SENNHEISER 507488 TeamConnect Ceiling 2 Microphone Ceiling Installation Guide

September 3, 2022
Sennheiser

SENNHEISER 507488 TeamConnect Ceiling 2 Microphone

Ceiling

Important safety instructions

  1. Read these safety instructions and the instruction manual of the product .
  2. Keep these safety instructions and the instruction manual of the product . Always include all instructions when passing the product on to third parties .
  3. Always include this instruction manual and the safety guide when passing the product on to third parties .
  4. Only use attachments, accessories and spare parts specified by the manufacturer
  5. Do not attempt to open the product housing on your own . The warranty is voided for products opened by the customer .
  6. Refer all servicing to qualified service personnel . Servicing is required when the product has been damaged in any way, liquid has been spilled or objects have fallen into the product, when the product has been exposed to rain or moisture, does not operate normally, or has been dropped.
  7. Use the product only under the conditions of use listed in the specifications .
  8. Do not operate the product if it was damaged during transportation .
  9. Always run cables so that no one can trip over them .
  10. Keep the product and its connections away from liquids and electrically conductive objects that are not necessary for operating the product .
  11. Do not use any solvents or aggressive cleaning agents to clean the product .
  12. Caution: Very high signal levels can damage your hearing and your loudspeakers . Reduce the volume on the connected audio devices before switching on the product; this will also help prevent acoustic feedback.

Intended use

  • The product is designed for indoor use, such as in conference rooms or presentation halls .
  • The product can be used for commercial purposes .
  • It is considered improper use when the product is used for any application not named in the corresponding instruction manual .
  • Sennheiser does not accept liability for damage arising from improper use or misuse of this product and its attachments/ accessories .
  • Before putting the products into operation, please observe the respective country-specific regulations!

Safety instructions for installation

Observe the following safety instructions when installing the product .

  • The physical mounting and all electrical installations must be performed by a specialist .
  • The specialist must have sufficient professional training, experience and knowledge of applicable provisions, regulations and standards to be able to properly assess the work assigned to them, identify possible hazards and take appropriate safety measures .
  • When mounting the product, observe and follow all local, national and international regulations and standards .

This instruction manual is available in other languages in PDF and HTML versions on the Sennheiser website and as a mobile version in the Documentation App:

  • Sennheiser website: www.sennheiser.com/tcc2
  • Sennheiser documentation app: Accessible using the QR codes shown below

Package contents

  • TeamConnect Ceiling 2
  • 3-pin Phoenix connector (3 .81)
  • 8 self-adhesive rubber feet
  • 2 eye bolts (M4x10)
  • Instruction manual
  • Supplement sheet with manufacturer declarations

Accessories

Product overview

  1. Status LEDs : Multi-colored, can be configured with software

  2. Microphone capsules: 28 x KE 10-237

  3. Connection sockets: See next page
    Connectors and controls

  4. Digital audio output : Dante™ interface with two RJ-45 sockets, Primary and Secondary

  5. Supports redundancy and switched mode

  6. Reset button : To restore the factory settings

  7. Hold for 5 seconds

  8. Analog audio output : 3-pin socket

  9. Suitable for Phoenix Contact MCVW 1 .5-3-ST-3 .81

  10. PoE/Ctrl socket : RJ-45 socket

  11. PoE supply (Power over Ethernet)

  12. Configuration via the software or a media control system

Connecting the TeamConnect Ceiling 2

Connecting to the network (power supply and configuration)
The Ethernet PoE/Ctrl RJ-45 socket is used to both power the TeamConnect Ceiling 2 via Power over Ethernet and configure it using the Sennheiser control
Cockpit software(see „Configuring the Team Connect Ceiling 2“ on page 32)

  • In your network you can either use a switch that provides PoE or a PoE injector .

Use only shielded STP network cables that do not exceed an AWG value of 24 .

Outputting analog audio signals

Use the Analog Out socket to output analog audio signals .

Variant 1: output analog audio signal to a DSP .

Variant 2: output analog audio signal to video conference codec .
Variant 3: output analog audio signal from multiple ceiling microphones to a single DSP .

The cable is not included with delivery . Depending on the audio input of your DSP, the cable must connect 3-pin terminal to 3-pin XLR terminal or to jack .

Outputting digital audio signals

  • The Dante™ interface with two RJ-45 sockets, Primary and Secondary, is used for outputting digital audio signals .
  • The interface supports redundant output and series connection of multiple ceiling microphones (switched mode) .
  • The mode is configured using the Dante Domain Manager or Dante Controller from Audinate (www .audinate .com) .

Variant 1: output digital audio signal to one Dante™ network

Variant 2: output redundant audio signals to two separate Dante™ networks

Variant 3: output digital audio signals from multiple ceiling microphones connected in series to one Dante™ network

Planning the installation

Possible installation variants

  • Variant 1: installed flush in a dropped/coffered ceiling
    Accessories required: SL CM EB US (590 mm to 2 ft) or SL CM EB 625 (590 mm to 625 mm) Angle brackets See „Accessories“ on page 21

  • Variant 2: mounted directly below the ceiling
    Accessories required: SL CM FB Ceiling mounting frame See „Accessories“ on page 21

  • Variant 3: suspended from the ceiling
    Accessories required: SL CM SK Ceiling suspension set See „Accessories“ on page 21

Detailed installation instructions can be found in the section „Installing the TeamConnect Ceiling 2“ on page 26 .

Adapting the installation height

Observe the following minimum and maximum distances when installing the TeamConnect Ceiling 2

  1. The recommended maximum distance from the speaker to the TeamConnect Ceiling 2 is 4 to 5 m .
  2. The minimum distance from the TeamConnect Ceiling 2 to the floor is 2 .50 m .

If installation variants 1 or 2 would result in a distance greater than the recommended maximum due to the room height, we recommend installation variant 3 .

Installing the TeamConnect Ceiling 2

Variant 1: installed flush in a dropped/coffered ceiling

The TeamConnect Ceiling 2 can be easily installed in a dropped ceiling or coffered ceiling with square ceiling tiles (600 x 600 mm) . Angle brackets are available for ceiling tiles with the standard dimensions of 2 ft or 625 mm . When flush mounting, do not install the TeamConnect Ceiling 2 directly next to lights or other electrical devices in the ceiling .

When mounting the unit in the ceiling, always additionally secure the TeamConnect Ceiling 2 against falling:

  • By using the SL CM SK ceiling suspension kit (see “Variant 3 – suspended from the ceiling” on p . 13) or
  • By using the safety ropes and quick links, which can be attached at the intended mounting points using the included eye bolts .
    • Hand-tighten the M4x10 eye bolts in the TeamConnect Ceiling 2 to avoid damaging the metal housing by screwing them in too deeply .
    • Make sure that the thread on the eye bolt is fully within the thread at the mounting point .

RECOMMENDED CABLING
Observe the following when connecting and running the cables:

  • Always run the cables carefully and in a loop shape inside the installation recess.
  • Make sure not to kink the cables to avoid breaking them or damaging the plugs.

Protect the surface of your TeamConnect Ceiling 2 against scratches or damage to the paint by using the clear rubber feet included with delivery.

  • On the underside of the TeamConnect Ceiling 2, clean the areas where you want to attach the feet.
  • Attach the feet to the product.

Installing the TeamConnect Ceiling 2 in the ceiling without angle brackets (600 x 600 mm grid)

  • Remove a tile from the ceiling.
  • Place the TeamConnect Ceiling 2 in the frame in the coffered ceiling.
  • Maintain the distances indicated in the figure.

Installing the TeamConnect Ceiling 2 in the ceiling with angle brackets (2 x 2 ft or 625 x 625 mm grid)

  • Attach the angle brackets to the TeamConnect Ceiling 2 as shown in the figure.

Mounting with SL CM EB US:

Mounting with SL CM EB 625:

  • Remove a tile from the ceiling.
  • Place the TeamConnect Ceiling 2 in the frame in the coffered ceiling.
  • Maintain the distances indicated in the figures.

Variant 2: mounted directly below the ceiling

To mount the product directly below the ceiling, you need the SL CM FB ceiling mounting frame.

Screws and anchors for mounting the product to the ceiling are not included with delivery . Use screws and anchors that are appropriate for the particular characteristics of your ceiling.

Mounting the ceiling mounting frame

  • Screw the ceiling mounting frame to the ceiling using four suitable screws and anchors.

Fastening the angle brackets to the TeamConnect Ceiling 2

  • As shown in the figure, fasten the four angle brackets to the TeamConnect Ceiling 2 using two of the included M4x8 screws for each bracket.
  • Screw one M4x12 screw into each of the four angle brackets from the side.
  • Do not screw the screw all the way in (see figure).

Fastening the TeamConnect Ceiling 2 to the ceiling mounting frame

  • As shown in the figure, hook the TeamConnect Ceiling 2 into the grooves in the ceiling mounting frame using the four M4x12 screws installed in the previous step.
  • Tighten the four M4x12 screws so that the TeamConnect Ceiling 2 sits tightly in the ceiling mounting frame.

Variant 3: suspended from the ceiling

For suspended mounting, you need the SL CM SK ceiling suspension set.

Screws and anchors for mounting the product to the ceiling are not included with delivery . Use screws and anchors that are appropriate for the particular characteristics of your ceiling.

Preparing the ceiling fastener

  • Unscrew part A of the ceiling fastener from part B.
  • Thread the steel cable C into part B so that the ball on the steel cable is in part B.
  • Repeat these steps for the other three fasteners.

Mounting the ceiling fastener

  • Attach part A of the ceiling fastener to the ceiling using a suitable anchor and screw.
  • Use the included drilling template to align the drill holes.
  • Then screw part B of the ceiling fastener into part A.
  • Repeat these steps for the other three fasteners.

Mounting the product fastener

  • As shown in the figure, screw the product fastener D into the threaded mounting hole on the top of the TeamConnect Ceiling 2.
  • Set the steel cable C to the desired length by using your finger to press the cable guide into the product fastener D and sliding the steel cable as needed.
  • Cut the excess steel cable using suitable pliers.
  • Repeat these steps for the other three fasteners.

Mounting the TeamConnect Ceiling 2 on a VESA mount

The SL CM VB VESA adapter (available separately) allows you to mount the TeamConnect Ceiling 2 on any 100 x 100 mm or 200 x 200 mm VESA mount.

  • Fasten the ceiling mount to the ceiling using suitable screws and anchors.
  • Observe the mounting specifications from the manufacturer.

Proceed as follows to fasten the SL CM VB VESA adapter plate to the VESA mount:

  • First fasten the SL CM VB VESA adapter plate to the VESA mount.
  • Then mount the TeamConnect Ceiling 2 to the SL CM VB VESA adapter plate as shown in figure 2.

Configuring the TeamConnect Ceiling 2

Downloading Sennheiser Control Cockpit
To configure and use the TeamConnect Ceiling 2, you need the free Sennheiser Control Cockpit control software . You can download it here:

www.sennheiser.com/control-cockpit-software

To use the Sennheiser Control Cockpit, you must complete a one-time registration with your e-mail address to receive the software activation code.

The Sennheiser Control Cockpit must be used to configure the product for the first time . After that, the TeamConnect Ceiling 2 can also be operated using a media control system . To have access to the full range of functions, however, you should use the Sennheiser Control Cockpit.

Configuring the TeamConnect Ceiling 2 with the Sennheiser Control Cockpit
There are two ways to operate the TeamConnect Ceiling 2 using the Sennheiser Control Cockpit:

  • Variant 1: integrated in an existing network
  • Variant 2: as a standalone solution with a PC and a PoE-capable network switch

Variant 1: integrating the TeamConnect Ceiling 2 in an existing network
The Sennheiser Control Cockpit should be installed on a host PC (Windows 7 or later) that is in the same network as the TeamConnect Ceiling 2 that you want to configure . The Sennheiser Control Cockpit runs on the host PC as a Windows service.

Any browser-capable device in the network (e .g . PC/Mac, tablet or smartphone) can operate the product using the Control Cockpit Client, which is accessed at a specific URL in the browser.

The online help contains detailed information about the functions of the Sennheiser Control Cockpit and how to configure the TeamConnect Ceiling 2 and the network . The online help can be found on the Sennheiser Control Cockpit product page (www .sennheiser .com/control-cockpit-software) and in the software itself.

Variant 2: configuring the TeamConnect Ceiling 2 as a standalone solution using a computer
Proceed as follows to configure the TeamConnect Ceiling 2 without network integration using a computer:

  • Connect the computer to a PoE-capable network switch using a network cable (Cat5e or higher) . Alternatively, you can use a PoE injector.
  • Connect the network switch to the Ethernet PoE/Ctrl socket on the TeamConnect Ceiling 2.

Configuring the TeamConnect Ceiling 2 with a media control system
After initial configuration with the Sennheiser Control Cockpit, the TeamConnect Ceiling 2 can also be operated using a media control system.
A media control system allows you to use a custom user interface with the following functions:

  • Control the mute function
  • Edit audio parameters (adjust output level, show microphone level, set EQ)
  • LED control
  • Transmit speaker position

The media control protocol for TeamConnect Ceiling 2 is available for download as a PDF file on the product web page. www.sennheiser.com/tcc2

Specifications

References

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