MINIMOTORS EY1 Electric Scooter User Manual
- August 31, 2024
- MINIMOTORS
Table of Contents
EY1 Electric Scooter
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Specifications:
- Brand: Minimotors
- Model: EY1smart
- Screen Size: 42.68 x 71.13mm
- Working Temperature: -20 to 80 degrees Celsius
Product Usage Instructions:
Power Button (P)
1. Press and hold the Power button to turn on/off the
scooter.
2. Press the button to adjust the speed gear.
Battery Unit
The symbol displays the remaining battery power in battery
bar.
Starting Effect (PAS)
Kick start, scooter cannot be directly accelerated to start.
(Default OFF)
Powerfully start and gently start selection.
EBS ABS Drive Mode Speed Limit
Select driving mode according to road conditions.
Safe Mode (CCS)
Prevent the scooter from starting when the accelerator is
accidentally touched.
Drive at a constant speed without stepping on the accelerator or
brake.
FAQ:
Q: How do I adjust the speed gear on the scooter?
A: Press the Power button to adjust the speed gear.
Q: What is the Safe Mode feature for?
A: The Safe Mode prevents the scooter from starting when the
accelerator is accidentally touched and allows driving at a
constant speed without stepping on the accelerator or brake.
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IMPORTANT INFORMATION
*The pictures shown are for illustration purposes only. The actual product or app interface may vary.
Dashboard
Headlight Left turn signal
Bluetooth Gear
Speed unit selection
Safe mode Right turn signal Brake signal
- ECO off: The blue line stays on. ECO on: The blue line is moving.
Speed unit selection Error symbol
Battery level
Battery voltage Remaining mileage
Minimotors EY1smart digital screencsize42.6871.13mm)
Working temperature -20 to 80 degrees Celsius.
01
Dashboard
Symbol
Name
P
Power Button
Battery Unit
PAS
Starting Effect
EBS ABS Drive Mode Speed Limit
Meaning
Description
1.Press and hold the Power button to turn on/off the scooter. 2.Press the
button to adjust the speed gear.
The symbol displays the remaining battery power in battery bar.
Kick start,scooter cannot be directly accelerated to start.(Default OFF)
Powerfully start and gently start selection.
EBS strength selection. ABS function control.
APP operation .When PAS turns on, PAS symbol will appear in the LCD screen.
APP operation. “0” means the most powerful start, which results in a strong
impact. “1” means a gentler start for 0.5 seconds. “2” means a gentler start
for 1 second, and so on. “5” means the gentlest start. The default is 2, a
1-second gentler start.
EBS (Electronic Brake System) intensity selection mode: When displayed as ‘0,’
it indicates no EBS function. When displayed as ‘1,’ EBS is at its weakest.
When displayed as ‘2,’ EBS is slightly stronger. When displayed as ‘5,’ EBS is
at its strongest. The parameters range from 0 to 5 and are adjustable,
defaulting to 2.
APP operation. The default is off.
Select driving mode according to road conditions.
APP operation. “Battery save”,scooter works with 50% of themaximum torque. “Comfort”, scooter works with 75%of the maximum torque. “Climbing”, scooter works with max torque. Climbing Mode is selected by default. (Kind Reminder: If you ridecontinuously for a long time in Climbing Mode,the temperature of the motor will rise quickly and easy to trigger ECO.)
System speed control.(Percentage of max speed)
APP operation.The parameter is adjustable from 5% to 100%, and the default is 100%.
Protection (NFC/Password)
Scooter locked. (You need NFC card or APP or password to unlock the scooter.)
APP operation. When the function is turned on, you can enter the password to ride.The initial password is 0000. Note: If the user has turned on the protection and the app is certified as the owner, when the owner approaches the scooter,it can be unlocked automatically.
Change Password
Reset a password on APP.(If you forget your password, you need to retrieve it via email)
APP operation. The owner can connect to the APP directly without entering the password to unlock the scooter and reset the password on the APP.(If you forget your password, you need to click Forgot Password on the password input interface, and the APP will guide you to retrieve your password through your email account.)
02
Dashboard
Symbol
Name
Safe Mode
CCS
Meaning
Prevent the scooter from starting when the accelerator is accidentally
touched.
Drive at a constant speed without stepping on the accelerator or brake.
Prevent BMS CUT
When battery capacity less than 15%, scooter enters ECO mode automatically.
Auto Power-off LCD Brightness Imperial/Metric Wheel Diameter
Auto shutdown when the EY1 is not operated. Adjust the LCD backlight brightness. Speed unit selection. Wheel diameter of the scooter.
Battery Voltage Pole Pairs
Voltage of the scooter. Motor pole pair number of the scooter.
Description
APP operation.When the scooter is turned on and stays in the static state for
N seconds (no operation, no speed), it will switch to the safe mode
automatically. In SAFE mode, this symble will appear on the screen. (N seconds
ranges from 0 to 300 seconds. 0 seconds means SAFE mode is not enabled.)
APP operation. Turn on/off the cruise control mode. Default OFF. (The scooter
maintains a fixed speed for more than 8s ,speed cruise work automatically)
APP operation. Turn on/off Prevent BMS CUT mode. The default is off. When
scooter enter the ECO in this mode, the ECO can not be manually closed; if you
want to manually close the ECO in the current mode, you need to close the
Prevent BMS CUT mode first.
APP operation. Automatic shutdown time Settings adjustable range from 1-30
minutes. The default is 5 mins. Note: When the scooter has no operation and no
speed, the timing starts.
APP operation. Adjust from 0 to 5, the default is 5.
APP operation. “0” means metric,it is km/h; “1” means imperial,it is mph.The
default is 0.
Different scooters have different default diameters. They are set at the
factory. Any modification is forbidden.
Different scooters have different default voltages. They are set at the
factory. Any modification is forbidden. Different scooters have different
motor pole pair numbers. They are set at the factory. Any modification is
forbidden.
03
Common Failures and Solutions
Duration voltage
GPS SPEED
When the scooter breaks down,the LCD appears the service symbol . In this case, you need to check the APP to view the specific error code. The APP will display the following four error symbols. When there is a fault, please contact after-sales service or an authorized dealer.
Error Symbol
Possible causes
Throttle failure Motor failure Controller failure Over-temperature protection
Solution
Please contact after-sales service or an authorized dealer. Please contact
after-sales service or an authorized dealer. Please contact after-sales
service or an authorized dealer. Please try to apply heat dissipation for the
scooter.
Trademark And Copyrights
Dualtron is the trademarks of Zhejiang Dualtron Escooter Co. Ltd. ; Android is
the trademark of Google Inc., App Store is a service mark of Apple Inc. The
respective owners reserve the rights of their trademarks and copyrights, etc.
referred to in this manual. We have attempted to include descriptions and
instructions for all the functions of the scooter at the time of printing.
However, due to constant improvement of product features and changes of
design, your scooter may differ slightly from the one shown in this document.
Scan the QR Code on the cover of this manual, or visit the www.dual-tron.com
to download the latest electronic version. Please note that there are multiple
models with different functions, and some of the functions mentioned herein
may not be applicable to your unit. The manufacturer reserves the right to
change the design and functionality of the scooter product and document
without prior notice. Zhejiang Dualtron Escooter Co. Ltd. All rights reserved.
c¸The Dualtron App can support scooter with built-in Bluetooth
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Safety instructions
1.Scooters are not a means of transportation and are prohibited from riding on public transport roads. Please abide by local laws,
regulations and policies when riding.
2.Scooter is an entertainment product. You need to master the riding skills through practice. Dualtron will not be liable for any damage caused by
inexperience of riders or failure to use this product according to this
manual.
3.In order to reduce the risk of injury, please read and follow all the
“CAUTION” and ”
WARNING” in this manual. Do not exceed the speed limit.
In any case don’t drive on the road where there are motor vehicles.
4.Following the tips and warnings in this manual can reduce risks, but not eliminate all risks. Please remember that you may be at risk of injury or death due to loss
of control, collision and fall when using the scooter. The scooter is only suitable for flat and hard roads, and it is recommended to use it in a relatively closed and
open road environment. Do not pass through places with obstacles and protrusions. When entering a strange environment, keep alert and slow down.
Riding Safety
1. Please do not accelerate or decelerate suddenly. When riding, please
always hold the handlebars with both hands and stand on the pedals with both
feet. Please do not drive at a speed exceeding the limit of the scooter,
otherwise you may lose control, collide and fall.
2. In order to avoid distraction when riding a scooter, do not wear
earphones, earplugs, make calls, take photos, take videos or do any activities
unrelated to riding, so as to monitor the external environment well when
riding.
3. For whatever reason, please do not ride the scooter under the conditions
of snow, rain, wet, muddy and ice. When riding in rainy and snowy days, water
may enter the scooter, leading to the risk of functional damage, fire and even
explosion caused by the damp battery. Damages and losses caused by water
ingress are not covered by the warranty.
4. This product is suitable for users aged between 16 and 60. 5. Riders
should wear helmets, knee pads, elbow pads and other safety protective
equipment. Please use a qualified bicycle or scooter helmet and tie the strap
at a suitable position on your chin. 6. High heels, slippers and open toed
shoes are prohibited. Long hair needs to be tied up to avoid accidents due to
the fact that the hair blocks the sight and
affects the normal riding. 7. Before riding the skateboard vehicle, please
carefully check the vehicle body to ensure that there is no sign of looseness
or damage in any part including
wheels, brakes, screws, etc., and that the vehicle is in a proper waiting
state. 8. Only use parts and accessories specified or approved by dualtron. Do
not modify your scooter. The modification of the scooter may affect the
operation of the
scooter, resulting in serious damage and warranty invalidation.
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Warnings
01
02
03
04
05
Be sure to wear safety equipment
Always wear a helmet, elbow pads and knee pads when riding.
Be careful of water!
This product and components are not waterproof. Don’t let water get into the
product and components.
No acrobatics
DO NOT ride up and down stairs or jump over obstacles.
No companion boarding DO NOT carry any passengers
06
07
08
09
Don’t tune by yourself Do not open or tune the electric parts (battery,
controller or motor system.
10
Comply with local laws
Unlicensed, driving after drinking,loading cargo on the scooter is prohibited.
(More than bike or bicycle license is required) Please comply with the Road
Traffic.Act and related laws and regulations according to the place of use.
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driving at low speed
Beginners who are not accustomed to use the product, seniors and others should
avoid high speed mode driving and recommend low speed driving.
Do not suddenly brake with front brake
If there is a risk of overturning, sudden deceleration should be done
safely.Do not apply any unusual behaviors or artificial forces, such as
stopping with your feet.
Do not accelerate downhill
Slow down at downhill. When reducing the speed, to prevent brake overheat, use
the brakes properly to reduce the heat on the disk with proper brake use.
Do not drive on steep slopes
Each product has a different degree of acceptable climbing, do not ride
excessively on mountain roads.
NOTE
Safety warning when lifting the product If the product is lifted by holding
only the handle, there is a possibility that the product may be damaged due to
deformation of the folding part due to load or movement of the product. When
lifting the product, be sure to hold the product’s body (footrest) with one
hand and hold the handle with the other hand so that you do not get hurt in
your back or knees.
06
Kickstand must be deployed when the scooter is not in use. Any type of load attached to the handlebar will affect the vehicle’s stability. The vehicle must be used by only one person at a time. Must keep plastic covers out of reach of children to prevent possible choking. Please avoid areas with heavy traffic and overcrowding. Please anticipate trajectory and speed to respect traffic rules and vulnerable road users. Please notify presence to other road users when not seen or heard. Please cross protected passages on foot Please remove sharp edges that may have formed on the scooter through use. Please contact the seller to get where to find a maintenance shop for your scooter.
Charging
1. Open the charger port cap and connect it to the connector of the charger
and connect it to the household outlet. 2.Charging status indicator
(Red)Charging , (Green)Charging complete.
3. Be sure to close the charger port cap when driving or storing except when
charging. 4. When connecting the connector to the charger port, there may be
metallic sparks due to voltage difference, but this is normal.
- Failure of the charger and abnormal conditions can cause electric shock and fire. Learn the correct usage and prevent safety accidents in advance.
Basic charging method
1. Manufacturers and sellers are not responsible for any problems arising
from any disassembly, modification, or mixing with other chargers.
4. Children and pets should not be allowed to approach the charger when they
come into contact with them, as they may cause an electric shock.
2. The charger is forbidden to be used in places subject to high humidity,
heat, flammable materials, confined spaces, or where there is no ventilation
such as in a car.
5. If the charger lamp does not light, charger fall down, strong external
shock, long time charge, or cable cover damage, discontinue use immediately
and contact the service center.
3. The charger is not waterproof. It is thoroughly controlled to prevent
moisture from entering the charger.
6. Unplug the charger when you are away from the home for long periods.
7. Use only genuine charger. 8. Do not touch the plug for about 10 seconds after unplugging the charger. There is a risk of electric shock from instantaneous discharge. 9. Do not remove the terminal during charging. Otherwise you may charge the internal circuit of the charger and cause malfunction. 10. Do not operate the product during charging. 11. Charging terminals should be firmly contacted during charging and should not be used if terminals are corroded or damaged. 12. When disconnecting the charger from the product, it is safe to hold the terminal without holding the wire. 13. Be sure to keep the charger disconnected from the product after the charging is complete.The charger must be disconnected if it is not used for longer than a few days, as there is a risk of overcharging when charging more than the time indicated on the product specifications.
07
Safety precautions for Lithium battery
Basic charging method
- Care Lithium batteries should be protected from direct exposure to children and pets. 2) Performance 1. Lithium battery is affected by external temperature. In the winter, when the temperatures are low, the performance of the battery may be temporarily deteriorated and the mileage and power output is reduced. 2. Lithium battery has a characteristic that discharge performance is reduced by more than 15% when charging / discharging 300 times or more. If usage time is shortened due to long usage, it should be replaced with a genuine one through the nearest point. 3) Charging 1. Lithium battery should be used only with genuine battery and charger supplied from the manufacturer. Any problems caused by use of battery made by the manufacturer, mixed use, or using the charger are not covered by the manufacturer. 2. Charging the lithium battery with a non-genuine charger may cause malfunction or fire. 3. The lithium battery should be charged in a well-ventilated, dry place and around the charger in a place where there is no flammable material. 4. Lithium battery should be charged at 0 ~ 45°C and discharged within -10 ~ 60°C . The sub-battery must be charged at 0 to 50°C and discharged within -20 to 75°C. Charging or discharging at a temperature outside this range may cause malfunction, fire or explosion. 5. In case of moving from cold outside to warm indoor, please charge it after 1 ~ 2 hours. This is to prevent condensation from occurring inside the product due to the temperature difference. 4) Storage 1. Lithium batteries should be kept away from snow, rain and direct sunlight. Do not store or charge them in a trunk or hot room. Select a dry place and store at room temperature (10 ~ 20). 2. When storing for more than 3 months, charge the remaining battery levelto 70 ~ 80% (do not store full charge). 5) Trouble symptom, safety 1. Lithium battery should be discontinued immediately if it is damaged or there is leakage of battery, sour odor, appearance deformation, etc. Please contact the place of purchase to get technical support and service. 2. If overheat, smoke, or ignition is detected in a product with lithium battery, immediately stop charging and use, move the product outdoors as soon as possible, and then use a fire extinguisher to extinguish flames. Do not spray water or immerse the product in any situation, which can lead to more danger. 3. Lithium battery pack has very high energy density, so if you charge the battery for a long time and there is a case of short-circuit, leakage, bad battery, etc., it can lead to ignition. Therefore,you should avoidcharging for a longtimewithout a personbeing present to avoid therisk of unexpected fire. 6) Misuse If the lithium battery is short-circuited, the polarity is changed, or if the battery is impacted, malfunction or fire may result. If you think that the battery has been impacted, you should stop charging and using it and visit the nearest service center for inspection. 7) Water inflow It should be controlled to prevent water inflow into the lithium battery. There is a risk of fire or electric shock if the charger is connected while moisture is present. 8) Caution Disconnect the battery from the main unit except when recharging and reinstalling. Do not use for any other purpose. 9) Disposal When disposing of the lithium battery, the battery should be separated from the product at the point of purchase or near the service center and the charge and discharge terminals are not shortcircuited. Dispose of it as industrial waste.
Battery disassembly prohibited DANGER Battery disassembly, modification, and repair are not covered under warranty.
Lithium
08
Maintenance and Care
WARNING
Sun exposure and extreme temperature conditions (overheating and supercooling)
will accelerate the aging of plastic parts and may lead to a decrease in
battery life.
Recommended Maintenance Schedule
For your riding safety, please be sure to maintain and check your scooter
regularly. You are familiar with and understand the frequency, condition and
place of use of your scooter, and are responsible for regular inspection of
your scooter. If any abnormality is found, please stop using it immediately
and go to the authorized outlet for inspection and maintenance in time. The
following table is our recommended regular maintenance items and cycles.
Item
Component
Maintenance Method
Every 3 months
Every 6 months After 1 year or the or every 310 total mileage>1864 miles (500 km) miles(3000km)
Mainframe parts Use a soft, wet cloth to wipe the mainframe clean.
Tire pressure
Inflate tires to 3238 psi. Note: Remember to screw the valve cap after inflating!
Tire wear
Check if the tires are cracked, deformed, or significantly worn.
Mainframe maintenance
Tighten the screws fixed with the handlebar and the stem. The suggested torque is 68 N·m.
Screws on the stem top
Tighten the screw on the throttle. The suggested torque is 44.5 N·m.
Tighten the screws on the brake levers. The suggested torque is 8.5±0.5 N·m.
Tighten the screws on the stem top. The suggested torque is 2.4 N·m.
09
Maintenance and Care
Item
Component
Maintenance Method
Screws on the folding mechanism
Mainframe Brake disc maintenance assembly
Tighten the screws for folding mechanism. The suggested torque is 15±1 N·m.If
the stem gets shaky when riding, tighen the screws on the folding mechanism
when the scooter is in folded state.
Tighten the screws on the brake disc assembly. The suggested torque is 8.5±0.5
N·m.
Front & rear suspension
Before each ride, you need to check whether the suspension screws are loose or slipped.Need to go to the store for maintenance every 500km.
Every 3 months
Every 6 months or every 310 miles (500 km)
After 1 year or the total mileage> 1864miles (3000km)
Hub motor
To accelerate and decelerate, check if the hub motor is stalled or has abnormal sounds.
Rear wheel maintenance
Check if the rear wheel is stalled or gets shaky, or the axis shaft is unbalanced.
Function Brake Inspection adjustment
- Squeeze the brake levers, repeat 5 to 8 times, to enable the caliper fitted with the brake pads grabs the rotor. 2) Tighten the bolts on the caliper. The suggested torque is 8.5±0.5 N·m. 3) Release the brake levers, spin the wheels. If the brake pads make contact with the rotor, loosen the bolts on the caliper and repeat step 1. 4) The pushrod can be adjusted by a 2 mm wrench if necessary. Rotate the pushrod clockwise to increase the length between the brake lever and the handlebar. Rotate the pushrod counterclockwise to decrease the length.
The disc brake has the function of self-repairing. But when the brake pads are significantly
Brake pads
worn, they need to be replaced.
If the brake levers feel spongy when you squeeze them and the rotor makes abnormal
sounds, please stop riding immediately and replace them with the new brake pads.
10
Maintenance and Care
Item
Component
Maintenance Method
Every 3 months
Every 6 months After 1 year or the or every 310 total mileage>1864 miles (500 km) miles(3000km)
Hydraulic brake
If you experience poor brake performance, it’s recommended to contact the after-sale service or an authorized dealer to replace the brake fluid (Mineral oil model: BK407).
Brake rotor
Spin the wheels, the caliper should be aligned with the rotor and they shouldn’t rub on the brake pads. WARNING: DO NOT touch the disc brake after riding or braking Function because it can get hot.
Taillight
Squeeze the brake levers, the taillight works normally.
Headlight
Check the headlight and see if it lights brightly.
Fault
Dashboard
detection Horn
Throttle
Power on the scooter, the dashboard works properly. Press the button, the
sound is loud.
Twist the throttle and release it, checking for acceleration and deceleration.
Note: Release it, check if the throttle handle will back to the position.
Fault detection
After connecting with the Dualtron app: 1) Update the firmware to the latest version. 2) Check if the notification of the corresponding error code and possible causes will prompt when the scooter detects an error.
Charging
Charge the scooter: 1) Check the charging indicator on the dashboard. 2) Check the LED indicator on the battery charger. Charging: red, Fully charged: green.
Control switches Press or rotate the left/right control switches 3 times without failure.
Turning
Test with left turns and right turns .No resistance or lag when turning.
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Maintenance and Care
Item
Component
Maintenance Method
Important parts
Battery assembly
Controller Hub motor Rear wheel assembly
Functional parts
Throttle & Brake levers
Front fork assembly
Folding mechanism
Brake rotor Disc brake assembly
Dashboard
The battery need to be replaced when it is charged and discharged for 500
times or the total mileage is more than 6213 miles (10000 km). Note: It is
recommended to charge once every 60 days for long-term storage.
It is required that original Dualtron parts shall be used for repairs and
replacements.
Every 6 After 2 years or
Every 3 months
Every 6 months or every 310 miles (500 km)
After 1 year or the total mileage>1864 miles(3000km)
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Legal Statement
Every 6 After 2 years or IMPORTANT: A user shall carefully read the entire
User Manual and fully understand it (especially for the content related to
warnings, caution statements, product operation and safety), and adhere to the
foregoing instructions herein before using this scooter. A user shall always
use his / her common sense and best judgment when using the product. An owner
of this product shall not allow anyone and/or cause another person to use it
unless that person is clearly informed of the foregoing warnings and agrees to
comply with it. 1. Before using this product, riders must carefully read this
manual to ensure the correct use of this product. If the rider cannot ride in
full accordance with the instructions in this manual, please do not try to
ride the scooter. 2. Please purchase insurance in time after purchasing the
product, so as to minimize the use risk. 3. You have the obligation to know
all the relevant laws and regulations on riding scooters in your area, and
strictly abide by the applicable laws, regulations and policies when riding
this product. Do not ride scooters in areas prohibited by local laws. When
riding in countries and regions where there are no relevant regulations on
electric scooters, please strictly abide by the safety requirements for riders
in this manual. Dualtron will not assume any responsibility for any property
loss, personal injury / death, accident or legal dispute caused by the use
behavior violating the safety tips in this manual. When you receive this
product, please immediately check whether the product and accessories are
intact and complete. All components must be correctly installed in accordance
with the instructions. Improper installation may lead to the risk of runaway,
collision or falling. 5. Please avoid using non original batteries and
accessories. It is forbidden to disassemble, crack and modify this product and
components without authorization. Any damage and loss caused thereby will be
borne by you. 6. The data and parameters of the scooter are different with
different models, and are subject to change without notice.
Thank you again for your choice and trust in this product.
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