Caso 2364 Pro Chef 3500 Installation Guide

Caso 2364 Pro Chef 3500

Product Information

Specifications

• Product Name: Induktionskochfeld ProChef 3500 (2364)
• Email: kundenservice@caso-design.de
• Website: www.caso-design.de

Product Usage Instructions

Electric Connection
Refer to page 19 of the manual for detailed instructions on the electric connection.

Setup and Functionality
For information on setting up and understanding the functionalities, refer to page 20 of the manual.

Maintenance
Follow the maintenance instructions provided in section 3 of the manual for optimal performance.

Troubleshooting
If you encounter any issues, refer to the troubleshooting guide in section 4 of the manual for solutions.

FAQ (Frequently Asked Questions)

1. Q: Where can I find the latest version of the user manual?
   A: You can find the most up-to-date version of the user manual on our website at www.caso-design.de or contact us via email at kundenservice@caso-design.de.

2. Q: How do I contact customer service?
   A: You can reach our customer service team via email at kundenservice @caso-design.de.

3. Q: What should I do in case of copyright infringement?
   A: Please refer to the section “Tutela dei diritti d’autore” in the user manual for information on copyright protection.

CASO GmbH

• Raiffeisenstraße 9
• D-59757 Arnsberg
• www.caso-design.com
• Tel.: +49 (0) 29 32 / 80 55 4 – 99
• Fax: +49 (0) 29 32 / 80 55 4 – 77
• eMail: kundenservice@caso-design.de

Operating Manual

General
Please read the information contained herein so that you can become familiar with your device quickly and take advantage of the full scope of its functions.
Your induction cooker will serve you for many years if you handle it and care for it properly. We wish you a lot of pleasure in using it!

Information on this manual
These Operating Instructions are a component of the induction cooktop (referred to hereafter as the device) and provide you with important information for the initial commissioning, safety, intended use and care of the device.
The Operating Instructions must be available at all times at the device.

This Operating Manual must be read and applied by every person who is instructed to work with the device:

• Commissioning
• Operation
• Troubleshooting and/or
• Cleaning

Keep the Operating Manual in a safe place and pass it on to the subsequent owner along with the device.

Warning notices
The following warning notices are used in the Operating Manual concerned here.

DANGER
A warning notice of this level of danger indicates a potentially dangerous situation.
If the dangerous situation is not avoided, this can lead to death or serious injuries.

• Observe the instructions in this warning notice in order to avoid the danger of death or serious personal injuries.

WARNING
A warning notice of this level of danger indicates a possible dangerous situation.
If the dangerous situation is not avoided, this can lead to serious injuries.

• Observe the instructions in this warning notice in order to avoid the personal injuries.

ATTENTION
A warning notice of this level of danger indicates a possible dangerous situation.
If the dangerous situation is not avoided, this can lead to slight or moderate injuries.

• Observe the instructions in this warning notice in order to avoid the personal injuries.

PLEASE NOTE
A notice of this kind indicates additional information, which will simplify the handling of the  machine.

Limitation of liability
All the technical information, data and notices with regard to the installation, operation and care are completely up-to-date at the time of printing and are compiled to the best of our knowledge and belief, taking our past experience and findings into consideration.
No claims can be derived from the information provided, the illustrations or descriptions in this manual.

The manufacturer does not assume any liability for damages arising as a result of the following:

• Non-observance of the manual
• Uses for non-intended purposes
• Improper repairs
• Technical alterations, modifications of the device
• Use of unauthorized spare parts

Modifications of the device are not recommended and are not covered by the guarantee.
All translations are carried out to the best of our knowledge. We do not assume any liability for translation errors, not even if the translation was carried out by us or on our instructions. The original German text remains solely binding.

Copyright protection
This document is copyright protected.
CASO GmbH reserves all the rights, including those for photomechanical reproduction, duplication and distribution using special processes (e.g. data processing, data carriers, data networks), even partially.
Subject to content and technical changes.

Safety

This chapter provides you with important safety notices when handling the device.
The device corresponds with the required safety regulations. Improper use can result in personal or property damages.

Intended use
This device is only intended for use in enclosed spaces for warming up, cooking and roasting foods. The cooking pots used for the induction hob surface must be suitable for induction cooking.
Uses for a different purpose or for a purpose which exceeds this description are considered incompatible with the intended or designated use.

Warning
Danger due to unintended use!
Dangers can emanate from the device if it is used for an unintended use and/or a different  kind of use.

• Use the device exclusively for its intended use.
• Observe the procedural methods described in this Operating Manual. Claims of all kinds due to damages resulting from unintended uses are excluded. The User bears the sole risk.

General Safety information
Please note
Please observe the following general safety notices with regard to the safe handling of the device.

• Examine the device for any visible external damages prior to using it. Never put a damaged device into operation.
• If the connection lead is damaged, you will need to have a special connection lead installed by an authorized electrician.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Keep the appliance and its power cable out of reach of children under the age of 8 years.
• Do not leave the device unsupervised when it is in operation.
• Only customer service departments authorized by the manufacturer may carry out repairs on the device, as otherwise the guarantee entitlements will be null and void in the event of any subsequent damages. Improperly performed repairs can cause considerable dangers for the user.

Please note

• Defective components must always be replaced with original replacement parts. Only such parts will guarantee that the safety requirements are fulfilled. Defective components must always be replaced with original replacement parts. Only such parts will guarantee that the safety requirements are fulfilled.
• Never move the device by pulling on the power cable.
• Device is not intended to be operated by means of an external timer or separate remote-control system.

Sources of danger
Danger due to Electromagnetic Field
WARNING
The magnetic fields generated during operation of the appliance may lead to adverse effects.

Adhere to the  following safety instructions:

• People with elevated electrical sensitivity should not remain in the immediate vicinity of the appliance for longer than is necessary.
• Scientific tests have proven that induction hotplates do not pose a risk. However, persons with a pacemaker should keep a minimum distance of 60 cm to the device while it is in operation. In addition, persons with a pacemaker should clear with their doctor whether to take care of some special handling advises.Do not place any magnetisable objects, e.g. credit cards, data carriers or cassettes on or in the immediate vicinity of the appliance.
• Place cooking utensils in the middle of the hob, so that the base of the pot covers as much of the electromagnetic field as possible.
• Do not remove any coverings on the appliance.

Danger of Burning
WARNING
The items cooked on this appliance as well as the cooking  utensils used and the surface of the appliance can become  very hot.

Adhere to the following safety instructions in order to avoid burning or scalding yourself or others:

• Protect your hands during all work at the hot appliance by using heat insulating gloves, dish cloths or similar.
• Do not place any metal cooking utensils, pot or pan lids, knives or other metal objects on the hob. When the appliance is switched on, these items can become very hot.
• Do not touch the hot surface of the ceramic hob.
  The induction cooker itself does not produce any heat during the cooking process, but the temperature of the cooking utensils heats the hot plate.

Danger of Explosion
WARNING Incorrect use of the appliance incurs a danger of explosion  due to the overpressure produced.

Adhere to the following safety instructions in order to prevent a danger of explosion:

• Never heat food or liquids in sealed containers such as, for example, cans. The container can burst due to the overpressure generated. A can is best heated by opening it and placing it in a pot filled with a little water.

Danger of Fire
WARNING
There is a risk of fire if the appliance is used incorrectly.

Adhere to the following safety instructions in order to avoid a risk of fire:
WARNING

• During operation remove all easily inflammable items (e.g. detergents, aerosol cans, oven, cloths and dishcloths, etc.) from the immediate vicinity of the appliance.
• Avoid overheating oils and fats for extended periods. Overheated oil and fat can ignite rapidly.
• Do not place any empty cookware on the cooking area.

Please note
If a fire should occur on the cooking hob, proceed as follows:

• Switch the appliance off (if necessary, switch off the fuse).
• Smother the flames with a large pot lid, plate or a moist dish cloth.

NEVER EXTINGUISH WITH WATER!

• After the fire has been extinguished allow cooking utensils and the appliance to cool down and ensure that there is a sufficient flow of fresh air.

Dangers due to electrical power
Danger
Mortal danger due to electrical power!
Mortal danger exists when coming into contact with live wires or subassemblies!

Observe the following safety notices to avoid dangers due to electrical power:

• Only qualified electricians, may carry out the installation!
• If the surface is cracked, switch off the appliance and switch off the fuse to avoid the possibility of electric shock.
• Do not operate this device if its power cable or plug is damaged, if it does not work properly or if it is damaged or has been dropped. If the power cable is damaged, it will need to be replaced by the manufacturer or his service agency or a similar qualified person, to avoid any dangers.

Danger

• Do not open the housing on the device under any circumstances. There is a danger of an electrical shock if live connections are touched and the electrical or mechanical structure is altered. In addition, functional faults on the device can also occur.
• Do not touch the appliance or the mains plug with wet hands.
• Do not immerse the appliance in water or other liquids, and do not put it in the dishwasher.
• Do not insert objects into the openings of the appliance. There is a risk of electrocution if contact is made with voltage-carrying connections.
• Do not connect the device to the same outlet with other devices.

Commissioning

This chapter provides you with important safety notices during the initial commissioning of the device.

Observe the following notices to avoid dangers and damages:
Safety information
Warning

• Packaging materials may not be used for playing. There is a danger of suffocation.

Delivery scope and transport inspection
As a rule, the device is delivered with the following components:

• Induction cooktop ProChef 3500
• Operating Instructions

Please note

• Examine the shipment for its completeness and for any visible damages.
• Immediately notify the carrier, the insurance and the supplier about any incomplete shipment or damages as a result of inadequate packaging or due to transportation.

Unpacking
To unpack the device, remove the device out of the carton and remove the packaging material. Please also remove the sticker from the surface of the hob before operation of the device.

Disposal of the packaging
The packaging protects the device against damages during transit. The packaging materials are selected in accordance with environmentally compatible and recycling-related points of view and can therefore be recycled.
Returning the packaging back to the material loop saves raw materials and reduces the quantities of accumulated waste. Take any packaging materials that are no longer required to “Green Dot” recycling collection points for disposal.

Please note

• If possible, keep the original packaging for the device for the duration of the guarantee period of the device, in order that the device can be re-packaged properly in the event of a guarantee claim.

Setup
Setup location requirements:
In order to ensure the safe and trouble-free operation of the device, the setup location must fulfil the following prerequisites:

• The appliance must be positioned on a solid, even, horizontal and heat-resistant base with sufficient load-supporting capacity for the appliance itself plus the heaviest anticipated cooking contents.
• The induction cooktop must not be operated on a base with an iron or steel content, as this can heat up considerably.
• Select an installation location where children cannot reach the appliance’s hot surface.
• The appliance is not intended as a built-in appliance.
• Do not set up the device in a hot, wet or extremely damp environment or near flammable material.
• Do not set up the induction cooktop in the vicinity of appliance and objects which react sensitively to magnetic fields (e.g.: Radios, televisions, cassette recorders, etc.).
• To operate correctly, the appliance requires a sufficient flow of air. Leave a distance of 10 cm at each side (left and right).
• The cool air is drawn in by the underside of the appliance. WARNING! Do not close the ventilation openings in the device housing.
• The electrical socket must be easily accessible so that the power lead can be disconnected easily, in the case of an emergency.
• The installation and assembly of this device in non-stationary setup locations (e.g. on ships) must be carried out by specialist companies / electricians, provided they guarantee the prerequisites for the safe use of this device.

Preventing Radio interference
The appliance can cause interference to radios, televisions or similar devices.

Interference can be removed or reduced using the following measures:

• Place the radio, television etc. as far away from the appliance as possible.
• Connect the appliance to a different socket, so that different electric circuits are being used for the appliance and the receiver experiencing interference.
• Use a correctly installed aerial for the receiver in order to ensure good reception.

Electrical connection
In order to ensure the safe and trouble-free operation of the device, the following instructions must be observed for the electrical connection:

• Before connecting the device, compare the connection data (voltage and frequency) on the rating plate with those of your electrical network. This data must agree in order that no damages occur in the device. If in doubt, ask your qualified electrician.
• The connection between the device and the electrical network may employ a 3 meter long (max.) extension cable with a cross-section of 1.5 mm². The use of multiple plugs or gangs is prohibited because of the danger of fire that is involved with this.
• Make sure that the power cable is undamaged and has not been installed under the oven or over hot or sharp surfaces.
• The electrical outlet must be protected by a 16A safety cut-out switch.
• The electrical safety of the device is only guaranteed if the device is connected to a properly installed protective conductor system. If in doubt, have the house installation checked over by a qualified electrician. The manufacturer cannot be made responsible for damages that are caused by a missing or damaged protective conductor.

Design and Function

This chapter provides you with important safety notices on the design and function of the device.

Operating elements and displays
Operating panel and Display

1. Display of the selected setting
2. Selection button (-), reduction of the power level, temperature or duration
3. Selection button (+), increase of the power level, temperature or duration
4. Button Keep Warm
5. Button Level
6. Button Temperature (Temp.)
7. Button Timer
8. On/Standby button

Details on the device
This instruction and when “H” is displayed, is to warn that the ceramic hob may still be hot. Although the induction cooker itself does not generate any heat during the cooking process, the temperature of the cooking utensil does heat the hob!

ATTENTION Risk of burning due to hot surface!
Adhere to the following safety instructions in order to avoid being burnt by the hot appliance: 

• Do not touch the surface of the ceramic hob while it is still hot (“H” is displayed)
• Do not place any objects on the hot ceramic hob.

Signal Tones
The appliance emits an acoustic signal after being switched on and in the event of a fault.

Overheating Protection Facility
The appliance is equipped with an overheating protection facility. If the temperature of the appliance exceeds the critical limit the error message “E05” is displayed. For safety reasons the appliance shuts off further power supply. After the cooling-down phase the appliance can be switched off and then back on again.

Please note

• You will find more detailed information on error messages in the chapter entitled „Fault indications“.

Rating plate
The rating plate with the connection and performance data can be founded on the back of the device.

Operation and Handing

This chapter provides you with important notices with regard to operating the device.

Observe the following notices to avoid dangers and damages:
Warning

• Do not leave the device unsupervised when it is in operation, so that you can intervene quickly in the event of dangers.

Functioning and Advantages of Induction cooktops
With an induction cooktop the heat is not transferred by a heating element via the cooking utensil to the food to be cooked, but rather the necessary heat is generated directly in the cooking pot with the aid of induction currents.
An induction coil underneath the ceramic glass hob generates an alternating electromagnetic field, which penetrates the ceramic glass hob and induces the heat-generating current in the base of the cookware.

Advantages of the Induction Hob

• Energy-saving cooking due to direct energy transfer to the pot.
• Enhanced safety since energy is only transferred when a pot is placed on the hob.
• Energy transfer between the induction cooking zone and the base of the pot with high degree of efficiency.
• Rapid heating.
• Low risk of burning, since the cooking surface is only heated by the base of the pot.
• Boiling over pot contents does not burn onto the hob.
• Rapid, fine-tuned control of the input power.

Instructions on Cookware
The cooking pot used for the induction cooking surface must be made of metal, have magnetic characteristics and have a sufficient, flat bottom surface.

Here is how to decide if the pot is suitable:
Ensure that the pot bears an inscription stating its suitability for cooking with induction current, or perform the following magnet test:

• Place a magnet (e.g. a magnet from a magnetic board) close to the base of your cooking pot. If it is strongly attracted then you can use the cooking pot on the induction cooktop.

The table below serves as a guide to help you choose the correct cooking utensils:

heat- resistant glass and other non-metallic pots
Enamel-coated steel pots with thick bases| Pots made of stainless steel without a magnet iron core
Cast-iron pots with enamel-coated bases| Pots that do not sit flat on the hob
Pots made of stainless steel, multi-layered steel, stainless steel ferrite steel or aluminium with special base| Pots with a base diameter of less than 12 cm or more than 27 cm
   Please note

• Using the induction-compatible pots of some manufacturers can lead to the occurrence of noises that are due to the design of these pots.

Please note

• Using the induction-compatible pots of some manufacturers can lead to the occurrence of noises that are due to the design of these pots.

Attention
Please also adhere to the following instructions for using suitable cookware:

• Only use pots with an induction-compatible base.
• The maximum permissible weight of the pot plus its contents must not exceed 18 kg.
• Be careful when using hollow-walled simmer pots. Pots of this type can boil dry unnoticed. This leads to damage to the pot and hob.

Safety Instructions
Warning

• Do not leave the appliance unattended during operation, so that you can intervene quickly in the event of danger.

• Do not move the appliance during operation or with hot cookware on the hot plate.

• Ensure that the cookware is properly centred on the hob. It must not be positioned on the control panel or on the frame.

• In order to prevent overheating do not place any metal foil or metal panels on the appliance surface.

• Do not touch the hot surface of the ceramic hob.
  Although the induction cooktop itself does not produce any heat during the cooking process, the temperature of the cookware does heat up the hob.

• Keep the hob and the underside of the pot clean and dry at all times. If liquid gets between the base of the pot and the hob, this liquid can vaporise and the resulting pressure can cause the pot to jump into the air, with a resulting risk of injury.

Please note

• Switch the appliance off after use. This avoids unnecessary use of energy, and ensures your safety.
• If the appliance is unused for extended periods of time, we recommend that the appliance be unplugged from the mains.

Operating the Appliance

Switching On

• Plug the power plug into a suitable outlet.
• Is the temperature of the surface of the induction cooker lower than 50°C, the display shows „L“. When the temperature of the cooker plate surface is over 50 °C, it is displaying „H“. An acoustic signal sounds. Now the device is in standby mode.
• Place a suitable cooking pot with its contents to be cooked on the centre on the hob (Ø 120 mm – 270 mm). Now press the On/Standby switch to turn on the device.

Power Mode

• Press the button 5 (Level). The preset power stage “8” is selected and the device turns on. With the + / – buttons, you can change the settings at any time in a range from 1 –12.

Please note

• We recommend to select the function “Power Mode” with levels form 1-12 in case of steaming food or boiling water for example.

Temperature Mode

• Press the button 6 (Temp.) to select the temperature. The preset temperature stage “120°C” is selected and the device turns on.
• You can change the setting with + / – buttons at any time in a range from 60 – 240°C.(Temperature stages: in 10 °C steps).
• The temperature is measured by a sensor below the glass ceramic plate, therefore the displayed temperature can deviate from the temperature in the pot. Different cookware can lead to different results of measurement.

Please note

• You can switch to power mode with button 5 (Level)
• Please note that the functions level, keep warm and temperature can be chosen as alternative. The most recently selected function is active.
• In case of grilling or cooking deep fry food we would advise you to use the function “Temperature” as in this case you can use temperatures up to 240°C.

Keep Warm Mode

• With button 4 (Keep Warm) you can reheat your food or keep it warm immediately after the cooking. The device heats your food up to round about 70 °C.

Timer

• Timer function. Press button 7 (Timer). With the +/- buttons, you can now select the operating time up to 23 hours 59 minutes (in 1 minute steps). Once the time is up, an acoustic signal sounds and the device automatically goes into standby mode.

Please note

• During timer operation, you can change the duration at any time with the +/- buttons. With the memory function of the device, the power stage or temperature settings remain unchanged here.

Switching Off
When you switch off the device via “On/Standby” and the temperature of the cooker plate surface is lower than 50°C, the display shows „L“. When the temperature of the cooker plate surface is over 50 °C, it is displaying „H“.

Please note

• Do not place any empty cookware on the ceramic field. Heating an empty pot or pan activates the overheating protection and the device turns off.
• The use of accessories and spare parts not recommended by the manufacturer may lead to damage on the device and injuries.

Cleaning and Maintenance

This chapter provides you with important notices with regard to cleaning and maintaining the device. Please observe the notices to prevent damages due to cleaning the device incorrectly and to ensure trouble-free operation.

Safety information
Attention
Please observe the following safety notices, before you commence with cleaning the device:

• The device must be cleaned and food residues must be removed at regular intervals. If the device is not maintained in a clean condition, this will have a detrimental effect on the service life of the device and can also result in a dangerous condition in the device as well as in the growth of fungus and bacteria.
• Switch the device off prior to cleaning it and unplug the plug from the wall power outlet.
• The hob can be hot after use. There is a danger of burning! Wait until the appliance has cooled down.
• Clean the hob after use as soon as it has cooled down. Extended waiting unnecessarily complicates cleaning and can make it impossible in extreme cases. Excessive accumulations of dirt can even damage the device under certain circumstances.
• Do not immerse the appliance in water or other liquids, and do not put it in the dishwasher.
• If dampness penetrates into the device, this can damage the electronic components. Please ensure that no liquid can enter the interior of the device through the ventilation slots.
• Do not use any aggressive or abrasive cleaning agents or solvents.
• Do not scrape off stubborn dirt with hard items.

Cleaning

• Ceramic hob, Housing, and Operating Panel
• Clean the hob, the housing and operating panel of the device with a soft, slightly damp cloth.

Attention

• In order not to damage the plastic components, do not use any solvent-based cleaning detergents such as, for example, petrol.

Troubleshooting

This chapter provides you with important notices with regard to operating the device.

Observe the following notices to avoid dangers and damages:
Safety notices
Attention

• Only qualified electricians, who have been trained by the manufacturer, may carry out any repairs on electrical equipment.
• Improperly performed repairs can cause considerable dangers for the user and damages to the device.

Fault indications
In the event of a fault, an error code will appear in the display; it describes the cause of the fault.

a temperature of 260°C. In this case the device turns off automatically in order to avoid damages. In case of “E05” please pull the power plug in order to reset the device. After this you can use it again as usual.

Please note

• If error messages continue to be displayed after an extended waiting period or after restarting the appliance, then it must be sent to Customer Service to be examined.

Causes and rectification of faults
The following table assists in localizing and rectifying minor faults.

Please note

• If you are unable to solve the problem with the steps shown above, please contact Customer Service.

Disposal of the Old Device

Old electric and electronic devices frequently still contain valuable materials. However, they also contain damaging substances, which were necessary for their functionality and safety.
If these were put in the non-recyclable waste or were handled incorrectly, they could be detrimental to human health and the environment. Therefore, do not put your old device into the non-recyclable waste under any circumstances.

Please note

• Utilise the collection point, established in your town, to return and recycle old electric and electronic devices. If necessary, contact your town hall, local refuse collection service or your dealer for information.
• Ensure that your old device is stored safely away from children until it is taken away.

Guarantee
We provide a 12-month guarantee for defects caused by production or material faults, beginning on the date of purchase. Our guarantee is valid for Germany, Austria and the Netherlands. For all other countries, please contact us. Your legal guarantee claims as per Art. 437 ff. German Civil Code (BGB) will remain unaffected by this. You may exercise your statutory guarantee rights free of charge. The guarantee does not cover damage caused by improper handling or use of the product or defects which have only a minor impact on the product’s functionality or value. In addition to this, the guarantee also excludes parts which are subject to wear and tear; transport damages insofar as we are not responsible for them and damages caused by repairs which were not carried out by us.

This product is not designed for commercial use. In the case of legitimate complaints we may either repair the defective product or replace it with a defect-free product at our discretion. Obvious defects must be notified to us within 14 days of the product’s delivery. Any further claims are excluded. When making a guarantee claim please contact us before you return the product (always with the purchase receipt!). Our contact details (“Guarantor”) are provided at the beginning of this instruction manual.

Technical Data

Device| Induction cooktop|
---|---|---
Model| ProChef 3500 (2364)|
Mains data| 220V-240V; 50Hz/60Hz
3500 W|
**** Power consumption|
Standby “according ErP level 2”|
Temperature Range| 60°C – 240 °C|
External measurements (W x H x D):| 32 cm x 9 cm x 42 cm
4,4 kg|
Net weight|

References

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• CASO Design Onlineshop
• CASO Design Onlineshop

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