Z-EDGE UG27P 27 Inch Curved LED Gaming Monitor User Manual

Z-EDGE UG27P 27 Inch Curved LED Gaming Monitor

Product Usage Instructions

• Check that the packing and contents are not visibly damaged. Contact the reseller immediately if parts are missing or damaged.
• Do not attempt to use the device in this case. Send the product back in its original packing if it is damaged.
• WARNING: Avoid installing the monitor in places with high pollution levels or near sources of heat like a kitchen stove.
• CAUTION: Extreme temperatures or high moisture levels can affect the monitor’s performance.
• WARNING: Do not insert foreign objects into the product. Power off the monitor and disconnect the power cord in case of water or foreign substances entering the product. Contact Customer Service if needed.
• CAUTION: Use power-saving mode or screen saver when not using the monitor for an extended period.

FAQ

• Q: What should I do if water enters the monitor?
• A: Power off the monitor, disconnect the power cord and contact Customer Service for assistance.
• Q: Can I install the monitor near a kitchen stove?
• A: It is advised to avoid installing the monitor in places with high heat sources like a kitchen stove.

Model: UG27P

• Please read this manual carefully before use and keep it for future reference.
• The contents of this manual are subject to change without notice to improve quality.
• Zeroedge Technology owns the copyright for this manual.

GENERAL INFORMATION

Dear Customer,

• Thank you for purchasing this product. This document describes how to install and use the monitor.
• Read this manual which contains information for correct, safe use.
• Please read this manual carefully before use and keep it for future reference.

Product Description and Type of Use

• The monitor presents a very rugged structure. It is designed for continuous operation and can be used in closed-circuit TV systems without risk of excessive fatigue.
• The Flat Panel Display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD)

General Features

• Display area
• Support wall mount bracket installation (Not included bracket)
• Two DP ports, two HDMI ports
• You can set the monitor at a comfortable angle by adjusting the tilt.
• Multilingual OSD menu for easy setting and optimization of the display

Opening the Box
Check that the packing and the contents are not visibly damaged. Contact the reseller immediately if parts are either missing or damaged. Do not attempt to use the device in this case. Send the product back in its original packing if it is damaged.

Contents of the Box

• Monitor
• Power Adapter
• HDMI Cable
• User Manual
• Warranty Card

Important Note:
Accessories may be changed without prior notice.

SAFETY PRECAUTIONS

• WARNING: A serious or fatal injury may result if instructions are not followed.
• CAUTION: Personal injury or damage to properties may result if instructions are not followed.

Cleaning

• Cleaning carefully as the panel and exterior of advanced LCDs are easily scratched.
• Take the following steps when cleaning.

1. Power off the product and computer.
2. Disconnect the power cord from the product.
   • Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may be caused.
3. Wipe the monitor with a clean, soft and dry cloth.
   • Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.－ Do not spray water or detergent directly on the product.
4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5. Connect the power cord to the product when cleaning is finished.
6. Power on the product and computer.

Electricity and Safety

WARNING

• Do not use a damaged power cord or plug, or a loose power socket.
• Do not use multiple products with a single power socket.
• Do not touch the power plug with wet hands.
• Insert the power plug all the way in so it is not loose.
• Connect the power plug to a grounded power socket (type 1 insulated devices only).
• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
• Do not place the power cord or product near heat sources.
• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

CAUTION

• Do not disconnect the power cord while the product is being used.
• Only use the power cord provided with your product by Z-EDGE. Do not use the power cord with other products.
• Keep the power socket where the power cord is connected unobstructed.
• The power cord must be disconnected to cut off power to the product when an issue occurs.
• Hold the plug when disconnecting the power cord from the power socket.

Installation

WARNING

• Do Not Place Candles, insect repellants or cigarettes on top of the product.
• Do not install the product near heat sources
• Do not install the product in poorly ventilated spaces such as a bookcase or closet.
• Install the product at least 10cm away from the wall to allow ventilation.
• Keep the plastic packaging out of the reach of children.
  • Children may suffocate.
• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)－ The product may fall and become damaged and/or cause an injury.
  • Using the product in an area with excess vibration may damage the product or cause a fire.
• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
  • The product lifespan may be reduced or a fire may caused.
• Do not install the product within the reach of young children.
  • The product may fall and injure children.
• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

CAUTION

• Do not drop the product while moving.
• Do not set down the product on its front.
• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
  • The product may fall and become damaged and/or cause an injury.
  • Install the product only on cabinets or shelves of the right size.
• Set down the product gently.
  • Product failure or personal injury may result.
• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

Operation

WARNING

• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.－ Contact Z-EDGE Customer Service Center for repairs.
• To move the product, first disconnect all the cables from it, including the power cable.
• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Z-EDGE Customer Service Center.
• Do not let children hang from the product or climb on top of it.
• Children may become injured or seriously harmed.
• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Z-EDGE Customer Service Center.
• Continued use can result in a fire or electric shock.
• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
• The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.
• During a lightning or thunderstorm, power off the product and remove the power cable.
• Do not drop objects on the product or apply impact.
• Do not move the product by pulling the power cord or any cable.
• If a gas leakage is found, do not touch the product or power plug.
• Also, ventilate the area immediately.
• Do not lift or move the product by pulling the power cord or any cable.
• Do not use or keep combustible spray or an inflammable substance near the product.
• Ensure the vents are not blocked by tablecloths or curtains.
• An increased internal temperature may cause a fire.
• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
• Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Z-EDGE Customer Service Center.
• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
• Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Z-EDGE Customer Service Center.

CAUTION

• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.
• Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.
• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).
• Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
• Use the product at the recommended resolution and frequency.
• Your eyesight may deteriorate.
• Do not put AC/DC adapters together.
• Remove the plastic bag from the AC/DC adapter before you use it.
• Do not let water enter the AC/DC adapter device or get the device wet.
• An electric shock or fire may result.
• Avoid using the product outdoors where it can be exposed to rain or snow.
• Be careful not to get the AC/DC adapter wet when you wash the floor.
• Do not put the AC/DC adapter near to any heating apparatus.
• Otherwise, a fire may result.
• Keep the AC/DC adapter in a well-ventilated area.
• If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction. Make sure to rest the AC/DC power adapter flat on a table or the floor.
• Do not hold the product upside-down or move it by holding the stand.
• The product may fall and become damaged or cause an injury.
• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
• Do not use humidifiers or stoves around the product.
• Rest your eyes for more than 5 minutes for every 1 hour of product use.
• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
• Store small accessories out of the reach of children.
• Exercise caution when adjusting the product angle or stand height.
• Your hand or finger may get stuck and injured.
• Tilting the product at an excessive angle may cause the product to fall and an injury may result.
• Do not place heavy objects on the product.
• Product failure or personal injury may result.
• When using headphones or earphones, do not turn the volume too high.
• Having the sound too loud may damage your hearing.

Privacy and Copyright

• The color and appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
• Product users shall be responsible for checking and respecting all local rules and regulations concerning monitoring and recording video signals. The manufacturer SHALL NOT BE LIABLE for use of this product not in compliance with the laws in force.

Z-EDGE UG27P Monitor Dimensions & Drawings

PRODUCT ACCESSORIES

HOW TO INSTALL

Attaching the Stand

Installing the Wall Mount Bracket
(Not included)

• The wall mount bracket (VESA standard 100*100mm) allows you to mount the product on the wall.
• We recommend you contact a technician for assistance when installing the wall mount bracket.
• Zeroedge Technology is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

Interfaces, Controls & Settings

• The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

WARNING: Always use the appropriate power cord.

Control Panel

• The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Monitor Button

• A multi-directional button that helps navigate.
• The button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.

How to Use the Monitor Button

1. When the monitor displays nothing, the Monitor Button could be used as below.
2. When the monitor displays the OSD menu, the Monitor Button could be used as below.

Function Key Guide

• Press the Monitor Button “Enter” key when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.
• Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

Initial Setup

Connect the monitor to a power outlet.

1. Press the POWER button on the monitor or to turn it on (The indicator will be blue).
2. Connect the relevant cable to the corresponding input on the monitor. The source will be automatically detected.
3. To change between inputs, press the “LEFT” button to enter the source menu. Use the “ ” buttons to choose the input source between DP1, DP2, HDMI1 and HDMI2.

Note

• The refresh rate will be up to 240Hz while using HDMI1/2(2.0).
• The refresh rate will be up to 240Hz while using DP1/2(1.2).

ADJUSTING OSD (ON-SCREEN DISPLAY) MENU

Input Source

Brightness/Contrast

Color Setting

Picture Quality Setting

Display

Audio

OSD

Other

SPECIFICATIONS

Important Note: The specification may be changed without prior notice.

TROUBLESHOOTING GUIDE

Before calling the customer service center, test your product as follows.
If the problem persists, contact the Zeroedge Customer Service Center.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

Check if your product is operating normally by using the product test function.
If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1. Power off both the PC and the product.
2. Disconnect the cables from the product.
3. Power on the product.
4. If the message Check Signal Cable appears, the product is working normally.

Note
If the screen remains blank, check the PC system, video controller and cable.

Check the Following

Installation Issue (PC Mode)

• The screen keeps switching on and off.
• Check the cable connection between the product and PC, and ensure the connectors are locked.
• Blank spaces are found on all four sides of the screen when an HDMI cable is connected to the product and PC.
• The blank spaces found on the screen have nothing to do with the product.
• Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI settings

Note
Please contact the Zeroedge Customer Service Center for further details about how to adjust the screen settings.

Screen Issue

• The power LED is off. The screen will not switch on.
• Check that the power cable is connected properly.
• The message Check Signal Cable appears.
• Check that the cable is properly connected to the product.
• Check that the device connected to the product is powered on.

APPENDIX

Responsibility for the Pay Service (Cost to Customers)

Product damage caused by a customer’s fault
Product damage caused by customer’s mishandling or wrong repair
If a product damage is caused by

• External impact or drop.
• Remodeling or repairing the product by the customer.
• Using it with incorrect voltage or non-authorized electrical connections.
• Not following the “cautions” in the User Manual.

Others

• If the product fails because of a natural disaster. (lightning, fire, earthquake, flood damage, etc)
• If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered HDMI Licensing LLC in the United States and other countries.

CUSTOMER SUPPORT

If you have any questions, encounter any technical difficulties or for any reason, please contact us.

• support.us@z-edge.com (US)
• 1 909-313-0627
• www.z-edge.com
• support@z-edge.com (UK/EU/Others)

Follow us on social media to get the latest news, discounts, giveaways, and contact us online.

WARRANTY

• Thank you for choosing Z-EDGE. Your satisfaction is always our first priority.
• All Z-EDGE customers have a 30-day money-back guarantee, to make sure your shopping experience is worry-free.
• By default, the unit warranty period is set to 12 months from the unit-shipped date.
• You can be corrected to 24 months by registering your order and product on our official website within 30 days of receiving the product.
• Product Registration URL: www.z-edge.com/pages/register

References

• edge.com
• Z-EDGE Official Store - Gaming Monitor Your Best Choice
• Offizieller Z-EDGE Store – Gaming-Monitor Ihre beste Wahl
• Z-EDGE Official Store - Gaming Monitor Your Best Choice
• Warranty Registration

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>