All-Party
consent. Northland does not offers legal advice, customer should consult your
legal counsel for guidance on the compliance activities that are appropriate
for your organization.
LOCK
- You can lock the conference to prevent other participants from joining once the conference has started.
- Press Lock to prevent participants from joining. An announcement will indicate that the conference is locked + a message will display on the screen showing how many participants have been rejected.
- Press Lock again to unlock the conference.
MUTE
- You can mute individual participants.
- Press Mute on each participant widget to mute them.
- Press Mute again to unmute them.
DIRECTORY
Create a directory of participants who are frequently a member of your
conference calls. Select Directory on the left and complete the directory
information window to add entries. Entries that have been saved appear below
the entry window.
To delete a Directory entry, click in the box in the delete column then click
Delete Selected.
HISTORY
The History tab displays information on your most recent conference calls,
including date, time, duration, number of participants and number of rejected
participants.
To view participant information, click the number in the Max Participants column.
To view participants that were rejected, click the number in the Rejected column.
RECORDINGS
Recordings are generated when you choose to record a conference from the
Current Call window.
Parameters for recordings for number of calls and minutes of recordable space
are dependent upon the package your organization purchased. If you reach
either of those limits, recordings will not be permitted. Check with your
System Administrator for your specific limits. Conference recordings are
automatically deleted after 60 days.
- To view recorded conference meetings, choose the Recordings tab on the left.
- To listen to meeting click Download. The recording will play through your default media player.
Need support?
Connect with us at
www.northland.net/support or
Dial 4357 (HELP) or 315-671-6262 to
speak to a Northland Representative