LG 49XS4P-B Digital Signage Monitor Owner’s Manual

LG 49XS4P-B Digital Signage Monitor

Product Specifications

• Model: LG Digital Signage (Monitor Signage)
• Models Available: 49XS4P-B, 55XS4P-B

Product Usage Instructions

Checking Before Installation
Before installation, ensure you have read and understood the user manual.

Installation Orientation
When installing vertically, rotate the monitor clockwise 90 degrees while facing the front of the screen.

Installation Location
For indoor installation on a wall:

• Ensure A is 100 mm or more from the wall.
• For outdoor installations, follow specific guidelines mentioned in the manual.

Wall Mount Holder
To install the monitor on a wall:

• Attach a wall mount holder (optional) to the back of the monitor.
• Verify that the wall mount holder is securely fixed to both the monitor and the wall.
• VESA Dimensions for models:
  • 49XS4P-B: 600 x 400 mm, M6 screws, 15mm maximum length, Quantity: 4
  • 55XS4P-B: 600 x 400 mm, M6 screws, 15mm maximum length, Quantity: 4

Safety and Precaution Guide for Installation
Take precautions such as protecting the display with cloth or a box when storing the device after powering off to prevent faults like black spots, creases, and yellowing. Follow temperature guidelines provided in the manual.

Frequently Asked Questions (FAQ)

• Is this product suitable for household use?
  No, this product is not intended for household use as mentioned in the warning section of the manual.

• What should I do if I encounter black spots or creases on the display?
  Protect the display with cloth or a box when storing the device after powering off to prevent faults like black spots and creases.

OWNER’S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)

Please read the user manual before using this product to ensure safe and convenient use.

• 49XS4P-B
• 55XS4P-B

www.lg.com
Copyright © 2024 LG Electronics Inc. All Rights Reserved.

BASIC

NOTE

• The accessories provided with your product may vary depending on the model or region.
• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions.
• SuperSign Software & Manual
  • Visit https://partner.lge.com to download the latest SuperSign software and manual.

Checking the Accessories

Learning the Buttons

The image may be different according to the model.

• Adjusts up and down.
• Moves left and right.
• Displays the current signal and mode.
• Accesses the main menus, or saves your input and exits the menus.
• Change the input signal.
• Turns the power on or off.

NOTE
You can adjust the volume by using the remote control.

CHECKING BEFORE INSTALLATION

We are not responsible for product damage caused by failure to follow the guide.

Installation Orientation

Using Vertically
When installing vertically, rotate the monitor clockwise 90 degrees while facing the front of the screen.

Ceiling, Floor Orientation

Installation Location

We are not responsible for product damage caused by failure to follow the guide.

Indoor

Installing on a Wall
A : 100 mm or more
The product warranty will be void if it is used with the front panel exposed to direct sunlight.

Installing on a Recessed Wall

• A : 100 mm or more
• B : 100 mm or more
• C : 100 mm or more

The product warranty will be void if it is used with the front panel exposed to direct sunlight.

Outdoor

Outdoor Enclosed

Wall Mount Holder

To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor.
Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall.
The VESA dimensions of the wall mount by model are as follows.

Model| VESA Dimensions

(A x B) (mm)

| Standard Dimensions| Length (Maximum) (mm)| Quantity
---|---|---|---|---
49XS4P-B| 600 x 400| M6| 15| 4
55XS4P-B| 600 x 400| M6| 15| 4

CAUTION

• Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.
• If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.
• Damage to the monitor by tightening the screws too tightly may void your warranty.
• Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse of inappropriate components is not covered by the warranty of this product.
• To prevent injury, this apparatus must be securely attached to the wall in accordance with the installation instructions. (This pertains only to Australia and New Zealand.)

NOTE

• Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.
• For more information on installation, please refer to the user manual for the wall mount.

Safety and Precaution Guide for Installation

Direct Sunlight

• Make sure to keep sufficient space between the product and the window glass. (100 mm or more)
• Do not expose to direct sunlight for a prolonged period.
• Attach a film with UV-blocking properties to the window glass.
  • Protect the display with cloth or a box when storing the device after it has been powered off.
  • This can prevent faults such as black spots, creases, and yellowing.

Temperature

• Make a cooling system for the enclosure so that the operating temperature of the product can be maintained.
  • 0 °C ~ 40 °C (without Direct Sunlight)
  • 0 °C ~ 30 °C (Direct Sunlight

PRECAUTIONS FOR USE

Dust
The warranty will not cover any damage caused by using the product in an excessively dusty environment.

Afterimage

• After-image appears when the product is turned off.
  • Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen-saver function.
  • Switching from a screen with high differences in luminance (black and white or grey) to a darker screen  may cause an afterimage. This is normal due to the display characteristics of this product.
• When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called an afterimage.
• Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed for a long time. The following are operational recommendations for reducing the occurrence of afterimages when using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better for preventing afterimages.

Recommended Usage Condition

1. Change the background colour and text colour at equal intervals.
   • Afterimages occur less when the colours to be changed are complementary to one another.
2. Switch the screen at equal time intervals.
   • Take caution, and ensure that text or images from before the screen change are not left in the same location after the screen change.

PRODUCT SPECIFICATIONS

Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.

Input/Output Ports

| SPEAKER OUT, LAN, USB 2.0 IN, HDMI TM IN 1, HDMI TM IN 2, DP IN, DP OUT, RS-232C IN, RS-232C OUT, IR &LIGHT SENSOR, AC
---|---

Resolution

| Recommended Resolution| 1920 x 1080 @ 60 Hz

– This may not be supported on some OS or graphics card types.

Maximum Resolution

Environmental Conditions

| Operating Temperature| 0 °C to 30 °C (Direct Sunlight)

0 °C to 40 °C (Without Direct Sunlight)

Operating Humidity| 10 % to 80 % (Condition for preventing condensation)
Storage Temperature| -20 °C to 60°C

Storage Humidity

| 5 % to 85 % (Condition for preventing condensation)

• Product box packaging storage conditions

Installation site| Indoor
49XS4P-B

Power Voltage| 100-240 V~ 50/60 Hz 3.9 A
Size (Width x Height x Depth) / Weight| 1092.8 mm x 626.4 mm x 83.5 mm / 20.5 kg
55XS4P-B

Power Voltage| 100-240 V~ 50/60 Hz 4.2 A
Size (Width x Height x Depth) / Weight| 1235.4 mm x 709.4 mm x 98.1 mm / 25.0 kg
Wireless module (LGSBWAC92) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5

5150 to 5725

5725 to 5850

| 18

18

12

Bluetooth
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5| 8

• As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
• For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

HDMI 1 / HDMI 2 / DisplayPort (PC) Support mode

Resolution| Horizontal frequency (kHz)| Vertical frequency (Hz)|

NGLISH

---|---|---|---
640 x 480| 31.469| 59.94
800 x 600| 37.879| 60.317
1024 x 768| 48.363| 60
1280 x 720| 44.772| 59.855
1366 x 768| 47.712| 60
1280 x 1024| 63.981| 60.02
1680 x 1050| 65.29| 59.954
1920 x 1080| 67.5| 60

HDMI 1 / HDMI 2 / DisplayPort (DTV) Support mode

NOTE

• Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal frequency. The unit is kHz.
• Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.

LICENCE
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.

TO SEE THE WEB MANUALS (SOFTWARE USER GUIDE / INSTALLATION MANUAL)
You can find more information about the LG Digital Signage (Monitor Signage) in the web manuals (Software User Guide / Installation Manual).
For more information, visit the LG website at http://partner.lge.com.

The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.

• MODEL
• SERIAL NO.

Temporary noise is normal when powering ON or OFF this device.

References

• LG B2B Partner Portal
• Consumer & Home Electronics from LG | LG UK
• LG B2B Partner Portal

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