Bosch WGG25401SG Washing Machine User Manual

September 25, 2024
Bosch

Bosch WGG25401SG Washing Machine

Product Information

Specifications

  • Product: Washing Machine
  • Model: WGG25401SG

Product Usage Instructions

Safety

  • Ensure to follow all safety guidelines provided in the user manual, including information on general use, intended use, user group restrictions, safe installation, use, cleaning, and maintenance.

Installation and Connection

  • Follow the steps outlined in the manual for unpacking the appliance, checking package contents, requirements for installation location, removing transit bolts, connecting the appliance, and aligning it properly.

Before Using for the First Time

  • Prior to using the washing machine for the first time, start an empty washing cycle to prepare the appliance for regular use.

Familiarizing Yourself with Your Appliance

  • Get to know your washing machine by understanding its components such as the appliance itself, detergent drawer, control panel, display, buttons, programmes, accessories, and laundry preparation.

Basic Operation

Learn the basic operations including switching on the appliance, setting a programme, opening the door, loading laundry, adding detergent and care products, starting the programme, soaking laundry, adding more laundry, cancelling a programme, unloading laundry, and switching off the appliance.

Cleaning and Servicing

  • Regularly clean and service your washing machine by following instructions on cleaning the drum, detergent drawer, and drain pump to maintain optimal performance.

Troubleshooting

  • If you encounter any issues with the washing machine, refer to the troubleshooting section in the manual for guidance. Additionally, there is information on emergency release procedures.

FAQ

  • Q: How do I activate the childproof lock?
    • A: To activate the childproof lock, follow the steps outlined in section 14.1 of the manual.
  • Q: How can I change the basic settings of the washing machine?
    • A: Refer to section 15.2 for information on changing the basic settings of the appliance.

“`

Safety

Observe the following safety instructions. 1.1General information
¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ for washing machine-washable fabrics and hand-washable wool
in accordance with the care label. ¡ with tap water and commercially available detergents and care
products suitable for washing machines. ¡ in private households and in enclosed spaces in a domestic en-
vironment. ¡ Up to an altitude of 4000 m above sea level. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Keep children under the age of 3 years and pets away from the appliance.
4

Safetyen
1.4Safe installation WARNING Risk of electric shock!
Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have a sufficiently large cross section. When using a residual current circuit breaker, only use a type with the mark. Never equip the appliance with an external switching device, e.g. a timer or remote control. When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with hot appliance parts or heat sources. Never let the power cord come into contact with sharp points or edges. Never kink, crush or modify the power cord.
WARNING Risk of fire! It is dangerous to use an extended power cord and non- approved adapters. Do not use extension cables or multiple socket strips. Only use adapters and power cords approved by the manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
5

enSafety
WARNING Risk of injury! The heavy weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation method is permitted. Do not install the appliance in a washer-dryer stack if the dryer manufacturer does not offer a suitable connection kit. Do not install appliances from different manufacturers and with varying depths and widths in a washer-dryer stack. Do not install a washer-dryer stack on a platform; the appliances may tip over.
WARNING Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material.
CAUTION Risk of injury! The appliance may vibrate or move when in use. Place the appliance on a clean, even, solid surface. Align the appliance using the appliance feet and a spirit level. If hoses and power cords have been laid incorrectly, this causes a tripping hazard. Lay hoses and power cords in such a way that there is no risk
of tripping. If the appliance is moved by holding onto protruding components, such as the appliance door, the parts may break off. Do not move the appliance by holding onto protruding parts.
CAUTION Risk of cutting! Touching sharp edges on the appliance may lead to cuts. Do not touch the sharp edges on the appliance.
6

Safetyen
Wear protective gloves when installing and transporting the appliance.
1.5Safe use WARNING Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains. If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and turn off the water tap. Call customer services. Page 42 An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. When spinning larger, waterproof items of laundry, imbalances may arise and lead to injuries. Do not wash and spin larger items of laundry, such as blankets or mattress covers, in the appliance.
WARNING Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.
7

enSafety
WARNING Risk of poisoning! Detergents and care products may result in poisoning if consumed. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
WARNING Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance. Rinse pretreated laundry thoroughly with water before washing.
CAUTION Risk of injury! The covering plate may break if you stand on or climb onto the appliance. Do not stand on or climb onto the appliance. The appliance may tip over if you sit on or lean against the open door. Do not sit on or lean against the appliance door. Do not place any objects on the appliance door. Reaching into the drum while it is still turning may cause hand injuries. Wait for the drum to come to a complete stop before reaching
inside. CAUTION Risk of scalding!
When you wash at high temperatures, the detergent solution gets hot. Do not touch the hot detergent solution.
CAUTION Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
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Safetyen
1.6Safe cleaning and maintenance WARNING Risk of electric shock!
Improper repairs are dangerous. Never make any technical modifications to the appliance or its
features. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. Before cleaning, pull out the mains plug or switch off the fuse in the fuse box. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
WARNING Risk of injury! The use of non-original spare parts and non-original accessories is dangerous. Only use the manufacturer’s original spare parts and original ac-
cessories. WARNING Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that contain solvents. Do not use cleaning agents that contain solvents.
9

enPreventing material damage
2Preventing material Preventingmaterialdamage damage
Preventing material damage
ATTENTION! The functionality of the appliance may be impaired if you use the wrong quantity of fabric softener, detergent, care product or cleaning agent. Follow the dosage recommenda-
tions from the manufacturer. Exceeding the maximum load capacity impairs the function of the appliance. Observe the maximum load capa-
city for each programme and do not exceed it. “Programmes”, Page 23 The appliance is secured for transportation using transit bolts. Transit bolts which have not been removed may result in material damage and damage to the appliance. Before starting up the appliance, remove the transit bolts completely and keep them in a safe place. Before transport, fit the transit bolts fully in order to prevent damage in transit. Material damage may be caused if the water inlet hose is connected incorrectly. Tighten the screw connections on the water inlet until they are handtight. Connect the water inlet hose directly to the water tap, without any additional connecting elements such as adapters, extensions or valves. Ensure that the inner diameter of the water tap is at least 17 mm. Make sure that the length of the thread on the connection to the water tap is at least 10 mm.

If the water pressure is too high or too low, the appliance may not be able to operate properly. Ensure that the water pressure in
the water supply system is at least 100 kPa (1 bar) and max. 1000 kPa (10 bar). If the water pressure exceeds the maximum value specified, a pressure- reducing valve must be installed between the drinking water connection and the hose set of the appliance. Do not connect the appliance to the mixer tap of an unpressurised hot-water boiler. Modified or damaged water hoses may result in material damage and damage to the appliance. Never kink, crush, modify or cut through water hoses. Only use the water hoses supplied with the appliance or genuine spare hoses. Never re-use water hoses that have been used before. Operating the appliance using water that is dirty or too hot may lead to material damage and damage to the appliance. Only operate the appliance with cold mains water. Unsuitable cleaning products may damage the surfaces of the appliance. Do not use harsh or abrasive detergents. Do not use cleaning products with a high alcohol content. Do not use hard scouring pads or cleaning sponges. Clean the appliance with nothing but water and a soft, damp cloth. Remove all detergent residue, spray residue or other residues immediately if they come into contact with the appliance.

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Environmental protection and saving

3Environmental protec- Environmentalprotectionandsavingenergy tion and saving energy
Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by
type and dispose of them separately.
3.2Save energy and conserve resources
If you follow these instructions, your appliance will use less electricity and less water. ¡ Choose programs with low temper-
atures and longer wash times and use maximum load capacity. Page 23 ¡ Add detergent based on the laundry’s degree of soiling. ¡ Reduce the washing temperature for lightly and normally soiled laundry. ¡ Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards.
3.3Energy saving mode
If you do not use the appliance for a brief period, it automatically switches to energy-saving mode. Energy-saving mode ends when you use the appliance again.

Installation and connection

Installation and connection
4.1Unpacking the appliance
ATTENTION! Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appliance. Remove these objects, along with
all supplied accessories, from the drum before starting the appliance. 1. Remove any packaging and protective covers completely from the appliance. “Disposing of packaging”, Page 11 2. Check the appliance for visible damage. 3. Open the door. Page 28 4. Remove any accessories from the drum. 5. Close the door.
4.2Contents of package
After unpacking all parts, check for any damage in transit and completeness of the delivery. ATTENTION! If the appliance is operated with incomplete or defective accessories, the appliance may not be able to operate properly, or this may result in material damage or damage to the appliance. Do not operate the appliance with
incomplete or defective accessories.

11

enInstallation and connection Replace the accessories in ques-
tion before operating the appliance. “Accessories”, Page 27 Note: The appliance has undergone a function test at the factory. This may cause water stains in the appliance, which the first wash cycle removes. The delivery consists of the following: ¡ Washing machine ¡ Accompanying documents ¡ Transit bolts “Removing the transit bolts”, Page 13 ¡ Cover caps ¡ Water inlet hose “Connecting the water inlet hose”, Page 14
4.3Requirements for the installation location
WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Do not operate the appliance
without a cover cap.
WARNING Risk of injury! When using the appliance on a base, the appliance may tip over. Always secure the feet of the appli-
ance to a base using the manufacturer’s fixing brackets Page 27 before using the appliance for the first time. ATTENTION! If residual water in the appliance freezes, this may cause damage to the appliance. Do not install or operate this appliance anywhere that is liable to experience frost or outdoors. 12

If the appliance is tilted at an angle greater than 40°, residual water may leak out of the appliance and cause material damage. Tilt the appliance carefully. Transport the appliance in an up-
right position.

Installation loca- Requirements tion

Base

Secure the appliance with fixing brackets Page 27.

Wooden joist floor Kitchen unit Against a wall

Place the appliance on a waterresistant wooden board (minimum thickness of 30 mm) which is screwed tightly to the floor. Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets. Required niche width: 60 cm. Do not trap the power cord or the hoses between the wall and the appliance.

4.4Removing the transit bolts
The appliance is secured for transportation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for future transport. “Inserting the transit bolts”, Page 41
1. Pull the hoses out of the holders.

Installation and connectionen 3. Remove the power cable from the
holder.
4. Remove the 4 sleeves.

2. Unscrew and remove all of the screws for the 4 transit bolts using a WAF 13 wrench.

5. Put on the 4 cover caps.

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enInstallation and connection 6. Push the 4 cover caps downwards.
Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse order.
4.5Connecting the appliance
Connecting the water inlet hose 1. Connect the water inlet hose.

3. Open the water tap carefully and check that the connection points are tight.

Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.

ATTENTION! When draining, the water outlet hose is subject to water pressure and may come loose from the installed connection point. Secure the water outlet hose
against unintentional loosening. In the event of a blocked or covered outlet, accumulated wastewater can flow back into the appliance. Before operating the appliance, en-
sure that the wastewater drains away quickly and eliminate any blockages.

Note: Observe the draining heights. The maximum draining height is 100 cm.

Siphon

Secure the connection point with a (24­40 mm) hose clamp.

2. Connect the water inlet hose to a tap (26.4 mm = 3/4″).
14

Sink

Fix and secure

the water outlet

hose with an el-

bow.

“Accessories”,

Plastic pipe with rubber sleeve or gully

Fix and secure the water outlet hose with an elbow. “Accessories”, Page 27

Installation and connectionen 2. To align the appliance, turn the ap-
pliance feet. Check that the appliance is level using a spirit level.

Connecting the appliance to the electricity supply Note: Your electrical domestic installation for this appliance must comply with the local legal provisions and safety regulations, and should include a residual current circuitbreaker. 1. Insert the mains plug of the appli-
ance’s power cable in a socket nearby. The connection details of the appliance can be found under Technical data Page 42. 2. Check the mains plug is inserted properly.
4.6Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance from moving, align the appliance correctly. 1. Use a WAF 17 wrench to loosen
the lock nuts in a clockwise direction.

All appliance feet must stand firmly on the ground. 3. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight. In doing so, hold the foot tight and do not adjust its height.

Before using for the first time

5Before using for the Beforeusingforthefirsttime first time
Prepare the appliance for use. Beforeusingforthefirsttime
5.1Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry. 1. Turn the programme selector to
Drum Clean . 2. Close the door. 3. Pull out the detergent drawer. 4. Pour approx. 1 litre of tap water
into compartment II.

5. Add washing powder containing oxygen bleach to compartment II.
To prevent foaming, use only half of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use detergent suitable for woollens or delicates. 6. Push in the detergent drawer. 7. Press Start/Reload to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. 8. Start the first wash cycle or set the programme selector to Off to switch off the appliance. “Basic operation”, Page 28

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Familiarising yourself with your applianceen
6Familiarising yourself with your appliance Familiarisingyourselfwithyourappliance
Familiarising yourself with your appliance
6.1Appliance
You can find an overview of the parts of your appliance here.

3

4

56

2

7

7

1

On certain models, specific details such as the colour and shape may differ from those pictured.

1

Maintenance flap for the drain pump

2 Door

6.2Detergent drawer
Note: Observe the manufacturer’s instructions on the use and dosage of the detergent and care product and the information in the programme descriptions.

17

Familiarising yourself with your appliance

Compartment II: Detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash and soaking

123

6.3Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

2

3

4

1

1

4

1 Programmes

2

Programme selector

Display

18

Displayen

7Display Display

The Display display shows the current settings, options or relevant information.

Depending on the programme status, the display shows some information in

the

area, e.g. .

Example: Display

Display 0:40 1 +8h1 10.01
– 1400
– 90
(Start/Reload)
1 Example

Description Expected programme duration or programme time remaining in hours and minutes. Program end time “Buttons”, Page 21 Recommendation for the maximum load capacity for the selected program in kg. Set spin speed in rpm. “Buttons”, Page 21
: No spin cycle, draining only Set temperature in °C. “Buttons”, Page 21
(cold) Start, cancel or pause ¡ Lights up: The programme is running and can be can-
celled or paused. ¡ Flashes: The programme can be started or continued. Programme status: Pretreatment Programme status: Washing Programme status: Rinsing Programme status: Spinning

19

enDisplay Display End
(Easy Iron) +1 +2 +3

(Speed Perfect)

1
1 Example 20

Description Programme status: Programme end ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli-
ance has been operated. “Deactivating the childproof lock”, Page 30 The crease-reduction function is activated. “Buttons”, Page 22 Additional rinse cycles are activated. “Buttons”, Page 22
Prewash is activated. “Buttons”, Page 22 Soaking is activated. “Buttons”, Page 22 The programme pauses and you can still load more laundry within 15 minutes. Pretreatment is activated and the soaking has finished. Options: ¡ Add laundry and press Start/Reload to start the pro-
gramme immediately. ¡ Do not add any laundry. Press Start/Reload to start
the programme immediately. ¡ Do not add any laundry. Wait for 15 minutes. The pro-
gramme starts after 15 minutes have elapsed. Shortened programme duration is activated. “Buttons”, Page 21 The “Blood” stain type is activated. The “Cosmetics” stain type is activated. The “Cooking fat/cooking oil” stain type is activated. The “Tea” stain type is activated. Flashes: Drum cleaning is required. Run the Drum Clean programme for cleaning and caring for the drum and the outer tub. “Cleaning the drum”, Page 31 ¡ Lights up: The door is locked and cannot be opened. ¡ Flashes: The door is not closed properly. ¡ Off: The door is unlocked and can be opened. ¡ No water pressure. ¡ The water pressure from the tap is too low. Error code, error display, signal. Page 36

Buttonsen

8Buttons Buttons

The Buttons selection of programme settings depends on the programme that is set.

Button

Selection

Start/Reload

¡ Start ¡ Cancel ¡ Pause

Speed Perfect ¡ Activate ¡ Deactivate

Anti Stain

Multiple selection

Finished in

Up to 24 hours

Temp. rpm

– 90 – 1400

Easy Iron & Finished in
rpm

¡ Activate ¡ Deactivate Multiple selection

More information Start, cancel or pause the programme.
Activate or deactivate a shorter programme duration. Note: Energy consumption increases. The washing result is not affected by this. Select the type of stain. The temperature, drum movement and soaking time are all adjusted to suit the type of stain. Set the programme end time. The programme duration is already included in the set number of hours. Once the programme has started, the programme duration is displayed. Adjust the temperature. Set temperature in °C. Adjust the spin speed or deactivate the spin cycle. Set spin speed in rpm. If is selected, the water is drained and the spin cycle is deactivated. The laundry stays wet inside the drum. “Childproof lock”, Page 30
“Basic settings”, Page 30

21

enButtons
Button Pretreatment

Selection ¡ (Prewash) ¡ (Soaking)

Rinse Plus Easy Iron

¡ +1 ¡ +2 ¡ +3 ¡ Activate ¡ Deactivate

More information Selecting activates the Prewash programme. Prewash for washing heavily soiled laundry. Selecting activates the Soaking programme. Before the main wash cycle starts, the laundry remains in the water for longer. For laundry with particularly stubborn soiling. Once Soaking has ended, an audible signal sounds and the following flashes in the display: . The programme pauses and you can still load more laundry within 15 minutes. Options: ¡ Add laundry and press Start/Re-
load to start the programme immediately. ¡ Do not add any laundry. Press Start/Reload to start the programme immediately. ¡ Do not add any laundry. Wait for 15 minutes. The programme starts after 15 minutes have elapsed.
Activate or deactivate up to three additional rinse cycles. Recommended for particularly sensitive skin or in regions with very soft water.
Activate or deactivate the reduced creasing programme. In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. Note: The laundry has a higher residual moisture after washing. To reduce creasing, hang up the laundry immediately after washing.

22

Programmesen

9Programmes Programmes

Programmes
Notes ¡ The laundry’s care labels provide you with additional information about pro-
gramme selection. ¡ For programmes with a temperature setting of 80 °C or 90 °C, the actual
temperature may deviate from the specified temperature. The washing effect and hygiene expected at the specified temperatures is nevertheless achieved.

Programme

Description

Max. load

(kg)

Cottons

Wash hard-wearing items made from cotton or linen. Also suitable as a short programme for normally soiled laundry when you activate Speed Perfect. Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm

10.0 5.0 1

Cottons Eco

Wash hard-wearing items made from cotton or linen. Energy-saving programme.

10.0

Note: To save energy, the actual washing temperature may deviate from the set washing temperature. You cannot change the washing temperature.

Programme setting:

Note: The temperature cannot be adjusted in this programme and is set automatically.

¡ Max. – °C

¡ Max. 1400 rpm

Kids

Wash hard-wearing items made from cotton or

10.0

linen.

Suitable for children’s clothing.

Use the Delicates/Silk programme to wash items

with printing, badges or with delicate fabrics.

Programme setting:

¡ Max. 90 °C

¡ Max. 1400 rpm

Synthetics

Wash items made from synthetic fabrics.

4.0

Programme setting:

¡ Max. 60 °C

1 Speed Perfect activated

23

enProgrammes

Programme

Description

Max. load

(kg)

¡ Max. 1000 rpm

Daily Wash

Wash items made from cotton, linen or synthetic 4.0 fabrics. Suitable for lightly soiled laundry. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm

Delicates/Silk

Wash delicate, washable items made from silk, vis- 2.0 cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Tip: Gently cleaning the laundry reduces abrasion of textile fibres and microplastic fibres.
Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Wool

Hand- or machine-washable items that are made 2.0 from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Rinse

Rinse and then spin the laundry, and drain the wa- ­ ter. Programme setting: Max. 1400 rpm

Spin/Drain Spin and drain the water.

­

If you only want to drain the water, activate . The

laundry is not spun.

Programme setting: Max. 1400 rpm

AllergyPlus

Wash hard-wearing items made from cotton or

6.5

linen.

Suitable for allergy sufferers and for strict hygiene

requirements.

Note: Once the set temperature has been reached, it remains constant throughout the entire washing process.

1 Speed Perfect activated

24

Programmesen

Programme

Description

Max. load

(kg)

Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm

Sportswear

Wash sports and leisure items made from synthetic 2.0 fabrics. Use a detergent that is suitable for sports items. Do not use fabric softener. Tip: Use the Synthetics programme to wash heavily soiled laundry. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Duvet

Wash pillows or quilts stuffed with synthetic fibres 2.5 or down fillings. Wash large items separately. Use a detergent that is suitable for down or delicates. Use sparingly. Do not use fabric softener. Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them. Programme setting: ¡ Max. 60 °C ¡ Max. 1000 rpm

Drum Clean

Clean and care for the drum.

­

Use this programme in the following cases:

¡ Before using the appliance for the first time

¡ If you regularly wash at temperatures of 40 °C or

lower

¡ After a prolonged period of non-use

Use washing powder containing oxygen bleach. Add the washing powder containing oxygen bleach to compartment II for the main wash. Page 17 Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is intended for woollens or delicates.

1 Speed Perfect activated

25

enProgrammes

Programme

Description

Max. load

(kg)

Note: The drum cleaning indicator flashes to remind you if you have not used a programme at 60 °C or higher for a long time.

/ Super Quick 15’/30′

Wash items made from cotton or synthetic fabrics. 4.0 Short programme for small items of lightly soiled 2.01 laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate Speed Perfect. The maximum load is reduced to 2.0 kg. Programme setting: ¡ Max. 40 °C ¡ Max. 1000 rpm

1 Speed Perfect activated

26

Accessoriesen

10Accessories Accessories

Use Accessories original accessories. These have been made especially for your appliance.

Water inlet hose extension Fixing brackets Elbow Washing machine cleaners

Use
Extend the water inlet hose for cold water or AquaStop (approx. 2.50 m). Improves the stability of the appliance. Secure the water outlet hose in place. Cleaning products for maintaining the appliance interior.

Order number WMZ2381
WMZ2200 00655300 00311929

Laundry

Laundry
11.1Preparing the laundry
ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock-
ets in your laundry before using the appliance. Note The appliance and fabrics are protected when you prepare your laundry. ¡ Brush off sand and soil ¡ Sort the laundry according to colour and textiles and observe the care labels ¡ Close all zips, hook and loop fasteners, hooks and eyes ¡ Tie cloth belts, cloth straps and cords together ¡ Remove curtain fittings and lead strips ¡ Wash small or particularly delicate items in a mesh washing bag ¡ Wash large and small items of laundry together ¡ Wash laundry with fresh stains immediately

¡ Pretreat laundry with dried stains and wash several times
¡ Load the laundry unfolded into the drum
¡ Before loading the drum, any laundry that has been pre-treated with chlorine bleach should be rinsed several times
12Detergents and care Detergentsandcareproducts products
You can protect your appliance and Detergentsandcareproducts your laundry by selecting and using the correct detergents and care products. The manufacturer’s instructions for use and dosage can be found on the packaging. Notes ¡ When using liquid detergents, only
use liquid detergents that are selfflowing ¡ Do not mix different liquid detergents ¡ Do not mix detergent and fabric softener ¡ Do not use products that have expired or are highly congealed

27

enBasic operation ¡ Do not use products containing
solvents, caustic agents or volatile substances ¡ Do not use chlorine bleach ¡ Do not use dyes regularly as fixing salt can damage stainless steel ¡ Do not use color-bleaching agents in the appliance

13.3Opening the door
1. Take hold of the door’s recessed grip and pull on the door.

13Basic operation Basicoperation
Basic operation
13.1Switching on the appliance
Requirement: The appliance has been correctly installed and connected. Page 11 Turn the programme selector to a
programme.
13.2Setting a programme
1. Turn the programme selector and set the required programme. “Programmes”, Page 23
2. If required, adjust the programme settings. “Buttons”, Page 21 The programme settings are not saved permanently for the programme.

2. Open the door.
13.4Loading laundry
Note: To prevent creasing, note the maximum load for the programmes. “Programmes”, Page 23 Requirements ¡ The laundry is prepared and sor-
ted. “Laundry”, Page 27 ¡ The drum is empty. 1. Open the door. Page 28 2. Place the laundry in the drum. 3. Close the door. Ensure that there is no laundry trapped in the door.

28

13.5Adding detergent and care product
Note: Observe the information about detergents and care products Page 27. 1. Pull out the detergent drawer. 2. Pour in the detergent.
“Detergent drawer”, Page 17 3. If required, add the care product. 4. Push in the detergent drawer.
13.6Starting the programme
Requirement: A programme is set. Page 28 Press Start/Reload. a The drum rotates and load detec-
tion takes place. This can take up to 2 minutes, after which water enters the drum. a The display shows the programme duration or the programme end time. a After the programme has ended, the display shows: End.
13.7Soaking laundry
Note: No additional detergent is required for soaking. The appliance uses the filled detergent for soaking and washing. Requirements ¡ The laundry is placed in the appli-
ance. Page 28 ¡ A programme has started.
Page 29 1. Press Start/Reload approx.
10 minutes after the programme start. The programme pauses and the laundry can soak. 2. Press Start/Reload after the required soaking time.

Basic operationen
13.8Adding laundry
After the programme starts, you can remove or add laundry depending on the programme status. 1. Press Start/Reload.
The appliance pauses. Note: If you want to add laundry, follow the instructions on the display. “Display”, Page 20 2. Open the door. Page 28 3. Add or remove laundry. 4. Close the door. 5. Press Start/Reload.
13.9Cancelling the programme
1. Press Start/Reload. 2. Open the door. Page 28
The appliance door remains locked for safety reasons if the temperature and water levels are high. ­ If the temperature is high, start
the Rinse programme. ­ If the water level is high, start
the Spin programme or select a suitable programme for draining. “Programmes”, Page 23 3. Remove the laundry. Page 29
13.10Unloading the laundry
1. Open the door. Page 28 2. Remove the laundry from the
drum.
13.11Switching off the appliance
1. Turn the programme selector to Off .
2. Turn off the tap.
29

enChildproof lock 3. Wipe the rubber gasket dry and re-
move any foreign objects.

So that the programme currently running is not cancelled, the programme selector must be set to the initial programme. a goes out on the display.

4. Leave the appliance door and detergent drawer open so that residual water can evaporate.

Childproof lock

Secure Childprooflock your appliance against being operated unintentionally using the controls.
14.1Activating the childproof lock
Press on both Easy Iron & Finished in buttons for approx. 3 seconds.
a The display shows . a The control elements are locked. a The childproof lock remains active
even after the appliance has been switched off and in the event of a power cut.
14.2Deactivating the childproof lock
Requirement: To deactivate the childproof lock, the appliance must be switched on. Press on both Easy Iron &
Finished in buttons for approx. three seconds.
30

Basic settings

You Basicsettings can configure the basic settings for your appliance to meet your needs.
15.1Overview of the basic settings
1 2 3 4

Programme selector with programme positions

2

Set the volume of the signal at the end of the programme:

0 (off) to 4 (very loud)

3

Set the volume of the signal tone emitted when the but-

tons are pressed:

0 (off) to 4 (very loud)

4

Activate (On) or deactivate (OFF) the reminder to clean

the drum.

15.2Changing the basic settings

1. Set the programme selector to position 1. Page 30

2. Press rpm and, at the same time, turn the programme selector to position 2.
a The display shows the current value.
3. Use the programme selector to select the required basic setting. Page 30
4. To change the value, press Finished in.
5. To save the changes, switch off the appliance.

Cleaning and servicingen gen bleach or a cleaning agent for caring for the inside of the appliance. “Accessories”, Page 27
16.2Cleaning the detergent drawer
1. Pull out the detergent drawer. 2. Press down on the insert and re-
move the detergent drawer.

Cleaning and servicing

To keep your appliance working effi- Cleaningandservicing ciently for a long time, it is important to clean and maintain it carefully.
16.1Cleaning the drum
Clean the drum if you have carried out 20 washing cycles at a temperature of 40 °C or lower, if lights up, or if you have not used the appliance for a prolonged period, but at least once a year.
CAUTION Risk of injury! Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury. Regularly run a programme for
cleaning the drum or wash at temperatures of at least 60 °C. Leave the appliance to dry after every operation with the door open, and leave the detergent drawer to dry. Run the Drum Clean programme without laundry but with washing powder that contains oxy-

3. Pull out the insert upwards.

31

enCleaning and servicing 4. Clean the detergent drawer and in-
sert with water and a brush, and then dry them.
5. Fit the insert and click it into place.

16.3Cleaning the drain pump
Clean the drain pump regularly, at least once a year, as well as in the event of faults, e.g. blockages or rattling noises.
Emptying the drain pump 1. Turn off the tap. 2. Switch off the appliance.
Page 29 3. Disconnect the appliance’s mains
plug from the power supply. 4. Open and remove the mainten-
ance flap.

6. Clean the opening for the detergent drawer.

5. Slide a suitable receptacle under the opening for draining the detergent solution.

7. Push in the detergent drawer. 32

6. Take the drain hose out of the holder.

Cleaning and servicingen 8. Once emptied, press firmly on the
locking cap.

CAUTION – Risk of scalding!

When you wash at high temperat-

ures, the detergent solution gets

hot.

Do not touch the hot detergent solution.

To allow the detergent solution to flow out into the container, remove the sealing cap.

9. Insert the drain hose into the holder.

Cleaning the drain pump Requirement: The drain pump is empty. Page 32

33

enCleaning and servicing
1. Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump housing may become stuck due to coarse particles of dirt. Loosen the dirt and remove the filter insert.

4. Insert the pump cap. Ensure that the parts of the pump cap are correctly assembled.

5. Screw the pump cap as far as it will go.
The pump cap is comprised of two parts which can be taken apart for cleaning. 2. Clean the interior, the thread on the pump cap and the pump housing.
The handle on the pump cap must be in a vertical position. 6. Insert and close the maintenance flap. 3. Ensure that the impeller in the drain pump can rotate.

34

Cleaning and servicingen
Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run a suitable programme for draining after you have emptied the drain pump. 1. Open the water tap. 2. Insert the mains plug. 3. Switch on the appliance. 4. Pour 1 litre of water into compart-
ment II. 5. Select a suitable programme for
draining. “Programmes”, Page 23
35

Troubleshooting

17Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

Fault The display goes out and (Start/Reload) flashes.

Cause and troubleshooting Energy-saving mode is active Press Start/Reload.

E:36 -10 / E:30 -80 / The water outlet hose is connected too high, is kinked

E:18

or trapped, or has been extended impermissibly.

The detergent solution is not being pumped

Check the installation of the water outlet hose. Page 14

out.

Drain pipe or water outlet hose is blocked.

Clean the drain pipe and the water outlet hose.

The drain pump is blocked or the pump cover is not installed correctly. Check that the pump cover is installed correctly.
Page 32 Clean the drain pump. Page 32

Detergent dosage is too high. Reduce the amount of detergent for the next wash-
ing cycle with the same load.

E:60 -2B / E:32 / H:32

The appliance has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum.

E:30 -10 /

The tap is turned off. Turn on the tap.

The water inlet hose is kinked or jammed. Check the installation of the water inlet hose.
Page 14

36

Troubleshootingen

Fault E:30 -10 /
E:30 -20
All other error codes.

Cause and troubleshooting The filters in the water inflow are blocked. Clean the filters in the water inflow. The water pressure is low. Check whether the tap has sufficient water pres-
sure.
The water level measuring system is defective. With this error message, the appliance starts a draining process. 1. Wait approx. 5 minutes until the draining process
ends. 2. Restart the appliance.
If required, start the draining process again. 3. If the fault persists, call customer service.
Page 42
Critical malfunction. Turn off the water tap. With this error message, the appliance starts a draining process. 1. Wait approx. 5 minutes until the draining process
ends. 2. Restart the appliance.
If required, start the draining process again. 3. If the fault persists, call customer service.
Page 42
Detergent dosage is too high. Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water has been added. Do not add any extra water to the appliance while it
is operating.
Malfunction 1. Restart the appliance. 2. If the fault occurs again, disconnect the appliance
from the power supply for at least 30 seconds. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. 3. If the fault persists, call customer service. Page 42 Please specify the exact error message when calling. If possible, document the fault with photos and videos.

37

enTroubleshooting

Fault

Cause and troubleshooting

Heavy foam build-up.

Detergent dosage is too high. Mix one tablespoon of fabric softener with 0.5 litres
of water and pour the mixture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load.

flashes.

The door is not completely closed. 1. Ensure that there is no laundry trapped in the door. 2. Close the door.

Drum cleaning is required.

Clean the drum.

The programme does not start.

Childproof lock is activated. Deactivate the childproof lock. Page 30
Finished in is activated. Check whether Finished in is activated.

The programme is paused or has been interrupted, but the door will not open.

The temperature is too high. Start the Rinse programme or wait until the tem-
perature has dropped. Water level is too high. Start the Spin programme or a suitable draining
programme.

The door cannot be opened due to a power cut.

The door is locked. Open the door using the emergency release.

Drum jerks after the Not a fault. An internal motor test is started.

programme starts.

No action required.

Drum rotates, water does not flow in.

Not a fault. Load detection is active for up to 2 minutes. No action required.

No water is visible in Not a fault. Water is below the visible area.

the drum.

No action required.

The spin cycle runs several times.

Not a fault. The appliance eliminates an imbalance by repeatedly redistributing the laundry. No action required.

The appliance is vi- Appliance is not correctly aligned.

brating, ‘wandering’ and making loud noises during the spin cycle.

Align the appliance. Page 15 The appliance feet are not fixed. Secure the appliance’s feet.

Troubleshootingen

Fault

Cause and troubleshooting

The appliance is vi- Transit bolts have not been removed.

brating, ‘wandering’ and making loud

Remove the transit bolts.

noises during the spin

cycle.

High spin speed not reached.

Easy Iron is activated. Select a programme that is suitable for the type of
fabric.

The appliance is using a reduced spin speed to eliminate an imbalance. No action required.

The programme duration changes during the wash cycle.

Not a fault. The programme sequence is optimised electronically, another rinse cycle is switched on due to heavy foam build-up, or an imbalance is eliminated. No action required.

Whooshing, hissing or Not a fault. Water is pumped in or detergent solution

sucking noises.

is pumped out.

No action required.

Banging noises, rattling in the drain pump.

A foreign object is in the drain pump. Clean the drain pump. Page 32

There are detergent residues on the laundry.

Detergents may contain water-insoluble substances that deposit on the laundry. Start the Rinse programme or brush out the
laundry after drying.

The laundry is too wet after the spinning cycle.

A low spin speed is selected. Start the Spin programme. The next time you run a wash cycle, set a higher
spin speed.

The appliance is using a reduced spin speed to eliminate an imbalance. 1. Redistribute the laundry in the drum. 2. Start the Spin programme.

Easy Iron is activated. Set a suitable programme. Page 23

Creasing.

The selected programme is unsuitable for the type of fabric. Set a suitable programme. Page 23

A high spin speed is selected. The next time you run a wash cycle, set a lower
spin speed.

39

enTroubleshooting

Fault

Cause and troubleshooting

Creasing.

The load is unsuitable. Observe the programme’s maximum load capacity.
Page 23 Prepare the laundry. Page 27

Water is leaking out at The water inlet hose is not correctly connected or is the water inlet hose. damaged.
Check the installation of the water inlet hose. Page 11 Replace the water inlet hose if it is damaged.

Water is leaking out at The water outlet hose is not connected correctly or is the water outlet hose. damaged.
Check the installation of the water outlet hose. Page 11 Replace the water outlet hose if it is damaged.

Water is leaking from Dirt on the door or seal causes leaks.

below the door.

Clean the door and the seal.

Detergent or fabric There is too much detergent or fabric softener in the

softener drips off the detergent drawer.

seal and collects on the door or in the seal

When dosing, observe the marking in the detergent drawer. Page 29

fold.

Residual water is present in the compartment .

Insert in compartment is blocked. Clean the detergent drawer. Page 31

Fabric softener re-

The use of fabric softener is not supported for the se-

mains in the detergent lected programme.

drawer.

Check whether the use of fabric softener is supported for the selected programme. Page 23

Odours have formed in the appliance.

Humidity and detergent residue may promote the formation of bacteria. Clean the drum. Page 31 If you are not using the appliance, leave the door
and detergent drawer open so that residual water can evaporate.

40

17.1Emergency release
Releasing the door Requirement: The drain pump is empty. Page 32 1. ATTENTION! Escaping water may
cause material damage. Do not open the door if you can
see water through the glass. Pull the emergency release downwards with a tool and release.

Transportation, storage and disposalen
18.2Inserting the transit bolts
Secure the appliance before transportation using transit bolts in order to prevent transport damage. 1. Use a screwdriver to remove the 4
cover caps.

a The door lock is released. 2. Insert the maintenance flap and
lock it into place. 3. Close the maintenance flap.
18Transportation, stor- Transportation,storageanddisposal age and disposal
Transportation, storage and disposal
18.1Removing the appliance
1. Turn off the tap. 2. Empty the water inlet hose. 3. Switch off the appliance.
Page 29 4. Unplug the appliance’s mains plug. 5. Drain the water.
“Cleaning the drain pump”, Page 32 6. Detach the hoses.

Keep the cover caps. 2. Insert the 4 transit bolts.
“Removing the transit bolts”, Page 13
18.3Using the appliance again
For further information, see “Installation and connection”, Page 11 and “Starting an empty washing cycle”, Page 16.

Customer Service

18.4Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. 1. Unplug the appliance from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.
19Customer Service CustomerService
Detailed CustomerService information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
42

19.1Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the appliance’s rating plate. Depending on the model, the rating plate is located: ¡ On the inside of the door. ¡ On the inside of the maintenance
flap. ¡ On the rear of the appliance. Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

Technical data

Technical data
Appliance height Appliance width Appliance depth Appliance depth with door closed Appliance depth with door open Weight Maximum load Mains voltage
Minimum installation protection Nominal power Water pressure

84.8 cm 59.8 cm 59.0 cm 63.6 cm
107.3 cm
81.3 kg 10.0 kg 220-240 V, 50 Hz 10 A
1900-2300 W ¡ Minimum:
100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar)

Length of the wa- 150 cm ter inlet hose

Length of the wa- 150 cm ter outlet hose

Length of the power cord

210 cm

Technical dataen

43

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9001922618
9001922618 (040710) en

References

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