GAGGENAU DV 461 Vacuuming Drawer Instruction Manual

GAGGENAU DV 461 Vacuuming Drawer

Important safety information

Read these instructions carefully. Only then will you be able to operate your appliance safely and correctly. Retain the instruction manual and installation instructions for future use or for subsequent owners.
Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.
This appliance is intended for domestic use and the household environment only. Only use the appliance to vacuum food in suitable vacuuming bags and vacuuming containers, and to heat-seal film. Only operate this appliance in enclosed rooms. This appliance may be used by children over the age of 8 years old and by persons with reduced physical, sensory or mental capabilities or by persons with a lack of experience or knowledge if they are supervised or are instructed by a person responsible for their safety how to use the appliance safely and have understood the associated hazards.
Children must not play with, on, or around the appliance. Children must not clean the appliance or carry out general maintenance unless they are at least 15 years old and are being supervised.
Keep children below the age of 8 years old at a safe distance from the appliance and power cable.
This appliance is intended for use up to a maximum height of 4000 meters above sea level.

Risk of burns!

The sealing bar in the vacuuming chamber becomes extremely hot if the appliance is used frequently and there are long heat-sealing times. Never touch the hot sealing bar. Keep children away from the appliance

Risk of electric shock!

• Do not use any high-pressure cleaners or steam cleaners, which can result in an electric shock. Risk of electric shock
• A defective appliance may cause electric shock. Never switch on a defective appliance. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. Contact the after-sales service. Risk of electric shock!
• Incorrect repairs are dangerous. Repairs may only be carried out by one of our trained after-sales engineers. If the appliance is faulty, unplug the mains plug or switch off the fuse in the fuse box. Contact the aftersales service.

Risk of fire!
The sealing bar in the vacuuming chamber becomes extremely hot. Combustible vapours may ignite. Do not vacuum any combustible liquids in the vacuuming bag. Do not store any combustible materials and objects inside the appliance.

Risk of injury!

• The smallest cracks in the glass lid may result in it imploding when the vacuum is attached. Unplug the appliance from themains or switch off the circuit breaker in the fuse box. Call the after-sales service. Risk of injury!
•  During the vacuuming process, the vacuuming chamber and the glass lid deform. Screw-top jars, other hard containers, and indeformable food that are  vacuumed in the compartment when the lidis closed must not come into contact with this lid. Otherwise, the protective layer on the glass will be damaged and the glass lid may break. Hard containers and indeformable food must not protrude over a maximum height of 80 mm. Risk of injury!
• Any misuse of the vacuuming drawer may lead to injury. Do not insert any hoses that are connected to the appliance into any body cavities. Do not vacuum any living animals.

Causes of damage

Caution!

• Check the appliance for damage before each use. Pay particular attention to the intactness of the glass lid.
  Do not operate the appliance if the glass lid is damaged. Call the after-sales service.

• Slowly open and close the glass lid.

• Do not place any objects on the glass lid. Do not use the appliance as a work surface or storage space. Ensure that no objects can fall onto the glass lid. To use it, pull the drawer out fully until it reaches a stop. Completely close the drawer if you are not using it.

• Before closing the glass lid, ensure that there is no debris in the vacuuming chamber.Ensure that the seals are not damaged by pointed or sharp objects.

• Check that the seal on the glass lid is positioned correctly. Ensure that the seal’s contact surface is clean and free from debris. Otherwise, this may impair the functionality of the appliance. Do not operate the appliance if the seal is defective. If you do so, this may damage the appliance. Call the after-sales service.

• Observe the cleaning instructions.

• In the event of a power failure, the vacuum remains in the vacuuming chamber during the vacuuming process. Never attempt to use a tool to open the glass lid. Wait until the power supply has been reestablished and restart the vacuuming process

• Do not vacuum food in its original packaging after you have opened it. Only use bags that are suitable for vacuuming food

• In the vacuum, liquids start to boil at low temperatures. This produces vapour and may cause the appliance to malfunction.

• Ensure that the food to be vacuumed is at the lowest possible initial temperature – within the range of 1 – 8 °C is best.

• Never vacuum liquids in the vacuuming bag at the maximum vacuuming level.

• Recommendation: Vacuum liquids in the vacuuming bag at vacuuming level 2.

• Carefully monitor the vacuuming process. It is normal for some bubbles to form when vacuuming liquids. Heat-seal the bag in good time as soon as the bubble formation visibly increases.

• Tip: You can also vacuum liquids in fixed, commercially available vacuuming containers. Use vacuuming level 3 for this. When vacuuming, do not use any plastic bottles or other vessels that contract during external vacuuming.

Environmental protection

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Getting to know the appliance

In the vacuuming drawer, you can vacuum food in suitable bags and containers. This chapter provides you with information about the assembly and the basic functions of your appliance.
How does a vacuuming drawer work?
During the vacuuming process, air is pumped out of the vacuuming chamber and the bag. This produces a high vacuum in the chamber. The higher the vacuuming level, the less air remains in the chamber and the bag, and the higher the pressure difference to the environment. If the selected vacuuming level has been reached, the sealing bar is pressed against the silicone column on the glass lid. During this, the bag is heat-sealed. After a short cooling time, air flows back into the chamber, creating a loud noise. During this process, the bag suddenly contracts and encloses the food. The drawer’s glass lid then opens.
Different degrees of vacuum can be created with vacuuming levels 1 to 3. The degrees that are reached here vary depending on the use case: When vacuuming in the container, the degrees of vacuum are lower and therefore better suited for the particular food. When the external vacuuming adaptor is attached, the vacuuming drawer automatically detects which mode has just been activated.

Structure of the vacuuming drawer

Control panel

Symbol| | Explanation|
---|---|---|---
| | Switch on/off| Switch the appliance on and off
| | Vacuum-sealing level| Select the vacuum-sealing level
| | Heat-sealing time| Select a heat-sealing time Heat-seal the vacuum-sealing bag early
| | Start| Start the vacuum-sealing process
| | Stop| Cancel the vacuum-sealing process
| | Dry| Dry the pump
| | Note| Refer to the fault table

Opening and closing

For DV461
A section at the bottom of the appliance protrudes and this can be used as a handle for opening and closing.
For DVP221
Press on the centre of the drawer to open or close it. When you open it, the drawer gently springs out. You can then easily pull it out.

Accessory

The following accessories are included with the vacuuming drawer.

| Raised vacuuming platform The raised vacuuming platform is used as a surface for flat food that is to be vacuumed in the container. It can be opened. It contains the external vacuuming adaptor, the plugs for vacuuming bottles, the adaptor for bottle plugs and the vacuum hose.
---|---
| External vacuuming adaptor The adaptor is attached to the air outlet on the vacuuming drawer in order to vacuum vacuuming containers or bottles.
| Plug for vacuuming bottles Plugs for vacuuming bottles are attached to bottles so that they can be vacuumed and heatsealed.
| Adaptor for bottle plugs The adaptor for bottle plugs is attached to the bottle caps so that they can be connected to the vacuum hose.
| Vacuum hose The vacuum hose connects the external vacuuming adaptor to the vacuuming container or the bottle cap.
| Vacuuming bags
180 x 280 mm (50 pcs) 240 x 350 mm (50 pcs)

Special accessories

You can order special accessories from after-sales service or from your specialist retailer:

Accessories| Specialist retailer order number| After-sales service order number
---|---|---
Vacuuming bag 180 x 280 mm (100 pcs)| BA080670| 00578813
Vacuuming bag 240 x 350 mm (100 pcs| BA080680| 00578814

Use the accessories only as specified. The manufacturer shall accept no liability if accessories have been used incorrectly.

Switch the appliance on and off

Touch the ① symbol to switch the appliance on or off.
If you do not make any changes, the appliance automatically switches off after 10 minutes.

Vacuuming in the bag

Vacuum the food in a suitable vacuuming bag in order to preserve the food for longer, to marinate it or to prepare it for sous-vide cooking.

Suitable vacuuming bag

Use the original vacuuming bags that are enclosed with the appliance or can be ordered as accessories. These bags are suitable for a temperature range of -40 °C – 100 °C. This means that they can be used for storing food at low temperatures and also for cooking the vacuum-sealed food that is contained in the bags. The optimum heat-sealing time for this bag is level 2. The bags are suitable for use in the microwave. Pierce the bag before you heat it up in the microwave.
Only use bags that are suitable for vacuuming food. Commercially available products are different when it comes to the quality of the food, temperature resistance, material and surface. Ensure that the bag is used only for the purpose for which it is intended.
The heat-sealing time for the vacuuming bag always depends on the material from which it is made. In most cases, heat-sealing level 1 is sufficient for heat-sealing thin bags. Vacuuming bags that are made from a thicker material require a longer heat-sealing time at heatsealing level 2 or higher. The length of the heat-sealing column limits the size of the vacuuming bag that can be used. You should therefore only use bags with a maximum width of 240 mm.

Filling the bag

Where possible, position the items of food in the vacuum-sealing bag next to each other and not on top of each other.
To ensure that the sealing seam is perfect, it is important that the edge of the bag is clean and dry. To ensure that the seam is perfect during the heat- sealing process, it is important that there is no food residue around the seam on the edge of the bag. Before you fill the bag, you should therefore fold over its edge by approx. 3 cm. Unfold the edge again once the bag has been filled .

To ensure that you can keep track of your bags and the food that is vacuumed within them, we recommend that you make a note on the bag of the date of the vacuuming along with the contents.

Proceed as follows:

1. Open the glass lid.

2. Place the vacuuming bag in the compartment. Notes
   ‒ Ensure that the food is at the lowest possible initial temperature – within the range of 1 – 8 °C is best.
   ‒ Ensure that the air outlet is not covered. This means that the pump can extract the air from the chamber.
   ‒ Ensure that the centre of the bag and the ends of the bag lie flat on top of the heat-sealing column. This ensures that the heat-sealing seam is perfectly closed.
   ‒ Ensure that the open end of the bag protrudes over the heat-sealing column by approx. 3 cm but that it is not resting on the lid seal.
   
   Note: If required, use the raised vacuuming platform so that the bag does not slip.
   

3. Touch the symbol to select the vacuuming level.

4. Touch the symbol to select the heat-sealing time.

5. Tightly close the glass lid and hold it there.

6. Touch the symbol to start the vacuuming process.
   The vacuuming process starts. The vacuuming level indicators pulsate in orange one after the other until the selected value has been reached.

The heat-sealing process starts. The vacuuming level indicators pulsate in orange one after the other until the selected level has been reached.
At the end of the process, the chamber is ventilated and an acoustic signal sounds. You can now open the glass lid and remove the heat-sealed vacuum- sealing bag from the chamber

Risk of burns!
The sealing bar in the vacuuming chamber becomes extremely hot if the appliance is used frequently and there are long heat-sealing times. Never touch the hot sealing bar. Keep children away from the appliance
Notes
‒ At the highest vacuuming level, the process may last up to 2 minutes. After this time, the bag is heatsealed and the vacuuming level that is reached lights up.
‒ After vacuuming, check the heat-sealing seam on the bag. Carefully try to pull the seam apart. If it comes apart, select a higher heat-sealing level the next time. If the seam is deformed, it has become too hot. Select a lower heat-sealing level the next time or leave the appliance to cool.
‒ If you vacuum food in bags several times in succession, the heat-sealing column becomes increasingly hotter. This may impair the quality of the heat- sealing seam. After several vacuuming processes, you should therefore select a lower heat-sealing time or leave the appliance to cool for approx. 2 minutes between the processes.

Heat-sealing in good time

Use this function if you only want to pack your delicate food in a bag so that it is air-tight, without the contents sitting too tightly against the bag.
During the vacuuming process, touch the  symbol to end the process and heat- seal the bag in good time. The appliance displays the vacuuming level until it is reached.
At the end of the process, the chamber is ventilated and an acoustic signal sounds. You can now open the glass lid and remove the heat-sealed vacuuming bag from the chamber.
Note: To heat-seal the bag, the vacuuming drawer requires a specific degree of vacuum. If you touch the ± symbol first, the vacuuming drawer pumps air out of the compartment until this degree has been reached. The bag is then heat-sealed.

Cancelling the vacuuming process

During the vacuuming process, touch the symbol to cancel the process prematurely.
The appliance displays the vacuuming level until it is reached.
The bag is not heat-sealed. The lid opens slightly and the chamber is ventilated. An acoustic signal sounds. You can now remove the vacuuming bag from the chamber

Vacuuming in the container

Vacuum the food in a suitable vacuuming container in order to preserve the food for longer.

Suitable vacuuming containers

Only use containers that are suitable for vacuuming food. Commercially available products are different when it comes to the quality of the food and the material.
The vacuum hose that is enclosed with this appliance has an inner diameter of 3 mm. To ensure that the hose fits, you may require an adaptor for your container. In many cases, these adaptors are already included with the vacuuming containers.

Proceed as follows:

1. Open the glass lid.
   

2. Plug the vacuuming adaptor into the air outlet.

3. Secure the hose to the vacuuming adaptor and the vacuuming container.

4. Touch the symbol to select the vacuuming level.

5. Touch the symbol to start the vacuuming process.
   The vacuuming process starts. The vacuuming level indicators pulsate in orange one after the other until the selected value has been reached.
   The vacuuming levels stop pulsating as soon as the target value has been reached. The vacuuming level that has been reached lights up and an acoustic signal sounds. You can now detach the hose from the container and the external vacuuming adaptor.
   Note: If larger bubbles form, cancel the vacuuming process.

Cancelling the vacuuming process

During the vacuuming process, touch the symbol to cancel the process prematurely.
The appliance displays the vacuuming level until it is reached.
You can now detach the hose from the container and the external vacuuming adaptor.

Carrying out the drying program for vacuum pump

When vacuuming food, the smallest volume of water gets into the vacuum pump system. This effect is exacerbated when you are vacuuming liquids or extremely moist food. For this reason, the appliance comes with a drying function, which further removes any liquid that gathers in the pump.
If the symbol lights up in white, it is recommended that you carry out a drying program. However, at this point, you can continue to use the appliance as normal. If the symbol lights up in red, you must carry out a drying program.

Proceed as follows:

1. Tightly close the glass lid and hold it there.
2. Touch the symbol.

The drying program starts and lasts between 5 and 20 minutes. During the procedure, the symbol pulsates in orange. You can close the vacuuming drawer during the procedure.
At the end of the program, the chamber is ventilated and an acoustic signal sounds. You can now open the glass lid.
Note: It may be the case that a single drying procedure is not sufficient. If, after one drying procedure, the symbols in red and in  orange light up, there is still moisture in the pump system. Wait until the symbol no longer lights up and restart the drying process.

Applications

In this chapter, you will find out how you can use your vacuuming drawer in different use cases.

Vacuum for sous-vide cooking

You can use your vacuuming drawer to prepare food for sous-vide cooking. Sous- vide cooking is a method of cooking “under a vacuum” at low temperatures between 50-95 °C and in 100% steam or in a bain marie. The vacuuming drawer is used to heat-seal the food in a special air-tight, heat-resistant cooking bag

Health risk!

Sous-vide cooking is a method of cooking at low temperatures. As a result, it is important that you always follow the application and hygiene instructions below:

• Only use high-quality, perfectly fresh food.
• Wash and disinfect your hands. Use disposable gloves or cooking/grill tongs.
• Take extra care when preparing critical food, such as poultry, eggs and fish.
• Always thoroughly rinse and/or peel fruit and vegetables.
• Always keep work surfaces and chopping boards clean. Use different chopping boards for different types of food.
• Maintain the cold chain. Make sure that you only interrupt it briefly to prepare the food, and then return the food in its vacuum-sealed bag to the refrigerator for storage before you cook it.
• Food is suitable for immediate consumption only. Once the food is cooked, consume it immediately. Do not store it after cooking – not even in the refrigerator. It is not suitable for reheating

Vacuuming bags
Use the enclosed vacuuming bags for sous-vide cooking. You can reorder the vacuuming bags. Do not cook the food in the bag you bought it in (e.g. portions of fish). These bags are not suitable for sousvide cooking. Where possible, position the items of food in the bag next to each other and not on top of each other.
Vacuuming
Where possible, use the highest vacuuming level to vacuum-seal the food. This is the only way to achieve even heat transfer and therefore a perfect cooking result.

Before cooking the food, check whether the vacuum in the bag is intact. Make sure that:

• There is no/hardly any air in the vacuuming bag.
• The heat-sealing seam is perfectly sealed.
• There are no holes in the vacuuming bag – do not use the core temperature probe.
• Pieces of meat or fish that have been vacuumed together are not pressed directly against one another.
• As far as possible, avoid piling up vegetables and desserts when vacuuming them. If in doubt, place the food into a new bag and vacuum it again.
  Food should be vacuumed at most one day before it is cooked. This is the only way to prevent the escape of gases from the food (e.g. from vegetables) which inhibit the transfer of heat, or to prevent the texture of the food from changing, and thus altering how it cooks.

Vacuuming glass bottles

You can also use the vacuuming drawer to vacuum and reseal glass bottles, e.g. bottles of cooking oil.

1. Plug the vacuuming adaptor into the air outlet. The outlet for the hose should point vertically upwards.

2. Secure the bottle cap to the bottle opening. Push the adaptor for bottle plugs onto theplug for vacuuming bottles.
   

3. Secure the hose to the adaptor for bottle plugs and the plug for vacuuming bottles.

4. Touch the symbol to select the vacuuming level. Notes
   ‒ Always vacuum bottles at the lowest level.
   ‒ Do not vacuum any carbonated liquids, such as sparkling wine.

5. Touch the symbol to start the vacuum process. The vacuuming process starts. The vacuuming level indicators pulsate in orange one after the other until the selected value has been reached.

The vacuuming levels stop pulsating as soon as the target value has been reached. The vacuuming level that  has been reached lights up and an acoustic signalsounds. You can now detach the hose from the adaptor for bottle plugs and the external vacuuming adaptor. You can now detach thea adaptor for bottle plugs from the plug for vacuuming bottles

Fast marinating and flavouring
You can use your vacuuming bag to quickly add flavour to or marinate food such as meat, fruit and vegetables. Marinating your food in the traditional way usually takes a long time and is not particularly intensive. When you vacuum in a bag, the food’s cell pores open and the marinade that is added can be absorbed quickly. This produces a more intensive taste in a much shorter time

Storage and transport
Extend the storage time for food. Due to the low-oxygen environment in the vacuum, freshly vacuumed food remains edible for longer when it is stored correctly. The freezer burn is lower when the food has been frozen and vacuumed.
Re-seal food in glass containers (such as jams and sauces). The vacuuming significantly increases the storage time.

Notes
‒ You must ensure that the glass containers that are used are no taller than 80 mm. Taller containers may damage the appliance’s glass lid.

‒ Only use screw-top jars that are robust and intact.
‒ Only tighten the container by hand. The container is automatically sealed by the vacuum-sealing process.
‒ Not all jars or lids are suitable for being re-sealed under a vacuum. After the vacuuming process, check whether a vacuum has occurred: A lid that is curving inwards and can only be opened with a lot of force is an indication that the vacuuming process has worked. If the lid makes a “clicking” soundwhen it is pushed in and released and if it is easy to open, no vacuum has occurred. Repeat the vacuuming process or use more suitable screw-top jars.

Store food such as cheese, fish or garlic without any unpleasant odours. The hermetic sealing that takes place during vacuuming means that no unwanted odours can get out and the flavour cannot be absorbed by the other food.
Sealed vacuuming bags or vacuuming containers are the ideal means of transport for liquid foods. They are easy to handle, leak-proof and space-saving.

Recommended settings
When stored appropriately, vacuumed food remains fresh for significantly longer. At higher vacuuming levels, the quality, appearance and ingredients of the food are better preserved. The following table provides you with recommendations for the vacuumed levels for different foods. Observe the specific information on the recommended vacuuming levels and on preparing the food.

Notes
‒ Only use fresh food. Check the quality of the food before vacuuming it.
‒ Only vacuum cold food – within a temperature range of 1 – 8 °C is best.
‒ Start at the lowest of the recommended vacuuming levels.
‒ Check the quality of the food after you remove it from storage. Do not use any food that is of dubious quality.

| Recommende d vacuum n i g levels|
---|---|---
Foo d t hat is sto r ed at room t emperature (20 °C to 23 °C)
Baked ooods| 1, 2, 3|
Dried baked items/biscuits| 1|
Tea/coffee| 1, 2, 3| Store in a dark place
Rice/pasta| 2| Vacuum in a container
Flour/semolina| 1|
Nuts without shell| 3| Store in a dark place
Dried fruits| 3|
Crackers/chips| 1,2| Vacuum in a container
Fresh food that has been froze n (-18 °C to – 1 6 °C) or stored in a refrigerator (3 °C t o 7 °C)
Fish| 3|
Poultry| 3|
Meat| 3|
Whole sausage
Sliced sausage| 3|
Hard cheese| 3|
Soft cheese| 2|
Vegetables| 2| Vacuum in a container
Washed green salad| 2| Peel and blanch beforehand
Herbs| 1, 2| Vacuum in a container
Fruit (hard)| 3| Vacuum in a container
Fruit (soft)| 2| Vacuum in a container
Pre-frosting recommended
*Pre-frost the food laid out on a plate for approx. 1 hour to preserve its structure.

Care and cleaning

Only clean the appliance when it has been switched off. Ensure that the sealing bar in the vacuuming chamber has cooled down.
Risk of burns!
The sealing bar in the vacuuming chamber becomes extremely hot if the appliance is used frequently andthere are long heat-sealing times. Never touch the hot sealing bar. Keep children away from the appliance. During cleaning, ensure that no water or other liquidgets into the vacuum-sealing compartment or, in particular, into the vacuum pump’s air outlet. Never spray the inside or outside of the appliance with water. Do not use a high-pressure cleaner or steam jet cleaner. Only use natural cleaning agents, such as washing-up liquid and water. Do not use any abrasive materials or cleaning agents that contain alcohol. Clean the appliance using only a damp cloth. Do not use any abrasive sponges that may scratch or any glass scrapers.
Note: Leave the appliance and accessory parts to fully dry after they have been cleaned.
Glass front and glass lid
Clean the glass front and the glass lid with glass cleaner and a soft cloth.
Do not use any abrasive sponges that may scratch or any glass scrapers.
Stainless steel vacuuming chamber
Always remove flecks of limescale, grease, starch and albumin (e.g. egg white) immediately. Corrosion can form under these patches or splashes. Clean with water and some washing-up liquid. Dry the surface with a soft cloth
Plastic control panel
Do not use any abrasive sponges that may scratch or any glass scrapers.

Sealing bar
Remove the remaining film from the sealing bar. Never use abrasive cleaning agents to clean the sealing bar. Use a soft cloth.
The sealing baris not suitable for dishwashers.
Raised vacuuming platform
Rinse the raised vacuuming platform by hand.
External vacuuming adaptor, adaptor for bottle plugs and plugs for vacuuming bottles
Rinse the adaptors and plugs for vacuuming bottles by hand. They are not suitable for dishwashers.
Vacuum hose
Rinse the vacuum hose by hand. It is not suitable for dishwashers.

What to do in the event of a fault

Faults often have simple explanations. Before you call our after-sales service, please read the information in the table below

Note: Any repair work must only be carried out by qualified experts. Incorrect repairs to your appliance may present considerable risks for the user.

lid again. When doing so, lightly press on the glass lid for the first few seconds.
| | The seal on the glass lid is not fitted properly or is defective.| Check the seal
| | The seal on the glass lid has deformed.| Gently press the seal to straighten it out.
| | The lid on the external vacuum-sealing container has not been closed properly.| Check the position of the vacuumsealing lid. Only use suitable vacuum-sealing containers.
| | The external vacuum-sealing connection is not positioned correctly on the vacuum-sealing chamber’s air outlet.| Check the position of the external vacuum-sealing connection.
The symbol will appear after the pump has been running for 2 minutes| It is taking too long to create a vacuum. Your selected vacuum-sealing level cannot be reached.| As the temperature rises, liquids begin to boil. At this point, the process of creating a vacuum stops| Only vacuum-seal cold liquids.
If the vacuum-sealing chamber is wet, wipe it dry
Heat-seal the vacuum-sealing bag early if large bubbles form.
Select a lower vacuum-sealing level
The vacuum-sealing process will not start. The
symbol does not appear even though the lid is closed.| The appliance is not detecting the lid.| The door switch on the glass lid is missing or is not being detected by the appliance.| Call the after-sales service.
If you try to operate the appliance several times in succession, the vacuumsealing process seems to run as normal but the bag is not heat-sealed.| | The thermal switch on the heat-sealing transformer has been triggered.| Allow the appliance to cool for at least 10 minutes. Then try again. Allow the appliance to cool for at least 2 minutes between vacuum sealing operations.
The vacuum-sealing process is taking longer and longer| | There is too much moisture in the pump system.| he appliance monitors the vacuumsealing as it progresses. If too much liquid is retained in the pump oil, the symbol will appear. Initiate drying.

| | The pump system is extremely hot.| Allow the appliance to cool and then try again
After the drying procedure, the appliance displays the and symbols.| | One drying cycle alone was not sufficient.| Wait until the symbol is no longer lit up. Then start another drying cycle.
The vacuum in the plastic bag is not retained.| The bag is defective| Sharp parts of the food (for example bones) may poke holes in the bag.| Check the bag for damage. Use a different bag if it is damaged. If the damage is caused by sharp-edged parts of the food, as far as possible, position these in the bag in such a way that they cannot damage the wall of the bag.
| The heat-sealed seam is defective.| The heat-sealing time you have selected is unsuitable for the plastic from which the bag is made.| Select a different heat-sealing time
| | There is liquid, grease or crumbs along the heat-sealed seam. The bag has creases along the heat sealed seam.| Make sure that the bag is dry, that it has no creases, and that it is positioned fully on the heat-sealing bar.
| | | Use a different bag. Fold over the edge of the bag by 3 cm before you fill it.
The lid cannot be opened.| | A slight vacuum has formed and it is holding the lid closed.| Do not use force or tools to open it. Initiate vacuum-sealing again and then cancel it immediately.
Disconnect the appliance from the mains power supply. Wait 30 seconds and then start up the appliance again.
Touch the symbol for more than 5 seconds. The system is reset

After­sales   service

Our after-sales service is there for you if your appliance needs to be repaired. We will always find an appropriate solution in order to avoid unnecessary visits by engineers.
When calling us, please give the product number (E no.)
and the production number (FD no.) so that we can provide you with the correct advice. The rating plate bearing these numbers can be found on the appliance.
To save time, you can make a note of the number of your appliance and the telephone number of the after-sales service in the space below, should it be required.

Please note that a visit from an after-sales service engineer is not free of charge, even during the warranty period.

Please find the contact data of all countries in the enclosed customer service list.

To book an engineer visit and product advice

0344 892 8988 Calls charged at local or mobile rate.

Trust the expertise of the manufacturer, and rest assured that the repair will be carried out by trained service technicians using original spare parts for your domestic appliance.

BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.gaggenau.com

References

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