GreenLife CC004867-001 Healthy Ceramic Nonstick Operational Guide

GreenLife CC004867-001 Healthy Ceramic Nonstick

CARE AND USE INSTRUCTIONS

Please read all safety information carefully before use.

• Never leave cookware unattended while in use and do not allow children near the stove while cooking.
• Use caution when handling hot cookware. Make sure the handles do not extend over the edge of the stove and do not allow handles to extend over an in-use burner or they may become hot resulting in a burn hazard.
• If the handle of your cookware becomes loose, stop using immediately and tighten the screw or other fixation device. Using cookware with a loose handle can result in a burn injury. If you are unable to tighten the handle, contact customer service.
• Lids and handles are constructed to minimize heat transfer, though bothmay become hot during cooking. Use caution when removing lids or grabbing the handles. Oven mitts or kitchen towels are recommended.
• Do not plunge a hot lid into water, as the thermal shock can cause the lid to shatter.
• Do not use in a microwave.

How to use your GreenLife™ cookware

Before First Use

• Remove all packaging materials and labels.
• Wash in warm soapy water; rinse and dry thoroughly with a soft cloth.

Recommendations for best cooking and frying results:

• Do not preheat on a high setting and do not allow the pan to boil dry.
• Cook on a burner that is approximately similar in base diameter to that of the pan you have selected.
• When cooking on gas, adjust the flame so it does not flare up the sides of the pan.
• Remove food from the refrigerator 10 minutes before you intend to cook or fry.
• If food sticks to the cookware during cooking, add a small amount of water to the part of the pan that the food is stuck to. Adding moisture will create a burst of steam that should lift any food stuck to the pan.
• When cooking on induction (only if your cookware is suitable for induction) or gas, the cookware heats up very quickly: therefore be especially careful not to use high heat.

Cooking with oils and fats

• We recommend to use oil or butter. Remember, some oils and fats burn at lower temperatures. Use oils and fats that have a high smoke point, like refined olive oil, peanut oil, corn oil and (clarified) butter. Do not use extra virgin olive oil as it cannot withstand high heating and will leave a thin carbonized layer on your non-stick.
• Do not use oil sprays. These sprays cause residue build-up that is difficult to remove from all types of cookware.
• When applying oil, always give the oil a nice even rub onto the surface of the pan.

Care and Cleaning:

• Allow the pan to cool and then clean it thoroughly after each use.
• Always start with a clean pan. Wash carefully with a soft cloth or sponge and be sure that you have removed all traces of cooking oil and food before you store your pan.
• Your GreenLife™ product can be cleaned in If the exterior of your pans are made from hard-anodised or bare aluminium, they are  NOT suitable for dishwasher use.
• Halogen and ceramic stovetops – Take care to ensure that your stovetop and your GreenLife™ product is kept free from debris so as not to scratch the ceramic stovetop’s surface.

Cookware with Thermolon™ non-stick technology

How to maintain the non-stick layer

• Heat settings are very important. Lower heat settings are not only good for energy-saving but also avoids the pan becoming too hot. The nature of ceramics is to distribute the heat more effectively, helping some protein-rich foods cook more quickly.

• Do not drop the pan on the floor, and take care not to warp or bend the pan as this may deform the ceramic non-stick coating, resulting in loss of non-stick properties.
  Note: After a while it is normal that non-stick properties will reduce. This process can be accelerated by prolonged exposure of the non-stick surface to high heat during cooking owing to carbonisation of food and oil. The patented Thermolon™ non-stick technology can withstand accidental over-heating up to 450°C/850°F for short periods, which is a safety feature.
  When the non-stick starts to fade, the thick high density ceramic undercoat allows the pan to be used just like cast iron enamelled pans.

• Because of the excellent heat conductivity of your pan and the Thermolon™ layer, food and oil carbonize very rapidly. So always cook on low to medium heat and only use high heat for searing or browning.

• Never use metal utensils on any non-stick surface. Plastic, rubber or wooden utensils are recommended to prolong the life of the pan.

• Do not cut food whilst it is in the pan.

• In the case of dishwasher use, the non-stick properties of ceramic non-stick coatings can be broken down by the hardness of the water and aggressive alkaline detergents that are commonly used in a dishwasher.

• Do NOT use steel wool or nylon scrubbing pads. For best results, clean with a soft cloth or sponge.

• Do NOT use oven cleaner or any cleaner that is abrasive or which contains chlorine bleach. Do not gouge the non-stick-coating.

• If brown deposits form on your non-stick coating this is likely to have resulted from prolonged exposure of the non-stick surface to high heat during cooking with fats and oils which can break down. This can create carbonized oil and fat films. These factors will accelerate the loss of non-stick performance. If this happens then empty any loose food, partly fill the pan with warm water and let it come to a quick boil. Then turn off the stove and leave it to cool. After cooling the burnt food should be easily wiped away.

• For tougher burns, soak the pan in soapy water for a few hours followed by patient rubbing with a soft cloth. Do not use any abrasive cleaners, harsh scouring pads or steel wool as this will damage the non-stick.

• Slight surface marks and discolorations are normal.

LIMITED WARRANTY

GreenLife Cookware is covered by a limited warranty against defects in materials and workmanship, beginning on the date of purchase and lasting (a) in the case of covered defects in the Thermolon ceramic non-stick coating on the product, for two (2) years, and (b) for all other covered defects, until the end of the purchaser’s lifetime. If your GreenLife Cookware product has a defect during the warranty period, The Cookware Company (USA), LLC will either repair or replace the product.

Further information on the warranty claim process, exclusions  from warranty coverage, and other

terms can be found in the complete limited  warranty for this product, available online at  www.greenlife-cookware.com/pages/warranty.

TERMS OF SALE; ARBITRATION

The terms on which The Cookware Company (USA),   LLC sells GreenLife Cookware are available online   at www.greenlife-cookware.com/pages/terms-of-sale (the “Terms”). The Terms contain very important information regarding your rights and obligations, as well as conditions, limitations, and exclusions that may apply to you. Please read them carefully.

In particular, the Terms provide that, by your purchase

of this product, you and The Cookware Company

(USA), LLC are agreeing to give up any rights to litigate in a court or before a jury, or to participate in a class action or representative action with respect to a claim. Other rights that you would have if you went to court may also be unavailable or limited in arbitration.

Any claim, dispute, or controversy between you and The Cookware Company (USA), LLC arising from or relating in any way to your purchase of products or services will be resolved exclusively and finally by binding arbitration.

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified hereby. (The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this arbitration and waiver provision. The Cookware Company (USA), LLC will be responsible for the AAA filing fee of any  such proceeding.

Other than your right to pursue a claim in small claims court, as described in the Terms, the arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or these Terms are void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. Attorney fee shifting in this case is governed by   the Terms.

You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR THE COOKWARE COMPANY (USA), LLC WILL BE ENTITLED TO JOIN

OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of  a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

If any provision of the arbitration agreement described herein and in the Terms is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.

Frequently Asked Questions

Does the interior get dirtier over time?****

Just purchased a second pair. My own has been around for a while, and it hasn’t soiled. I use them to fry eggs and other foods, and the pans’ quality and color have not been compromised.

Is the bottom nobbed or smooth? I ask because a nobbed stove top will leave smudges on the glass.****

On our set, they have smooth bottoms. They are devoid of rivets and nobs. Simple flat bottom.

Can I use this pan on an induction cooktop?****

No

Do you offer a separate little fry pan for sale?****

Both were sent to me at once. I adore these pans.

What’s sticking in my green life pan?****

This is why. Carbonization is the result of overheating and lubricants (a.k.a. those little spots that cause your food to stick to the pan). Be at ease, though! To remove them, use a melamine sponge, such as our Restore Sponge.

Can you bake with a Green Life skillet?****

If your pan has stainless steel handles, you can put it in the oven without worrying. Your pan’s Bakelite handles, which are typically black in color, are only oven-safe up to 180°C. Glass lids are oven safe up to 220°C, while stainless steel lids can be used without any issues.

Why does my ceramic non-stick pan keep sticking?****

Over time, leftover food residue might accumulate and interfere with the ceramic pans’ ability to be non-stick. Food sticks as a result, making cleanup more challenging.

How are ceramic-coated pans used?****

Metal utensils should not be used since they can scratch or nick ceramic cookware’s exterior. Use wooden or silicone spoons and spatulas for cooking instead. Cooking in ceramic will require less oil or butter than cooking in other cookware, but you shouldn’t cook on a dry pan surface.

Will olive oil work in my GreenPan?****

“Whenever using your GreenPan, we always advise applying a tiny bit of oil or butter. It’s important to remember that when a pan is heated, Extra Virgin Olive Oil and oil sprays quickly carbonise and should be avoided while cooking with ceramic non-stick.

Can olive oil be used on ceramic frying pans?****

Some fats burn at lower temperatures, and burned-on oils might leave a pan with a stickiness problem or begin to weaken the nonstick coating. Because of this, we advise against using olive oil with ceramic nonstick cookware.

What cooking oils work best with GreenLife cookware?****

As a result of the ThermolonTM ceramic coating’s improved heat distribution, several foods high in protein cook more quickly. Use butter or oil, preferably one with a high smoke point, such as clarified butter, refined olive oil, peanut oil, or maize oil.

How durable are GreenLife pans?****

The coating from GreenLife typically loses its non-stick qualities after a year or two, especially if you use it frequently. It will no longer be non- stick. The oven-safe temperature is constrained by Soft Grip handles: To 350°F, collections with soft-grip handles can be used in the oven.

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