Green Feathers NCIP3WF Bird Box Camera with WiFi Connection Gen 3.0 User Guide
- October 28, 2023
- green feathers
Table of Contents
Green Feathers NCIP3WF Bird Box Camera with WiFi Connection Gen 3.0
Watch our setup videos
Don’t know where to start?
Watch our setup videos online.
Mouse-Pointer green-feathers.co.uk/help
Congratulations! You are now the proud owner of a Green Feathers WiFi Bird Box
Camera. We have been designing wildlife cameras for over a decade to help you
get close to nature in your garden.
Please take a couple of minutes to have a read through this guide before you
get started. We’ve include plenty of helpful hints and tips as well as some
guidelines so you can plan the installation of your camera. With a bit of
patience you’ll have your camera up-and-running in no time.
Enjoy your wildlife watching!
Camera Setup
Before you begin
You may be so excited that you want to go and mount the camera in the box
straight away, however, first you should wire it up inside your house to make
sure everything is working as it should before you take it outside.
Inserting the MicroSD Card
If you’re using a microSD card for recording storage, insert the card into the
slot gently with the pins facing the lens. Ensure that you insert the card
before powering up the camera.
Powering up the camera
Plug in the power supply into the trailing cable of the camera and remove the
lens cap. Allow 30 seconds for the camera to boot. You should hear the camera
click once booted. The reset button is only used during setup and for factory
resets.
App Setup
Download the app
Search for Green Feathers on the
Apple App Store or Google Play Store to download the app to your smartphone or
tablet.
Add the camera to the app
Once the app has downloaded to your device open it, register an account and
then follow the instructions to add your camera.
We are regularly improving the app,
so please refer to the latest setup instructions which can be found on our
Help site via the link below.
App setup: bit.ly/NCIP3WFAppSetup
Simply type the above link into your web browser or scan the QR code (left) to
be taken straight to our latest step-by-step guide on how to add your camera
to the app.
Physical Installation
Now you are ready to mount the camera into your bird box
What you will need
- Camera with bracket (included)
- 5M screw (included)
- Bird box (optional)
- Screwdriver
- Mains power outlet
You may also need
- Drill
- Pencil
- Electrical tape
- Cable fasteners
- Power extension cable
Check WiFi Strength
SIGNAL Check the WiFi strength around the site where you are going to
place the camera using a smartphone or tablet.
Take the camera to the location where you want to place it and power it up.
Make sure that you are receiving a good WiFi signal on your device. Not
working? Jump to Troubleshooting on page 12/13.
Focusing your camera lens
The focus on this camera is manually adjusted. Place a small bird-sized object
in your bird box. Loosen the focus lock ring by the lens.
Gently twist the lens to adjust the focal distance of the camera. Monitor the
results on the app until the image is sharp.
Mount the Camera in Your Bird Box
A. Installing in one of our bird boxes:
Pass the 5M screw provided through the pre-drilled hole in the back of the
box, screwing into the nut on the easy mount bracket.
Our innovative anti-slip bracket design will hold the camera in place against
the wood.
There is a gap in the eaves of the box through which to pass your cables.
B. If you do not have one of our bird boxes:
Following the diagram (right), drill a 6mm hole at or above 210mm from the
base of your box. Then follow the A instructions above.
Make sure you are happy with the angle of the camera by checking the image on your device and making any adjustments if need be.
Where to Place Your Bird Box
Different birds have different needs when it comes to choosing where to place
your bird box. Generally you should look for a quiet spot in the garden
amongst other plants or trees, making sure to leave a clear path for your
birds to make their landing.
Unless there is a tree or building providing shade, it is generally a good
idea to face the box between north and east to avoid direct sunlight and
strong winds. Tilting the box slightly forward will also help to prevent rain
from coming straight into the nesting area.
For blackbirds, robins and wrens you should place your bird box 1.5 to 2 metres high, well surrounded by planting.
For sparrows, starlings, tits and spotted flycatchers you should place your
bird box 2 to 4 metres high and slightly covered with a clear entrance.
For woodpeckers, owls and kestrels you should place your bird box between 3 to
5 metres high in a nice open space.
If there are cats and other bird predators in the area then you should look to
place your bird box a minimum of 2 metres above ground level.
Accessories
If you have additional accessories, now is the time to install them.
Boost the Light in Your Bird Box
Your camera’s night vision helps to improve the picture at night but you can
also benefit from adding an extra light source to improve daytime images. Use
one of our energy-efficient LED lamps to help with this.
Our daylight lamps automatically switch off at night to ensure the birds are
not disturbed and get a good night’s sleep.
They provide extra light during the day to boost the image vibrancy and
exposure.
When using this camera kit you can power the lamp using the camera’s powersupply.
Need a Daylight LED Lamp?
search Search on our website for BBLED3.
Sharing the Camera
Share with Family & Friends
You can securely share your camera with others when they download the app and
register. Follow the instructions below on how to share your camera with
others.
App setup: bit.ly/NCIP3WFShare
Simply type the above link into your web browser to be taken straight to our stepby- step guide.
Troubleshooting
Having trouble? Here are some answers.
My camera feels warm
During operation it is entirely normal for the camera to feel warm to the
touch.
The camera isn’t powering up
Unplug the power supply for 20 seconds and then plug it back in. After about
30 seconds you should hear a small click from the camera. The camera should
also start to feel slightly warm after having been connected to the power for
a while. If this is not the case, please contact us.
My WiFi network range doesn’t go far enough
WiFi networks have a limited range so you may not always get a good signal in
your garden. If this is the case, use a WiFi Repeater that can extend the
range of your network.
Make sure you connect the camera to the extender network (you can reset the
camera by holding down the reset button for about 30 seconds).
My camera isn’t connecting to my 5GHz WiFi network
This camera uses 2.4GHz WiFi only. Some routers merge the two frequencies
together causing problems for the camera to connect.
To resolve this you need to switch on the 2.4GHz network in your WiFi router
settings.
Information on how to do this for your router model can be found online.
Help! I can’t add the camera to the app
Please visit our mouse-pointer green-feathers.co.uk/help for the latest guides on adding the camera to the app on
your device(s).
The live stream is poor quality
By default the app starts the live stream in low quality to save bandwidth and
for a smoother experience. While in Live View you can change the video
quality.
I can’t hear any audio on the livestream/ recordings.
First, make sure audio is enabled. Then on the app live video you need to
switch on audio monitoring by tapping the icon.
I get black & white images during the day
This indicates that there is not enough light in your bird box and so the
camera is not disengaging night vision mode. Consider using one of our Daytime
LED lamps (see page 10).
Need more help?
Find more help online.
Mouse-Pointer green-feathers.co.uk/help
Need more help?
If you need more help setting up your bird box camera or you have other
questions please visit our Help website where you’ll be able to find all our
support guides and videos.
Find more help online.
Mouse-Pointer green-feathers.co.uk/help
Send Us Your Footage
Do you have some excellent footage captured on your bird box camera?
Send us your video or images and we’ll give you an exclusive discount code for
your friends and family.
There are lots of ways to get in touch:
Envelope info@green-feathers.co.uk
@GreenFeathersUK
/UKGreenFeathers
instagram @greenfeathers
Declaration of Conformity
Dear Customer,
We, Open 24 Seven Ltd., hereby declare that the product:
Green Feathers WiFi Bird Box Camera
Conforms to the appropriate standards to achieve UKCA/CE. To find out more
information on the conformity of this product please visit our website and
search for your product code or use the link below.
bit.ly/NCIP3WFDoC
Signed,
Chris Barrell
Operations Director
Importer’s address: Open 24 Seven Ltd., Unit 3 Netham View Ind Park,
Netham Road, Bristol, BS5 9PQ
For more help visit:
green-feathers.co.uk/help
References
- WiFi Camera 3rd Gen setup via Green Feathers app | Green Feathers Help
- bit.ly/NCIP3WFDoC
- Green Feathers 3rd Gen sharing to other devices | Green Feathers Help
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- Get Help & Support | Green Feathers