opengear OM2216 Console Server User Guide

opengear OM2216 Console Server

REGISTER

This Quick Start Guide covers basic installation and configuration of the OM2200. For detailed guidance, consult the Operations Manager User Guide: https://opengear.com/support/documentation/.
Register your product: https://opengear.com/product-registration
When you register, you:

• Activate your warranty.
• Get notified when firmware updates are released.

WHAT’S IN THE BOX

OM2200 Device

Figure: OM2248-L model

1. Serial ports i
2. RJ45 serial console
3. Front USB ports
4. NET1 and NET2 (1G SFP and Copper) ii
5.  LED indicators iii
6. USB serial console
7. Config erase button
8. SIM card slots iv
9. Cell (main) iv
10. Cell (aux) iv
11. GPS iv v
12. USB serial ports
13. Dual AC power supply vi

• Number of serial ports varies per model. Integrated switch variation on next page.
• Combination network interfaces allow either SFP or Copper to be used. 10G variation on next page.
• LED definitions available in the Operations Manager User Guide.
• Cellular models only.
• Not implemented.
• Dual DC variation on next page.

Device Variations
Integrated Switch
OM2224-24E models have 24 serial ports (left) and 24 gigabit ethernet ports (right).

10G Ethernet
10G models have network interfaces NET1 (10G SFP+), NET2 (10G SFP+) and NET3 (1G Copper).

Dual DC Power Supply
DDC models have a dual DC power supply.

Kit Contents

Note: Contents may be different from those pictured due to region or supplier.

HARDWARE INSTALLATION

Step 1. Connect Network Interfaces
Connect the device to a local network using any of the available physical network interfaces. All interfaces will receive a dynamic address via DHCP and DHCPv6.
Additionally, the device can be accessed from a computer or local network via a static IPv4 address as shown in Table: Default static interface connection.

Table: Default firewall zones for interfaces

Step 2. Connect Cellular Antennas
For -L models, attach the included antennas or external mount to the CELL (MAIN) and CELL (AUX) connectors.
If you have a data plan, insert a carrier-provided mini-SIM into the first SIM card slot (slot 1) with contacts facing upward.
Note: You will hear a click when it is correctly inserted.

Step 3. Connect Serial Devices
Connect managed devices to the serial interfaces on the front of the unit.

Step 4. Connect USB Devices
USB serial devices can be connected to the USB slots at the front and rear of the unit if required.

Step 5. Connect The Power
Connect the power cable to the rear of the unit.
A second power cable can be connected if redundancy is required. The power cables can be connected in any order.
LED Power Status Indicator

ACCESS THE DEVICE

Step 1. Log in via the Web UI
Using a computer on the same subnet as the static network interface shown in “Hardware Installation” on page 5, access the web UI with your web browser at https://192.168.0.1/ .
Note: The device has a self-signed SSL certificate. Your browser will display an “Untrusted connection” warning. Click through the warning to access the login page.
To log in for the first time, enter the username root and password default and click Submit.

Step 2. Change Root Password
When logging in to the device for the first time you will be prompted to change the root password immediately.
Enter the current password followed by the new password and click Log in.
The ACCESS > Serial Ports page appears displaying a list of connected serial devices and links to a Web Terminal or SSH connection for each.

CONFIGURE SNMP POWER ALERTS

Configure > SNMP Alerts > Power > Voltage
Configure the System Voltage Range alert to send an SNMP TRAP whenever the system reboots or the voltage on either power supply leaves or enters the user-configured voltage range.
For more details, consult the Operations Manager User Guide:
https://opengear.com/support/documentation/.

CONFIGURE SERIAL PORTS

To change settings for individual serial ports:

1. Navigate to CONFIGURE > Serial Ports.
2. Click the Edit button next to the port you wish to modify.
3.  Change port settings, logging settings or configure IP aliases.
4.  Click Apply to save changes.

Table: Default configuration for serial ports

CONFIGURE LOCAL CONSOLE

CONFIGURE > Local Management Consoles
Operations Manager OM2200 units contain one RJ45 serial console and one micro- USB serial console.
To configure local console ports:

1. Navigate to CONFIGURE > Local Management Consoles.
2. Click the Edit button next to the local console you wish to modify.
3. Change port settings.
4.  Click Apply to save changes.

Table: Default serial port configuration for local console access

CONFIGURE NETWORK

CONFIGURE > Network Connections > Network Interfaces
Click to expand any row to display status information about the interface and its connections.

Configure Physical Interfaces
Click the Edit button to configure media and MTU for the any of the physical interfaces.

Modify Default IPv4 Static Interface

1. Click the “IPv4 Static” label under NET1 or NET3 to open the edit connection page.
2. Enter the IPv4 address.
3. Enter the network mask.
4. Click Apply to save changes.

Configure Cellular Interface
If your unit has a cellular modem it will appear in the list of Network Interfaces. It is disabled by default and requires configuration.

Step 1. Enable Cellular Interface
Click the Enabled button to enable the cellular interface.
Tip: Before enabling the modem please follow the steps under “Hardware Installation” on page 5 to ensure good signal strength.

Step 2. Enter Carrier APN Settings
If your carrier requires an APN it must be entered before a successful cellular connection can be established.

1. Click the Edit button to open the Manage Cellular Interface page.
   

2.  Expand the SIM Settings section under SIM CARD 1.

View Switch Port Interfaces
OM2224-24E models have an integrated Ethernet switch. The switch ports are bridged together by default in the interface called “Switch”.

This default bridge can be modified or deleted to configure custom bridges or bonds between any interface.
For more details, consult the Operations Manager User Guide:
https://opengear.com/support/documentation/.

CREATE NEW ADMINISTRATIVE USER

Note: You should create a new administrative user rather than continuing as the root user.

1. Navigate to CONFIGURE > User Management > Local Users.
2. Click the Add User button at the top-right of the page.
3. Click the User Enabled checkbox.
4. Enter Username and Password.
5. Assign the admin group to the user to provide full access privileges.
6.  Click Save User to create the new user account.
7. Log out and log back in as this user for all administrative functions.

For more details about Users and Groups configuration, consult the Operations Manager User Guide: https://opengear.com/support/documentation/.

ACCESS DEVICE CONSOLES

After you have attached managed devices and configured serial ports by following “Configure Serial Ports” on page 8, you can now access the console of your managed devices on your network.
Web UI

1. Navigate to ACCESS > Serial Ports to view the list of serial ports on the device.
2. Click the Web Terminal button to the right of any serial port in Console Server mode to access it via the web terminal.

Console
For administrator users logged in to the device via console or SSH:

1. Type pmshell to view the list of available managed devices.
2. Enter the port number to access the desired device and press Enter.

SSH
The managed devices connected to the Operations Manager can be accessed directly with an SSH command to connect to the device.

• To view the list of managed devices: ssh +serial@
• To connect to a specific device by port: ssh +port@
• To connect to a specific device by name: ssh +@

Note: The SSH delimiter can be modified via the Web UI at CONFIGURE > Services > SSH.

Telnet
Telnet access to managed devices is not supported at this time.

LIGHTHOUSE CENTRALIZED MANAGEMENT

Note: Lighthouse is a powerful tool that simplifies the way you manage your out-of-band network through a single pane of glass. Better control and visibility provides 24/7 resilient access to your connected IT infrastructure. For more information, visit https://opengear.com/products/lighthouse/.

To enroll your device:

1. Navigate to CONFIGURE > Lighthouse Enrollment.
2. Click the Add Lighthouse Enrollment button at the top-right of the page.
3. Enter the Lighthouse Address, Enrollment Token, optional port and optional Enrollment Bundle.
4. Click Apply to begin the enrollment process.

Note: Enrollment of an Opengear device can also be performed from Lighthouse using Add Node functionality.

References

• Product Registration - Opengear
• Lighthouse Software - Opengear

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