Shark HV301 Rocket Ultra-Light Corded Vacuum User Manual

Shark HV301 Rocket Ultra-Light Corded Vacuum

IMPORTANT SAFETY INSTRUCTIONS

HOUSEHOLD USE ONLY
To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into an outlet or try to modify to fit. 

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

GENERAL WARNINGS

1. Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

2. Use only identical replacement parts.

3. Carefully observe and follow the instructions provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.

4. Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.

5. The use of an extension cord is NOT recommended.

6. This vacuum cleaner contains no serviceable parts.
   USE WARNINGS

7. DO NOT allow the appliance to be used by children. Close supervision is necessary when used near children. This is not a toy.

8. Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.

9. DO NOT handle the plug or vacuum cleaner with wet hands.

10. DO NOT use without filters in place.

11. Only use Shark® branded filters and accessories. Failure to do so will also void the warranty.

12. DO NOT damage the power cord:

    • DO NOT pull or carry the vacuum cleaner by the cord or use the cord as a handle.
    • DO NOT unplug by pulling on the cord. Grasp the plug, not the cord.
    • DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.

13. DO NOT put any objects into the nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

14. DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug it from the electrical outlet. Remove all obstructions before you plug in and turn on the unit again.

15. Keep the nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.

16. DO NOT use if the vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

17. Use extra care when cleaning on stairs.

18. DO NOT leave the vacuum cleaner unattended while plugged in.

19. When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.

20. DO NOT place the vacuum cleaners on unstable surfaces such as chairs or tables.

21. Your Shark® Vacuum may not be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall or lay it flat
    on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.

22. DO NOT use to pick up:

    • Liquids
    • Large objects
    • Hard or sharp objects (glass, nails, screws, or coins)
    • Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
    • Smoking or burning objects (hot coals, cigarette butts, or matches)
    • Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
    • Toxic materials (chlorine bleach, ammonia, or drain cleaner)

23. DO NOT use in the following areas:

    • Poorly lit areas
    • Wet or damp surfaces
    • Outdoor areas
    • Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)

24. Turn off all controls before plugging in or unplugging the vacuum.

25. Unplug from electrical outlet when not in use and before any maintenance or cleaning.

26. Hand wash with water only. Washing with cleaning chemicals could damage the unit.

27. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brush roll.

28. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.

29. Make sure the dust cup and all filters are in place after routine maintenance.

30. If provided, secure the power cord around the two cord hooks during storage.

GETTING TO KNOW YOUR SHARK® ROCKET

WELCOME!
Congratulations on your purchase. Use this instruction manual to learn about your new vacuum’s great features. From assembly to use to maintenance, you will find it all in here.

MAIN UNIT

• A Power Switch
• B Handheld Vacuum
• C Handheld Vacuum Catch
• D Dust Cup Release
• E Wand Release
• F Cord Hooks
• G Wand
• H Handheld Vacuum Storage Hook I Nozzle Release
• J Motorized Floor Nozzle
• K Wall Mount

ASSEMBLING YOUR VACUUM

NOTE: Before vacuuming your delicate area rugs or carpet, refer to the manufacturer’s recommended cleaning instructions.
STEP 1  Insert the wand into the motorized floor nozzle connector until it clicks into place.
STEP 2 Insert the handheld vacuum into the top of the wand until it clicks into place.

CHOOSING THE APPROPRIATE SETTING

Slide the Power switch on the handheld vacuum to the appropriate speed setting.
Bare Floor, Area Rugs (I) – The brush roll spins slowly to clean bare floors and delicate area rugs.
High Pile Carpets (II) – The brush roll spins faster to pick up debris below the surface of your carpets.
NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please ensure the switch is set to High Pile Carpets (II).

USING YOUR VACUUM IN ABOVE-FLOOR MODE

WAND

STEP 1 While holding the vacuum upright, push the Nozzle Release button and pull the wand up to disconnect it from the floor nozzle.

STEP 2 Attach desired cleaning accessory.

HANDHELD

STEP 1 Press the Wand Release button on the top of the wand to disconnect it from the handheld vacuum.

STEP 2 Attach desired cleaning accessory.

STORAGE

OPTION 1 Press the Wand Release button on the top of the wand to release the handheld vacuum. Align the catch on the bottom of the handheld vacuum with the storage hook on the wand. Slide the handheld vacuum down so that the catch hangs from the storage hook.

OPTION 2  Use the included wall mount. Drill two 5/16″ holes and insert plastic anchors into the wall. Using a Philips screwdriver, screw the wall mount into the plastic anchors. Hook the catch on the bottom of the handheld vacuum onto wall mount. Plastic anchors and screws sold separately.

TIP: If your unit came with an accessory bag, you can hang the bag on the wall mount with the vacuum.

ACCESSORIES

There are a variety of accessories that are compatible with this vacuum series. The top flap of your box shows the select accessories that are included with your model. To purchase additional accessories, go to sharkclean.com

• A 12″ Crevice Tool
  Clean in tight spaces or reach baseboards and ceilings with this slim crevice tool.

• B Wide Upholstery Tool
  Perfect for grabbing pet hair and lint from furniture and other upholstered surfaces.

• C Dusting Brush
  Dust a multitude of surfaces such as shelves, baseboards, window/door frames, and much more. Turn the brush head to adjust the angle to the surface you’re cleaning.

• D Home & Car Detail Kit
  Extension tubes and micro-tools clean the tightest spaces. Use the tool on car vents, keyboards, or other hard-to-reach areas.

• E Dust-Away® Hard Floor
  Attachment with Microfiber Pad Direct suction for cleaning big crumbs and debris. The washable, reusable microfiber pad dusts hardwood and tile floors.

• F Hard Floor Hero
  Provides outstanding hard floor cleaning not just for surface litter, but also for stuck-on dust and debris. It is small enough to get into hard-to-reach areas.

• G Under-Appliance Wand
  Clean under and behind hard-to-move appliances and furniture with this adjustable 36” tool. Flip the extension piece over to clean the underside of the appliances.
  

MAINTAINING YOUR VACUUM

IMPORTANT: Clean the dust screen inside the dust cup as required.
NOTE: Empty dust cup when debris reaches the MAX fill line.

EMPTYING THE DUST CUP

1. Press the Wand Release button on the top of the wand to disconnect it from the handheld vacuum.
   Position the handheld vacuum so the dust cup is over a trash bin and press the “Empty” button on the front. The bottom lid will open, allowing the debris to fall out.

2. Once dust cup is empty, close the bottom lid.

RECOMMENDED FILTER CLEANING SCHEDULE

Pre-Motor Filter Kit (Foam & Felt) XFFV300 Clean once a month.
Post-Motor Filter XFFV300 Clean once a year.
IMPORTANT: If more cleaning is needed, rinse filters with water only and let them air-dry completely.

CLEANING THE FILTERS

Pre-Motor (foam and felt)
Access the foam and felt filters by lifting the latch on the top of the handheld vacuum. Remove and rinse the filters with water. Tap loose dirt off filters between washes as needed. Once completely dry, insert the felt filter first, then place the foam filter on top of it.

Post-Motor
Lift off the post-motor filter cover below the handle of the handheld vacuum. Remove the filter, rinse it with water only, and let it air-dry completely. Replace the filter, then close the cover, pressing it until it clicks into place. 

TIP: Ensure the bottom of the floor nozzle is completely sealed and locked before using.
TIP: You do not need any tools to open the floor nozzle—just a coin.

CHECKING FOR BLOCKAGES: HANDHELD AND WAND

1. Remove the wand from the handheld vacuum and check all dust cup intake openings.
2. Remove the floor nozzle from the wand and check the wand for blockages.

BOTTOM OF FLOOR NOZZLE

1. Use the edge of a coin to open the three locks on the bottom of the floor nozzle.

2. To access the brush roll, remove the cover from the bottom of the floor nozzle. Shine a flashlight into the nozzle to check for possible blockages.

3. Run scissors along the groove in the brush roll to cut or clear away any string, carpet fibers, hair, or other debris.

4. To reinstall the cover, line it up, then rotate it down until it clicks into place. Use the edge of a coin to close the three locks on the bottom of the nozzle.

TROUBLESHOOTING GUIDE

Vacuum is not picking up debris. No suction or light suction. (Refer to the Maintenance section for more information.)

• Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check floor nozzle for blockages; clear blockages if required.
• Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.

Vacuum lifts area rugs

• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
• Turn off the unit to disengage the brush roll. To restart, slide the Power switch to the Bare Floors, Area Rugs setting.

Brushroll does not spin.

• If Brushroll Indicator Light on the floor nozzle turns red, the brush roll has stopped spinning. Immediately turn off and unplug the vacuum and remove the blockage. Plug back into an electrical outlet and turn the vacuum on.
• If Brushroll Indicator Light on the floor nozzle is green, the blockage has been successfully cleared. If the light is still red, please contact Customer Service at 1- 800-798-7398.

Dust cup bottom lid comes off.

• If the dust cover lid has been knocked off, reattach it by inserting the back of the lid into the metal rod attachment on the dust cup. Press until it clicks into place. Make sure the lid closes and seals completely.

Vacuum turns off on its own
This vacuum is equipped with a motor-protective thermostat so it will shut off if it overheats. Should this occur, perform the following steps to restart the motor-protective thermostat:

1. Turn the vacuum off and unplug it.
2. Empty the dust cup and clean the filters (see Maintenance section).
3. Check for blockages in the hose, accessories, and inlet openings.
4. Allow the unit to cool for a minimum of 45 minutes.
5. Plug in the vacuum and turn it on.

The 5-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of 5 years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in this instruction manual, subject to the following conditions and exclusions.
What is covered in my warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced for up to 5 years from the original purchase date.
2. In the rare event that a replacement unit is issued, the warranty coverage ends six months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater. If the unit is replaced, SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered in my warranty?
Our Customer Service/Product Specialists are available to provide all the warranty service options available to you including the possibility of upgrading to our VIP Warranty Service Options for select product categories.

1. Normal wear and tear of wearable parts such foam filters, HEPA filters, pads etc., which require regular maintenance and/or replacement to ensure the proper functioning of your unit are not covered by this warranty.
2. Any unit that has been tampered with or used for commercial purposes.
3. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $19.95 for return shipping costs will be charged at the time of return shipment of the repaired or replacement unit. Our Customer Service/Product Specialists are available to provide all the warranty service options available to you including upgrading to our VIP Warranty Service Options.
4. Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
5. Consequential and incidental damages.
6. Defects caused by or resulting from damages from shipping or repairs, service, or alteration to the product or any of its parts which have been performed by a repair person not authorized by SharkNinja.
7. Products purchased, used or operated outside of North America.

Problems with your unit/How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com for product care/maintenance self-help. Our Customer Service/Product Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options.

How to initiate a warranty claim
You can call 1-800-798-7398 to have a Customer Service/Product Specialist assist you. Please note you must call 1-800-798-7398 to initiate a warranty claim. Return and Packing Instruction information will be provided at that time. For Customer Service hours, visit sharkclean.com.
Replacement parts are available for purchase at sharkaccessories.com. For more information on which parts are classified as wearable or non-wearable, please visit sharkclean.com/warranty.
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

FAQs

I have a Shark HV301 Rocket Ultra-Light Corded Vacuum. The power nozzle stopped working. I have changed the fuse in the plug, but still nothing. What else could be wrong?****

The problem is probably that the wire inside the power nozzle is broken. You will need to replace the power nozzle.

How many filters does a Shark rocket have?****

Filters to replace the ones in your Shark vacuum consists of a felt filter and a foam filter.

Can you wash rocket vacuum filters?****

Unless you are purchasing new filters, rinse the filters with clear tap water until they are clean. Lay thine filters out until wholly dried.

How long does the battery last on a shark rocket?****

Depending on the suction mode chosen, the battery can last for up to 40 minutes or less. The vacuum’s battery can be taken out.

What size motor is in a shark rocket?****

According to Shark, the vacuum’s motor is 600 watts.

What is a good power for vacuum?****

Watts are used to measure power (W). Depending on the use, industrial vacuum cleaners typically consume between 1000 and 4000 W. It is normally between 1000 and 1500 W for a machine with a single motor.

Can you wash the inside of a Shark vacuum?****

Dump whatever is inside the dirt canister by opening both ends over a garbage can. Bring the canister now to a sink filled with warm, soapy water. Put the dust canister into the heated bath after opening both ends. Enter that canister and scrub it with a long-handled brush or a rag.

Can Shark vacuum filters be washed?****

All of the filters that come with your Shark vacuum may be cleaned or washed for subsequent uses, including HEPA filters for models that support them.

Is Shark rocket a wet vacuum?****

None at all. The motor will be completely submerged in water, thus it doesn’t work like a wet vacuum.

Can you clean the inside of a vacuum with water?****

Put the vacuum pieces that have been removed in a sink or bathtub that has warm, soapy water. Wash everything thoroughly in hot water after soaking it. To swiftly remove abrasive debris and sticky residue, use a faucet sprayer. Scrub with a sponge or microfiber cloth if necessary.

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