LACIE STKH2000800 Starck Mobile Hard Drive Amazong User Manual
- September 27, 2024
- LaCie
Table of Contents
STKH2000800 Starck Mobile Hard Drive Amazong
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Specifications
- Product: Starck USB 3.0 Hard Drive
- Interface: SuperSpeed USB 3.0
- Compatibility: USB 2.0 and 1.1 compatible
- Data Transfer Speed: Up to 5 Gbits/s
Product Usage Instructions
Box Content
Your box contains:
- LaCie Starck mobile USB 3.0 hard drive
- USB 3.0 cable (USB 2.0 and 1.1 compatible)
- Quick Install Guide (printed on packaging)
Minimum System Requirements
Your system must meet certain requirements for the LaCie product
to function properly. Ensure:
-
Check the product packaging or visit www.lacie.com/support/ for
specific requirements. -
For optimal performance, connect the drive to a USB 3.0 host
port. -
If your computer lacks USB 3.0 ports, consider purchasing a USB
3.0 PCI Express Card or USB 3.0 ExpressCard 34 for laptops.
Status Light Information
Your hard drive’s status light indicates different
behaviors:
- On, Steady – Drive is on
- Flickering – Data access
- On for 1 second, off for 30 seconds – Eco Mode
- Off – Drive is off
Cables and Connectors
USB 3.0:
-
USB 3.0 provides higher bandwidth and power management
features. -
Transfer rates can reach up to 5 Gbits/s, much faster than USB
2.0. -
Your LaCie drive comes with a SuperSpeed USB 3.0 cable for
maximum performance. -
Cable will also work with USB 2.0 or 1.1 ports but at lower
speeds.
USB-Y Cable
If your computer doesn’t provide enough power, use a USB-Y
cable:
-
Connect the Y-cable to both the hard drive and computer’s USB
ports. -
If not included, purchase from www.lacie.com/accessories/.
FAQ
Q: What should I do if my drive is not recognized by my
computer?
A: Ensure the drive is properly connected to a compatible USB
port and check system compatibility with the drive’s
requirements.
Q: How can I transfer data to and from the hard drive?
A: Simply connect the drive to your computer using the provided
USB cable and drag-and-drop files between your computer and the
hard drive.
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STARCK MOBILE HARD DRIVE USER MANUAL
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INTRODUCTION
Welcome to the User Manual for the Starck USB 3.0 hard drive. This drive
combines the cutting-edge SuperSpeed USB 3.0 interface with high-quality
drives, allowing you to transfer data with the fastest speeds on the market.
These pages will guide you through the process of connecting your LaCie
product and will explain its features. If this manual doesn’t answer your
questions or if you are having trouble, consult the Getting Help page.
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1
BOX CONTENT
Your box contains the following: LaCie Starck mobile USB 3.0 hard drive USB
3.0 cable (USB 2.0 and 1.1 compatible) Quick Install Guide (printed on
packaging)
Note: A PDF of this User Manual and software utilities are pre-loaded on the
drive.
Important info: Please save your packaging. In the event that the drive should
need to be repaired or serviced, it must be returned in its original
packaging.
MINIMUM SYSTEM REQUIREMENTS
Your system must meet certain requirements in order for your LaCie product to
function properly. For a list of these requirements, please refer to the
product packaging or consult the product support web page at
www.lacie.com/support/.
Note: For optimal performance, the drive must be connected to a USB 3.0 host
port. Many laptops or desktop computers do not feature USB 3.0 ports. You can
purchase a USB 3.0 PCI Express Card (for desktop computers) or a USB 3.0
ExpressCard 34 (for laptops) that will permit the maximum transfer speeds for
which your LaCie USB 3.0 hard drive is capable.
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STATUS LIGHT INFORMATION
Your hard drive may feature a status light, which will indicate certain disk behaviors. Refer to the chart below for details.
Light Behavior
Status
On, Steady
Drive is on
Flickering
Data access
On for 1 second, off for 30 seconds Eco Mode
Off
Drive is off
CABLES AND CONNECTORS
USB 3.0
USB is a serial input/output technology for connecting peripheral devices to a
computer. SuperSpeed USB 3.0 is the latest implementation of this standard,
and it provides higher bandwidth and new power management features.
Transfer rates can attain up to 5 Gbits/s as opposed to USB 2.0’s 480 Mbits/s.
This means USB 3.0 is theoretically up to ten times faster than its
predecessor.
Your LaCie drive is shipped with a SuperSpeed USB 3.0 cable to ensure maximum
data transfer performance when connected to a compatible USB 3.0 port. The
cable will also work when connected to a USB 2.0 or 1.1 port, but drive
performance will be limited to their respective transfer rates.
Connector Face (to Computer)
Cable End (to Computer)
Cable End (to Hard Drive)
Connector Face (to Hard Drive)
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USB-Y CABLE
In the event that the USB bus on your computer does not provide the necessary power to operate your mobile LaCie hard disk, you can connect a USB-Y cable to the drive and to your computer’s USB 3.0 or USB 2.0 ports to ensure adequate power. If a USB-Y cable is not included in the packaging, you can purchase one from www.lacie.com/accessories/.
Connector Face (to Computer)
Cable End (to Computer)
Cable End (to Hard Drive)
Connector Face (to Hard Drive)
Power
Data
1. Attach the single connector end of the USB-Y cable to the back of your
LaCie drive. 2. Attach the double connector end of the USB-Y cable to two USB
ports on your computer.
GETTING CONNECTED
Installing your LaCie hard drive is easy for all users thanks to LaCie Setup Assistant. Please follow the setup
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steps in the order they are given to ensure that your LaCie hard drive’s
volume mounts correctly on your computer.
STEP 1 – CONNECT THE USB CABLE
1. Connect the USB cable from the drive to the computer.
2. The drive will mount on your computer. Technical note: If the USB bus on
your computer does not provide the necessary power to operate your LaCie
device, you may require a USB-Y cable, which can be purchased from
www.lacie.com/accessories. See USB-Y Cable for details.
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STEP 2 – LAUNCH LACIE SETUP ASSISTANT
UNMOUNTING YOUR DRIVE
USB, FireWire, Thunderbolt, and eSATA external devices feature “plug & play”
connectivity, which means that your LaCie storage can be connected and
disconnected while the computer is running. To prevent failures, however, it
is important to follow these steps when disconnecting your device.
WINDOWS XP USERS
From the System Tray (located in the lower right-hand side of your screen),
click the Eject icon (a small green arrow over a hardware image). A message
will appear, listing the devices the Eject icon controls (it should say,
“Safely remove…”). Click on the LaCie storage device in this prompt.
This message will appear: “Safe to Remove Hardware” (or similar). It is now
safe to disconnect the device.
WINDOWS VISTA & WINDOWS 7 USERS
From the System Tray (located in the lower right-hand side of your screen)
click on the plug icon (note the white check mark inside a green circle).
A message will appear, detailing the devices that may be safely unmounted. Select Eject for the device you wish to unmount. A message will appear notifying you that it is safe to remove it.
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MAC USERS
Drag the storage device icon to the Trash. (The icon pictured below is a
generic USB device icon. Your LaCie storage may be represented by an icon that
looks like the device itself.)
When the icon disappears from the desktop, the storage device can be
disconnected.
OPTIONAL FORMATTING AND PARTITIONING
Standard LaCie storage devices will prompt you to run LaCie Setup Assistant
when they are first connected to a computer (Windows or Mac). LaCie Setup
Assistant helps you to quickly format the storage device according to your
needs. Please read the information below carefully if you: Abort LaCie Setup
Assistant while it is formatting. Wish to reformat your storage device after
LaCie Setup Assistant has successfully completed. Own a LaCie storage device
that does not feature Setup Assistant (for example, select LaCie USB Keys).
ABOUT FILE SYSTEM FORMATS
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Windows Users
FAT 32: FAT is an acronym for File Allocation Table, which dates back to the
beginnings of DOS programming. Originally, FAT was only 16 bits, but after the
second release of Windows 95 it was upgraded to 32 bits, hence the name FAT
32. In theory, FAT 32 volume sizes can range from less than 1MB all the way to
2TB. It is the native file system of Windows 98 and Windows Me, and is
supported by Windows 2000, Windows XP, Windows Vista, and Windows 7. When FAT
32 is used with Windows 2000, Windows XP, Windows Vista, and Windows 7
however, volume size is limited to 32GB (by the Windows partition utility,
i.e. Disk Manager), and the individual file size is limited to 4GB. NTFS: This
acronym stands for New Technology File System, and it is the native file
system for Windows NT, 2000, XP, Vista, and 7. NTFS offers several features
that are not available with FAT 32: file compression, encryption, permissions,
auditing, and mirroring drives. The minimum supported volume size for NTFS is
10MB with a maximum of 2TB when initialized in the MBR format. The more recent
GPT format does not assign limits to file or partition sizes. Volumes created
in NTFS are native read and write for Windows NT, 2000, XP, Vista, and 7.
Earlier versions of Windows and Mac OS X 10.5 or higher may read and write to
the NTFS partitions with the help of third-party drivers. See the table below
for a comparison of NTFS and FAT 32.
Windows File System Formats
Use NTFS if:
…you will be using the storage device only with Windows XP, Vista, and 7 since
performance will be enhances when compared to FAT 32. This file system is
compatible in read-only mode with Mac OS 10.3 and higher.
Use FAT32 if:
…you will be using your storage device with both Windows and Mac computers.
Maximum single file size is limited to 4GB.
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Mac Users
You may customize the storage device by reformatting and/or partitioning it
with separate file system formats. For optimal performance in Mac OS
environments, format and partition the storage device as one large Mac OS
Extended volume. Mac OS Extended (HFS+): Mac OS Extended refers to the file
system used by Mac OS X. HFS+ represents an optimization of the older HFS file
system by using hard disk space more efficiently. With HFS+, you are no longer
limited by block size. MS-DOS File System (FAT 32): This is the Microsoft file
system, more typically known as FAT 32. Use FAT 32 if you are going to be
sharing your LaCie storage device between Mac and Window computers. See the
table below for a comparison between HFS+ and FAT 32 (MS-DOS).
Mac File System Formats Use HFS+ if: …you will be using the storage device on
Macs only. Performance will be enhances when compared to FAT 32. HFS+ is NOT
compatible with Windows OS. Use FAT32 if: …you will be using your storage
device with both Windows and Mac computers. Maximum single file size is
limited to 4GB.
FORMATTING INSTRUCTIONS
The steps listed below will help you to format and partition a storage device.
For more information on choosing the optimal file format, refer to About File
System Formats.
Caution: Formatting will erase everything on the storage device. LaCie highly
recommends that you back up all data on your storage device before performing
the steps below. LaCie is not responsible for any data lost due to formatting,
partitioning, or using a LaCie storage device.
Important Info: Formatting the LaCie partition will delete the included User
Manual and utilities. Please copy all data, including documentation and
software from LaCie, before formatting your storage device. User Manuals and
select software may also be downloaded from www.lacie.com/support/.
Note: Refer to your operating system’s documentation for more information on
reformatting and partitioning your storage device.
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Windows Users
Technical Note on volumes larger than 2TB: Windows XP 32-bit – This version of
Windows will not recognize volumes larger than 2TB; Windows XP x64, Vista and
7 – All of these versions of Windows can recognize volumes greater than 2TB.
However, disks must be converted to the GPT file system before partitions
greater than 2TB can be created. To do this, go to Windows Disk Management and
right-click on the disk. Select Convert to GPT. You may now create partitions
greater than 2TB.
1. Make sure the storage device is connected to and mounted on the computer.
2. Right-click on Computer and choose Manage. From the Manage window select
Disk Management. 3. From the list of storage devices in the middle of the Disk
Management window, locate your LaCie device. 4. By default, a partition is
already created on the device with LaCie software utilities. Follow your
operating
system instructions to reset the existing partition. 5. To create a new
partition, select New Simple Volume. Follow the on-screen instructions when
the New
Simple Volume Wizard appears.
Mac Users
1. Make sure the storage device is connected to and mounted on the computer.
2. Select Utilities from the Go menu in the Finder menu bar. 3. In the
Utilities folder, double-click Disk Utility.
Disk Utility will display the message Select a disk, volume, or image. All
connected storage devices, partitions, or disk images will be displayed in
this column. Storage devices in this column may have multiple listings. The
top name is the name of the physical device’s manufacturer, and includes the
formatted capacity.
4. Select the storage device in the left-hand column. 5. Click the Erase tab.
6. Choose a format from the drop-down window. See About File System Formats
for more information on
choosing a file format. 7. Give the volume a name. 8. Click Erase… and confirm
your selection in the popup window.
GETTING HELP
If you are having problems with your LaCie product, consult the table below
for a list of available resources.
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Order Source
Quick
1
Install
Guide
2
Support Pages
3
User Manual
4
Customer Support
Description
Location
Concise steps to follow for getting your product up and running
Either a printed leaflet or accessory box and included in the product box, or download PDF from the product page
Includes interactive troubleshooting topics for most common problems
www.lacie.com/support/, select your product, then click the “Troubleshooting” tab
Includes common troubleshooting topics
See Troubleshooting Topics below
Create an account on lacie.com, register your product, and fill out a support ticket
Create an account here: www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff
Note: LaCie is dedicated to providing high quality products that enrich the lives of our customers. To help LaCie offer the best customer support, we encourage you to create an account and register your product at www.lacie.com/us/mystuff/login.htm? logout&rtn=mystuff. You can give us important feedback as well as receive updated information on your LaCie device.
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TROUBLESHOOTING TOPICS
Note: Interactive troubleshooting, a highly effective way to resolve problems
with your product, is available from www.lacie.com/support/. Select your
product, then click the “Troubleshooting” tab.
All Users
Problem: My file transfers are too slow.
Q: Are there other USB devices connected to the same port or hub? A:
Disconnect any other USB devices and see if the drive’s performance increases.
Q: Is the drive connected to a USB 2.0 port on your computer or hub? A: If
your drive is connected to a USB 2.0 port or hub, this is normal. A SuperSpeed
USB 3.0 device can only operate at USB 3.0 performance levels when it is
connected directly to a USB 3.0 port or hub. Otherwise, the USB 3.0 device
will operate at the slower USB transfer rates. Consider buying a USB 3.0 PCI
Express Card (for desktop computers) or an ExpressCard 34 (for laptops) to
allow your computer to achieve full USB 3.0 transfer speeds.
Q: Is the drive connected to a SuperSpeed USB 3.0 port on your computer? A:
Check to see that the SuperSpeed USB 3.0 drivers for both your host bus
adapter and device have been installed correctly. If in doubt, uninstall the
drivers and re-install them.
Q: Does your computer or operating system support SuperSpeed USB 3.0? A:
Please refer to the product packaging or consult the product support web page
at www.lacie.com/support/ to check the minimum system requirements.
Q: Is your computer’s internal hard drive limiting transfer speeds? A: If your
computer has a low-performance internal hard drive (typically a notebook or
netbook computer), it will limit the transfer speed since the internal drive’s
transfer speed will be significantly less than that of the LaCie USB 3.0 hard
disk.
Q: What do I do if I lose my USB 3.0 cable? A: You can purchase a replacement
cable from www.lacie.com/accessories/. Alternatively, you can use a USB 2.0
cable, but in this case your transfer speeds will be limited to USB 2.0
speeds.
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Problem: I’m receiving file transfer error messages.
Q: Did you get an “Error -50” message while copying to a FAT 32 volume? A:
When copying files or folders from a computer to a FAT 32 volume, certain
characters cannot be copied. These characters include, but are not limited to:
? < > / :
Check your files and folders to ensure that these types of characters are not
being used. The easiest solution is to check for incompatible characters in
file names, change them, then resume file transferring.
If this is a recurrent problem or you can’t find the files with incompatible
characters, consider reformatting the drive to NTFS (Windows users) or HFS+
(Mac users). See Optional Formatting and Partitioning.
Q: Did you get an error message telling you that the drive has been
disconnected when coming out of sleep mode? A: Simply ignore this message. The
drive will remount to the desktop. LaCie drives conserve power by spinning
down when you set your computer to sleep mode, and when the computer is awoken
from sleep, it may not give the drive enough time to spin-up from its sleep
mode.
Mac OS X Users
Problem: The drive icon doesn’t appear on my desktop.
Q: Are both ends of the USB cable firmly attached?
A: Check both ends of the USB cable and make sure that they are fully seated
in their respective ports. Try disconnecting the cable, waiting 10 seconds,
and then reconnecting it, or trying a different USB cable. If the drive is
still not recognized, restart your computer and try again. Still not working?
Read on.
Q: Is the drive receiving sufficient power?
A: If the drive is connected to your computer via USB and does not appear in
Apple System Profiler, the drive may not be receiving enough power from the
USB bus on your computer. Try connecting a USB-Y cable as described in section
USB-Y Cable.
Q: Is your Finder configured not to show hard drives on the desktop?
A: Go to your Finder and check if Preferences > General tab > Show these items
on the desktop: and then Hard Disks is selected. If not, go on to the next
topic.
Q: Is your drive mounting on the operating system?
A: Open Disk Utility (Applications > Utilities > Disk Utility). If the drive
is listed in the left-hand column, check your Finder preferences to see why
it’s not being displayed on the desktop. If that is not helpful, you may need
to format your drive. See Optional Formatting and Partitioning.
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Q: Does your computer’s configuration meet the minimum system requirements for
use with this drive? A: Please refer to the product packaging or consult the
product support web page at www.lacie.com/support/ to check the minimum system
requirements.
Q: Did you follow the correct installation steps for the specific interface
and operating system? A: Review the installation steps in Getting Connected.
Check if you’ve misunderstood or omitted a step or followed instructions for a
different configuration (such as interface or operating system).
Still not working? There may be a hardware defect or other problem. Time to
contact www.lacie.com/support/.
Windows XP, 2000, Vista, and Windows 7 Users
Problem: The drive icon doesn’t appear in My Computer/Computer.
Q: Are both ends of the USB cable firmly attached? A: Check both ends of the
USB cable and make sure that they are fully seated in their respective ports.
Try disconnecting the cable, waiting 10 seconds, and then reconnecting it, or
trying a different USB cable. If the drive is still not recognized, restart
your computer and try again. Still not working? Read on.
Q: Is the drive receiving sufficient power? A: If the drive is connected to
your computer via USB and does not appear in Disk Manager, the drive may not
be receiving enough power from the USB bus on your computer. Try connecting a
USB-Y cable as described in section USB-Y Cable.
Q: Is the drive listed in Device Manager? A: All LaCie drives appear in at
least one place in Device Manager. To access Device Manager, click on Start
and select Run from the menu. In Windows Vista, the ‘Run’ option doesn’t
appear by default, so press [Windows-button] and [R] on your keyboard. Enter
the command: devmgmt.msc Click OK and the Device Manager program will open.
For troubleshooting, look in the Disk Drives section. It might be necessary to
click on + on the left side. If you’re not sure if your drive is listed,
unplug it, then reconnect it. The entry that changes is your LaCie drive.
Q: Does your disk not appear at all? A: Proceed to physical troubleshooting
topics above.
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Q: Is your drive listed next to an unusual icon? A: Windows Device Manager can
usually provide information about failures in accessories. It does not display
the exact cause, or a solution, but it can assist in troubleshooting most
problems. A problematic device can be found by its unusual icon. Instead of
the normal icon based on the type of device, it is instead an exclamation
point, question mark, or an X. Right-click this icon, then choose Properties.
The General tab will show why the device is not working. Still not working?
There may be a hardware defect or other problem. Time to contact
www.lacie.com/support/.
PRECAUTIONS
Caution: Modifications not authorized by the manufacturer may void the user’s
authority to operate this device.
Important info: Any loss, corruption or destruction of data while using a
LaCie drive is the sole responsibility of the user, and under no circumstances
will LaCie be held liable for the recovery or restoration of this data. To
help prevent the loss of your data, LaCie highly recommends that you keep TWO
copies of your data; one copy on your external hard disk, for instance, and a
second copy either on your internal hard disk, another external hard disk or
some other form of removable storage media. If you would like more information
on backup, please refer to our website.
Important info: 1TB (Terabyte) = 1,000GB. 1GB = 1000MB. 1MB = 1,000,000 Bytes.
Total accessible capacity varies depending upon operating environment
(typically up to 10% less per TB).
HEALTH AND SAFETY PRECAUTIONS
Only qualified persons are authorized to carry out maintenance on this device.
Read this User Manual carefully and follow the correct procedure when setting
up the device. Do not open a disk drive or attempt to disassemble or modify
it. Never insert any metallic object into the drive
to avoid any risk of electrical shock, fire, short-circuiting or dangerous
emissions. The disk drive shipped with your LaCie hard drive contains no user-
serviceable parts. If it appears to be malfunctioning, have it inspected by a
qualified LaCie Technical Support representative. Never expose your device to
rain, or use it near water, or in damp or wet conditions. Never place objects
containing liquids on the LaCie hard drive, as they may spill into its
openings. Doing so increases the risk of electrical shock, short-circuiting,
fire or personal injury.
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GENERAL USE PRECAUTIONS
Do not expose the LaCie hard drive to temperatures outside the range of 5º C
to 30º C (41º F to 86º F); or to operational humidity beyond 10-80%, non-
condensing, or non-operating humidity beyond 5-90%, non-condensing. Doing so
may damage the LaCie hard drive or disfigure its casing. Avoid placing your
LaCie hard drive near a source of heat or exposing it to sunlight (even
through a window). Inversely, placing your LaCie hard drive in an environment
that is too cold may damage the unit.
Rated cooling for altitudes up to 2000 meters. Do not use the LaCie hard drive
near other electrical appliances such as televisions, radios or speakers.
Doing
so may cause interference which will adversely affect the operation of the
other products. Do not place the LaCie hard drive near sources of magnetic
interference, such as computer displays,
televisions or speakers. Magnetic interference can affect the operation and
stability of your LaCie hard drive. Never use excessive force on your LaCie
hard drive. If you detect a problem, consult the troubleshooting
section in this manual. Protect your LaCie hard drive from excessive exposure
to dust during use or storage. Dust can build up inside
the device, increasing the risk of damage or malfunction. Never use benzene,
paint thinners, detergent or other chemical products to clean the outside of
the LaCie
hard drive. Such products will disfigure and discolor the casing. Instead, use
a soft, dry cloth to wipe the device.
WARRANTY INFORMATION
LaCie offers first-rate service and support through our generous three-tiered
warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive,
complimentary web-based resources, expert in-house technical support, and
worldwide repair and/or replacement coverage. To benefit from this warranty,
please contact LaCie Support at www.lacie.com/us/support where you can find
online support and contact information. You may also contact representatives
at the original point of purchase who will be able to help guide you. Standard
warranties vary depending on the product. To verify your product’s warranty
status and to see which standard warranty is included with your product, type
in your product’s serial number at www.lacie.com/us/support. If no warranty is
listed under your product’s name, this means that the warranty has expired.
WARRANTY UPGRADES
If you wish to extend your warranty coverage, you can purchase Silver, Gold,
or Platinum Care or Advanced Exchange. For details, see
www.lacie.com/warranties.
LEGAL INFORMATION
A standard LaCie limited warranty is included with all products. Please read
the terms and conditions below.
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LaCie Limited Warranty Policy
LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall
be free of defects in materials and workmanship for a period of one (1), two
(2), three (3), or five (5) years, depending on the model, from LaCie’s date
of original shipment when the equipment is used normally and is properly
serviced when needed. If you discover a defect covered by the warranty set
forth above, your sole and exclusive remedy will be for LaCie, in its sole
discretion to (i) repair or replace the product at no charge to you; or, if a
repaired unit or replacement product is not available, (ii) to refund the
current market value of your product. You acknowledge and agree that
replacement product, at the sole option of LaCie, may be a new product or a
remanufactured product. In order to receive the remedy set forth above, you
must return the product during the warranty period and include with each
returned product (i) a copy of your original purchase invoice to verify your
warranty; (ii) a Return Material Authorization number; (iii) your name,
address and telephone number; (iv) a copy of the bill of sale bearing the
appropriate LaCie serial numbers as proof of date of original retail purchase;
and (v) a description of the problem. The customer must pay all transportation
costs for a returned product. The product will need to be returned to LaCie
within the country of original retail purchase. This warranty applies only to
hardware products; LaCie software, media, and manuals are licensed and
warranted pursuant to separate written agreement. This warranty does not apply
if the product has been misused or has been damaged by accident, abuse,
misuse, or misapplication; if it has been modified without permission of
LaCie; or if any LaCie serial number has been removed or defaced. If a
customer has purchased a LaCie Advance Care Option (ACO) to go with this
equipment, the ACO shall be valid for three (3) years from activation.
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EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS”
AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS,
IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT FURTHER LIMITING
THE GENERALITY OF THE FOREGOING, DOES NOT WARRANT (1) THE PERFORMANCE OR
RESULTS OBTAINED FROM USING THIS PRODUCT, (2) THAT THE PRODUCT IS APPROPRIATE
FOR THE CUSTOMER’S PURPOSES, (3) THE MANUAL IS ERROR FREE, OR (4) THAT NO DATA
WILL BE LOST WHILE USING THE PRODUCT. THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE IS ASSUMED BY THE CUSTOMER. THE WARRANTY AND REMEDIES SET FORTH
ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR
IMPLIED.
EXCLUSIONS AND LIMITATIONS
This Limited Warranty applies only to hardware products manufactured by or for
LaCie that can be identified by the “LaCie” trademark, trade name, or logo
affixed to them. The Limited Warranty does not apply to any non-LaCie hardware
products or any software, even if packaged or sold with LaCie hardware.
Manufacturers, suppliers, or publishers, other than LaCie, may provide their
own warranties to the end user purchaser, but LaCie, in so far as permitted by
law, provides their products “as is”. Software distributed by LaCie with or
without the LaCie brand name (including, but not limited to system software)
is not covered under this Limited Warranty. Refer to the licensing agreement
accompanying the software for details of your rights with respect to its use.
LaCie does not warrant that the operation of the product will be uninterrupted
or error-free. LaCie is not responsible for damage arising from failure to
follow instructions relating to the product’s use. This warranty does not
apply: (a) to consumable parts, unless damage has occurred due to a defect in
materials or workmanship; (b) to cosmetic damage, including but not limited to
scratches, dents and broken plastic on ports; © to damage caused by use with
non-LaCie products; (d) to damage caused by accident, abuse, misuse, flood,
fire, earthquake or other external causes; (e) to damage caused by operating
the product outside the permitted or intended uses described by LaCie; (f) to
damage caused by service (including upgrades and expansions) performed by
anyone who is not a representative of LaCie or a LaCie Authorized Service
Provider; (g) to a product or part that has been modified to alter
functionality or capability without the written permission of LaCie; or (h) if
any LaCie serial number on the product has been removed or defaced.
No LaCie dealer, agent, or employee is authorized to make any modification,
extension, or addition to this warranty.
Any loss, corruption or destruction of data while using a LaCie drive is the
sole responsibility of the user, and under no circumstances will LaCie be held
liable for the recovery or restoration of this data. To help prevent the loss
of your data, LaCie highly recommends that you keep TWO copies of your data;
one copy on your external hard disk, for instance, and a second copy either on
your internal hard disk, another external hard disk or some other form of
removable storage media. LaCie offers a complete line of CD and DVD drives. If
you would like more information on backup, please refer to our website.
LACIE IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY LEGAL THEORY, INCLUDING
LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND
PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY
PROGRAM OR DATA STORED IN OR USED WITH LACIE PRODUCTS EVEN IF IT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of implied warranties or
liability for incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights,
and you may have other rights, which vary from state to state.
Your opening of your package, your use of the product, or your return of the
enclosed Registration Card acknowledges that you have read and agree to the
terms of this Agreement. You further agree that it is the complete and
exclusive state of the agreement between us and supersedes any proposal or
prior agreement, oral or written, and any other communications between us
relating to the subject matter of this Agreement.
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Read carefully all information related to warranty and precautions of use of
your new LaCie product in the user manual. For products purchased in the
United States, you may contact LaCie at 7555 Tech Center Drive, Tigard, Oregon
97223 USA. Email: sales@lacie.com. Website: www.lacie.com. Customer service:
503-844-4503.
Service DOA
On rare occasions, a newly purchased LaCie product may be delivered in non-
working order. We are working to avoid these issues, but unfortunately, these
situations may arise from time to time. Within the 15 calendar days of
purchase, should you experience an issue with your new LaCie product, we ask
you to return the product to the place where it was originally bought. You
will be required to give a proof of purchase.
Customer Warning
Please be sure to back up your data before returning your drive to LaCie for
repair. LaCie cannot under any circumstances guarantee the integrity of data
remaining on a returned drive. We make no provisions for data recovery and
cannot be held liable for any data loss on drives or media returned to LaCie.
All products returned to LaCie must be securely packaged in their original box
and shipped with postage prepaid, except for Products registered under the
Advance Care Option.
NOTE TO AUSTRALIAN CUSTOMERS
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Contact us: LaCie Australia, 6/151 Beauchamp Rd, Matraville NSW 2036 AUSTRALIA
Phone: 02 8063 3711 Email: info.au@lacie.com For fast technical support,
create a support ticket after registering your product at
www.lacie.com/au/register.
LEGAL INFO
COPYRIGHTS
Copyright © 2015 LaCie. All rights reserved. No part of this publication may
be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording or otherwise,
without the prior written consent of LaCie.
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19
CHANGES
The material in this document is for information only and subject to change
without notice. While reasonable efforts have been made in the preparation of
this document to assure its accuracy, LaCie assumes no liability resulting
from errors or omissions in this document, or from the use of the information
contained herein. LaCie reserves the right to make changes or revisions in the
product design or the product manual without reservation and without
obligation to notify any person of such revisions and changes.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the
following measures: 1. Reorient or relocate the receiving antenna. 2. Increase
the separation between the equipment and receiver. 3. Connect the equipment
into an outlet on a circuit different from that to which the receiver is
connected. 4. Consult the dealer or an experienced radio/TV technician for
help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this
equipment. This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Important info: FCC Radiation Exposure Statement: This equipment complies with
FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20 cm between
the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter. The availability of some specific channels
and/or operational frequency bands are country dependent and are firmware
programmed at the factory to match the intended destination. The firmware
setting is not accessible by the end user.
WEEE
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
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TRADEMARKS
Apple, Mac, Time Machine, and Macintosh are registered trademarks of Apple
Computer, Inc. Microsoft, Windows XP, Windows Vista, and Windows 7 are
registered trademarks of Microsoft Corporation. Other trademarks mentioned in
this manual are the property of their respective owners.
CANADA COMPLIANCE STATEMENT
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations. CAN ICES-3 (B)/NMB-3(B)
JAPAN COMPLIANCE STATEMENT
This is a Class B product based on the standard of the Voluntary Control
Council for Interference from Information Technology Equipment (VCCI). If this
is used near a radio/TV receiver, it may cause radio interference. Install the
equipment according to the manual. This statement does not apply to the LaCie
CloudBox.
MANUFACTURER’S DECLARATION FOR CE CERTIFICATION
We, LaCie, solemnly declare that this product conforms to the following
European standards: Electromagnetic Compatibility Directive (2004/108/EC);
Low-Voltage Directive: 2006/95/EC
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References
- LaCie Storage Solutions: External Hard Drives, SSDs, and RAID Systems | Seagate US
- LaCie Storage Solutions: External Hard Drives, SSDs, and RAID Systems | Seagate US
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