ETF2300PF10 Multi Purpose Filter

Product Information

Specifications & Dimensions

• Model: ETF2300PF10, ETF2300PF12

• Model Code: HPF10, HPF12

• Sediment Removal (Filter Aggregate): Based on
  factory recommendations

• Acid Neutralizer (Neutralite): pH 6.0 –
  6.8

• Taste & Odor Removal (Activated Carbon):
  Based on factory recommendations

• Amount of Gravel: 17 lb. for HPF10, 29 lb. for
  HPF12

• Min. – Max. Water Supply Pressure: Refer to
  manual

• Min. – Max. Water Supply Temperature: Refer to
  manual

• Minimum Inlet Water Flow, Backwash & Fast Rinse
  Flow to Drain: Refer to manual

• Default Backwash Time: Refer to manual

• Default Fast Rinse Time: Refer to manual

Product Usage Instructions

Safety Guides

Follow the installation instructions carefully. Failure to
install the water filtration system properly voids the
warranty.

Before you begin installation, read the entire manual and gather
all necessary materials and tools.

Check local plumbing and electrical codes to ensure
compliance.

Handle the system with care and avoid rough handling or
dropping.

Ensure adequate water pressure and use lead-free solder for
connections.

Installation

1. Ensure the water filtration system is placed upright and not
   overturned or dropped.

2. Check and comply with local plumbing and electrical codes
   before installation.

3. Use only lead-free solder for connections as required by
   regulations.

4. Ensure minimum water pressure requirements are met at the
   inlet.

5. Connect the system to a 24V DC power supply using the provided
   plug-in adapter.

6. Plug the power supply into a 120V, 60 Hz grounded outlet in a
   dry location.

Maintenance

Regularly check and replace filter media based on usage and
manufacturer’s recommendations.

Clean the system components as needed to maintain optimal
performance.

FAQ

Q: Can this system be used on water of unknown quality?

A: This system is not intended for treating water that is
microbiologically unsafe or of unknown quality without proper
disinfection.

Q: What should I do if I encounter high daytime water

pressure?

A: If daytime water pressure exceeds 80 psi, consider using a
pressure reducing valve to prevent damage to the system.

OWNER’S MANUAL
How to install, operate and maintain your
EcoWater Systems Multi-purpose Filter

Models
ETF2300PF10 ETF2300PF12

Systems tested and certified without media by the Water Quality Association against
CSA B483.1, NSF/ANSI/CAN Standard 61, and NSF/ANSI/CAN Standard 372 for low lead content.

Designed, Engineered & Assembled in the U.S.A.

EcoWater Systems LLC P.O. Box 64420, St. Paul, MN 55164-0420
www.ecowater.com

7355260 (Rev. P 7/1/24)

ECOWATER
SYSTEMS

TABLE OF CONTENTS

Page

Specifications & Dimensions . . . . . . . . . . . . . . . . . . . 3 Before Starting Installation . . . . . . . . . . . . . . . . . . . . 4 Media Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Typical Installation Illustrations . . . . . . . . . . . . . . . . . 6 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 General Information . . . . . . . . . . . . . . . . . . . . . . . . . 9 Sanitizing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . 10-13 Filter Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 14-25 Service Information . . . . . . . . . . . . . . . . . . . . . . 26-31 Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . 28 Wiring Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33-35 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

SAFETY GUIDES
Follow the installation instructions carefully. Failure to install the water filtration system properly voids the warranty.
Before you begin installation, read this entire manual. Then, obtain all the materials and tools you will need to make the installation.
Check local plumbing and electrical codes. The installation must conform to them.
Use only lead-free solder and flux for all sweat-solder connections, as required by state and federal codes.
Use care when handling the water filtration system. Do not turn upside down, drop, or set on sharp protrusions.
Do not locate the water filtration system where freezing temperatures occur. Do not attempt to treat water over 120°F. Freezing, or hot water damage voids the warranty.
The water filtration system requires a minimum water pressure of 30 psi at the inlet. Maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow).
The water filtration system works on 24V DC electrical power, supplied by a direct plug-in power supply (included). Be sure to use the included power supply, and plug it into a nominal 120V, 60 Hz household outlet that is in a dry location only, grounded and properly protected by an overcurrent device such as circuit breaker or fuse.

Table of Contents & Safety Guides
This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
FCC NOTICE
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: = Reorient or relocate the receiving antenna. = Increase the separation between the equipment and
receiver. = Connect the equipment into an outlet on a circuit dif-
ferent from that to which the receiver is connected. = Consult the dealer or an experienced radio/TV tech-
nician for help. Changes or modifications not expressly approved by EcoWater Systems could void the user’s authority to operate the equipment.
This device complies with Industry Canada Standard RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Ce dispositif est conforme avec la norme CNR-210 d’Industrie Canada. Le fonctionnement du dispositif est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas causer de brouillage, et (2) le dispositif doit accepter tous brouillages, incluant tous brouillages qui peut nuire au bon fonctionnement du dispositif.
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of according to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of the equipment.

2

ECOWATER
SYSTEMS

Specifications & Dimensions

DIMENSIONS
14-11//44″”

IIN
33–3/44″”
OUTT

TTOOPP VVIIEEWW

13–55//88″”

SPECIFICATIONS

Model

ETF2300PF10 ETF2300PF12

Model Code

HPF10

HPF12

Sediment Removal (Filter Aggregate)

limits:

factory recommendation based on water analysis

Acid Neutralizer (Neutralite)

water supply limits:

pH 6.0 – 6.8

pH 6.0 – 6.8

Taste & Odor Removal (Activated Carbon)

limits:

factory recommendation based on water analysis

Recommended Amount of Mineral Ù 1 to 1-1/4 cu. ft.

2 cu. ft.

Recommended Amount of Filter Sand Ù

10 lb.

14 – 15 lb.

Amount of Gravel

17 lb.

29 lb.

Min. – Max. Water Supply Pressure Min. – Max. Water Supply Temperature Minimum Inlet Water Flow, Backwash & Fast Rinse Flow to Drain Default Backwash Time Default Fast Rinse Time

20 – 125 psi 40 – 120 °F (4 – 49 °C)

5 gal. / min.

7 gal. / min.

25 minutes 5 minutes

25 minutes 5 minutes

Ù Not included with the filter.

IINN — OOUUTT BB

Model
ETF2300PF10 ETF2300PF12

Nominal

Dimension Dimension

Mineral Tank

A

B

Size

10″ Dia. x 47″ 57″

50″

12″ Dia. x 54″ 62-1/4″ 55-1/4″

AA

SIDE VIEW

FRONT VIEWW 3

FIG. 1

ECOWATER
SYSTEMS

Before Starting Installation

UNPACKING
EcoWater Systems Multi-purpose Filters are shipped from the factory in one master carton. The carton also includes a bag of small parts needed to assemble and install the unit, plus this manual.
NOTE: Filtering mineral is not included. See Page 33 for ordering information.
Thoroughly check the filter for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton. Notify the transportation company if damage is present. EcoWater Systems is not responsible for in- transit damages.
Remove and discard (RECYCLE) all packing materials. We suggest you keep the small parts in the bag(s) until you are ready to use them.
WHERE TO INSTALL THE FILTER
= Place the filter as close as possible to the pressure tank (well system) or water meter (city water).
= Place the filter as close as possible to a floor drain, or other acceptable drain point (laundry tub, sump, standpipe, etc.). CAUTION: Drain water exits the hose at a fast flow rate, and at water system pressure. Be sure the hose is fastened in some manner to prevent “whipping” and splashing to prevent water damage to surrounding area.
= Connect the filter to the main water supply pipe UPSTREAM OF the water heater. DO NOT RUN HOT WATER THROUGH THE FILTER. The temperature of water passing through the filter must be less than 120°F.
= Keep outside faucets on unfiltered water to conserve filtering capacity.
= Do not install the filter in a place where it could freeze. Damage caused by freezing is not covered by the warranty.
= Put the filter in a place water damage is least likely to occur if a leak develops. The manufacturer will not repair or pay for water damage.
= A 120V, 60 Hz electrical outlet, to plug the included power supply into, is needed near the filter. Be sure the electrical outlet and power supply are in an inside location, to protect from wet weather.

= If installing in an outside location, you must take the steps necessary to assure the filter, installation plumbing, wiring, etc., are as well protected from the elements, contamination, vandalism, etc., as when installed indoors.
= A drain is needed for recharge discharge water. A floor drain is preferred, close to the filter. Alaundry tub, standpipe, etc., are other options. Be sure to provide a 1-1/2″ minimum air gap, to prevent possible sewer water backup.
TOOLS, PIPE & FITTINGS, OTHER MATERIALS YOU WILL NEED
= Plastic inlet and outlet fittings included with the filter allow water flow equivalent to 1 inch nominal pipe. To maintain full valve flow, 1″ pipes to and from the filter fittings are recommended. Do not reduce the pipes to less than 3/4″ size.
= Use copper, brass or PEX plastic pipe and fittings.
= ALWAYS install the included bypass valve, or 3 shutoff valves. Bypass valves let you turn off water to the filter for repairs if needed, but still have water available to the house pipes.
= Drain hose 5/8″ inside diameter minimum, with a garden hose connection on one end, is needed for the valve drain. See step 5 on page 8.
= If a rigid valve drain is needed, to comply with plumbing codes, you can buy the parts needed (see page 6) to connect a 5/8″ minimum copper tubing drain.
PLAN HOW YOU WILL INSTALL THE FILTER
You must first decide how to run in and out pipes to the filter. Look at the house main water pipe at the point where you will connect the filter. Is the pipe soldered copper, glued plastic, or threaded brass/galvanized? What is the pipe size?
Now look at the typical installation illustration on page 6. Use it as a guide when planning your particular installation. Be sure to direct incoming, unfiltered water to the filter valve inlet fitting. The valve ports are marked IN and OUT.

Cold Water to House

Untreated Water to Outside Faucets

City Water Supply

Hot Water to House

Pressure

Tank

OR

Water Heater

Taste Water & Odor Softener Filter

Iron Filter

Neutral- Sediment

izer

Filter

Filter

NOTE: Not all devices shown would be needed on a typical water supply. Illustration shows proper relative sequence for installation.

4

Well Water Supply
Well Pump
FIG. 2

ECOWATER
SYSTEMS
MEDIA LOADING
Models ETF2300PF10 & ETF2300PF12, as manufactured, have no media other than quartz gravel at the bottom of the tank. Before plumbing the unit, load filter sand and mineral (See table on Page 3 for amounts):
1. Move the filter into installation location and set it on a flat, level surface.
2. Take off the unit’s top cover and unplug the wiring connections between the valve and the control board (PWA).
3. Remove retainer clips and clamp sections from the tank neck and carefully lift the valve off the tank.
4. Check the height of the riser pipe as shown in Figure 3. If riser pipe is more than 1/2″ above the top distributor, make sure that bottom distributor is below gravel at the bottom of the tank. It may be necessary to lay the filter on its side to move gravel to one side, hold the bottom distributor at the bottom center of the tank and stand the unit back up. Level gravel after checking.
5. After confirming the riser pipe height, remove the top distributor from the tank neck, leaving the bottom distributor (including riser pipe) in place, centered in the tank.
6. Cover the top end of the riser pipe with a clean rag, to keep media out (See Fig. 4).
7. Using a larger neck funnel, add the recommended amounts of filter sand and mineral in that order (See Page 3). Use water sparingly to speed flow through the funnel (It may become necessary to siphon water from the bottom of distributor if tank becomes full of water).
8. Flush the tank opening with water to clean media particles from the top of the tank. Uncover the bottom distributor stand tube.
9. Finish filling the tank with water, up to the top of the tank.
IMPORTANT: Be sure to fill with water. This will eliminate air space, wet the media and prevent excessive air-head pressure when filter is pressurized.
10. Install the o-ring seals and top distributor exactly as shown in Figure 5. Place the small o-ring at the top of the riser pipe, where shown in Figure 3. If the o-rings need lubrication, use a high quality silicone grease.
11. Lower the valve assembly onto the tank, centering over the riser tube. Push downward, against the o-ring, and install the clamp sections, securing with the retainer clips.
12. Reconnect the wiring between the valve and the control board (PWA).
13. Verify that the drain flow plug (See Key No. 59 on Page 35) is appropriately sized for the media used. If necessary, install a different flow plug.

Top Edge of Top Distributor

Media Loading
Riser Pipe 0″ to 1/2″

Note: Resin tank height can vary somewhat within manufacturing tolerance. So that the bottom distributor riser pipe has proper clearance with inside valve porting, check for the correct length, as shown above. Cut the riser pipe if needed to adjust the length. Be sure to remove burrs and sharp edges.
FIG. 3

Plug or cover top of riser pipe

Funnel Tank

Top Distributor
Bottom Distributor Riser Pipe

Make sure bottom distributor is centered
FIG. 4
O-Ring, 2-7/8″ x 3-1/4″ O-Ring, 13/16″ x 1-1/16″
O-Ring, 2-3/4″ x 3″
Make sure o-ring sealing surfaces are clean
FIG. 5

5

ECOWATER
SYSTEMS

Typical Installation Illustrations

INSTALLATION USING ECOWATER BYPASS VALVE

Filtered Water OUT

MAIN WATER PIPE

Unfiltered Water IN

CROSS-OVER
Use if water supply flows from the left. Include single or 3-valve bypass.

UNFILTERED WATER
FROM FILTER OUTLET

FILTERED WATER
TO FILTER INLET

120V, 60 Hz Outlet

Unfiltered Water to Outside Faucets
1″ Sweat Adaptor (2) not included 1″ Copper Tube (2) O-Ring Seal (2)

INSTALLATION USING 3-VALVE BYPASS

For filtered water SERVICE:

MAIN WATER PIPE

-Open the inlet and outlet valves

BYPASS Valve

For unfiltered BYPASS: OUTLET
-Close the inlet and outlet Valve
valves

INLET Valve

-Open the bypass valve

7214383 Bypass Valve

• Included with filter – Pipe and fittings supplied by installer.

Valve INLET

Clip (2)*

FIG. 6

1″ Sweat Adaptor (2) not included

Clip (2)*

1″ Copper Tube (2)*

O-Ring Seal (2)*

Valve INLET

FIG. 7

Drain Fitting
Valve Drain Hose

Pull out for filtered water
“Service”
Push in for Bypass

CONNECTING A RIGID VALVE DRAIN TUBE
To adapt a copper tube to the filter, buy a compression fitting (garden hose thread to 5/8″ I.D. minimum tube and necessary tubing from your local hardware store.

Adaptor, garden hose thread to compression

Clip Drain Fitting

5/8″ I.D. (minimum) copper tube

Valve Drain Hose (do not elevate more than 8 ft.)
to drain – provide a 1-1/2″ minimum air gap. Secure the valve drain hose in place to keep over drain.
6

FIG. 8

ECOWATER
SYSTEMS
1. TURN OFF WATER SUPPLY
a. Close the main water supply valve near the well pump or water meter.
b. Shut off the electric or fuel supply to the water heater.
c. Open high and low faucets to drain all water from the house pipes.
2. INSTALL BYPASS VALVE AND/OR PLASTIC ADAPTOR / COPPER TUBE:
a. If installing a single bypass valve, push the bypass valve, with lubricated o-ring seals in place, into the valve inlet and outlet ports (See Figures 6 & 9). – OR –
b. If installing a 3-valve bypass system, slide plastic installation adaptor and copper tube, with lubricated o-ring seals in place, into the valve inlet and outlet ports, respectively (See Figures 7 & 9).
c. Make sure that the turbine and support are in place in the valve outlet, as shown in Figure 10.
d. Snap the two large plastic clips in place on the inlet and outlet ports, from the top, down (See Figure 11). Be sure they snap into place. Pull on the bypass valve, copper tube or plastic adaptor, to make sure they are held securely in place.
3. COMPLETE PLUMBING TO AND FROM THE FILTER
Using the “Typical Installation Illustrations” on page 6 as a guide, observe all of the following cautions while you connect inlet and outlet plumbing:
= Be sure incoming, unfiltered water is directed to the valve INLET port.
= Be sure to install bypass valve(s). = If making a soldered copper installation, do all
sweat soldering before connecting pipes to the filter fittings. Torch heat will damage plastic parts. = Use pipe joint compound on all external pipe threads. = When turning threaded pipe fittings onto plastic fittings, use care not to cross-thread. = Support inlet and outlet plumbing in some manner (use pipe hangers) to keep the weight off of the valve fittings.

Clip (2)

Installation

OUTLET Turbine

1″ Copper Tube (install in filter valve
or bypass valve)

Support

INLET

Clip (2)

Bypass Valve
FIG. 9

Turbine Support

Valve Outlet

Turbine

FIG. 10

O-ring
Cross section of valve inlet or outlet

Clip

Bypass valve,

copper tube or

plastic adaptor

Snap clips into place between larger diameter rings

FIG. 11

Turn the bypass valve downward if connecting to floor
level plumbing

OUTLET INLET
7

FIG. 12

ECOWATER
SYSTEMS

Installation

Ground Wire

Clamp (2)

FIG. 13

4. COLD WATER PIPE GROUNDING
The house cold water pipe (metal only) is often used as a ground for the house electrical system. The 3valve bypass type of installation, shown in Figure 7, will maintain ground continuity. If you use the plastic bypass, continuity is broken. To restore the ground, do the following:
a. Install a #4 copper wire across the removed section of main water pipe, securely clamping at both ends (See Figure 13). Parts not included.
5. INSTALL VALVE DRAIN HOSE
a. Take a length of 5/8″ inside diameter garden hose and attach to the valve drain fitting (See Figure 8 on page 6).
b. Locate the other end of the hose at a suitable drain point (floor drain, sump, laundry tub, etc.). Check and comply with local codes. Refer to Figure 8 on page 6 if codes require a rigid pipe drain run.
IMPORTANT: Use high quality, thick wall hose that will not easily kink or collapse. The filter will not backwash properly if water cannot exit this hose during recharges.
c. Tie or wire the hose in place at the drain point. Water pressure will cause it to whip during the backwash portion of the recharge cycle. Also provide an air gap of at least 1-1/2″ between the end of the hose and the drain point. An air gap prevents possible siphoning of sewer water, into the filter, if the sewer should back up.
d. If raising the drain hose overhead is required to get to the drain point, do not raise higher than 8 feet above the floor. Elevating the hose may cause a back pressure that could reduce backwash flow and proper mineral bed cleaning.
6. FLUSH PIPES AND TEST FOR LEAKS
CAUTION: To avoid water or air pressure damage to filter inner parts, be sure to do the following steps exactly as listed:

a. Fully open two filtered water faucets, one cold and one hot, nearby the filter.
b. Place bypass valve(s) into “bypass” position. On a single valve, slide the stem inward to BYPASS (See Fig. 8 on page 6). On a 3 valve system, close the inlet and outlet valves, and open the bypass valve (See Fig. 7 on page 6).
c. Fully open the house main water pipe shutoff valve. Observe a steady flow from both opened faucets.
d. Close both faucets.
e. Check your plumbing work for leaks and, if any are found, fix right away. Be sure to observe previous caution notes.
f. Turn on the gas or electric supply to the water heater. Light the pilot, if applicable.
7. CONNECT TO ELECTRICAL POWER:
The filter controller works on 24V DC electrical power. The included power supply converts 120V AC household power to 24V DC. Plug the power supply into a 120V, 60 Hz electrical outlet. Be sure the outlet is always “live” so it can not be switched off by mistake.
8. PROGRAM THE CONTROLLER
See pages 10-12 for instructions to program the electronic controller.
9. START UP PROCEDURE
a. Confirm that the filter’s main valve is in the “service” position (“S” on the cam).
b. Place bypass valve(s) into “service”, EXACTLY as follows:
= Single Bypass Valve: SLOWLY, pull the valve stem outward to “service” position, pausing several times to allow the filter to pressurize slowly.
= 3 Valve Bypass: Fully close the bypass valve and open the outlet valve. SLOWLY, open the inlet valve, pausing several times to allow the filter to pressurize slowly.
c. Check all connections for leaks.
d. Start a recharge: From the rolling status screens, press the SELECT (¡) button to display the Main menu. Make sure Recharge is highlighted, then press SELECT (¡). Press DOWN(6) to scroll to Recharge now, then press SELECT (¡) twice. You should hear the valve motor run as the filter begins recharging. Verify that the valve advances to “backwash” (BW) position.
e. Allow the unit to complete the backwash and fast rinse cycles (takes about 30 minutes). When the recharge ends, the filter valve automatically returns to “service”. Start up is complete.

8

ECOWATER
SYSTEMS
SEDIMENT FILTERS
A sediment filter removes, sand, clay, silt, or fine organic matter from water. You can see sediment in water by holding a sample, in a clear glass, up to a light. The particles are either suspended or settled to the bottom of the glass. “Filter Aggregate” mineral mechanically filters the sediment particles as water passes through the bed. This mineral lasts indefinitely when properly maintained.
ACID NEUTRALIZERS
Acidic water (6.0 to 6.8 pH) is corrected with an acid neutralizer filter. Acidic water, although sometimes clear in appearance, shortens the life of iron pipe, and corrodes copper or brass pipe and fittings. It causes green or blue stains on plumbing fixtures and may etch porcelain enamel over a period of time.

General Information
Acidic water, as it passes through the filter’s Neutralite mineral bed, dissolves some of the mineral. This raises the pH above 6.8, to neutralize the acid. Because the mineral does dissolve, the filter eventually needs refilling. The time between refills varies with the degree of acidity and how much water is used. The average life of the bed is about one year.
TASTE & ODOR FILTERS
A taste and odor filter removes most tastes, odors and certain organic colors from water. Bad tastes and odors are due to a variety of causes (chlorine, petroleum, tannins, etc.). The activated carbon mineral of a taste and odor filter has a high capacity for absorbing these im-purities. The activated carbon bed usually lasts for about one year. However, high amounts of tastes and odors and/or excessive water usage may shorten this time. Activated carbon is nonregenerative and needs replacing when exhausted.

ECOWATER
SYSTEMS
Care is taken at the factory to keep your water filter clean and sanitary. Materials used to make the filter will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the filter or media. For this reason, sanitizing as follows is suggested* when installing.
Pour about 1 oz. (for ETF2300PF10), or 2 oz. (for ETF2300PF12), of the following disinfectant into the filter:
1. Calcium hypochlorite, available in granular or tablet form, under trade names such as Perchloron or HTH.
2. Common 5.25% household bleach, such as Clorox.
NOTE: ACTIVATED CARBON FILTERS – Activated carbon will absorb the sanitizing agent, expending some capacity.

Sanitizing Procedure
Start a recharge: From the rolling status screens, press the SELECT (¡) button to display the Main menu. Make sure Recharge is highlighted, then press SELECT (¡). Press DOWN(6) to scroll to Recharge now, then press SELECT (¡) twice. You should hear the valve motor run as the filter begins recharging. This recharge flushes “fines” from the new mineral. The sanitizing bleach and any air remaining in the unit are purged to the drain.
The filter returns to service in about 30 minutes. After the recharge has completed, fully open a cold water faucet downstream from the filter and allow 50 gallons of water to pass through the filter. This should take 20 minutes. Close the faucet. Sanitizing process is complete.
*NOTE: Sanitizing is recommended by the Water Quality Association for disinfecting. On some water supplies, they suggest periodic sanitizing.

9

ECOWATER
SYSTEMS
Display

LEFT Button

UP Button

RIGHT Button

SELECT DOWN
Button Button FIG. 14

SETUP PROCEDURE
When the EcoWater Systems filter is plugged in for the first time, a beep sounds and the display briefly shows a logo, followed by model information. Next, a series of “wizard” screens prompts you to enter basic operating information:

Language English Español Français

FIG. 15

1. LANGUAGE If the desired language already has a dot next to it (See Figure 15), go to Step 2. Otherwise, press the filter’s DOWN (6) or UP (5) buttons to scroll to the desired language, then press the SELECT (¡) button to choose it.
2. Press the SELECT (¡) button to advance to the next “wizard” screen.

Wireless setup Pushbutton (WPS) Browser Skip

FIG. 16

NOTE: Wireless Setup can also be done after the rest of the Setup Procedure (Steps 16-28) has been completed. From the Main menu, go down to the Advanced settings menu and select Wireless setup.

3. WIRELESS SETUP Choose how you will connect the filter to your home’s wireless network:
Browser: You can connect using the browser on your laptop, tablet or phone. Skip to Step 7.
OR
Pushbutton: If your wireless router has a WPS (WiFi Protected Setup) or Push to Connect button, you can use this method to connect. Proceed to Step 4.

Setup Procedure

Pushbutton (WPS) Option
4. Use the SELECT (¡) button to choose Pushbutton (WPS). The filter display will change to show “Push wireless router button”.

Wireless setup
Push wireless router button

Cancel

FIG. 17

5. Press the WPS or Push to Connect button on your router and wait for a minute or two to see if the display changes again to “Connected” and gives you a key code. If not, you may need to cancel and use the browser option.

Wireless setup
Connected! Key: abc123
Continue

FIG. 18

6. Once the key code is displayed, write it down. It will be used when you register your system on the EcoWater web site. Proceed to Step 16 on the next page.
NOTE: If the “Connected” message shows “- – – – – -” (dashes) instead of a key code, it may be that your router is not connected to the internet. Verify that the router’s internet connection works with your laptop or other device.
Browser Option
7. Press the filter’s DOWN (6) button to scroll to Browser.

Wireless setup Pushbutton (WPS) Browser Skip

FIG. 19

8. Press the SELECT (¡) button twice. The filter display will change to show “See connection instructions”.
Wireless setup
See connection instructions

Cancel

FIG. 20

continued on the next page

10

ECOWATER
SYSTEMS

Setup Procedure

continued from the previous page

9. On your laptop, tablet or phone, activate the view of wireless networks in range. For example, on a laptop, look for and click on the wireless icon along the lower right edge of the screen. On a phone, you should go into “Settings” and look for “Wi-Fi”.

10. You should see a network named “H2O-” followed by 12 characters. Select this network to connect your device with it.

FIG. 21

11. Once your device indicates that it is connected to the H2O network, go to your internet browser (Chrome, Firefox, Internet Explorer, etc.) and type in this URL:
192.168.0.1

then click Go or press Enter.

14. Once the key code is displayed (it may take a few seconds) , write it down. It will be used when you register your system on the EcoWater web site.
NOTE: If the “Connected” message shows “- – – – – -” (dashes) instead of a key code, it may be that your router is not connected to the internet. Verify that the router’s internet connection works with your laptop or other device.
15. On your laptop, tablet or phone, go back to the view of networks in range, and make sure that your device is connected back to your local network.
Finish Setting up the Filter
16. Once you have connected the Wi-Fi system and written down your key code, press the SELECT (¡) button to advance to the next “wizard” screen.
System units
English
Metric
FIG. 24
17. SYSTEM UNITS If the desired system already has a dot next to it (See Figure 24), go to Step 18. Otherwise, press the DOWN (6) or UP (5) buttons to scroll to the desired system, then press the SELECT (¡) button to choose it.
18. Press the SELECT (¡) button.
Current time

FIG. 22
12. After a screen like the one shown above appears, select your in-home wireless network and enter the correct password.
13. The filter display should change to “Connected” and give you a key code.

Wireless setup
Connected! Key: abc123
Continue

FIG. 23

12:34 PM
FIG. 25
19. CURRENT TIME Press the DOWN (6) or UP (5) buttons to set the current time (See Figure 25). Hold the button down to rapidly advance. Be sure that AM or PM is correct. If the system units were set to metric in Step 17, the clock will be in 24-hour format.
20. Press the SELECT (¡) button.
Max. days between recharges
3 days
FIG. 26
21. MAX. DAYS BETWEEN RECHARGES Press the UP (5) or DOWN (6) buttons to set the number of days between automatic recharges (See Figure 26) The feature can be set from 1 to 99 days.
continued on the next page

11

ECOWATER
SYSTEMS

Setup Procedure

continued from the previous page

No. of People
1 – 2 3
4 – 5 6 – 7

Iron (parts per million) 1 – 2 3 – 4 5 – 7 8 – 20 4 days 3 days 2 days 1 day 4 days 3 days 1 day 1 day 3 days 2 days 1 day 1 day 2 days 1 day 1 day 1 day

Use the table above to determine the number of days between recharges, based on the number of people in the household and the iron ppm (parts per million) in the water supply.
NOTE: If the water supply has high turbidity (sand, silt, sediments, etc.) set to recharge more often than the table shows.
22. Press the SELECT (¡) button. The screen will show “Setup complete!” (See Figure 27).

Setup complete!
Run system
Redo setup
FIG. 27
23. If, at this point, you want to go back and make changes, press the DOWN (6) button to scroll to Redo setup, then press the SELECT (¡) button twice to repeat the “wizard” screens.
24. If no changes are desired, make sure Run system has a dot next to it (See Figure 27) and press the SELECT (¡) button. The unit begins normal operation, described on Page 14.

HOW TO REGISTER A SYSTEM ON THE ECOWATER WEB SITE AS A DEALER
NOTE: A dealer registering filters must log in as a dealer, not as a customer.
25. In your internet browser, type in this URL:
http://wifi.ecowater.com
26. If you are a dealer, and have an account, log in to your account and go to the next step. If you are a customer, go to Page 13 for instructions to create an account and register.
27. After you’ve logged in to your dealer account, click “Add New Customer System” and then enter the key code that you wrote down earlier. If you wait too long between writing down the key code and registering (an hour or less), the code may change. This is a security feature. Look up the new key code, as described in the following note.

System information Model information Wireless information Daily avg. water used

Wireless information DSN: AC000W000009876
Key: abc123

FIG. 28
NOTE: You can look up the current key code on your filter’s controller. From the Main menu, go down to the System information menu and select Wireless information.
28. After you’ve entered the key code in the Add System screen, click the “Connect” button to advance to the Customer Information screen.
29. Fill in the customer information (address, e-mail, etc.). When entering a password, either have the customer enter their own, or enter one for them and give it to them. If you intend to share the system, sharing needs to be done from the customer’s account (See “How to Share a System” on the following page). When finished filling in the customer information screen, click the “Save and Continue” button.
NOTE: When filling in address information, be sure to select the country before attempting to select a state or province.
30. Fill in the System Settings screen and click the “Save Settings” button.
31. Fill in the Dealer Communication Preferences screen and click the “Save and Continue” button.
32. The message “Customer System Setup Complete” should appear, along with the customer’s account screen. At this point you can make changes or add another system for this customer. When everything is correct, return to the dealer Home page by clicking the “Home” tab along the top of the page.
33. On the dealer Home page, the new system you set up should appear on the systems list.
NOTE: On the dealer Home page, the number of shared systems is displayed below the bar along the top of the screen. You can display only shared systems by clicking “shared with you”, and display all systems again by clicking the “Home” tab. See the following page for instructions on how to share a system.

12

ECOWATER
SYSTEMS

HOW TO CREATE AN ACCOUNT AND REGISTER YOUR SYSTEM ON THE ECOWATER WEB SITE AS A CUSTOMER

NOTE: A dealer registering filters must log in as a dealer, not as a customer.
1. In your internet browser, type in this URL:
http://wifi.ecowater.com
2. If you are a new customer, click on “Create Account” to advance to the Create Your Account screen.
3. Fill in the account information (e-mail, password, language, etc.). Agree to the Terms of Use, and then click the “Create Account” button to advance to the Customer Information screen.
4. Fill in the customer information (name, address, etc.). When finished filling in the customer information screen, click the “Save and Continue” button.
NOTE: When filling in address information, be sure to select the country before attempting to select a state or province.
5. Follow the instructions on the Verify e-mail screen. You will shortly receive an e-mail confirming that you have created your account. Open this e-mail and click on the link it contains. Your browser will be directed to a Verification Complete screen.
6. Now that you have created your account, you may log in. In the verification screen, click the “logging in” link (or go to http://wifi.ecowater.com).
7. Log in with the e-mail and password that you entered when creating your account.
8. After you’ve created and logged in to your account, the Add System screen will appear. Enter the key code that you wrote down earlier. If you wait too long between writing down the key code and registering (an hour or less), the code may change. This is a security feature. Look up the new key code, as described in the following note.

System information Model information Wireless information Daily avg. water used

Wireless information DSN: AC000W000009876
Key: abc123

FIG. 29
NOTE: You can look up the current key code on your filter’s controller. From the Main menu, go down to the System information menu and select Wireless information.

Setup Procedure
9. After you’ve entered the key code in the Add System screen, click the “Connect” button to advance to the System Settings screen.
10. Fill in the System Settings screen and click the “Save Settings” button.
11. Fill in the Communication Preferences screen and click the “Save and Continue” button.
12. The screen should change to show the Home page for your system, including the filter “dashboard”. Click the “Log Out” tab when you are done.
VISITING YOUR CUSTOMER ACCOUNT
Any time after your customer account has been created and system registered, you can visit your account to see your filter “dashboard”, change settings, etc. Direct your browser to http://wifi.ecowater.com and log in using the e-mail and password that were specified when setting up the account.
HOW TO SHARE A SYSTEM BETWEEN A DEALER AND CUSTOMER
NOTE: A system can only be shared from a customer’s account, not a dealer’s.
Systems can be “shared” between a dealer and customer. If a system is shared, the dealer has full access to the displays and settings for that system on the EcoWater Wi-Fi web site. If a system is not shared, the dealer only has access to the “Dealer Communication Preferences” screen for that system. Once a customer account has been created by a dealer, a customer can grant a dealer access to their system. Access can only be granted to the dealer who sold that system. With permission, a dealer (but only the one who sold the system) could also grant it for the customer. To do so, a dealer must log in as a customer rather than as a dealer, using the customer’s e-mail and password (which were entered when the customer account was created). 1. Go to http://wifi.ecowater.com and log in (cus-
tomer’s e-mail and password, not dealer’s). 2. Click on the “Support” tab along the top of the cus-
tomer Home page. 3. On the Support screen, click the “Grant Access” but-
ton. It should change to read “Revoke Access”. 4. The system is now shared. Click the “Log Out” tab
when you are done.

13

ECOWATER
SYSTEMS
NORMAL OPERATION FILTER STATUS SCREENS
During normal operation, the EcoWater Systems filter’s display shows up to four status screens. Page 19 explains how individual screens can be turned on or off. Each is shown for six seconds, in a rolling sequence (See Figure 30).
On the “Wireless status” screen, the check marks indicate the following:
P WiFi – The filter is connected to a Wi-Fi router. P Internet – The filter is connected to a Wi-Fi router
which is connected to the internet.

Wireless status WiFi

Internet

-50 dBm 2:34 PM

Water use (gallons) Daily average: 175 Today: 121
2:34 PM

Recharge status
Set for automatic recharge

Water flow 0.0 GPM

2:34 PM

2:34 PM

FIG. 30

Pressing the filter’s RIGHT (4) button manually advances to the next screen in the sequence. Pressing the LEFT (3) button manually returns to the previous status screen. If no buttons are pressed for 30 seconds, the automatic rolling sequence resumes.
If Recharge off has been selected, as described on page 17, the rolling sequence will stop at the “Recharge status” screen.

Filter Operation

OTHER MESSAGES, ALERTS & REMINDERS
The filter status screens described in the previous section will not be displayed in a rolling sequence when one of the following items is displayed:
=Recharge status (Displayed during recharges, showing valve position and time remaining)
=Recharge status: Off – no automatic recharges instead of rolling screens indicates that automatic recharges have been turned off (See Page 17).
=Current time setting screen instead of status screens indicates time has been lost, perhaps after a long power loss. Set the time (See next page).
=Service reminder (See Page 23) =Error detected (Contact your dealer for service)
FLASHING DISPLAY
The filter’s display will flash on and off when one or more of the following conditions occurs:
=Time needs to be set (Time has been lost) =Service is overdue (Service reminder) =Error condition
The flashing will stop after any key is pressed. However, it will start again at Midnight if the underlying condition (e.g. time not set) has not been addressed.

LONG DISPLAYSCREEN MESSAGES
Most messages in the filter’s display screens are short enough to be shown as a single line. Longer messages will be truncated (See Figure 31 for an example) until you highlight them.

Basic settings Current time Max. days between rech… Recharge time

FIG. 31

One second after being highlighted, the viewing box expands (See Figure 32) to show the entire message. After three seconds the view resets (Figure 31).

Basic settings
Current time Max. days between recharges Recharge time

FIG. 32

14

ECOWATER
SYSTEMS

MAIN MENU

Main menu Recharge Basic settings User preferences

FIG. 33

During normal operation (status screens rolling), press the filter’s SELECT (¡) button to display the Main menu (See Figure 33). This menu and its subsidiary screens are used to control these operations:
=Recharge (See Page 17) =Basic settings
=Current time (See next column) =Max. days between recharges (See Page 18) =Recharge time (See Page 19) =Rolling screens (See Page 19) =User preferences =Language (See Page 20) =Time format (See Page 20) =Volume units (See Page 20) =System information =Model information (See Page 21) =Wireless information (See Page 21) =Daily avg. water used (See Page 21) =Water used today (See Page 21) =Total water used (See Page 21) =Current water flow (See Page 21) =Days powered up (See Page 21) =Last recharge (See Page 21) =Total recharges (See Page 21) =Advanced settings =Cycle times
=Fill time (See Page 23) =Draw time (See Page 23) =Backwash time (See Page 22) =Second backwash (On/Off) (See Page 22) =Second backwash time (See Page 22) =Fast rinse time (See Page 22) =Special features =Auxiliary control (See Page 24) =Chemical feed volume (See Page 24) =Chemical feed timer (See Page 24) =Service reminder (See Page 23) =Troubleshooting =Diagnostics (See Page 25) =Setup changes (See Page 25) =Wireless setup (See Pages 10-13)
**Only displayed if Auxiliary control is set to Chemical feed.

Filter Operation

SETTING THE CURRENT TIME
When the filter’s electronic control is first powered up, a “wizard” screen prompts you to set the current time (See Pages 10-12). To change the time at a later date, such as after a long power loss:
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until Basic settings is highlighted (See Figure 34).

Main menu Recharge Basic settings User preferences

FIG. 34

3. Press the SELECT (¡) button to display the Basic settings menu (See Figure 35).

Basic settings Current time Max. days between rech… Recharge time

FIG. 35

4. Make sure Current time is highlighted.
5. Press the SELECT (¡) button to display the Current time screen (See Figure 36).

Current time

12:34 PM

FIG. 36

6. Press the UP (5) or DOWN (6) buttons to change the time. Hold the button down to rapidly advance. Be sure that AM or PM is correct (unless filter is set for a 24-hour clock).
7. Press the SELECT (¡) button. The display will go back to the Basic settings menu (Figure 35).
8. Press the LEFT (3) button twice to return to the rolling status screens.
NOTE: On Wi-Fi connected systems, the current time will be updated and maintained automatically via Wi-Fi.

15

ECOWATER
SYSTEMS

LOCKOUT FEATURE
A “lockout” feature is available to prevent user modification of parameters that affect filter performance. The unit is shipped from the factory with the lockout feature off. After programming is complete, the lockout feature can be turned on to prevent changes to the following:
=Max days between recharges =Fill time =Draw time =Backwash time =Second backwash (On/Off) =Second backwash time =Fast rinse time =Auxiliary control =Chemical feed volume =Chemical feed timer =Service reminder =Setup changes
To turn on the lockout feature:
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until Advanced settings is highlighted.
3. Press the SELECT (¡) button to display the Advanced settings menu.
4. Press the DOWN (6) button to scroll through the menu options until Troubleshooting is highlighted.
5. Press the SELECT (¡) button to display the Troubleshooting menu.
6. Press the DOWN (6) button to scroll through the menu options until Setup changes is highlighted.
7. Press the SELECT (¡) button to display the Setup changes menu (See Figure 37).

Setup changes Redo setup Restore defaults Cancel

FIG. 37

8. Press the RIGHT (4) button. A flashing padlock icon will appear, as shown in Figure 38.

Setup changes Redo setup Restore defaults Cancel

FIG. 38

9. Press the SELECT (¡) button.
10. Press the LEFT (3) button three times to return to the rolling status screens.

Filter Operation

When the lockout feature is on, the flashing padlock icon will appear in any screen that would normally be used to change a parameter in the list to the left. For example, the Max. days between recharges screen will look like Figure 40, instead of Figure 39.

Max. days between recharges
3 days

FIG. 39

Max. days between recharges
3 days

FIG. 40

Another indicator that the lockout feature is on is the Model Information screen. This screen appears on power-up, and can also be displayed from the System Information menu (See Page 21). If the lockout feature is on, there will be a non-flashing padlock icon in the upper right corner (See Figure 41).

Model information

Model: HPF10 Version: T2.2

FIG. 41

To turn off the lockout feature:
1-7. Go to the Setup changes screen (Figure 38) by following Steps 1-7 at left.
8. Press the RIGHT (4) button. The flashing padlock icon will disappear, as shown in Figure 37.
9. Press the SELECT (¡) button. 10. Press the LEFT (3) button three times to return to
the rolling status screens.

16

ECOWATER
SYSTEMS

RECHARGING THE FILTER
This feature may be used to assure an adequate supply of conditioned water at times of unusually high water use. For example, if you have guests you could deplete conditioned water capacity before the next automatic recharge. Initiating a manual recharge will restore 100% conditioned water capacity after complete.
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.

Main menu Recharge Basic settings User preferences

FIG. 42

2. Make sure Recharge is highlighted (See Figure 42).
3. Press the SELECT (¡) button to display the Recharge menu (See Figure 43).

Recharge Automatic Recharge now Schedule

Recharge Recharge now Schedule Recharge off

FIG. 43
4. If the desired option already has a dot next to it (See Figure 43), go to Step 5. Otherwise, press the DOWN (6) or UP (5) buttons to scroll to the desired option, then press SELECT (¡) to choose it.
=Automatic cancels a manually scheduled recharge (if it has not already begun) and lets the electronic control determine when to recharge next. =Recharge now begins a recharge immediately after the SELECT (¡) button is pushed again in Step 5. =Schedule sets a recharge to begin at the preset recharge time (set according to the instructions on Page 19). =Recharge off puts the system into a “vacation mode” where there will be no automatic recharges. This can be used during any long absence when you do not want the system using water. The recharge status screen will display “No automatic recharges”. When you return, be sure to cancel Recharge off by setting recharge to Automatic or Schedule. Initiating Recharge now does not cancel Recharge off.

Filter Operation

5. Press the SELECT (¡) button. If Recharge now is selected, the display immediately goes to the Recharge status screen (See Figure 44). If Automatic, Schedule, or Recharge off are selected, the display goes back to the Main menu (Figure 42).

Recharge status
Time left: 1:58 Cycle: Backwash (Right key press advances cycle)

FIG. 44

6. Press the LEFT (3) button (twice from the Recharge status screen) to return to the rolling status screens. If Recharge off was selected, the normal sequence of rolling screens will stop at the screen shown in Figure 45.

Recharge status
Off – no automatic recharges

2:34 PM

FIG. 45

17

ECOWATER
SYSTEMS

Filter Operation

SETTING MAXIMUM DAYS BETWEEN RECHARGES

When the filter’s electronic control is first powered up, a “wizard” screen prompts you to set the number of days between automatic recharges (See Pages 10-12). To change it:
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until Basic settings is highlighted (See Figure 46).

Main menu Recharge Basic settings User preferences

FIG. 46

3. Press the SELECT (¡) button to display the Basic settings menu (See Figure 47).

Basic settings Current time Max. days between rech… Recharge time

FIG. 47

No. of People
1 – 2 3
4 – 5 6 – 7

Iron (parts per million) 1 – 2 3 – 4 5 – 7 8 – 20 4 days 3 days 2 days 1 day 4 days 3 days 1 day 1 day 3 days 2 days 1 day 1 day 2 days 1 day 1 day 1 day

Use the table above to determine the number of days between recharges, based on the number of people in the household and the iron ppm (parts per million) in the water supply.
NOTE: If the water supply has high turbidity (sand, silt, sediments, etc.) set to recharge more often than the table shows.
7. Press the SELECT (¡) button. The display will go back to the Basic settings menu (Figure 47).
8. Press the LEFT (3) button twice to return to the rolling status screens

4. Press the DOWN (6) button to scroll through the menu options until Max. days between rech… is highlighted.
5. Press the SELECT (¡) button to display the Max. days between recharges screen (See Figure 48).

Max. days between recharges

3 days

FIG. 48

6. Press the UP (5) or DOWN (6) buttons to change the number of days between automatic recharges. The feature can be set from 1 to 99 days.

18

ECOWATER
SYSTEMS

SETTING RECHARGETIME
When the filter’s electronic control is first powered up, the default time for starting an automatic recharge is 12:00 a.m. This is a good time in most households because water is not being used. To change this time:
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until Basic settings is highlighted (See Figure 49).

Main menu Recharge Basic settings User preferences

FIG. 49

3. Press the SELECT (¡) button to display the Basic settings menu (See Figure 50).

Basic settings Current time Max. days between rech… Recharge time

FIG. 50

4. Press the DOWN (6) button to scroll through the menu options until Recharge time is highlighted.
5. Press the SELECT (¡) button to display the Recharge time screen (See Figure 51).

Recharge time

12:00 AM

FIG. 51

6. Press the UP (5) or DOWN (6) buttons to change the recharge time in 1 hour increments. Hold the button down to rapidly advance. Be sure that AM or PM is correct (unless filter is set for a 24-hour clock).
7. Press the SELECT (¡) button. The display will go back to the Basic settings menu (Figure 50).
8. Press the LEFT (3) button twice to return to the rolling status screens.

Filter Operation

MODIFYING ROLLING SCREENS
During normal filter operation, up to four status screens are shown in sequence (See “Filter Status Screens” on Page 14). When the filter’s electronic control is first powered up, the default is to show all four. You can turn on/off individual screens*: 1. From any of the rolling status screens, press the
SELECT (¡) button to display the Main menu. 2. Press the DOWN (6) button to scroll through the
menu options until Basic settings is highlighted (See Figure 52).

Main menu Recharge Basic settings User preferences

FIG. 52

3. Press the SELECT (¡) button to display the Basic settings menu (See Figure 53).

Basic settings Max. days between rech… Recharge time Rolling screens

FIG. 53

4. Press the DOWN (6) button to scroll through the menu options until Rolling screens is highlighted.
5. Press the SELECT (¡) button to display the Rolling screens menu (See Figure 54).

Rolling screens Water use Flow rate Recharge status

FIG. 54

6. Press the DOWN (6) or UP (5) buttons to scroll through the list. Items with a black square next to them will be displayed during normal operation.
7. To un-select a screen, make sure its name is highlighted in a box. Then press the SELECT (¡) button. The black square will disappear. Pressing SELECT (¡) again makes the black square reappear and reselects the highlighted item. At least one screen must be selected/highlighted.
8. When selections are complete, exit this menu by pressing the LEFT (3) button. The display will go back to the Basic settings menu (Figure 53).
9. Press the LEFT (3) button twice to return to the rolling status screens.
*This does not include service reminders, errors, alerts or Recharge status screens.

19

ECOWATER
SYSTEMS

Filter Operation

SETTING THE LANGUAGE
When the filter’s electronic control is first powered up, a “wizard” screen prompts you to set the language (See Pages 10-12). To change the language: 1. From any of the rolling status screens, press the
SELECT (¡) button to display the Main menu. 2. Press the DOWN (6) button to scroll through the
menu options until User preferences is highlighted (See Figure 55).

Main menu Recharge Basic settings User preferences

FIG. 55

3. Press the SELECT (¡) button to display the User preferences menu (See Figure 56).

User preferences Language Time format Volume units

FIG. 56

4. Make sure Language is highlighted.
5. Press the SELECT (¡) button to display the Language menu (See Figure 57).

Language English Español Français

FIG. 57

6. If the desired language already has a dot next to it (See Figure 57), go to Step 7. Otherwise, press the DOWN (6) or UP (5) buttons to scroll to the desired language, then press SELECT (¡) to choose it. The choices are: English, Spanish, French, Italian, German, Dutch, Polish, Russian, Hungarian, Turkish, Lithuanian, Greek, Romanian, Czech, Slovak, Bulgarian, Serbian or Croatian.
7. Press the SELECT (¡) button. The display will go back to the User preferences menu (Figure 56).
8. Press the LEFT (3) button twice to return to the rolling status screens.

TO SET THE FILTER TO ENGLISH IF ANOTHER LANGUAGE IS DISPLAYED:
From the rolling status screens, press SELECT (¡). Press DOWN (6) three times, then press SELECT (¡) twice. Press UP (5) to scroll to English at the top of the list, then press SELECT (¡) twice. Press LEFT (3) twice to exit all menus.

SETTING TIME FORMAT
Use this feature to select a 12-hour (AM/PM) or 24-hour clock. 1. From any of the rolling status screens, press the
SELECT (¡) button to display the Main menu. 2. Press the DOWN (6) button to scroll through the
menu options until User preferences is highlighted. 3. Press the SELECT (¡) button to display the User
preferences menu. 4. Press the DOWN (6) button to scroll through the
menu options until Time format is highlighted. 5. Press the SELECT (¡) button to display the Time
format menu (See Figure 58).

Time format 12-hour AM/PM 24-hour

FIG. 58

6. If the desired time format already has a dot next to it (See Figure 58), go to Step 7. Otherwise, press the
DOWN (6) or UP (5) buttons to scroll to the other time format, then press SELECT (¡) to choose it. 7. Press the SELECT (¡) button. The display will go back to the User preferences menu.
8. Press the LEFT (3) button twice to return to the rolling status screens.

SETTING VOLUME UNITS
Use this feature to select gallons or liters as volume units. 1-3. Go to the User preferences menu by following
Steps 1-3 in “Setting Time Format” above. 4. Press the DOWN (6) button to scroll through the
menu options until Volume units is highlighted. 5. Press the SELECT (¡) button to display the Volume
units menu (See Figure 59).

Volume units
gallons
liters
FIG. 59
6. If the desired volume unit already has a dot next to it (See Figure 59), go to Step 7. Otherwise, press the DOWN (6) or UP (5) buttons to scroll to the other volume unit, then press SELECT (¡) to choose it.
7. Press the SELECT (¡) button. The display will go back to the User preferences menu.
8. Press the LEFT (3) button twice to return to the rolling status screens.

20

ECOWATER
SYSTEMS

SYSTEM INFORMATION
Use these features to look up the following information about the filter and its operations:
=Model information (model number and software version) =Wireless information =Daily average water used =Water used today =Total water used (explained in Step 6, below) =Current water flow =Days powered up =Last recharge =Total recharges
To display one of these screens:
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until System information is highlighted (See Figure 60).

Main menu Basic settings User preferences System information

FIG. 60

3. Press the SELECT (¡) button to display the System information menu (See Figure 61).

System information Model information Wireless information Daily avg. water used

FIG. 61

4. Press the DOWN (6) button to scroll through the menu options until the desired option is highlighted (See list at the top of this column).
5. Press the SELECT (¡) button to display the desired information screen (See Figures 62-70).
6. The Total water used screen (See Figure 66) shows the volume of water used since it was last reset (it works like the trip odometer in a car). To reset the value to 0, press the RIGHT (4) button while this screen is displayed.
7. When finished viewing an information screen, press the SELECT (¡) button. The display will go back to the System information menu (Figure 61). It will also exit automatically if no buttons are pressed for four minutes.
8. Press the LEFT (3) button twice to return to the rolling status screens.

21

Filter Operation

Model information Model: HPF10 Version: T2.2
Wireless information DSN: AC000W000009876 Key: abc123 Daily avg. water used
175 gallons
Water used today 121 gallons
Total water used (Right key press resets)
86 gallons
Current water flow 2.0 GPM
Days powered up 12 days
Last recharge 2 days ago
Total recharges 5

FIG. 62 FIG. 63 FIG. 64 FIG. 65 FIG. 66 FIG. 67 FIG. 68 FIG. 69 FIG. 70

ECOWATER
SYSTEMS

CYCLE TIMES
Use these features to change the following filter operations:
=Fill time (described on the next page) =Draw time (described on the next page) =Backwash time =Second backwash (On/Off) =Second backwash time =Fast rinse time
To display these screens:
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until Advanced settings is highlighted (See Figure 71).

Main menu User preferences System information Advanced settings

FIG. 71

3. Press the SELECT (¡) button to display the Advanced settings menu (See Figure 72).

Advanced settings Cycle times Special features Troubleshooting

FIG. 72

4. Make sure Cycle times is highlighted.
5. Press the SELECT (¡) button to display the Cycle times menu (See Figure 73).

Cycle times Fill time Draw time Backwash time

FIG. 73

6. Press the DOWN (6) button to scroll through the menu options until the desired option is highlighted (See list at the top of this column).
7. Press the SELECT (¡) button to display the desired cycle time screen (See Figures 74-79).
8. See the next two columns for specific instructions on each cycle time screen.
9. Press the SELECT (¡) button. The display will go back to the Cycle times menu (Figure 73).
10. Press the LEFT (3) button three times to return to the rolling status screens.

22

Filter Operation

8c. Backwash time: Press the UP (5) or DOWN (6) buttons to change the backwash time. Hold the button down to rapidly advance. The backwash time can be set from 1 to 99 minutes* (See Figure 74).
Backwash time

25 minutes

FIG. 74

8d. Second backwash (On/Off): If the desired option already has a dot next to it (See Figure 75), go to Step 9. Otherwise, press the DOWN
(6) or UP (5) buttons to scroll to the other option, then press SELECT (¡) to choose it. Setting this feature On adds a second backwash and rinse at the beginning of the recharge cycle. Default is Off. Set this feature On if your water supply contains a lot of sediment or iron.

2nd backwash (On/Off) Off On

FIG. 75

8e. Second backwash time: Press the UP (5) or DOWN (6) buttons to change the second backwash time. Hold the button down to rapidly advance. The time can be set from 0 to 15 minutes (See Figure 76).

2nd backwash time

0 minutes

FIG. 76

8f. Fast rinse time: Press the UP (5) or DOWN (6) buttons to change the fast rinse time. Hold the button down to rapidly advance. The fast rinse time can be set from 1 to 99 minutes* (See Figure 77).

Fast rinse time

5 minutes

FIG. 77

*Reducing the backwash and fast rinse times below a filter model’s default settings is not recommended.

ECOWATER
SYSTEMS

Filter Operation

8a. Fill time: Press the UP (5) or DOWN (6) buttons to change the fill time. Hold the button down to rapidly advance. The fill time can be set from 0:00 to 99:59 minutes (See Figure 78).
Fill time

0 minutes 0 seconds

FIG. 78

8b. Draw time: Press the UP (5) or DOWN (6) buttons to change the draw time. Hold the button down to rapidly advance. The draw time can be set from 0 to 255 minutes (See Figure 79).
Draw time

0 minutes

FIG. 79

SPECIAL FEATURES
Use these features to change the following operations: =Auxiliary control (described on Page 24) =Chemical feed volume (described on Page 24) =Chemical feed timer (described on Page 24) =Service reminder (described below)
SERVICE REMINDER (set / reset)
Use this feature to program the number of months (up to 24) before a “Service overdue” message will appear instead of the rolling status screens (See Figure 80).
Service reminder Service overdue
FIG. 80
This will be a reminder to call your dealer for service. Once programmed, this feature displays the number of months and days left until the service reminder. Once the “Service overdue” message has appeared, dealers performing service clear it by setting the num-
**Only displayed if Auxiliary control is set to Chemical feed.

ber of months until the next service reminder. Set or reset the service reminder as follows:
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until Advanced settings is highlighted.

Main menu User preferences System information Advanced settings

FIG. 81

3. Press the SELECT (¡) button to display the Advanced settings menu (See Figure 82).

Advanced settings Cycle times Special features Troubleshooting

FIG. 82

4. Press the DOWN (6) button to scroll through the menu options until Special features is highlighted.
5. Press the SELECT (¡) button to display the Special features menu (See Figure 83).

Special features Auxiliary control Service reminder
FIG. 83
6. Press the DOWN (6) button to scroll through the menu options until Service reminder is highlighted.
7. Press the SELECT (¡) button to display the Service reminder screen (See Figure 84).
Service reminder

12 months 0 days

FIG. 84

8. Press the UP (5) or DOWN (6) buttons to set the number of months until the service reminder appears. Repeatedly pressing the DOWN (6) button until the display reads “Off” turns this feature off and zeros the number of months and days.
9. Press the SELECT (¡) button. The display will go back to the Special features menu (Figure 83).
10. Press the LEFT (3) button three times to return to the rolling status screens.

23

ECOWATER
SYSTEMS

Filter Operation

AUXILIARY CONTROL
The electronic control has an auxiliary output which can control external devices in a water treatment system. The signal is 24V DC, current draw 500 mA maximum. The Auxiliary Output terminals are located on the electronic control board (See Schematic on Page 28).
For more details on the use of auxiliary controlled equipment in water treatment systems, consult the EcoWater Systems “Problem Water Guide.”
To select an auxiliary control mode:
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until Advanced settings is highlighted.
3. Press the SELECT (¡) button to display the Advanced settings menu.
4. Press the DOWN (6) button to scroll through the menu options until Special features is highlighted.
5. Press the SELECT (¡) button to display the Special features menu (See Figure 85).
Special features
Auxiliary control
Service reminder
FIG. 85
6. Make sure Auxiliary control is highlighted. 7. Press the SELECT (¡) button to display the Auxiliary
control menu (See Figure 86). 8. If the desired option already has a black dot next to it
(See Figure 86), go to Step 9. Otherwise, press the DOWN (6) or UP (5) buttons to scroll to the desired option, then press SELECT (¡) to choose it. =Off is the default. The 24V DC output is always off. =On: The 24V DC output is always on. =Chlorine can be used to drive a chlorine generator,
which produces chlorine, as water passes through it, to sanitize the media during recharges. =Bypass: Turns 24V DC on during the entire regeneration cycle (when the filter’s valve is in bypass and unfiltered is going to the house). =Chemical feed: Can be used to run a chemical feed pump. If chosen, the chemical feed volume and timer must be set, as detailed at right. =Water use: Turns 24V DC on when the filter’s turbine indicates water flow. Could drive an air pump for iron or sulfur oxidation. =Fast Rinse: Turns 24V DC on during the fast rinse portion of the regeneration cycle.
9. Press the SELECT (¡) button. The display will go back to the Special features menu (Figure 85).
10. Press the LEFT (3) button three times to return to the rolling status screens.

Auxiliary control Off On Chlorine

FIG. 86

CHEMICAL FEED*
If the auxiliary control mode has been set to Chemical feed, as described in the previous section, two additional lines (Chemical feed volume and Chemical feed timer) will appear on the Special features menu.
To set these values:
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until Advanced settings is highlighted.
3. Press the SELECT (¡) button to display the Advanced settings menu.
4. Press the DOWN (6) button to scroll through the menu options until Special features is highlighted.
5. Press the SELECT (¡) button to display the Special features menu (See Figure 85).
6. Press the DOWN (6) button to scroll through the menu options until Chemical feed volume or Chemical feed timer is highlighted.
7. Press the SELECT (¡) button to display the Chemical feed volume or Chemical feed timer menu (See Figures 87 & 88).

Chemical feed volume

1 gallons Chemical feed timer

FIG. 87

0.1 seconds
FIG. 88
8. Press the UP (5) or DOWN (6) buttons to change the value. Hold the button down to rapidly advance. =Chemical feed volume is the amount of water which will pass through the filter between each activation of the chemical feed equipment. =Chemical feed timer is how long the output to the chemical feed equipment is energized each time it is activated.
9. Press the SELECT (¡) button. The display will go back to the Special features menu (Figure 85).
10. Press the LEFT (3) button three times to return to the rolling status screens.

• A turbine and turbine cable must be added to the system if auxiliary control options “Chemical feed” or “Water use” are to be used.

24

ECOWATER
SYSTEMS

Filter Operation

DIAGNOSTICS
This feature allows a service technician to check the operating state of individual components in the filter (e.g. valve position) to troubleshoot problems. If an error code is displayed in place of the rolling status screens, call your dealer for service.
To view the Diagnostics screen:
1. If an error code is displayed, skip Steps 2-7 and go directly to Step 8.
2. To display the Diagnostics screen from any of the rolling status screens (when an error code is not displayed), press the SELECT (¡) button to display the Main menu.
3. Press the DOWN (6) button to scroll through the menu options until Advanced settings is highlighted.
4. Press the SELECT (¡) button to display the Advanced settings menu.
5. Press the DOWN (6) button to scroll through the menu options until Troubleshooting is highlighted.
6. Press the SELECT (¡) button to display the Troubleshooting menu (See Figure 89).

Troubleshooting Diagnostics Setup changes

FIG. 89

7. Make sure Diagnostics is highlighted. 8. Press the SELECT (¡) button to display the
Diagnostics screen (See Figure 90).

Diagnostics
Time: 3:45 PM Position time:
0:00

FIG. 90

9. Press the DOWN (6) or UP (5) buttons to scroll through the list. The following items are displayed:
=Time (current) =Position time (counts down the time remaining in
the current valve position) =Current position (of the valve: service, fill, brine,
backwash, fast rinse or moving) =Requested position (of the valve) =Motor state (on or off) =Valve position switch (open or closed) =Turbine count (if changing, indicates water flow). =Tank light switch (open or closed) =RF module (detected or not) =Error code (call for service if a number is dis-
played) continued

10. When finished viewing the Diagnostics screen, press the SELECT (¡) button. The display will go back to the Troubleshooting menu.
11. Press the LEFT (3) button three times to return to the rolling status screens (or error code screen if an error condition exists).

SETUPCHANGES
This feature allows a service technician to repeat the setup procedure (See Pages 10-12) or restore the filter’s default operating values.
1. From any of the rolling status screens, press the SELECT (¡) button to display the Main menu.
2. Press the DOWN (6) button to scroll through the menu options until Advanced settings is highlighted.
3. Press the SELECT (¡) button to display the Advanced settings menu.
4. Press the DOWN (6) button to scroll through the menu options until Troubleshooting is highlighted.
5. Press the SELECT (¡) button to display the Troubleshooting menu (See Figure 89).
6. Press the DOWN (6) button to scroll through the menu options until Setup changes is highlighted.
7. Press the SELECT (¡) button to display the Setup changes menu (See Figure 91).

Setup changes Redo setup Restore defaults Cancel

FIG. 91

8. If the desired option already has a dot next to it (See Figure 91), go to Step 9. Otherwise, press the DOWN (6) or UP (5) buttons to scroll to the desired option, then press SELECT (¡) to choose it.
=Redo setup allows you to select a different model code (intended to be used for upgrades or retrofits of existing filters). Model codes are listed on Page 3.
=Restore defaults will reset all customizable settings to their default values and take you through the “wizard” screen setup procedure (See Pages 10-12).
=Cancel will return to the Troubleshooting menu (Figure 89).
9. Press the SELECT (¡) button.

25

ECOWATER
SYSTEMS

NEUTRALIZING FILTER – CHECKING THE MINERAL LEVEL IN THE TANK
As explained on Page 9, the mineral dissolves in the water to neutralize the acid. How fast it dissolves depends on how much water your household uses and the pH of the water.
Every few months you should measure the mineral bed level in the tank. Always add new mineral before the tank is empty. To measure, do the following:
1. Referring to Page 17, initiate a “Recharge Now”.
2. When water starts to run from the drain hose, put the plumbing bypass valve(s) into bypass position (See Figures 7 & 8 on page 6), TO DEPRESSURIZE THE FILTER.
3. Unplug the power supply at the wall outlet.
4. Remove the controller cover.
5. Disconnect the bypass valve or copper tubes from the inlet and outlet (See Page 7).
6. Remove retainer clips and clamp sections from the tank neck and carefully lift the valve off the tank.
7. Remove the top distributor and four o-ring seals (See Page 5).
8. Use a yard stick or steel tape measure to find the distance down to the top of the mineral bed (See Figure 92). If it is lower than the suggested freeboard, shown in the table below, add more neutralite material.

Model
ETF2300PF10 ETF2300PF12

Suggested Freeboard
15″
16″

Plug When Adding Mineral
FREEBOARD

Add Mineral
Mineral Tank
Bottom Distributor Riser

Mineral Bed
FIG. 92

Service Information
9. When adding more mineral, use a funnel to add. 10. Flush all mineral from the tank top opening. Then
replace the distributor and four o-ring seals (See Figure 5 on Page 5). 11. Do the following steps to return the filter to service:
=Steps 10 and 11 on Page 5 =Step 2 on Page 7 =Step 5 on Page 8, if hose was disconnected =Steps 6, 7 and 9 on Page 8 NOTE: After electrical power is applied, if the
time display is flashing, reset the clock (See Page 17). =Initiate a “Recharge Now” (See Page 17).
TASTE & ODOR FILTER – REPLACING THE ACTIVATED CARBON MINERAL BED
When the filter no longer removes tastes and/or odors from the water (See Page 9), the activated carbon bed must be replaced. To replace the bed: 1. Do Steps 1 through 7, at left. 2. Carefully lay the filter tank over. Pull the standpipe
and bottom distributor from the mineral bed. 3. Dump the contents of the tank into a suitable con-
tainer. 4. Stand the tank upright and put the bottom distribu-
tor and standpipe back in place. 5. Add the recommended amounts of gravel, filter
sand, and activated carbon mineral. See “Specifications” on Page 3. 6. Do Steps 10 & 11, above.

26

ECOWATER
SYSTEMS
RELIEVING WATER PRESSURE WITH THE BYPASS VALVE(S)
CAUTION: Always relieve water pressure in the EcoWater Systems filter, as described below, before removing parts from the valve or media tank.
DE-PRESSURIZE 1. Put bypass valve(s) into Bypass position. 2. Place filter valve in Fill position by performing Steps
1 & 5 of Manual Advance Recharge procedure on Page 30.
PRESSURIZE 1. Put bypass valve(s) into Service position. 2. Return filter valve to Service position by performing
Steps 6-11 of Manual Advance Recharge procedure on Page 30.
ALTERNATE METHODS:
3-VALVE BYPASS (See Figure 93)
DE-PRESSURIZE 1. Close the INLET valve. 2. Open HOT and COLD conditioned water house
faucets. 3. Close the OUTLET valve and open the BYPASS
valve. 4. Close all house faucets.
PRESSURIZE 1. Open HOT and COLD house faucets. 2. Close the BYPASS valve and open the OUTLET
valve. 3. Slowly, open the INLET valve. 4. Close all house faucets.
ECOWATER SYSTEMS BYPASS VALVE
(See Figure 94)
DE-PRESSURIZE 1. Close the house main water supply valve. 2. Open HOT and COLD conditioned water house
faucets. 3. Push the bypass valve handle to Bypass position. 4. Optional: For unfiltered water bypass to house
faucets, reopen the main water supply valve.
PRESSURIZE 1. Open main water supply valve if it is closed. 2. Open HOT and COLD house faucets. 3. Pull the bypass valve handle to Service position. 4. Close all house faucets.

Service Information

3-Valve Bypass

OUTLET VALVE

BYPASS VALVE

Water Flow

INLET VALVE

From Filter

To Filter

For Service Close Bypass Valve. Open Inlet & Outlet
Valves.

For Bypass Open Bypass Valve. Close Inlet & Outlet
Valves.

FIG. 93

EcoWater Systems Bypass Valve
Pull out for Service (Filtered water)
Push in for Bypass

FIG. 94

27

ECOWATER
SYSTEMS

Service Information

PROBLEM Cannot set some filter parameters and display shows a padlock icon: Status screen shows “No automatic recharges” Air in house lines Water to drain Motor stalled or clicking
Error code E1, E3 or E4 displayed.
Error code E5 displayed.

TROUBLESHOOTING GUIDE

CAUSE Lockout feature is on.

CORRECTION Turn off lockout feature (See Page 16).

Recharge is set to “Off” (vacation mode).
Riser tube o-ring.
Defective rotor disc and seals.
Motor malfunction or internal valve fault causing high torque on motor.
Fault in wiring harness, connections to position switch, switch, valve or motor.
Electronic control malfunction.

If you want automatic recharges, set recharge to either “Schedule” or “Automatic” (See Page 17). Reseat or replace riser o-ring. Replace rotor disc and seals. Contact your dealer for service.
Contact your dealer for service.
Contact your dealer for service.

TROUBLESHOOTING – INITIAL CHECKS
Always make these initial checks first: 1. Is display blank? Check power source. 2. Is Error code displayed? If so, go to “Automatic
Electronic Diagnostics” on the next page. 3. Is correct time displayed? If not, recharges occur
at the wrong time. Set current time (See Page 15.) 4. Are plumbing bypass valve(s) in service position
(See Figures 93 & 94 on Page 27)?

5. Are inlet and outlet pipes connected to the EcoWater filter inlet and outlet respectively?
6. Is valve drain hose free of kinks and sharp bends, and not elevated over 8 feet above the floor.
If no problem is found after making the initial checks, proceed to “Troubleshooting – Manual Diagnostics” and “Manual Advance Recharge Check” on the next two pages.

ECOWATER
SYSTEMS

120V AC 60 Hz

Power Supply

Schematic

WIRING SCHEMATIC

Control Board on Back of Faceplate
1 Orange Green
White Red Black

Position Switch
C
NO

24V DC Power In

Black Red

Turbine Sensor
GND +5 OUT
Valve Motor

Auxiliary + Output ­

24V DC

FIG. 95

28

ECOWATER
SYSTEMS
AUTOMATIC ELECTRONICDIAGNOSTICS
This filter has a self-diagnostic function for the electrical system (except for input power and/or water meter). The controller monitors electronic components and circuits for correct operation. If a malfunction occurs, an Error code is displayed (See Figure 96).
Error detected Error code: 1
FIG. 96
The troubleshooting chart on the previous page shows the error codes that could appear, and the possible malfunctions for these codes. When an error code appears in the display, pressing SELECT (¡) will display the Diagnostics screen (See Page 25), so a service technician can further isolate the problem.
REMOVING ERROR CODE
1. Unplug power supply from electrical outlet. 2. Correct problem. 3. Plug power supply back in. 4. Wait for 8 minutes while controller operates valve
through an entire cycle. The error code will return if the problem was not corrected.
TROUBLESHOOTING MANUAL DIAGNOSTICS
1. Display the Diagnostics screen, following the procedure on Page 25.
2. Press the DOWN (6) or UP (5) buttons to scroll through the list. The following items are displayed: =Time (current) =Position time (counts down the time remaining in the current valve position) =Current position (of the valve: service, fill, brine, backwash, fast rinse or moving) See “Manual Advance Recharge Check” on the next page for position verification. =Requested position (of the valve) =Motor state (on or off) =Valve position switch (open or closed) =Turbine count (if changing, indicates water flow). =Tank light switch (open or closed) =RF module (detected or not) =Error code

Service Information

CHECKING THE TURBINE
1. Display the Diagnostics screen, following the procedure on Page 25.
2. Press the DOWN (6) button to scroll through the list until Turbine Count is displayed (See Figure 97).

Diagnostics
Turbine count: 0
Tank light switch: Open

FIG. 97

3. A steady display of “0” (zero) indicates no water flow through the meter (i.e. no conditioned water being used).
4. Open a nearby conditioned water faucet.
5. The number in the display should count upward from 0 and reset at 140 for each gallon of flow.
6. If the display reading does not change with the faucet open, pull the wire harness from the valve outlet port (See Figure 98).

Motor

Position Switch
Valve Outlet

Sensor Housing
Turbine Turbine Support & Shaft
FIG. 98

7. Pass a small magnet back and forth in front of the sensor.
8a. If the displayed Turbine Count does count upward with each pass of the magnet, disconnect the outlet plumbing and check the turbine for binding.
8b. If the displayed Turbine Count does not count upward with each pass of the magnet, the sensor is probably faulty.

29

ECOWATER
SYSTEMS

Service Information

TROUBLESHOOTING MANUAL ADVANCE RECHARGE CHECK

Use the following procedures to advance the filter through the recharge cycles to check operation. Always make the Initial Checks (See Page 28) and the Manual Diagnostics (See Page 29) first.

Remove the top cover by unlocking the tabs and lifting, to observe cam and switch operation during valve rotation (See Figure 101).

1. Display the Diagnostics screen, following the procedure on Page 27.

2. Press the DOWN (6) button to scroll through the list until Valve position switch is displayed (See Figure 99).

Diagnostics

Valve position switch: Closed
Turbine count: 0

FIG. 99

3. Verify that when the switch plunger is down (into one of the detents on the valve motor cam), this screen reads Open. When the valve cam is rotating (for example, after Step 5, below) , the switch plunger will be up and this screen should read Closed.
4. Press the UP (5) button to scroll through the list until Current position is displayed (See Figure 100).

Diagnostics
Current position: Service
Requested position: Service

FIG. 100

5. With the Diagnostics screen displayed, press the RIGHT (4) button once to advance the valve from Service to the next position.
6. Default fill time is zero, so the valve will not remain at the fill position unless fill time has been otherwise set. If stopped at Fill, press the RIGHT (4) button again to advance to the next position.
7. Default draw time is zero, so the valve will not remain at the brine position unless draw time has been otherwise set. If stopped at Brine*, press the RIGHT (4) button again to advance to the next position.
8. Verify that the valve position indicator on the motor cam agrees with the position displayed on the screen
9. Once in Backwash, look for a fast flow of water from the drain hose. If flow is slow, check for a plugged top distributor, backwash flow plug or drain hose

• If the 2nd Backwash option is set (See Page 22), the valve will enter backwash and fast rinse before brine.

10. With the Diagnostics screen displayed, once again press the RIGHT (4) button to advance the valve to Fast Rinse. Again, look for a drain flow rate about the same as backwash.
11. With the Diagnostics screen displayed, once again press the RIGHT (4) button to return the valve to the Service position.
IMPORTANT: Always return the valve to the Service position before exiting this procedure.
OTHER SERVICE
Unfiltered Water Bypass (Unfiltered water “bleeds” into filtered water supply): 1. Faulty rotor disc, seal or wave washer (See Pages
34 and 35). 2. Missing or faulty o-ring(s) at valve connection to
riser pipe.
Water Leaks from Drain Hose during service: 1. Faulty rotor disc, seal or wave washer. 2. Faulty o-ring on inlet disc shaft.

Position markers (valve in service)
CAM

MOTOR
FIG. 101

30

ECOWATER
SYSTEMS
S SERVICE
Position Switch
F FILL
Position Switch
BR BRINE DRAW
Position Switch
BW BACKWASH
Position Switch
R FAST RINSE
Position Switch

Valve Cam
FIG. 102
Valve Cam
FIG. 103
Valve Cam
FIG. 104
Valve Cam
FIG. 105
Valve Cam
FIG. 106

31

Service Information

ECOWATER
SYSTEMS

Notes

32

ECOWATER
SYSTEMS
FILTER EXPLODED VIEW
1

4 2 3
Valve Assembly See Pages 34 & 35
for parts
10 11

5
6 7

12 13 15

14

16

8

17

18 19 20
9

Repair Parts

FILTER PARTS LIST

Key No.

Part No.

Description

1 7353365 Top Cover

­

7369586

Repl. Faceplate Assembly (includes Key Nos. 2-4)

2

á

Faceplate

3

á

Keypad/Decal

4

á

Electronic Controller (PWA)

5 7341520 Repl. Wi-Fi Board

6 7353381 Support, Faceplate

7 7351054 Power Supply, 24V DC

8 7353357 Rim

7353234 Shroud, ETF2300PF10 9
7353242 Shroud, ETF2300PF12

­

7331177

Tank Neck Clamp Kit (includes 2 ea. of Key Nos. 10 & 11)

10

á

Clamp Section (2 req.)

11

á

Retainer, Clamp (2 req.)

­

7112963

Distributor O-Ring Kit (includes Key Nos. 12-14)

12

á

O-Ring, 2-7/8″ x 3-1/4″

13

á

O-Ring, 13/16″ x 1-1/16″

14

á

O-Ring, 2-3/4″ x 3″

15 7088855 Top Distributor

16 7105047 Repl. Bottom Distributor

7092202

Repl. Mineral Tank, 10″ x 47″, ETF2300PF10

17

7113074

Repl. Mineral Tank, 12″ x 54″ ETF2300PF12

0505647 Filter Aggregate, 1 cu. ft. Ù

18 3423699 Neutralite, 1/2 cu. ft. Ù

7336834 Activated Carbon, 1 cu. ft. Ù

19 0501783 Filter Sand, 10 lbs. Ù

20 7124415 Gravel, 17 lbs.

Ù Not included with the filter.

To order parts, call your local EcoWater dealer or go to www.ecowater.com to locate a dealer in your area.
33

ECOWATER
SYSTEMS
84 83 82
81 80
Wear Strip Seal Cross-section
View 79
78 65 77 76 75

VALVE EXPLODED VIEW

Repair Parts

52 50 53 54 55 51 56

flow plug assembly
assembled view

59 58 57 60 61 66 67
62

63
64 68 69

73 74

71 72

85 70

34

ECOWATER
SYSTEMS

Repair Parts

VALVE PARTS LIST

Key No.

Part No.

­ 7384691

50

á

51

á

52 7224087

53 7231393

54 0900857

55 7171250

56 7169180

57 7172793

7170288 58
7336402

7178189 59
7178202

­ 7185487

60

á

61

á

62

á

63

á

64

á

65

á

66 7174313

67 7185500

68 7171187

69 7129889

Description
Motor, Cam & Gear Kit, 1″ (includes Key Nos. 50-52) Motor Cam & Gear Screw,

8-32 x 1″ (2 req.) Motor Plate Screw, #6-20 x 3/8″ (3 req.) Bearing Clip,

Drain Drain Hose Adaptor O-Ring, 15/16″ x 1-3/16″, single O-Ring, 15/16″ x 1-3/16″, pack of 20 Flow Plug, 5 gpm, ETF2300PF10 Flow Plug, 7 gpm, ETF2300PF12 Seal Kit (includes Key Nos. 60-65) O-Ring, 5/8″ x 13/16″ O-Ring, 1-1/8″ x 1-1/2″ O-Ring, 4-1/2″ x 4-7/8″ Rotor Seal Seal Seal, Nozzle & Venturi Bearing, Wave Washer Rotor & Disc Plug, Drain Seal Spring

Key No.

Part No.

7089306 70
7336428

7077642 71
7344138

7311127 72
7336410

­ 7331703

73

á

74

á

75 7171145

76 7270319

77 7100940

78 7081201

79 7309811

80 7175199

81 7171161

82 7172997

83 7305150

84 7140738

85 7214383

Description
Clip, 1″, single (2 req.) Clip, 1″, pack of 20 Copper Tube, 1″, single (2 req.) Copper Tube, 1″, pack of 10 (includes 10 ea. of Key No. 72) O-Ring, 1-1/16″ x 1-5/16″, single (2 req.) O-Ring, 1-1/16″ x 1-5/16″, pack of 20 Turbine & Support Assembly, including 2 O-Rings (See Key No. 72) & 1 ea. of Key Nos. 73 & 74 Turbine Support & Shaft Turbine Valve Body O-Ring, 1/4″ x 3/8″ (2 req.) Plug Retainer Wire Harness, Sensor Wave Washer Valve Cover Screw, #10 x 2-5/8″ (8 req.) Switch Screw, #4-24 x 3/4″ (2 req.) Bypass Valve, 1″ Ù (includes 2 ea. of Key Nos. 70 & 72)

Ù Not included with the filter.

To order parts, call your local EcoWater dealer or go to www.ecowater.com to locate a dealer in your area.

35

ECOWATER
SYSTEMS

Warranty

LIMITED WARRANTY

EcoWater Systems LLC Advantage Warranty Series ETF2300PF Series Water Filtration System

Congratulations! You have just purchased the highest quality water conditioning product on the market.

To whom is this warranty extended? EcoWater Systems LLC warrants its products to the original purchaser, when the product is purchased from an authorized dealer, and guarantees that the products will be free from defects in materials and workmanship from the date that the product is delivered.

How does my warranty work? If, during the respective warranty period, a part proves, after inspection by EcoWater, to be defective, EcoWater will, at its sole option repair or replace that part at no charge, other than normal shipping, installation or service charges.
What is covered by the warranty? EcoWater Systems LLC guarantees that, for the LIFETIME of the original purchaser, when the product is purchased from an authorized dealer, the MINERAL TANK will not rust, corrode, leak, burst, or in any other manner fail to perform in accordance with its written specifications, and that, for a period of SEVEN (7) YEARS from the date the product is delvered, the ELECTRONIC FACEPLATE will be free of defects in materials and workmanship and will perform in accordance with its written specifications, and that, for a period of FIVE (5) YEARS from the date the product is delvered, the VALVE BODY will be free of defects in materials and workmanship and will perform in accordance with its written specifications, and that, for a period of ONE (1) YEAR from the date the product is delvered, ALL OTHER PARTS will be free of defects in materials and workmanship and will perform in accordance with its written specifications.

How do I obtain warranty service? Should you need service, your local, independent EcoWater Dealer is only a phone call away.

PHONE: __

To obtain warranty service, notice must be given, within thirty (30) days of the discovery of the defect, to your local EcoWater Systems dealer.

If I need a part replaced after the factory warranty expires, is the replacement part warranted? Yes, EcoWater Systems LLC warrants FACTORY REPAIRS as well as all REPLACEMENT PARTS for a period of 90 DAYS. This warranty does not include normal shipping, installation or service charges.

Are any additional warranties available? We are pleased to say, YES! EcoWater Systems LLC sells an EXTENDED, PARTS ONLY WARRANTY for the ELECTRONICS portion of your product. This warranty is called the “Perfect 10” and extends the warranty on the electronic FACEPLATE, WIRING HARNESS, DRIVE MOTOR, POWER SUPPLY, POWER CORD, SENSOR HOUSING, and MICRO SWITCHES to a total of TEN (10) YEARS from the date the product is delivered. Your local dealer will provide details regarding this warranty or will refer you to the factory for additional information. Should your local dealer not offer this warranty, you may contact the factory for additional information. This guarantee may be subject to normal shipping and installation or service charges.

General Provisions The above warranties are effective provided the water filtration system is operated at water pressures not exceeding 125 psi (8.8 kg/cm2), and at water temperatures not exceeding 120°F (49°C); provided further that the water filtration system is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the water filtration system is not damaged as the result of any force of nature such as, but not limited to, flood, hurricane, tornado or earthquake.
The limited warranty does not cover damage due to: (a) transportation, (b) storage, (c) improper use, (d) failure to follow the product instructions or to perform any preventive maintenance, (e) modifications, (f) unauthorized repair, (g) normal wear and tear, or (h) external causes such as accidents, abuse, or other actions or events beyond Warrantor’s reasonable control. Use of aftermarket, used, or non-manufacturer provided parts will void all warranties. Warranty does not cover failures due to improper product installation. Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other circumstances beyond its control.

THERE ARE NO WARRANTIES ON THE WATER FILTRATION SYSTEM BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.

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