ANDERSEN A3 Debuts New Charger Instruction Manual

: September 11, 2024
: Andersen

ANDERSEN A3 Debuts New Charger Instruction Manual

ANDERSEN DISCLAIMER

The Andersen A3 should only be installed by an electrician with the appropriate knowledge and qualifications. The installation must comply with the current editions of the IET Code of Practice for Electric Vehicle Charging Equipment installation and IET BS 7671 Requirements for Electrical Installations. Failure to do so could result in injury or death.

It is the responsibility of the installer and/or designer to determine the correct cabling and protective devices where external influences could have an effect on inbuilt protection.

It is also the responsibility of the installer to apply or notify the relevant DNO with the installation details of the charge point and property in accordance with ENA guidance.

Opening of containment should only be carried out when the supply is isolated from the mains. The undertaking of any live testing should only be carried out by a person or persons qualified to do so.

The installation instructions should be followed closely to ensure correct installation and commissioning. Failure to follow these instructions could result in damage to the Andersen Charge point, existing installation or supplier’s equipment,

During and on completion of the installation, it shall be inspected, tested and certified to verify that it complies with the current electrical regulations and standards as applicable.

Before the Andersen A3 is put into service, we as the manufacturer require the installer to simulate a charge with a recognised EVSE adaptor and multifunction tester to prove operation and functionality. Use of this equipment should only be undertaken by someone who has an understanding of its functions and has the experience and knowledge to do so.

Tools Required

3mm Allen key
Pozidrive screwdriver

Included in fitting kit

M5 x12mm for front fascia
1x 25mm Compression Gland for cable entry
M3 x8mm for terminal cover

SETUP MULTI-FUNCTION OPERATION

Reset RCM (Two button presses)
Enter Network setup mode (Three button presses)
Exit Network setup mode (One button presses)
Enter unit reset mode (Five button presses)

Multi-function button located on the bottom, next to the amenity light.

OPERATION LED STATUS LIGHT

Solid white LED – charge point is in standby mode
Solid magenta LED – waiting for scheduled charge to start
Solid orange LED – waiting for sufficient solar to start charge
Pulsating green LED – vehicle is charging
Solid green LED – vehicle has finished charging
Solid blue LED – charge point is locked by user
Solid red LED – charge point has detected an error
Flashing cyan LED – charge point is in setup mode
Pulsating yellow LED – charge point is rebooting

All colours in a pulsating sequence – Firmware update in progress

Unpacking and Preperation

Package Contents:

Welcome Pack
A3 Unit
Grid CT Clamp
Solar CT Clamp (if applicable)
M25 Compression Gland
Terminal Cover Fitting Screws

Preparation – Recommended Steps:

Carefully Remove A3 From Box
Check A3 For Any Damage
Remove Front Fascia
Remove Lower Panel & Terminal Cover
Prepare To Mount To Wall

Any damage identified must be reported to Andersen.

Please contact us on (01234) 916125

Step 1: Remove A3 Front Fascia & Lower Panel

Remove the 2 screws, lift and remove the front fascia.

Remove the 2 screws in both the lower panel & the lower cable guide. Pull the lower panel forward and down to release and remove cable guide.

Step 2: LED Loom Connection Point

Note:

With new installations this plug will be delivered disconnected

Step 3: Mount A3 Assembly To The Permanent Structure

RECOMMENDED

x2 6mm penny washer
x2 6mm washer

The mounting hardware (screws, wall plugs etc) must be selected and be appropriate for the specific structure.

We don’t provide these screws or washers.

Note:

If the mounted surface is uneven, use spacers to ensure the unit core is sitting flush to the wall.

Step 4: Cable Entry

Cable can enter the unit from 2 positions. One on the underside through provided gland or rear entry into this compartment.

1x 10mm Compression Gland for cable entry preinstalled for any separate data cable.

Note: Any cables entering the unit should be adequately sealed.

Rear entry location from the bottom left wall mount fixing point

Step 5: Terminate Sensor Cables

Solar Advanced CT sensor cable Optional.

Solar Basic/Adaptive Fuse CT sensor cable Optional

Please note : This plug can be gently pulled downwards and removed, to make terminations easier, before replacing.

Please ensure you follow the installer guides to commission this feature correctly.

solar+
solar-
mains+
mains –

Step 6: Mains Supply Connection

Note: Any stranded cables are recommend to be ferruled and crimped.

MAINS TERMINAL –
TORQUE SETTING: 1.2Nm

Step 7: Refit Terminal Cover

TERMINAL COVER SCREWS – TORQUE SETTING: 0.7Nm

Step 8: Connect LED Loom

Step 9: Refit Front Fascia

Locate the fascia hooks bottom and top into the core and gently lower into place. Fit and tighten M5 x12mm long screws.

Commissioning an Andersen A3 charge point

What you will need

A smart phone (iPhone or Android) with Bluetooth enabled

A wireless broadband router and the Wi-Fi password

The multi-function button

You will need to use the multi-function button, during this process, to put the charge point into the set-up mode. The button can be found on the underside of the of your charge point, on the lower left hand side.

Commissioning

Open the Andersen App

Ensure you are logged out

Press the toolbox located in the bottom right of the screen.

Follow the steps on the next screen to connect your charge point

On your charge point, find and firmly press the multi-function button three times.

You should now see the LED status light repeatedly flash cyan blue.

The Andersen App will start scanning for your charge point using Bluetooth. Tap the ‘Connect’ Button on the app to enter set-up.

Once the Andersen App has found all available networks, please select the Wi- Fi you wish to connect to and enter the Wi-Fi password.

Once you have connected to the Wi-Fi network successfully your signal strength will be displayed here along with confirmation of connection.

You will now be prompted to enter a PIN number to access the power settings. If you are a current Andersen affiliate you may already have this PIN. Alternatively, please contact us.

Telephone: 01234 916125

Your installer commissioning is now complete.

Become an Andersen Affiliate

We recommend you become an Andersen affiliate.

Please scan the QR code below to submit an application to allow us to fully support you.

Enhance your profits

Andersen als have access to exclusive discounts the more you sell, the more you earn.

Market-leading support

As well as training and technical documents, our affiliate programme gives you access to our experienced technical experts, ready to help with any query you may have

Simplified business

The Andersen affiliate portal means managing your Andersen orders is easy, leaving you free to concentrate on your business

CT CLAMP POSITIONS

Solar Basic / Adaptive Fuse –

Position the CT clamp around a live conductor to monitor reading for whole property and any generation.

Solar Advanced –

Position the Solar CT clamp around the live conductor to monitor reading for solar generation only

Technical Data

Technical Data|
---|---
Mounting Location| The mounting wall must be capable of supporting at least four times the weight of the unit I44kg) and must be fire resistant.
Charging Mode| Mode 3 IIEC 61851-1 complaint communication protocol
Display| RGB Status lights- Amenity light. White. Hall sensor operated and internal courtesy light
Charging Current| Single Phase 6A to 32A
Variable Current| Singe Phase Only 6A – 32A CT Monitored (Adaptive Fuse)
Connector Type| Type tethered cable IEC 62196-2 compliant
Compliance| RED 2014/53/EU. LVD 2014/35/EU. EMC 2014/30/EU. EN 61851-1:2019. EN 621%. EN 62955:2018. ROHS 2011/65/EU. WEEE 2012/19/EU. CE and UKCA Certified.
Ingress Protection| Enclosure. core IP65.
Operating specification| Humidity to 95% RH non condensing -25 Celsius to *40 Celsius
---|---
Security| Remote software enabled charge point locking. 128-bit data SSL AES encryption for smart connectivity. Bluetooth with MS encryption.
Fault Monitoring| .

Reaffirm health monitor system.• start-up self-test. Earth monitoring. Welded contactor monitor. PME monitoring.

Enclosure Core Material| Polycarbonate Blend
Finish Material| Aluminum Nylon Coated. Accoya
Shipped Weight| 15-16kg
Electrical Specifications|
---|---
Rated Power| 7.2kW (1-phase)
Rated Supply Voltage| 230VAC Single Phase
Voltage Tolerance / Frequency| 230 VAC +10% 4% 5011e
Rated Currant| 32 Amps
PEN fault detection| Conforming to 722.411.4.1 OW (eel
Earth Leakage Protection| /
Internal 6mA DC protection (EN 62955) 30mA AC
Standby Power| 10 watts
CT Senor Voltage| 0333V
CT Sensor Specification| 0 . 120 Amps/ 25nremeoirromm cable size split core
EVOFLEK Charging Cable| Inn Lore Conductors / 32 A max current High Performance ulna Amide cable
Installation|
Mounting| Flush mounting location usage to towing pants
Cable Entry| Cable Entry Rear and Batmen entry. hole cutting size between 20-2Srnm. molded grade provided at both rece and bottom entry
Cable Sizing| 4mm – 10mm
Max Voltage drop| 3% voltage drop allowance on supply cable (Dependent on
length)
Dimensions Unboxed| 430 x 310)/148mm
---|---
Mounting Height| Installed between 0.75m – 1.2m from ground level
CT Sensor Cable| Maximum extended length 30 metres unshielded CAT5/6 OR
50 metres shielded CAT6 data cable
Any shielding to be suitably earthed
Recommended Upstream Protection| 40A RCBO (BSO EN 61009)) or Type A RCD / RCCB (BSO EN
61008) + 40A MCB (BSO EN 60898) – B curve
Installed Weight| 9.5kg . 12.2kg
Device Connection|
Internet Connection| Wi-Fi – 802.11 b/g/n support, 802.11 n (2.4 GHz), up to 150
Mbps
Bluetooth| Bluetooth BLE 5 (set-up only)
Device Support| Apple iOs mobile device / Android mobile devices
EVSE Regulations| Compliant with The Electric Vehicles (Smart Charge Points)
regulations 2021.

The mounting wall must be capable of supporting at least four times the weight of unit (44kg) and must be fire resistant.
The mounting hardware (screws, wall plugs etc.) must be selected to be appropriate for the specific structure of the mounting wall.
The cable used must be approved to a local national regulations and standards.
The upstream protection must be approved to local national regulations and standards. The disconnection devices, isolators, etc. must be nearby and easily accessible at all times.

DANGER

Danger to life due to electrical voltage! Injuries due to electric shock! and/or burns, possibly resulting in death, are possible. During all work, make sure at all times that power to the system is switched off and secured so it cannot inadvertently be switched on.

Before commissioning the device, check that all screw and terminal connections are tight.
The termination panel covers must never be left opened without supervision. Fit the termination panel cover when you leave the charge point.
Do not make any unauthorized changes or modifications to the charge point
Repair work to the charge point may only be completed by the manufacturer or a trained expert.
Do not remove any identifiers such as safety symbols, warning instructions, rating plates, labels or cable markings.
Ensure that the charging cable is not mechanically damaged (kinked, jammed or run over) and that the contact area does not come into contact with heat sources, dirt or water.

WARNING

Safety notice:

Switch off on all poles and from all sources.
Secure to prevent it being switched on again.
Verify isolation from the supply.
Earth and short-circuit.
Cover neighboring live parts and cordon off danger areas.

CAUTION

Ensure that the charge point is not damaged by incorrect handling (housing cover, internal parts, etc.)

On outdoor installations, do not open the termination panel cover in damp conditions.

Do not tighten the securing screws with force.
The installation area must be completely flat, do not bend the housing.
Electronic components may be damaged if handled. Before handling modules, perform an electrically discharge process by touching a metallic earthed object.

A failure to follow the safety information may result in a danger of death, injury and damage to the device. The device manufacturer cannot accept any liability for claims resulting from this.