Panasonic NRC387BI Refrigerator User Manual

: June 3, 2024
: Panasonic

Panasonic NRC387BI Refrigerator

Please read the Manual carefully before use. The Manual shall be kept in good custody for later reference

Safety warnings

Warning

Warning : risk of fire /flammable materials

This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops, offices and other working environments; farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments; catering and similar nonretail applications.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.)
Children should be supervised to ensure that they do not play with the appliance.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
DO not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
The appliance has to be unplugged after use and before carrying out user maintenance on the appliance.
Warning : Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
Warning : Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
Warning : Do not damage the refrigerant circuit.
Warning : Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
Warning : Please abandon the refrigerator according to local regulators for ii use flammable blowing gas and refrigerant.
Warning : When positioning the appliance, ensure the supply cord is nottrapped or damaged.
Warning : Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
DO not use extension cords or ungrounded ( two prong ) adapters.
Danger : Risk of child entrapment. Before you throw away your old refrigerator or freezer:
– Take off the doors.
-Leave the shelves in place so that children may not easily climb inside.
The refrigerator must be disconnected from the source of electrical supply before attempting the installation of accessory.

Refrigerant and cyclopentane foaming material used for the appliance are flammable. Therefore, when the appliance is scrapped, it shall be kept away from any fire source and be recovered by a special recovering company with corresponding qualification other than be disposed by combustion, so as to prevent damage to the environment or any other harm.
For EN standard: This appliance can be used by children aged from 8 years and above and persons with reduce physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
The necessity that, for doors or lids fitted with locks and keys, the keys be kept out of the reach of children and not in the vicinity of the refrigerating appliance, in order to prevent children from being locked inside .
To avoid contamination of food please respect the following instructions:
Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
– Clean regularly surfaces that can come in contact with food and accessible drainage systems.
– Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days. （note 1）
– Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
– Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice-cream and making ice cubes. （note 2）
– One-, two- and three-star compartments are not suitable for the freezing of fresh food. （note 3）
– For appliances without a 4-star compartment: this refrigerating appliance is not suitable for freezing foodstuffs. (note 4）
– If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.
Note 1,2,3,4：Please confirm whether it is applicable according to your product compartment type.
For a freestanding appliance: this refrigerating appliance is not intended to be used as a built-in appliance
Any replacement or maintenance of the LED lamps is intended to be made by the manufacturer, its service agent or similar qualified person.
This product contains a light source of energy efficiency class (F ).

WARNING : To avoid a hazard due to instability of the appliance, it must be fixed in accordance with the instructions.
WARNING : Connect to potable water supply only. (Suitable for ice making machine)
TO Prevent A Child From Being Entrapped, Keep Out Of Reach Of Children And Not In The Vicinity Of Freezer (Or Refrigerator). Suitable for products with locks

Meaning of safety warning symbols

Prohibition symbol

| This is a prohibition symbol.
Any incompliance with instructions marked with this symbol may result in damage to the product or endanger the personal safety of the user.
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Warning symbol

| This is a warning symbol.
It is required to operate in strict observance of instructions marked with this symbol; or otherwise damage to the product or personal injury may be caused.

Note symbol

| This is a cautioning symbol.
Instructions marked with this symbol require special caution Insufficient caution may result in slight or moderate injury, or damage to the product.

This manual contains lots of important safety information which shall be observed by the users.

Do not pull the power cord when pulling the power plug of the refrigerator. Please firmly grasp the plug and pull out it from the socket directly.
To ensure safe use, do not damage the power cord or use the power cord when it is damaged or worn.
Please use a dedicated power socket and the power socket shall not be shared with other electrical appliances. The power plug should be firmly contacted with the socket or else fires might be caused.
Please ensure that the grounding electrode of the power socket is equipped with a reliable grounding line.
Please turn off the valve of the leaking gas and then open the doors and windows in case of leakage of gas and other flammable gases. Do not unplug the refrigerator and other electrical appliances considering that spark may cause a fire.
Do not use electrical appliances on the top of the appliance, unless they are of the type recommended by the manufacturer.

Warnings for using

Do not arbitrarily disassemble or reconstruct the refrigerator, nor damage the refrigerant circuit; maintenance of the appliance must be conducted by a specialist
Damaged power cord must be replaced by the manufacturer, its maintenance department or related professionals in order to avoid danger.
The gaps between refrigerator doors and between doors and refrigerator body are small, be noted not to put your hand in these areas to prevent from squeezing the finger. Please be gentle when close the refrigerator door to avoid falling articles.
Do not pick foods or containers with wet hands in the freezing chamber when the refrigerator is running, especially metal containers in order to avoid frostbite.
Do not allow any child to get into or climb the refrigerator; otherwise suffocation or falling injury of the child may be caused.
Do not place heavy objects on the top of the refrigerator considering that objectives may fall when close or open the door, and accidental injuries might be caused.
Please pull out the plug in case of power failure or cleaning. Do not connect the freezer to power supply within five minutes to prevent damages to the compressor due to successive starts.

Warnings for placement

Do not put flammable, explosive, volatile and highly corrosive items in the refrigerator to prevent damages to the product or fire accidents.
Do not place flammable items near the refrigerator to avoid fires.
The refrigerator is intended for household use, such as storage of foods; it shall not be used for other purposes, such as storage of blood, drugs or biological products, etc.
Do not store beer, beverage or other fluid contained in bottles or enclosed containers in the freezing chamber of the refrigerator; or otherwise the bottles or enclosed containers may crack due to freezing to cause damages.

Warnings for energy

Warning for energy

Refrigerating appliances might not operate consistently (possibility of defrosting of contents or temperature becoming too warm in the frozen food compartment) when sited for an extended period of time below the cold end of the range of temperatures for which the refrigerating appliance is designed.
The fact that effervescent drinks should not be stored in food freezer compartments or cabinets or in low-temperature compartments or cabinets, and that some products such as water ices should not be consumed too cold;
The need to not exceed the storage time(s) recommended by the food manufacturers for any kind of food and particularly for commercially quick-frozen food in food-freezer and frozen-food storage compartments or cabinets;
The precautions necessary to prevent an undue rise in the temperature of the frozen food while defrosting the refrigerating appliance, such as wrapping the frozen food in several layers of newspaper.
The fact that a rise in temperature of the frozen food during manual defrosting, maintenance or cleaning could shorten the storage life.

Warnings for disposal

Refrigerant and cyclopentane foaming material used for the refrigerator are flammable. Therefore, when the refrigerator is scrapped, it shall be kept away from any fire source and be recovered by a special recovering company with corresponding qualification other than be disposed by combustion, so as to prevent damage to the environment or any other harm.

When the refrigerator is scrapped, disassemble the doors, and remove gasket of door and shelves; put the doors and shelves in a proper place, so as to prevent trapping of any child.

Correct Disposal of this product :
This marking indicates that this product should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Proper use of refrigerators

Placement

Before use, remove all packing materials, including bottom cushions, foam pads and tapes inside of the refrigerator; tear off the protective film on the doors and the refrigerator body.
Keep away from heat and avoid direct sunlight. Do not place the freezer in moist or watery places to prevent rust or reduction of insulating effect.
Do not spray or wash the refrigerator; do not put the refrigerator in moist places easy to be splashed with water so as not to affect the electrical insulation properties of the refrigerator.
The refrigerator is placed in a well-ventilated indoor place; the ground shall be flat, and sturdy.
Outer cabinet dimensions, please refer to shown as the left picture

Precautions before installation:
Information in the Instruction Manual is only for reference. The physical product may differ. Before installation and adjusting of accessories, it shall be ensured that the refrigerator is disconnected from power.

Installation in cabinet

Cabinet size requirement.
Push the refrigerator into the cabinet and adjust it to make sure the edge fold of top baffle completely touch the top edge of the cabinet, and the limit hook of supporting leg completely touch the bottom edge of the cabinet.
Fix the supporting leg with screws, then install the screw caps.
Fix the top baffle to the top of the cabinet inner with screws, then install the screw caps.
Open the lower door of cabinet the maximum angle, and open the lower door of the refrigerator to the corresponding position. Sliding the block to make sure inner edge align with the lower door edge of refrigerator, then fix the block to the door of cabinet with screw and install screw caps. Fix the upper refrigerator door to the cabinet door in the same way.
Take out the sealing strip from accessory bag, and press it in the gap between the cabinet and the refrigerator. Installation is completed.
Remove the decorative cover on the left side of the beam in the refrigerator and take out the middle beam fixing block, screws and plastic inserts in the attachment. Then insert the plastic inserts into two upper holes of the middle beam (or the lower holes), and then fix the middle beam fixing block to two lower holes (or the upper holes) of the middle beam with screws, When the screw is half tightened, move the fixing block to the cabinet and tighten the screws. Finally, tighten the fixing block on the cabinet with the small screws. The installation is completed. (This item is optional for the middle beam fixing block)

（The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor）

Door Right-Left Change

List of tools to be provided by the user

Power off the refrigerator, and remove all objects from the door trays.
Remove the upper hinge and hole caps of refrigerator door.
Remove the refrigerator door, the bottom hinge and the hole cover.
Exchange the R:bottom hinge and R:upper hinge ,then install them according to below steps, and install the top hole caps.
Remove the two fixed blocks of refrigerator door them for 180°， refrigerator door Remove the two fixed blocks and rotate and install them on other side of .
Remove the the upper hinge of freezer door.
Remove the freezer door, the bottom hinge and the hole caps.
Exchange the F:bottom hinge and F:upper hinge ,then install them according to below steps, and install the top hole cover and lower hole caps.
Remove the two fixed blocks of freezer door and rotate them for 180°
and install them on other side of freezer door.
The picture after completion is shown as below

（The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor）

Changing the Light

Any replacement or maintenance of the LED lamps is intended to be made by the manufacturer, its service agent or similar qualified person.

Starting

Before initial start, keep the refrigerator still for half an hour before connecting it to power supply.
Before putting any fresh or frozen foods, the refrigerator shall have run for 2-3 hours, or for above 4 hours in summer when the ambient temperature is high.
Spare enough space for convenient opening of the doors and drawers or statement by the distributor.

Energy saving tips

The appliance should be located in the coolest area of the room, away from heat producing appliances or heating ducts, and out of the direct sunlight.
Let hot foods cool to room temperature before placing in the appliance. Overloading the appliance forces the compressor to run longer. Foods that freeze too slowly may lose quality, or spoil.
Be sure to wrap foods properly, and wipe containers dry before placing them in the appliance. This cuts down on frost build-up inside the appliance.
Appliance storage bin should not be lined with aluminum foil, wax paper, or paper toweling. Liners interfere with cold air circulation, making the appliance less efficient.
Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time, and close the door as soon as possible.

Structure and functions

Key components

The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor)

Refrigerating chamber

The Refrigerating Chamber is suitable for storage of a variety of fruits, vegetables, beverages and other food consumed in the short term. suggested storage time 3days to 5days.
Cooking foods shall not be put in the refrigerating chamber until cooled to room temperature.
Foods are recommended to be sealed up before putting into the refrigerator.
The glass shelves can be adjusted up or down for a reasonable amount of storage space and easy use.
Freezing chamber
The low temperature freezing chamber may keep food fresh for a long time and it is mainly used to store frozen foods and making ice.
The freezing chamber is suitable for storage of meat, fish, rice balls and other foods not to be consumed in short term.
Chunks of meat are preferably to be divided into small pieces for quick freezing and easy access. Please be noted food shall be consumed within the shelf time.
Drawers, food boxes, shelves, etc. placed according to the position in the picture above are the most energy efficient.
Note : Storage of too much food during operation after the initial connection to power may adversely affect the freezing effect of the refrigerator. Foods stored shall not block the air outlet; or otherwise the freezing effect will also be adversely affected.

Functions

The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor)

Key
A. Set key (Temperature setting button of refrigerator compartment)
Display screen
① setting 1, 8°C
② setting 2: 6°C
③ setting 3: 4°C
④ setting 4, 2°C
Display
Once initially powered on, the display screen is on full display for 3s. and then the refrigerator runs according to setting 3.
Normal operation display
In case of a failure, the corresponding LED blinks.
In case of no failures, it shows the actual temperature setting of refrigerator.Fault Code| Fault Description
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indicator setting 1| Refrigerator temperature sensor circuit
indicator setting 2| Refrigerator defrost sensor
indicator setting 3| Freezer defrost sensor
indicator setting 4| Ambient temperature sensor
temperature setting
Each time the temperature setting button A is pressed once. the temperature setting changes one time.
After the temperature setting has been completed, the refrigerator will run according to the set value after 30s.
The shift regulation is:

Recommended setting: Refrigerated chamber 4 ·c.
Super Freezing mode: press the button A for 3s,then super freezing mode is on.
When press the button again. this mode will be quit. If no pushing in super freezing mode, it will be quit automatically in 20h.
Lock/Unlock
When the temperature control panel is in lock state, it needs to long press temperature setting key for 3 seconds for unlocking the panel, all LEDs will blink for 2 second when panel is unlocked.
When the temperature control panel is in unlock state, if there is no operation on control panel within 30 seconds, it will enter into lock state automatically.
Power off function
① entry mode:
In the unlocking state, set the key SET for 10S (when the display and control of the refrigerator are all off, the SET button will take effect when the key is released). After 30S, the refrigerator will enter the power off function mode, all loads are turned off, and the display and control of the refrigerator will be all off in the power off mode.
② exit method:
In power off mode, press the SET key to exit the power off mode and the refrigerator will return to normal control.

Maintenance and care of the refrigerator

Overall cleaning

Dusts behind the refrigerator and on the ground shall be timely cleaned to improve the cooling effect and energy saving.
Check the door gasket regularly to make sure there are no debris. Clean the door gasket with a soft cloth dampened with soapy water or diluted detergent.
The interior of the refrigerator should be cleaned regularly to avoid odor.
Please turn off the power before cleaning interior, remove all foods, drinks ,shelves, drawers, etc.
Use a soft cloth or sponge to clean the inside of the refrigerator, with two tablespoons of baking soda and a quart of warm water. Then rinse with water and wipe clean. After cleaning, open the door and let it dry naturally before turning on the power.
For areas that are difficult to clean in the refrigerator (such as narrow sandwiches, gaps or corners), it is recommended to wipe them regularly with a soft rag, soft brush, etc. and when necessary, combined with some auxiliary tools (such as thin sticks) to ensure no contaminants or bacterial accumulation in these areas.
Do not use soap, detergent, scrub powder, spray cleaner, etc., as these may cause odors in the interior of the refrigerator or contaminated food.
Clean the bottle frame, shelves and drawers with a soft cloth dampened with soapy water or diluted detergent. Dry with a soft cloth or dry naturally.
Wipe the outer surface of the refrigerator with a soft cloth dampened with soapy water, detergent, etc., and then wipe dry.
Do not use hard brushes, clean steel balls, wire brushes, abrasives (such as toothpastes), organic solvents (such as alcohol, acetone, banana oil, etc.), boiling water, acid or alkaline items, which may damage the fridge surface and interior. Boiling water and organic solvents such as benzene may deform or damage plastic parts.
Do not rinse directly with water or other liquids during cleaning to avoid short circuits or affect electrical insulation after immersion.

Please unplug the refrigerator for defrost and cleaning.

Defrosting

The refrigerator is made based on the air-cooling principle and thus has automatic defrosting function. Frost formed due to change of season or temperature may also be manually removed by disconnection of the appliance from power supply or by wiping with a dry towel.

Out of operation

Power failure: In case of power failure, even if it is in summer, foods inside the appliance can be kept for several hours; during the power failure, the times of door opening shall be reduced, and no more fresh food shall be put into the appliance.
Long-time nonuse: The appliance shall be unplugged and then cleaned; then the doors are left open to prevent odor.
Moving: Before the refrigerator is moved, take all objects inside out, fix the glass partitions, vegetable holder, freezing chamber drawers and etc. with tape, and tighten the leveling feet; close the doors and seal them with tape. During moving, the appliance shall not be laid upside down or horizontally, or be vibrated; the inclination during movement shall be no more than 45°.

The appliance shall run continuously once it is started. Generally, the operation of the appliance shall not be interrailed or otherwise the service life ma be impaired

Troubleshooting

You may try to solve the following simple problems by yourself. If them cannot be solved, please contact the after-sales department.

Failed operation| Check whether the appliance is connected to power or
whether the plug is in well contact
Check whether the voltage is too low
Check whether there is a power failure or partial circuits have tripped
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Odor| Odorous foods shall be tightly wrapped
Check whether there is any rotten food
Clean the inside of the refrigerator
Long-time operation of the compressor| Long operation of the refrigerator is normal in summer when the ambient temperature is high
It is not suggestible having too much food in the appliance at the same time Food shall get cool before being put into the appliance
The doors are opened too frequently
Light fails to get lit| Check whether the refrigerator is connected to power supply and whether the illuminating light is damaged Have the light replaced by a specialist
Doors cannot be properly closed| The door is stuck by food packages The refrigerator is tilted
Loud noise| Check whether the floor is level and whether the refrigerator is placed stably Check whether accessories are placed at proper locations
Door seal fails to be tight| Remove foreign matters on the door seal Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot towel for heating)
Water pan overflows| There is too much food in the chamber or food stored contains too much water, resulting in heavy defrosting
The doors are not closed properly, resulting in frosting due to entry
of air and increased water due to defrosting
Hot housing| Heat dissipation of the built-in condenser via the housing, which is normal. When housing becomes hot due to high ambient temperature and storage of too much food, it is recommended to provide sound ventilation to facilitate heat dissipation.
Surface condensation| Condensation on the exterior surface and door seals of the refrigerator is normal when the ambient humidity is too high. Just wipe the condensate with a clean towel.
Abnormal noise| Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak, which is normal.

PANASONIC PRODUCT – LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of delivery agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorized Panasonic service facility.
This warranty is given only to the original purchaser, or any succeeding home owner where the product is included in the home sale within Canada, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold “as is”, and which product was delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF DELIVERY IS REQUIRED

LIMITATIONS AND EXCLUSIONS

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, maladjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God. The consumable parts (i.e. light bulbs, batteries, water filter, etc.), food or medicine loss due to product failure are also excluded from coverage under this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory.

WARRANTY SERVICE

For product operation and information assistance, please visit our Support page:
www.panasonic.ca/english/support
PRODUCT REPAIRS
Please locate your nearest Authorized Servicentre.
Link: help.panasonic.ca/english/support/servicentrelocator/default.asp

IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase.