Roku 3821R Streaming Stick 4K Plus Device User Guide

: June 4, 2024
: Roku

Table of Contents

What’s included
Details
Let’s get started
Charging your remote
Remote features
Common questions
License and Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Let’s get you streaming Roku 3821R Streaming Stick 4K Plus
Device

Roku Streaming Stick 4K+
Quick Start Guide

What’s included

Roku 3821R Streaming Stick 4K Plus Device -
fig

Details

Roku 3821R Streaming Stick 4K Plus Device - fig
1

Let’s get started

Roku 3821R Streaming Stick 4K Plus Device - fig
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STEP 1: Connect your streaming player
Plug the USB power cable into your streaming player.
We recommend keeping the power cable coiled in the velcro wrap.

TIP:
For help setting up your device, visit go.roku.com/rss4k

STEP 2: Connect to TV
For the best streaming experience, use the included USB power cable and power adaptor to connect your streaming player to a wall outlet.| Or use the included USB power cable to connect to the USB port on your TV.

NOTE:
See a red light on your streaming player?
That means the USB port on your TV is not providing enough powerUse the included power adaptor instead.

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STEP 3: Select input
Use your TV remote to power on your TV and select the input (source) you used to connect your streaming player.| STEP 4: Pair your remote
Press and hold the pairing button on your remote for 5 seconds until the status light turns green and starts blinking. Your remote will pair automatically.

Roku 3821R Streaming Stick 4K Plus Device - fig 5

STEP 5: Follow the on-screen setup
Follow the instructions on your TV screen. Activate your streaming player by using your computer or smartphone to link to a Roku account.

IMPORTANT:
Roku never charges for activation support.

Charging your remote

Plug the USB charging cable into your remote and any standard USB power adaptor (like your phone charger).
The status light will stop blinking once your remote is finished charging.
You’ll see a message on your TV when it’s time to charge again.

Remote features

Roku 3821R Streaming Stick 4K Plus Device - fig
6

| Private listening
Plug headphones into your remote to use private listening.
Your TV will mute automatically.
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| Lost remote finder
Say “Hey Roku, where’s my remote?” or use the free Roku mobile app.
| Personal shortcuts
Quickly launch a channel, play your favorite playlist, and more in a tap.
To set: Press a personal shortcut button for on-screen instructions.

Just talk to it. It’s that easy.

| Play entertainment
“Hey Roku, launch The Roku Channel”
“Hey Roku, play classic rock”
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| Control your streaming
“Hey Roku, pause”
“Hey Roku, turn captions on”
| Control your TV
“Hey Roku, turn my TV off”
“Hey Roku, turn it up”
| Find more to watch
“Hey Roku, show me the news”
“Hey Roku, search for comedies”

TIP:
For the best experience, keep the remote near you and speak to it when giving a command.

Common questions

Why do I need to create a Roku account?
You,11 need a Roku account to stream, add channels, easily manage subscriptions, rent movies, and more.
Why do I need to enter a credit card?
Saving a payment method makes it easy to rent or buy movies, subscribe to popular channels, and start free trials in just a click.
No charges will be made without your authorization.
Can I still give voice commands if I turn off my hands-free voice?
Yes, you can! Just press and hold the voice button to give a command instead. You don,t need to say “Hey Roku” when using a push-to-talk voice.
Visit go.roku.com/rss4k for more information

Need more help?
support.roku.com|
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Cut cable.
Save money.
Stream big.
streamandsave.com|
See what’s streaming for free, tips, and more
at blog.roku.com|

‘© 2021 Roku, Inc. All rights reserved. Roku, the Roku logo, and STREAMING STICK are the registered trademarks of
Roku, Inc. All other logos and trademarks herein not owned by Roku, Inc. are the property of their respective owners.

Roku® Player (“Player”), including Roku Remote (“Remote,,), cables, and accessories, collectively, the “Product”

The Player which accompanies this Important Product Information allows you to stream online entertainment to your TV. A Roku account is required to activate your Player. When you sign up for a Roku account. you will be asked to provide your contact information and a payment method so that you can easily rent movies or sign-up for additional services. Your authorization is required for any such charges. There are no equipment rental fees for owning the Player. However, a paid subscription or other form of payment may be required to access some channels or content. Channel availability is subject to change and varies by region. Check with each channel provider for specific bandwidth requirements to stream SD, 720p, 1080p HD, 4K. and HDR content (subject to TV compatibility).

Please read and keep all safety and use instructions.
Important Product Information Safety Precautions & Any electrical device, if used improperly, has the potential for causing fire, electrical shock, property damage or personal injury. To help ensure accident-free and enjoyable operation, follow these guidelines:

Observe all warnings, precautions, and instructions.
Regularly inspect all elements of the Product for damage.
If the Product has been damaged, cracked, or punctured, or if the Product functions in an abnormal manner, produces unusual sounds or smells or becomes hot, immediately stop use. unplug any power adaptors or cables from the electrical outlet and disconnect any other cables.
Observe all signs and displays that require an electrical device or RF radio product to be switched off in designated areas.
For more information on product safety and troubleshooting, please go to https://support.roku.com.

Use and Handling

The Product is not a toy. Product packaging may include plastic bags, cable ties, and fasteners. Dispose of these properly and keep them out of reach of children and pets, as they could present a choking hazard.
Do not expose any elements of the Product to liquid or allow liquid, small particles, or other foreign objects to get Into any element of the Product.
Do not puncture, crush, or damage any element of the Product.
Do not attempt to repair or disassemble your Product yourself. Doing so may cause Injury, overheating, fire, or damage not covered by the Limited Warranty, or electric shock or injury to you.
Do not expose any element of the Product to smoke, steam, high temperatures, high humidity, direct sunlight, or excessive low or freezing temperatures.
Do not place any element of the Product on the floor or in a place where they may cause someone to trip or stumble.
Do not short circuit or forced discharge of the rechargeable Remote (if applicable).
Do not place naked flame sources, such as lighted candles, on or near the Product.
Do not place anything on top of your Product, cover or place it in an enclosed cabinet or on a soft surface; it may cause the Product to get hot or overheat.
Do not drop or crush the Product.
Do not clean with chemical cleaners. Use a soft, dry cloth.
Do not place Player directly on oil or wax-based wood finished surfaces.
Use intended for indoors only.
Dispose of the Product according to local standards and regulations.
The Remote may have a jack for earpieces. Use only compatible earpieces. Permanent hearing loss may occur if the Product or earpieces are used at high volume. To prevent possible ~ hearing loss, limit the amount of time you use the Product, G’s, or any earpieces at high volume.

Rechargeable Remote Safety Precautions
If your Product comes with a rechargeable Remote:
Input Voltage: SV@ 600mA
Battery Rating: l000mAh, 3.8V nominal

Only charge the Remote with the included micro USB charging cable and a compatible SV USB adaptor (not included).
Do ensure the charging cable is fully inserted into the power adaptor before you plug the adaptor into a power outlet.
Do not operate the Remote using any vigorous or forceful motions or gestures. Do not charge your Remote when moisture is present. This may cause fire, or electric shock. injury, or damage to the Remote, other property, or you.
Do not allow prolonged skin contact with a charging cable or connector when the charging cable is connected to a power source; it may cause discomfort or injury.
For more information on product safety and troubleshooting, please go to https://support.roku.com

& Use and charge your Remote in a well-ventilated area to prevent overheating. Discontinue use if you observe any abnormal increase in temperature on the remote and/or around the battery compartment.
From empty, the rechargeable Remote, in optimal conditions, will charge in <3 hours. A blinking LED light animation indicates that the Remote is charging.

Ambient Operating Temperature: 0°C to 40°C
Non-Operating (Storage): -20°C to 60°C

Important Tips About Battery Handllng
Inserting alkaline batteries: If your Product comes with a Remote that requires alkaline batteries, be sure to insert each battery negative (-) side first, pushing it into the coil and then into the compartment. Never insert batteries positive ( +) side first. Replacing alkaline batteries: If your Product comes with a Remote that requires alkaline batteries, always replace dead batteries with two brand-new batteries from the same manufacturer. Never use damaged batteries.

Disposal of batteries: Always dispose of batteries following local recycling guidelines. Do not dispose of batteries in household waste or open fire. For more information about the battery included in the Remote and recycling, see: https://support.roku.com/ artlcle/ 208755678
Warning Signs: If your Product gets warm/hot during use, discontinue use and contact Roku Customer Support immediately at https://support.roku.com. There is a risk of explosion if a battery is replaced by an incorrect type.

License and Warranty

Use of the Product constitutes your agreement with the End User License Agreement set forth herein and at www.roku.com/legal and the limited warranty set forth below. If you disagree and you are within the allowable time period for returns under the return policy applicable to your Product, you may return the Product to the place where you obtained it for a refund, subject to the terms of the Japplicable return policy.

Limited Warranty & Warranty Service Process
Limited Warranty
For any Product purchased and delivered to end users in the US, go to https://support.roku.com for the warranty terms and conditions.
You may also request a copy of such terms by mail by contacting us at 1155 Coleman Ave, San Jose, CA 95110.

Additional Legal Notices
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by Roku, Inc. could void the user’s authority to operate this equipment.
2.4 GHz band operation of this product in the US is firmware-limited to channels 1 through 11.

IMPORTANT NOTE:
FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.