ViewSonic VB-AUD-201 Conference Speakerphone User Guide
- August 30, 2024
- Viewsonic
Table of Contents
VB-AUD-201 Conference Speakerphone
“`html
Specifications
- Model No.: VS19004 P/N: VB-AUD-201
- USB Connection
- Bluetooth Connection
- Audio Output
Product Overview
The VB-AUD-201 Conference Speakerphone is a versatile device
designed for conference calls and audio output.
Package Contents
- Carrying case
- USB 2.0 Type-C Male to USB Type-A Male 1M cable x 1
- Quick start guide (QSG)
Making Connections
Ensure to connect the speakerphone using either USB or
Bluetooth:
-
USB Connection: Use the provided USB cable to connect to a
compatible device. -
Bluetooth Connection: Pair the speakerphone with your device
via Bluetooth settings. -
Audio Output: Connect external devices to the speakerphone for
audio output.
Using the Speakerphone
-
Powering On/Off: Press the power button to turn the
speakerphone on or off. -
Button Control: Utilize volume, call, mute, and multi-function
buttons for control. -
Status LED Indicator: Check the LED indicators for power and
Bluetooth status. -
Charging: Charge the speakerphone and external devices using
the provided ports.
Troubleshooting
If you encounter any issues with the speakerphone, refer to the
troubleshooting section in the manual for assistance.
FAQ
Q: How do I charge the speakerphone?
A: Use the USB Type-C port on the speakerphone for charging.
Connect it to a power source using the provided cable.
Q: Can I use the speakerphone with multiple devices
simultaneously?
A: The speakerphone is designed to connect to one device at a
time. Disconnect from one device before pairing with another.
“`
VB-AUD-201
Conference Speakerphone User Guide
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering
your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which
is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the
Regional selection box of our website.
Model No. VS19004 P/N: VB-AUD-201
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to
exceeding the world’s expectations for technological evolution, innovation,
and simplicity. At ViewSonic®, we believe that our products have the potential
to make a positive impact in the world, and we are confident that the
ViewSonic® product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
2
Contents
Product Overview……………………………………………….. 4
Package Contents ………………………………………………………………………………………4
Overview…………………………………………………………………………………………………..5
Making Connections……………………………………………. 6
USB Connection …………………………………………………………………………………………6 Bluetooth Connection
………………………………………………………………………………..6 Audio Output
…………………………………………………………………………………………….7
Using the Speakerphone………………………………………. 8
Powering On/Off ……………………………………………………………………………………….8 Button
Control…………………………………………………………………………………………..9 Status LED
Indicator……………………………………………………………………………………9
Charging………………………………………………………………………………………………….10
Charging the Speakerphone………………………………………………………………………. 10 Charging External
Equipment…………………………………………………………………….. 10
Troubleshooting ……………………………………………….. 11 Specifications …………………………………………………… 12
Regulatory and Service Information …………………….. 14
Compliance Information……………………………………………………………………………14 FCC Compliance
Statement……………………………………………………………………….. 14 FCC Radiation Exposure
Statement…………………………………………………………….. 15 Industry Canada Statement
Compliance……………………………………………………… 15 IC Warning Statement
………………………………………………………………………………. 15 Country Code
Statement…………………………………………………………………………… 15 IC Radiation Exposure
Statement……………………………………………………………….. 16 CE Conformity for European Countries
……………………………………………………….. 16 Declaration of RoHS2
Compliance………………………………………………………………. 17
Copyright Information ………………………………………………………………………………19 Customer Service
…………………………………………………………………………………….. 20 Limited Warranty
…………………………………………………………………………………….. 21 Mexico Limited
Warranty………………………………………………………………………….. 24
3
Product Overview
Package Contents
2 /Z Please take a moment to check if all the necessary items are included in
the package. If anything is missing or damaged, please contact your dealer
immediately.
VB-AUD-201
1
1
1 1
1
Carrying case
1
1
1
USB 2.0 Type-C Male to USB Type-A Male 1M cable x 1
Quick start guide (QSG)
2 Overview
3
VB-AUD-201 Converse Conference Speakerphone Quick Start Guide
1 Contents
VB-AUD-201 Converse Conference Speakerphone Quick Start Guide
1 Contents
VB-AUD-201 Converse Conference Speakerphone Quick Start Guide
1 Contents
4
Overview
12345
10
67 8 9
1 Volume up button 2 Call button 3 Mute button 4 Multi-function button 5
Volume down button 6 Power button 7 Power LED indicator
11 12 13
8 Bluetooth LED indicator 9 Bluetooth button 10 Status indicator 11 USB port
for charging output (Type-A) 12 Audio output port 13 USB port for charging
input (Type-C)
Warning
· Do not expose the product to a wet environment; and do not place liquid
containers (e.g., vases) on the product.
· Do not put uncovered sources of ignition (e.g., lit candles) on the product.
· Keep the product away from direct sunlight, an open fire or other heat
sources. · If using a power adapter for power supply, please use a supported
power
adapter that has CCC certification.
5
Making Connections
USB Connection
Warning: Do not connect the USB cable to a cellphone.
Bluetooth Connection
When the speakerphone is powered on for the first time, it will automatically
enter Bluetooth pairing mode.
Press once Blue indicator is flashing Blue indicator is always on
Enter pairing mode Bluetooth pairing Bluetooth connected
NOTE: · Every time the speakerphone is powered on, it will automatically
connect to previously connected devices (if available).
· To disconnect the Bluetooth connection, press the Bluetooth button again.
· When entering Bluetooth pairing mode, if there is no device paired with VB-
AUD-201 the indicator light will stop flashing and turn off after three
minutes. If you want to pair another Bluetooth device, please press the pair
button again.
6
Audio Output
Connect an external speaker to the AUX jack of the speakerphone with an AUX
cable (not provided). The audio will be played through the external speaker.
7
Using the Speakerphone
Powering On/Off
1. Press and hold the power button for two (2) seconds to turn on the power;
the Status Indicator will light up from top to bottom then turn off.
2. Press and hold the power button for two (2) seconds to turn off the power;
the Status Indicator will light up from bottom to top then turn off.
Power Indicator Status White indicator is always on Indicator is off
Power is on Power is off
NOTE: · After the speakerphone is connected to a computer, it will
automatically power on.
· After 30 minutes of no operation or power supply, the speakerphone will
automatically power off.
8
Button Control
Press or hold Press
Press and hold for 2 seconds Press Press
Double click/Triple click
Press and hold for 2 seconds
Volume up/down Answer/end calls
Refuse calls
Turn the microphone off/on Play/pause music
Double click: Next track Triple click: Previous track Switch Bluetooth and USB
audio source
Status LED Indicator
White indicator is on for 2 seconds
The USB cable has been connected to a computer
Blue indicator is always on
Calling
The blue LED indicators will move to the bottom with increasing levels and
to the top with decreasing levels
Turn volume up or down.
Turns red
Mute
Green indicator is on
Press the power button to check the battery level
9
Charging
Charging the Speakerphone
Power Indicator Status Red indicator is always on White indicator is always on
Red indicator is flashing
Charging External Equipment
Currently charging Fully charged Low battery
NOTE: · If the speakerphone is powered off or charging, charging output is not
available. · If the remaining battery of the speakerphone is less than 10%,
charging output is not available.
10
Troubleshooting
If you experience a problem with your conference speakerphone, refer to the
following troubleshooting guide. If a problem persists, contact the service
center.
Problem or Issue
Why is my conference speakerphone not working?
Why does my conference speakerphone keep cutting out?
Possible Solutions
Check the device battery status
Connect to a computer or USB power source with a USB cable and check the power
indicator status:
· White indicator is on: Fully charged
· Red indicator is flashing: Low battery (needs to be charged immediately)
Check if the device is connected correctly
Check your mobile device’s Bluetooth menu and delete/forget the VB-AUD-201_
XXXX. Re-connect the VB-AUD-201_XXXX to your Bluetooth device.
Too much distance between the conference speakerphone and the connected device
can cause dropped connections.
The maximum range for VB-AUD-201 is 20 feet/6 meters. Try moving closer to the
device you are connected to. And check the specifications on your connected
device to see how close you need to be for maximum connectivity.
11
Specifications
Item Model Name Meeting Capacity
Microphone
Speaker
Audio Frequency
Connection Mode
Category
VB-AUD-201 ViewSonic Converse Area Coverage Number of Participants Connection
Mode Microphone Type Microphone Array Distance Frequency Response SNR Speaker
Type Sensitivity Rate of Power Frequency Response Volume Audio Features USB
Protocol Echo Cancellation Noise Suppression Gain Control
Wireless
USB Audio
Power
Button
Specifications
15-30m², 160-320 ft²
6-12 attendees
USB 2.0 (VID:0543 / PID: A017), Bluetooth 5.0 Omnidirectional microphone A
circular array of built-in four omnidirectional microphones, 360°pick-up 6m /
20 ft 100Hz~8kHz 65dB Full frequency speaker 88 dB SPL (in the range of 0.5 m)
Maximum: 5W; Effective: 3W; Call mode: 150Hz ~ 8kHz; Music mode: 20Hz ~ 20kHz
84dBA (in the range of 1m ) 32K sampling rate, high-definition broadband
audio, full-duplex voice Supports UAC 2.0 Supported Supported Supported Built-
in Bluetooth data communication (Bluetooth 5.0). Supports AVRCP,A2DP,HFP and
SBC CODEC etc. USB data communication, audio input/ call AUX output, Connect
to speaker through 3.5mm audio cable for music playback
(1) Input: USB Type-C interface; External power supply supplies power to VB-
AUD-201 device through USB Type-C interface.
(2) Output: USB Type-A interface. VB-AUD-201 can reverse charge peripherals
such as mobile phones through USB Type-A interface.
Touch button (mute button with light indicator)
12
Item
Environment Condition
Certification
Accessories Power Operating Conditions Storage Conditions
Category
Rechargeable Battery
Dimensions Weight
Working Temperature
Safety EMC Wireless Battery Adapter
Power Source Power Consumption Temperature Humidity Temperature Humidity
Specifications
Battery specification: 6500mAh; Full charge time: 4 hours (5V/2A); Maximum
charging current: 2.1A; Duration: 24 hours; 4.88 x 4.88 x 1.26(inch) 124 x 124
x 32(mm) (without packaging) 0.75 lbs/0.34 kg (Net) Temperature: 0°C ~ 40°C
(working state), -40°C ~ 60°C (non-working state) Relative humidity: 45% ~ 90%
(working state), 30% ~ 90% (non-working state) LVD FCC, CE EMC FCC ID, IC ID,
CE RED UN38.3, IEC62133-2
NA
1. Carrying case x 1 2. USB Type-C Cable (Male) to USB Type-A cable
(Male) 1M x 1 3. Quick Start Guide x 1 5V / 2A (USB power supply) 10W 32°F to
104°F (0°C to 40°C) 45% to 90% Non-Condensing -40°F to 140°F (-40°C to +60°C)
30% to 90% Non-Condensing
13
Regulatory and Service Information
Compliance Information
This section addresses all connected requirements and statements regarding
regulations. Confirmed corresponding applications shall refer to nameplate
labels and relevant markings on the unit. FCC Compliance Statement This device
complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation
between the equipment and receiver. · Connect the equipment into an outlet on
a circuit different from that to which
the receiver is connected. · Consult the dealer or an experienced radio/TV
technician for help.
Warning: You are cautioned that changes or modifications not expressly
approved by the party responsible for compliance could void your authority to
operate the equipment.
14
FCC Radiation Exposure Statement This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled environment. End users must
follow the specific operating instructions for satisfying RF exposure
compliance. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter. This equipment should be
installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. The users manual or instruction manual for an
intentional or unintentional radiator shall caution the user that changes or
modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Industry Canada Statement Compliance CAN ICES-003(B) / NMB-003(B)
IC Warning Statement This device complies with Industry Canada license- exempt
RSS standard(s). Operation is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the
device. Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : ( 1 ) l’appareil ne doit pas
produire de brouillage, et ( 2) l’utilisateur de l’appareil doit accepter tout
brouillage radioélectrique subi, méme si le brouillage est susceptible d’en
compromettre le fonctionnement.
Country Code Statement For product available in the USA/Canada market, only
channel 1~11 can be operated. Selection of other channels is not possible.
Pour les produits disponibles aux États-Unis/Canada du marché, seul le canal 1
à 11 peuvent être exploités. Sélection d’autres canaux n’est pas possible.
15
IC Radiation Exposure Statement This equipment complied with IC RSS-102
radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between
the radiator & your body. The device for the band 5150-5825 MHz is only for
indoor usage to reduce potential for harmful interference to co-channel mobile
satellite systems. Cet équipement est conforme aux limites d’exposition aux
rayonnements IC établies pour un environnement non contrôlê. Cet équipement
doit être installé et utilize avec un minimum de 20cm de distance entre la
source de rayonnement et votre corps. les dispositifs fonctionnant dans la
bande 5150-5825 MHz sont réservés uniquement pour une utilisation à
l’intérieur afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux.
CE Conformity for European Countries The device complies with the EMC
Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Ecodesign Directive
2009/125/EC and Radio Equipment Directive 2014/53/EU.
The following information is only for EU-member states: The mark shown to the
right is in compliance with the Waste Electrical and Electronic Equipment
Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose
of the equipment as unsorted municipal waste, but use the return and
collection systems according to local law. If the batteries, accumulators and
button cells included with this equipment, display the chemical symbol Hg, Cd,
or Pb, then it means that the battery has a heavy metal content of more than
0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.
16
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
Substance
Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr6) Polybrominated
biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Bis (2-ethylhexyl)
phthalate (DEHP) Butyl benzyl phthalate (BBP) Dibutyl phthalate (DBP)
Diisobutyl phthalate (DIBP)
Proposed Maximum Concentration 0.1%
0.1% 0.01% 0.1% 0.1%
Actual Concentration
< 0.1% < 0.1% < 0.01% < 0.1% < 0.1%
0.1%
< 0.1%
0.1% 0.1% 0.1% 0.1%
< 0.1% < 0.1% < 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Directives as noted below: · Copper alloy containing up to 4%
lead by weight.
· Lead in high melting temperature type solders (i.e. lead-based alloys
containing 85% by weight or more lead).
· Electrical and electronic components containing lead in a glass or ceramic
other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or
in a glass or ceramic matrix compound.
· Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or
250V DC or higher.
17
For EU users, please contact us for any safety/accident issue experienced with
this product:
ViewSonic Europe Limited Haaksbergweg 75 1101 BR Amsterdam Netherlands +31 (0)
650608655 EPREL@viewsoniceurope.com https://www.viewsonic.com/eu/
18
Copyright Information
Copyright© ViewSonic® Corporation, 2022. All rights reserved. Macintosh and
Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows,
and the Windows logo are registered trademarks of Microsoft Corporation in the
United States and other countries. ViewSonic®, the three birds logo, OnView,
ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association.
DPMS, DisplayPort, and DDC are trademarks of VESA. Disclaimer: ViewSonic®
Corporation shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product. In the
interest of continuing product improvement, ViewSonic® Corporation reserves
the right to change product specifications without notice. Information in this
document may change without notice. No part of this document may be copied,
reproduced, or transmitted by any means, for any purpose without prior written
permission from ViewSonic® Corporation.
VB-AUD-201_UG_ENG_1c_20240402 19
Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE:You will need the product’s serial number.
Country/ Region
Website
Country/ Region
Website
Asia Pacific & Africa
Australia (China)
www.viewsonic.com/au/ www.viewsonic.com.cn
Bangladesh ()
www.viewsonic.com/bd/ www.viewsonic.com/hk/
Hong Kong (English)
www.viewsonic.com/hk-en/
India
www.viewsonic.com/in/
Indonesia (Japan)
www.viewsonic.com/id/ www.viewsonic.com/jp/
Israel Korea
www.viewsonic.com/il/ www.viewsonic.com/kr/
Malaysia
www.viewsonic.com/my/
Middle East
www.viewsonic.com/me/
Myanmar
www.viewsonic.com/mm/
Nepal
www.viewsonic.com/np/
New Zealand
www.viewsonic.com/nz/
Pakistan
www.viewsonic.com/pk/
Philippines (Taiwan)
www.viewsonic.com/ph/ www.viewsonic.com/tw/
Singapore
www.viewsonic.com/sg/ www.viewsonic.com/th/
Vit Nam
www.viewsonic.com/vn/
South Africa & Mauritius www.viewsonic.com/za/
Americas
United States
www.viewsonic.com/us
Canada
www.viewsonic.com/us
Latin America
www.viewsonic.com/la
Europe
Europe
www.viewsonic.com/eu/
France
www.viewsonic.com/fr/
Deutschland
www.viewsonic.com/de/
www.viewsonic.com/kz/
www.viewsonic.com/ru/
España
www.viewsonic.com/es/
Türkiye
www.viewsonic.com/tr/
www.viewsonic.com/ua/
United Kingdom
www.viewsonic.com/uk/
20
Limited Warranty
ViewSonic® Conference Speakerphone
What the warranty covers: ViewSonic® warrants its products to be free from
defects in material and workmanship during the warranty period. If a product
proves to be defective in material or workmanship during the warranty period,
ViewSonic® will, at its sole option, and as your sole remedy, repair or
replace the product with a similar product. Replacement Product or parts may
include remanufactured or refurbished parts or components. The repair or
replacement unit or parts or components will be covered by the balance of the
time remaining on the customer’s original limited warranty and the warranty
period will not be extended. ViewSonic® provides no warranty for any third-
party software whether included with the product or installed by the customer,
installation of any unauthorized hardware parts or components (e.g. Projector
Lamps). (Please refer to: “What the warranty excludes and does not cover”
section).
Who the warranty protects: This warranty is valid only for the first consumer
purchaser.
What the warranty excludes and does not cover: · Any product on which the
serial number has been defaced, modified, or
removed. · Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied
with the product.
Repair or attempted repair by anyone not authorized by ViewSonic®. Damage to
or loss of any programs, data, or removable storage media. Normal wear and
tear. Removal or installation of the product. · Software or data loss
occurring during repair or replacement. · Any damage of the product due to
shipment. · Causes external to the product, such as electric power
fluctuations or failure. · Use of supplies or parts not meeting ViewSonic’s
specifications. · Failure of owner to perform periodic product maintenance as
stated in the User Guide. · Any other cause which does not relate to a product
defect.
21
· Damage caused by static (non-moving) images displayed for lengthy periods of
time (also referred to as image burn-in).
· Software – Any third-party software included with the product or installed
by the customer.
· Hardware/Accessories/Parts/Components Installation of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
· Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in the product User Guide.
· Removal, installation, and set-up service charges, including wall-mounting
of the product.
How to get service: · For information about receiving service under warranty,
contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number. · To obtain warranty service, you
will be required to provide: (a) the original dated sales slip, (b) your name,
(c) your address, (d) a description of the problem, and (e) the serial number
of the product. · Take or ship the product, freight prepaid, in the original
container to an authorized ViewSonic® service center or ViewSonic®. · For
additional information or the name of the nearest ViewSonic® service center,
contact ViewSonic®.
Limitation of implied warranties: There are no warranties, express or implied,
which extend beyond the description contained herein including the implied
warranty of merchantability and fitness for a particular purpose.
22
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair
or replacement of the product. ViewSonic® shall not be liable for: · Damage to
other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with
business relationships, or other commercial loss, even if advised of the
possibility of such damages. · Any other damages, whether incidental,
consequential or otherwise. · Any claim against the customer by any other
party. · Repair or attempted repair by anyone not authorized by ViewSonic®.
Effect of state law: This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. Some states do not
allow limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and exclusions
may not apply to you.
Sales outside the U.S.A. and Canada: For warranty information and service on
ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic®
or your local ViewSonic® dealer. The warranty period for this product in
mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms
and conditions of the Maintenance Guarantee Card. For users in Europe and
Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/Warranty Information”.
Conference Speakerphone Warranty Term Template In UG VSC_TEMP_2013
23
Mexico Limited Warranty
ViewSonic® Conference Speakerphone
What the warranty covers: ViewSonic® warrants its products to be free from
defects in material and workmanship, under normal use, during the warranty
period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic® will, at its sole option, repair or replace
the product with a like product. Replacement product or parts may include
remanufactured or refurbished parts or components & accessories.
Who the warranty protects: This warranty is valid only for the first consumer
purchaser.
What the warranty excludes and does not cover: · Any product on which the
serial number has been defaced, modified or
removed. · Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, unauthorized attempted repair, or failure
to follow instructions supplied with the product.
Causes external to the product, such as electrical power fluctuations or
failure.
Use of supplies or parts not meeting ViewSonic®’s specifications. Normal wear
and tear. Any other cause which does not relate to a product defect. · Any
product exhibiting a condition commonly known as “image burn-in” which results
when a static image is displayed on the product for an extended period of
time. · Removal, installation, insurance, and set-up service charges.
24
How to get service:
For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the attached “Customer Service” page). You
will need to provide your product’s serial number, so please record the
product information in the space provided below on your purchase for your
future use. Please retain your receipt of proof of purchase to support your
warranty claim.
For Your Records
Product Name: Document Number: Purchase Date: If so, what date does warranty
expire?
Model Number: Serial Number: Extended Warranty Purchase?
(Y/N)
· To obtain warranty service, you will be required to provide (a) the original
dated sales slip, (b) your name, (c) your address, (d) a description of the
problem, and (e) the serial number of the product.
· Take or ship the product, in the original container packaging, to an
authorized ViewSonic® service center.
· Round trip transportation costs for in-warranty products will be paid by
ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the
description contained herein including the implied warranty of merchantability
and fitness for a particular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the
product. ViewSonic® shall not be liable for:
· Damage to other property caused by any defects in the product, damages based
upon inconvenience, loss of use of the product, loss of time, loss of profits,
loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of
such damages.
· Any other damages, whether incidental, consequential or otherwise.
· Any claim against the customer by any other party.
· Repair or attempted repair by anyone not authorized by ViewSonic®.
25
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col.
San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099
http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail:
disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL,
FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail:
compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA,
PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail:
datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx
Chihuahua:
Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com
Cuernavaca:
Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail:
aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel:
01(52)55-50-00-27-35 E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail:
mmiranda@servicrece.com
Guerrero Acapulco:
GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco,
Guerrero Tel: 744-48-32627
Monterrey:
Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc.
Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail:
aydeem@gps1.com.mx
MERIDA:
ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel:
(52) 999-925-1916 E-Mail:
rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col.
Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel:
800-688-6688 E-Mail:
http://www.viewsonic.com
Conference Speakerphone Warranty Term Template In UG VSC_TEMP_2013
26
References
- ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
- 뷰소닉 코리아 | 프로젝터, LCD 모니터, 디지털사이니지, 전자칠판등의 미국디스플레이 전문 기업
- ViewSonic
- ViewSonic Ukraine | ViewBoards, Monitors, and Visual Solutions
- ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>