Marshall CV620-TBI/TWI Auto Track, Follow and Frame 20x PTZ Camera User Manual
- June 8, 2024
- Marshall
Table of Contents
CV620-TBI/TWI Auto Track, Follow and Frame 20x PTZ Camera
Broadcast A/V Division
CV620-TBI/TWI
Auto Track, Follow and Frame
20x PTZ Camera
User Manual
Table of Contents
Chapter 1 Package Contents……………………………………………………………………….3 Chapter 2 Product
Overview and Interface…………………………………………………..4
2.1 I/O functions Introduction …………………………………………………….4 2.2 Description of LED
indicator…………………………………………………5 Chapter 3 Instruction for
installation……………………………………………………………6 3.1 Scenario
……………………………………………………………………………6 3.2 Camera Size ………………………………………………………………………6
3.3 Preparation before installation ………………………………………………7 3.4 Instruction for
installation …………………………………………………….7 Chapter 4 Introduction of Remote Control
and Setting Menu…………………….. 15 4.1 Remote Control ……………………………………………………………….. 15
4.2 Setting Menu ……………………………………………………………………16 Chapter 5 Network Function
Settings Description ……………………………………..20 5.1 Connecting Camera to Network
………………………………………….20 5.2 Web Page Menu Function Description …………………………………22
Chapter 6 DIP Switch Setting …………………………………………………………………….35 6.1 OUTPUT
Switch………………………………………………………………..35 6.2 IR SELECT
……………………………………………………………………….35 6.3 Camera Address Selector
………………………………………………….35 6.4 System Switch………………………………………………………………….35 Chapter 7
Troubleshooting ………………………………………………………………………..36 Chapter 8 Safety
Instructions…………………………………………………………………….37 Copyright
Information……………………………………………………………………………………38
2
CHAPTER 1: PACKAGE CONTENTS Camera
CV620-TBI/TWI User Manual Remote
Power Adapter
Power Cord
RS-422 Connector
Metal Plate A
Metal Plate B
M3 Screws
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Silver x 8 / Black x 2 3
CHAPTER 2: PRODUCT OVERVIEW AND INTERFACE
2.1 I/O Functions Introduction
1
2
3
4 56 7 8
9
10
11
12 13 14
15 16
17
4
2.2 Description of LED Indicator
CV620-TBI/TWI User Manual
Note: The Tally mode can be enabled via RS-232 command control. Please download the file for RS-232 Command Set from the Marshall website
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CHAPTER 3: INSTRUCTION FOR INSTALLATION
3.1 Scenario
3.1.1 Applicable distance of CV620-TBI to target: 4~15m, best tracking
distance recommended to be 8m from target to capture.
3.1.2 Mounting height: 2~3m, best height recommended to be 2.4m from target to
capture.
CV620-TBI/TWI User Manual
3.2.1 Dimensions of the bottom of the machine The camera can be mounted on a
1/4″-20 UNC PTZ tripod deck by using the lock holes on the bottom of the
camera.
Note: To maintain the best tracking performance, avoid posters, screens,
monitors and televisions with images of people in the background.
3.2 Camera Size
· Length x Width x Height: 174 x 187 x 192 mm · Weight: 2.0 Kg
6
3.3 Preparation before installation
Installation and connection of HD camera requires special skills. To install
by yourself, please follow necessary steps, to ensure steady and secure
installation of CV620-TBI camera, and pay attention to safety guidelines to
avoid drops or accidental mishaps.
a Survey environment for safe installation. Please do not install the device
on an unstable ceiling
or in a place where the device is in danger of falling to avoid any accidents.
a Check whether accessories in the box are complete. Please contact the
supplier for any
shortage, and make sure to keep the accessories in the box intact for future
use.
a Choose a proper place for installation of camera in advance. Please
determine an
installation area according to the following requirements:
· Confirm the position for the object to be captured · Confirm whether the
camera is set at a proper distance from light sources
3.4 Instruction for installation
3.4.1 I would like to install camera on the desk
3.4.1.1 Precautions for installation: · Please install the machine on a flat
desk. · Do not grab or hold the camera by the head. · Do not rotate the camera
head by hand. Improper rotation may result in breakdown of the camera gears.
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3.4.1.1 Installation Steps
a Adjust DIP switches to the desired settings before installation.
· Refer to Chapter 6 DIP Switch Setting for the relevant descriptions on DIP
switches.
a Place the camera on a flat desk directly to ensure the normal vertical and
horizontal
operation of the machine.
3.4.2.2 Metal Plate Size Diagram · Metal plate A – machine side
CV620-TBI/TWI User Manual
Metal plate A locking screw
3.4.2 Installing the camera on the ceiling 3.4.2.1 Prepare for the Ceiling
Mount parts and equipment (included in box)
· Accessories included in the box (metal plates A, B, M3 screw silver x 8,
black x 2) · Screws for locking on ceiling mounted hanger x 4 · Drill, screw
driver, ladder
8
Metal plate A machine side
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9
· Metal plate B – ceiling side
Plate B locking bolt
Plate B locking screw
M3 threaded hole
CV620-TBI/TWI User Manual
3.4.2.3 Precautions for Installation · Before installation, confirm the
orientation of the machine relative to the subjects to be captured. · It is
recommended that the machine be set at 1.5 meters or more from the subject.
Please choose a distance most appropriate to the zoom settings of camera.
Projector
1.5 meter
Computer
M3 threaded hole 10
Metal plate B ceiling side
M3 threaded hole
· The machine (including metal plates) is weighed at about 2.5 kg. If it is to
be installed on the ceiling, please use the hanger that has obtained UL
security approval to prevent the machine from breaking loose and falling.
· Please check camera on a regular basis to ensure it is secure and stays
secure.
3.4.2.4 Installation Steps
1. Adjust resolution on DIP switch before installing camera Note: Please
refer to Chapter 6 DIP Switch Setting for the relevant descriptions on DIP
switch
2. Fix the plate A on the machine base with 4x M3 silver screws
3. Lock the metal plate B on ceiling mounted hanger
Note: (1) Please use the hanger that has obtained UL security approval (2)Reserve the hole for the connecting wires
4. Combine the metal plate A and the metal plate B
(1) Push the metal plate A up to the ceiling and then to the right to latch the metal plate B
(2) And then secure with 2x M3 silver screws and 1x M3 black screw
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3.4.2.5 How to Remove
1. Remove the connecting wires from the camera
2. Uninstall the camera together with the ceiling, loosen the three screws
that fix the metal plates A and B and push to the left to remove the machine
CV620-TBI/TWI User Manual
3.4.4
RS-232 connection (up to 7 cameras can be connected)
Note: Only one of RS-422/RS-232 can be selected for control, please refer to
6.4 System Switch, DIP1 setting
3. Then remove the screws on the hanger and the machine 3.4.3 Connecting Devices
Anti-theft lock slot Power supply
12
Camera Microphone (serial connection)
Audio In
Output
Computer/Keyboard/Control Equipment Input
Lan port
Router
HDMI/3G-SDI output
Display
Remote control settings
Resolution settings
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3.4.5 RS-232 connection (up to 7 cameras can be connected) Note: Only one of
RS-422/RS-232 can be selected for control, please refer to 6.4 System Switch,
DIP1 setting
Marshall
14
CV620-TBI/TWI User Manual
CHAPTER 4: REMOTE CONTROL AND SETTINGS
4.1 Remote Control
The functions below are listed alphabetically
Item v w r s
Description Move the lens
Auto Tracking
· On/Off: Enable/Disable Auto Tracking · Full: Full body tracking · Upper: Half body tracking · Switch: Switch tracking object
Auto Framing
· On/Off: Enable/Disable Smart viewfinder · Trigger: Manual framing correction
Back Light Camera Select
Focus
Freeze Home- Enter Info L/R Direction Set Menu Mirror Pan/Tilt Reset Picture
Power Preset
Reset
Zoom-Fast
Turn on/off back light compensation Choose camera ID 1 ~ 3 · Auto: Auto focus
· Manual: Enable Manual Focus
· Far/Near: Adjust the focal length in Manual Freeze the screen Go back to
main page/ Execute Status information L/R direction /Normal Display OSD Menu
Rotate image (OFF/ Mirror/ Flip/ Rotate Clear the Pan/Tilt Setting Switch
image effect (OFF/ Neg/ B&W) Power Switch Appoint an ID (0~9) to save the
current position data Appoint an ID (0~9) to save the current position data
· On/Off: Enable/Disable Auto Tracking · Full: Full body tracking
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4.2 Setting Menu
The camera can be mounted on a 1/4″-20 UNC PTZ tripod deck by using the lock
holes on the bottom of the camera.
1st Level Major Items
2nd Level Minor Items Mode
3rd Level Adjustment Values
Function Descriptions
Full Auto / Shutter Pri / Iris Pri / Manual / White Board
Exposure mode setting
Exposure Comp.
On / Off
Turn on/off Exposure Comp.
Exposure Comp. Level Shutter Pri Iris Pri Exposure Manual Gain Manual Speed
Manual Iris Gain Limit Iris Limit WDR
Mode White Balance
-6~C~4
60/30 mode
50/25 mode
1/10000~1/1
F1.6~F6.3
0~45dB
60/30 mode
50/25 mode
1/10000~1/1
F1.6~F6.3
9~C~45dB
F1.6~C~F6.3
Off / 1 / 2 / 3 / 4
1. Auto
2. Indoor
3. Outdoor
4. One Push WB
5. ATW
6. Manual
7. Sodium Lamp
8. 3000K
9. 4300K
10. 5000K
11. 6500K
12. 8000K
13. WideAuto
The value can be adjusted after Exposure Comp. is activated Adjustable when
the Exposure mode is set to Shutter Pri Adjustable when the Exposure mode is
set to Iris Pri Adjustable when the Exposure mode is set to Manual Pri
Manually set the shutter
Manually set the iris Max. limit value of electron gain Max. limit value of
iris WDR settings
Select the color temperature mode 1. 4000k ~ 7000k 2. 3200k 3. 5800k 4. 1700k
~ 10000k 5. 1700k ~ 10000k 6. Custom 7. 2800k
One Push Trigger
ENTER
One push trigger
Manual Red
0~ C~128
Adjustable when the white balance mode is set to Manual
Adjustable when the white balance mode is
Manual Blue
0~ C~128
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set to Manual
CV620-TBI/TWI User Manual
1st Level Major Items
Tracking
2nd Level Minor Items Mode Picture effect
3rd Level Adjustment Values
Auto Tracking / Smart viewfinder OFF / Neg / B&W
Function Descriptions
Sharpness 2D NR
0~A~14 Off / 1 / 2 / 3
3D NR Image Mode
Picture
Image Mode Load
Brightness Contrast Saturation Black Level Gamma Skin Tone Pan/Tilt Limit
Off / Low / Standard / Highest Mode 1 ~ 6 / Self-defined
Mode 1 ~ 6
0~ C ~25 0~ C ~25 0~ C ~25 Type 1 ~ 5 / Off 0~ C ~3 0~ C ~5 On / Off
The user may customize his/her desired image mode Adjustable when the Image
mode is set to Custom. After selected, the corresponding Image mode parameters
will be read and applied to Custom Adjustable when the Image mode is set to
Custom Adjustable when the Image mode is set to Custom Adjustable when the
Image mode is set to Custom Adjustable when the Image mode is set to Custom
Adjustable when the Image mode is set to Custom
Turn on/off the angle limit setting
Pan Right Limit
0~170
Limit the right angle
Pan Left Limit
-170~0
Limit the left angle
Tilt UP Limit
0~90
Limit the upward angle
Pan Tilt Zoom
Tilt Down Limit Pan Flip Tilt Flip Preset Speed PTZ Speed Comp Zoom Limit
-30~0 On / Off On / Off 5 – C – 300 deg/sec On / Off x1~x20
Limit the downward angle
After it is activated, the Pan command will be reverse After it is activated,
the Tilt command will be reverse Set the PTZ rotation speed when Preset is
performed Set the Pan/Tilt moving speed to vary from the zoom position
Set the D-zoom limit
D-Effect Mirror
OFF / Mirror / Flip / Mirror + Flip Set the mode at which the image is turned
AF Sensitivity
AF Frame Auto Focus
Zoom tracking
Low / Mid / High Center Area / All Area On / Off
For AF triggering speed, the higher the speed is, the faster AF is triggered
AF frame setting, when Central Area was set as AF frame, focusing will be on
the center of the screen. When Full Frame was set as AF frame, focusing will
be calculated based on the full screen This function can be set in the Manual
Focus
(MF) mode
In Manual Focus mode, check whether focus
is enabled during lens zooming
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1st Level Major Items
2nd Level Minor Items
3rd Level Adjustment Values
PTZ Assist
On / Off
Ethernet
SMART AF DHCP IP Address
Subnet mask Gateway
On / Off On / Off 192.168.100.150 255.255.255.0 192.168.100.254
Function Descriptions
This function can only be enabled in the Manual Focus (MF) mode When PTZ
Assist is enabled and PTZ control is in operation, the focus will be
triggered. The focus will not be triggered when the scene changes Turn on this
function and AF will mainly focus on the face Enable/Disable the dynamic host
configuration
Press [ENTER] to be in modify mode; select the item to be modified using the
up and down keys, and modify the value using the left and right keys or the
numeric keys.
Audio In
Line In/ Mic In
Set Audio In
Audio Enable
On / Off
Turn on/off audio output
Audio Volume
0~C~10
Audio Volume Setting
Audio System
Audio Delay Audio Delay Time (ms) Encode Sample Rate
Prompt
IR Receive
Motionless Preset Tally Lamp Language Initial Position
On / Off
When the audio is not synchronized with the video, enable this function to set the audio delay time
-1~-500ms
Set audio delay time
1. 48 KHz(AAC) 2. 44.1 KHz(AAC) 3. 16 KHz(AAC) 4. 16 KHz(G.711) 5. 8
KHz(G.711) On / Off
On / Off
On / Off
On / Off
Set the encode type and sample rate
Turn on/off the prompt information on the display Turn on/off the infrared
reception When it is Off, the remote control will not be able to control the
camera. At this moment, turn off and then turn on the power to restore control
of the remote control. When the function is enabled, the screen will Freeze
when Preset is executed. Freeze will be released after Preset is completed
Select Off and it will not be triggered by commands to turn on or off
English / Chinese
Last operation / First default value
Select the camera lens to return to the Last operated position or the First
preset position after POWER ON
Output Mode
1080p 60/59.94/50/30/29.97/25
1080i 60/59.94/50
Choose the output resolution
720p 60/59.94/50
Control Device setting,
Control Device
Encoder / Controller
Controller: for joystick
18
Encoder: for tracking system
CV620-TBI/TWI User Manual
1st Level Major Items
2nd Level Minor Items Protocol
3rd Level Adjustment Values Protocol V/ Pelco D
Pelco D Address
1 ~255
Factory Reset
On / Off
Status
Function Descriptions
Protocol V=VISCA The Protocol set to Pelco D allows the camera ID address to
be assigned Resume the factory default setting Display the current setting
status
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CHAPTER 5: NETWORK FUNCTIONS SETTINGS
5.1 Connecting Camera to Network 5.1.1 Remote Control
Two common connection methods are show below: 1. Connecting via switch or
router
Network Cable
Network Cable
Camera
Switch or router
Computer
2. To connect directly through network cable, the IP address of the computer should be changed so that it is on the same network segment as the camera. E.g: The factory-preset default IP address of the camera is 192.168.100.150. The computer IP address must be set with the same network segment, such as 192.168.100.101, so that the computer can be connected correctly with the camera
Network Cable
Camera
· Change network settings
Computer
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CV620-TBI/TWI User Manual
Network Camera · Account: admin · Password: 9999 (Default)
5.1.2 Using the Browser to View the Images
· Open the browser, and enter the IP address of the camera in the address bar
E.g.: http://192.168.100.150 (default IP address) · Enter administrator’s
account and password Note: For the first-time login, refer to 5.2.9 System
Settings User to change the default password
5.1.3 Using Marshall VMS Software to View the Images
· Open MARSHALL VMS software (Please download from the Marshall official
website) · Search Camera: Press [automatically search for the device] button
to locate the Camera · Click camera in the list and start operation after
connecting to network
Note: When using automatic search, the camera and computer must be in the same network segment, e.g.: 192.168.4.X
5.1.4 Using RTSP Player to
View the Images
RTSP connections can be made using free software, e.g.: VLC, Quick Time,
PotPlayer, etc. RTSP connection address formats are as follows:
· RTSP main stream (h264)=>rtsp://VC IP Address:8557/h264
· RTSP second stream (h264) =>rtsp://VC IP Address:8556/h264
· RTSP second stream (MJPEG) or single stream in MJPEG=>rtsp://VC IP Address:8555/mjpeg If password authentication is enabled, the RTSP connection address is as follows:
· rtsp://Username:Password@VC IP address:port/hevc
· rtsp://Username:Password@VC IP address:port/mjpeg
Note: To enable password authentication function, please refer to 5.2.5 Setting – Streaming Example: Open the VLC software, click [Open Network Streaming], and enter the URL: rtsp://192.168.100.150:8557/h264
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5.2 Web Page Menu Function Description 5.2.1 Login Screen
1 2
3
4
5
No
Item
Function Descriptions
1 User Login Account
Enter user login account (default: admin)
Enter user password (default: 9999)
2 User Password
User to change the default password
Remember user account Save user login account and password to the browser. When you log in next
3
and password
time, there is no need to re-enter them
4 Language
Supporting English/Traditional Chinese/Simplified Chinese
5 Login
Log into the administrator screen on the website
5.2.2 Live Video- PTZ Control
1
2
8
4
5
67
3
No
Item
Function Descriptions
Display camera ID/location
1
Camera ID/location
Please refer to 5.2.6 System Settings – Device
2 Preview window
Display the screen currently captured by the camera
3 Preset setting
Select the number first and then select SAVE or LOAD
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4 Pan/Tilt setting
Adjust the Pan/Tilt position of the camera screen
CV620-TBI/TWI User Manual
5 Zoom
Zoom In/Zoom Out ratio
6 AF/MF
Switch AF/MF
7 Camera Setting
Please refer to 5.2.2.1 Camera Setting
8
Enlarge the preview Zooming in/out the preview image
window
5.2.2 Camera Setting
1
2
3
4
No
Item
1
Exposure
5
6
Function Descriptions
Mode: Select exposure mode (Full Auto / Shutter Pri / Iris Pri / Manual) Gain
Level: Adjust the gain level (adjustable only under the “Manual”) Exposure
Comp. Level: Select exposure compensation level WDR: Set the level of wide
dynamic range (WDR) in order to obtain better
images Iris Level: Adjust the size of aperture (adjustable only under the
“Manual” or
“Aperture Priority” Shutter Speed: Adjust the shutter speed (adjustable only
under the “Manual” or
“Shutter Priority”
2
White Balance
Mode: Select the color temperature mode One Push WB: Single color temperature
execution adjustment (adjustable only
under the “One Push WB” Manual Red/Blue: Manually adjust blue/red color
temperature
3
Focus
4
Mirror
AF Sensitivity: Set automatic focus sensitivity AF Frame: Set automatic focus
range Zoom Tracking: Check whether focus is enabled during lens zooming (can
be
set in Manual) PTZ Assist: Check whether auto focus is enabled if there is any
changes of PTZ
(can be set in Manual)
Mirror: Set image mirroring Flip: Set the mirror/flip mode
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5
Photo
6
PTZ Control
5.2.3 Tracking
Image Effect: Set picture effect, Off/Neg/Black and White Image Mode: The user
may customize his/her desired image mode Image Mode Load: Adjustable when the
Image mode is set to Custom. After selected, the corresponding Image mode
parameters will be read and applied to
Custom 2D noise reduction: 2D noise reduction settings 3D noise reduction: 3D
noise reduction settings Gamma: Gamma Level adjustment (Adjustable when the
image mode is set to Custom) Black Level: Black Level adjustment (Adjustable
when the image mode is set to Custom) Skin Tone: Skin Tone adjustment
(Adjustable when the image mode is set to Custom) Brightness: Brightness
adjustment of the image (Adjustable when the image mode is set to Custom)
Contrast: Contrast adjustment (Adjustable when the image mode is set to
Custom) Saturation: Saturation adjustment of the image (Adjustable when the
image mode is set to Custom) Sharpness: Adjust the sharpness of the image Go
back to PTZ Control page
1
2
13
3 4 5
6 7 8
9
10
11
12
No
Item
Function Descriptions
1
Camera ID/location Please refer to 5.2.6 System Settings – Device to display camera ID/location
2
Preview window
Display the screen currently captured by the camera
3
Auto Tracking
Start/Stop Auto Tracking
Start/Stop Smart viewfinder
4
Smart viewfinder
The camera will automatically detect the locations of people, and automatically adjust the zoom to the most appropriate size to accommodate all the participants
24
according to change of the number of people in conference
5
Zoom ratio
6
Pan/Tilt setting
7
Select Zone
8
Tracking Mode
9
Sensitivity
10 Lost Timeout
11 Lost Reaction
CV620-TBI/TWI User Manual
please click
to perform viewfinder correction.
Zoom In/Zoom Out ratio Adjust the Pan/Tilt position of the camera screen
Click
and drag the mouse to select an area and then click
, the
screen will be enlarged to the selected zone
Click
again to cancel enlarging the selected zone
Set the Tracking Mode (Everywhere/Stage/Partition/Viewfinder)
Set tracking sensitivity
Set a delay for taking action after a tracking object is lost
Set the action after a tracking object is lost
12.1
Settings – Everywhere tracking
Border Limitation Enable: Everywhere Body Tracking: Set Full/Half Body Body in Frame: Set the position of the person in the screen (Center/Left/Right) Custom Home: Pan/Tilt Set the left/right border of the stage. Please refer to 5.2.3.1 Stage Tracking for the setting steps
Settings – Stage 12.2
Tracking
Custom Home: Horizontal: Set Partition Tracking. Up to 4 zones can be set. When a person enters the zone of a partition, the camera switches to the partition. Tracking is not performed in the zone, but everywhere outside the partition Please refer to 5.2.3.2 Partition Tracking for the setting steps
12.3
Settings – Partition Tracking
13 People Count
Partition Settings: Edit, save partition positions and preview the partition image. Click to enlarge the partition image, and then click the enlarge icon to cancel the preview. Number of Partitions: Set the number of partitions Initiate Partition: Set the initiate partition position Display the number of people in the screen automatically calculated by the system
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5.2.3.1 Stage
1. Select [Stage] for Tracking Mode, and click
box to select an area (orange box)
CV620-TBI/TWI User Manual
5.2.3.2 Partition
1. Select [Partition] for Tracking Mode, and click
to access the settings
2. After the selection, click to access the settings
to set, and the preview screen will display the selected area, then click
2. Use PTZ function to adjust to the screen to be partitioned, and then click below will be changed to the saved position
to save. The partition icon
3. Set the Left/Right Border Left Border: Click to move the position and click
when finished
Right Border: Click to move the position and click
when finished
Click
to complete the settings after setting the left/right border
4. Click
to enable the Stage feature
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3. If you need to set other partitions, please continue using PTZ function to
adjust the screen, and then
click to save
partitions. Please adjust the screen again and save it when a green box is
displayed
4. Click
to enable the Partition feature
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5.2.4 Audio
1
2 1 3 2
4 3
4
5
5
6
6
7
7
No
Item
Function Descriptions
1
Audio Enable
Turn on/off sound
2
Soundtrack effect setting
Set MIC In/Line In
3
Encode Type
AAC / G.711
Set Encode sample rate
48 KHz (AAC)
4
Encode sample rate
44.1 KHz (AAC) 16 KHz (G.711)
8 KHz (G.711)
5
Audio Volume
Adjust Audio Volume
6
Audio Delay
Turn on/off audio delay
7
Audio Delay Time
Set the audio signal delay time (-1 ~ -500 ms)
5.2.5 Streaming
5
1
4
2 3
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CV620-TBI/TWI User Manual
No
Item
Function Descriptions
Copy the RTMP web address provided by the RTMP service platform and paste it
to the RTMP connection address to publish the camera images on the RTMP
1
RTMP/RTMPS Setting service platform
To upload to YouTube for live streaming, please refer to 5.2.4 Settings – Audio to
turn on the audio function
Enable/Disable Multicast
It is suggested to enable Multicast when the number of users online watching the
image simultaneously is more than 4
Enable/Disable Password Authentication
2
RTSP Setting
RTSP connection format can be found in 5.1.4 Using RTSP Player to View
the Images The username/password is the same as the web login password of the
camera, please refer to 5.2.9 System Settings – User to add/modify
account information
Set MPEG-TS format
3
MPEG-TS Setting
may not connect correctly
8554, 8556, 8557, 8080, 80, 81, 9090, 23
1. Set the field of SRT and then check the item to open SRT streaming
After the SRT streaming is opened, it will be connected automatically upon startup
2. The port number must be set above 1024
4
SRT Setting
8554, 8556, 8557, 8080, 9090, 1935
3. Delay time is for 20 to 8000 microseconds. The default value is 120
microseconds
5
Streaming Setting
Streaming Mode: Choose from Single/Dual stream Encode: Set encode format as
H.264+H.264 (Dual)/H.264+MJPEG (Dual) Resolution: Set Resolution Rate Control:
Setting according to the supported resolution Bit rate:
Streaming 1: Support 64 ~ 20,000 kbps Streaming 2: Support 64 ~ 8,000 kbps
Rate Control: CBR/VBR
5.2.5.1 SVC description:
Link Address rtsp://VC IP Address:Port/h264
60Frame: rtsp://VC IP Address:8557/h264, E.g.: rtsp://192.168.100.150:8557/h264
30Frame: rtsp://VC IP Address:8601/h264, E.g.: rtsp://192.168.100.150:8601/h264
15Frame: rtsp://VC IP Address:8602/h264, E.g.: rtsp://192.168.100.150:8602/h264
7Frame: rtsp://VC IP Address:8603/h264, E.g.: rtsp://192.168.100.150:8603/h264
3Frame: rtsp://VC IP Address:w86w04w/h.2m64a,rEs.hg.a: lrlt- sup:s//a19.c2.o1m68.100.150:8604/h264
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5.2.6 Sytem Settings- Device
No
Item
1 Camera ID
2 Location 3 Apply/Cancel
Function Descriptions
Change camera ID here Supporting 1 – 30 characters for the camera ID Please
mix uppercase and lowercase letters or numbers for characters.
Special symbols such as “/” and “space” cannot be used
Modify the location of the camera, such as Room 1 Supporting 1 – 30 characters
for the camera location Please mix uppercase and lowercase letters or numbers
for characters.
Special symbols such as “/” and “space” cannot be used
After the setting has been modified, select this button to apply the setting
30
5.2.7 Sytem Settings- Network
CV620-TBI/TWI User Manual
No
Item
1 DHCP
2 HTTP port 3 HTTPS port
Function Descriptions Network setting of camera. Change of setting is available when DHCP function is closed Set HTTP port. The default Port value is 80 Set HTTPS port. The default Port value is 81
4 Tracking Data Output
When enabled, PTZ position information can be reported when the camera
moves
1. Serial Output: Please set the protocol to VISCA and the baud rate to 38400
2. IP output: Set the destination IP address and port
be affected.
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31
5.2.8 Sytem Settings- Date & Time
Function Descriptions Display date and time of the current camera/PC. You may set the synchronization method and modify date and time
5.2.9 System Settings- User
No
Item
Function Descriptions
1 Add
Enter a user name and password to add a new user
2 Edit
Select the user account to be modified and click and authorization mode
to edit the password
3
Delete
Select the user account to be deleted and click
Enter a user name and password to add a new user
Supporting 4 – 32 characters for user name and password
Please mix uppercase and lowercase letters or numbers for characters. Special
to delete the account symbols or the underlined
32
cannot be used Support up to 16 groups of user accounts
CV620-TBI/TWI User Manual
Authentication Mode: Set the new account management permissions
User Type
Admin
Operator
Viewer
View images
V
V
V
Settings Account
management
V V
V
X
X
X
5.2.10 Maintenance
No
Item
1 Firmware Upgrade
2 Factory Reset 3 Setting Profile
4 Error Log
Function Descriptions Select the firmware file, and click [Upgrade] to update
the firmware
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33
5.25.1.21.1A1 bAobuoutt
Function Descriptions Display the firmware version, serial number, running
time and other related information of the camera For technical support, please
scan the QRcode at the bottom right
34
CV620-TBI/TWI User Manual
CHAPTER 6: DIP SWITCH SETTING
6.1 OUTPUT Switch
Output Mode 1920×1080/60p
Setting
Output Mode 1920×1080/50p
Setting
1920×1080/30p
1920×1080/25p
1920×1080/60i
1920×1080/50i
1280×720/60p
1280×720/50p
1080/59.94p
1080/59.94i
1080/29.97p
720/59.94p
6.2 IR SELECT
ID 1 2 3
6.3 Camera Address Selector
Setting
6.4 System Switch
Setting
0~7 8~9
Function Descriptions ID 0~7 Reserved
Setting DIP 1 DIP 2 DIP 3
RS-232/RS-422 Communication Control OFF: RS-232 / ON: RS-422 IR signal output OFF: Off / ON: On Communication baud rate OFF: 9600 / ON : 38400
DIP 4 www.mReasresrvheadll-usa.com
35
CHAPTER 7: TROUBLESHOOTING
This chapter describes problems you may encounter while using CV620-TBI/TWI. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem still occurred, please contact your distributors or the service center.
No.
Problems
Solutions
1. Make sure you have plugged in the power cord.
1. Boot without power signal 2. When using a PoE connection, ensure that the power
supply supports POE+ (IEEE 802.3at) hubs.
1. Check the power supply or PoE supply functions.
There is no image output from camera
2. Confirm the output signals are in streaming output. 3. Confirm whether the
camera resolution can be used
together with the monitor equipment.
4. Replace the cables and make sure they are not faulty.
Camera image is severely Please use 1080p or 720p 60/50 fps rather than 25/30 fps
delayed
signals.
RS-232 cannot be controlled
1. Confirm the connection is correct (RS-232 In/Out). 2. Please make sure the
Baud rate setting is the same as
the control equipment.
Whether the Internet can be Please refer to Chapter 5 Network Function Setting
used for operation
Description for the Internet usage
Please make sure that [Setting] > [Video] > [Camera ID] /
The ONVIF software cannot [Location] in the web page uses only English letters or
find the machine
numbers. The ONVIF software cannot find the machine if
you use special characters and space.
Tally lamp is not working Please make sure if the Tally lamp function is enabled from
7. when applying RS232
the setting menu or web page.
setting
Setting Menu: [System] > [Tally Lamp]
The camera does not save Please make sure if the Initial Position is set to Last
8. the relevant parameters
Operated Position from the setting menu or web page
(PTZ, AWB …) after reboot Setting Menu: [System] > [Initial Position]
Confirm that the person tracking is set to half body or full
body tracking. Because the number of samples for half body
When tracking, the person tracking is small, the full body tracking is more accurate than
9. moves out of the frame and the half body tracking.
is lost
Walking speed may affect the tracking performance. The
normal walking speed has better tracking performance.
Make sure if the walking speed is too fast to be tracked.
How to log in the portal
10. when you forget your
Please contact your Marshall distributor or service center.
account password
The tracking person suddenly squats down and the camera stops tracking
When the person squats down and stands up again, there is a chance that the camera will stop tracking. The lens will zoom out first, and then zoom in after recognizing the target. This is a normal behavior
36
CV620-TBI/TWI User Manual
CHAPTER 8: SAFETY INSTRUCTIONS
Always follow these safety instructions when setting up and using this
product: 1 Operation
1.1 Please use the product in the recommended operating environment, away from
water, excessive heat or humidity. 1.2 Do not place the product on a tilted or
unstable trolley, stand or table. 1.3 Please clean the dust on the power plug
prior to usage. Do not insert the product’s power plug into a multiplug to
prevent sparks or a fire. 1.4 Do not block the slots and openings in the case
of the product. They provide ventilation and prevent the product from
overheating. 1.5 Do not open or remove covers, otherwise it may expose you to
dangerous voltages and other hazards. Refer all
servicing to licensed service personnel. 1.6 Unplug the product from the wall
outlet and refer servicing to licensed service personnel when the following
situations
happen: If the power cords are damaged or frayed. If liquid is spilled into
the product or the product has been exposed to rain or water. 2 Installation
2.1 For security considerations, please make sure the standard mount you use
is in line with UL or CE safety approbations and installed by technician
personnel approved by agents. 3 Storage 3.1 Do not place the product power
cord where it can be stepped on as this may result damage to the lead or the
plug. 3.2 Unplug this product during thunderstorms or if it is not going to be
used for an extended period. 3.3 Do not place this product or accessories on
top of vibrating equipment or heated objects. 4 Cleaning 4.1 Disconnect all
the cables prior to cleaning and wipe the surface with a dry cloth. Do not use
alcohol or volatile solvents for cleaning. 5 Batteries (for products or
accessories with batteries) 5.1 When replacing batteries, please only use
similar or the same type of batteries. 5.2 When disposing of batteries or
products, please adhere to the relevant instructions in your country or region
for disposing of batteries or products.
Precautions
This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock. Do not remove the cover (or back). No user- serviceable parts inside. Refer servicing to licensed service personnel.
This symbol indicates that there are important operating and maintenance instructions in this User Manual with this unit.
FCC Warning This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
Notice : The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.. This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
IC Warning This digital apparatus does not exceed the Class A limits for radio
noise emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques
applicables aux appareils numeriques de Classe A prescrites dans la norme sur
le material brouilleur: “Appareils Numeriques,” NMB-003 edictee par
l’Industrie.
EN55032 CE Warning Operation of this equipment in a residential environment
could cause radio interference. Warning: Operation of this equipment in a
residential environment may cause radio interference
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37
Warranty
Marshall Electronics warranties to the first consumer that this device will,
under normal use, be free from defects in workmanship and materials, when
received in its original container, for a period of two years from the
purchase date. This warranty is extended to the first consumer only, and proof
of purchase is necessary to honor the warranty. If there is no proof of
purchase provided with a warranty claim, Marshall Electronics reserves the
right not to honor the warranty set forth above. Therefore, labor and parts
may be charged to the consumer. This warranty does not apply to the product
exterior or cosmetics. Misuse, abnormal handling, alterations or modifications
in design or construction void this warranty. No sales personnel of the seller
or any other person is authorized to make any warranties other than those
described above, or to extend the duration of any warranties on behalf of
Marshall Electronics, beyond the time period described above. Due to constant
effort to improve products and product features, specifications may change
without notice.
20608 Madrona Avenue, Torrance, CA 90503 Tel:
800-800-6608 /
310-333-0606 · Fax:
310-333-0688
www.marshall-usa.com
support@marshall-usa.com
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