tp-link Deco X95 AX7800 Tri Band Mesh WiFi 6 System User Guide

tp-link Deco X95 AX7800 Tri Band Mesh WiFi 6 System

About This Guide

This guide provides a brief introduction to Deco Whole Home Mesh Wi-Fi 6 System and the Deco app, as well as regulatory information. Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

Conventions
In this guide, the following conventions are used:

redirect to a website or a specific section.

Teal| Key information appears in teal, including management page text such as menus, items, buttons and so on.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.
Tips:| Indicates important information that helps you make better use of your device.

More Info

• Specific product information can be found on the product page at
  https://www.tp-link.com.

• A Technical Community is provided for you to discuss our products at
  https://community.tp-link.com.

• Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at
  https://www.tp-link.com/support.

• Videos about how to configure the Deco can be found on the Setup
  Videos page at https://www.tp-link.com/support/setup-video/#deco

Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.
MU-MIMO Disclaimer
Use of MU-MIMO requires clients to also support MU-MIMO.
IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use.
Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device.
HomeShield Disclaimer
HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit tp-link.com/homeshield for more information.

Appearance

Each Deco has an LED that changes color according to its status, three RJ-45 Ethernet ports, a power slot, and a Reset button.
See the explanation below:
Tip: The product label can be found at the bottom of the product.

Set Up Your Deco

The intuitive Deco app guides you through an easy setup process that gets each unit up and running and all your devices connected and online. Follow the steps below to set up your Deco Whole Home Mesh Wi-Fi 6 System.

1. Download and install the Deco app
   Scan the QR code below or go to Google Play or Apple App Store to download the Deco app. Install the app on your Android or iOS smartphone or tablet.

2. Log in or sign up with TP-Link ID
   Open the app. Use your TP-Link ID to log in. If you don’t have a TP-Link ID, sign up first.
   Note: If you forgot your login password, tap Forgot password?. The Deco app will guide you through the rest.

3. Connect Deco to your modem
   Power off your modem. Connect your Deco to the modem and power them both on. If you don’t have a modem, connect the Ethernet outlet directly to your Deco .

4. Select a location
   Select a location for this Deco. If its location is not listed, you can create a new one by choosing Custom.

5. Set up internet connection
   Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.

6. Create your Wi-Fi network
   Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.

7. Connect to your Wi-Fi network
   Connect your devices to the Deco’s Wi-Fi to continue the setup.

8. Setup complete
   Your Deco network is now up. Connect all devices to the Deco network for better connections.

9. Add more Decos
   Plug in the other included Deco units, and these Deco units will be automatically added to the network within 2 minutes.

Add More Decos

After created a Deco network, you can add more Deco units into the network to expand the Wi-Fi coverage, and manage them conveniently on your Deco app.

• On the Overview page, Tap
• Select the Deco model you want to add, and follow app instructions to complete the setup
• After the setup, you can find the added Decos by tapping

Dashboard

After you successfully set up your Deco network, you will see the dashboard of the Deco app. Here you can get an overview of the network status, customize your home network with enhanced security using a kit of features built to TP- Link HomeShield and set up various advanced features.

• Tap to get an overview of the network status
• Tap to enter the HomeShield page for enhanced security
• Tap for more features

Check Deco Status

In the Overview page, you can check the working status of all the Decos, check the Deco details, change or custom the location, and more.

• Tap to check all Deco’s status
• Tap a Deco unit to check the details
• Tap the Deco unit to change or custom the location

Manage Connected Devices

In the Overview page, you can check the working status of all the connected devices, view the device details, or change the device settings.

• Tap a client on the Devices list to check the details
• Tap to manage the device settings
• Tap Belongs to to add a unique profile for the device and manage its online activities

Create New Networks

On the Deco app, you can create different Deco networks bound to your TP-Link ID, and manage them conveniently from the Deco app with one account. You can also help family or friends by managing their network on your Deco app. Two methods are provided as below to create a new network: from the Overview page or the Menu page.
Method 1. Create a new network from the Overview page

• Tap > Create New Network
• Then follow the app instruction to complete the setup

On the Deco app, you can create different Deco networks bound to your TP-Link ID, and manage them conveniently from the Deco app with one account. You can also help family or friends by managing their network on your Deco app. Two methods are provided as below to create a new network: from the Overview page or the Menu page.

Method 2. Create a new network from the Menu page

• Tap to open the Menu
• Tap > CREATE NEW NETWORK
• Follow app instruction to complete the setup

Wi-Fi Detective

Wi-Fi Detective helps you discover all devices connected to the current Deco Wi-Fi network and identify potential risks.

• In the Overview page, tap to open the Menu
• Tap Wi-Fi Detective
• Tap to find all devices connected to the current Wi-Fi network

Remove/Reboot Deco

You can remove or reboot your Deco easily on the Deco app. Follow the steps below.

• Tap to check all Deco’s status
• Tap a Deco unit to enter the details
• Tap to remove or reboot the Deco
  Note: If the LED light of Deco does not turns pulsing blue after tapping Remove, refer to Appearance to use the reset button to reset it.

HomeShield

Whether protecting your network from malicious attacks, managing your family’s online activities, or prioritizing devices to get better performance, TP-Link HomeShield provides you a kit of basic (free) and Pro (charged) features to enhance your whole home network with enhanced security. An overview of HomeShield features are shown below.

• What is HomeShield: tp-link.com/homeshield
• How to use HomeShield features and upgrade to HomeShield Pro: go to the product support page at https://www.tp-link.com and refer to TP-Link HomeShield User Guide.
• Weekly/Monthly Reports: Review a weekly or a monthly list of usage, such as security threats, top visited contents, and more, to better manage your family’s online activities.
• HomeShield Pro subscription: To enjoy more features, you can upgrade to HomeShield Pro.
• Scan: Examine your network regularly to identify the potential risks, thus improving your network performance and security.
• Real-Time Protection: Real-Time Protection is for Pro users only. There are three ways to ensure your home network and your IoT devices remains safe: (1) block malicious websites, protect your home network and applications against external attacks and eliminate vulnerabilities; (2) prevent infected devices from sending sensitive information or security threats to clients outside your network; (3) identify IoT devices and immediately monitor their security performance once they join the network.
• Parental Controls: Create profiles for family members and specify the devices that belong to each. Set individualized parental controls including when and for how long each person can access the internet. Block inappropriate content and pause the internet if necessary.
• QoS: Prioritize the connection of a particular device for a set duration, such as a family member’s laptop for one hour during a video call.

Wi-Fi Settings

You can change the network name and password of your main network, create a separate network for guests to guarantee the security and privacy of your main network, and shake your device to share the network details easily with family and friends.

• Tap > Wi-Fi
• Manage your main network (eg. change your Wi-Fi network name and password)
• Enable guest network
• Shake to share your network

Blacklist

Compile a blacklist to avoid devices added on the blacklist to access to your network, ensuring the safety of your personal information shared in the network.

• Tap > Blacklist
• Add clients to blacklist
• Add other devices to blacklist
• Manage blacklist

Online Update

TP-Link is dedicated to improving product features and providing a better customer experience. An up-to-date firmware provides better and more stable network performance. Always update your Deco to the latest firmware version when prompted in the Deco app.

• Tap > Update Deco
• Follow app instructions to update your Deco to the latest version
  Tip: If the firmware update fails, please reboot the main Deco, move the Satellite Deco closer to the main Deco, then try to update again.

Advanced Features

Additional features are available under the Advanced menu. You can modify WAN settings (IPv4 & IPv6), add IPv6 firewall rules, modify LAN IP, set up DHCP server, enable VLAN/IPTV/MAC Clone mode, reserve the same IP address for a specific device, set up port forwarding rules to make your local computers accessible to other devices over the internet, enable TP-Link DDNS, SIP ALG, fast roaming and beamforming, control Deco’s LED, change the working mode, and configure the notification settings.

• Tap > Advanced

• View IPv4 details or change the internet connection type

• Enable IPv6 to set up an IPv6 internet connection

• Add IPv6 firewall rules to allow specific devices to access the specified services

• Modify LAN IP to avoid IP address conflict

• Change DHCP server settings

• Enable IPTV/VLAN mode to support IPTV services

• Enable MAC Clone if Deco fails to connect to the internet
  Tip: For more about MAC Clone, refer to https://www.tp- link.com/support/faq/2925/

• Reserve IP addresses for specific devices to recognize and manage the device more easily

• Set up port forwarding rules to enable devices in your network accessible over the internet with safety

• Register a TP-Link DDNS domain name to access your router and local servers using a domain name

• Enable SIP ALG to communicate with SIP (Session Initiation Protocol) servers via NAT

• Enable UPNP to allow your local network to dynamically open ports for applications like gaming

• Enable Fast Roaming to allow your wireless devices to switch connection to different Decos seamlessly

• Enable Beamforming to concentrate Wi-Fi signal towards connected devices for stronger connections

• Toggle off LED to turn off the light on Deco. Configure the Night Mode to turn off the LED light at bedtime only

• Change the operating mode
  Note: When the Deco works in Access Point mode, advanced features such as HomeShield, IPv4, Address Reservation, Port Forwarding, and DHCP server are not available.

• Set connection alerts to receive notifications once the clients connect to or disconnect from Deco

• Set notifications to receive alerts in the notification bar
  Note: If the Notifications option shows “Disabled”, go to Settings > Notifications on your mobile device to enable it.

WPS

WPS (Wi-Fi Protected Setup) helps you to quickly and securely connect a client to a network with a tap without entering any password.

• Tap > WPS
• Tap the WPS icon on Deco app and then on your client
• Your device connects to the network successfully if shown as below

Weekly/Monthly Reports

Review the weekly or monthly usage reports, such as security threats and total connected network devices each day.

• Tap > Reports
• View weekly / monthly reports
• Tap to enable or disable reports

Managers

Add friends and family members to help manage your network. Each manager should have their own TP-Link ID.

• Tap > Managers
• Add other accounts as managers
• Set privileges for managers
• Remove managers

FAQ

Solutions to common problems during setup or use are provided here for reference. Follow the steps in the provided link to solve your problem.
If problems still exist, contact us: https://www.tp-link.com/support

• Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn’t find Deco”?
  Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM

• Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn’t find another Deco”?
  Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4

• Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?
  Refer to the video https://youtu.be/OSUrGdWH-i0

• Q4. What should I do if my wireless devices cannot connect to Deco?
  Refer to the guide https://www.tp-link.com/support/faq/2718/

• Q5. What should I do if Deco suddenly lost internet access?
  Refer to the guide https://www.tp-link.com/support/faq/1454/

• Q6. How can I find a suitable spot for my Deco?
  Refer to the guide https://www.tp-link.com//support/faq/1446/

• Q7. What can I do if the Deco app isn’t working properly?
  Refer to the guide https://www.tp-link.com/support/faq/1456/

Authentication

FCC Compliance Information Statement

• Product Name: AX7800 Whole Home Mesh Wi-Fi 6 System
• Model Number: Deco X95

Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. “To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
FCC Compliance Information Statement
Product Name: I.T.E POWER SUPPLY
Model Number: T120250-2B4
Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/

Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take
adequate measures.
OPERATING FREQUENCY(the maximum transmitted power)

• 2412MHz—2483.5MHz (20dBm)
• 5150MHz—5250MHz (23dBm)
• 5250 MHz -5350 MHz (23dBm)
• 5470 MHz -5725 MHz (30dBm)

EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU,
2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tp- link.com/en/support/ce/
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way
of health protection.
The device complies with RF specifications when the device is used at 20 cm from your body.
National Restrictions
Attention: This device may only be used indoors in all EU member states, EFTA countries, and Northern Ireland.

UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tp- link.com/support/ukca
National Restrictions
Attention: This device may only be used indoors in Great Britain.

Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device

Caution:
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz, 5470-5600MHz, and 5650-5725MHz.
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use a damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended
• Do not use device where wireless devices are not allowed.
• The adapter shall be installed near the equipment and shall be easily accessible.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

References

• Link: Simple, secure one-click payments
• HomeShield | TP-Link Australia
• How to Configure MAC Clone on Deco if Deco fails to connect to the internet | TP-Link United Kingdom
• WiFi Networking Equipment for Home & Business | TP-Link
• TP-Link Community
• WiFi Networking Equipment for Home & Business | TP-Link
• How can I find a suitable spot for my Deco? | TP-Link Australia
• CE Regulatory Compliance | TP-Link
• Encountering an Error When Adding a Deco | TP-Link
• What can I do if the Deco app isn't working properly | TP-Link
• Main Deco Failed to Complete Setup | TP-Link
• Support Videos | TP-Link
• Regulatory Compliance | TP-Link

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