SIDEKICK Alter Ego Bikes TRAIL X User Manual

June 3, 2024
SIDEKICK

SIDEKICK Logo Alter Ego Bikes TRAIL X
User Manual

SIDEKICK Alter Ego Bikes TRAIL X -

INTRODUCTION

Welcome!
Thank you for purchasing on Electric Bike from Alter Ego. We take pride in bringing you o quality product that will offer you years of enjoyment.
Alter Ego Electric Bikes are lithium ion battery powered, and feature zero emissions and overall advanced performance. Alter Ego Electric Bikes offer o safe and fun experience for the rider, while also protecting the environment.
Using this manual
This manual contains details of the product, it’s equipment, and information on it’s operation and maintenance. Read it carefully and familiarize yourself with the Electric Bike, before using it, in order to ensure safe use and prevent accidents or injury. Be sure to retain this manual as reference for product knowledge and safe riding.
The manual includes cautions concerning the safe operation, and consequences if safe operation is not performed, in respect to operation and maintenance of this product. All information in the manual should be carefully studied, and if you have any questions, you should contact Alter Ego Electric Bikes, toll free, at 1-888-561-5330. The notes, warnings, and cautions included within the dotted red boxes, as shown to the left, should be given special care when reviewing, as they are directly related to hazardous or dangerous situations, if not avoided.

While this manual acts as a guide for proper use, it is impossible to anticipate every situation or condition which can occur while riding. This manual makes no representation about the safe use of the Electric Bikes under all possible conditions. There are risks associated with the use of a bicycle which cannot be predicted or avoided, and which are the sole responsibility of the rider. Please save this manual, along with any other documents that were included with your Electric Bike, for future reference, however, all  intent in this manual is subject to change or withdrawal without notice. Alter Ego makes every effort to ensure the accuracy of this document and assumes no responsibility or liability for any errors or inaccuracies that may appear herein.

PARTS DESCRIPTION

SIDEKICK Alter Ego Bikes TRAIL X - Fig

ASSEMBLY INSTRUCTION

SIDEKICK Alter Ego Bikes TRAIL X - Fig1SIDEKICK
Alter Ego Bikes TRAIL X - Fig2

NOTE: Hardware provided in your box will vary, depending upon which accessories were purchased. Unnecessary hardware will NOT be included.
Handlebar & Stem 

SIDEKICK Alter Ego Bikes TRAIL X - Fig3

Open the height adjustment clamp on the top
of the stem (stem is folded down in transport).
Slide the handlebar tube into the folded stem, being sure to index the notch in the tube. tighten the clamp.| Raise the handlebar to the upright position and secure in place by raising up the locking lever.
NOTE Locking Lever must first be in
down position when straightening up
the stem, and then raised up to tighten.| Secure the locking lever by rotating the  ocking ing until  to locks around hem outside edge of the coking lever.

Attaching Front Rack & Headlight 

SIDEKICK Alter Ego Bikes TRAIL X - Fig4

Mount the Front Rock by inserting three C-Bolts, fitted with Loge Washers, through the Front Rack bracket holes, and screwing into the bolt holes on the front of the bike.| Attach the Headlight  to the  Front Rack by inserting an E-Bolt through the Headlight bracket and the Front Rack mounting hole,  and affixing a Large  Washer and Acorn Nut to the end of the bolt. Tighten with tools provided.

Pedal Assembly

SIDEKICK Alter Ego Bikes TRAIL X - Fig5

Unwrap the pedals, and take nate at the indication of left (L) and right (R) on the threaded end. Left side pedal screws in counterclockwise. Right
NOTE It is recommended that you brush the pedal screw threads with an Anti-Seize lubricator. pedal screws in clockwise


To attach the Front Fender. you will first need to attach the fender support to the fender itself. Align the Front Fender Support between fender. Slide two D-Bolts through a Bracket, and then through holes in fender.| Slide Bolt Plote behind fender, aligning with fender holes, and hold in place as you screw bolts into plate. Tighten with appropriate hex key, provided.
SIDEKICK Alter Ego Bikes TRAIL X - Fig7
Attach the fender bracket to the back side of the top arch of the front fork. Use a C-Bolt and Large Washer. The Headlight can be mounted in this position, along with the fender. If a Front Rack is being installed, the Healight will be mounted to the front of that rack.| Use A-Bolts and Smoll Washers to affix the fender support arms to the sides of the front fork, as shown.

Attaching the Rear Fender

SIDEKICK Alter Ego Bikes TRAIL X - Fig8

Attach Rear Fender Supports to the Rear Fender, in the same way as shown for the Front Fender (page 7). NOTE The front end of the Rear Fender has the Fender Support holes closer to the end of the fender. The Fender Support that goes in this position is the shorter of the two.| Affix the Rear Fender Support (back end) to the bolt holes on the bike frame as shown, using A-Bolts and Small Washers. If NO Luggage Rack will be mounted, Use A-Bolts and Small Washers to affix the Rear Fender Support (front end) to the remaining bolt holes on the bike frame. If a Luggage Rack is being installed, leave the Rear Fender Support (front end) unattached for now.

Attaching the Luggage Rack

SIDEKICK Alter Ego Bikes TRAIL X - Fig9

Using two A-Bolts, and two Small Washers, attach the two front arms of the Luggage Rack, to the two bolt holes in the bike frame, located at the base of the seat post. See image above for reference.| Affix Luggage Rack to the bike frame by sliding a Small washer onto a B-Bolt and using it to screw the Luggage Rack and Rear Fender Support (front end) knot the bolt hole on the bike rame. Repeat on other side. Take note of the placement of the Luggage Rack support on the left side of he bike (as shown).

Seat Post Battery

SIDEKICK Alter Ego Bikes TRAIL X - Fig10

The Battery is contained within the seat post of your Sidekick Trail. To connect the battery to the bike, screw the end of the coiled cord, protruding from the bottom of the seat post, onto the connection on the underside of the bicycle frame.

SET POST BATTERY LOCY

Seat post Lock

SIDEKICK Alter Ego Bikes TRAIL X - Fig11

The Lever on the top of the Seat Post tu be is used to adjust the seating position. This lever also has a lock incorporated into it, to protect your battery from theft. To adjust the seat height, simply open the lever, slide seat post up or down, and close lever.| To lock the lever in place, simply press down the pin on the top of the lever ( as shown).| To unlock, insert the key provided, indexing the tab on the key end with the notch in the key hole. Turn counter-clockwise a quarter turn, and back to starting position. Remove key. You will know the lever is unlocked when you see the pin has popped back up.| There is a wrench tool included on your key ring. This is used to adjust the tension on the lever, in case the lever is too loose or too tight. to adjust, first open the lever. Insert the wrench end in the back side of the lever, beside the hinge, and turn to tighten or loosen.

**BOTTLE BATTERY ASSEMBLY

**

Electrical Connectors

SIDEKICK Alter Ego Bikes TRAIL X - Fig12

Remove the cover plate from the underside of the controller box on the bike frame, by unscrewing the four bolts holding it on.| Unplug the connector on the bock of the cover plate.| Plug the connector on the back of the cover plate into one of the female connector ends on the Converter.
SIDEKICK Alter Ego Bikes TRAIL X - Fig13

Plug the Power Coble into the other female connector end on the Converter.| Plug the male connector end on the Converter into the female connector
end inside the controller box. NOTE: This is the same connector
that was previously plugged in to the connector on the back of the cover plate.

Mounting Plate

SIDEKICK Alter Ego Bikes TRAIL X - Fig14

Tuck the Converter, connectors, and wires, up into the controller box.| Screw the cover plate back in to place, while
allowing the Power Cord, as well as all other cords, to feed through the notch in the cover plate.| Next, attach the Mounting Plate to the bike frame.
The Mounting Plate attaches to the two bolt holes on
the top of the bike frame, in front at the fold. Start by placing a Mounting Clip on each bolt hole, with the flat side up.
SIDEKICK Alter Ego Bikes TRAIL X - Fig15

Place a Small Washer on each B-Bolt. Thread the B-Bolts through the slots n the Mounting Plate, and place an XL Washer an the ends of the B-Bolts, on the backside of the Mounting Plate.| Thread the B-Bolts , with he Washers and Mounting Plate in place, through the Mounting Clips previously placed on the bolt holes, Use the alien wrench provided to screw the bolts in tight.

Battery Installation

SIDEKICK Alter Ego Bikes TRAIL X - Fig16

Once the Mounting Plate is installed, connect the cord on the end of the Mounting Plate, to the cord protruding out of the controller box on the underside of the bike. Use Plastic Ties provided, to cleanly attach the cord along the bundle of other cords on the bike.| Ensure that the pins on the inside of the Mounting Plate line up with the notches on  the bottom of the Battery,| Ensure that the pins on the inside of the Mounting Plate line up
with the notches on the
bottom of the Battery,
SIDEKICK Alter Ego Bikes TRAIL X - Fig17

swing the battery in until it lines up straight with the
bike frame.| Use the key provided to lock the battery in place.
NOTE  DO NOT RIDE THE BIKE WITHOUT THE BATTERY LOCKED IN PLACE!

HANDLEBAR COMPONENTS

SIDEKICK Alter Ego Bikes TRAIL X - Fig18

For more detailed information regarding the use of the Intelligent LCD Display, Please refer to the manual entitled “LCD Display Manual”.
RIDING YOUR ALTER EGO BIKE
Important tips while riding

  1. In order to reduce battery power consumption, increase control, and extend the lifespan of the motor, use the pedals during startups and uphill climbs.
  2. Do not press the throttle too fast. Accelerate slowly, reducing battery power consumption, and risk of damage to the electrical system.
  3. To increase security and reduce battery power consumption, it is advised to avoid sudden stops and startups by using the pedals.
  4. While driving, avoid using the throttle as you brake, as this may damage the motor.
  5. The maximum load is 136 kg (300 lb).

Important tips when parking

  1. When pushing the vehicle manually, turn off the power, to avoid accidental acceleration, and accidents.
  2. It is recommended to park indoors.
  3. In a public place, the bike must be parked in accordance with local traffic rules.
  4. Do not forget to switch off the power.

BATTERY CHARGING

Battery Charging

  1. The battery can be recharged an or off the bike.
  2. Remove the battery by unscrewing the coiled cable (on the base of the seat post) from the bike frame. Then loosen the seat clamp and slide the seat post out of the frame.
  3. The charger will automatically stop once the battery pack is full.
  4. Always charge in dry conditions, and indoors, away from direct sunlight.
  5. Check charger cables, charger, and battery, for damage, before beginning each charge.
  6. Do not stare the battery for long periods of time without expelling and recharging. Lack of use could shorten the life of the battery.

When the battery is removed

  1. When the battery is removed, do not touch the metal contacts, especially with wet hands or metallic objects.
  2. Place the charger in a flat, secure place, and connect the outlet plug to the socket in the battery box.
  3. Connect the input plug (110V/220V wall terminal) to the power outlet, and the charging will start.
  4. After the charging has finished, first, unplug the input plug (110V/220V wall terminal), and then the output plug (socket in the battery box).

CHARGING TIPS

Charging tips

  1. Keep the charger in a safe place, away from children.
  2. Do not charge the battery with any other charger than that which was provided with the bike.
  3. The charger works with 110V/220V.
  4. Do not tamper with, or open, the charger unit.
  5. Avoid charger contact with liquids and/or metal objects.
  6. Always be sure the charger is safely stored/placed to avoid possible damage from a fal/impact.
  7. When in use, the charger should not be covered, to prevent overheating, damage, or fire.
  8. The charger is for indoor use only. Please keep it in a dry and well ventilated area.
  9. If you notice a strange smell coming from the charger, or it is hot to the touch, stop charging IMMEDIATELY and contact Alter Ego Electric Bikes.

ADDITIONAL CHARGING INFO

When the battery is charging on the bike

1. The battery can be charged on or off the bike.
2. Plug the output lead of the charger into the socket of the battery case.
3. Plug the AC power input plug into the l l 0V/220V household power socket to start charging.
4. After charging, unplug from the wall outlet first, and then from the bike charger socket.

NOTE: Always charge your battery at temperatures between 50 and 80 degrees Fahrenheit (l O and 27 degrees Celsius), and ensure battery is not damaged before charging.
Duration of charging

1. When the battery is charged for the first time, it should be allowed to charge for 8- l O hours.
2. When the charger is plugged in, the indication light on the charger will be red, showing that the power is connected.
3. When the indications light on the charger turns green,
it means that the battery is fully charged. At this point it will switch to trickle charge
mode in order to ensure that over-charging will not occur. It takes 2-8 hours for normal charging.
4. Place the charger in a flat, secure place, and connect the outlet plug to the socket in the battery box.
5. Charging should not be more than 24 hours, in order to preserve the lifespan of the battery.

Problem Possible causes Most common solution

1 It doesn’t work

| 1. Insufficient battery power
2. Faulty connections
3. Battery coiled cord not plugged in under frame| 1. Charge the battery
2. Clean the connections
3. Plug in battery coiled cord
2 Irregular acceleration and/or reduced top speed| 1. Insufficient battery power
2. Magnetic Speed Disc is out of range
3. Damaged throttle| 1. Charge the battery
2. Move disc closer to Sensor
3. Contact an Authorized Service Center
3 When powered on, the motor doesn’t respond| 1. Loose wiring
2. Loose throttle magneto
3. Loose or damaged motor wiring plugs| 1. Repair and/or reconnect
2. Contact an Authorized Service Center
3. Contact an Authorized Service Center
4 Reduced range| 1. Low tire pressure
2. Low or faulty battery charge
3. Driving on too many hills, braking, departures, and/or excessive load haul
4. Battery discharged for long period of time without regular charges, aged or damaged| 1. Adjust tire pressure
2. Check the connections and/or fully charge the battery
3. Help conserve power by pedaling
4. Replace the battery
5 The battery won’t charge| 1. Charger not well connected
2.  Battery cases fuse blown
3. Battery wiring disconnected, or with bad contact| 1.Adjust the connections
2. Replace the Charger
3. Replace the Charger

The load haul is related with road, road surface, times of start-up, times of braking, wind direction, atmospheric temperature, air pressure in the tire, and correct way of charging. Please note this while driving.

Product name: Sidekick| LCD Display: Kunteng LCD7U| Suitable Rider Height: 52″-6’5″
---|---|---
Model name: Trail X| Front Fork: Aluminum alloy rigid| Shipping Box: 64″
Frame: Aluminum alloy folding| Crankset: Prowheel 52T| 11″ 27″
Motor: MXUS 36V 500W| Derailleur: Shimano Tourney 7 speed| Folded Size: 32.6″ x 18. l” x 27.5″
Max. torque: 60 Nm.| Pedals: Wellgo folding| Unfolded Size: 63″ 23.6″ x 44″
Battery: 36V 14A lithium ion| Wheel: Aluminum Alloy Spoked|
Ride Modes: PAS, Throttle, Manual| Brakes: NUTT 160mm hydraulic disc|
Throttle: Thumb Throttle| Brake Levers: Aluminum Alloy ebike|
Sensor: KT-Vl 2 dbl hall speed sensor| Tires: 20″ x 2.4″ CST custom BMX|
Range: Up to l 00km (PAS)| Headlight: Star Union LED|
Max Speed: 32 Km/h| Rear Light: AA battery red light|
Charger: D-Power 42V 3 Amp| Seat Clamp: Single clamp with lock|
Charge Time: 4-5 hours| Weight: 20 Kg (44 lbs)|
Controller: KT Sine Wave FOC 36V 15A| Weight Capacity: 110 Kg (242 lbs)|

*Range quoted is based on estimated use ot Level l PAS. Range will vary depending on terrain, weight of rider & cargo, weather conditions, etc. Upper range limits are based on dual battery operation. Actual product may vary slightly from the pictures on our website.

SAFE USAGE

When operating any bicycle, you expose yourself to some degree of risk; an electric bicycle is no exception. In order to ensure the best, and safest, riding experience, it is wise to learn all you can about product safety precautions, and determine to operate the bicycle in a safe manner.
The Alter Ego Sidekick Trail is a stylish way to meet your short-distance travel needs. Check your local laws and regulations in regards to the lawful operation of an electric bicycle, and be sure to obey them.
Safety warnings:

  • Warning! Brakes will heat up while riding. Do not touch the brakes after use.
  • Do not ride in crowded areas.
  • Always pay attention to your own, and others’, safety when riding.
  • Use the electric bicycle for it’s intended purpose only.
  • Do not attempt to modify the Electric bicycle.
  • Do not allow hands, feet, hair, or any other such body parts to touch rotating parts, such as wheels, brakes, motor, while riding.
  • Please proceed with caution when riding on wet pavement and/or uneven road.
  • Please refer to the user manual for information regarding the electric system specifications and services.
  • It is not recommended to ride in dark places at night.

Safety warnings (continued … )

  • It is not recommended to ride on snow and/or ice.
  • It is recommended to ride on flat. hard, dry, and clean cement or asphalt roads.
  • Please avoid riding on water, sand, gravel, broken pavement, and rainy weather (which affects the brakes and visibility).
  • Always wear helmet, gloves, kneepads, elbow pads, and any other safety equipment, to ensure maximum safety while riding.
  • Always look the bike over, to check for maintenance issues or loose and/or broken parts, before riding.
  • It is not recommended to climb or descend a grade of more than 15 degrees.
  • User should stay aware of the performance of the brakes. Always begin braking earlier when riding downhill, ar on slippery surfaces.
  • User should avoid rapid acceleration or deceleration, so avoid excessively thrusting the body backward or forward.
  • When battery power is running low, please operate the bike in low speed, and charge the bike as soon as possible.
  • If you find yourself at risk of falling off the bike, focus on protecting yourself before the bike! Adhere to the “human safety priority” principle.
  • Do not put your hands in your pockets while riding.
  • Take initiative to understand, and comply with, local traffic laws and regulations in regards to electric bicycles in your area.
  • Pay attention to the surrounding people and objects to avoid collision.

Safety warnings (continued … )

  • Always operate at a safe speed for yourself. and for those around you.
  • Respect the right of way of pedestrians. Do not frighten them, or risk running into them. Slow down and alert any pedestrians of your presence using your bell.
  • Keep a safe distance from other bicycle riders. Do not ride side by side unless there is sufficient room to allow for pedestrians, and/or other traffic, to get around you.
  • Do not ride in poor lighting conditions. If you must, slow down and exercise additional caution.
  • Please avoid riding backwards as it is very dangerous. If you absolutely must move backwards to move out of the way of another vehicle or rider, limit yourself to walking the bike backwards only a couple of steps.

Active safety protection measures

  • Before using, make sure that all locking parts are locked in place. (Follow the instructions to install, to avoid causing injury.)
  • Check that all screws and nuts are tight before use, to avoid injury.
  • Make sure tires are in good shape, are not worn down, and are inflated appropriately.
  • Check that the axle protective cover, and all other protective equipment, are in correct position before use.

USEFUL TIPS AND WARNINGS

Useful tips

  1. This user manual should be used only to reference use and functions, but should not be used as a reference for inspection. The images shown may differ from the actual model purchased.
  2. We reserve the right to change the model without prior notice.
  3. The bicycle has a top speed limiter. For safety purposes, the removal of the top speed limiter is strictly prohibited.
  4. Ensure pre-ride checks are performed before each and every ride.
  5. Only allow others to ride who have been adequately trained on the use and operation of this product.

General warning
Like any sport, bicycling involves risk of injury and damage. By choosing to ride a bicycle, you assume the responsibility for that risk, so you need to know, and to practice, the rules of safe and responsible riding, and of proper use and maintenance. Proper use and maintenance of you bicycle reduces risk of injury. Your bicycle is designed for use by persons l6 years old and above. Riders must have the physical coordination, reaction time, and mental capacity, to ride and mag age traffic, road conditions, sudden situations, and also respect the laws governing bicycle use where they ride, regardless of age. If you have an impairment or disability, such as a visual impairment, hearing impairment, physical impairment, cognitive/language impairment, or a seizure disorder, consult your physician before riding any bicycle.

FOR PARENTS & GUARDIANS

Your electric bicycle is for use by persons 16 years old and older only. Do not let a child younger than 16 years old ride the bicycle.
Note on helmets
Make sure that your child always wears an approved bicycle helmet when riding; but also make sure that your child understands that a bicycle helmet is for bicycling only, and must be removed when not riding. A helmet must not be worn while playing, in play areas, on playground equipment, while climbing trees, or at any time while not riding a bicycle. Failure to follow this warning could result in serious injury or death.
Additional notes for parents
As a parent or guardian, you are responsible for the activities and safety of your child, and that includes making sure that the bicycle is properly fitted to the child; that it is in good repair and safe operating conditions; that you and your child have learned and understand the safe operation of the bicycle; and that you and your child have learned, understand, and obey, not only the applicable local motor vehicle, bicycle, and traffic laws, but also the common sense rules of safe and responsible bicycling. As a parent, you should read this manual, as well as review it’s warnings and the bicycle’s functions and operating procedures with your child, before letting your child ride the bicycle.

WARRANTY INFORMATION

For warranty information, and to register your product, please visit www.alteregobikes.com.
WARNING: IT IS STRONGLY ADVISED THAT YOUR BIKE BE ASSEMBLED AND TUNED BYA PROFESSIONAL BIKE MECHANIC, TO ENSURE OPTIMAL SAFETY AND PERFORMANCE.

#RIDEITLO VEIT

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