TouchView Interactive TV-WP-HDUSB-KIT 4K HDBaseT 2.0 Extender User Manual

TouchView Interactive TV-WP-HDUSB-KIT 4K HDBaseT 2.0 Extender

Preface

Read this user manual carefully before using the product. Pictures shown in this manual are for reference only. Different models and specifications are subject to real product.
This manual is only for operation instruction, please contact the local distributor for maintenance assistance. The functions described in this version were updated till July, 2018. In the constant effort to improve the product, we reserve the right to make functions or parameters changes without notice or obligation. Please refer to the dealers for the latest details.

FCC Statement

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. It has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. Operation of this equipment in a residential area is likely to cause interference, in which case the user at their own expense will be required to take whatever measures may be necessary to correct the interference. Any changes or modifications not expressly approved by the manufacture would void the user’s authority to operate the equipment.

SAFETY PRECAUTIONS

To ensure the best performance from the product, please read all instructions carefully before using the device. Save this manual for further reference.

• Unpack the equipment carefully and save the original box and packing material for possible future shipment.
• Follow basic safety precautions to reduce the risk of fire, electrical shock and injury to persons.
• Do not dismantle the housing or modify the module. It may result in electrical shock or burn.
• Using supplies or parts not meeting the products’ specifications may cause damage, deterioration or malfunction.
• efer all servicing to qualified service personnel.
•  To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this product near water.
• Do not put any heavy items on the extension cable in case of extrusion.
• Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards.
• Install the device in a place with fine ventilation to avoid damage caused by overheat.
• eep the module away from liquids.
• Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on to the housing, unplug the module immediately.
• Do not twist or pull by force ends of the optical cable. It can cause malfunction.
• Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
• Unplug the power cord when left unused for a long period of time.
• Information on disposal for scrapped devices: do not burn or mix with general household waste, please treat them as normal electrical wastes.

Product Introduction

Thanks for choosing the TV WP HDUSB KIT HDBaseT 2.0 extender , which consists of a wallplate transmitter and a receiver. The extender is designed to transmit HDMI (108 0P , 4K@60Hz 4:2:0), RS232 and USB signal up to 328 ft/100m away by using a signal CATx cable. The wallplate transmitter f eatures two HDMI input s , and one of them can be select ed as the input source by the SOURCE/AUTO button on the front panel. It also features Type B USB port to connect a PC or other device which needs to be control led by the far end HID devices (e.g. mouse, keypad and so on), which are connected to the Type A USB input ports of receive r. The transmitter supports CEC: the DISPLAY ON/OFF button on the front panel is used to control the far end display device, and it can be programmed by RS232 command to ensure compatibility with various display devices. Moreover, 24 V PoC allows the transmitter can be powered from the receiver, and the transmitter has a 12V DC output for powering another device.

Features

• Supports HDMI signal up to 4K@60Hz 4:2:0.
• HDMI 1.4 standard and HDCP 2.2 compliant.
• Automatically detect active input when source is connected.
• HDBaseT technology extends HDMI, USB and RS232 signal up to 328ft/100m over CATx cable.
• Supports bi-directional RS232 pass-through with HDBaseT connection and local control.
• Supports CEC to turn on/off display by the DISPLAY ON/OFF button.
• Ensures display of content-protected media and interoperability with other HDCP-compliant devices.
• Supports 24V PoC wide range, the transmitter can be powered from the receiver by the CATx cable.
• Provides 12V power supply for other device like WP series Control Panel.
• Firmware upgrade by Micro-USB port.

Package List

Wallplate transmitter

| l  1x TV-WP-HDUSB-KIT Wallplate Transmitter

l  4x Mounting Screws

l  1x 2-pin Terminal Block

l  1x 3-pin Terminal Block

---|---

Receiver

| l  1x TV-WP-HDUSB-KIT Receiver

l  2x Mounting Ears

l  4x Mounting Screws

l  4x Plastic Cushions

l  1x RS232 Cable (3-pin to DB9)

l  1x Power Adaptor (24V DC 1.25A)

| l  1 x User Manual

Note: Please contact your distributor immediately if any damage or defect in the components is found.

Specification

Transmitter

Input

Input| (2) HDMI
Input Connector| (2) Type-A female HDMI
Output
Output| (1) HDBT, (1) TO PC, (1) DC OUT
Output Connector| (1) RJ45, (1) Type-B USB, (1) 2-pin terminal block
Control
Control Port| (1) FIRMWARE, (1) RS232
Control Connector| (1) Micro-USB, (1) 3-pin terminal block
General
Bandwidth| 10.2Gbps
HDMI Version| 1.4
HDCP Version| 2.2
Video Resolution| Up to 4K×2K@60Hz 4:2:0
Transmission Mode| HDBaseT
Transmission Distance| 1080P/4K@60Hz ≤ 328ft/100m
Power Supply| Powered from the receiver by CATx cable.
Operation Temperature| -10℃ ~ +55℃
Storage Temperature| -25℃ ~ +70℃
Relative Humility| 10%-90%
Dimension (WHD)| 89mm x 104.5mm x 44mm
Net Weight| 250g

Receiver

Input

Input| (1) HDBT, (3) USB
Input Connector| (1) RJ45, (3) Type-A USB
Output
Output| (1) HDMI
Output Connector| (1) Type-A female HDMI
Control
Control port| (1) FIRMWARE, (1) RS232
Control Connector| (1) Micro-USB, (1) 3-pin terminal block
General
Bandwidth| 10.2Gbps
HDMI Version| 1.4
HDCP Version| 2.2
Video Resolution| Up to 4K×2K@60Hz 4:2:0
Transmission Mode| HDBaseT
Transmission Distance| 1080P/4K@60Hz≤ 328ft/100m
AC Adapter Input Power| 100V~240V AC, 50/60Hz
Input Power| 24V DC 1.25A
Power Consumption| 23W (Max, work with the transmitter)
Operation Temperature| -10℃ ~ +55℃
Storage Temperature| -25℃ ~ +70℃
Relative Humility| 10%-90%
Dimension (WHD)| 136mm x 25.5mm x 95mm
Net Weight| 365g

Panel Description

Transmitter Front Panel

1. POWER LED: The LED illuminates red when power is applied.

2. LINK LED: The LED illuminates green when the transmitter is successfully connected to the receiver are by a CATx cable.

3. HDCP LED:

   • The LED illuminates green when the HDMI signal is transmitted with HDCP.
   • The LED blinks green when the HDMI signal is transmitted without HDCP.
   • The LED turns off when there is no HDMI signal input.

4. SOURCE SELECT: Press the button to select the next input source, or press and hold it at least 3 seconds to enable auto-switching mode. For more details, please refer to the 5.1 Signal Switching on the page 10.

5. DISPLAY ON/OFF: Press the button to turn on/off the display. For more details, please refer to the 5.2 Display Control on the page 10.

6. TO PC: Type-B USB port to connect a PC or other device needs to be controlled.

7. HDMI IN 1 LED: The LED illuminates orange when the HDMI IN 1 port is connected to a source device, and it will turn green once the device is selected as input source.

8. HDMI IN 1: Type-A HDMI port to connect a HDMI source.

9. HDMI IN 2 LED: The LED illuminates orange when the HDMI IN 2 port is connected to a source device, and it will turn green once the device is selected as input source.

10. HDMI IN 2: Type-A HDMI port to connect a HDMI source.

11. RESET: Press the recessed button to reboot this unit.

12. FIRMWARE: Micro-USB port for firmware upgrade.

13. HDBT OUT (PoC IN): RJ45 HDBaseT output port to connect to the HDBT IN port of the receiver by a CATx cable. It supports 24V PoC to enable the transmitter can be powered from receiver.

14. DC OUT: 2-pin terminal block to connect a compatible device which needs to be powered.

15. RS232: 3-pin terminal block to connect a control device (such as PC) to send RS232 command to control this unit, or to connect a third party device which needs to be controlled by RS232 pass-through. For more details, please refer to the 6. RS232 Control on the page 11.

Receiver Front Panel

1. POWER LED: The LED illuminates red when power is applied.
2. ON LED: The LED blinks green when the receiver is in the working status.
3. LINK: The LED illuminates green when the receiver is successfully connected to the transmitter are by a CATx cable.
4. HDCP LED:
   • The LED illuminates green when the HDMI signal is transmitted with HDCP.
   • The LED blinks green when the HDMI signal is transmitted without HDCP.
   • The LED turns off when there is no HDMI signal input.
5. FW: Micro-USB port for firmware upgrade.

Receiver Rear Panel

1. HDMI OUT: Type-A HDMI port to connect a display.
2. HDBT IN: RJ45 HDBaseT input port to connect to the HDBT OUT port on the transmitter by a CATx cable.
3. USB IN: Three type-A USB ports to connect HID devices (e.g. mouse, keypad and so on) to control the device which is connected to the TO PC port of the transmitter.
4. RS232: 3-pin terminal block to connect a control device (such as PC), or to connect a third party device which needs to be controlled by RS232 pass-through. For more details, please refer to the 6. RS232 Control on the page 11.
5. DC 24V: Power port to connect the 24V DC power adaptor.

System Connection

Usage Precaution

• Make sure all components and accessories included before installation.
• System should be installed in a clean environment with proper temperature and humidity.
• All of the power switches, plugs, sockets, and power cords should be insulated and safe.
• All devices should be connected before power on.

System Diagram
The following diagram illustrates typical input and output connection that can be utilized with the extender:

Button Control

Signal Switching

1. Press the SOURCE SELECT button to switch to next source device, and then the corresponding input LED will turn green.

2. Press and hold the SOURCE SELECT button at least 3 seconds to enable auto-switching mode, and it abides by the following principles:

   • New input:
     Once a new input signal detected, the transmitter will automatically switch to this new signal.

   • Signal removing
     Once removing the current display signal, the transmitter will automatically switch to another active HDMI input.

   • Rebooting device
     The transmitter can save the last configuration before losing power. If the last switching mode is auto-switching, the transmitter will automatically enter
     auto-switching mode once rebooted, then detect all inputs and memorize their connection status for future rebooting using. If the last selected input source is still available, the transmitter will switch to this input. Otherwise, it will switch to the first available active input source starting at HDMI IN 1.
     

   • Exit auto-switching mode
     The input source would remain the same when press and hold the SOURCE SELECT button again to exit the auto mode.

Display Control

1. Press the DISPLAY ON/OFF button to turn on/off the display.
2. The DISPLAY ON/OFF can be customized by sending RS232 commands for compatibility with various displays. For more details, please refer to the 6.3.4 Button Control User-defined on the page 16.

RS232 Control

RS232 Connection
According the RS232 control mode, there are three types of RS232 connection for different application.

1. When only control the local transmitter, please connect a control device (e.g. PC) to the RS232 port of the transmitter, the connection diagram is shown below:
2. When control the far-end third-party device from local control device (e.g. PC) please connect the PC to the RS232 port of the transmitter, and then please connect the third party device (e.g. to the RS232 port of receiver. T he connection diagram is shown as below:
3. When control the local third party device from far end control device (e.g. PC), please connect the PC to the RS232 port of the receiver , and then please connect the third party device to the RS232 port of transmitter The connection diagram shown a below:

RS232 Control Software
After set all needed input and output devices according to the RS232 connection diagram, please install the RS232 control software into the control PC to send RS232 command.

• Installation : Copy the control software file to the control PC
• Uninstallation : Delete all the control software files in the corresponding file path. Here take the software Co mmWatch.exe as an example. First, please d ouble click the following icon:

Then, the interface of the control software is showed as below:

Please set the parameters of COM number, bound rate, data bit, stop bit and the parity bit correctly, then the RS 232 command s can be sent in the Command Sending Area. Baud rate: 2400, 4800 9600 19200 38400 57600 or 115200.

• Data bit: 8.
• Stop bit: 1.
• Parity bit: none.

RS232 Command
Beside the button control on the front panel, the transmitter can be controlled by sending the below command s

• Baud rate: 9600.
• Data bit: 8.
• Stop bit: 1.
• Parity bit: none.

Signal Switching

50712%

| ****

Get the signal switching mode.

| AUTO SWITCHING
MANUAL SWITCHING

CEC Command

Note: The display must support CEC.

HDCP Command

50709%

| ****

Get the HDCP mode

| HDCP: ON
HDCP: OFF

50713%

| ****

Get the HDCP status

| HDCP1.4
HDCP2.2
NO HDCP

Button Control User defined
When the display is incompatible with the extender , t he DISPLAY ON/OFF button can be defined to send control characters by following command format.

Command

Format

| Function| Command Example|
---|---|---|---
| k=0, Set the DISPLAY ON| |
| k=1, Set the DISPLAY OFF

xxxx: ASCII characters

| /+02:abc123|
| b=0, Baud rate is 2400| |
/+kb: xxxx| b=1, Baud rate is 4800 b=2, Baud rate is 9600 b=3, Baud rate is 19200 b=4, Baud rate is 38400

b=5, Baud rate is 57600

|

Set the DISPLAY ON to send the ASCII characters abc123.

|
| b=6, Baud rate is 115200| |
| k=0, Set the DISPLAY ON| |
| k=1, Set the DISPLAY OFF

xx xx xx xx: HEX characters

| /-12:30 31 32 33|
| b=0, Baud rate is 2400| |
/-kb:xx xx xx xx| b=1, Baud rate is 4800

b=2, Baud rate is 9600

|

Set the DISPLAY OFF

|
| b=3, Baud rate is 19200| to send the HEX|
| b=4, Baud rate is 38400| characters 30 31 32|
| b=5, Baud rate is 57600| 33.|
| b=6, Baud rate is 115200| |

Factory Default

Panel Drawing

Transmitter

Receiver

Troubleshooting & Maintenance

Color losing or no video

signal output on the HDMI display.

| ****

The cables maybe not connected correctly or maybe is broken.

| ****

Check the cables are properly connected and in working condition.

No HDMI signal output in the device while local HDMI input is in normal working status.
Output image with white noise.
POWER indicator doesn’t work or no respond to any operation.| ****

Loose or failed power cord connection.

| Double check the power cord connection.

Note: If your problem still remaining after following the above troubleshooting steps, please contact your local dealer or distributor for further assistance.

Customer Service

The return of a product to our Customer Service implies the full agreement ofthe terms and conditions hereinafter. There terms and conditions may be changed without prior notice.

Warranty

The limited warranty period of the product is fixed three years.

Scope
These terms and conditions of Customer Service apply to the customer service provided for the products or any other items sold by authorized distributor only.

Warranty Exclusion

• Warranty expiration.
• Factory applied serial number has been altered or removed from the product.
• Damage, deterioration or malfunction caused by:
• Normal wear and tear.
• Use of supplies or parts not meeting our specifications.
• No certificate or invoice as the proof of warranty.
• The product model showed on the warranty card does not match with the model of the product for repairing or had been altered.
• Damage caused by force majeure.
• Servicing not authorized by the distributor
• Any other causes which do not relate to a product defect.
• Shipping fees, installation or labor charges for installation or setup of the product.

Documentation:
Customer Service will accept defective product(s) in the scope of warranty coverage at the sole condition that the defeat has been clearly defined, and upon reception of the documents or copy of the invoice, indicating the date of purchase, the type of product, the serial number, and the name of the distributor.

4K HDBaseT 2.0 Extender 21
Remarks : Please contact your local distributor for further assistance or a solution.

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