NINJA SP250 Foodi Smart Digital Pro Air Fry Oven Owner’s Manual

: June 9, 2024
: Ninja

NINJA SP250 Foodi Smart Digital Pro Air Fry Oven

THANK YOU
for purchasing the Ninja® Foodi® Smart Digital Pro Air Fry Oven

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Model Number: _____
Serial Number: __
Date of Purchase: ____ (Keep receipt)
Store of Purchase: ___

TECHNICAL SPECIFICATIONS

Voltage: 120V~ 60Hz
Watts: 1800W

TIP: You can ﬁnd the model and serial numbers on the QR code label located on the base of the unit.

IMPORTANT SAFEGUARDS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
When using electrical appliances, basic safety precautions should always be followed, including the following:

WARNING

Read all instructions prior to using the oven and its accessories.
To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.
This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Take inventory of all contents to ensure you have all parts needed to properly and safely operate your oven.
NEVER leave the oven unattended while in use.
NEVER use outlet below counter.
DO NOT let cord hang over edges of tables or counters or touch hot surfaces, including stoves and other heating ovens.
Keep the appliance and its cord out of reach of children. Do not allow the appliance to be used by children. Close supervision is necessary when used near children.
DO NOT use an extension cord. A short power-supply cord is used to reduce the risk of children grabbing the cord or becoming entangled and to reduce the risk of people tripping over a longer cord.
DO NOT place appliance on hot surfaces, near hot gas or electric burner, in a heated oven or on a stovetop.
DO NOT place any object directly onto the heating elements and DO NOT cover crumb tray or any part of the oven with metal foil. This will cause the oven to overheat or cause a fire.
To protect against electrical shock
DO NOT immerse cord, plugs, or main unit housing in water or other liquid.
DO NOT use the oven with damage to the power cord or plug. Regularly inspect the oven and power cord. If the oven malfunctions or has been damaged in any way, immediately stop use and call Customer Service.
DO NOT cover the air intake vents or air outlet vents while unit is operating. Doing so will prevent even cooking and may damage the unit or cause it to overheat.
DO NOT insert anything in the intake and ventilation slots and do not obstruct them.
DO NOT use accessory and attachments not recommended or sold by SharkNinja.
DO NOT place items on top of surface while unit is operating except for authorized recommended Ninja accessories.
Before placing any accessories into the oven ensure they are clean and dry.
Intended for countertop use only. DO NOT place the oven near the edge of a countertop. Ensure the surface is level, clean and dry.
This oven is for household use only
DO NOT use outdoors. DO NOT use in moving vehicles or boats.
DO NOT use this oven for anything other than its intended use. Misuse may injury.
DO NOT store any materials, other than supplied accessories, in this oven when not in use.
When using this oven, provide adequate space above and on all sides for air circulation.
A fire may occur if the oven is covered or touching flammable material, including curtains, draperies, walls, or the like when in operation. DO NOT place anything on the oven during operation.
This oven has a tempered glass door and is more resistant to breakage. Avoid scratching door surface or nicking edges.
DO NOT use the oven without the wire rack or air fry basket installed.
DO NOT spray any type of aerosol spray or flavoring inside the oven while cooking.
Use caution when inserting and removing anything from the oven, especially when hot.
DO NOT use parchment on Broil or above the recommended manufacturers instructions.
Voltages can vary, affecting the performance of your product. To prevent possible illness, use an external thermometer to check that your food is cooked to the temperatures recommended.
Prevent food contact with heating elements. Excessive food loads may cause personal injury or property damage or affect the safe use of the oven.
DO NOT place any of the following materials in the oven: paper, cardboard, plastic, roasting bags and the like.
Extreme caution should be exercised when using containers constructed of any materials other than metal or glass.
DO NOT touch hot surfaces. Oven surfaces are hot during and after operation. To prevent burns or personal injury, ALWAYS use protective hot pads or insulated oven mitts and use available handles and knobs.
Spilled food can cause serious burns. Extreme caution must be used when the oven contains hot food. Improper use may result in personal injury.
Please refer to the Cleaning & Maintenance section for regular maintenance of the oven.
Cleaning and user maintenance shall not be made by children.
Press the power button to turn oven off and allow to cool completely before cleaning, moving and flipping for storage.
Unplug from outlet when not in use. To unplug, grasp the plug by the body and pull from the outlet. Never unplug by grasping and pulling the flexible cord.
DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, causing a risk of electrical shock.
DO NOT use the oven as a source of heat or for drying.
This appliance has important markings on the plug blade. The entire supply cord is not suitable for replacement. If damaged, please contact SharkNinja for service.
DO NOT place hands near Foodi™ Smart thermometer or cord when in use to prevent burning or scalding. Foodi™ Smart thermometer will be hot. Use either oven mitts or tongs to remove Foodi™ Smart thermometer from food and unit.
The Foodi™ Smart thermometer DOES NOT replace an external food thermometer. Use external food thermometer to check that food is cooked to recommended temperatures.

Indicates to read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included with this symbol is ignored.
Take care to avoid contact with hot surface. Always use hand protection to avoid burns.
For indoor and household use only.

PARTS

Main Unit
Attached power cord not shown.
Air Fry Basket
Use in the top rail position for Air Fry and Dehydrate. Hand-wash recommended.
NOTE: Dehydrate and Reheat are not included with all models.
Sheet Pan
Always place on top of wire rack. Hand-wash recommended.
Wire Rack
Slide into middle rails for Toast and Bagel. If using other oven accessories, slide into bottom rails for Reheat, Broil, and Bake. Hand-wash recommended.
Removable Crumb Tray
Always place below the bottom heating element. Hand-wash only.
Broil Rack
(place in sheet pan while cooking with BROIL or AIR ROAST, can be used separately as a cooling rack)
FoodiTM Smart Thermometer
TIP: There is a hook on the left side of the bottom rails of the oven. This mechanism is designed to stabilize the wire rack when pulling out of oven partially.

ACCESSORY STORAGE PLACEMENT

BEFORE FIRST USE

Remove and discard any packaging material, promotional labels, and tape from the unit.
Remove all accessories from the package and read this manual carefully. Please pay particular attention to operational instructions, warnings, and important safeguards to avoid any injury or property damage.
Wash the air fry basket, sheet pan, wire rack, and removable crumb tray in warm, soapy water, then rinse and dry thoroughly with non-abrasive sponge. DO NOT place the sheet pan in the dishwasher.
NEVER submerge the main unit in water or place in dishwasher.

We recommend placing the broil rack, wire rack,sheet pan, and air fry basket inside the oven and running it on Air Fry at 450˚F for 20 minutes without adding food. Make sure the area is well ventilated. This removes any packaging residue and odor traces that may be present. This is completely safe and not detrimental to the performance of the oven.

NOTE: For longest use, we recommend hand-washing the accessories. The air fry basket and wire rack can be put in the dishwasher, but this may cause them to wear more quickly over time.

USING THE CONTROL PANEL

FUNCTIONS

AIR FRY: Make fast, extra-crispy foods—such as chicken wings, French fries, and chicken nuggets—with little to no added oil.
BROIL: Broils meat and ﬁsh and evenly browns the tops of casseroles.
AIR ROAST: Achieve a crispy outside and perfectly cooked inside for full-sized sheet pan meals, thicker proteins, and roasted veggies.
BAKE: Evenly bakes cookies, brownies, cakes, and more.
TOAST: Evenly toasts up to 9 slices of bread to your perfect level of darkness.
BAGEL: Perfectly toast up to 6 bagel halves when they’re placed cut-side up on the wire rack.
REHEAT: Heat leftovers without over cooking.
DEHYDRATE: Dehydrates meats, fruits, and vegetables for healthy snacks.

NOTE: The Dehydrate and Reheat functions are not included on all models.

CONTROL PANEL DISPLAY & OPERATING BUTTONS

Time display: Shows the cook time.
The time will count down when cooking is in progress. will appear on the time display when the unit is cool enough to ﬂip up for storage or cleaning.
Temperature display: Shows the cook temperature.
NOTE: Time and temperature will always default to the cook time and temperature that was set the last time the oven was in use. On ﬁrst use, the default time and temperature should be adjusted for your cook cycle. Refer to Inspiration Guide to learn more on best cook times and temperatures.
PREHEAT: Illuminates when the unit is preheating.
MODE button: Press to enable selection
SLICES and SHADE will illuminate when using the Toast or Bagel function.
Setting dial (START/STOP button): Push to start or pause cooking.
TIME/SLICES button: To select a cook time, press the TIME/SLICES button, then use the dial to adjust the time. Press TIME/SLICES button again to conﬁrm. When using the Toast or Bagel function, this button will adjust the number of slices instead of the time. If cooking for 1 hour or less, the clock will count down by minutes and seconds. If cooking for more than 1 hour, the clock will count down by hours and minutes.
TEMP/SHADE button: To adjust
temperature, press the TEMP/SHADE button and use the dial to adjust the temperature. Press TEMP/SHADE button again to conﬁrm. When using the Toast or Bagel function, this button will adjust the darkness (SHADE) level instead of the temperature.
NOTE: The cook time and temperature may be adjusted at any time during the cooking cycle.
NOTE : To switch from Fahrenheit to Celsius, press and hold the TEMP/SHADE button for 5 seconds while the unit is not in cook mode.
(Light) button: Press to turn the oven’s interior light on and off. Light will automatically turn on when 1 minute of cook time remains.
(Power) button: Press to turn the unit on and off.
FoodiTM Smart Thermometer plugs in here as shown in the image on page 7.

SMART COOK SYSTEM DISPLAY & OPERATING BUTTONS

Thermometer: Illuminates when thermometer mode is enabled by plugging in the thermometer then pressing the PRESET or MANUAL button. Flashes when setting thermometer settings and will stay illuminated once cooking has started.
PRESET button: Press to switch the display to the food type settings for the thermometer. Rotate the dial to scroll through food types, then press PRESET again to make a selection.
DONENESS display & button: Press DONENESS to switch the display to the internal doneness settings for the thermometer. The display will show the different doneness levels. Rotate the dial to scroll through the doneness levels, then press DONENESS again to make
a selection. DONENESS can only be selected if a food type has previously been selected with the PRESET button.
MANUAL button: Press to switch the
TARGET: Illuminates when using thermometer to show target temperature.
CURRENT: Illuminates when using thermometer to show current temperature of thermometer.

NOTE: Press TEMP button to view oven temperature. Press TIME button to view time elapsed once cooking has started.

USING YOUR FOODI® SMART DIGITAL PRO AIR FRY OVEN

USING THE FOODI SMART THERMOMETER

Before First Use
Make sure the thermometer jack is free of any residue and the cord is free of knots before plugging it into the jack.

NOTE: Only Air Fry, Air Roast, Bake, and Broil functions can be used with the thermometer.

Remove the thermometer from storage. Then unwind the cord from the cord wrap to remove the thermometer on the right side of the unit.
Select the desired cook function (e.g., Air Roast) and press TEMP/SHADE button to set the oven temperature.
Plug the thermometer into the jack. Push firmly on the plug until it cannot go into the jack any further and you hear the plug click into place.
The thermometer icon on the display will illuminate once the thermometer is plugged in and thermometer mode is enabled by pressing the PRESET or MANUAL button.
NOTE: There is no need to set a cook time, as the unit will automatically turn off the heating element and alert you when your food has finished cooking.
If using a food type/temperature preset, press the PRESET, then rotate the dial
to select your desired food type. Press PRESET again to confirm your selection. Press the DONENESS button, then rotate the dial to set the internal doneness of your food (Rare through Well). Press DONENESS again to confirm your selection. If manually setting the target temperature, press the MANUAL button and use the preset temperature chart as a guide when rotating the dial to select the temperature.
NOTE: Default Preset doneness is different for each food type.
Place the accessory required for your selected cook function in the unit and close the door. Press the setting dial to begin preheating.
While the unit is preheating, insert the thermometer horizontally into the center of the thickest part of the piece of protein. Refer to the chart on the next page for further thermometer placement instructions.
When the unit has preheated and the unit beeps, open the door, place food with inserted thermometer in the unit, and route the thermometer cord over the top of the door. Then close the door.
The display will show the current thermometer temperature and target thermometer temperature to track progress. Press TEMP button to view the oven temperature. Press TIME button to view time elapsed.
The unit will automatically stop when thermometer temperature has reached the target. Display will beep and show “END HOT”.
Transfer protein to a plate and allow to rest for 5 minutes before serving. The protein will continue to carry-over cook once it’s reached the target temperature. This can cause the protein to reach a higher temperature. Carry-over cook times can vary based on size of protein, cut of protein, and type of protein.
NOTE : Thermometer will be HOT. Wait for the it to cool before cleaning and storing. Use either oven mitts or tongs to take thermometer out of the protein.

HOW TO CORRECTLY INSERT THE THERMOMETER

NOTE: DO NOT use the thermometer with frozen protein or for cuts of meat 1 inch thick or thinner.

USING THE THERMOMETER IN DIFFERENT COOKING SCENARIOS:

Cooking 2 or More Proteins of the Same Size to Different Levels of Doneness:

Set the Preset feature to the highest desired level of doneness.
Insert the thermometer in the protein with the higher desired level of doneness.
When the lower desired level of doneness is reached, remove the protein without thermometer.
Continue cooking the remaining protein until the next desired level of doneness is reached.

Cooking 2 or More Proteins of Different Sizes:

Insert thermometer in the smaller protein and use the Preset feature to choose the level of doneness.
When that protein is done cooking, remove it from the oven.
Using oven mitts, transfer thermometer to the larger protein and press the DONENESS button and rotate dial to choose desired doneness.

Cooking 2 or More Different Types of Protein:

Insert thermometer in the protein with the lower desired level of doneness.
Use the Manual feature to choose the desired internal temperature.
When that protein is done cooking, remove it from the oven.
Using oven mitts, transfer thermometer to the other protein and use the Manual feature to choose the desired internal temperature.

USING YOUR FOODI® SMART DIGITAL PRO AIR FRY OVEN – CONT.

POWER CORD MANAGEMENT
Our cord-management system is designed so it will not interfere with the oven’s ﬂip-away functionality.

Option 1 Outlet on the left
Option 2 Outlet behind the oven

HOW TO REDUCE SMOKE
When cooking greasy, drippy foods with the Air Fry Basket, place the Sheet pan on the bottom rails to catch the drippings.

The unit may produce smoke when cooking on a hotter setting than what is recommended. Avoid exceeding 400°F when using oils to limit smoke.
When using cooking spray, DO NOT spray it on the interior side walls or heating elements of the unit. Cooking spray may reduce life of product.

USING THE COOKING FUNCTIONS
To turn on the unit, plug the power cord into the wall, ﬂip oven down into cooking position, and press the button.

NOTE: The unit preheats more quickly, so we recommend prepping all ingredients before turning on the oven.

Air Fry

To select the function, press MODE, then turn the dial until AIR FRY illuminates. The default time and temperature settings will display.
Press the TIME/SLICES button and use the dial to select your time up to
1 hour. Time will adjust in 1-minute increments under 1 hour. To set the time, press the TIME/SLICES button again. CLEANING, MAINTENANCE & STORAGE
Press the TEMP/SHADE button and use the dial to select a temperature between 250˚F and 450˚F. Temperature will adjust in 5-degree increments. To set the temperature, press the TEMP/SHADE button again.
Press the setting dial to begin preheating. 5 Place ingredients in the air fry basket. If ingredients are fatty, oily, or marinated, place the basket on the top rails and the sheet pan and wire rack on the bottom rails.

Use air fry basket for dry ingredients.

Use air fry basket with sheet pan underneath for fatty, oily, or marinated ingredients. When using the sheet pan underneath, you may need to ﬂip food over halfway through cooking for more even cooking.
When the unit beeps to signify it has preheated, immediately slide the basket into the upper rails of the oven. If also using the sheet pan, slide the sheet pan on wire rack into the bottom rails.
NOTE: The timer will start counting down as soon as the unit has preheated. If ingredients are not ready to go into the oven, simply turn the dial to add more time.
For more even browning and crispiness, ﬂip ingredients using non-metal tongs or spatula halfway through cooking cycle.
When cook time is complete, the unit will beep and “END HOT” will appear on the display.

Broil

To select the function, press the MODE button, then turn the dial until BROIL illuminates. The default time and temperature settings will display.
Press the TIME/SLICES button and use the dial to select your time up to 30 minutes. Time will adjust in 30-second increments. To set the time, press the TIME/SLICES button again.
Press the TEMP/SHADE button and use the dial to select either HI (450°F) or LO (400°F). To set the temperature, press the TEMP/SHADE button again.
NOTE: There is no preheat for the Broil function.
Place ingredients on the sheet pan. Place the sheet pan on the wire rack on bottom rails. Close oven door. Press the setting dial to begin cooking.
During cooking, you can open the oven door to check on or ﬂip ingredients.
When cook time is complete, the unit will beep and “END HOT” will appear on the display.

Air Roast

To select the function, press the MODE button, then turn the dial repeatedly until AIR ROAST illuminates. The default time and temperature settings will display.
Press the TIME/SLICES button and use the dial to select your time up to 2 hours. Time will adjust in 1-minute increments under 1 hour and 5-minute increments over 1 hour. To set the time, press
TIME/SLICES button again.
Press the TEMP/SHADE button and use the dial to select a temperature between 250°F and 450°F. Temperature will adjust in 5-degree increments. To set the temperature, press the TEMP/SHADE button again.
Press the setting dial to begin preheating. Place ingredients on the sheet pan.
NOTE: Food cooks faster when using the Air Roast function than when using the Bake function, so for traditional oven recipes, refer to the Inspiration Guide for guidance on cook times and temperatures.
When the unit beeps to signify it has preheated, immediately open the oven door and place the sheet pan on the wire rack on bottom rails. Close oven door.
NOTE: The timer will start counting down as soon as the unit has preheated. If ingredients are not ready to go into the oven, simply turn the dial to add more time.
During cooking, you can open the oven door to check on or ﬂip ingredients.
When cook time is complete, the unit will beep and “END HOT” will appear on the display.

Bake
NOTE: Use recommended times and temperatures with boxed foods. Time and temperature will vary when using different types of baking accessories from box instructions.

To select the function, press the MODE button, then turn the dial until BAKE illuminates. The default time and temperature settings will display.
Press the TIME/SLICES button and use the dial to select your time up to 2 hours. Time will adjust in 1-minute increments under 1 hour and 5-minute increments over 1 hour. To set the time, press the TIME/SLICES button again.
Press the TEMP/SHADE button and use the dial to select a temperature between 250°F and 450°F. Temperature will adjust in 5-degree increments. To set the temperature, press the TEMP/SHADE button again.
Press the setting dial to begin preheating.
Place ingredients on the Sheet Pan. When the unit beeps to signify it has preheated, immediately place the sheet pan on wire rack into the bottom rails. Close oven door.
NOTE: The timer will start counting down as soon as the unit has preheated. If ingredients are not ready to go into the oven, simply turn the dial to add more time.
NOTE: If using another baking accessory, slide the wire rack into the bottom rails with the accessory on top.
During cooking, you can open the oven door to check on or ﬂip ingredients.
When cook time is complete, the unit will beep and “END HOT” will appear on the display.

Toast

To select the function, press the MODE button, then turn the dial until TOAST illuminates. The default amount of slices and shade will be displayed.
Press the TIME/SLICES button and use the dial to select the number of bread slices. You may toast up to 9 slices at once. To set the number of slices, press the TIME/SLICES button again.
Press the TEMP/SHADE button and use the dial to select a shade level. To set the shade level, press the TEMP/SHADE button again.
NOTE: There is no temperature adjustment available for the Toast function, and the unit does not preheat in Toast mode. It is very important to select the exact number of slices to avoid over- or under-toasting. Results may vary when unit is already warm.
Place bread slices on the wire rack into middle rails. Close oven door and press the setting dial to begin cooking. You do not need to ﬂip the slices during cooking.
When cook time is complete, the unit will beep and “END HOT” will appear on the display.
NOTE: You can also manually adjust the time once cooking has started to better choose your preferred shade.

Bagel

To select the function, press the MODE button, then turn the dial until BAGEL illuminates. The default number of slices and shade level will display.
Press the TIME/SLICES button and use the dial to select the number of slices. You may toast up to 6 bagel halves at once. To set the number of slices, press the TIME/SLICES button again.
Press the TEMP/SHADE button and use the dial to select a shade level.
To set the shade level, press the TEMP/SHADE button again.
NOTE: There is no temperature adjustment available for the Bagel function, and the unit does not preheat in Bagel mode. It is very important to select the exact number of slices to avoid over- or under-toasting. Results may vary when unit is already warm.
Place bagel slices, cut-side up, on the wire rack into middle rails. Close oven door and press the setting dial to begin cooking. You do not need to ﬂip the slices during cooking.
When cook time is complete, the unit will beep and “END HOT” will appear on the display.
NOTE: You can also manually adjust the time once cooking has started to better achieve your preferred shade.

Reheat
NOTE: The REHEAT function is not included on all models.

To select the function, press the MODE button, then turn the dial until REHEAT illuminates.
Press the TIME/SLICES buttons to select a reheat time up to 2 hours. Time will adjust in 1-minute increments under 1 hour and 5-minute increments over 1 hour.
Press the TEMP/SHADE button to select a temperature between 100°F and 450°F. Temperature will adjust in 5-degree increments.
Place food on the Sheet Pan or in an oven-safe container and place the pan or container on the wire rack into the bottom rails. Close oven door and press the setting dial to begin cooking.
When cook time is complete, the unit will beep and “END HOT” will appear on the display.
NOTE: There is no preheat with Reheat.

Dehydrate
NOTE: The DEHYDRATE function is not included on all models.

To select the function, press the MODE button, then turn the dial until DEHYDRATE illuminates. The default time and temperature settings will display.
Press the TIME/SLICES button and use the dial to select a time up to
12 hours. Time will adjust in 15-minute increments. To set the time, press the TIME/SLICES button again.
NOTE: There is no preheat with Dehydrate.
Press the TEMP/SHADE button and use the dial to select a temperature between 85°F and 200°F. Temperature will adjust in 5-degree increments. To set the temperature, press the TEMP/SHADE button again.
Place ingredients in the air fry basket and place basket into top rails of oven. Close oven door and press the setting dial to begin cooking.
During cooking, you can open the oven door to check on or ﬂip ingredients halfway through cooking.
When cook time is complete, the unit will beep and “END HOT” will appear on the display.

CLEANING, MAINTENANCE & STORAGE

EVERYDAY CLEANING
The unit should be cleaned thoroughly after every use.

Unplug the unit from the outlet and allow it to cool down before cleaning.
Empty crumb tray by sliding it out of the oven when the oven is in the ﬂipped-down position. Clean accessories after each use. Accessories are hand-wash recommended. The air fry basket and wire rack can be put in the dishwasher, but may wear more quickly over time. DO NOT place sheet pan in dishwasher.
NOTE: Empty crumb tray frequently. Hand-wash when necessary.
To clean any food splatter on the interior walls of the unit, wipe them with a soft, damp sponge. DO NOT use abrasive cleaners, scrubbing brushes, or chemical cleaners, as they will damage the oven
To clean the exterior of the main unit and the control panel, wipe them clean with a damp cloth. A non-abrasive liquid cleanser or mild spray solution may be used. Apply the cleanser to the sponge, not the oven surface, before cleaning.
NOTE: DO NOT submerge unit in water or place in dishwasher.

DEEP CLEANING

Allow the unit to cool down, then unplug the unit from the outlet before cleaning.
Remove all accessories from the unit, including the crumb tray, and wash separately. Use a non-abrasive cleaning brush to wash the air fry basket more thoroughly. Soak accessories overnight in hot, soapy water. The air fry basket and wire rack can be put in the dishwasher, but may wear more quickly over time.
Use warm, soapy water and a soft cloth to wash the oven’s interior. DO NOT use abrasive cleaners, scrubbing brushes, or chemical cleaners, as they will damage the oven.
NOTE: NEVER put the main unit in the dishwasher or immerse it in water or any other liquid.
To prolong use of accessories, hand-wash with warm, soapy water.
Thoroughly dry all parts before placing them back in the oven.

FLIP-UP-AND-AWAY STORAGE

DO NOT ﬂip unit up when it is hot or in use. FLIP will appear on the display when unit is cooled and ready to ﬂip. Wait for unit to cool down before handling. Hold handles on each side of the unit. DO NOT unplug the unit after use until FLIP appears. The fan will continue to run after cooking has completed for about 15 minutes or until the unit’s temperature is 95°F. This is normal and not a cause for concern.
Lift and ﬂip unit upward using the handles on each side of the unit.
Leave the unit in the upright position when storing or for deep cleaning. Accessories can be stored inside while in the upright position. See Accessory Storage Placement section on page 5 for correct placement.

REPLACEMENT PARTS

To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service at 1-877-646-5288. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.

ACCESSORIES FOR PURCHASE

We offer a suite of accessories custom made for your Ninja® Foodi® Smart Digital Air Fry Oven Pro. Visit ninjaaccessories.com to expand your capabilities and take your cooking to the next level.

Egg Bite/Muffin Tray
2″ Casserole Dish
Multi-Purpose Pan
Mini Morsel Tray

TROUBLESHOOTING & FAQ

ERROR MESSAGES
“Er0,” “Er1,” “Er2,” “Er3,” “Er4,” “Er5,” “Er6,” or “Er7” Power off the unit and call Customer Service at 1-877-646-5288. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.

FAQ

Why won’t the oven turn on?

Oven needs to be in ﬂipped-down position in order to power it on.
Make sure the power cord is securely plugged into the outlet.
Insert the power cord into a different outlet.
Reset the circuit breaker if necessary.
Press the power button.

Can I use the sheet pan instead of the air fry basket with air fry function?

Yes, but ﬂipping ingredients during cooking is required, and levels of crispiness may vary.

Do I need to adjust the cook times and temperatures of traditional oven recipes?

For best results, keep an eye out on your food while cooking. Refer to cook charts in the Inspiration Guide for more guidance on cook times and temperatures.

Should I add my ingredients before or after preheating?

Adding ingredients before preheat completes may impact cooking performance.

Why is my food undercooked or overcooked?

Do not add food until recommended preheat time is complete. For best results, check progress throughout cooking, and remove food if desired level of brownness has been achieved. Remove food immediately after the cook time is complete to avoid overcooking. This unit cooks faster than a traditional oven. Always keep an eye on your food while cooking.

Can I restore the unit to its default settings?

The oven will remember the last setting used for each function, even if you unplug it. To restore the oven’s default settings for each function, press the TIME/SLICE and TEMP/SHADE buttons simultaneously for 5 seconds.

Why do the heating elements appear to be turning on and off?

This is normal. The oven is designed to control temperature precisely for every function by adjusting the heating elements’ power levels.

Why is steam coming out from the oven door?

This is normal. The door is vented to release steam created by foods with a high moisture content.

Why is water dripping onto the counter from under the door?

This is normal. The condensation created by foods with a high moisture content (such as frozen breads) may run down the inside of the door and drip onto the counter.

Why is there noise coming from from the control panel or back of unit?

W hen the oven is hot, a fan turns on to cool down the control panel.

Why does the unit sound like it is still running even though the power is off?

The cooling fan may continue to run even after the unit has been turned off. This is a normal function and should not be a source of concern. The cooling fan will stop after the temperature of the unit is below 95°F.

ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

Normal wear and tear of wearable parts (such as removable pots, racks, pans, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at ninjaaccessories.com.
Any unit that has been tampered with or used for commercial purposes
Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance (e.g., failure to keep the oven clear of food spills and other debris), or damage due to mishandling in transit.
Consequential and incidental damages.
Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
Products purchased, used, or operated outside North America.

How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourninja.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies
This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

SharkNinja Operating LLC US: Needham, MA 02494 1-877-646-5288 ninjakitchen.com
Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the speciﬁcations contained herein are subject to change without notice.
FOODI and NINJA are registered trademarks of SharkNinja Operating LLC.
The product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information. © 2022 SharkNinja Operating LLC
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