UW Wi-Fi Hub Broadband and Home Phone User Guide

: September 19, 2024
: Support

Table of Contents

UW Wi-Fi Hub Broadband and Home Phone
Product Specifications
Product Usage Instructions
Broadband Charges and Terms
Broadband Other Charges
Home Phone Charges and Features
Home Phone Installation Charges
- Other Charges
Home Phone Calling Features Monthly Charges

UW Wi-Fi Hub Broadband and Home Phone

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Product Specifications

Broadband:
- Average Speed: 11 Mbps – 500 Mbps
- Inclusive Data: Unlimited
- Introductory Charge (first 18 months):
  N/A
- Standard Monthly Charge: Varies based on
  plan
- Minimum Contract: N/A
Equipment:
- UW Wi-Fi Hub: Free
- eero Device: Non-return charge within 24
  months or after 24 months

Product Usage Instructions

Broadband Charges and Terms

a. The monthly charges for Broadband Standard and Ultra tariffs
include standard residential line rental.

b. Check terms and conditions for rules about returning
equipment or ending services within the contract.

c. Introductory monthly charge applies only to new UW customers
joining after 17 February 2022. Standard monthly charge applies
after 18 months and is subject to change.

Broadband Other Charges

Disconnection Fee: Varies based on plan
Early Termination Fee: Varies based on
plan
Surcharge (if line rental canceled): Free
Micro-filter Change Fee: Varies based on
plan
Home Move Admin Fee: Varies based on plan

Home Phone Charges and Features

Fixed Monthly Charges

Monthly Line Rental: Varies based on plan
Monthly Line Rental Surcharge: Varies based on
plan
Monthly Service Fee: Varies based on plan
Monthly Minimum Call Spend: Varies based on
plan

Call Bundle Monthly Charges

Off Peak Saver: Unlimited calls to UK landline
and mobile numbers during specified times
Peak Saver: Unlimited calls to UK landline and
mobile numbers at any time
International Boost: Includes an allowance of
1,000 minutes every month to top international destinations

Care Level Monthly Charges

Standard Care
Prompt Care
Total Care

Home Phone Installation Charges

Line Installation or Restart Fee: Varies based
on plan
Engineer Charges: Varies based on plan
Missed Appointment Fee: Varies based on
plan
Minimum Contract: 18 months

Other Charges

Early Termination Fee (with line
installation): Varies based on plan
Renumber Fee: Varies based on plan

Home Phone Calling Features Monthly Charges

Popular Value Calling Features

Caller Display:
Call Waiting:
Call Diversion:
Choose to Refuse:
3-way Calling:
Call Minder:
Call Minder Plus:

Other Value Calling Features

Anonymous Call Reject:
Call Barring:

Frequently Asked Questions (FAQ)

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A guide to our residential charges

Important information
· Prices in this tariff guide are effective from 1 July 2024. · This tariff guide should be read in conjunction with our terms and conditions; taken together, these contain full details of all
the costs and benefits associated with being a UW customer and the various services we provide, and you can find them on our website at www.uw.co.uk In the event of any discrepancy between the pricing on our website, and any other published price information, the web pricing will take precedence. · Prices in this Tariff Guide include VAT at the prevailing rate except where stated. VAT is applied to the ex VAT total of all charges for each service and is mathematically rounded to the nearest penny. · All call charges are shown in pence per minute unless otherwise stated; minimum call, access and set-up charges do not apply to `free’ or fixed-price calls, except where stated. · If you would like a copy of this Tariff Guide in an alternative format (e.g. braille or large print) please contact customer services.
02

Broadband
Average speed Inclusive data Introductory charge (first 18 months) Standard monthly charge Minimum contract

Standard

(LLU network) (off network)

11 Mbps

Unlimited

N/A

£38.49 None

£41.49 None

Ultra / Fibre 40 35 Mbps Unlimited
£26
£35 18 months

Ultra+ / Fibre 80 63 Mbps Unlimited
£30
£39 18 months

Full Fibre 100
100 Mbps Unlimited
£28
£37 18 months

Full Fibre 500
500 Mbps Unlimited
£35
£44 18 months

Equipment
UW Wi-Fi Hub eero device

Monthly charge
Free
£2.50

Non return charge (within 24 months)
£60
£100

Non return charge (after 24 months)
£30
£50

a. The monthly charges for Broadband Standard and Ultra tariffs includes standard residential line rental
b. See our terms and conditions for the rules about returning equipment or ending services within contract c. Introductory monthly charge applies only to new UW customers joining after 17 February 2022. Standard monthly charge applies after 18 months and subject to change.
Terms and conditions apply.

03

Broadband – other charges

Disconnection fee
Early termination fee
Surcharge (if line rental cancelled) Micro-filter Change of package fee Home move admin fee (where broadband has been supplied for less than 12 months)

Standard
£10
None £3 per month £5 per filter
£10 £15

Ultra tariffs

Fibre tariffs

Full fibre tarrifs

£10
Remaining monthly charges capped at £150
£3 per month £5 per filter
£10
£15

£10

Remaining monthly charges capped at £150
£10

Remaining monthly charges discounted by 20%
Free

£15

Engineer charges

Missed appointment

£50

Engineer visit (non network related fault)

£50

a. Changes from Standard to Ultra tariffs are free.
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Home phone
Fixed monthly charges
Monthly line rental Monthly line rental surcharge if calls are routed to another provider Monthly service fee (where we aren’t providing line rental) Monthly minimum call spend (where we aren’t providing line rental)

Call bundle monthly charges
Off peak saver Provides unlimited calls to UK landline numbers (beginning 01, 02 and 03) and UK mobiles on weekdays from 7pm to 7am and on weekends
Peak saver Provides unlimited calls to UK landline numbers (beginning 01, 02, 03) and UK mobile numbers at any time
International boost Includes an allowance of 1,000 minutes every month (in total) to 50 top international destinations which are printed in red in International call charges section below

Care level monthly charges
Standard care Prompt care Total care

Free £1.44 £3.96

£19 £3 £3 £4
£5.50 £13
£6.50
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Home phone
Installation charges
Line installation or restart of a stopped line

Engineer charges

Missed appointment

£50

Engineer visit (non network related fault)

£50

Minimum contract
18 months

Monthly charge
£1

Other charges
Early termination fee where we have installed a line
Renumber

£3 per month for the remaining contract period
£15

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Home phone calling features

Popular value calling features monthly charges

Caller display Shows the telephone number of the person calling you
Call waiting Lets you know if someone is holding for you

Free £2.50

Call diversion Diverts incoming calls to another number

£2.50

Choose to refuse Prevents unwanted callers from getting through

£2.50

3-way calling Allows three people to take part in the same call

£2.50

Call minder Our standard voicemail service (similar to BT 1571)

£2.50

Call minder plus Our enhanced voicemail service with remote access and the ability to record a personalised message

£3.50

Other value calling features monthly charges
Anonymous call reject
Call barring Bar calls to international, mobile and premium rate numbers
Call minder extensions
Call sign
Caller redirect
Caller return (1471)
Number withheld
Smart divert

£4
Free
£3.50 £2.50
£7 Free Free £2.50

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Home phone usage charges
All call prices shown are pence per minute; chargeable calls are subject to call set-up fee of 24p except where otherwise stated.

UK calls
UW customers (landlines or mobiles) UK local / national numbers (01, 02 and 03) UK mobile numbers Access charge for 084, 087, 09 and 118 numbers (replaces the call set-up fee) Channel Islands and Isle of Man Personal numbers (070)

Weekdays (7am-7pm)
Free 17p 17p
14p
6.5p 5p

All other times Free 17p 17p
14p
3.5p 5p

a. To benefit from free calls to other UW customers on their landline or mobile numbers, a customer must be making the call using our Home Phone service (includes Internet Phone), and the number being called must be connected to us.
b. Calls to numbers beginning 08, 09 or 118 (excluding 0800 and 0808) made using our Home Phone service (eg. 0845/0870/09XXX) will be charged by adding the service charge set by the organisation you are calling, to our published access charge for these types of calls. The access charge will be calculated on a per second’ basis subject to a minimum of one minute per call, rounded up to the nearest whole penny. The access charge replaces our standard call set up fee for these calls. c. Chargeable calls with a duration of less than three seconds are subject to a minimum call charge of 4.8p; with the exception of calls to numbers beginning 08, 09 and 118, the duration of other chargeable calls is rounded up to the nearest whole minute, charged at theper minute’ rate for that type of call, the call set-up fee of 24p is then added, and then the ex VAT price of each call is rounded up to the nearest whole penny.
d. Free Calls to other members’ (other UW customers) and our Call Discount Options are not available to business users and are subject to a maximum of 200 different numbers being called in any calendar month; any excess will be charged at 8p per minute. If we have reason to believe a customer is using any Call Discount Option or inclusive call allowance, partly or wholly for business purposes, for accessing the internet or a data service, we reserve the right to withdraw this benefit from the customer. Any individual free call (except 0500/0800/0808) is subject to a maximum duration of 75 minutes, after which a charge of 1.5p per minute will apply. e. For our International Boost option, the duration of calls to eligible destinations is rounded up to the nearest whole minute and deducted from the inclusive call allowance; the balance of any inclusive allowance remaining at the end of a month is lost and does notroll over’ to the subsequent month. Occasionally, for technical reasons beyond our control, a call that is made very close to the end of a billing period may be deducted from your inclusive calls allowance for the following billing period.
f. Calls using a Textphone have a 30% discount applied for deaf/speech impaired members using services such as Relay UK.
g. Calls to the Channel Islands and the Isle of Man are not included in any free or inclusive call allowances.
h. You can see the listing for all usage charges here.
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Home phone and mobile – International call charges

Country Andorra Anguilla Argentina Ascension Islands Australia Austria (EU) Bahamas Bahrain Bangladesh Barbados Belgium (EU) Bermuda Bosnia-Herzegovina Botswana Brazil Brunei Bulgaria (EU) Cameroon

p/min 20p 30p 20p 65p 10p 19p 25p 60p 24p 20p 19p 20p 29p 30p 25p 45p 19p 60p

Country Canada Canary Islands (EU) Cayman Islands Chile China Colombia Croatia (EU) Cuba Cyprus (EU) Czech Republic (EU) Denmark (EU) Ecuador Egypt Estonia (EU) Ethiopia Finland (EU) France (EU) Gambia

p/min 8p 19p 35p 20p 15p 30p 19p 55p 19p 19p 19p 32p 60p 19p 70p 19p 19p 45p

09

Home phone and mobile – International call charges

Country Germany (EU) Ghana Gibraltar (EU) Greece (EU) Grenada Guyana Honduras Hong Kong Hungary (EU) Iceland (EU) India Indonesia Iran Iraq Ireland (EU) Israel Italy (EU) Jamaica

p/min 19p 40p 19p 19p 20p 65p 50p 8p 19p 19p 16p 50p 70p 70p 19p 10p 19p 20p

Country Japan Jordan Kenya Korea (South) Latvia (EU) Lebanon Liechtenstein (EU) Lithuania (EU) Luxembourg (EU) Madeira (EU) Malawi Malaysia Malta (EU) Mauritius Mexico Monaco Morocco Nepal

p/min 8p 65p 60p 25p 19p 60p 19p 19p 19p 19p 50p 20p 19p 60p 20p 16p 32p 8p

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Home phone and mobile – International call charges

Country Netherlands (EU) New Zealand Nicaragua Nigeria Norway (EU) Oman Pakistan Peru Philippines Poland (EU) Portugal (EU) Puerto Rico Qatar Romania (EU) Russia Saudi Arabia Serbia Sierra Leone

p/min 19p 10p 60p 60p 19p 65p 20p 40p 30p 19p 19p 12p 60p 19p 25p 55p 32p 75p

Country Singapore Slovakia (EU) Slovenia (EU) South Africa Spain (EU) Spain – Balearics (EU) Sri Lanka St Lucia Sweden (EU) Switzerland Syria Taiwan Tanzania Thailand Trinidad & Tobago Tunisia Turkey Uganda

p/min 16p 19p 19p 25p 19p 19p 65p 20p 19p 8p 60p 20p 60p 35p 20p 35p 18p 45p

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Home phone and mobile – International call charges

Country Ukraine UAE Uruguay USA Venezuela Vietnam Zambia Zimbabwe

p/min 45p 45p 55p 8p 20p 85p 55p 45p

a. Prices shown (except for EU’ countries) are subject to a call set-up fee of 24p for Home phone and 5p for mobile. b. Calls to non-UK mobile numbers (excluding USA, Canada and those countries markedEU’ above) will be charged at the appropriate international rate shown above plus a surcharge
of 36p per minute c. Our International Boost option, available on Home Phone, includes 1,000 minutes each month to landline numbers in the countries printed in red above: no set-up fee applies to
these calls. Customers with International Boost who exceed their free monthly allowance will pay 1p per minute (plus any applicable call set-up charges and/or mobile surcharge to our top 50 countries shown in red above. You can see our detailed Home Phone tariff here. d. International prices are flat rate and apply anytime, any day. Calls to international ISDN data, international Premium rate or Audiotext numbers may be charged at higher rates than the standard international call charge.
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Mobile
All call prices shown are in pence per minute; chargeable calls are subject to a call set-up fee of 5p except where otherwise stated

Essential

Unlimited+

Additional Unlimited+

Connectivity

4G, Wi-Fi calling 4G, 5G, Wi-Fi calling

4G, 5G, Wi-Fi calling

Fixed monthly charges · Price plan (per month)
Inclusive monthly allowance · Anynet minutes (incl. voicemail) · Anynet texts · Mobile Data

£13
Unlimited Unlimited
8GB

£23
Unlimited Unlimited Unlimited

£8
Unlimited Unlimited Unlimited

Texts (SMS) · Non-UK mobiles (EU countries) · Non-UK mobiles (rest of the world) · Picture messages to UK mobiles

6p

24p

30p

Other charges · Customer Services (150) – per call · Freephone (eg. 0800/0808) · Data (per MB) in the UK · Access charge to 08 (excluding 0800/0808), 09 and 118 numbers (in addition to the service
charge for the number dialled) · UK non-mobile numbers beginning 07 · Calls (per minute) where duration is over 75 minutes and you have an Unlimited allowance

Free Free 2p 30p
5p 2p

Inclusive EU roaming allowances · Anynet minutes (incl. voicemail) · Anynet texts · Mobile Data · Daily charge for using your plan in the EU/EEA

Unlimited Unlimited
8GB £2

Unlimited Unlimited
14GB Free

Calls from the UK to any international destination are charged at the same low rates that apply to landline calls using our Home Phone service. See the Home phone and mobile international call charges section above. You can see the listing for all usage charges here.

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Mobile Unlimited Tariff

Customers with an Unlimited SIM may continue to add up to 3 additional Unlimited SIMs. The Unlimited tariff was withdrawn from general sale on 31st January 2024 and is not available either to new customers or to existing customers who did not have a live Unlimited SIM prior to this date. You may not have both Unlimited and Unlimited+ SIMs on the same account.

All call prices shown are in pence per minute; chargeable calls are subject to a call set-up fee of 5p except where otherwise stated

Unlimited

Additional Unlimited

Connectivity
Fixed monthly charges · Price plan (per month)
Inclusive monthly allowance · Anynet minutes (incl. voicemail) · Anynet texts · Mobile Data
Texts (SMS) · Non-UK mobiles (EU countries) · Non-UK mobiles (rest of the world) · Picture messages to UK mobiles
Other charges · Customer Services (150) – per call · Freephone (eg. 0800/0808) · Data (per MB) in the UK · Access charge to 08 (excluding 0800/0808), 09 and 118 numbers (in addition to the service
charge for the number dialled) · UK non-mobile numbers beginning 07 · Calls (per minute) where duration is over 75 minutes and you have an Unlimited allowance
Inclusive EU roaming allowances · Anynet minutes (incl. voicemail) · Anynet texts · Mobile Data · Daily charge for using your plan in the EU/EEA

4G, Wi-Fi calling
£22
Unlimited Unlimited Unlimited
6p 24p 30p
Free Free 2p 30p
5p 2p
Unlimited Unlimited
14GB Free

4G, Wi-Fi calling
£14.50
Unlimited Unlimited Unlimited
6p 24p 30p
Free Free 2p 30p
5p 2p
Unlimited Unlimited
14GB Free

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Mobile – additional information

a. When you have a primary SIM, a maximum of 3 additional Unlimited+ or Unlimited SIMs may be added to your account at the discounted price. Any other SIMs added will be charged at the applicable full price.
b. When in the UK, Anynet minutes apply to calls to standard UK local/national numbers (01, 02 and 03), UK mobiles and voicemail. Anynet texts apply to standard text messages to UK mobile numbers. When roaming in the EU, Anynet minutes apply to calls to standard EU and UK landline numbers, EU and UK mobiles and voicemail. Anynet texts apply to standard text messages to EU and UK mobile numbers.
c. You will not be charged for calls diverted to your voicemail, or to set up or cancel the call divert facility, except while roaming outside the EU.
d. Call set-up fee does not apply to calls from the UK to EU countries (landlines and mobile).
e. With the exception of calls to numbers beginning 08, 09 or 118, the duration of each call is rounded up to the nearest whole minute and deducted from any inclusive call allowance or charged at the per minute’ rate for that type of call, as applicable, then the ex VAT price of each chargeable call is subject to a set-up fee of 5p and rounded up to the nearest whole penny. f. Any inclusive allowance remaining at the end of a month is lost and does notroll over’ to the subsequent month; occasionally, for technical reasons beyond our control, a call that is made very close to the end of a billing period may be included in your inclusive calls allowance for the following billing period.
g. While roaming, calls to our 150′ customer service number are charged at standard roaming rates for the country you are in h. Calls using a Textphone have a 30% discount applied for deaf/speech impaired members using services such as Relay UK. i. Budget Control is not available on BlackBerry handsets. j. Calls to numbers beginning 08 (but excluding 0800 and 0808), 09 or 118 made using our mobile service (eg: 0845, 0870, 09XXX) will be charged by adding the service charge set by the organisation you are calling to our published mobile service access charge for these types of calls. The access charge is calculated on aper second’ basis subject to a minimum of one minute per call, rounded up to the nearest whole penny.
k. You will be charged for each call on the network that provided the service, even if this was not your intended Communications Provider; to prevent this from happening, you should turn off `automatic network selection’ on your handset and manually select the preferred network this is particularly important in areas close to national borders (where calls may be charged as if you were roaming) and when travelling outside the UK.

l. A call ends when:
1. you end the call on your device; or
2. 16 seconds after your calling device loses signal for any reason (note: we continue to maintain the call in case your device re-establishes a signal with our network within this period); or
3. you do not end the call on your device, up to 16 hours after the last third party you were connected to has ended their call.
m. Text messages that are over 160 characters in length may be split by your mobile device into smaller messages and recombined by the recipient’s mobile device. In this event, each individual message is deducted from any inclusive allowance or charged at the appropriate rate for the text message, including the roaming rate, if you are abroad.
n. Some Smart Phone Applications (Apps) send text messages to the App Developer when first used or activated, and/or subsequently, and you may not be aware that such text messages have been sent. Any such messages will be deducted from any inclusive allowance or charged at the appropriate rate for the text message.
o. Data usage is measured in bytes. There are 1024 bytes in a kilobyte (KB), 1024KB in a Megabyte (MB) and 1024MB in a Gigabyte (GB). You are billed for the total amount of data you use, both upstream (data sent by your device such as sending an email) and downstream (data received by your device such as viewing a webpage or receiving an email). This includes the data required by the network to control the session (such as source and destination network addresses and error detection codes), any data that is re-sent (if you refresh a webpage for example) and may differ from the data your device consumes and records. The total amount of data you use per session is recorded in bytes which are then converted to kilobytes, mathematically rounded to 2 decimal places and passed to us for billing. We combine your data sessions into a single daily total for data used (in KB) and deduct this from your inclusive data allowance. If you exceed your allowance, we charge you for the daily total amount of data used (in KB) at our published rate for your tariff rounded up to the nearest whole penny.
p. On Essential you will be charged £2 for each day that you use your phone in an EU/ EEA zone country no matter when you first start using the phone. You will then benefit from your inclusive allowances. A day is based on UK time. A list of countries in the EU/EEA zone can be found in the Mobile roaming section below.

15

Mobile charges
Mobile additional charges
Number change
Replacement SIM
Texts (where sent to more than 200 different numbers if you have an unlimited allowance) Calls (where made to more than 200 different numbers if you have an unlimited allowance) Refund of prepaid credit (when requested upon termination of your service)

£20 Free 4p per message 2p per minute £5 charge

Switching mobile providers?
For full information please see our switching guidance at uw.link/mobile- switching We’ll always try and switch your service (including number porting, where requested) the next working day. If this process is delayed because of us, you may be entitled to compensation. To discuss a claim, please contact us.

16

Mobile roaming charges whilst abroad

Zone

Tariff

Make / receive calls (per minute)

Send / receive texts (per text)

Picture messages (per message)

Data (per mb)

Countries

EU / EEA

Essential* Unlimited+/Unlimited

Free Free

30p

8GB allowance

See below

30p

14GB allowance

See below

North America

Essential, Unlimited & Unlimited+

£1

25p

45p

50p

Canada, USA

Australia

Essential, Unlimited & Unlimited+

85p

25p

45p

50p

Australia,

New Zealand

Rest of the world Essential, Unlimited & Unlimited+

£1.75

25p

45p

50p

All other countries

Other Europe

Essential, Unlimited & Unlimited+

£1

25p

45p

50p

Andorra,

Faroe Islands

Aircraft,

Satellite

Essential, Unlimited & Unlimited+

£7.80

25p

45p

£3

Ferries/Ships

Surcharges /Out of bundle charges

Unlimited+/Essential Unlimited

Calls 15p per minute

3.31p per minute

Texts 1p per text

1p per text

Data 2p per MB

2p per MB

EU / EEA Roaming
When you are in a European country, EU roaming covers calls to the same or another European country. Calls, text messages and data usage will be deducted from any inclusive EU allowance or charged at the applicable rate for your price plan.
The countries that this applies to are: Austria, Belgium, Bulgaria, Canary Islands (Spain), Croatia, Cyprus (South), Czech Republic, Denmark, Estonia, Finland, France, French Guiana (France), Germany, Gibraltar, Greece, Guadeloupe (France), Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (France), Monaco, Netherlands, Norway, Poland, Portugal, Reunion (France), Romania, Saint Barthelemy (France), Saint Martin (France), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City.
All Tariffs are subject to our Fair Usage Policy which you can read by visiting https://uw.co.uk/legal/terms-conditions
Please see the table to the left for the surcharges we may apply if our Fair Use Policy is breached whilst roaming in the EU / EEA or if you exceed any applicable inclusive EU allowance.

*There is a daily charge of £2 on Essential for using your phone in the EU/EEA zone
17

Additional services

Mobile broadband
Standard Monthly rental Inclusive monthly data Max Monthly rental Inclusive monthly data General charges Additional data Overseas data (from)

£9 (SIM only) or £13 (with pocket wireless router) 1GB
£12 (SIM only) or £16 (with pocket wireless router) 3GB
1.5p per MB £1.20 per MB

Where we’ve supplied a pocket wireless router

Contract term Early termination fee

24 months
£4 per month (for every full month remaining on the contract)

a. Data usage is measured in bytes. There are 1024 bytes in a kilobyte (KB), 1024KB in a Megabyte (MB) and 1024MB in a Gigabyte (GB). You are billed for the total amount of data you use, both upstream (data sent by your device such as sending an email) and downstream (data received by your device such as viewing a webpage or receiving an email). This includes the data required by the network to control the session (such as source and destination network addresses and error detection codes), any data that is re-sent (if you refresh a webpage for example) and may differ from the data your device consumes and records. The total amount of data you use per session is recorded in bytes which are then converted to kilobytes, mathematically rounded to 2 decimal places and passed to us for billing. We combine your data sessions into a single daily total for data used (in KB) and deduct this from your inclusive data allowance. If you exceed your allowance, we charge you for the daily total amount of data used (in KB) at our published rate for your tariff rounded up to the nearest whole penny.

18

Additional services

CallMe (0800)
Monthly Rental Peak (7am to 7pm Monday to Friday) Off peak (all other times) Minimum call charge Minimum monthly call spend Freephone Port (out) Freephone Port (in) Volume discounts £100 – £249 £250 – £499 £500 – £999 £1000+

£3.60 9p 7.8p 2.4p £2.40 Free £25 (plus VAT)
5% 10% 15% 20%

All calls are charged in increments of one second, rounded up to the nearest whole 1p (excluding VAT) and subject to the minimum call charge.
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Utility Warehouse Limited is a multi utility service provider supplying residential and business customers with fixed telephone, broadband, mobile, energy and insurance services. Utility Warehouse Ltd. Reg office: Network HQ, 508 Edgware Road, The Hyde, London, NW9 5AB.
For general insurance purposes Utility Warehouse Limited is authorised and regulated by the
UFiWnaRncCia0l 9C2on0duct Authority under firm reference number 475691.
UWRC0624