Schneider Electric 865-0335 Insight Home Gateway User Guide

: June 9, 2024
: Schneider Electric

Schneider Electric 865-0335 Insight Home Gateway

Schneider Electric 865-0335 Insight Home Gateway

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Contact Information
Contact your local Schneider Electric Sales Representative or visit the Schneider Electric website at: http://solar.schneider-electric.com/

Important Safety Information

Read and Save These Instructions. Do NOT discard.

This Guide is intended for any qualified personnel who need to install, operate, configure, and troubleshoot the Insight Facility. Certain configuration tasks should only be performed by qualified personnel in consultation with your local utility and/or an authorized dealer. Electrical equipment should be installed, operated, serviced, and maintained only by qualified personnel. Qualified personnel have training, knowledge, and experience in

Installing electrical equipment
Applying applicable installation codes
Installing and configuring batteries
Connecting communication devices into a network
Selecting and using Personal Protective Equipment (PPE)
Analyzing and reducing the hazards involved in performing electrical work

The following special messages may appear throughout this document or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed. This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
This symbol alerts you to read the manual, including the Insight Facility Owner’s Guide (document number: 990-91411) for additional information.

DANGER

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

Introduction

The Insight Facility is a multi-function communication device that provides an overall view of system performance for residential and commercial power monitoring systems. It also provides a communications gateway between a network of Xanbus™-enabled devices and Modbus devices. Operators can configure the Insight Facility system and monitor performance with third party software packages and building management systems.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, AND FIRE

All wiring must be done by qualified personnel to ensure compliance with all applicable installation codes and regulations.
For Indoor Use Only.
Do not disassemble. No user serviceable parts inside.
Do not dispose of the internal battery in a fire or hot oven. Do not crush or cut the internal battery.
Follow proper disposal procedures as outlined by your local codes.
Do not subject the InsightFacility to extremely high ambient temperature or extremely low air pressure as flammable liquid of gas my leak from the battery.

Failure to follow these instructions will result in death or serious injury.

WARNING

HAZARD OF ELECTRIC SHOCK AND FIRE

Connect only to SafetyExtra Low Voltage (SELV) circuits and limited power sources.

Failure to follow these instructions can result in death, serious injury, or equipment damage

Other features of the InsightFacility include: compatibility, a real-time clock, a non-volatile memory, firmware storage and upgrade capability, and cloud storage capability. For more information, see the Owner’s Guide (go to https://solar.schneiderelectric.com/product/InsightFacility/> Downloads).

Material List

	Item
1	Removable antennas
2	InsightFacility unit
3	Network terminator
4	75 mm DIN rail
5	Ethernet cable (CAT5e)
not shown

BMS CAN terminator
26-pin connector (see 26-Pin Connector Pinouts on page 2 )

not supplied| Power adapter: Manufacturer: CUI P/N: SMI18-12-V-P5 Description: AC-DC Power Supply, 12Vdc Output Voltage, 1.6Adc Output Current

NOTE:

Do not discard the packaging box.
The Wi-Fi password is printed on the unit.
Install the antennas before turning on the unit.

Physical Features

	Item
1	1st pair Xanbus ports
2	2nd pair Xanbus ports
3	Ethernet port
4	Antenna
5	26-pin port (see 26-Pin Connector Pinouts)
6	LED indicators*
7	Wi-Fi button
8	Settings button
9	Power button
10	Power port
11	DIN rail clip (detachable)
12	Reset pinhole button
13	USB port

LED Indicators

Icon	Color	LED
Green	Power	The InsightFacility is powered on.
Green	Memory	Device is logging data to internal memory when flashing.
Red	Event	Devices on the Power system have events to report.

26-Pin Connector Pinouts

PIN| Description of bottom row| PIN| Description of top row
---|---|---|---
2| 9–24VDC power input| 1| GND
4| GND| 3| 0–10VDC analog input 1
6| 12VDC digital input 1| 5| 0–10VDC analog input 2
8| 12VDC digital input 2| 7| GND
10| ISO1 CAN GND| 9| 4–20mA input 1
12| ISO1 CAN L| 11| 4–20mA input 2
14| ISO1 CAN H| 13| GND
16| ISO2 RS485 GND| 15| Relay 1 NO
18| ISO2 RS485 1A| 17| Relay 1 COM
20| ISO2 RS485 1B| 19| Relay 1 NC
22| ISO2 RS485 GND| 21| Relay 2 NO
24| ISO2 RS485 2A| 23| Relay 2 COM
26| ISO2 RS485 2B| 25| Relay 2 NC

These pins are currently reserved for future functionality, check sesolar.com for updates.

NOTE: Pin wire size 16–24 AWG

Choosing a Location

You should not run cables through conduits that can be exposed to lightning strikes. The following are recommended maximum cable lengths in a Insight Facility system:
- 131 feet (40 m) Total Xanbus network
- 328 feet (100 m) Router to Insight Facility
- 164 feet (50 m) Modbus Master (RS 485) to Insight Facility
Choose a clean, dry, easily accessible location indoors.
If you mount the Insight Facility on a wall, the recommended height is at eye-level so that you can clearly see the LED indicators and have easy access to the data and communication ports.
All of the ports on the Insight Facility are accessible from the sides of the device when mounted on a wall or DIN rail. Clearance of at least 2 inches (50 mm) around the device is needed to allow for the bending radius of cables that connect to the InsightFacility.

Mounting the InsightFacility

Use a standard 35-mm “top hat” DIN rail (EN50022).
You may choose to move the mounting clip to the side as shown.
Attach the Insight Facility to the DIN rail. Hook the bottom catch of the clip onto the rail, pull up a little to retract the bottom catch and hook the top catch of the clip onto the rail.
Connect the wiring and cables.

Mounting the Insight Facility

	Item
1	DIN rail (EN50022)
2	Mounting clip (detachable)

Connecting the Insight Facility to the Xanbus Network

Connect the InsightFacility to the Xanbus network using daisy chain configuration.
Xanbus components can be arranged in any order.
Use a network terminator at both ends of the network. Do not connect two end devices together to form a closed loop configuration. See illustration in the next column.
Do not interconnect two separate Xanbus networks, meaning, do not daisy chain one Xanbus network with another. Use only one pair of Xanbus ports for the daisy chain. If you only have one Xanbus network use Xanbus 1. If you have two separate Xanbus networks connect the second network to Xanbus 2. See Figure 1 for Xanbus 1 pair of ports – one top and one bottom.

NOTICE

EQUIPMENT DAMAGE

Do not connect a Xanbus cable plug into the Ethernet port on the Insight Facility.
Connect only to Xanbus ports and use the network terminators to each end device in the daisy chain.

Failure to follow these instructions can result in equipment damage.

![Connectingthe Insight Facility to the Xanbus

Network](https://manuals.plus/wp-content/uploads/2023/02/Schneider- Electric-865-0335-Insight-Home-Gateway-User-Guide-18.png)

NOTE: This Xanbus 1 network is for illustration purpose only.

1	InsightFacility unit	4	Conext AGS (automatic generator start)
2	Conext XW Pro	5	Conext SCP (system control panel)
3	MPPT 80 600	6	Network terminators

Connecting the InsightFacility to the Internet

Before connecting a computer and router to the InsightFacility, make sure it meets the following prerequisites.

Microsoft® Windows® 7 or later, Mac OS® X 10.4.8. or later
Internet Explorer® 11.476 or later, Google Chrome™ 78.x or later, Safari® 5.x or later
JavaScript and cookies must be enabled in your web browser.
Router – the network router must be able to supply DHCP addresses automatically to connected devices. If your network router does not support automatic DHCP, refer to your network router’s user guide or contact your system administrator.

NOTICE

EQUIPMENT DAMAGE

For a complete list of prerequisites, see the Owner’sGuide.
Do not connect an Ethernet cable from the InsightFacility to the MODEM port on the network router.
Do not connect an Ethernet cable plug into a Xanbus port on the InsightFacility.

Failure to follow these instructions can result in equipment damage.

Make sure the computer and network router are turned on and the InsightFacility is not turned on. Make sure the network router selected has DHCP enabled.
Connect an Ethernet cable between the computer’s network port and a LAN port on the router.
Connect an Ethernet cable between a LAN port on the router and the Ethernet port on the InsightFacility.

	Item
1	router/modem
2	laptop
3	InsightFacility unit
4	Ethernet cables

Connecting the InsightFacility to the Internet

Turning the InsightFacility On (or Off)

Before turning on the InsightFacility, you must connect it to a power source – either:

by using the (A) AC/DC adapter,
by connecting it to a (B) Xanbus network, or
by connecting a (C) 26-pin connector to the 26-pin terminal block.

NOTE: An external power supply is not needed if the InsightFacility is connected to a Conext XW+, XW Pro, SW, or CL inverter, or an MPPT-80 or MPPT-100 device.

WARNING

UNINTENDED OPERATION HAZARD
Xanbus is a valid power source for the InsightFacility, however, if you use Xanbus for the first time set-up the InsightFacility clock will override the other Xanbus devices’ clocks and could trigger unintentional time-based events, such as a generator starting. Ensure that you set the InsightFacility clock and time zone before performing any other commissioning steps, refer to the Owner’sGuide for instructions. Failure to follow these instructions can result in death, serious injury, or equipment damage.

NOTICE

EQUIPMENT DAMAGE
Do not power the unit without first installing the supplied antennas.
Failure to follow these instructions can result in equipment damage

Select a power source (A), (B), or (C).
Connect (A), (B), or (C)’s connector to InsightFacility’s Power port for (A), Xanbus port for (B), or terminal block for (C), respectively.
onnect (A)’s power plug to an AC wall outlet, connect (B)’s other Xanbus cable connector to a Xanbus port on a Xanbus device, or connect (C)’s pins 1 & 2 to an energy-limited DC source (9–24VDC).
Observe the LED indicators and wait for the Power LED to light up steadily. The InsightFacility is now turned on.
Proceed to Logging in to InsightLocal.
Press the Power button to shut down the unit and turn it off.
$Turning the InsightFacility On $or Off$$

NOTE: In the 26-pin connector, pin 1 connects to a 9-24VDC source and pin 2 connects to GND. See 26-Pin Connector Pinouts.

Using InsightLocal via Wi-Fi Access Point (AP)

NOTE: This procedure is not about connecting to a local area network (LAN) via Wi-Fi. In order to establish a user interface with InsightFacility, a direct Wi-Fi connection is necessary.

The following are the pre-requisites:

Laptop with Microsoft® Windows® 7 or later, Mac OS® X 10.4.8. or later
Wi-Fi setting for the laptop is enabled
Web browser such as Google Chrome™ 78.x or later, Microsoft® Windows® Internet Explorer® 11.476 or later, Safari® 5.x or later
JavaScript and cookies must be enabled in your web browser.

To connect:

Make sure the laptop and InsightFacility are turned on.
Enable Wi-Fi on the laptop, if not already.
Open Wi-Fi Settings, then look for and connect to the InsightFacility SSID. For example, you may look for something similar to InsightFacility_xxxxxx
Enter the Password when prompted.
NOTE: The password is printed on a label on the back panel of the InsightFacility unit.
Proceed to Logging in to InsightLocal.
1| Laptop| 2| InsightFacility unit. Wi-Fi password label is on the back panel.
---|---|---|---

To connect

Logging in to InsightLocal

If you have connected the InsightFacility via Wi-Fi Access Point, go to the IP address https://192.168.100.1 to access the web user interface.
If you have connected the InsightFacility via Ethernet or Wi-Fi Station, use the following steps:
a. Insert a blank USB drive into the InsightFacility USB port. Ensure there are no firmware upgrade files on this USB drive.
b. After the InsightFacility beeps twice, remove the USB drive.
c. Insert the USB drive into your laptop USB port.
d. Copy the HTML file to your laptop.
e. Remove the USB drive from your laptop.
f. Open the HTML file and click the link to the IP address of the InsightFacility.
Bookmark this address. Important: The web address is a locally and privately assigned (LAN) device address that is also protected by a firewall.
Select your User Name. Select Admin.
NOTE: A maximum of two Admin users can be logged in to one InsightFacility at the same time. For more information, see InsightFacility Owner’s Guide (document number: 990-91411).
Enter your Password. The initial password is Admin123.
Important: When prompted, change the initial password immediately to protect the device from unauthorized users and to enable changes to device settings.
NOTE: To perform adminstrative functions such as a firmware update, set User Name to Admin. Settings are disabled until the initial password is changed.
Change the InsightFacility SSID and network password:
a. Go to Setup > Network > Wifi Access Point Settings
b. (Optional) Replace the current Wi-Fi network name under the SSID field with an appropriate name. You are limited to 64 alphanumeric characters including symbols.
c. Replace the current password under the Password field with 10 to 12 alphanumeric characters, including symbols.
d. Click Apply to save the new password and/or SSID.

Using InsightMobile and InsightCloud

Refer to the Owner’s guide for information about using InsightCloud or connecting to your system with the InsightMobile App.

Installing Upgrades Remotely

Go to Setup > Configuration > Firmware Upgrade.
Download the firmware package.
a. Click Get package. This will take you to the InsightFacility product webpage.
b. From the product webpage, go to DOWNLOADS > Firmware.
c. Search for the latest firmware package from the list and click it to begin downloading.
d. Save the .epkg file to a local directory.
Go back to Conext SCP.
Click Upload package.
Search and select the firmware package (.epkg file) you saved in a local directory from the InsightFacility product webpage.
Click Open from the Windows dialog. The upgrade begins automatically.
As the firmware package is transferred to the InsightFacility, progress is indicated in percentage, and a message screen indicates when the file transfer has been completed successfully.
When prompted, restart the InsightFacility. See Restarting the InsightFacility on page 1.

Connecting and Configuring Modbus Devices

NOTE: For Modbus map information, contact Schneider Electric.

Connect Modbus wires to pins 16, 18, and 20 (see 26-Pin Connector Pinouts), and then complete the following steps in InsightLocal :

Go to Setup > Configuration > Modbus Settings.
Complete the Serial Port setup and then click Apply.
Go to Home > Setup > Device Detection.
Under Range, enter a Modbus address range and then click Detect.
Go to Devices and then select a device.
Go to Configuration and configure the device. Repeat steps 5 and 6 for each device

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Specifications

NOTE: Specifications subject to change without prior notice.

Power Consumption	2 W average / 10 W peak

AC/DC adapter

NOTE : Required when used with the Conext SW.

| Input: 100-240 V AC, 50-60 Hz, 0.48 A,
Output: 12 V DC, 1.6 A, 5.5 mm outer, 2.1 mm center-positive jack.
Xanbus| When connected to Conext XW Pro/XW+ or MPPT 80 600 providing network power
9–24 V on 26-pin connector| 9–24 V DC, 1 A max input only through pins 1 and 2 Accepts 16–24 AWG pin wire size, wire length should meet local regulations
Operation Frequency| 2412–2472 MHz (Europe), 2414–2462 MHz (N. America)
Max. radio frequency power transmitted| 17.06 dBm (E.I.R.P., Declaration for EU)
Weight (device only)| 330 g (0.73 lb)
IP rating / Mounting Location| IP 20, NEMA 1, Indoor only
Status Display| 3 x LEDs
Temperature| Operating: -4 to 122 °F (-20 to 50 °C) Storage: -40 to 185 °F (- 40 to 85 °C) Maximum case temperature: 140 °F (60 °C)
Humidity| Operating: < 95%, non-condensing Storage: < 95%
EMC immunity| EN61000-6-1, EN 55035, EN 301 489-1, -17
EMC emissions| EN61000-6-3, EN 55032, EN 301 489-1, -17 FCC part 15B, ICES-003
Substances / environmental| RoHS
FCC ID| Contains 2AODL-CONEXTGTWY
IC ID| Contains 24209-CONEXTGTWY
Model number| 865-0329
Programmable dry contact relay| Screw 3-terminal, 16-24 AWG, NC-Com-NO, Form: Class 2, 24 V DC, 4 A max SELV input only
Web-base user interface| Internet Browser
Remote firmware upgrades| Yes (InsightFacility and connected Xanbus devices)