kapok UC0507 USB C to Dual HDMI Adapter User Manual

June 8, 2024
kapok

kapok UC0507 USB C to Dual HDMI Adapter

kapok UC0507 USB C to Dual HDMI Adapter

Product Introduction

The multi-functional USB-C hub adds multiple connections to your Macbook and other USB-C laptops just by using one USB-C port. It features 2xHDMI, DP, VGA, 3xUSB2.0 slots to your computer. It’s your all-in-one solution to connect all your peripherals, support plug and play.

Structure Diagram

  1. 1
  2. 2
  3. DP
  4. VGA
  5. USB2.0

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Feature

  1. HDMI 1 video output:
    • 4Kx2K 60Hz/ 3840×2160 (work separately while source is DP1.4)
    • 4Kx2K 30Hz/ 3840×2160 (work separately while source is DP1.2)
  2. HDMI 2 video output: Up to 4Kx2K 30Hz/ 3840×2160 max.
  3. DP: 4Kx2K @60Hz/ 3840×2160
  4. VGA: Up to 1080P 60Hz
  5. 3x USB-A 2.0
    Up to 480Mbps data speed. Design for the connection of 2.4 GHz wireless devices, such as wireless keyboards/mouse adapters etc.

Connection

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Graphics Settings for Windows 10

  1. Clone Mode
    Right click desktop >Graphics Settings > Displaykapok UC0507 USB C to Dual
HDMI Adapter-4

  2. Extended Desktop(NOT supported by APPLE)
    Right click desktop >Graphics Settings >Display

Graphics Settings for Mac

  1. Mirror Display
    Apple logo>System Preferences >Displayskapok UC0507 USB C to Dual HDMI
Adapter-8

  2. Extend Display
    Apple logo>System Preferences >Displayskapok UC0507 USB C to Dual HDMI
Adapter-10

FAQ

A. Why is there no video output?

  1. Please make sure the USB-C port of your devices (Laptop/Tablet) support video output.
  2. Please check if the cable is well connected.
  3. Please use the standard HDMI cable.
  4. Windows computer with Intel graphics card only supports two external monitors at most.

B. Why is there no audio output from HDMI?

  1. Please make sure your monitor support audio output function.
  2. Please set the external monitor as default audio output device.

C. What should I do if the display screen drops after connecting a large current HDD/SSD?
Please connect your laptop charger/adapter to the USB-C PD charging port of product.

D. Why does the output not reach 4K 60Hz?

  1. Please make sure your monitor support 4K 60Hz.
  2. Please make sure the video source is 4K 60Hz.
  3. Please make sure to use the 2.0 or higher version HDMI cable.
  4. Please make sure your computer specification support DP1.4 signal output.

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HIGH-DEFINITION MULTIMEDIA INTERFACE
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

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