KIVI 24H750NB 24 Inches HD Smart TV Instructions

24H750NB 24 Inches HD Smart TV
Instructions KIVI LED TV
User manual

24H750NB 24 Inches HD Smart TV

Please read this manual before using the device.
Please use your smartphone to scan the QR code to contact the technical support service through the proposed communication channels.https://m.me/104873292165527
https://telegram.me/HelperKIVI_bot
https://tinyurl.com/kivibot

Support by phone is only available in Ukraine and Kazakhstan. Available languages are English, Ukrainian, Romanian, Hungarian and Bulgarian.
Unfortunately, at the moment the list of actual phones for Ukraine and Kazakhstan and the supported languages of communication of operators is limited, therefore for  customers from other countries we recommend contacting using instant messengers or chat on the website kivismart.com.
Calls will be charged according to the tariffs of your operator.
This user manual is included with the TV. An electronic version is also available to users. This guide is available at doc.kivismart.com/manual and the QR code on the left.

Licenses and warnings

Important notice regarding software
Software license included with the product
The software for this product is made up of multiple software components, and each of these individual components is copyrighted by the developer.
This product uses a third party software component speci ied in the User Agreement.
All content, including images, software code, logos, graphics, sounds and services available through this device, belongs to third parties and is protected by copyright, patents, trademarks and/or other intellectual property laws.
Such content and services are provided solely for your personal, non- commercial use. You may use content or services only with permission from the content owner or service provider. Without limiting the general meaning of the foregoing, you may not, unless permission is obtained from the respective owner of the content or services, modify, copy, republish, upload, publish, transmit, translate, sell, create derivative works, promote or in any way distribute any content or services obtained using this device.
By starting to use the device, you acknowledge that there is no transfer or assignment of intellectual property rights to you, and this provision should not be interpreted as a transfer (alienation) and (or) assignment of any intellectual property rights. You acknowledge that you are liable in case you violate the intellectual property rights of the third parties, in particular copyright and related rights, as well as exclusive rights to an invention, utility model, industrial design or trademark. You acknowledge that you are responsible for the legality of the use of applications that will be installed by you or by third parties after you start using the device. The manufacturer and/or the company importing of KIVI TM products shall under no circumstances be liable for infringement of intellectual property rights of the third parties, if such infringement was caused by the creation, upload, posting, copying or modifiication of information, materials or images in the device made by you or third parties after you start using the device.
Warnings

The TV is carrying high voltage. Do not try to disassemble the TV. Contact the authorized service center for assistance.
To reduce the risk of fiire or electric shock, do not expose the TV to rain or moisture.
Protect the TV from falling, bumps and collisions with other objects, which may cause injury and damage.
Do not block the ventilation openings on the cabinet. The device should be used by children only under adult supervision.
Do not place the TV on a power cord.
Do not place or drop any objects on the surface of the TV. Do not spill liquid on the device.
Do not place the TV on an unstable surface. TV falling may cause injury or damage to the device.
If you are not using the TV for a  long time, unplug the power plug.
Do not expose the device to direct sunlight or other heat sources. Do not place open fflame sources such as candles near the TV.
Observe the minimum distance between the TV and surrounding objects. Do not overheat the device.
ATTENTION
TO AVOID THE RISK OF THE ELECTRIC SHOCK, DO NOT DISASSEMBLE THE DEVICE. USE THE SERVICES OF THE REPAIR SPECIALISTS.
This symbol indicates the electric shock hazard.
This symbol indicates the need to comply with the relevant instructions.

General information

Product name

650 – 800
Operating relative humidity,%| 55 – 70
Consumed power in off mode| <1 W or absent

KIVI LCD LED TV The terms HDMI and HDMI High-definition Multimedia Interface and logo HDMI are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from DOLBY LABORATORIES. The DOLBY, DOLBY AUDIO and double D symbols are trademarks of DOLBY LABORATORIES. This product is manufactured, distributed, serviced and warranted exclusively by SHENZHEN MTC CO., LTD. “JVC” is a trademark of JVCKENWOOD Corporation, used by this company under license.
”Sound by JVC”. Sound certificated by JVC.
Recommendation only for countries subject to EU directives.
This device complies with the requirements of Directive 2014/53 / EU.
*Service life is the calendar period of product use for its intended purpose, starting from its introduction into circulation, during which the manufacturer (importer/supplier – legal entity accepting claims) guarantees its safety, ensures the possibility of its use and is responsible for significant shortcomings arising from his fault. Provision of the spare parts for repairs beyond the service life is in accordance with the current legislation of the country.
**The manufacturer’s plant depends on the country of sale. Detailed information on the origin of the product in your region can be found on the packaging label or on the product itself. This symbol indicates that this product is double insulated between mains voltage and hazardous parts to the user. Only use original spare parts for maintenance.
At the end of its useful life, this product must be returned to the relevant drop-off point for recycling and disposal of the electrical and electronic equipment.
By ensuring this product is disposed correctly you help preserve natural resources and prevent damage to the environment and human health that can otherwise occur if not handled properly.
For more information on the drop-off and disposal points this type of equipment, please contact your local municipal authority or your household waste disposal company.

Safety rules and warnings

• Use a certiffied undamaged cable with the HDMI logo. Otherwise, it may result in connection errors or the image may not be displayed.
• In order to ensure safety and to extend the life of the product, it is not recommended to use unlicensed software.
• Any damage, injury or malfunction resulting from the use of unlicensed components or software is not covered by the warranty.
• Make sure that all screws in the stands or bracket are correctly inserted and tightened securely (if the screws are not tightened firmly enough, the TV may tilt after installation or be unstable).

Transportation

• The TV must be transported strictly in an upright position, without movement to the sides, in the box and packing materials in which the TV is delivered.
• Disconnect the power cord and all other cables before lifting or carrying the TV.
• Hold the TV by the top and bottom of the cabinet. Never hold the device by the display or carry it by the stand.

Before using the TV, carefully remove the shipping tape slow so as not to damage the TV panel. You can turn on the TV for up to 1 minute to check the integrity of the matrix. This does not contradict the rules of operation.
Removing the shipping tape from the panels does not affect the warranty or return policy. There may be inscriptions and symbols on the flilm. It is recommended to remove the film before use. The list of damages that prevent further use of the TV:

• the power cord or plug is damaged.
• the TV screen is damaged.
• if the TV gets wet.
• after the TV has been dropped.

The liquid crystal panel is a high-tech product. During operation, tiny black or colored dots may appear on the panel, which are noticeable only when you look at the screen closely at close range. Within certain limits, this effect is normal for this type of display and does not affect the device’s performance and image quality. An accurate assessment of the condition of the panel (and other potential malfunctions of the device) is carried out only by an authorized service center using special equipment.
Depending on the viewing position (left / right / top / bottom), the brightness and color of the panel may change. This is due to the structural features of the panel. This has nothing to do with performance and is not a malfunction.
Terms and conditions for effective, safe use of goods

1. Observe all safety precautions.
2. Follow all the instructions.
3. Do not block the ventilation holes, install in accordance with the instructions.
4. Do not neglect the integrity of the power plug. If your outlet does not fit, contact a specialist.
5. Turn off the device during lightning storms or when you are away for a long period.
6. The service and repairs should be provided by the qualifiied personnel. Do not use a device damaged in any way (moisture ingress, damaged cable, etc.).
7. Dispose of your device and accessories in accordance with applicable regulations and standards.
8. Use the device in a dry, clean, ventilated area.
9. Connect the TV using a relay or constant-voltage regulator to protect the TV from possible power surges.

Rules for cleaning the surface of the TV

1. When cleaning, the outer surface of the product and the screen may be scratched. To prevent scratches, wipe the outside of the TV and its screen with a soft LCD cleaning cloth.
2. Do not spray water or other liquids directly on the TV. Liquid entering the product may cause damage, fire, or electric shock.
3. Use a soft dry cloth to clean the TV cabinet. Do not use flammable liquids (such as benzine, thinners) or detergents.

To remove stubborn stains, you may apply a small amount of screen cleaner to the fabric. Turn off the TV and use a microfiber cloth to gently wipe the screen to remove grease and fingerprints. Clean the unplugged TV.

Specifications

Connecting the antenna to the TV

Note:
The manufacturer, importer, supplier is not responsible for damage to TV components as a result of high voltage supply through the antenna port.
Input impedance: 75 Ω
For stable reception of digital TV channels, we recommend using an outdoor antenna with an amplifier (gain of 30 dB or more).
Equipment:
TV set, remote control, operation manual, warranty card, stands 2 pcs, mounting bolts 4 pcs, hexagon, AAA batteries 2 pcs, energy eficiency label, technical sheet (microfiche).
*Package contents, appearance and specifications of the product may difier or may be changed by the manufacturer without notice. Indicators of power supply and electricity consumption refer to the operation of TV in the “Home” mode, indicators in the  “Shop” mode may difer upward.

Remote control

REMOTE CONTROL/POINTER

NOTE:

1. The remote control RC60 is equipped with models 32F790LW, 43U740LB, 43U790LW, 50U740LB, 55U740LB, 55U790LW, 65U740LB.
2. The voice search function is available on the RC40 / 60 while remote is connected via BT to the TV.
3. Complete set and appearance are subject to change or change without notice.
4. The remote control is CE certified.
5. Operating range of the remote control (remote control) is up to 10 meters (in the absence of interference or other signal obstacles)
6. Do not mix new batteries with old ones. Do not store batteries in the remote for more than one month when not in use.

Connecting devices
This TV is compatible with the majority of video playback devices. You may connect audio, video and other devices to it according to this manual and manuals of other devices.
The TV can be connected to the following devices: Blueray, Android TV Box, Game console, Audio system,etc.

DC IN……………………Input for external power supply 12V 3A
USB……………………….Input for USB devices (500mA)
HDMI…………………..HDMI type input
Antenna……………………Antenna connection port (DVB-T\T2\C)
CI…………………………CAM module connection port
Mini AV IN……………..Composite audio / video input
L/R…………………………Composite audio input
VIDEO………………………….Composite video – input
LAN……………………………….Ethernet – input
HEADPHONE…………….Headphone out (3.5mm)
OPTICAL OUT……………Optical output
Note:

1. Some adapters and devices may work improperly, as they transmit the signal in non-standard ways.
2. All external devices should be connected when the TV is off.
3. The maximum load on the USB port should not exceed 0.5A.

Connecting a CI Conditional Access Card
CAM – a CI Card Module can be purchased from your local digital cable service provider and can be provided with information on using the CI Card. If you have any di¤iculties when working with the CI card, please contact the service provider.

Due to the constant improvement of the products, the names of individual menu modes, the designation of some connectors on the connector panel and the place of their application, as well as the performance of certain ergonomic TV control functions, depending on the software version, may slightly difier from those described and depicted in this manual. which does not significantly affect the operation of the TV.

Troubleshooting

Smart TV is a technological device with software. In addition to malfunctions related to the hardware, in case of non-standard operation of the TV, first of all try to disconnect the TV for 30 seconds. If this is observed in joint work with other external devices (set-top box, router, etc.), we recommend you to disconnect the connected device.

Unstable or missing terrestrial / cable TV signal| 1. Does not find channels, channels
are shown with image distortion or
sound interruptions (antenna)
2. Does not find channels, channels
are shown with image distortion or
sound interruptions (cable)| 1. For stable reception of DVB-T2 (digital) and ATV (analog) signals, we recommend using an outdoor antenna with an amplifier (gain of 30 dB or more).
Additional power supply for the antenna input from the TV side is not provided and cannot be supplied through the USB ports of the TV. Point the antenna towards the nearest TV tower. If an indoor antenna is used, raise it higher, rotate it around its axis and move it indoors.
Make sure Antenna is selected under Settings – Channel – Channel Installation Mode.
Tune channels manually (manual tune will show signal level and quality). For a stable picture and sound, the indicators should be from 50% and higher.
Check the integrity of the cable.
2. When using cable TV (DVB-C) or a common house antenna, we recommend connecting without using a splitter (splitter). If possible, connect the TV to a different antenna cable.
Make sure Cable TV is selected under Settings – Channel – Channel Installation Mode.
Tune channels manually (manual tune will show signal level and quality).
Check the integrity of the cable. Use a signal preamplifier.
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No sound output to external speakers| 1. Connecting acoustics via Bluetooth
2. Connecting acoustics via HDMI
3. Connectingacoustics via AUX
(3.5 headphone jack)
4. Connecting acoustics to optics| 1. Connect the acoustics via Bluetooth through the Settings – Remotes and accessories – Add device menu. Follow the operating instructions for the acoustics to select the audio input and switch it to synchronization mode.
2. Connect the acoustics to the TV in the HDMI (ARC) connector. In the menu Settings – Sound – Speakers select “External audio system”. In the Settings – Device Settings – Inputs – HDMI EDID Version – set the value to “EDID 1.4”
In Settings – Device Settings – Sound – Digital Output – select Auto, Skip, PCM, etc. according to the supported mode. Follow the instruction manual of the acoustics for the correct order of connection and selection of the audio input.
3. Make sure that the audio cable is fully connected to the TV in the 3.5 (HEADPHONE) jack. Follow the instruction manual of the acoustics for the correct order of connection and selection of the audio input.
4. Connect the acoustics to the TV to the OPTICAL connector. In Settings – Device Settings – Sound – Digital Output – select Auto, Skip, PCM, etc. according to the supported mode. Follow the instruction manual of the acoustics for the correct order of connection and selection of the audio input.
Using the VOL button on the KIVI remote control, reduce the TV sound volume until it is completely muted. Using the remote control from the acoustics, increase the sound to the required level.

Using a web browser as a video viewer or listening to music can lead to its closure and malfunction of the TV as a whole.
Use multimedia apps that are content-responsive. For example, YouTube, Netflix, etc.

kivismart.com
Scan the QR code with your smartphone camera or Viber

References

• KIVI – Smart TV. European brand

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