melchioni family GINEVRA Smart Air Fryer User Manual

September 3, 2024
melchioni family

melchioni family GINEVRA Smart Air Fryer

Specifications:

  • Product Name: GINEVRA Air Fryer
  • Model: SMART SMART
  • Product Code: 118340033
  • Connection: Wi-Fi 2.4 GHz

Product Information

The GINEVRA Air Fryer is a smart air fryer designed for safe and efficient cooking. It comes with various cooking programs and features a Wi-Fi connection for remote control and monitoring.

Product Usage Instructions

Safety Precautions:
Before using the air fryer, ensure that all parts are properly assembled and the unit is placed on a stable surface. Keep the appliance away from water and heat sources.

Identifying Parts:
The package includes components such as the grease separator grid, drawer basin, inspection window, air inlet, control panel, display, and appliance body.

Control Panel Icons:
The control panel features icons for different cooking programs like meat, chicken thighs, fries, desserts, vegetables, seafood, etc. It also displays temperature, time settings, and start/stop functions.

Wi-Fi Connection:
To connect the air fryer to Wi-Fi, download the Hom-io app from the App Store or Play Store. Follow the app instructions to register an account and connect the device to your home network.
Make sure to distinguish between 2.4 GHz and 5 GHz networks for proper connectivity.

Initial Setup:
Before the first use, perform initial setup steps including checking the connections, ensuring the device is properly powered, and familiarizing yourself with the control panel icons.

FAQ:

  1. Q: How can I reset the Wi-Fi connection of the air fryer?
    A: To reset the Wi-Fi connection, remove the device from the app and press the E icon on the control panel for five seconds.

  2. Q: Can I change the cooking settings remotely using the app?
    A: Yes, you can change cooking programs, temperature, and time settings remotely through the Hom-io app once connected to Wi-Fi.

INTRODUCTORY NOTE
Melchioni S.p.a., owner of the Melchioni Family brand, thanks you for purchasing this appliance. It is the result of a careful selection of features and the meticulous refinement of details, with the aim of offering a complete, versatile, reliable and high-performance solution for both the occasional and the most demanding users.
This manual contains important information both for the correct use of the appliance and for its safe operation. It is essential to read and understand its contents before performing any operations in order to obtain the best performance from the appliance. Keep this manual even after reading it, as you may need to refer to it in the future.
The Melchioni Family team is at your disposal for any advice, instructions or suggestions.

IMPORTANT INFORMATION FOR CORRECT, SAFE USE OF THE APPLIANCE

The following instructions must be read, understood and complied with before commissioning the appliance. They are especially useful for the protection of the safety, physical conditions and security of the operator and persons nearby, as well as for providing valuable information for preventing faults and malfunctions, for prolonging the service life, for reducing energy consumption and for environmental protection.

  • The appliance is designed for household and non-intensive use. Any professional use compromises the safety requirement and is a condition for inapplicability of the warranty.
  • The appliance is intended for indoor use and protected from inclement weather: use in an outdoor environment compromises the safety requirement and constitutes a potential hazard for the safety of the operator and persons nearby.
  • The appliance must not be used if it shows deformations, bulges, cracks in the casing, missing parts or other structural anomalies. If these conditions occur, disconnect the power supply and contact qualified technical personnel.
  • The appliance must not be used if it emits unusual noises, foul odours, smoke, vapours or any other type of exhalation not related to the cooking in progress. If these conditions occur, disconnect the power supply and contact qualified technical personnel.
  • Slight smoke and a slight burning smell may occur when using the appliance for the first time: this situation is normal and does not constitute a fault or hazard unless it lasts beyond the first few minutes of use.
  • The appliance must not be stored or used in excessively humid or dusty environments, in the presence of atmospheres saturated with gas, fumes, in excessive or low temperatures or under direct solar radiation.
  • The appliance must not be used in explosive atmospheres, near explosive, combustible, detonating or flammable material (e.g. petrol pumps, gas cylinders, etc.). Such use constitutes a serious risk to the safety of the operator and persons nearby and may cause fires or deflagrations.
  • Make sure that each part of the appliance, especially the cord, is placed at a safe distance from heat sources (e.g. electric or gas cookers), both during use and when not in use.
  • During use, the appliance must be constantly supervised: do not use it in the absence of operators or persons who can constantly check its correct operation.
  • During use, the appliance must be placed at a minimum distance of 10 cm from surrounding objects on each side: this precaution prevents parts from overheating and improves performance.
  • Do not introduce any material that is not food and, in any case, absolutely avoid starting the appliance if material that is not strictly food has been introduced.
  • Use only the original accessories supplied. The use of non-original accessories could constitute a danger of damage to the appliance as well as a potential health hazard.
  • Do not run the appliance with no-load except for preheating. Do not keep the appliance running with the drawer removed except for the time strictly necessary for inserting food.
  • Do not use oil or load water during operation.
  • Take the utmost care not to touch any part inside the appliance during operation or in the minutes immediately following operation: parts reach temperatures capable of causing burns and physical injury. The containers must be handled using the tools provided and an oven glove or specially designed potholders.
  • Ensure a standstill period of at least 30 minutes after 60 minutes of appliance use.
  • Beware of sudden bursts of incandescent steam when removing the drawer.
  • Do not overload the drawer and take special care that food does not come into contact with the heating element.
  • Do not insert any cooking utensils into the appliance but instead only use the container with which the drawer is equipped.
  • Do not wash the drawer in the dishwasher.
  • Do not insert any plastic or other material into the appliance while it is in operation that could deform, melt or release substances when heated.
  • Avoid touching any structural parts, even external ones, during operation, as some of them could reach high temperatures: the drawer opening handle is subject to moderate heat and should be the only part to be touched.
  • Do not obstruct air intakes or exhaust ducts: doing so creates potentially dangerous situations as well as significantly worsening the performance of the appliance.
  • Periodically check the cleanliness of the rear ventilation slots: refer to the following chapter on cleaning if dust or dirt accumulation is found.
  • Do not cover the appliance with any heat reflective material (e.g. aluminium). Doing so will lead to the appliance overheating, with the possibility of breakdowns and danger to the operator or people nearby.
  • Make sure that every part of the appliance has cooled down adequately before storing the appliance: leave the drawer removed several minutes after use to facilitate this.
  • Do not use the appliance if one or more of the parts listed in the following chapter are missing or damaged: contact your dealer for repair.
  • Periodically check the conditions of the parts making up the appliance, in particular the power cord: if any anomalies are found, refrain from using the appliance and contact qualified technical personnel.
  • Do not use abrasive sponges or aggressive detergents for cleaning operations: refer to the following chapter for complete requirements.
  • Cleaning operations must be carried out taking care to disconnect the appliance from the power supply: refer to the following chapter for the relevant requirements.
  • The appliance must be connected to a compliant electrical system. The electrical system must have a power rating equal to or greater than that of the appliance and must be earthed.
  • Before connecting the plug of the power cord to the socket, make sure that the voltage of your household installation corresponds to the voltage indicated on the appliance.
  • Do not connect the appliance to extension cords, power strips, multi-socket strips, timers, controlled sockets or other devices that can start it up independently.
  • If the appliance is not to be used for a prolonged period of time, it is advisable to unplug the power cord from the socket: this will extend the life of the appliance and help reduce energy consumption.
  • Do not disconnect the power supply by pulling on the cord: grasp the plug firmly with one hand, place the other hand on the frame of the electrical outlet and disconnect with a quick, sharp movement.
  • Before disconnecting the appliance, make sure that it is switched off and that there are no programs running, unless you need to disconnect it in an emergency situation due to abnormal behaviour as described in this chapter.
  • The appliance must be kept out of the reach of children under 8 years of age; in any case make sure that it is not used for play.
  • If the appliance is used by children, even if they are over 8 years old, or by persons with reduced cognitive, sensory or motor skills, they must be instructed about the dangers of incorrect use of the appliance and it must be guaranteed that the information has been correctly and fully understood. Adequate supervision must however be ensured.
  • Do not use the appliance in the vicinity of liquid accumulations or sources, such as tanks, tubs, showers, sinks, other sanitary fixtures, faucets, pipes, sprinklers, bottles, storage vessels, expansion vessels, watercourses, flowerpots and similar. Do not place containers holding liquids on top of the appliance; make sure that the power cord or electrical plug is never submerged.
  • There is no reason to disassemble the appliance, not even after it has been decommissioned. It is composed of parts that could be swallowed by children or persons with reduced cognitive ability.
  • Do not carry out any repairs yourself; in the event of a fault, have the appliance inspected by a qualified technician.
  • None of the parts of the appliance must be modified under any circumstances: doing so normally constitutes a serious impairment of the safety requirement, a condition for immediate forfeiture of the warranty and does not lead to any increase in performance.
  • Do not subject the power cord to excessive bending or kinking: any internal damage to the cable which cannot be detected constitute a serious safety hazard.
  • Place the appliance at an adequate distance from moving parts such as curtains, door and window sashes, hatches or similar in order to avoid accidental contact.
  • Place the appliance on a flat, stable surface and ensure that the appliance cannot move independently due to gravity or external forces.
  • Keep this manual for future reference.

IDENTIFICATION OF PARTS

The contents of the package and the parts of the appliance

A Griglia separagrassi
B Vasca del cassetto
C Finestra di ispezione
D Maniglia del cassetto
--- ---
E Cassetto
F Immissione aria
--- ---
G Pannello comandi e display
H Corpo dell’apparecchio
I Griglia di espulsione
--- ---
J Cavo di alimentazione

The display and control panel

A Icona programma CARNE
B Icona cottura in corso
C Icona programma COSCE DI POLLO
D Icona connessione Wi-Fi
E Tempo cottura/temperatura
F Icona visualizzazione temperatura
G Icona visualizzazione tempo
H Icona programma PATATINE
I Icona programma DOLCI
J Icona programma VERDURE
K Icona selezione programma
--- ---
L Diminuzione tempo/temperatura
M Icona programma CROSTACEI
N Icona selezione temperatura
O Icona programma PESCE
P Icona selezione tempo cottura
Q Icona programma PATATINE
R Aumento tempo/temperatura
S Icona avvio/arresto

CONNECTING TO WI-FI

The appliance can be connected to a Wi-Fi network for activation of app- controlled functions, taking the following points into consideration:

  • The appliance must be within the coverage radius of the Wi-Fi network in use, therefore at a reasonable distance from routers or access points. Verify the presence of the signal at the point where you wish to install the appliance with the aid of a mobile device that is already connected.
  • The mobile device (smartphone or tablet) on which you intend to install the app must also be connected to the same Wi-Fi network.
  • The appliance has a 2.4 GHz connection, so this band must be separate from the 5 GHz band and individually identifiable in order to be able to use the functions on the app. If necessary, change the router or access point settings by differentiating the network names of the two bands.

Follow the steps below to make the connection:

  • Download and install the Hom-io app from the Apple Store or Play Store.

  • Grant the app access to the various services required (e.g. geolocation, Bluetooth).

  • Register on the app by creating an account.

  • Complete the steps related to the definition of the “Your home” settings (e.g. house name, GPS position, etc.).

  • Disconnect and reconnect the appliance from the power supply.

  • Check that the D icon is flashing.

  • On the main page of the app, tap “Add device” (alternatively you can use the “+” button in the top right corner).

  • The app will locate the appliance on the local network, showing its name at the top of the display.

  • Tap “add” and follow the subsequent instructions on the mobile device display.

  • If the appliance is not shown, tap “Add device” again, then select “Kitchen” from the list on the left, select “Geneva” and follow the next instructions on the display of the mobile device.

  • Once the connection is complete, icon A remains permanently lit on the display to indicate that the connection is established.

To connect the appliance to a different Wi-Fi network, even if the one in use needs to be changed (e.g. change of provider), or if a connection attempt is unsuccessful:

  • Remove the device from the app.
  • Proceed to reset the connection by tapping the E icon for five seconds. The D icon will start flashing.
  • Re-connect to the new network as described above.

COMMISSIONING AND FIRST START-UP

Some preliminary operations are necessary before first use.

Proceed as follows:

  • Unpack the appliance and check the conditions and completeness of the equipment, as indicated in the previous chapter.
  • Keep the packaging for 15 days in case it needs to be returned to the retailer; after this period, dispose of it in accordance with the instructions on the separation of materials indicated on it.
  • Read this manual in its entirety, paying particular attention to the instructions for safe use.
  • Carefully remove all possible fastening materials from parts, including internal parts.
  • Fully remove any stickers from the surface of the appliance.
  • Place the appliance on a flat, stable surface, taking care to reserve 10 cm of space on all sides, at the rear and above the appliance for the necessary air circulation.
  • Refer to chapter 2 for further details and instructions on appliance positioning and installation.
  • Wash all accessories in lukewarm water with normal dish soap. Rinse properly and wait until completely dry before proceeding further.
  • Connect the electrical plug to a wall socket with a regular upstream earth leakage circuit breaker.
  • Ensure that the cord does not come into contact with hot parts and that it is not subjected to excessive bending or kinking.
  • Tap the S icon to turn on the device.
  • Tap the P icon, then the L icon repeatedly until 3 minutes are set.
  • Tap the N icon, then the R icon repeatedly until 200° C is set.
  • Start the program by tapping the S icon.
  • At the end of the program, remove the drawer, check the general conditions of the appliance and wait for it to cool down. You can now carry out the normal cooking operations.

USING THE APPLIANCE

Cooking involves placing the food inside the drawer and inserting it completely into the compartment until it clicks into place, before any operation on the control panel. It is possible, and in some cases at least advisable if the nature of the food requires it, preheat the cooking chamber, as described in the following chapter “Preheating”. At the end of cooking, the appliance stops all heating, emits a few prolonged beeps and, after a brief cool down, goes into standby. At this point, the drawer can be pulled out and the food inside can be removed and consumed, while the appliance can be left to cool down, preferably with the drawer pulled out, for subsequent cleaning.
After even a short period of inactivity, even if connected to the electrical outlet, the appliance is completely switched off, with the exception of the S icon.

To switch to stand-by mode, tap the S icon. The push-button panel lights up and the display shows the pre-set temperature of 180° C and the pre-set cooking time of 15 minutes, alternately. It is now necessary to program the cooking parameters and start the process.  You can select one of the 8 pre-set programs to cook the most common foods according to specific factory parameters for each type of food or else opt for a free cooking program with which you can set the cooking temperature and duration of the process according to your own experience or needs.

Remove the drawer from the compartment, then place the food inside, taking care to:

  • Make sure that the grease trap grille is in place at the bottom of the container This allows for healthier and more uniform cooking and prevents the formation of fumes and unpleasant odours.
  • Avoid overloading the container too high to prevent contact with the heating element.
  • Arrange the food on as much of the surface of the container as possible to prevent accumulation and uneven cooking.
  • Push the drawer all the way back in until it clicks into place.

PRE-SET PROGRAMS
After carrying out the above, to start one of the 8 pre-set programs, tap the K icon repeatedly: the icons of the different pre-set programs will flash sequentially, indicating the program currently selected by its flashing. If you wish to customise the pre-set program, limited to the preparation in progress, it is possible at this time to modify the pre-set programs both in terms of temperature by tapping the N icon and in duration by tapping the P icon. The values can be modified by tapping the L and R icons. To start cooking, tap the S icon.

You can select a pre-set program from the following:

FREE COOKING PROGRAM
After preparing the food as described above, tap the N icon to set the cooking temperature between 80° and 200° C in 5° C steps, adjusting the value by tapping the L and R icons, then tap the P icon to set the cooking time between 1 and 60 minutes, adjusting the value by tapping the L and R icons. Tap the S icon to start the process.

PREHEATING
Certain preparations are cooked with optimum results by bringing the cooking chamber to temperature before the food is inserted: this is the preheating procedure. To perform preheating, program a free program lasting 3 minutes at a temperature of 200° C, after which it will be possible to insert the food and proceed with cooking using the pre-set or free program most suitable for the preparation. The food should be inserted as quickly as possible to avoid dispersing the accumulated heat.

DURING COOKING
During the process, the B icon becomes animated, the internal lighting is activated periodically, and the display alternately shows the set temperature and the time remaining to the end. If the program currently running is one of the 8 pre-set programs, the corresponding icon lights up.

During cooking, it is possible to operate in the following ways:

Stirring food: Certain recipes require one or more stirrings during preparation: to stir, the drawer can be removed from its seat and the contents shaken, taking great care to avoid overflowing and spilling, which are potentially dangerous given the high temperature. You can also place the drawer on a surface of inert material (marble, stone, metal) and use heat- resistant cutlery, not sharp if possible, to stir the contents. When you are finished, set the drawer back in place and push it in until it clicks and cooking restarts with the temperature and time remaining and preceding the interruption.

Changing cooking parameters: During cooking it is possible to view the food from the glass window or during a stirring, as described above. If deemed appropriate or necessary, you can change the remaining time or the cooking temperature either with a free cooking program or a pre-set program to improve the result by tapping the N and P icons, adjusting the value by tapping the L and R icons, as described in FREE COOKING PROGRAM. The parameters will adapt to the new choices and the process will continue until the end.

Pause: It is possible to pause cooking without changing the program, temperature or remaining time: this can be useful if you need to add ingredients during preparation or want to rearrange the food in the drawer, for example. To pause cooking, tap the S icon, which starts flashing while the remaining time stops. To resume cooking, tap the S icon again.

Voluntary program stop: Should you wish to stop the cooking process while the process is in progress, either because you consider the result satisfactory or because you wish to program the appliance differently, you can stop it by tapping the S icon for a few seconds.

AT THE END OF COOKING
Once the remaining time has elapsed, the appliance emits a few consecutive beeps and, after a short period of idle operation, stops; it is now possible to pull out the drawer and remove the food. In some cases it is advisable to let it rest for a few moments immediately after extraction to stop any grease boiling.
Let the appliance rest until it has cooled down considerably, taking care not to come into contact with hot or incandescent surfaces, whether outside or inside the drawer compartment. Avoid emptying the drawer by turning it upside down, as the grease trap grille is not connected to the bottom and therefore it can fall out, creating a hazardous situation.

TIPS FOR OPTIMAL USE

Although best performance is achieved by perfecting your technique through experience, a few tricks can make it easier to use the appliance right from the start. Always keep in mind that:

  • The ideal cooking time is always affected by the amount of food placed in the drawer: in the case of large quantities, it is always a good idea to extend the cooking time by a few minutes and vice versa
  • In the case of portioned food (meatballs, chunks, etc.), the cooking time should be slightly shorter than for the same volume of food in a single piece.
  • Drawer opening, although necessary in some cases for stirring, has a considerable impact on the internal temperature; operations with the drawer open should therefore be carried out in the shortest possible time, always considering the necessary safety precautions
  • The need to stir is all the greater the more finely portioned the food is. In most cases, a single stirring halfway through the cooking process is sufficient for a good end result.
  • When preparing chips, a small amount of oil (approx. ½ tablespoon) can be used to improve cooking, spreading it over the surface with a food spray before putting them the appliance or brushing it on with a food brush. Check in any case that they have not been pre-treated in production with the application of greasy or oily seasoning.
  • The ideal quantity of chips in a single batch is 500 grams.
  • Avoid cooking extremely fatty foods such as sausages or particularly greasy coarse-textured sausages.
  • The appliance can be used to reheat cold food, setting a temperature of 150° C and a time generally not exceeding 10 minutes.

COOKING INSTRUCTIONS FOR SPECIFIC FOODS

Cooking Temp Cooking time Stirring Tips

Potatoes and chips

Thin frozen chips| 200° C| 12-16 min| Halfway through cooking|
---|---|---|---|---
Thick frozen chips| 200° C| 12-20 min| Halfway through cooking|
Fresh chips (8×8 mm)| 180° C| 18-25 min| Halfway through cooking| ½ tablespoon EVO oil
Fresh potato wedges| 180° C| 18-22 min| Halfway through cooking| ½ tablespoon EVO oil
Fresh diced potatoes| 200° C| 12-18 min| Halfway through cooking| ½ tablespoon EVO oil
Rösti| 180° C| 15-18 min| |
Gratin potatoes| 180° C| 18-22 min| |
Meat and poultry
Steaks| 180° C| 8-12 min| |
Pork chops| 180° C| 10-14 min| |
Hamburgers| 180° C| 7-14 min| |
Sausage (lean)| 200° C| 13-15 min| |
---|---|---|---|---
Chicken drumsticks| 180° C| 18-22 min| |
Chicken breast| 180° C| 10-15 min| |
Snacks
Spring rolls| 200° C| 8-10 min| Turn halfway through

cooking

| Preheating
Frozen chicken nuggets| 200° C| 6-10 min| Turn halfway through cooking| Preheating
Fish sticks| 200° C| 6-10 min| | Preheating
Breaded cheese| 200° C| 10 min| | Preheating
Stuffed vegetables| 160° C| 10 min| | Preheating

SPECIAL TIPS FOR FRESH HOMEMADE CHIPS

It may be helpful to follow these steps for best results when preparing homemade chips:

  1. Peel the potatoes and cut them into matchsticks.
  2. Completely soak the cut potatoes in a container filled with water for 30 minutes.
  3. Dry the potatoes with paper towels.
  4. Grease the potatoes in a bowl with ½ tablespoon EVO oil.
  5. Remove the potatoes from the pan with your hands to separate them from the excess oil.
  6. Bake the potatoes at 180°C for 18-25 minutes.

CLEANING AND MAINTENANCE

The product does not require maintenance, or rather the replacement of consumable parts or scheduled overhaul. As a rule, it is sufficient to clean the drawer and the grease trap grille at regular intervals using common dish soap applied with a sponge and adequate rinsing. All cleaning must absolutely be carried out with the power cord disconnected and, before reconnecting, you must ensure that all parts are completely dry. All surfaces and especially the heating element must also be completely cooled down.

Always avoid aggressive detergents, abrasive sponges, iron wool or other chemical cleaners: specific products for cleaning the oven must not be used to clean the drawer compartment and must never be sprayed on the heating element, which does not need to be cleaned. Use a damp cloth to clean the inside walls when the appliance is completely cooled down. If food material comes into contact with the heating element, wait until it has cooled down completely and remove it very gently using a soft-bristled brush.
Use only a cloth moistened with water on the external surfaces.

TROUBLESHOOTING

Problem Possible cause Probable solution
**** The display remains off The power cord is disconnected Connect the

power cord
The electrical outlet is not powered| Check the switches on the electrical panel
The appliance is overheating| The rear ejection grille is obstructed| Clean the grille or put the appliance back in a free area
The appliance does not connect to the Wi- Fi network| The distance to the router or access point is too far| Reposition the device or router in a better position
The mobile device is connected in Wi-Fi on the 5 GHz band| Connect the mobile device to a 2.4 GHz Wi-Fi network and repeat the connection
The network password entered is incorrect| Check the network password
Food is still raw after cooking is complete| Too much food has been loaded| Divide the food into several parts and continue cooking separately
Insufficient cooking time has been programmed| Continue cooking at the same temperature for a few minutes
Too low a temperature has been programmed| Continue cooking for a short time at a slightly higher temperature
The food is not cooked evenly| Stirring has not been carried out as necessary| Take out the most cooked food and briefly cook the remainder further
Snacks are not crispy| Snacks not suitable for air cooking have been cooked| Prepare snacks in a conventional convection oven
It is difficult to slide the drawer in| The drawer is overloaded| Break up the food and carry out several successive cooking steps
The oven produces excessive smoke and odours| Too much greasy food has been loaded| Stop cooking and check the food loaded
The heating element is dirty| Stop cooking and clean as described in chapter 6

Should any malfunctions other than those listed above occur, including the failure to switch on the interior, or should an error code (E01 or E02) be displayed, a self-sufficient solution is not feasible and the product must be inspected by a qualified technician.

TECHNICAL DATA

  • Power supply voltage : 220 – 240 V AC 50/60 Hz
  • Maximum power : 1,600 Watts
  • Drawer capacity : 6.5 L
  • External dimensions (L x H x D) : 28,8 x 33,8 x 36,8 cm
  • Weight : 4.94 Kg

PRODUCT COMPLIANCE

The producer Melchioni Spa declares that the product Air fryer Mod. GINEVRA (cod. 118340033) is in compliance with Directive 2014/30/EU of the European Parliament and of the Council, of 26 february 2014, on the harmonisation of the laws of the Member States relating to electromagnetic compatibility. The producer Melchioni Spa declares that the product Air fryer Mod. GINEVRA (cod. 118340033) is in compliance with Directive 2014/35/EU of the European Parliament and of the Council, of 26 february 2014, on the harmonisation of the laws of the Member States relating to the making available on the market of electrical equipment designed for use within certain voltage limits.

The producer Melchioni Spa declares that the product Air fryer Mod. GINEVRA (cod. 118340033) is in compliance with Directive 2009/125/EC of the European Parliament and of the Council, of 21 october 2009, establishing a framework for the setting of ecodesign requirements for energy-related products. The producer Melchioni Spa declares that the product Air fryer Mod. GINEVRA (cod. 118340033) is in compliance with Directive 2011/65/EU of the European Parliament and of the Council, of 8 june 2011 and subsequent Commission Delegated Directive 2015/863, on the restriction of the use of certain hazardous substances in electrical and electronic equipment.

According to Directive 2012/19/EU of the European Parliament and of the Council, of 4 july 2012, on waste electrical and electronic equipment (WEEE), the presence of the crossed-out bin symbol indicates that this appliance is not to be considered as urban waste: its disposal must therefore be carried out by separate collection. Disposal in a non-separate manner may constitute a potential harm to the environment and health. This product can be returned to the distributor when purchasing a new device. Improper disposal of the appliance constitutes misconduct and is subject to sanctions by the Public Security Authority. For further information, contact the local administration responsible for environmental matters.

PRODUCT WARRANTY

Melchioni Spa, based in Milan (Italy), via Colletta 37, recognizes a conventional guarantee on the product for a period of two years from the date of the first purchase by the consumer. This guarantee does not affect the validity of the legislation in force concerning consumer goods (Legislative Decree 6 September 2005 n. 206 art. 128 and following), of which the consumer remains the owner. This guarantee applies to the entire territory of the European Union. The components or parts that are found to be defective for ascertained manufacturing causes will be repaired or replaced free of charge through the dealer, during the above warranty period. Melchioni Spa reserves the right to make a complete replacement of the device, if repairability is impossible or excessively expensive, with another device of similar characteristics
(Legislative Decree 6 September 2005 no. 206 art. 130) during the warranty period. In this case, the validity of the warranty remains that of the original purchase: the service provided under warranty does not extend the warranty period.

In any case, this appliance will not be considered defective in terms of materials or manufacture should it be adapted, changed or adjusted, in order to comply with national or local safety and / or technical standards, in force in a country other than that for which it is was originally designed and manufactured. This appliance has been designed and built for domestic use only: any other use will invalidate the benefits of the guarantee.
The warranty does not cover:

  • parts subject to wear or tear, nor those parts that require periodic replacement and / or maintenance
  • professional use of the product
  • malfunctions or any defects due to incorrect installation, configuration, software / BIOS / firmware update not performed by authorized Melchioni Spa
  • repairs or interventions carried out by persons not authorized by Melchioni Spa
  • manipulation of assembly components or, where applicable, of the software
  • defects caused by fall or transport, lightning, voltage fluctuations, liquid infiltration, opening of the appliance, bad weather, fire, public disturbances, inadequate ventilation or incorrect power supply
  • any accessories, for example: boxes, bags, batteries, etc. used with this product
  • home interventions for convenience checks or presumed defects

The recognition of the guarantee by Melchioni Spa is subject to the presentation of a tax document that proves the actual date of purchase. The same must not show any tampering or deletions, in the presence of which Melchioni Spa reserves the right to refuse the provision of treatment under warranty. The warranty will not be recognized if the serial number or model of the appliance is non-existent, abraded or modified. This warranty does not include any right to compensation for direct or indirect damage, of any nature, to people or things, caused by any inefficiency of the appliance. Any extensions, promises or services in this regard, insured by the retailer, will be borne by the latter.

Melchioni Spa

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