PHILIPS FC9352 Compact Bagless Vacuum Cleaner User Manual

: June 3, 2024
: Philips

Table of Contents

Introduction
Important safety information
Using the appliance
Ordering accessories
Warranty and support
Recycling
Operating time
Troubleshooting
References
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PHILIPS FC9352 Compact Bagless Vacuum Cleaner User Manual

Figure Instructions

Introduction

Thanks for buying this Philips product! To fully benefit from the support that Philips offers, register your product at www.philips.com/register-speedpro- aqua

Important safety information

Read this important information carefully before you use the appliance and its accessories and save it for future reference. The accessories supplied may vary for different products.

Danger

Never vacuum up water or any other liquid. Never vacuum up flammable substances and do not vacuum up ashes until they are cold.
Never immerse the appliance or the adapter in water or any other liquid, nor rinse it under the tap.

Warning

Check if the voltage indicated on the adapter corresponds to the local mains voltage before you connect the appliance.
Always check the appliance before you use it. Do not use the appliance or the adapter if it is damaged.
Always replace a damaged part with one of the original type.
The adapter contains a transformer. Do not cut off the adapter to replace it with another plug, as this causes a hazardous situation.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Always keep the magnetic charging disc away from very small children.
The plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
Unplug the adapter if you are not going to use the appliance for some time.
When storing the appliance for more than a month (without usage or charging), make sure that the battery is charged to at least 50%. Storing the appliance with an empty battery may lead to irreversible damage to the battery.
Also make sure that the adapter is unplugged when the appliance is stored.
Do not let the motorized brush move over the mains cords of other appliances or other cables as this may cause a hazard.
Keep loose clothing, hair and body parts away from the motorized brushes.
Do not cover or block the ventilation openings when the appliance is operating.
This vacuum cleaner is designed for household use only. Do ot use this vacuum cleaner to vacuum up building waste, cement dust, ashes, fine sand, lime and similar substances. Never use the vacuum cleaner without any of the filters. This could damage the motor and shorten the life of the vacuum cleaner.
Always clean all parts of the vacuum cleaner as shown in the user manual. Do not clean any parts with water and/or cleaning agents if this is not specifically shown in the user manual.
Only charge the appliance with the adapter supplied. Only use 25V adapter ZD12D250050 or 29V adapter ZD12D290050. The corresponding adapter number can be found on the adapter.
Charge, use and store the product at a temperature between 5 °C and 40 °C.
Do not open, modify, pierce, damage or dismantle the product or battery to prevent batteries from heating up or releasing toxic or hazardous substances. Do not short circuit, overcharge or reverse charge batteries.
Keep product and batteries away from fire and do not expose them to direct sunlight or high temperatures.
If the product becomes abnormally hot or smelly, changes color or if charging takes longer than usual, stop using and charging the product and contact Philips.
Do not place products and their batteries in microwave ovens or on induction cookers.
If batteries are damaged or leaking, avoid contact with the skin or eyes. If this occurs, immediately rinse well with water and seek medical care.
This product contains a rechargeable battery. The battery may nly be replaced by a qualified service engineer.
Take the appliance to an authorized Philips service center when you can no longer recharge it or when it runs out of power quickly.

Caution

During charging, the adapter becomes warm to the touch. This is normal.
Do not plug in, unplug or operate the appliance with wet hands.
Do not remove the adapter from the wall socket by pulling at the cord (Fig. 1). When you do not use the charging station for charging, always unplug the appliance by first detaching the magnetic charging disc from the underside of the appliance (Fig. 2).
Always switch off the appliance after use and before you charge it.
Never block the exhaust air openings during vacuuming.
Do not clean the dust container and the dust container lid in the dishwasher. They are not dishwasherproof.
Make sure to wash the filter at least once every two weeks by hand only, to ensure best performance.
Squeeze until the water is clean. Let the filter dry for 24 hours before reuse.
Do not clean the filter with scouring pads or abrasive cleaning agents.
Always use the vacuum cleaner with the filter assembled.
If you clean the filter with water, make sure that it is completely dry before you put it back into the dust container. Do not dry the filter in direct sunlight, on the radiator or in the tumble dryer.
Replace the filter if it can no longer be cleaned properly or if it is damaged (see ‘Ordering accessories’).
Never use any accessories or parts from other manufacturers or that Philips does not specifically recommend. If you use such accessories or parts, your warranty becomes invalid.
Make sure that the appliance is installed with the charging station attached to the wall according to the instructions in the user manual.
Be careful when you drill holes in the wall to attach the charging station, to avoid the risk of electric shock.
As this appliance uses water to clean, the floor may remain wet and slippery for a while (Fig. 3).
To prevent damage, do not use liquid floor cleaners that are not transparent or even milky.
To prevent damage, never put wax, oil, floor maintenance products or liquid floor cleaners that are not water-dilutable in the water tank.
To prevent damage, never put ethereal oils or similar substances in the water tank or let the appliance pick them up.
Do not mix different types of liquid floor cleaner. When you have used one liquid floor cleaner, first empty and rinse the water tank before you add another liquid floor cleaner to the water in the water tank.
Never exceed the maximum quantities mentioned on the bottle when you use a liquid floor cleaner. Do not add more than a few drops to the water in the water tank, as this tank has a capacity of 200 ml.
Do not lift or tilt the nozzle when the water tank is assembled and full, as water may spray out of the water tank.
Do not clean the metal wetting strip with a sharp object, as this may damage the strip. Only clean the wetting strip by rinsing it under the tap. Replace the wetting strip when you can no longer clean it.
Replace the wetting strip only with an original strip. For ordering a new strip, see chapter ‘Ordering accessories’.
Clean the water tank according to the instructions. The water tank is not dishwasher-proof.
Do not use aggressive cleaning agents or tools to clean the Aqua Boost pedal.
After mopping the floors, do not store the appliance with the water tank attached on the charging station. If you do this, the wet mopping pad will touch the wall and this may damage the wall. Always remove the water tank before you store the appliance.
To guarantee good cleaning results and proper functioning of the appliance and water tank, always use original Philips cleaning pads.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Using the appliance

Usage restrictions

Only use the water tank on hard floors with a water-resistant top coat (such as linoleum, enameled tiles and varnished parquet) and stone floors (such as marble). If your floor has not been treated to make it water-resistant, check with the manufacturer if you can use water to clean it. Do not use the water tank on hard floors of which the water-resistant top coat is damaged.
Only use the water tank on linoleum floors that are properly affixed to prevent linoleum from being drawn into the mopping nozzle.
Do not use the water tank to clean carpets.
Do not move the appliance with water tank assembled sideways, as this leaves water traces. Only move forwards and backwards.

Note: The operating time depends on the power level used during cleaning.

Mopping pad and wetting strip
The appliance comes with one wetting strip and two identical microfiber mopping pads. With the water tank, wetting strip and microfiber mopping pad attached to the standard floor nozzle, you can clean hard floors.

Using liquid floor cleaner in the water tank
If you want to add a liquid floor cleaner to the water in the water tank, make sure that you use a lowfoaming or non-foaming liquid floor cleaner that can be diluted in water. As the water tank has a capacity of 200ml, you only have to add a few drops of liquid floor cleaner to the water.

Cleaning the water tank
To clean the water tank, mix one part vinegar with three parts water. Pour this mixture into the water tank and close the cap. Shake the water tank and put the water tank on a water-resistant surface. Leave the water-vinegar mixture in the water tank overnight. Then empty the water tank, rinse it thoroughly with fresh water, and use it normally again.

Caution: Water will leak from the water tank during cleaning, with and without the wetting strip attached to the nozzle.

To empty the water tank, hold the water tank over a sink, remove the cap and tilt the water tank to the side of the filling hole. Then turn the water tank over to let the water flow into the sink. To remove the remaining water from the water tank, turn the water tank on its long side with the filling hole pointing towards the sink. Then tilt the water tank forwards to let the remaining water flow out of the water tank.

Note: Always store the water tank with the cap removed from the filling hole.

Ordering accessories

To buy accessories or spare parts, visit www.philips.com/parts-and-accessories or go to your Philips dealer. You can also contact the Philips Consumer Care Center in your country (see the international warranty leaflet for contact details).

Warranty and support

If you need information or support, please visit www.philips.com/support or read the international warranty leaflet.

Recycling

This symbol means that electrical products and batteries shall not be disposed of with normal household waste (Fig. 4).
Follow your country’s rules for the separate collection of electrical products and batteries.

Removal of built-in rechargeable battery

The built-in rechargeable battery must only be removed by a qualified professional when the appliance is discarded. Before removing the battery, make sure that the appliance is disconnected from the wall socket and that the battery is completely empty.

Take any necessary safety precautions when you handle tools to open the appliance and when you dispose of the rechargeable battery

When you handle batteries, make sure that your hands, the product and the batteries are dry.

To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you discard them.

Disconnect the appliance from the wall socket and let it run until the motor stops.
Remove the dust container from the appliance.
Pull the display cover from the top of the handgrip (Fig. 5).
Undo the screw of the handle cover and pull the handle cover off the appliance (Fig. 6).
Undo the bottom cover screw (1) and then remove the side panels. (Fig. 7)
Remove the bottom cover screws on the left and right side (1). Then remove the bottom cover (2) (Fig. 8).
Disconnect the battery connector and the display connector from the printed circuit board (Fig. 9).
Undo the battery frame screws (Fig. 10).
Remove the battery from the appliance and dispose of it according to the rules (Fig. 11).

Operating time

Using the appliance with Turbo power mode (Setting 2): 22 minutes*

Using the appliance with regular power mode (Setting 1): 50 minutes*

Based on use of the appliance with the Aqua Nozzle

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.

Problem	Possible cause	Solution
The appliance does not work when I push the button.	When the battery is
empty,the bottom segment of the display flashes red.	To charge the battery,

connect the appliance to the charging station or attach the magnetic charging disc of the charging station directly to the the handheld vacuum cleaner.
You have to push the slider forward to switch on the appliance.| Push the slider forward to setting 1 to switch on. Increase the suction power further by pushing the slider to setting 2 to clean dirty surfaces.
The appliance has a lower suction power than usual.| The filter and the cyclone are dirty| Clean the filter and the cyclone. Make sure that you wash the sponge filter at least once every two weeks if you use the appliance regularly.
You have not attached the dust container lid properly to the dust container. You have not attached the dust container to the appliance properly. In both cases, there will be a loss of suction power| Make sure that you attach the dust container lid to the dust container and the dust container to the appliance properly
An object may be stuck inside the tube.| Remove the tube and check for blockages
Dust escapes from the appliance| The filter is dirty.| Clean the filter.
The filter is not present in the appliance.| Make sure that the filter is in the appliance and assembled correctly.
Something blocks the cyclone.| Check the cyclone for objects stuck in it and remove any object that blocks the cyclone.
If dust falls out of the dust container, the dust container lid is probably not attached properly to the dust container.| Empty the dust container and attach the dust container lid correctly.
The appliance does not move smoothly across the floor when cleaning a carpet| You selected a too high suction power.| Reduce the suction power by choosing setting 1.
The brush does not turn anymore.| The brush encounters too much resistance.| Clean the brush with a pair of scissors or by hand.
The brush may stop turning when it encounters too much resistance from high- pile carpet.| Switch off the appliance and then switch it back on again.
You have not installed the roller brush in the nozzle properly after cleaning.| Follow the instructions in the cleaning chapter of the user manual to slide the roller brush into the nozzle properly and secure it inside the nozzle by snapping home the locking lever.
The LEDs in the nozzle do not come on.| You have not installed the roller brush in the nozzle properly after cleaning.| Attach the nozzle to the appliance or handheld properly.
The appliance is not charging.| The magnetic connector is not connected correctly to the charging disk or the adapter is not inserted into the wall socket properly| Make sure that the magnetic connector is connected properly to the charging disk and that the adapter is inserted into the wall socket properly.
You have not connected the correct adapter and cord.| Make sure that you use the correct adapter and cord.
If you have checked the above and the appliance still does not charge, take it to a Philips service center or contact the Consumer Care Center via www.philips.com/support.
FC6729: The mini turbo brush does not function properly.| The roller brush is blocked.| Remove hairs from the brush with a pair of scissors (see user manual).
The roller brush is blocked by fabric or surfaces during cleaning.| Keep the mini turbo brush aligned with the surface and do not push the turbo brush into soft surfaces.
The mini turbo brush is not fully closed.| Make sure that the top and bottom parts of the mini turbo brush are properly connected and there is no gap between the two parts. Check if the locking ring is in closed position (see user manual).
When I use my vacuum cleaner I sometimes feel static electricity shocks.| Your vacuum cleaner builds up static electricity. The lower the air humidity, the more static electricity the appliance builds up.| Discharge the appliance by frequently holding the tube against other metal objects in the room (for example the legs of a table or chair, etc.). You can also raise the air humidity level in the room.
You vacuumed up fine sand, lime or a similar substance. This also causes static electricity.| Empty the dust container and clean the filter according to the instructions in the user manual
The bottom segment of the display flashes red.
| The battery is empty.| Charge the battery by connecting the appliance to the charging station. You can also charge the appliance directly by inserting the adapter into the wall socket and attaching the magnetic charging disc to the underside of the appliance.
All segments of the display flash quickly.
| An error has occurred| Check for any blockages in the tube or nozzle. Try recharging the appliance, emptying the dust container and cleaning the filter. If this does not help, take the appliance to a Philips service center or contact the Consumer Care Center via www.philips.com/support.
The middle segment of the display flashes white and the bottom segment of the display flashes red.
| The appliance is stored or charged at temperatures below 5 °C.| Move the appliance to a warmer room. Do not store or charge the appliance at temperatures below 5 °C or above 40 °C.
The water flow from the water tank is reduced.| The wetting strip is blocked by excessive residue.| Remove the wetting strip and clean it.
The microfiber mopping pad is not placed correctly and blocks the wetting strip as a result. This prevents water from flowing out of the wetting strip.| Make sure that you place the mopping pad correctly. Check the user manual for proper placement.
The water tank is empty or nearly empty.| Refill the water tank.
You use a microfiber mopping pad that is not supplied by Philips.| Only use an original Philips microfiber mopping pad. You can buy these mopping pads in the online Philips shop at www.philips.com/parts-and-accessories or at your Philips dealer. You can also contact the Philips Consumer Care Center in your country (see the international warranty leaflet for contact details).
The output of water is faster and larger than normal.| If the water tank produces an uncontrolled and too large amount of water, the cap of the tank is probably not closed properly.| Check the cap and make sure it is fully and properly closed.
| The strip is not placed properly in the bottom of the water tank.| Check the strip and make sure that it is fitted properly in the bottom plate of the water tank.
The floor dries with stripes when I use the water tank.| You added too much liquid cleaner to the water| Use only a few drops or use a cleaner that foams less.