FISHER AND PAYKEL DD24SA9 Dishwasher User Guide

SINGLE DISHDRAWER™ DISHWASHER
CONTEMPORARY
DD24SA9, DD24SDT9 & DD24STN9
PROFESSIONAL
DD24SVT9
INSTALLATION GUIDE
US CA

SAFETY AND WARNINGS

Electric Shock Hazard
Failure to follow this advice may result in electrical shock or death.

• Before installing the DishDrawer, remove the house fuse or open the circuit breaker.
• This appliance must be earthed. In the event of a malfunction or breakdown, earthing will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipmentearthing conductor and an earthing plug.
• The plug must be plugged into an appropriate outlet that is installed and earthed in accordance with all local codes and ordinances.
• WARNING – Improper connection of the equipment-earthing conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly earthed.
• Do not modify the power supply plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. Do not use an extension cord, adapter plug or multiple outlet box.

WARNING!
Cut Hazard
Failure to use caution could result in injury.

• Take care – panel edges are sharp.

WARNING!
To reduce the risk of fire, injury to persons or damage when using the appliance, follow the important safety instructions listed below. Read all the guidance before using the appliance.
Servicing

• Do not repair or replace any part of the appliance unless specifically recommended in this guide. All other servicing should be undertaken be a Fisher & Paykel trained and supported service technician or qualified person.

Installation

• Installation of this DishDrawer requires basic mechanical and electrical skills.
• Installation must comply with your local building and electricity regulations.
• Remove all packaging materials supplied with the dishwasher.
• Be sure to leave these Instructions with the Customer.
• At the completion of the installation, the Installer must perform the Final Checklist.
• This dishwasher is manufactured for indoor use only.
• Ensure all water connections are turned OFF. It is the responsibility of the plumber and electrician to ensure that each installation complies with all Codes and Regulations.
• The DishDrawer MUST be installed to allow for future removal from the enclosure if service is required.
• The switched power outlet must be outside the dishwasher cavity, so that it is accessible after installation.
• Care should be taken when the appliance is installed or removed to reduce the likelihood of damage to the power supply cord and hoses.
• If the DishDrawer is relocated from one installation site to another it must be kept upright to avoid damage from water spillage.
• Ensure only supplied hoses are used for connection. Old hoses should not be reused.
• Failure to install correctly could invalidate any warranty or liability claims.
• If the product is installed in a motor vehicle, boat or similar mobile facility, you must bring the vehicle, boat or mobile facility containing the product to the service shop at your expense or pay the service technician’s travel to the location of the product.
• This appliance is fitted with a water heating feature and intended for connection to a hot water supply.

SAVE THESE INSTRUCTIONS
The models shown in this installation guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please go to our website www.fisherpaykel.com or contact your local Fisher & Paykel dealer.

TOOLS AND COMPONENTS

PARTS SUPPLIED

• Keep all packing materials until the unit has been inspected.
• Inspect the product to ensure there is no shipping damage. If any damage is detected contact the dealer or retailer you bought the product from to report the damage.
• Fisher & Paykel is not responsible for shipping damage.

Supplied

TOOLS REQUIRED
Not supplied

INSTALL VIDEO
This video provides an overview of what is needed to install a DishDrawer™ Dishwasher. It is intended as an overview only of the installation process and is not intended to be used as a standalone guide on how to install a DishDrawer™ Dishwasher yourself. Installation should be undertaken by a Fisher & Paykel trained and supported service technician or qualified person.

To access installation videos
Scan the QR code with your smartphone or watch online at:
fisherpaykel.com/dishdrawer-install

PRODUCT DIMENSIONS — DD24SC MODELS

CABINETRY

DIMENSIONS
Ensure the relationship between benchtop overhang and the recessed handle has been considered.

including 3/4″ (19mm) door panels on adjacent cabinetry
when venting through the same or adjacent cabinet
for more information on service requirements, refer to ‘Plumbing & electrical considerations’ and ‘Cabinetry preparation’

CLEARANCES

PLUMBING & ELECTRICAL CONSIDERATIONS

Hose and cord lengths

• Your services can be installed to either the left-hand or right-hand side of the product in an adjacent cabinet. Refer to ‘Cabinetry preparation’ for service access requirements.
• If the drain hoses supplied are not long enough to reach your services, you may purchase a Fisher & Paykel drain hose extension kit which will extend the drain hoses by 3.6m (part number 525798).

Water connection

• Recommended water temperature: Hot (maximum 140°F (60°C))
• Supplied hose to suit 3/8″ male compression fitting.
• Ensure water connection complies with local plumbing regulations.

Water pressure

• Water softener models: max. 1 MPa (145 psi), min. 0.1 MPa (14.5 psi)
• Non-water softener models: max. 1 MPa (145 psi), min. 0.03 MPa (4.3 psi)

Electrical requirements

• 120V, 60Hz, minimum current 4.5A

E Minimum distance from floor to end of
drain hoses***| 19 11/16| 500| 19 11/16| 200
F Minimum inlet hose radius| 7  7/ 8| 200| 7  7/ 8| 450
G Maximum distance from cabinetry centre of electrical outlet| 17 3/4| 450| 17 3/4| 750 – 883

HARD-WIRING (OPTIONAL)

You have the option to hard-wire your DishDrawer™ Dishwasher. To do this, we recommend to remove the supplied power cord and do the hardwiring installation as close to the cavity as possible. Ensure only copper conductors are used. Open the drawer and press both locking tabs back to release. Lift the drawer off the runners and carefully set aside on a protected surface. Push runners back in.
Take care not to pull drawer out too far to prevent any strain on the hoses.
Where possible, protect the base of the tub to prevent damage. With a flat- bladed screwdriver, push in the clips and slide out the access cover. With a screwdriver, unclip the plastic harness cover and hinge open. Slide the terminal block cover sideways to unlock and hinge open to access the terminal block. Unscrew the Live, Neutral and Earth wires as shown. Safely cut the cord from the inside and outside of the product to remove the cord. Fit a suitable cable clamp for the conduit through the metal knockout.
Ensure wiring is routed through or under under housing ribs. Screw down the Live, Neutral and Earth wires correctly. Refit module cover before sliding the access cover back into place, ensuring the 2 clips shown are fully locked. Before refitting the drawer, ensure the hoses are not twisted.
Refit the drawer to the runners and clip into place via both locking tabs. Refit the drawer back onto the runners, ensure both runners are entended halfway before lowering the tub. Slide the runners forward to engage.

CABINETRY PREPARATION

SERVICE ACCESS

• Service holes can be created on either side of the DishDrawer™ Dishwasher cavity as shown below.
• If the hole is created through wood, ensure the edges are smooth and rounded.
• If the hole is created through metal, ensure the edge protector is fitted.

*for assisted opening installations, maximum distance should be referenced from the top of the spacer blocks

MOISTURE PROTECTION Align the supplied moisture protection tape to the cabinetry as illustrated
Ensure this area is free of debris before carefully applying the tape to the surface.
SIDE PARTITION If securing via the drawer removal method, ensure the marked locations provide adequate support.
If there are no side partitions, construct timber bracing to secure the fixings to.

SELECT CABINETRY SECURING METHOD

METHOD A
Secure to cabinetry via brackets
Recommended method| METHOD B
Secure via drawer removal
---|---
frameless cabinetry only|

SECURE TO CABINETRY VIA BRACKETS (METHOD A)

Secure all four side brackets to the DishDrawer™ Dishwasher, aligning bracket A with slot A and bracket B with slot B.
Ensure the ends of the brackets are not pushed into the chassis.Push the product into the cavity, pulling the hoses through as you push to avoid crushing or twisting them.
Push the product in the positions illustrated to avoid denting the door.Partially open the drawer and remove the first screw cover from the trim moulding.Secure to cabinetry via the brackets.
Pre-drilling a pilot hole may be required depending on the cabinetry material.Replace the trim cover and repeat for the remaining brackets.

SECURE TO CABINETRY VIA DRAWER REMOVAL (METHOD B) Push the product into the cavity, pulling the hoses through as you push to avoid crushing or twisting them.
Push the product in the positions illustrated to avoid denting the door.Open the drawer and press both locking tabs back to release.Lift the drawer off the runners and carefully set aside on a protected surface. Push runners back in.
Take care not to pull drawer out too far to prevent any strain on the hoses. Where possible, protect the base of the tub to prevent damage.Secure to cabinetry via all three fixing locations in the chassis.
Ensure sound insulation is replaced correctly.Before refitting the drawer, ensure the hoses are not twisted.
Refit the drawer to the runners and clip into place via both locking tabs.

PLUMBING & ELECTRICAL CONNECTION

Ø38MM STANDPIPE INSTALLATION Install the drain hose support to the back wall, as close to the underside of the countertop as possible. Refer to ‘Plumbing & electrical considerations’ for minimum install heights.Pull both hoses through the support guide and rest in standpipe.
Ensure the drain hose does not extend into water retained in the trap; an air gap is required to prevent waste water from siphoning back into the tub. Connect the inlet hose to tap and handtighten into place.
Using a spanner or pliers, turn a further 180° to secure. Avoiding over- tightening.
Do not turn water supply on. The DishDrawer™ Dishwasher must be powered on for the flood protection feature to be enabled.Plug product in.

SINK TRAP/WASTE TEE INSTALLATION

Install the drain hose support to the back wall, as close to the underside of the countertop as possible. Refer to ‘Plumbing & electrical considerations’ for minimum install heights.Pull both hoses through the drain hose support before threading the wire clips on to the hoses and fitting to the supplied hose joiner. Secure using the wire clips.
Ensure hose is routed straight to the joiner, removing excess drain hose if necessary. Do not shorten the inlet hose.
Unplug or drill out the waste tee before securing joiner to sink trap or waste tee. Connect the inlet hose to tap and handtighten into place.
Using a spanner or pliers, turn a further 180° to secure. Avoiding over- tightening.
Do not turn water supply on. The DishDrawer™ Dishwasher must be powered on for the flood protection feature to be enabled.Plug product in.

AIR GAP INSTALLATION Install your Air Gap Kit to the benchtop. We recommend using a Dual Air Gap Kit.
Refer to ‘Plumbing & electrical connection’ for minimum install heights. Thread wire clips onto the hoses before fitting them to the hose joiner. Secure using the wire clips. Fit the joiner to the Air Gap Kit and secure using the hose clamp. Ensure hoses are routed straight to the joiner, removing excess drain hose if necessary.
Unplug or drill out the waste tee before securing to sink trap or waste tee. Connect the inlet hose to tap and handtighten into place.
Using a spanner or pliers, turn a further 180° to secure. Avoiding over- tightening.
Do not turn water supply on. The DishDrawer™ Dishwasher must be powered on for the flood protection feature to be enabled.Plug product in.

INSTALLER CHECKLIST

TO BE COMPLETED BY THE INSTALLER
Installation

• Check all parts are installed correctly and are secure.
• Ensure DishDrawer™ Dishwasher is securely fastened to the cabinetry and drawer opens and closes freely with no resistance.
• Ensure panel is fitted correctly to the DishDrawer™ Dishwasher
• Ensure any packaging or tape securing the racks and spray arm is removed.
• Check the spray arm is in place, mounted correctly and rotates freely.
• Ensure knock-to-pause module is fitted securely and operating correctly.

Plumbing

• Ensure any knock-outs or plugs in drain connection have been drilled out and drain connection has been made.
• The drain hose joiner must not support the weight of excess hose material. Keep drain hose as fully extended as possible to prevent sagging. Any excess length of drain hose should be kept on the dishwasher side of the highloop.
• Ensure inlet hose has supplied rubber washer fitted, and that it’s tightened.
• If connecting the drain hose to the sink trap, ensure the highloop is a minimum 150mm higher than the drain hose joiner.
• Water softener models: adjust the water softener setting from the default setting to suit the water hardness of the area. Refer to your user guide.
• Ensure water supply is turned off until power is connected and turned on. The DishDrawer™ Dishwasher must be powered on for the flood protection feature to be enabled.

Electrical

• Ensure all electrical tests have been conducted in accordance with local regulations.

Test operation

• Turn on the power and water supplies, then open the drawer. You should hear a beep and see a program indicator light up on the control panel.
• Add three cups of water into the drawer.
• Navigate to RINSE and start the program.
• Repeat for the other drawer.
• After the Rinse cycle has finished, ensure the dishwasher has run and drained correctly.
• Check the water supply has been shut off correctly.
• Check drainage connections for leaks.
• If site is left without power after installation is complete, ensure water supply is turned off to prevent flooding.

TROUBLESHOOTING

DD24SD, DD24SP, DD24ST4N and DD24ST4Z models

turned on.
2 Press once to stop the beeping, then again to clear the fault.
3 Press to resume the wash program.
DELICATE, RINSE + all modifiers| A3: Drawer cannot drain. The drainage hose may be
blocked or kinked, or the connection to drainage pipe
may be blocked.| 1 Check the drainage hose and connection for any blockages.
Ensure the spigot is drilled out.
2 Press once to stop the beeping, then again to clear the fault.
3 Press to resume the wash program.
FAST , DELICATE + all modifiers| A6: The spray arm has loosened or come off its
mounting, or water pressure is too low, or a combination of low water pressure and excessive foaming| 1 Open the drawer and check the spray arm.
2 If the spray arm has loosened or come off its mounting, re-fit it.
Check that it is firmly seated and turns freely. Refer to ‘Maintenance’
in your user guide.
3 Press once to stop the beeping, then again to clear the fault.
4 Press to resume the wash program.

DD24SA, DD24SC and DD24ST2N models

2 Press once to stop the beeping, then again to clear the fault.
3 Press to resume the wash program.
| Drawer cannot drain. The drainage hose may be
blocked or kinked, or the connection to drainage
pipe may be blocked.| 1 Check the drainage hose and connection for any blockages. Ensure the spigot is drilled out.
2 Press  once to stop the beeping, then again to clear the fault.
3 Press to resume the wash program.
| The spray arm has loosened or come off its mounting, or water pressure is too low.| 1 Open the drawer and check the spray arm.
2 If the spray arm has loosened or come off its mounting, re-fit it. Check that it is firmly seated and turns freely. Refer to ‘Maintenance’ in your
user guide.
3 Press once to stop the beeping, then again to clear the fault.
4 Press to resume the wash program.

The DishDrawer is beeping continuously

• Refer to the ‘Fault codes’ section of your User guide

No program indicator lights up when the drawer is opened

• Ensure power is connected and is switched on.
• AUTO POWER-ON may need to be activated. Refer to your User guide for details.

Drawer doesn’t close properly

• Ensure nothing is obstructing the drawer from closing such as hoses or drawer latches.

Water appears around water supply and drain connections

• Check hoses, connections and existing plumbing for leaks.
• Check rubber washer and hose clamp are correctly fitted.

Product is tipping

• Ensure the product is secured to the cabinetry.

Front panels are misaligned to surrounding cabinetry

• Check the cabinetry is square. Unscrew the product from the cabinetry. Re-secure to the cabinetry.

If a problem occurs that is not listed, refer to your user guide for additional troubleshooting If after checking these points, you still need assistance, please refer to the Service & Warranty book for warranty details or contact us through our website fisherpaykel.com

FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2024. All rights reserved.
The models shown in this guide may not be available in all markets
and are subject to change at any time.
The product specifications in this guide apply to the specific products and
models described at the date of issue. Under our policy of continuous product
improvement, these specifications may change at any time.
For current details about model and specification availability in your country,
please go to our website or contact your local Fisher & Paykel dealer.
431377B 06.24

References

• Shop Luxury Kitchen Appliances | Fisher & Paykel USA
• Install | Fisher & Paykel United Kingdom
• Shop Luxury Kitchen Appliances | Fisher & Paykel USA

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