Sage SWR550 Food Cycler Food Disposal Device User Guide

June 3, 2024
Sage

Sage SWR550 Food Cycler Food Disposal Device User Guide
Sage SWR550 Food Cycler Food Disposal Device

SAGE RECOMMENDS SAFETY FIRST

At Sage we are very safety conscious. We design and manufacture consumer products with the safety of you, our valued customer, foremost in mind. In addition, we ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE

  • A downloadable version of this document is also available at sageappliances.com
    When using electrical appliances, basic safety precautions should always be followed including:

  • Before using for the first time ensure your electricity supply is the same as shown on the label on the underside of the appliance.

  • Carefully read all instructions before operating the FoodCycler for the first time and save for future reference.

  • Remove and safely discard any packing material, and promotional labels before using the FoodCycler for the first time.

  • To eliminate a choking hazard for young children, remove and safely discard the protective cover fitted to the power plug of this appliance.

  • Do not place the FoodCycler near the edge of a bench or table during operation.

  • Ensure the surface is level, clean and free of water and other substances.

  • Do not use the FoodCycler on a sink drain board.

  • Do not place the FoodCycler on or near a hot gas or electric burner, or where it could touch another heated appliance.

  • Do not operate the FoodCycler on an inclined surface. Do not move the FoodCycler while it is switched on.

  • Do not cover the air vents while the FoodCycler is operating.

  • Never use the FoodCycler without the bucket in place correctly.

  • Never use the FoodCycler with an empty bucket.

  • Never touch the inside of the FoodCycler while it is operating as it is very hot.

  • Always operate the FoodCycler on a stable and heat resistant surface. Do not use on a cloth-covered surface, near curtains or other flammable materials.

  • Recommend keeping the FoodCycler in an open environment for better air and humidity circulation.

  • Hot air from the rear side of the FoodCycler during operation may hold a lot of moisture.
    Always provide sufficient clearance (minimum 20cm) above and on all sides to eliminate any moisture condensation on the walls.

  • Hot air is released through the air vents on the rear side of the FoodCycler during operation. Always keep your hands and face at a safe distance from the hot air and from the air vents.

  • Never use the FoodCycler without the rear air outlet cover installed as the inner accessible surface of the FoodCycler is very hot during and sometimes after operation.

  • Never attempt to remove the security seal sticker or open the side cover of the FoodCycler.
    Warranty void if seal is removed or damaged. Misuse may cause injury.

  • Before starting to operate the FoodCycler each time, clean any dirt or food residue on the external surface of the bucket and the surface of the heating plate.

  • The FoodCycler is designed for processing household FOOD WASTE only. Do not add non-food waste to the FoodCycler.

  • Do not fill the bucket with hard food waste such as hard bones or other similar hard food
    waste as it may damage the bucket and the Food Cycler.

  • Do not over-fill the bucket past the ‘Fill line’ marked on the interior of the bucket.

  • Do not pack down food waste to keep it beneath the fill line once full.  Overloading the bucket may cause a jam and damage the motor and FoodCycler.

  • Do not place anything on top of the Food Cycler.

  • Do not place any part of the FoodCycler in the dishwasher except the bucket.

  • To prevent burns or personal injury, always use protective hot pads or insulated oven mitts when inserting, removing or handling items from the FoodCycler when hot. Alternatively, allow the FoodCycler to cool down before handling.

  • Always use extreme caution when removing any of the accessories or disposing of food waste from the bucket.

  • It is recommended to use only the accessories supplied with this Food Cycler.

  • The use of any accessory attachments not recommended by Sage may cause injuries.

  • Do not attempt to operate the Food Cycler by any method other than those described in this book.

  • Always ensure the Food Cycler is properly assembled before use. Follow the instructions provided in this book.

  • The Food Cycler will not operate unless properly assembled with the lid locked in place.

  • Ensure the Food Cycler lid is securely locked in place before operating.

  • The Food Cycler is not intended to be operated by means of an external timer or separate remote-control system.

  • Do not store any item ontop of the Food Cycler when in use and when stored.

  • Always ensure the Food Cycler has cooled, is turned off at the power outlet and the cord is unplugged from the power outlet before attempting to move the Food Cycler.

  • Always disconnect the Food Cycler from the power outlet if it is  left unattended and before assembling, disassembling or cleaning.

  • Do not place the Food Cycler in direct sunlight. Color fading and discoloration may occur when the Food Cycler is consistently exposed to UV light.

  • Keep the Food Cycler clean. Follow the  cleaning instructions provided in this book.

SPECIFICATIONS

FILTER LIFE

APPROX. 3 – 4 MONTHS ^
(OR 500 CYCLE HOURS)
WHICHEVER COMES FIRST

Processing Modes Drying, Grinding, Cooling
Product Dimension (mm) (W) 280 x (D) 320 x (H) 360
Power Input 220-240V 50/60Hz
Power Consumption 500W
Energy Usage (Running)

Approx. 0.8KWh per cycle
Energy Usage

(Standby Mode)

| 2KWh per month
Processing Time| Approx. 4-6 hours*
Waste Volume Reduction| Approx. over 80%**
Bucket Capacity| Approx. 2 Litres

  • A filter replacement warning light will alert you when it is time to replace.

  • Typical processing time takes an average of 4-6 hours. Cycle time will vary depending on the types of food being processed and the total moisture content. Total maximum processing time is maximum 8 hours.
    The cooling phase takes up to an additional 30 minutes.

  • The volume of the bucket contents may be reduced by over 80% depending on the amount and moisture content of the food scraps being processed.

IMPORTANT SAFEGUARDS

FOR ALL ELECTRICAL APPLIANCES
  • Fully unwind the power cord before use.

  • Connect only to a 220V or 240V power outlet. The appliance must be used on a properly grounded outlet. If it is not sure, please consult a qualified electrician.

  • Do not, under any circumstances, modify  the power plug or use a power plug adapter.

  • Do not place this appliance on or near a heat source, such as hot plate, oven or heaters.

  • Position the appliance at a minimum distance of 20cm away from walls, curtains and other heat or steam sensitive materials and provide adequate space above and on all sides for air circulation.

  • Do not let the power cord hang over the  edge of a bench or table, touch hot surfaces or become knotted.

  • This appliance is for household use only.
    Do not use this appliance for anything other than its intended use. Do not use in moving vehicles or boats. Do not use  outdoors. Misuse may cause injury.

  • The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities,  or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

  • Children should be supervised to ensure that they do not play with the appliance.

  • This appliance shall not be used by children.

  • Always turn the appliance to the OFF position, switch off at the power outlet and unplug at the power outlet when the appliance is not in use.

  • Before cleaning, always turn the appliance to the OFF position, switch off at the power outlet, unplug at the power outlet and remove the power cord, if detachable, from the appliance and allow all parts to cool.

  • To protect against electric shock, do not immerse the power cord, power plug or appliance in water or any other liquid or allow moisture  to come in contact with the parts, unless it is recommended in the cleaning instructions.

  • Any maintenance other than cleaning should be performed at an authorised Sage Service Centre.

  • It is recommended to regularly inspect the appliance. To avoid  a hazard, do not use the appliance if power cord, power plug or appliance becomes damaged in any way. Return the entire appliance to the nearest authorised Sage Service Centre for examination and/or repair.

  • Children should not play with the appliance.

  • Cleaning of the  appliance should not be carried out by child renunless they are 8 years or older and supervised.

  • The appliance and its  cord should be kept out of reach of children aged8 years and younger.

  • The installation of a residual current  device (safety switch)is recommended to provide additional safety protection when using electrical appliances.
    It is advisable that a safety switch with a rated residual operating current not exceeding 30mA be installed in the electrical circuit supplying the appliance. See qualified electrician for professional advice.

  • During electrical storms, the appliance should be disconnected from the power source at the wall socket to prevent any electrical surges that may arise during the storm and which may inadvertently cause damage to the appliance and its electronic componentry.

Disposal

The symbol shown indicates that this appliance should not be disposed of in normal household waste. It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service. For more information, please contact your local council office.

This symbol indicates, temperature of accessible surfaces may be high when the appliance is operating and for some time after use.

To avoid electric shock, do not immerse the cord or plug in water (or other liquids).

FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS

Components

Components

A. Locking Lid
B. Control Panel
C. Main Housing Body
D. Back Panel
E. Air Vents
F. Power Cord Outlet
G. Set of Eco Filters
H. Filter Cavities
I. Filter Reset Button
J. Filter Air Guides
K. Bucket with Agitators
L. Bucket Lid Assembly
a. Carbon Foam Lid Liner
b. Back Cover
c. Locking Screw

NOT PICTURED

  • Non-Slip Feet
  • Power Cord

Control Panel

Control Panel

A. Power On/Off button with indicator light
B. Drying indicator light
C. Grinding indicator light
D. Cooling indicator light
E. Change filter indicator light

Features

SAGE FOODCYCLER
Your Sage Food Cycler transforms your household food waste into nutrient rich Eco Chips™, using an intuitive three stage cycle. The Food Cycler pulverizes and dehydrates nearly all types of food waste. Agitators turn inside the grinding bucket, reducing food waste to small particles, while simultaneously the Food Cycler aerates and heats the bucket content, decomposing and
sterilising the food waste.

Stage 1 – Drying
Dehydrates household food waste
Stage 2 – Grinding
Grinds food waste down by over 80% of the original volume
Stage 3 – Cooling**
Cools down the remaining Eco Chips™ for safe disposal
The volume of the bucket contents may be reduced by over 80% depending on the amount and moisture content of the food scraps being processed.
The Food Cycler comes equipped with the following items:

Removable, porcelain-coated aluminum bucket
The grinding bucket is designed to fully grind and process food waste, with perfectly calibrated resistance and strength testing.
Aluminum bucket

Carbon Filter Bucket Lid
Complete with an activated carbon foam lid liner to capture odours, the versatile carbon filter bucket lid allows for accumulating food waste outside of the FoodCycler until ready to start your next cycle. Keep the bucket on its own on your benchtop using the carbon filtered lid while you accumulate your daily food waste, then when full, place the bucket in the Food Cycler to process (remove bucket lid before placing into Food Cycler).
Carbon Filter Bucket Lid

A set of 2 activated carbon Eco Filters

(SWR050BLK)
Activated carbon filters are designed to reduce odours during cycling.
Carbon filters

Filter Air Guides
Two small air guide covers sit on top of the carbon filters, ensuring that the air and water vapour is properly directed toward the Food Cycler vents.
Filter Air

Locking Lid
Seamless design, slides and locks smoothly into place prior to every cycle to help insulate sound, reduce odours, and ensuring a safe, reliable cycle. Removing the lid will pause operation.
Locking Lid

Each one of these parts forms the complete Food Cycler system.

Assembly

BEFORE FIRST USE

IMPORTANT

Ensure all packaging is removed from the  Food Cycler, Eco Filters and filter air guides before using.

  • Remove and safely discard any packaging material or promotional labels attached to your Food Cycler.
  • Remove the stickers located on the top of the two activated carbon Eco Filters that come fitted in the Food Cycler and ensure that the filters and filter air guides are in place before first use.
  • Follow the direction found in Replacing the Filters on page 17.

IMPORTANT
Failure to remove the stickers located at the top of each of the filters before first use may impede air flow and cause the Food Cycler to fail to operate properly.
Using Instruction

  • Select a flat, level and dry location for the Food Cycler.
  • For proper air flow, locate the Food Cycler at least 20cm from any wall or furniture.
  • Ensure the air inlet and outlets are not locked before use.

NOTE
When moving the Food Cycler, always lift using two hands under the base and set down gently on a flat, level and dry surface.

Functions

OPERATING YOUR FOODCYCLER
  1. Open the lid by turning counter-clockwise until the arrow on the bucket lid is facing the unlock symbol pictured on the top part of the Food Cycler. Lift to remove.
    Operation instruction

  2. Lift to remove. Lift the bucket up straight and away from the Food Cycler using the folding metal handle.
    Operation instruction

  3. Add your food waste into the bucket.
    Do not load the bucket beyond the marked fill line.
    Operation instruction

IMPORTANT
Before starting to operate the Food Cycler each time, clean any dirt or food residue on  the external surface of the bucket and the surface of the heating plate.

WHAT CAN THE FOODCYCLER PROCESS

  • Meat fish and poultry scraps (no bones)
  • Most fruit and vegetable scraps, including peels
  • Cereals and grains
  • Cheese
  • Beans, seeds and legumes
  • Coffee grounds and paper tea bags
  • Eggs and eggshells
  • Pet food (no bones)

WHAT CAN’T THE FOODCYCLER PROCESS

  • Hard bones such as beef, lamb and pig bones.
  • Candy or gum
  • Cooking oils or greases
  • Hard pits (peaches, apricots, nectarines)
  • Nuts and other hard shells
  • Hard fruit and vegetable leaves
    (example, pineapple leaves)

IMPORTANT
The Food Cycler is designed for processing household FOOD WASTE only. Do not add non-food waste to the Food Cycler. The Food Cycler can handle organic materials that traditional composters can’t and performs best when fed a wide variety of foods. To ensure optimal food  waste breakdown, mix food waste together, with heavier foods interspersed with lighter, dryer foods.

Avoid high concentrations of the following foods:

  • starches (bread, cake, rice, pasta, mashed potatoes, stuffing)
  • citrus fruit rinds
  • condiments, dressings, sauces & soups
  • nut butters
  • jam, jellies, marmalades
  • high sugar fruits (grapes, cherries, melon, oranges, bananas, etc.)
  • meat, dairy and eggshells- sour creams, yogurts, spoiled milk.
  • The dense, starchy and/or moisture-rich composition of these foods make them difficult to process in large quantities.

IMPORTANT
When processing food waste that is high  in starches and sugar, sauces or fatty food waste, be sure to mix them with other food waste. If these types of food waste are processed without mixing, there is a chance that the end product may become stuck to the bottom of the bucket and fail to process entirely.

If your end product comes out less than optimal, simply add more food waste and start the cycle again. Be sure to cut up long food waste such as corn cobs, corn husks, etc. into smaller pieces as these items are highly fibrous and may cause a jam if left whole.

IMPORTANT
Always ensure that no food waste falls outside of the bucket and into the Food Cycler. This may cause damage to the motor and other internal components. You should remove the bucket from the Food Cycler prior to adding food waste. You can keep the bucket on your kitchen benchtop and fill with food waste throughout the day/week until you are ready to start a cycle by using the carbon filtered bucket lid.

IMPORTANT
Do not overfill your bucket.
The bucket comes with a full line (approx.
2 Litres capacity) inside along the interior of the bucket. Do not add food waste above this line. Do not pack down food waste to keep it beneath the full line once full. Overfilling the bucket might cause the FoodCycler to jam and not process.

  1. Replace the filled bucket into the Food Cycler by sliding the bucket straight into the cavity. The arrow on the bucket rim should line up with the arrow on the interior of the Food Cycler cavity. This will engage the interlock on the Food Cycler and the bucket gears.
    Operation instruction

  2. Replace the Food Cycler lid by inserting it into the top of the Food Cycler over the bucket. Turn the lid clockwise until the arrow on the lid aligns with the lock symbol picture on the top part of the Food Cycler.
    Operation instruction

NOTE
The Food Cycler will not operate without locking the lid properly in position.

  1. Plug the power plug into a 220V or 240V power outlet and turn the outlet on.

  2. Press the Power On/Off button once to turn the FoodCycler on to Ready mode and the fan is running in low speed.
    The light will illuminate.

  3. Press the Power button again and the 3-stage cycling will start with a green light illuminating against each cycle.
    Operation instruction

  4. The Food Cycler will transition through 3 cycles – drying, grinding and cooling – then beep once when all cycles are complete and revert to Standby mode.
    All lights turn off and the Food Cycler shuts off. To turn the Food Cycler off manually, press and hold the Power On/Off button for 3 seconds. Turn off at the power outlet and unplug before opening the lid and removing the bucket.

Pause Feature
If you find that you have more waste to add to your cycle while the FoodCycler is running, you can use your FoodCycler’s Pause feature. Pause feature should only be performed during drying cycle, otherwise the new food scraps will not be processed properly. Pausing the FoodCycler to add more food scraps will impact the accuracy of the cycle time, which will extend the overall cycle period (though the cycle will never last longer than 8 hours).

The Eco Chips may not be fully processed by the end of the cycle. In this case, you may want to run the Food Cycler a second time to completely dehydrate the bucket contents.

To Pause the Food Cycler, press the Power On/Off button once or open the lid while the unit is processing. Pressing the Power On/Off button once again after locking the lid back in place will resume processing.

IMPORTANT
If the Food Cycler is overloaded or operated continuously for too long, the safety cut-out switch will stop the Food Cycler to prevent the motor from overheating. If this occurs, switch the Food Cycler off, unplug from the power outlet and allow to cool for approximately 30 minutes. Once the motor has fully cooled, it is ready for use again. If overheating is caused by the bucket being overfilled, remove some of the food waste and process in smaller batches.

Control Panel Indicator Lights and Cycle Time

  1. The Power On/Off button (blue light) will illuminate when the FoodCycler is in Standby mode or in operating.
  2. The Drying cycle (green light) can last anywhere between 60-100 minutes and will automatically move to Grinding once cycle has finished.
  3. The Grinding cycle (green light) is the longest cycle and can last anywhere between 4-6hours. Once this cycle is complete, the Food Cycler will move automatically to Cooling.
  4. The Cooling cycle (green light) is the last cycle before completion. The Cooling mode lasts under 30 minutes.
  5. The Change Filter light (red) will illuminate when it is time to replace the filters.
    Control Panel Indicator Lights

NOTE
Typical processing time takes an average of 4 – 6 hours. Cycle time will vary depending on the types of food being processed and the total moisture content. Total maximum processing time is 8 hours. The cooling phase takes up to an additional 30 minutes.

REPLACING THE FILTERS
Your Eco Filters should be replaced regularly or as indicated to ensure an odourless cycle.
If the Food Cycler is used regularly, the filters will need to be changed every 3-4 months (500 Cycle Hours).
At the end of this period, the Change Filter light will illuminate red indicating that the filters need to be replaced.

  • Remove all packaging from the Eco Filters and Filter Air Guides before first use.
    Remove all packaging from replacement filters before fitting into the Food Cycler.
    Follow the steps described below.

NOTE
Always change both filters at the same time.

IMPORTANT
The filters are not washable. Do not immerse any part of the filters in water as it will cause damage.

To replace the EcoFilters:

  1.  Open the back panel of the Food Cycler by pressing down on the plastic tab at the top of the panel (with the arrow), then pull outwards to release. Remove the two filter air guides sitting on top of the filters by tilting slightly towards you, then lift them up and out of the Food Cycler. Do not discard the filter air guides.
    Replace the Eco Filters

  2. Keeping the used filters straight, twist each of them counter-clockwise to remove from the filter cavities.
    Remove one at a time.
    Replace the Eco Filters

  3. Remove the packaging from the filters before fitting. Keeping the new filters straight, insert the right, then the left, into the filter cavities and twist clockwise to secure.
    Replace the Eco Filters

  4. Slide the filter air guides over the top of the filters so they sit straight. Push down slightly to fit.
    Replace the Eco Filters

  5. Locate the filter reset button along the upper, inner lip of the filter cavity and press and hold for 3 seconds. The ‘Change Filter’ light will turn off when it is reset. Replace the back panel.
    Replace the Eco Filters

MPORTANT
On first use, remove the filters as described above and remove the filters stickers.
If the‘Change Filter’ light is not illuminated, do not reset.

REPLACEMENT FILTERS

Replacement filters may be purchased from the Sage website† or at participating retail outlets.

  • Sage Food Cycler™ Model No
    SWR550GRY

  • Filter Replacement Product Code
    SWR050BLK
    Delivery charges may apply.

Please contact Sage Customer Service Centre for further support.
Only use the original Sage filter specially intended for this appliance. Do not use any other filter.

IMPORTANT

CARBON FILTER BUCKET LID
For convenience, you can store the Food Cycler under the bench or even outside of the kitchen in an accessible area of the house, like the laundry or garage. Keep just the Food Cycler bucket on your benchtop to accumulate your food waste hassle and odour-free by using with the carbon filter bucket lid. When full, remove the bucket lid before placing into the Food Cycler to process.

Assembling your bucket lid
  1. Place the carbon filter foam liner inside the bucket lid.
  2. Place the back-lid cover on top of the carbon filter foam liner.
  3. Ensure that all pieces are properly aligned within the ridge of the lid.
  4. Place the locking screw into the centre hole of all the aligned lid parts.
  5. Turn locking screw clockwise until the lid parts are secure.
    Assembly instruction

Your carbon foam lid liner should be replaced every 2-3 months to help reduce odours released from collecting food waste inside the grinding bucket.

  • To replace, simply remove all packaging from the replacement carbon lid liner and place inside the lid as described above.

WARNING
The filters are not washable. Do not immerse any part of the filters in water as it will cause damage.

REPLACEMENT CARBON FOAM LID LINER
Replacement carbon lid liners may be purchased from the Sage website†.
† Delivery charges may apply.
Please contact Sage Customer Service Centre for further support.
Only use the original Sage filter specially intended for this appliance. Do not use any other filter.

ECOCHIPS DISPOSAL

NOTE
The following is a guide to EcoChips disposal only.

  • Country, State/Territory and individual council regulations regarding food waste disposal will vary.
  • Check with your local council for more information before disposing.

There are two ways of disposing your Eco Chips:

  1. In the General Bin
    • Refer to state/territory and individual council regulations for appropriate disposal.
  2. Applied in the Garden
    • If applied to your garden, Eco Chips must be incorporated as part of the topsoil, not just surface applied
    • The Eco Chips can be incorporated into soil around fruit or nut trees or vines at any time. Fallen produce must not be collected off the ground for 90 days after each application.
    • The Eco Chips can be used in agriculture, home gardens and landscaping. If it is applied to land to grow food that comes into direct contact with the soil (such as carrots, lettuces and leafy herbs) consumers must wait 90 days before planting to minimize potential health risks.

Care, Cleaning & Storage

Keeping your Food Cycler clean will help ensure that your Food Cycler performs cleanly and efficiently. Both the exterior of the Food Cycler and the removable bucket should be cleaned regularly.

NOTE
Before starting to operate your Food Cycler for each time, clean the bottom of the grinding bucket and the surface of the heating plate using a clean and dry cloth. Follow the directions below to keep your Food Cycler looking (and working) at its best. Always ensure the Food Cycler is turned off, switched off at the power outlet and unplugged and allow the Food Cycler to cool before performing any cleaning or filter replacement.

Cleaning the outside of the Food Cycler

WARNING

DO NOT immerse your Food Cycler in water. This will damage your Food Cycler beyond repair and might cause electric shock. Exterior, cosmetic cleaning only!

NOTE
Use a clean, dry cloth to clean external surface, internal surface and heating plate surface of the Food Cycler. With particularly stubborn grime, you can add a small amount of dish soap to your damp dish cloth before thoroughly wringing out most of the moisture.

NOTE
Exposure to cooking oils and cleaning chemicals may cause colour fading and discoloration to the Food Cycler. If the Food Cycler is exposed to oils or chemicals, turn off and unplug the appliance and use a damp cloth to clean the external surface of the Food Cycler. Dry thoroughly using a dry, lint-free cloth or paper towel to remove all moisture before use.
DO NOT use gasoline, benzine, thinner, harsh cleaners, etc. on and/or in the Food Cycler while cleaning as they will damage the Food Cycler.
NEVER use alcohol or other solvents on this Food Cycler.

Cleaning the Grinding Bucket
The grinding bucket is made from tough aluminium with a protective porcelain coating, making your bucket dishwasher friendly for ultimate convenience.

Allow your bucket to cool before handling or placing it back in your FoodCycler.

  1. Remove bucket.
  2. Remove all blockages and loose particles from grinding bucket.
  3. Place bucket in lower rack of dishwasher.

If you find that the bucket contains a residue from the previous cycle and you would like to remove it, you can run a cycle with only citrus rinds (lemons, orange, etc.). The citrus peels will help clear any residue or caked-on food waste.

If a jam occurs and you cannot remove the blockage manually, soak the bucket overnight in warm water (soap optional). Avoid using metal tools or metal wire brushes to clear out the blockage.

You can also hand wash your bucket using warm water, a small amount of dish soap and a dish cloth. Scrub around and beneath the agitators as much as possible to clean all available surfaces.

Troubleshooting

Before carrying out any of the following service checks, unplug the Food Cycler from the mains.

PROBLEM WHAT TO DO
FoodCycler will not start
  • Check that the power plug is connected to a power outlet and the outlet is turned on.
  • Check that your Food Cycler is assembled correctly

Power light
Flashing & Food Cycler beeps|

  • Lid unlocked/sensor dislodged

Flashing and Food Cycler does not operate|

  • Require manual reset

No light|

  • No power, check connection

Any Indicator Lights
Flashing & Food Cycler stops processing No Light|

  • Motor overloaded. Check any food jam inside the bucket. Remove some of the food scraps from bucket.
  • NOTE: It only applies to the drying light.
  • No power, check connection Contact Sage Customer Service Centre if the problem still exists. It may be component issue on Food Cycler

Excessive noise|

  • Check that your Food Cycler is on a level surface

A Manual Reset is necessary if your FoodCycler operating system needs to be reset to an earlier mode following a minor malfunction.

Follow these instructions to properly complete a manual reset:

  1. Plug FoodCycler in.
  2. Press and hold the Power On/Off button for 3 seconds, until you hear a beep and the Food Cycler shuts off.
  3. Unplug your FoodCycler for 1 minute.
  4. Plug your FoodCycler back in and wait ten seconds.
  5. Press the Power On/Off button as you normally would to start a cycle.
    If the Manual Reset does not work the first time, try resetting again.

NOTE
If your Food Cycler is signaling a components issue, do not continue using. Contact Sage Customer Service Centre.

Guarantee

Guarantee iconYEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for domestic use in specified territories for 2 years from the date of purchase against defects caused by faulty workmanship and materials. During this guarantee period Sage Appliances will repair, replace, or refund any defective product (at the sole discretion of Sage Appliances).

All legal warranty rights under applicable national legislation will be respected and will not be impaired by our guarantee. For full terms and conditions on the guarantee, as well as instructions on how to make a claim, please visit www.sageappliances.com.

Support

BRG Appliances Limited
Unit 3.2, Power Road Studios,
114 Power Road, London , W4 5PY
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
www.sageappliances.com
Registered in England & Wales No. 8223512
Registered in Germany No. HRB 81309 (AG Düsseldorf)
Registered in France No. 879 449 866 RCS

Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product.

Copyright BRG Appliances 2021
SWR550 UG7 – A21
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References

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