SAMSUNG MS23F301TAK Microwave Oven Instruction Manual

September 28, 2024
Samsung

SAMSUNG MS23F301TAK Microwave Oven

Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance. imagine the possibilities Thank you for purchasing this Samsung product.

preparation

WI-FI MODEL
Connecting SmartThings

  1. Launch the QR Code Reader app to scan the QR image attached to the product.
  2. When the SmartThings app is running, tap ‘Add’ to connect the SmartThings app to the product.

Registering the product / Reading the manual / Customer support

  1. Launch the QR Code Reader app to scan the QR image attached to the product.
  2. When the SmartThings app is running, press ‘Product support’.
  3. Select ‘Product registration’, ‘Manual’, or ‘Customer support’.
    • Product registration may not be available in all countries.

NON WI-FI MODEL
Registering the product / Reading the manual / Customer support

  1. Launch the QR Code Reader app to scan the QR image attached to the product.
  2. Select ‘Product registration’, ‘Manual’, or ‘Customer support’.
    • Product registration may not be available in all countries.

Safety information

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

  • WARNING: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person.
  • WARNING: It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of a cover that gives protection against exposure to microwave energy.
  • WARNING: Liquids and other foods must not be heated in sealed containers since they are liable to explode.
  • WARNING: Only allow children to use the oven without supervision when adequate instructions have been given so that the child can use the oven in a safe way and understand the hazards of improper use.

This appliance is intended to be used in households only and it is not intended to be used such as:

  • staff kitchen areas in shops, offices, and other working environments;
  • farmhouses;
  • by clients in hotels, motels, and other residential environments;
  • bed and breakfast type environments. Only use utensils that are suitable for use in microwave ovens.

When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition. Do not use this appliance for other purposes than cooking. Drying of clothing and heating of warming pads, slippers, sponges, damp cloth and similar may lead to risk of injury, ignition or fire. Use this appliance only for its intended use as described in the manual. Do not put corrosive chemicals or vapors in or on this appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.If smoke is observed (emitted), switch off or unplug the appliance and keep the door closed in order to stifle any flames. Microwave heating of beverages can result in delayed eruptive boiling, therefore care must be taken when handling the container. The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature checked before consumption, in order to avoid burns. Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode, even after microwave heating has ended. The oven should be cleaned regularly and any food deposits removed. Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation. The microwave oven is intended to be used on the countertop (freestanding) use only, the microwave oven shall not be placed in a cabinet.

Metallic containers for food and beverages are not allowed during microwave cooking. Care should be taken not to displace the turntable when removing containers from the appliance. The appliance shall not be cleaned with a steam cleaner. The appliance should not be cleaned with a water jet. The appliance is not intended for installation in road vehicles, caravans similar vehicles etc. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. This oven should be positioned proper direction and height permitting easy access to the cavity and control area. Before using your oven first time, the oven should be operated with water during 10 minutes and then used.

If the oven generates a strange noise, a burning smell, or smoke is emitted, unplug the power plug immediately and contact your nearest service center. The microwave oven has to be positioned so that plug is accessible.

  • WARNING: When the appliance is operated in the combination mode, children should only use the oven under adult supervision due to the temperatures generated. During use the appliance becomes hot. Care should be taken to avoid touching heating elements inside the oven.
  • WARNING: Accessible parts may become hot during use. Young children should be kept away. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can scratch the surface, which may result in shattering of the glass. A steam cleaner is not to be used.
  • WARNING: Ensure that the appliance is switched off before replacing the lamp to avoid the possibility of electric shock.

The appliance must not be installed behind a decorative door in order to avoid overheating.

  • WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised.
  • CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously. The door or the outer surface may get hot when the appliance is operating. The temperature of accessible surfaces may be high when the appliance is operating. The surfaces are liable to get hot during use. The appliances are not intended to be operated by means of an external timer or separate remote-control system.This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years.

GENERAL SAFETY

  • Any modifications or repairs must be performed by qualified personnel only. Do not heat food or liquids sealed in containers for the microwave function. Do not use benzene, thinner, alcohol, or steam or high-pressure cleaners to clean the oven.
  • Do not install the oven: near a heater or flammable material; in locations that are humid, oily, dusty or exposed to direct sunlight or water; or where gas may leak; or an uneven surface.
  • This oven must be properly grounded in accordance with local and national codes.
  • Regularly use a dry cloth to remove foreign substances from the power plug terminals and contacts.
  • Do not pull, excessively bend, or place heavy objects on the power cord.
  • If there is a gas leak (propane, LP, etc) ventilate immediately. Do not touch the power cord.
  • Do not touch the power cord with wet hands.
  • While the oven is operating, do not turn it off by unplugging the power cord. Do not insert fingers or foreign substances. If foreign substances enter the oven, unplug the power cord and contact a local Samsung service centre. Do not apply excessive pressure or impact to the oven.
  • Do not place the oven over fragile objects.
  • Ensure the power voltage, frequency, and current match the product specifications.
  • Firmly plug the power plug into the wall socket. Do not use multiple plug adapters, extension cords, or electric transformers.
  • Do not hook the power cord on metal objects. Make sure the cord is between objects or behind the oven.
  • Do not use a damaged power plug, power cord, or loose wall socket. For damaged power plugs or cords, contact a local Samsung service centre.
  • Do not pour or directly spray water onto the oven.
  • Do not place objects on the oven, inside, or on the oven door.
  • Do not spray volatile materials such as insecticide on the oven.
  • Do not store flammable materials in the oven. Because alcohol vapours can contact hot parts of the oven, use caution when heating food or drinks containing alcohol.
  • Children may bump themselves or catch their fingers on the door. When opening/closing the door, keep children away.

Microwave warning
Microwave heating of beverages may result in delayed eruptive boiling; always use caution when handling the container. Always allow beverages to stand at least 20 seconds before handling. If necessary, stir during heating. Always stir after heating. In the event of scalding, follow these First Aid instructions:

  1. Immerse the scalded area in cold water for at least 10 minutes.
  2. Cover with a clean, dry dressing.
  3. Do not apply any creams, oils, or lotions.

To avoid damaging the tray or rack, do not put the tray or rack in water shortly after cooking. Do not use the oven for deep fat frying because the oil temperature cannot be controlled. This could result in a sudden boil over of hot oils.

Microwave oven precautions

  • Only use microwave-safe utensils. Do not use metallic containers, gold or silver trimmed dinnerware, skewers, etc.
  • Remove wire twist ties. Electric arcing may occur.
  • Do not use the oven to dry papers or clothes.
  • Use shorter times for small amounts of food to prevent overheating or burning.
  • Keep the power cord and power plug away from water and heat sources. To avoid the risk of explosion, do not heat eggs with shells or hard-boiled eggs. Do not heat airtight or vacuum-sealed containers, nuts, tomatoes, etc.
  • Do not cover the ventilation slots with cloth or paper. This is a fire hazard. The oven may overheat and turn off automatically and will remain off until it cools sufficiently.
  • Always use oven mitts when removing a dish.
  • Stir liquids halfway during heating or after heating ends and allow the liquid stand at least 20 seconds after heating to prevent eruptive boiling.
  • Stand at arms length from the oven when opening the door to avoid getting scalded by escaping hot air or steam.
  • Do not operate the oven when it is empty. The oven will automatically shut down for 30 minutes for safety purposes. We recommend placing a glass of water inside the oven at all times to absorb microwave energy in case the oven is started accidentally.
  • Install the oven in compliance with the clearances in this manual. (See Installing your microwave oven.)
  • Use caution when connecting other electrical appliances to sockets near the oven.

MICROWAVE OPERATION PRECAUTIONS

Failure to observe the following safety precautions may result in harmful exposure to microwave energy.

  • Do not operate the oven with the door open. Do not tamper with the safety interlocks (door latches). Do not insert anything into the safety interlock holes.

  • Do not place any object between the oven door and front face or allow food or cleaner residue to accumulate on sealing surfaces. Keep the door and door sealing surfaces clean by wiping with a damp cloth and then with a soft, dry cloth after each use.

  • Do not operate the oven if it is damaged. Only operate after it has been repaired by a qualified technician.
    Important: the oven door must close properly. The door must not be bent; the door hinges must not be broken or loose; the door seals and sealing surfaces must not be damaged.

  • All adjustments or repairs must be done by a qualified technician.

LIMITED WARRANTY

Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to the unit or accessory was caused by the customer. Items this stipulation covers include:

  • Door, handles, out-panel, or control panel that are dented, scratched, or broken.
  • A broken or missing tray, guide roller, coupler, or wire rack.
    • Use this oven only for its intended purpose as described in this instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your oven. Because these following operating instructions cover various models, the characteristics of your microwave oven may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact a local Samsung service centre or find help and information online at www.samsung.com. Use this oven for heating food only. It is intended for domestic use only. Do not heat any type of textiles or cushions filled with grains. The manufacturer cannot be held liable for damage caused by improper or incorrect use of the oven. To avoid deterioration of the oven surface and hazardous situations, always keep the oven clean and well-maintained.

Installation

ACCESSORIES
Depending on the model that you have purchased, you are supplied with several accessories that can be used in a variety of ways.

  • DO NOT operate the microwave oven without the roller ring and turntable.

INSTALLATION SITE

  • Select a flat, level surface approx. 85 cm above the floor. The surface must support the weight of the oven.
  • Secure room for ventilation, at least 10 cm from the rear wall and both sides, and 20 cm from above.
  • Do not install the oven in hot or damp surroundings, such as next to other microwave ovens or radiators.
  • Conform to the power supply specifications of this oven. Use only approved extension cables if you need to use.
  • Wipe the interior and the door seal with a damp cloth before using your oven for the first time.

TURNTABLE
Remove all packing materials inside the oven. Install the roller ring and turntable. Check that the turntable rotates freely.

Maintenance

CLEANING
Clean the oven regularly to prevent impurities from building up on or inside the oven. Also pay special attention to the door, door sealing, and turntable and roller ring (applicable models only). If the door won’t open or close smoothly, first check if the door seals have built up impurities. Use a soft cloth in soapy water to clean both the inner and outer sides of the oven. Rinse and dry well.

To remove stubborn impurities with bad smells from inside the oven

  1. With an empty oven, put a cup of diluted lemon juice on the centre of the turntable.
  2. Heat the oven for 10 minutes at max power.
  3. When the cycle is complete, wait until the oven cools down. Then, open the door and clean the cooking chamber.

To clean inside swing-heater models
To clean the upper area of the cooking chamber, lower the top heating element by 45° as shown. This will help clean the upper area. When done, reposition the top heating element.

  • Keep the door and door sealing clean and ensure the door opens and closes smoothly. Otherwise, the oven’s lifecycle may be shortened.
  • Take caution not to spill water into the oven vents.
  • Do not use any abrasive or chemical substances for cleaning.
  • After each use of the oven, use a mild detergent to clean the cooking chamber after waiting for the oven to cool down.

REPLACEMENT (REPAIR)

WARNING
This oven has no user-removable parts inside. Do not try to replace or repair the oven yourself.

  • If you encounter a problem with hinges, sealing, and/or the door, contact a qualified technician or a local Samsung service centre for technical assistance.
  • If you want to replace the light bulb, contact a local Samsung service centre. Do not replace it yourself.
  • If you encounter a problem with the outer housing of the oven, first unplug the power cord from the power source, and then contact a local Samsung service centre.

CARE AGAINST AN EXTENDED PERIOD OF DISUSE
If you don’t use the oven for an extended period of time, unplug the power cord and move the oven to a dry, dust-free location. Dust and moisture that builds up inside the oven may affect the performance of the oven.

oven features

OVEN

  1. DOOR HANDLE
  2. VENTILATION HOLES
  3. LIGHT
  4. DISPLAY
  5. DOOR LATCHES
  6. DOOR
  7. TURNTABLE
  8. COUPLER
  9. ROLLER RING
  10. SAFETY INTERLOCK HOLES
  11. CONTROL PANEL

CONTROL PANEL

  1. DISPLAY
  2. HEALTHY COOKING BUTTON
  3. POWER DEFROST BUTTON
  4. MICROWAVE BUTTON
  5. CHILD LOCK BUTTON
  6. DIAL KNOB (WEIGHT/SERVING/TIME)
  7. STOP/ENERGY SAVING BUTTON
  8. MY PLATE BUTTON
  9. DEODORIZATION BUTTON
  10. MEMORY BUTTON
  11. CLOCK SETTING BUTTON
  12. START/+30s BUTTON

Oven Use

HOW A MICROWAVE OVEN WORKS

Microwaves are high-frequency electromagnetic waves; the energy released enables food to be cooked or reheated without the foods form or colour changing.

You can use your microwave oven to:

  • Defrost (manual & auto)
  • Cook
  • Reheat

Cooking Principle.

As the centre of the food is cooked by heat dissipation, cooking continues even when you have taken the food out of the oven. Standing times specified in recipes and in this booklet must therefore be respected to ensure:

  • Even cooking of the food right to the centre.
  • The same temperature throughout the food.

CHECKING THAT YOUR OVEN IS OPERATING CORRECTLY
The following simple procedure enables you to check that your oven is working correctly at all times. Open the oven door by pulling the handle on the right side of the door. Place a glass of water on the turntable. Then, close the door.

The oven must be plugged into an appropriate wall socket. The turntable must be in position in the oven. If a power level other than the maximum is used, the water takes longer to boil.

SETTING THE TIME
Your microwave oven has an inbuilt clock. When power is supplied, “:0”, “88:88” or “12:00” is automatically displayed on the display. Please set the current time. The time can be displayed in either the 24-hour or 12-hour notation. You must set the clock:

  • When you first install your microwave oven
  • After a power failure
    • Do not forget to reset the clock when you switch to and from summer and winter time.

COOKING/REHEATING
The following procedure explains how to cook or reheat food. ALWAYS check your cooking settings before leaving the oven unattended. First, place the food in the centre of the turntable. Then, close the door.

  • Never switch the microwave oven on when it is empty.
  • If you wish to heat a dish for a short period of time at maximum power (800 W), simply press the START/+30s button once for each 30 seconds of cooking time. The oven starts immediately.

POWER LEVELS

You can choose among the power levels below.

Power level Output
HIGH 800 W
MEDIUM-HIGH 600 W
MEDIUM 450 W
MEDIUM-LOW 300 W
DEFROST 180 W
LOW/KEEP WARM 100 W
  • If you select a higher power level, the cooking time must be decreased.
  • If you select lower power level, the cooking time must be increased.

ADJUSTING THE COOKING TIME

STOPPING THE COOKING

  • You can stop cooking at any time to check the food.
  • You can also cancel any setting before starting by simply pressing STOP/ENERGY SAVING button.

SETTING THE ENERGY SAVE MODE
The oven has an energy save mode. This facility saves electricity when the oven is not in use. Normal condition is standby mode and show clock when not using.

Auto energy saving function
If you do not select any function when the appliance is in the middle of setting or operating with a temporary stop condition, the function is canceled and clock will be displayed after 25 minutes.The  Oven Lamp will be turned off after 5 minutes with door open condition.

USING THE DEODORISATION FEATURES
Use this feature after cooking odorous food or when there is a lot of smoke in the oven interior. First, clean the oven interior.

  • The deodorization time has been specified as 5 minutes. It increases by 30 seconds whenever the START/+30s button is pressed.
  • The maximum deodorization time is 15 minutes.

USING THE HEALTHY COOKING FEATURES
The Healthy Cooking Features has sixteen pre-programmed cooking times. You do not need to set either the cooking times or the power level. You can adjust the item of the serving by turning the dial knob. First, place the food in the centre of the turntable and close the door.

  • Use only recipients that are microwave-safe. The following table presents the 10 Healthy diet auto programs for cooking vegetables or grain. It contains its quantities and appropriate instructions.

Vegetables & Grain

Code/Food Serving Size Instructions

1-1

Broccoli

| 250 g

500 g

| Rinse and clean fresh broccoli and prepare florets. Put them evenly into a glass bowl with lid. Add 30 ml (2 tablespoons) water when cooking for 250 g, and add 60-75 ml (4-5 tablespoons) for 500 g. Put bowl in the centre of turntable. Cook covered. Stir after cooking. Stand for 1-2 minutes.
1-2

Carrots

| 250 g| Rinse and clean carrots and prepare even slices. Put them evenly into a glass bowl with lid. Add 30 ml (2 tablespoons) water when cooking for 250 g. Put bowl in the centre of the turntable. Cook covered. Stir after cooking. Stand for 1-2 minutes.
1-3

Green Beans

| 250 g| Rinse and clean green beans. Put them evenly into a glass bowl with lid. Add

30 ml (2 tablespoon) water when cooking 250 g. Put the bowl in the centre of the turntable. Cook covered. Stir after cooking. Stand for

1-2 minutes.

1-4

Spinach

| 150 g| Rinse and clean spinach. Put into a glass bowl with lid. Do not add water. Put the bowl in the center of the turntable. Cook covered. Stir after cooking. Stand for 1-2 minutes.
1-5

Corn On The Cob

| 250 g

(1 pcs)

| Rinse and clean corn on the cobs and put into an oval glass dish. Cover with

microwave cling film and pierce film. Stand

for 1-2 minutes.

Code/Food Serving Size Instructions

1-6

Peeled Potatoes

| 250 g

500 g

| Wash and peel the potatoes and cut into a similar size. Put them into a glass bowl with lid. Add 45-60 ml (3-4 tablespoons) water. Put bowl in the centre of turntable. Cook covered. Stand for 2-3 minutes.
1-7

Brown Rice (Parboiled)

| 125 g| Use a large glass ovenware dish with lid. Add double quantity of cold water (1/4 l). Cook covered. Stir before standing time and add salt and herbs. Stand for 5-10 minutes.
1-8

Wholemeal Macaroni

| 125 g| Use a large glass ovenware dish with lid. Add 1/2 l hot boiling water, a pinch of salt and stir well. Stir before standing time and drain thoroughly afterwards. Stand for

1 minutes.

1-9

Quinoa

| 125 g| Use a large glass ovenware dish with lid. Add double quantity of cold water (250 ml). Cook covered. Stir before standing time and add salt and herbs. Stand for 1-3 minutes.
1-10

Bulgur

| 125 g| Use a large glass ovenware dish with lid. Add double quantity of cold water (250 ml). Cook covered. Stir before standing time and add salt and herbs. Stand for 2-5 minutes.

The following table presents the 6 Healthy Diet auto programs for cooking poultry and fish, its quantities and appropriate instructions.

Poultry & Fish

Code/Food Serving Size Instructions

2-1

Chicken Breast

| 300 g

(2 pcs)

| Rinse pieces and put on a ceramic plate. Cover with microwave cling film. Pierce film. Put dish on turntable. Stand for 2 minutes.
2-2

Turkey Breast

| 300 g

(2 pcs)

| Rinse pieces and put on a ceramic plate. Cover with microwave cling film. Pierce film. Put dish on turntable. Stand for 2 minutes.
2-3

Fresh Fish Fillet

| 300 g

(2 pcs)

| Rinse fish and put on a ceramic plate, add 1 tablespoon of lemon juice. Cover with microwave cling film. Pierce film. Put the dish on turntable. Stand for 1-2 minutes.
2-4

Fresh Salmon Filet

| 300 g

(2 pcs)

| Rinse fish and put it on a ceramic plate, add 1 tablespoon of lemon juice. Cover with microwave cling film. Pierce film. Put dish on turntable. Stand for 1-2 minutes.
2-5

Fresh Prawns

| 250 g| Rinse prawns on a ceramic plate, and add 1 tablespoon of lemon juice. Cover with

microwave cling film. Pierce film. Put the dish on the turntable. Stand for 1-2 minutes.

2-6

Fresh Trout

| 200 g

(1 fish)

| Put 2 fresh whole fish into an ovenproof dish. Add a pinch of salt, 1 tablespoon of lemon juice, salt, and herbs. Cover with microwave cling film. Pierce film. Put the dish on the turntable. Stand for 2 minutes.

USING THE AUTO POWER DEFROST FEATURES
The Auto Power Defrost features enables you to defrost meat, poultry, and fish. The defrost time and power level are set automatically. You simply select the program and the weight. Use only dishes that are microwave-safe. First, place the frozen food in the centre of the turntable and close the door.

You can also defrost food manually. To do so, select the microwave cooking/reheating function with a power level of 180 W. Refer to the section entitled “Cooking/Reheating” on page 15 for further details The following table presents the various Auto Power Defrost programmes, quantities and appropriate instructions. Remove all kinds of package material before defrosting. Place meat, poultry, fish on a ceramic plate.

Select the Manual Defrosting function with a power level of 180 W if you want to defrost food manually. For further details on manual defrosting and defrosting time, refer to the.

USING THE MY PLATE FEATURES

The My Plate features enables you to Chilled meals. The chilled meal time and power level are set automatically. Use only dishes that are microwave-safe. First, place the chilled meal in the center of the turntable and close the door.

The following table presents the My Plate auto reheat programs, quantities and appropriate instructions.

Code/Food Serving size Instructions
1 300-350 g Put on a ceramic plate and cover with microwave
Chilled Ready Meal 400-450 g cling film. This programme is

suitable for meals consisting of 3 components (e.g. meat with sauce,

vegetables and a side dishes like potatoes, rice or

 |  | pasta). Stand for 2-3 minutes.
2| 300-350 g| Put meal on a ceramic plate and cover with
Chilled Vegetarian Meal| 400-450 g| microwave cling film. This programme is suitable for meals consisting of 2 components (e.g. spaghetti with sauce or rice with vegetables). Stand for

2-3 minutes.

USING THE MEMORY FEATURES

If you often cook or reheat the same types of dishes, you can store the cooking times and power levels in the oven’s memory, so that you do not have to reset them each order. You can store two different setting. Storing the settings.

SWITCHING THE BEEPER OFF

You can switch the beeper off whenever you want.

SAFETY-LOCKING YOUR MICROWAVE OVEN

Your microwave oven is fitted with a special Child Safety programme, which enables the oven to be “locked” so that children or anyone unfamiliar with it cannot operate it accidentally. The oven can be locked at any time.

Cookware Guide

To cook food in the microwave oven, the microwaves must be able to penetrate the food, without being reflected or absorbed by the dish used. Care must therefore be taken when choosing the cookware. If the cookware is marked microwave-safe, you do not need to worry. The following table lists various types of cookware and indicates whether and how they should be used in a microwave oven.

Cookware Microwave- safe Comments
Aluminum foil ✓  ✗ Can be used in small quantities to protect areas

against overcooking. Arcing can occur if the foil is too close to the oven wall or if too much foil is used.
Crust plate| ✓| Do not preheat for more than 8 minutes.
China and earthenware| ✓| Porcelain, pottery, glazed earthenware, and bone china are usually suitable unless decorated with a metal trim.
Disposable polyester cardboard dishes| ✓| Some frozen foods are packaged in these dishes.
Fast-food packaging|

|
•   Polystyrene cups containers| Can be used to warm food. Overheating may cause the polystyrene to melt.
•   Paper bags or newspaper| May catch fire.
•   Recycled paper or metal trims| May cause arcing.
Cookware| Microwave- safe| Comments
---|---|---
Glassware|  |
•   Oven-to-tableware| ✓| Can be used, unless decorated with a metal trim.
•   Fine glassware| ✓| Can be used to warm foods or liquids.
 |  | Delicate glass may break or crack if heated
 |  | suddenly.
•   Glass jars| ✓| Must remove the lid. Suitable for warming only.
Metal|  |
•   Dishes| ✗| May cause arcing or fire.
•   Freezer bag twist| ✗|
ties|  |
Paper| ****



|
•   Plates, cups,| For short cooking times and warming. Also
napkins and

kitchen paper

| to absorb excess moisture.
•   Recycled paper| May cause arcing.
Plastic

•   Containers




•   Cling film



•   Freezer bags

| ****







✓              ✗

| ****

Particularly if heat-resistant thermoplastic. Some other plastics may warp or discolor at high temperatures. Do not use Melamine plastic.

Can be used to retain moisture. Should not touch the food. Take care when removing the film as hot steam will escape.

Only if boilable or oven-proof. Should not be airtight. Prick with a fork, if necessary.

Wax or grease-proof paper| ✓| Can be used to retain moisture and prevent spattering.

MICROWAVES
Microwave energy actually penetrates food, attracted and absorbed by its water, fat and sugar content. The microwaves cause the molecules in the food to move rapidly. The rapid movement of these molecules creates friction and the resulting heat cooks the food.

COOKING

Cookware for microwave cooking:
Cookware must allow microwave energy to pass through it for maximum efficiency. Microwaves are reflected by metal, such as stainless steel, aluminum and copper, but they can penetrate through ceramic, glass, porcelain and plastic as well as paper and wood. So food must never be cooked in metal containers.

Food suitable for microwave cooking:
Many kinds of food are suitable for microwave cooking, including fresh or frozen vegetables, fruit, pasta, rice, grains, beans, fish, and meat. Sauces, custard, soups, steamed puddings, preserves, and chutneys can also be cooked in a microwave oven. Generally speaking, microwave cooking is ideal for any food that would normally be prepared on a hob. Melting butter or chocolate, for example (see the chapter with tips, techniques, and hints).

Covering during cooking
To cover the food during cooking is very important, as the evaporated water rises as steam and contributes to the cooking process. Food can be covered in different ways: e.g. with a ceramic plate, plastic cover or microwave-suitable cling film.

Standing times
After cooking is over food the standing time is important to allow the temperature to even out within the food.

Cooking Guide for Frozen Vegetables
Use a suitable glass Pyrex bowl with a lid. Cook covered for the minimum time – see table. Continue cooking to get the result you prefer. Stir twice during cooking and once after cooking. Add salt, herbs or butter after cooking. Cover during standing time.

Food Serving Size Power Time (min.)
Spinach 150 600 W 4½-5½

Instructions

Add 15 ml (1 tablespoon) cold water. Stand for 2-3 minutes.

Broccoli| 300| 600 W| 9-10
Instructions

Add 30 ml (2 tablespoon) cold water. Stand for 2-3 minutes.

Peas| 300| 600 W| 7½-8½
Instructions

Add 15 ml (1 tablespoon) cold water. Stand for 2-3 minutes.

Green Beans| 300| 600 W| 8-9
Instructions

Add 30 ml (2 tablespoon) cold water. Stand for 2-3 minutes.

Mixed Vegetables (Carrots/Peas/ Corn)| 300| 600 W| 7½-8½
Instructions

Add 15 ml (1 tablespoon) cold water. Stand for 2-3 minutes.

Mixed Vegetables (Chinese Style)| 300| 600 W| 8-9
Instructions

Add 15 ml (1 tablespoon) cold water. Stand for 2-3 minutes.

Cooking Guide for rice and pasta

  • Rice: Use a large glass Pyrex bowl with a lid – rice doubles in volume during cooking. Cook covered. After the cooking time is over, stir before standing time and salt or add herbs and butter.  Remark: the rice may not have absorbed all water after the cooking timeis finished.
  • Pasta: Use a large glass Pyrex bowl. Add boiling water, and a pinch of salt and stir
    well. Cook uncovered. Stir occasionally during and after cooking. Cover during standing time and drain thoroughly afterward.
Food Serving Size Power Time (min.)
White Rice (Parboiled) 250 g 800 W 16-17

Instructions

Add 500 ml cold water. Stand for 5 minutes.

Brown Rice (Parboiled)| 250 g| 800 W| 21-22
Instructions

Add 500 ml cold water. Stand for 5 minutes.

Mixed Rice

(Rice + Wild Rice)

| 250 g| 800 W| 17-18
Instructions

Add 500 ml cold water. Stand for 5 minutes.

Mixed Corn (Rice + Grain)| 250 g| 800 W| 18-19
Instructions

Add 400 ml cold water. Stand for 5 minutes.

Pasta| 250 g| 800 W| 11-12
Instructions

Add 1000 ml hot water. Stand for 5 minutes.

Cooking Guide for Fresh Vegetables
Use a suitable glass pyrex bowl with lid. Add 30-45 ml cold water (2-3 tbsp.) for every 250 g unless another water quantity is recommended – see table. Cook covered for the minimum time – see table. Continue cooking to get the result you prefer. Stir once during and once after cooking. Add salt, herbs or butter after cooking. Cover during a standing time of 3 minutes.

Hint : Cut the fresh vegetables into even-sized pieces. The smaller they are cut, the quicker they will cook. All fresh vegetables should be cooked using full microwave power (800 W).

Food Serving Size Power Time (min.)
Broccoli 250 g

500 g

| 800 W| 4-4½

7-7½

Instructions

Prepare even-sized florets. Arrange the stems to the center. Stand for 3 minutes.

Brussels Sprouts| 250 g| 800 W| 5½-6½
Instructions

Add 60-75 ml (5-6 tbsp.) water. Stand for 3 minutes.

Carrots| 250 g| 800 W| 4½-5
Instructions

Cut carrots into even-sized slices. Stand for 3 minutes.

Cauliflower| 250 g

500 g

| 800 W| 5-5½

8½-9

Instructions

Prepare even sized florets. Cut big florets into halves. Arrange stems to the centre. Stand for 3 minutes.

Courgettes| 250 g| 800 W| 3½-4
Instructions

Cut courgettes into slices. Add 30 ml (2 tbsp.) water or a knob of butter. Cook until just tender. Stand for 3 minutes.

Egg Plants| 250 g| 800 W| 3½-4
Instructions

Cut egg plants into small slices and sprinkle with 1 tablespoon of lemon juice. Stand for 3 minutes.

Food Serving Size Power Time (min.)
Leeks 250 g 800 W 4½-5

Instructions

Cut leeks into thick slices. Stand for 3 minutes.

Mushrooms| 125 g

250 g

| 800 W| 1½-2

3-3½

Instructions

Prepare small whole or sliced mushrooms. Do not add any water. Sprinkle with lemon juice. Spice with salt and pepper. Drain before serving. Stand for 3 minutes.

Onions| 250 g| 800 W| 5½-6
Instructions

Cut onions into slices or halves. Add only 15 ml (1 tbsp.) water. Stand for 3 minutes.

Pepper| 250 g| 800 W| 4½-5
Instructions

Cut pepper into small slices. Stand for 3 minutes.

Potatoes| 250 g

500 g

| 800 W| 4-5

7½-8½

Instructions

Weigh the peeled potatoes and cut them into similar sized halves or quarters. Stand for 3 minutes.

Turnip Cabbage| 250 g| 800 W| 5-5½
Instructions

Cut turnip cabbage into small cubes. Stand for 3 minutes.

REHEATING

  • Your microwave oven will reheat food in a fraction of the time that conventional oven hobs normally take.
  • Use the power levels and reheating times in the following chart as a guide. The times in the chart consider liquids with a room temperature of about +18 to +20 °C or a chilled food with a temperature of about +5 to +7 °C.

Arranging and covering
Avoid reheating large items such as joints of meat – they tend to overcook and dry out before the center is piping hot. Reheating small pieces will be more successful.

Power levels and stirring
Some foods can be reheated using 800 W power while others should be reheated using 600 W, 450 W or even 300 W. Check the tables for guidance. In general, it is better to reheat food using a lower power level, if the food is delicate, in large quantities, or if it is likely to heat up very quickly (mince pies, for example). Stir well or turn food over during reheating for best results. When possible, stir again before serving. Take particular care when heating liquids and baby foods. To prevent eruptive boiling of liquids and possible scalding, stir before, during and after heating. Keep them in the microwave oven during standing time. We recommend putting a plastic spoon or glass stick into the liquids. Avoid overheating (and therefore spoiling) the food. It is preferable to underestimate cooking time and add extra heating time, if necessary.

Heating and standing times
When reheating food for the first time, it is helpful to make a note of the time taken – for future reference. Always make sure that the reheated food is piping hot throughout. Allow food to stand for a short time after reheating – to let the temperature even out. The recommended standing time after reheating is 2-4 minutes unless another time is recommended in the chart. Take particular care when heating liquids and baby food. See also the chapter with the safety precautions

REHEATING LIQUIDS
Always allow a standing time of at least 20 seconds after the oven has been switched off to allow the temperature to even out. Stir during heating, if necessary, and ALWAYS stir after heating. To prevent eruptive boiling and possible scalding, you should put a spoon or glass stick into the beverages and stir before, during and after heating.

Reheating Liquids and Food
Use the power levels and times in this table as a guideline for reheating.

Food Serving Size Power Time (min.)
Drinks (Coffee, Tea and Water) 150 ml (1 cup)

250 ml (1 mug)

| 800 W| 1-1½

1½-2

Instructions

Pour into cup and reheat uncovered. Put cup/ mug in the centre of turntable. Keep in microwave oven during standing time and stir well. Stand for 1-2 minutes.

Soup (Chilled)| 250 g| 800 W| 3-3½
Instructions

Pour into a deep ceramic plate. Cover with plastic lid. Stir well after reheating. Stir again before serving. Stand for 2-3 minutes.

Stew (Chilled)| 350 g| 600 W| 5½-6½
Instructions

Put stew in a deep ceramic plate. Cover with plastic lid. Stir occasionally during reheating and again before standing and serving. Stand for 2-3 minutes.

Pasta with Sauce (Chilled)| 350 g| 600 W| 4½-5½
Instructions

Put pasta (e.g. spaghetti or egg noodles) on a flat ceramic plate. Cover with microwave cling film. Stir before serving. Stand for

3 minutes.

Filled Pasta with Sauce (Chilled)| 350 g| 600 W| 5-6
Instructions

Put filled pasta (e.g. ravioli, tortellini) in a deep ceramic plate. Cover with plastic lid. Stir occasionally during reheating and again before standing and serving. Stand for 3 minutes.

Plated Meal (Chilled)| 350 g| 600 W| 5½-6½
Instructions

Plate a meal of 2-3 chilled components on a ceramic dish. Cover with microwave cling-film. Stand for 3 minutes.

REHEATING BABY FOOD

BABY FOOD : Empty into a deep ceramic plate. Cover with a plastic lid. Stir well after reheating! Let stand for 2-3 minutes before serving. Stir again and check the temperature. Recommended serving temperature: between 30-40 °C.

BABY MILK: Pour milk into a sterilised glass bottle. Reheat uncovered. Never heat a baby’s bottle with teat on, as the bottle may explode if overheated. Shake well before standing time and again before serving! Always carefully check the temperature of baby milk or food before giving it to the baby. Recommended serving temperature: ca. 37 °C.

REMARK
Baby food particularly needs to be checked carefully before serving to prevent burns. Use the power levels and times in the next table as a guideline for reheating.

Reheating baby food and milk
Use the power levels and times in this table as guidelines for reheating.

Food Serving Size Power Time
Baby Food (Vegetables + Meat) 190 g 600 W 30 sec.

Instructions

Empty into ceramic deep plate. Cook covered. Stir after cooking time. Before serving, stir well and check the temperature carefully. Stand for 2-3 minutes.

Baby Porridge (Grain + Milk + Fruit)| 190 g| 600 W| 20 sec.
Instructions

Empty into a ceramic deep plate. Cook covered. Stir after cooking time. Before serving, stir well and check the temperature carefully. Stand for 2-3 minutes.

Baby Milk| 100 ml

200 ml

| 300 W| 30-40 sec.

50 sec. to 1 min.

Instructions

Stir or shake well and pour into a sterilized glass bottle. Place into the center of the turntable. Cook uncovered. Shake well and stand for at least 3 minutes. Before serving, shake well and check the temperature carefully. Stand for 2-3 minutes.

MANUAL DEFROSTING
Microwaves are an excellent way of defrosting frozen food. Microwaves gently defrost frozen food in a short period of time. This can be of great advantage if unexpected guests suddenly show up. Frozen poultry must be thoroughly thawed before cooking. Remove any metal ties and take it out of any wrapping to allow thawed liquid to drain away. Put the frozen food on a dish without cover. Turn over halfway, drain off any liquid and remove any giblets as soon as possible. Check the food occasionally to make sure that it does not feel warm.If smaller and thinner parts of the frozen food start to warm up, they can be shield by wrapping very small strips of aluminum foil around them during defrosting. Should poultry start to warm up on the outer surface, stop thawing and allow it to standfor 20 minutes before continuing. Leave the fish, meat and poultry to stand in order to complete defrosting. The standing time for complete defrosting will vary depending on the quantity defrosted. Please refer to the table below.

Hint : Flat food defrosts better than thick and smaller quantities need less time than bigger ones. Remember this hint while freezing and defrosting food. For defrosting of frozen food with a temperature of about -18 to -20 °C, use the following table as a guide. All frozen food should be defrosted using a defrosting power level (180 W).

Food Serving Size Power Time (min.)
Meat    
Minced Beef 250 g

500 g

| 180 W| 6½-7½

10-12

Pork Steaks| 250 g| 180 W| 7½-8½
 | Instructions
 | Place the meat on a flat ceramic plate. Shield thinner edges
 | with aluminium foil. Turn over after half of defrosting time!
 | Stand for 5-25 minutes.
Food| Serving Size| Power| Time (min.)
---|---|---|---
Poultry

Chicken Pieces Whole Chicken

| ****

500 g (2 pcs)

900 g

| ****

180 W

180 W

| ****

14½-15½

28-30

Instructions

First, put chicken pieces first skin-side down, whole chicken first breast- side-down on a flat ceramic plate. Shield the thinner parts like wings and ends with aluminum foil. Turn over after half of defrosting time! Stand for 15-40 minutes.

Fish

Fish Fillets

| ****

250 g (2 pcs)

400 g (4 pcs)

| ****

180 W

| ****

6-7

12-13

Instructions

Put frozen fish in the middle of a flat ceramic plate. Arrange the thinner parts under the thicker parts. Shield narrow ends with aluminium foil. Turn over after half of the defrosting time!

Stand for 5-15 minutes.

Fruits

Berries

| ****

250 g

| ****

180 W

| ****

6-7

Instructions

Distribute fruits on a flat, round glass dish (with a large diameter). Stand for 5-10 minutes.

Bread

Bread Rolls (Each about 50 g)

Toast/Sandwich

German Bread (Wheat + Rye Flour)

| ****

2 pcs

4 pcs

250 g

500 g

| ****

180 W


180 W

180 W

| ****

½-1 2-2½

4½-5

8-10

Instructions

Arrange rolls in a circle or bread horizontally on kitchen paper in the middle of the turntable. Turn over after half of the defrosting time! Stand for 5-20 minutes.

TIPS AND TRICKS

MELTING BUTTER
Put 50 g butter into a small deep glass dish. Cover with a plastic lid. Heat for 30-40 seconds using 800 W, until butter is melted.

MELTING CHOCOLATE
Put 100 g chocolate into a small deep glass dish. Heat for 3-5 minutes, using 450 W until chocolate is melted. Stir once or twice during melting. Use oven gloves while taking out!

MELTING CRYSTALLIZED HONEY
Put 20 g crystallized honey into a small deep glass dish. Heat for 20-30 seconds using 300 W until honey is melted.

MELTING GELATINE
Lay dry gelatine sheets (10 g) for 5 minutes into cold water. Put drained gelatine into a small glass Pyrex bowl. Heat for 1 minute using 300 W. Stir after melting.

COOKING GLAZE/ICING (FOR CAKE AND GATEAUX)
Mix instant glaze (approximately 14 g) with 40 g sugar and 250 ml cold water. Cook uncovered in a glass Pyrex bowl for 3½ to 4½ minutes using 800 W, until glaze/icing is transparent. Stir twice during cooking.

COOKING JAM
Put 600 g fruits (for example mixed berries) in a suitable-sized glass Pyrex bowl with a lid. Add 300 g preserving sugar and stir well. Cook covered for 10-12 minutes using 800 W. Stir several times during cooking. Empty directly into small jam glasses with twist-off lids. Stand on lid for 5 minutes.

COOKING PUDDING
Mix pudding powder with sugar and milk (500 ml) by following the manufacturer’s instructions and stir well. Use a suitable-sized glass Pyrex bowl with a lid. Cook covered for 6½ to 7½ minutes using 800 W. Stir several times well during cooking.

BROWNING ALMOND SLICES
Spread 30 g sliced almonds evenly on a medium-sized ceramic plate. Stir several times during browning for 3½ to 4½ minutes using 600 W. Let it stand for 2-3 minutes in the oven. Use oven gloves while taking out!

troubleshooting and information codes

TROUBLESHOOTING

  • If you have any of the problems listed below try the solutions given.
Problem Cause Action

General
The buttons cannot be pressed properly.| Foreign matter may be caught between the buttons.| Remove the foreign matter and try again.
For touch models: Moisture is on the exterior.| Wipe the moisture from the exterior.
Child lock is activated.| Deactivate Child lock.
The time is not displayed.| Power is not supplied.| Make sure power is supplied.
The Eco (power-saving) function is set.| Turn off the Eco function.
The oven does not work.| Power is not supplied.| Make sure power is supplied.
The door is open.| Close the door and try again.
The door open safety mechanisms are covered in foreign matter.| Remove the foreign matter and try again.
The oven stops while in operation.| The user has opened the door to turn food over.| After turning over the food, press the START button again to start operation.
Problem| Cause| Action
---|---|---
The power turns off during operation.| The oven has been cooking for an extended period of time.| After cooking for an extended period of time, let the oven cool.
The cooling fan is not working.| Listen for the sound of the cooling fan.
Trying to operate the oven without food inside.| Put food in the oven.
There is not sufficient ventilation space for the oven.| There are intake/exhaust outlets on the front and rear of the oven for ventilation.

Keep the gaps specified in the product installation guide.

Several power plugs are being used in the same socket.| Designate only one socket to be used for the oven.
There is a popping sound during operation, and

the oven doesn’t work.

| Cooking sealed food or using a container with a lid may causes popping sounds.| Do not use sealed containers as they may burst during cooking due to expansion of the contents.
The oven exterior is too hot during operation.| There is not sufficient ventilation space for the oven.| There are intake/exhaust outlets on the front and rear of the oven for ventilation.

Keep the gaps specified in the product installation guide.

Objects are on top of the oven.| Remove all objects on the top of the oven.
The door cannot be opened properly.| Food residue is stuck between the door and oven interior.| Clean the oven and then open the door.
Problem| Cause| Action
---|---|---
Heating including the Warm function does not work properly.| The oven may not work, too much food is being cooked, or improper cookware is being used.| Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check

whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom.

The thaw function does not work.| Too much food is being cooked.| Reduce the amount of food and start the function again.
The interior light is dim or does not turn on.| The door has been left open for a long time.



The interior light is covered by foreign matter.

| The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the STOP button.

Clean the inside of the oven and check again.

A beeping sound occurs during cooking.| If the Auto Cook function is being used, this beeping

sound means it’s time to turn over the food during thawing.

| After turning over the food, press the START button again to restart operation.
The oven is not level.| The oven is installed on an uneven surface.| Make sure the oven is installed on flat, stable surface.
There are sparks during cooking.| Metal containers are used during the oven/thawing functions.| Do not use metal containers.
When power is connected, the oven immediately starts to work.| The door is not properly closed.| Close the door and check again.
There is electricity coming from the oven.| The power or power socket is not properly grounded.| Make sure the power and power socket are properly grounded.
1.  Water drips.

2.  Steam emits through a door crack.

3.  Water remains in the oven.

| There may be water or steam in some cases depending on the food. This is not an oven malfunction.| Let the oven cool and then wipe with a dry dish towel.
Problem| Cause| Action
---|---|---
The brightness| Brightness changes| Power output changes
inside the oven| depending on power output| during cooking are not
varies.| changes according to function.| malfunctions. This is not an oven malfunction.
Cooking is| To ventilate the oven, the| This is not an oven
finished, but the cooling fan is still| cooling fan continues to run for about 3 minutes after| malfunction.
running.| cooking is complete.|
Turntable
While turning, the| There is no roller ring, or the| Install the roller ring and then
turntable comes out of place or stops turning.| roller ring is not properly in place.| try again.
The turn table drags while turning.| The roller ring is not properly in place, there is too much food, or the container is too large and touches the inside of the microwave.| Adjust the amount of food and do not use containers that are too large.
The turn table| Food residue is stuck to the| Remove any food residue
rattles while| bottom of the oven.| stuck to the bottom of the
turning and is noisy.|  | oven.
Microwave oven
The microwave oven does not heat.| The door is open.| Close the door and try again.
Smoke comes out during preheating.| During the initial operation, smoke may come from the heating elements when you first use the microwave oven.| This is not a malfunction, and if you run the microwave oven 2-3 times, it should stop.
Food is on the heating elements.| Let the microwave oven cool and then remove the food from the heating elements.
Problem| Cause| Action
---|---|---
There is a burning or plastic smell when using the microwave oven.| Plastic or non-heat-resistant cookware is used.| Use glass cookware suitable for high temperatures.
There is a bad smell coming from inside the microwave oven.| Food residue or plastic has melted and stuck to the interior.| Use the steam function and then wipe with a dry cloth. You can put a lemon slice inside and run the microwave oven to remove the odor.
The microwave oven does not cook properly.| The microwave oven door is frequently opened during cooking.| If you open the door often, the interior temperature will be lowered and this may affect the results of your cooking.
The microwave oven controls are not correctly set.| Correctly set the microwave oven controls and try again.
The wrong type or size of cookware is used.| Use suitable cookware with flat bottoms.

If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre. Please have the following information read.

  • The model and serial numbers, normally printed on the rear of the oven
  • Your warranty details
  • A clear description of the problem

Then contact your local dealer or SAMSUNG aftersales service.

INFORMATION CODES

Code Problem Solution

SE

| Key pad is pressed for 10 seconds.| Press the STOP/CANCEL button and unplug out of the wall socket. And reconnect after 5 seconds.

technical specifications

SAMSUNG strives to improve its products at all times. Both the design specifications and these user instructions are thus subject to change without notice.

Model MS23F301TAK
Power source 220 V ~ 50/60 Hz

Power consumption

Microwave

| ****

1300 W

Output power| 100 W / 800 W (IEC-705)
Operating frequency| 2450 MHz
Magnetron| OM75S (31)
Cooling method| Cooling fan motor
Dimensions (W x H x D) Outside (Include Handle) Oven cavity| ****

489 x 275 x 374 mm

330 x 211 x 324 mm

Volume| 23 liter
Weight

Net

| ****

12.0 kg approx

Instructions about the WEEE

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT

EGYPT

| 08000-7267864

16580

WhatsApp 010 000 16580

|

www.samsung.com/eg/support

IRAN| 021-8255 [CE]| www.samsung.com/iran/support
Israel| *6963| www.samsung.com/il/support/
Palestine| 1800-792447| www.samsung.com/ps/support/

SAUDI ARABIA

| 8002474357 (800 (08:00 ~ 20:00

HELP) From Inside Saudi Arabia

+966112614718 From outside Saudi Arabia (Call charges may be applied ) Digital services (24/7 HELP)

|

www.samsung.com/sa_en/support (English) www.samsung.com/sa/support (Arabic)

PAKISTAN| 0800-Samsung (7267864)| www.samsung.com/pk/support
U.A.E| 800-SAMSUNG (800 – 726 7864)|

www.samsung.com/ae/support (English) www.samsung.com/ae_ar/support (Arabic)

OMAN| 800-SAM CS (800-72627)
KUWAIT| 183-CALL (183-2255)
BAHRAIN| 8000-GSAM (8000-4726)
QATAR| 800-CALL (800-2255)
Türkiye| 444 77 11| www.samsung.com/tr/support

JORDAN

| 0800-22273

06-577-7444

WhatsApp +962-79-777-7421

|

www.samsung.com/levant/support

Lebanon| 1598

WhatsApp +962-79-777-7421

Iraq| 80010080

WhatsApp +962-79-777-7421

COUNTRY CALL OR VISIT US ONLINE AT
ALGERIA 0800 100 001

www.samsung.com/n_africa/support

TUNISIA| 80 100 012
MOROCCO| 080 100 22 55
SOUTH AFRICA| 0860 SAMSUNG (726 7864)| www.samsung.com/za/support
NAMIBIA| 08 197 267 864| www.samsung.com/africa_en/support
MAURITIUS| 800 5050| www.samsung.com/africa_en/support
REUNION| 0262 50 88 80| www.samsung.com/africa_fr/support
MOZAMBIQUE| 84 726 7864| www.samsung.com/africa_pt/support
NIGERIA| 0800 726 7864| www.samsung.com/africa_en/support
Ghana| 0800 100 077| www.samsung.com/africa_en/support
Cote D’Ivoire| 8000 0077| www.samsung.com/africa_fr/support
SENEGAL| 200 077| www.samsung.com/africa_fr/support
CAMEROON| 67095 0077| www.samsung.com/africa_fr/support
KENYA| 0800 545 545| www.samsung.com/africa_en/support
UGANDA| 0800 300 300| www.samsung.com/africa_en/support
TANZANIA| 0800 780 089| www.samsung.com/africa_en/support
SUDAN| 1969| www.samsung.com/eg/support

  • DE68-04273A-03

References

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