tuya 2BAE5-S9PRO Ultrasonic Water Spray Window Cleaning Robot User Manual

tuya 2BAE5-S9PRO Ultrasonic Water Spray Window Cleaning Robot

Specifications

• Product   Name: Ultrasonic Water Spray Window Cleaning Robot
• Control: Bluetooth Connection (Optional App Control)
• Parts Included: Window Cleaning Robot, Base Station, Remote Control, Mops, Safety Cable, Water Bottle, Nozzle, User Manual

FAQs

• Q: What should I do if the robot stops working during operation?
  • A: If the robot stops working, check the power connection and ensure it is securely plugged in. Restart the device by following the reset instructions in the manual.
• Q: How often should I clean the water tank?
  • A: It is recommended to clean the water tank after each use to maintain optimal performance and prevent blockages.

BLUETOOTH CONNECTION

BLUETOOTH CONNECTION (OPTIONAL APP CONTROL)

1. Bluetooth Reset
2. Turn off the robot, disconnect the DC power supply, and plug in the DC power supply again.
3. Press and hold the power/start button for more than 8 seconds.
4. When the reset is successful, the fan will stop rotating and then the buzzer will beep for 2 seconds
5. Turn on the Phone Network and Bluetooth
6. Download the Tuya Smart App Register and Login
7. Adding Devices
8. Press“+”
9. Press“Done”
10. User Interface

Thank you for choosing Ultrasonic Water Spray Window Cleaning Robot

Please read this manual in detail before use to ensure your safety and the effective working of the product. Thank you for choosing our windows cleaner. Before using the appliance, and to ensure the best use, carefully read these instructions. The safety precautions enclosed herein reduce the risk of death, injury, and electrical shock when correctly adhered to. Keep the manual in a safe place for future reference, along with the completed warranty card, purchase receipt, and package. If applicable, pass these instructions on to the next owner of the appliance. Always follow basic safety precautions and accident prevention measures when using an electrical appliance. We assume no liability for customers failing to comply with these requirements.

IMPORTANT SAFEGUARDS

• When using any electrical appliance, basic safety precautions should always be observed.
• Carefully inspect the safety cable, ensure there’s no damage on it, and that it is toughly buckled to an object.
• When the product is working high above the ground, reserve warning marks on the ground.
• Don’t spray water into this product and don’t use this product on glass with cracks.
• When you are cleaning the external surface of this product, turn it off. Avoid personal injuries caused by the running product.
• Don’t touch the rotating parts or openings of this product with your hand or any other part of your body.
• When you are operating this product, please follow the instructions in this manual. If you can’t solve the troubles, contact customer service directly. Don’t repair this product without authorization, it may result in personal injury.
• It can only be used in the home environment.
• Don’t use a charger from a third party, or remove the frame, battery, and charger without authorization.
• When damage or crack occurs to this product, don’t use it anymore and contact customer service.
• Keep the charger far away from heating sources.
• If you want to transport this product, we recommend using the original package and turn off the product.
• In case this product is not going to be used for a long period, fully charge it and turn it off. Store this product in a cool and dry place.
• This product shall be charged at least every three months to prevent the battery from being out of service caused by storing it for a too long period.

PARTS LIST

Front of the base station

Back of base station

Side of the base station

CONTENT OF THE BOX

INSTALLATION INTRUCTIONS

Adsorption base station

Put the base station on the surface of the fixed object with a clean and smooth surface (avoiding crevices), and turn the knob at the rear of the base station clockwise to the “O” to adsorb.

Insert the safety rope buckle horizontally into the hole on the side of the base station, and rotate 90 ° clockwise to lock, fasten the safety rope and tie it to an indoor fixture before operating the device.

It is recommended to fix the safety rope buckle on the protective railing.

Connect the power

Pull out the plug from the base station and insert it into the socket. The blue indicator is always on to indicate that the power is on.

Pull out the wire

• Pull the power cord out to the appropriate length.

Connected successfully

When the device is working, do not disconnect the power. If the power is off during operation, the device must be retracted in time to prevent the device from falling.

Do not disconnect the power when the device is running; If the power is off during operation, the device needs to be removed in time, otherwise, there is a risk of falling.

Cover each mop holder with a mop

If there is sand and dust on the glass surface, it is recommended to clean it manually first to avoid scratching the glass when the robot is working. If manual cleaning is not possible, it is recommended to turn off the water spray function and use dry mops to wipe off the sand and dust first.

Fill the water tank and cover with the plug

This product cannot be drenched, dry the surface residual moisture after filling with water. Using concentrated cleaning liquid in this product is strictly prohibited, so as not to block the spray hole and pump.

Please make sure the Mop Holder is installed proper position before use

After the holder is installed, please observe from sideways 360 to ensure that each snap is stuck in place to avoid air leakage.

Long-press the power button (more than 3 seconds), and the robot will turn on. After the fan is running, attach the robot on the glass at a location far away from the window frame. If the robot can’t suck on glass, please check whether the holder has buckled up to cause air leakage.

INSTRUCTION AND CAUTIONS

• Safety Rope
  • Check whether the safety rope is intact and is on a stable object.
• Working Environment Inspection
  • Ensure the glass surface is dry, please do not use it when it is raining or when the glass surface is foggy.
  • Do not use on broken and cracked glass.
  • If outside working at height is required, ground safety warnings must be set up to prevent accidental personal injury.
  • The robot cannot be used when there are stickers or oil on the glass surface, to avoid the robot slipping and falling from glass.
• Wet and Dry Wipe
  • If there is sand and dust on the glass surface, it is recommended to clean it manually first to avoid scratching the glass when the robot is working. If manual cleaning is not possible, it is recommended to turn off the water spray function and use dry mops to wipe off the sand and dust first.
  • If there are only dirt stains, they can be wiped directly with the water spray (default turn-on water spray).
  • If there is slipping and twisting when the robot climbing, please install a dry wipe and turn on the water spray.
  • If there are small areas of stubborn stains, you can use “spot cleaning” and turn on the water spray.
  • If the robot has serious shaking or rattling, please install a dry wipe cloth.
• Start

1. Ensure the power cord and plug are completely connected.
2. Long press the Start /Power button (more than 3 seconds) the robot will turn on. After the fan is running, attach the robot to the glass at a location far away from the window frame.
3. Ensure the robot has been stuck to the glass and then let go.
4. Short press the power button to start the robot.

• Power Outage Protection

1. This robot is equipped with an internal battery, which can hold on the robot for twenty minutes in case the robot is accidentally removed from the power cord and it will raise an audible and visual alarm. Please take down the robot as soon as possible.
2. When the light indicator is red before turning on the device, it means the internal battery is too low to start the robot. Please, keep the robot connected to the electricity to charge it until the red lamp is off.

PATH PLANNING

1. Put the window cleaner in the center of the glass far away from the window frame. Long press the Power/Start button to turn the robot on, and then short press the button to start it. The robot will automatically move upward, then move right. At last, it will reach the top right corner of the glass.
2. After the robot has reached the top right corner; it will start to clean the glass by drawing an S-shaped curve from top to bottom. If the robot’s water spray function is turned on, when the robot works forward to the right, the right nozzle sprays water, and the left nozzle does not spray water. When the robot works forward to the left, the left nozzle sprays water, and the right nozzle does not spray water.
3. After completing the cleaning, the robot will stop at the lower left or right corner according to the glass shape.

SPOT CLEANING ROUTE

Spot Wiping: In the user-specified area range, the robot will start up and down cleaning at Spot Cleaning.

MEANINGS OF LED INDICATOR LAMP AND VOICE

please charge 15 minutes above to turn on the robot.
Status Indicator| Red Flashing| The robot is disconnected; please connect the power supply or remove the robot from the glass. Insufficient suction power; please check if the robot is air leaking. If friction with the glass is too large or too small, replace the wipe cloth accordingly.
Red and Green Alternation| Robot error, please contact customer service staff.
Base station indicator| blue indicator| The robot is connected to the power. The blue indicator is always on to indicate that the power is on.

REMOTE CONTROL

To prevent misuse by children, please press the pause button between commands via the remote controller. Otherwise, the controller commands button is invalid

PARAMETERS

of Built-In Battery will affect the time)
---|---
Suction Power| 2000-3000pa
Minimum Using area|  300*300mm

WATER TANK MAINTENANCE

1. Please Ensure water or solution does not spill out of the water tank. If accidentally spills, please dry it immediately to avoid causing water damage to the robot.
2. When the robot is not in use, please Ensure there is no residual liquid in the water tank. If you use a solution for cleaning, it is recommended to pour out the solution and then fill it with a little fresh water to clean the water tank, and do not leave any water in the tank.

Ensure there are no impurities in the added solution to avoid blocking the nozzle and pump.

1. When the error indicator is flashing red with continuous and short sounds, please inspect if:
   • The plug of the power cord is loosened or damaged and results in power off or poor contact.
   • The glass or mop is too wet and results in too low friction.
   • The glass has impurities attached and results in too high friction.
   • The mop holder is incorrectly installed resulting in air leakage.
   • The glass surface has sticky objects causing too much friction on the wipe
   • The suction port is blocked.
2. The error indicator is flashing red and green alternately with alarming sound. It means trouble occurs on the inside hardware of the robot, please contact the customer service directly.
   • On the condition of special glass, when cleaning the bottom of glass, it needs more time for cleaning up, please use remote control.
3. In the case of the robot can’t walk freely, please change the mop or inspect the screws on the cleaning roller, ensure they are not loosened.
4. If the robot mop holder shakes too strong when the robot is working, please check if the wipe cloth is too wet, and replace with a dry cloth.
5. There will be a little delayed water spraying when the robot start to work, this is a normal phenomenon.
6. After cleaning, there’s residual round marks on the glass surface, please change a new mop.
7. After completing the whole process of cleaning, the robot continues to move and doesn’t stop automatically, press the Pause Button and take it down.
8. When it is in use, maybe bug occurs occasionally, please restart the robot as the solution.
9. If there is a downward sliding when the robot is working, please inspect if:

   •   * The cloth is too wet or too dirty.

   • The robot cannot resume work after a while, replace it with a dry and clean wipe cloth.
   • The cloth is too dry to cause slips, turn on the water spray function to moisten the wipe cloth, then the robot can resume work.
10. Cause of Air Leakage,please inspect if:

    •   * The mop holder is installed correctly.

    • The wipe cloth installation for flatness.
    • The surface of the glass or other targeted surface are curved or covered with an uneven-surfaces such as stickers.
    • The robot goes to the window frame, the mop holder will be warped to produce a wide range of air leakage.

SAFETY

Usage requirements:

1. Make sure the safety rope is not broken, and fixed in an immovable object when using the robot. When need to work at a height outside, you must set up a ground safety warning to prevent falling and accidental personal injury.
2. Do not be drenched with water. Do not use it in the rain or glass humid and foggy.
3. Do not use on cracked and broken glass, confirm that the window area is larger than 30*30cm (height) before use, Please check if the glass with super narrow frame, beveled frame, beveled glass, no frame or glass glue with uneven, raised, leaking seams, gaps, and other abnormal situation, use the remote control to control the robot if necessary. Not recommended or needs to be guarded to use in the above situation, an abnormally used environment may cause a fall.
4. Be sure to turn off the robot when cleaning the surface of the robot to avoid danger during the movement of the robot.
5. Please place the robot and accessories out of the reach of children and forbid children to operate this product. When the robot is working, it is strictly prohibited for fingers and any part of the body to touch this product.
6. Please use this product following the instructions, please contact customer service if you can not troubleshoot. Do not repair by yourself to avoid danger.
7. Only for 32°F~108°F (0°C ~ 40°C) home environment temperature, when the temperature is lower, it is recommended to use anti-freeze glass water.
8. The storage environment should be dry, avoid direct light, and please do not store the robot with oil, gas, or flammable items.

Battery & Charging:

1. Do not use third-party adapters and do not disassemble and modify the robot, battery, and adapter.
2. Do not continue to use the charger if it is damaged or broken, please contact customer service.
3. Place the adapter away from heat sources.
4. If the product is to be shipped, it is recommended that in its original packaging with the robot turned off.
5. If you do not use the product for a long time, please fully charge and shut down the robot and place it in a cool, dry place. At least every 3 months charge once to avoid the battery over-discharge and shortage the battery lifetime.

WARRANTY

Dual Direction Water Spray Window Cleaning Robot

No warranty on consumable accessories! Products need to be transported in original boxes to ensure product safety It is recommended to keep the boxes for at least 30 days after receiving them!

Non-Warranty Claim

1. Unauthorized repair, misuse, collision, negligence, abuse, fluid ingress, accident, alteration, etc.
2. Incorrect use of Non-Standard accessories or tearing, alteration of labels, or Anti-counterfeit labels.
3. Exceed the Warranty service period.
4. Non-compliance with performance failures.
5. Because of human causes of this product failure and accessories damage.
6. Damage caused by force majeure.
7. No valid purchase date record.

FAULT LIST

CUSTOMER INFORMATION

Confirmation of purchase date with valid purchase date information (e.g. purchase receipt, purchase invoice, a screenshot of the purchase order, etc.)

MAINTENANCE RECORDS

The contents of this material have been carefully checked, and we reserve the right to interpret any printing errors or misunderstandings in the contents.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

FCC RF Exposure Warning Statements:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment shall be installed and operated with a minimum distance of 20cm between the radiator & body.

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