NESS D8-D16XCEL4G Navigator Panel and Siren Kit Owner’s Manual

: September 16, 2024
: NESS

Table of Contents

NESS D8-D16XCEL4G Navigator Panel and Siren Kit
Product Information
Product Usage Instructions
OVERVIEW
EXPLAINED
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

NESS D8-D16XCEL4G Navigator Panel and Siren Kit

Product Information

Specifications

Model: Ness D8/D16XCel4G Control Panel
Protocol: ArmorIP
Support: ASIAL graded central stations
Communication: IP monitoring

Product Usage Instructions

Switching to ArmorIP Protocol
If you have Ness D8/D16XCel4G control panels reporting back-to-base using Contactid, it is recommended to switch to ArmorIP protocol.

Steps to Switch

Re-program your panel either locally by keypad or remotely by= SMS.
Refer to the Product Bulletin for detailed instructions.

Compatible Central Stations
IP monitoring is supported by central stations such as BenS CMS, PAuLteC, etc.

FAQ

Does the shutdown of the 3G network affect my D8/D16XCel4G panels?
- If your panels are only used for SMS self-monitoring, then youare not affected. If they are reporting to a central station via Contactid, you need to reprogram them to use ArmorIP protocol.
How can I reprogram my D8/D16XCel4G panels to use Armor IP protocol?
- You can easily reprogram your panels by keypad on-site or remotely by SMS messaging. You will need the default Master Code, Installer Code, an active SIM card, and your mobile phone to send SMS programming messages.

Technical Briefing

ARE YOU READY FOR IP MONITORING?
Rev 1.0 16/07/2024

OVERVIEW

IP monitoring formats are fast becoming the industry standard for back-to-base alarm monitoring replacing older analogue formats.
As a result many central stations have either retired their analogue receivers or are favoring IP formats such as ArmorIP making it the right time to switch over your Ness panels.

WHAT SHOULD YOU DO?

If you have Ness D8/D16XCEL4G control panels reporting back-to-base using ContactID we recommend switching to ArmorIP as soon as possible. See the detailed explanation on the following pages.
Your Ness D8/D16XCEL4G panels are ArmorIP capable out of the box!
To make the change you simply need to re-progam your panel – this can be done locally by keypad or remotely by SMS. Refer to the Product Bulletin on the following pages.

Checklist for installers

Your D8 or D16 XCEL4G panel is version 11.5 (or later)
The panel is fitted with an active SIM card.
Of course you need to know the panel’s Master Code and Installer Code.
Contact your central station and request the data you’ll need to program in your panel/s.
- ArmorIP Account Number.
- ArmorIP IP address or URL, and the port number.
Once re-programmed, send test calls as per the monitoring company’s test procedures.

COMPATIBLE CENTRAL STATIONS
IP monitoring is supported by many ASIAL graded central stations, such as

Company	Phone	24hr Control room Phone	email
BenS	(02) 8745 9815	1300 130 515

controlroom@bensecurity.com.au
CMS| (02) 9809 9288| 1300 655 009| monitoring@centralmonitoring.com.au
PAuLteC| 1300 652 700| 1300 655 365| controlroom@paul- tec.com.au

Please Note that Ness does not endorse any specific central station/s. This is simply a short list of central stations known to support ArmorIP. The list is by no means comprehensive as there are many central stations offering IP monitoring.

FURTHER DETAILS & CONTACTS
For further details and programming instructions refer to the Product Bulletin on the following pages or contact Ness Tech Support, Ph: 1300 551 991 or email: techsupport@ness.com.au

PRODUCT NOTICE FOR NESS D8/D16XCEL 4G CONTROL PANELS
Rev 1.0 11/07/2024

OVERVIEW
Ness D8/D16XCEL 4G panels use an analogue voice channel to transmit CONTACT ID reports to a central station. This means that when the 3G network is shut down in August 2024 the control panel will no longer be able to report using Contact ID.

DOES THIS AFFECT YOU?

If your D8/D16XCEL 4G panels are only being used for SMS self-monitoring (not reporting back-to-base) then you are not affected and you don’t need to make any changes.
If your D8/D16XCEL 4G panels are reporting to a central station via Contact ID then follow the steps below to reprogram your panels to use ArmorIP.
If your panels are already monitored using ArmorIP protocol you are not affected.

SOLUTION

Reprogram your D8/D16XCEL 4G panels to use ArmorIP protocol.
D8/D16XCEL 4G panels support ArmorIP protocol (IP reporting format) and is built into your panels.

METHOD
Programming can be easily performed by keypad on-site or remotely by SMS messaging.

Equipment required

Ness D8/D16XCEL 4G panel currently reporting to a central station via Contact ID.
An active SIM card fitted to the panel (without which you’re not reporting by any method anyway).
Your own mobile phone to send SMS programming messages.

STEP BY STEP

CONTACT YOUR MONITORING COMPANY

Contact your central station/monitoring company and let them know you’re switching the client to ArmorIP protocol.
Ask them to provide the IP Address and Port Number for ArmorIP. Some central stations use a text URL rather than an IP Address for ArmorIP, which is ok, D8/D16XCEL 4G supports either.
The central station may issue a new client account number.
Of course you need to know the phone number of the SIM card fitted to the panel.

2. to enable armoriP format required| Programmable by keypad or SMS
---|---
Send SMS to the PAneL| SMS rePLy
P123e P000000e P86e 3e

123 is the default Master 000000 is the default Installer Code, enter the current Code, enter the current Master Code Installer Code

| M123e ACK M000000e ACK M86e ACK

3e ACK Me ACK

| Wait for this reply before sending the next command
3. to program reporting Number1 required| Programmable by keypad or SMS
---|---
Send SMS to the PAneL| SMS rePLy
P123E P000000E P170E 88.88.88.88:123E

123 is the default Master 000000 is the default Installer Code, enter the current Code, enter the current Master Code Installer Code

| M123e ACK M000000e ACK M170e ACK 88.88.88.88:123E ACK Me ACK
88.88.88.88:123 is just an example, enter the IP address and port number provided by your monitoring company.| Wait for this reply before sending the next command
If your central station provides a domain name (urL) instead of an

IP address, this can only be programmed by sms in the format:

T[MasterCode]E,P[InstallerCode]E,DN1,[Domain Name]:[Port No] example

| text report changes made

DN1,www.ness.com.au:9467

52.62.36.100

T123E,P000000E,DN1,www.ness.com.au:9467 For this command, note the use of T123E instead of P123E.| The SMS reply includes the Domain Name, Port No. and the current IP address (if found) for the domain name.
www.ness.com.au:9467 is just an example, enter the domain name and port number provided by your central station.| Wait for this reply before sending the next command
[OPTIONAL] If your monitoring company requires a second Reporting Number send an SMS as above and change the program option number to P171E 4. to program Client account Number1 required| Programmable by keypad or SMS
---|---
Send SMS to the PAneL| SMS rePLy
P123e P000000e P72e 9999e

123 is the default 000000 is the default Master Code, enter Installer Code, enter the current Master the current Installer Code. Code.

| M123e ACK M000000e ACK M72e ACK 9999e ACK

Me ACK

9999 is just an example, enter the Client Account number provided by your central station.| Wait for this reply before sending the next command
If the Client Account number has not changed you can skip this step.|

[OPTIONAL] If your central station requires a second Client Account Number send an SMS as above and change the program option number to P72E
[OPTIONAL] To program TEST CALLS.

If Test Calls are required, refer to the D8/D16XCEL 4G Installer Manual.

EXPLAINED

Contact ID explained

Contact ID (CID) is an analogue tone-based reporting format which will no longer work when the 3G networks are shut down.
CID uses the 3G network even when connected to 4G.

ArmorIP explained

D8/D16 XCEL 4G panels have ARMOR IP reporting format built-in.
Armor IP is easy to use (just program the IP address and port provided by the central station).
Armor IP is supported by most central stations.
Central Stations appreciate that Armor IP uses the same familiar message format as analogue CID but is transmitted via IP protocol on 4G.
Armor IP being an IP format elusively uses the 4G network.

TECH SUPPORT CONTACT
For programming instructions refer to the Step-by-step instructions on these pages and also the D8/D16XCEL4G installation manual or contact Ness Tech Support, Ph: 1300 551 991 or
email: techsupport@ness.com.au

HANDY HINT
For an easy way to send SMS messages directly from your PC, try Google Messaging. (For Android users only). https://messages.google.com/web

Innovative Electronic Solutions www.ness.com.au