opengear OM1204 Console Server User Guide

opengear OM1204 Console Server

Includes:
OM1204, OM1204-L, OM1204-4E, OM1204-4E-L, OM1208, OM1208-L,
OM1208-8E, OM1208-8E-L

REGISTER
This Quick Start Guide covers basic installation and configuration of the OM1200. For detailed guidance,consult the Operations Manager User Guide: https://opengear.com/support/documentation/.

Register your product: https://opengear.com/product-registration

When you register, you:

• Activate your warranty.
• Get notified when firmware updates are released: https://opengear.com/support/device-updates/

WHAT’S IN THE BOX

OM1200 Device

Figure: OM1208-8E-L model

1. NET1 and NET2 (1G SFP) i ii
2. NET1 and NET2 (1G Copper) ii
3. Serial Ports iii
4. Integrated Ethernet Switch iv
5. Front USB Ports
6. LED indicators v
7. DC Power Supply (2) vi
8. Cell (main) vii
9. Cell (aux) vii
10. GPS vii viii
11. SIM card slots vii
12. Config erase button
13. DC Power Supply (1)

• SFP on models with integrated ethernet switch only.
• Combination network interfaces allow either SFP or Copper to be used.
• Number of serial ports varies per model.
• Available on models with integrated ethernet switch only.
• LED definitions available in the Operations Manager User Guide.
• Available on dual power supply models only.
• Cellular models only.
• Not implemented.

Kit Contents

Note:
Contents may be different from those pictured due to region or supplier.

Table: List of contents

HARDWARE INSTALLATION

Step 1. Connect Network Interfaces
Connect the device to a local network using any of the available physical network interfaces. All interfaces will receive a dynamic address via DHCP and DHCPv6.
Additionally, the device can be accessed from a computer or local network via interface NET1 with a static IPv4 address 192.168.0.1/24.

Table: Default firewall zones for interfaces

WAN                      NET1
LAN| NET2

Step 2. Connect Cellular Antennas
For -L models, attach the included antennas or external mount to the CELL (MAIN) and CELL (AUX) connectors.
If you have a data plan, insert a carrier-provided mini-SIM into the first SIM card slot (slot 1) with contacts facing upward.

Note: You will hear a click when it is correctly inserted.

Step 3. Connect Serial Devices
Connect managed devices to the serial interfaces on the front of the unit.

Step 4. Connect USB Devices
USB serial devices can be connected to the USB slots at the front of the unit if required.
Note: USB ports A and B are USB 2.0 and ports C and D are USB 3.0.

Step 5. Connect The Power
Connect the power cable to the rear of the unit.

On dual power supply units a second power cable can be connected if redundancy is required. The power cables can be connected in any order.

LED Power Status Indicator

Note: On devices with a single power supply, the LED power status indicator will be green at all times.

ACCESS THE DEVICE

Step 1. Log in via the Web UI
Using a computer on the same subnet as the static network interface shown in “Hardware Installation” on page 4, access the web UI with your web browser at https://192.168.0.1/.

Note: The device has a self-signed SSL certificate. Your browser will display an “Untrusted connection” warning. Click through the warning to access the login page.
To log in for the first time, enter the username root and password default and click Submit.

Step 2. Change Root Password
When logging in to the device for the first time you will be prompted to change the root password immediately.
Enter the current password followed by the new password and click Log in.
The ACCESS > Serial Ports page appears displaying a list of connected serial devices and links to a Web
Terminal or SSH connection for each.

CONFIGURE SNMP POWER ALERTS

Configure > SNMP Alerts > Power > Voltage
Configure the System Voltage Range alert to send an SNMP TRAP whenever the system reboots or the voltage on either power supply leaves or enters the user-configured voltage range.
For more details, consult the Operations Manager User Guide: https://opengear.com/support/documentation/.

CONFIGURE SERIAL PORTS
To change settings for individual serial ports:

1. Navigate to CONFIGURE > Serial Ports.
2. Click the Edit button next to the port you wish to modify.
3. Change port settings, logging settings or configure IP aliases.
4. Click Apply to save changes.

Table: Default configuration for serial ports

CONFIGURE LOCAL CONSOLE
Configure > Serial Ports
Operations Manager OM1200 units have serial port 1 configured in Local Console mode by default.

To configure local console ports:

1. Navigate to CONFIGURE > Serial Ports.
2. Click the Edit button next to the serial port you wish to modify.
3. Change port settings.
4. Click Apply to save changes.

CONFIGURE NETWORK
CONFIGURE > Network Connections > Network Interfaces
Click to expand any row to display status information about the interface and its connections.

Configure Physical Interfaces
Click the Edit button to configure media and MTU for the any of the physical interfaces.

Modify Default IPv4 Static Interface

1. Click the “IPv4 Static” label under NET1 to open the edit connection page.
2. Enter the IPv4 address.
3. Enter the network mask.
4. Click Apply to save changes.

Configure Cellular Interface
If your unit has a cellular modem it will appear in the list of Network Interfaces. It is disabled by default and requires configuration.

Step 1. Enable Cellular Interface
Click the Enabled button to enable the cellular interface.

Tip: Before enabling the modem please follow the steps under “Hardware Installation” on page 4 to ensure good signal strength.

Step 2. Enter Carrier APN Settings
If your carrier requires an APN it must be entered before a successful cellular connection can be established.

1. Click the Edit button to open the Manage Cellular Interface page.
2. Expand the SIM Settings section under SIM CARD 1.
3. Enter the APN settings for your carrier.
4. Click Confirm to save the changes.

View Switch Port Interfaces
OM1204-4E and OM1208-8E models have an integrated Ethernet switch. The switch ports are bridged together by default in the interface called “Switch”.

This default bridge can be modified or deleted to configure custom bridges or bonds between any interface.
For more details, consult the Operations Manager User Guide: https://opengear.com/support/documentation/.

CREATE NEW ADMINISTRATIVE USER

Note: You should create a new administrative user rather than continuing as the root user.

1. Navigate to CONFIGURE > User Management > Local Users.
2. Click the Add User button at the top-right of the page.
3. Click the User Enabled checkbox.
4. Enter Username and Password.
5. Assign the admin group to the user to provide full access privileges.
6. Click Save User to create the new user account.
7. Log out and log back in as this user for all administrative functions.

For more details about Users and Groups configuration, consult the Operations Manager User Guide: https://opengear.com/support/documentation/.

ACCESS DEVICE CONSOLES

After you have attached managed devices and configured serial ports by following “Configure Serial Ports” on page 7, you can now access the console of your managed devices on your network.

Web UI

1. Navigate to ACCESS > Serial Ports to view the list of serial ports on the device.
2. Click the Web Terminal button to the right of any serial port in Console Server mode to access it via the web terminal.

Console
For administrator users logged in to the device via console or SSH:

1. Type pmshell to view the list of available managed devices.
2. Enter the port number to access the desired device and press Enter.

SSH
The managed devices connected to the Operations Manager can be accessed directly with an SSH command to connect to the device.

• To view the list of managed devices: ssh +serial@
• To connect to a specific device by port: ssh +port@
• To connect to a specific device by name: ssh +@
  Note: The SSH delimiter can be modified via the Web UI at CONFIGURE > Services > SSH.

Telnet
Telnet access to managed devices is not supported at this time.

LIGHTHOUSE CENTRALIZED MANAGEMENT

Note : Lighthouse is a powerful tool that simplifies the way you manage your out-of-band network through a single pane of glass. Better control and visibility provides 24/7 resilient access to your connected IT infrastructure. For more information, visit https://opengear.com/products/lighthouse/.

To enroll your device:

1. Navigate to CONFIGURE > Lighthouse Enrollment.
2. Click the Add Lighthouse Enrollment button at the top-right of the page.
3. Enter the Lighthouse Address, Enrollment Token, optional port and optional Enrollment Bundle.
4. Click Apply to begin the enrollment process.
   Note: Enrollment of an Opengear device can also be performed from Lighthouse using Add Node functionality.

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